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Amazon - Promise Not Honored, and Missing Parts ^Open

Hello. I purchased a bed from Amazon. I am a prime member, and the item description indicated that it was eligible for prime shipping. So I was on the impression that I would receive my item within two days of it being shipped out. But I did...

Sep 19, 2018 by Melanie Rogers

Amazon - Pakage not return and money not refundable ^Open

Bought a sony flipcover cover from amazon, recieved on a broken condition, without properly packed. Now they are not helping. Please help me....

Sep 15, 2018 by Nandita

Amazon - Refund not given to me through amazon ^Open

each and every day they make a new reason to not send money its more than 20 days and they are literally making fool ...

Sep 11, 2018 by Arjun Singh

Amazon - Amazon does not respect your words law and order ^Open

@Amazon You yourself asked us the time of 48 Hours for pick up as you were contacting Blue Dart Higher officers for Pick up immediately . you assured me in the Given Email dated 28 August This is maximum time I have to wait for pickup if is no...

Sep 09, 2018 by Mohit agrawal

Amazon - Package not delivered ^Open

Amazon ordered in 2 items but not delivered in my address. And not tracking for items and not responce in Amazon Please complaint the file in Amazon ...

Sep 03, 2018 by venkata nagasiva

Amazon - Package not delivered ^Open

i have ordered a freesolo headphone from amazon on around 20-21st of August amd paid the paymemt and they promised me to deliver till 29th i waited for my product after 29th they cancelled my order. without any reason i purchased the product a...

Sep 02, 2018 by ravi kumar

Amazon - Refund initiate but not credit in my bank ^Open

I purchase a product from amazon on 10/8/18. I cancelled the order on 18/8/18 Amazon initiate my refund on 21/8/18 Till now its 8 working days running, i did not recieved my money in my bank. Amazon give me only refund reference number. But ...

Sep 02, 2018 by Koushik Karmakar

Amazon - Package not delivered ^Open

I am prasad i ordered in Amazon 1. sukkhi jewelerry set for women on purchased on 15-08-2018 [product amount-269 rs 2. 15-08-2018 Reva copper long necklace set with pearl drop and colorful stones for women amount- 1045 rs My product is out ...

Aug 29, 2018 by prasad

Amazon - Package not delivered ^Open

I had placed an order vide order number ORDER # 408-3551540-0092332 dtd 10 August 2018. The status of the order was updated as delivered without actual delivery of product. I had immediately raised a complaint on amazon and was told to wait for...

Aug 27, 2018 by Seemant Yadav

Amazon - Pacakage not delivered on time promised by amazon.late delivery issue ^Open

I am claiming high because of mental harraseme t done by amazon. I ordered for a product which was to be delivered by 22 Aug. But even by 25th aug it is not delivered, during this period I called customer care for 03 times a day..delivery ag...

Aug 25, 2018 by Ritu maheshwari

Amazon - Non replacement/exchange of product ^Open

I have ordered the lenova yoga Book (android tablet) order no 408-6433123-1847557) from amazon site on 22nd July 2018 and received the same on 12th August 2018 i.e. with delay of almost 20 days. On receiving the said product, I found that ta...

Aug 22, 2018 by Praful verma

Amazon - Package not delivered as per expected that of 9aug 2018 ^Open

The product was suppose to be delivered on 9th ,which was reordered uesterday with promise that product will be delivered by 24hours.now they have reschedule it for 4 more days.this is totaly false commitment despite being a prime customer....

Aug 10, 2018 by Dr v k singh

Amazon - Rude behavior and unsolved query ^Open

I tried to chat with customer service on Amazon. See it in attached file. For the first time when I contacted them , I explained what my problem is. They just keep on forwarding me from one person to other. After forwarding me to 3-4 persons....

Jul 24, 2018 by Sardar Mohsin Tariq

Amazon - Cancel oder without doing full procedure ^Open

Sir I ordered a phone from amazon.. It delivered at my home at morning 9 am.. It was a exchange offer package so that the delivery boy took the old phone and give me the new phone. But when the delivery boy came he only scan the bar code he did...

Jul 20, 2018 by Aniruddha Roy

Amazon - Payment not done ^Open

I have returned item but payment not credited to my account....

Jul 19, 2018 by Rajes

Amazon - AMAZON ^Open

I bought oneplus6 64gb mirror black by exchanging my old phone through Amazon.in I am not able to make and receive calls due to an issue the phone.I contacted the customer support they asked me to wait for 3 days .I have explained them the ma...

