File a Complaint against Amazon
Case Details
Personal Info
Resolution
If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.30% because out of 928 consumer complaints, only 374 are resolved.
How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Product refund not received Open
Sir i ordered am item from Amazon and i recieved a non working and wrong product i instantly contact with Amazon team for return and shared picture to them they started return i return product with original quality to their delivery man they re...
Nov 25, 2023 by Mohit Saharan
Amazon - Product totally missing Open
I have recieved the package from amazon and when opened it has no product but stones...
Nov 20, 2023 by Jaspreet
Amazon - Received wrong item Open
Received wrong item than what was ordered from company. On returning the item, company is not giving any refund saying that we have returned wrong item than what was ordered. They are not even sending the item back to us. So they have kept our ...
Nov 18, 2023 by Satyam Oberoi
Amazon - Fake product of generation Airpods pro received from amazon online shoping Open
Fake product received and no return/replacement was given by amazon: Ordered Airpods Pro *nd generation from amazon online shopping on **/**/****, which I had received the product on **/**/****. The product serial number was not matched with ...
Nov 15, 2023 by Rajesh Surada
I ordered * kg dawat brown rice for my parents and a few other times. After, placing Amazon mentioned millet noodles and rice is in one package. But unfortunately, my parents called me on the *th day of delivery and mentioned they never got the...
Nov 13, 2023 by Alan Abraham
Amazon - Wrong package delivered Open
I ordered a mobile phone i.e. iQOO Neo * pro *g through Amazon instead they sent me a Samsung mobile phone. I tried to return but they are saying they cannot arrange for return. Please help....
Nov 11, 2023 by Angela Rana
Amazon - Tampered delivery box inner product with no seal Open
I ordered protein powder and I received a torned out box inside that box the protein powder box doesn’t contain any seal. Even after filing a complaint at Amazon end they say product is fine but how am I supposed to consume an edible product...
Nov 05, 2023 by Niharika Gupta
Amazon - RECEIVED WRONG PRODUCT AND AMAZON REFUSED TO RETURN REFUND Open
I HAVE ORDER A PRODUCT FROM AMAZON CALLED REALME BUDS AIR * THE COST OF ****. I HAVE RECEIVED A WRONG PRODUCT CALLED ONE PLUS BULLET Z*. I TOLD THE WHOLE STORY TO AMAZON. THEY ARRANGED A RETURN FOR ME. I CALLED THEM MANY TIMES FOR MY REFUND. BU...
Nov 04, 2023 by KETHAVATH PALENDHER
Amazon - Damaged Fridge delivered Open
As a part of the Amazon Great Indian Festival, I had ordered LG *** Litre Refrigerator (Order# ***-*******-*******) for an exchange of my old working fridge. My old fridge was picked up on the Oct **th and the new one was also delivered on the ...
Nov 02, 2023 by Thulasi Gopalakrishnan Nair
Amazon - NOT RECIVE REFUND Open
ORDER DATE-**-SEPT-**** I ORDER A * SEATER SOFA SET FROM AMAZON AND CANCEL BEFORE DELIVER AND NOW AMAZON IS NOT REFUNDING MY MONEY FROM LAST * MONTH AND NOT PICKING MY CALLS I HAVE ALL AVIDENCE I ALSO SEND LAWYER NOTICE BUT THEY DIDNOT REPLY...
Oct 29, 2023 by rahul
Amazon - Refund money is not refunded Open
I order a product in amazon and later i apply for return and refund. So the take back there product and say it will refunded within *days. But after * days they saying they refunded but it's not credited in my bank account ...
Oct 26, 2023 by Muhammed Rizwan
Amazon - Non delivery of product Open
The said item was ordered on *.**.**** via Amazon Gift Card, the estimated delivery was between **.**.**** and **.**.****. On *.**.**** I received a delivery notification from amazon, but no OTP or call from the delivery agent. I have ordered ...
Oct 26, 2023 by Ankitha Omprakash
Amazon - Refund of my money Closed
I have bought a product in amazon , ive made a payment of ****rs ,through my credit card, There is a problem in the product so i have returned the product, They told me your money will be refunded in * days but it is not done yet , im paying in...
Oct 23, 2023 by Boddi pradeep
Amazon - Non receipt of refund of Rs 5438 Closed
I have placed and cancelled with order id is **************** and ***************** dt. **.**.**for purchase Realme c** mobile with exchange of Redminote * mobile, on same day cancelled the order and refund request raised on **.**.****, but th...
Oct 22, 2023 by Venkata hanumat Prasad
Amazon - Pick up agent not updated the status of item received by him Open
I had ordered this product under exchange offer. The new product was delivered on time. The pickup was scheduled * hours after the delivery of the new product. When the pickup agent came , He refused to take my old product because of physical d...
Oct 20, 2023 by shikhar shrivastava
Amazon - Refund not recieved Open
I returned my Ptron buds