Jul 19, 2018 by Gowtham D

Amazon - Refund amount issue ^Open

I ordered a Oneplus 6 Cases - Amozo Royale Series Electroplated All Sides Protection Transparent Back Case Cover for One Plus 6 (Royale Red) on 4 july for which in total i paid 389. It was a worthless cover so i returned it immediately on recie...

Jul 19, 2018 by Shubhanker Mehra

Amazon - Package not delivered ^Open

I have ordered a remote control car on 27th June 2018 which is supposed to be delivered by 5th July which is not yet delivered today is 16th July.. I have raised a complaint one week back and there Is no progress. The support says the deliver...

Jul 16, 2018 by Sowmya kalindi

Amazon - Refund of amount ^Open

I ordered Order date 25-May-2018 Order # 404-9014863-4818739 Order total 13,989.00 (1 item) and made the payment to company by S.B.I. card details are Items: 12,491.07 Postage & Packing: 44.64 Total before T...

Jul 06, 2018 by Govind Narain Srivastav

Amazon - Money not refunded and the company have blocked my account from ordering COD ^Open

I ordered two pieces bath and storage self from Amazon’s on 22 January 2018 . I returned the product because one of the suction was not working ,they took the product but I did not get the refund . I called their customer service ,they assure...

Jul 05, 2018 by Manjit narzary

Amazon - Amazon Fire TV Stick Voice control issue ^Open

sir, i have purchased one amazon tv fire stick, which was initially configured with amzon.com. after installation the remote of the fire stick was accepting commands like "fast forward", "rewind" and many others without any issue. i was using ...

Jul 05, 2018 by Sibsankar Banerjee

Amazon - Amazon account unjustly locked despite seven interactions with support ^Open

Amazon has locked my account until my bank faxes them certain information. However, my bank has said they are unable to fax Amazon, and instead has provided two alternative ways for Amazon to get the information they need. I have called Amazo...

Jul 01, 2018 by Adam Blakney

Amazon - Amazon lying about prime delivery ^Open

I had to receive an order today. They lied I was unavailable Then they said don't worry would deliver it by tommorow I asked for the escalation line they didn't provide. I asked for the ticket number, still nothing. Last thing answered was...

Jun 27, 2018 by Priyanka Singh

Amazon - Missing Product in Online Delivery for Amazon ^Open

Actually, I have ordered one Fan from Amazon and my relative(who was not aware of this order) has received Currier but it was empty bags, there is no any fan inside the bag that delivered. So, the person who came for delivery, he has took the ...

Jun 26, 2018 by VipulKumar Patel

Amazon - Package not delivered ^Open

Sir, I request you to please help me out of fraud make by Amazon.sir on 4 th of June 2018 I ordered a luminous inverter of amount 4779/- from amazon.my order no is 171-6993126-4709157 and I made payment through my credit card. Sir the de...

Jun 23, 2018 by AJEET SINGH HAPAWAT

Amazon - Package not delivered ^Open

Package is not delivered by the company and not getting any response from them...

Jun 22, 2018 by Rahul morya

Amazon - Hello ^Open

refund has been initiated...

Jun 22, 2018 by hello

Amazon - Package was delivered with wrong item ^Open

I have order honor 8pro from amazon on 18th of june 2018 from amazon app online order number 171-9228739-7965151 and it was about to deliver on 16 th of june but the courier person tell that he coudnt contact me so he return the package to del...

Jun 19, 2018 by MOHNISH RAJ THAPA

Amazon - Amazon deducting money without buying anything ^Open

amazon uk suddenly decided to check if my indian bank accounts are active and charged me and my wife's account with 1 gbp each. i called customer care to check about this and they non challantly mention that amazon does this 'check' periodicall...

Jun 16, 2018 by Krishna Chaitanya Dhulipala

Amazon - Falae statement about refund ^Open

O have ordered a mobile phone on 10 Dec 2016 through amazon.in its camera and charger is defective. But they are not providing refund according to their refund policy...

Jun 11, 2018 by rajiv

Amazon - Not getting refund ^Open

No call received...

Jun 11, 2018 by Riya

Amazon - The product charged me more than the mentioned MRP ^Open

I have ordered a product im which online mrp is mentioned 2584.75 rs and including gst the price becomes 3050 rs . But when i recieved the item the mrp is mentioned 2140rs and including gst it should be around 2500 and after saying they mentio...

Jun 10, 2018 by Ashutosh Agrahari

Amazon - Return of a purchased item has not been taken place ^Open

I have purchased a I ball head phone for my personal use & same was delivered on 24 the May 2018. After opening the package it was seen that item which is delivered is not suiting to my requirements & quality also was not satisfactory.Immediate...

Jun 06, 2018 by Narendra Singh

Amazon - Package not delivered and there is no satisfying reply ^Open

I have ordered one zoomable flashlight from amazon which is described by in attached file below. Expected delivery was by 24.may.18. Bit not delivered till now. They dont know the location, updates. And there is no reply for my request for canc...

May 31, 2018 by Mohamed shahin

Amazon - I canceled the order i told them if you deliver i am not responsible just after i ordered still they ^Open

I bought a gift for someone and i canceled it by calling them and texting them(amazon chat) they kept saying don’t worry it’ll not be delivered but it got delivered and I didn’t got refund i just want my money back they could’nt even ca...

May 22, 2018 by Yash Aggarwal

Amazon - Too many refunds ^Open

I am reaching out in the effort of regaining access to my Amazon account. I have been notified that my account has been closed due to requesting refunds for a large number of orders and I would really like to be listened to as to why this keeps...

May 15, 2018 by KACEY CRAWFORD

Amazon - Refund not initiated eVen after 1 month ^Open

I have ordered a Book from Amazon. They promised to deliver the book by 23rd March. But I didn't get any call . After 2 -3 days I got call on very odd hour of my office time. I was in My office I asked the courier guy to come at some other t...

May 01, 2018 by Neeraj Patel

Amazon - Not delivered product. cancel by Amazon ^Open

I ordered 32 gb memory card from amazon.in order on 23 nd order is not shipped on26 order cancelled on 27 by amazon.in this is happened with me second time. Plz give me solution. I got refund in my Amazon pay balance but i want product ...

Apr 27, 2018 by vishal Kumar

Amazon - Damaged product and no refund ^Open

I received a damaged ear-pods from Amazon, a month ago. I have returned the item within given period of time and since it was a third party seller I had to go through a lot of trouble to send it. I have contacted the seller and amazon several t...

Apr 21, 2018 by Neetisha Dey

Amazon - Delivered a salt packet instead of a mobile ^Open

Hi Amazon have delivers a salt packet instead of a mobile and taking very long to resolve my concerns and no managers are coming online for help...

Apr 20, 2018 by Sheema Fatima

Amazon - Fraud done by Amazon ^Closed

I have ordered action synergy PUMS3191 from Amazon with price tag 1099 When the product came the Mrp on the box was destroyed and also inside the shoes was erased or destroyed I immediately contacted Amazon for this issue Firstly they told that...

Apr 14, 2018 by Khan Daaniyal Ilyas

Amazon - Charges Taken Fradulently ^Open

Amazon promised to pay further charges if any levied by any authority and will deliver me the product at the quoted price , later they asked me to pay for customs as well as penalty because of misvalued bill provided by seller and than the neve...

Feb 27, 2018 by Kishan Kumar Mundhra

Amazon - Order cancelled ^Open

i order vivo v5s moblie in amazon but it was cancelled and i didn't got my money back but they say they have refunded and they referral number 802521012943 but in app it show money will refunded in 2-4 business day but it show like that for on...

Feb 10, 2018 by karthik

Amazon - Cash bak not Credit ^Open

On amzon.in they advertise that there is a cash back option for payment mad by amzon pay . I called there customer care and the confirmed and told that it will be credited after delivery of the item. Again I contacted them and they told that ...

Feb 04, 2018 by VINODKUMAR TIWARI

Amazon - Cashback not received ^Open

I pre-ordered an Iphone 8 plus on 22nd Sept, 2017 with order_id#402-9936803-4787500. As per the terms and conditions of the offer running on their site the order was eligible for the cashback. I waited for more than 90 days but didn't receive...

Jan 30, 2018 by Rohit Nahata

Amazon - Prestige mixer grinder ^Open

was trying to return my order because of its old product give me and damage product .but i am unable to provide the pick up address because there is no pick up from that pin code.so i tried for the self shipping process, but there is no space f...

Jan 29, 2018 by PROBIR KUMAR BISWAS

Amazon - Package stuck in Mumbai according to Amazon ^Open

I ordered a shoe on 19th Dec from Amazon ORDER # 403-7755976-6389138, and the delivery date was given as 7 Jan as this was a Global order . When i saw the update on the App on 7th it said delivered to my house. I call up the customer care and...

Jan 19, 2018 by karan

Amazon - Amazon se 2 litre bleach mangwaya iski jagah water de diya. refund money ^Open

maine 30-11-2017 ko amazon se 2 litre bleach order kiya. order id 402-1095416-3555533. order total 2820. 2 litre bottle ka seal toota hua hai aur usme pani daal ke diya gaya. jab maine amazon se baat kiya refund ke regarding 19 dec 2017 ko to b...

Dec 26, 2017 by DHARMENDRA KUMAR

Amazon - Mobile phone missing ^Open

Greetings Sir, I am Pavan R Agrawal, a prime customer of Amazon. I have purchased Redmi Y1 mobile phone with ORDER # 406-7627288-5636307 from Amazon.in website on 8th Novemeber and the same was delivered to me on 9th November for Rs. 8998 as a...

Nov 12, 2017 by Pavan R Agrawal

Amazon - Package not deliver even advance payment done ^Open

Amazon fraud....Kindly help me in dis. I order Whirlpool Refrigerator 250ltrs during Great Indian Sale.In Sep.17. That time offer was Amount was ₹24585 Less : exchange ₹6071 Less : 10% cash back ₹1500 ...

Nov 11, 2017 by Shailendra Pawar

Amazon - Package not delivered ^Open

Dear Sir/Ma'am, I have ordered Ziyaa Women's Blue Colour Foil Print Crepe Kurti(along with some other items only this item is not delivered) from Amazon on 5th OCt 2017 and till today's date they havenot delivered the item to me. I have ...

Nov 02, 2017 by E.Santhosh

Amazon - Cash Back not yet credited ^Open

Cash Back of Rs.3000 was supposed to be credited by end of June but till date after repeated follow ups and many mails and phone nothing has been done by Amazon. I have even shared my bank statement for their clarification but nothing has no...

Oct 18, 2017 by Rohit Lath

Amazon - Refund not received ^Open

Didn't recived refund for order. Each time i call them they say to wait for 24hrs n they'll provide refund reference number. Now it's more than 23 days still I didn't recived anything. Attached bank statement...

Oct 17, 2017 by Krishna Bhayekar

Amazon - Package not delivered ^Open

I had ordered a new phone on Friday Oct 7th, 2017 which was scheduled to be delivered by 8pm on Monday Oct 9th, 2017 (guarantee provided by Amazon). The day of the delivery I received a message from Amazon with the delivery agent details. The...

Oct 10, 2017 by Nikhil Vaswani

Amazon - After confirm six order cancled ^Open

My six order is Order Confirmation Order #402-7098424-0421168 Order #402-4815604-5943568 Order #402-0461782-9674746 Order #402-0699675-7272368 Order #402-5394420-0207532 Order #402-6248685-3295502 and after every order cancletion say saller pro...

Sep 22, 2017 by Mahesh Siyag

Amazon - Company refusing to honuor warranty ^Open

I order Mixer Tap with 10 Years Warranty from Amazon the product failed just after one year. I have reported to both Amazon and seller, they are ignoring my email ....

Jun 28, 2017 by Jay Tofi

Amazon - Amazon comanpy not deliver my order and defective item deliver ^Open

First order Order date 10-Feb-2017 Order # 406-4300742-3365908 Order total 6,999.00 (1 item) not deliver (refund my money after 15 day ) Second order Order date 27-Feb-2017 Order # 406-7888550-0253134 Order total 6,116.13 (...

Mar 23, 2017 by Shivram Kashyap

Amazon - For a cancelled order only partial refund has been processed ^Open

Its partial refund issue with order # 405-5845892-9316368. On 29-Jan-2017 when placing the order the payment of 1414, I had first tried with Gift card balance 1000 and remaining 414 through credit card, but the transaction failed and the...

Mar 03, 2017 by Mahalakshmi

Amazon - Hardware issue In Mobile ^Open

I purchase a mobile phone from amazon on 26th feb with prime membership.I received product on 28th feb and speaker and mic was not working.And now i want to return item they told me there is no policy to return we have replacement policy. ...

Mar 02, 2017 by Prashant Prajapati

Amazon - Got ilegal mobile from Amzon ^Open

Bought Coolpad Note 3 (Refurbished) mobile from Amazon Prime Seller. 2 months back some issue occurred so submitted it along-with invoice copy to nearest service center and came to know that the imei number shown in bill is not matching with ac...

Mar 02, 2017 by Dilip Thakkar

Amazon - Cashback on item purchased not given ^Closed

Contacted with Amazon but they do only fake promises. Now I am want to file a case againstAmazon for giving fake deals and later giving fake promises. The HDFC cashback was supposed to be given by 5 Jan 2017, but same has not been given till d...

Jan 26, 2017 by Abhishek verma

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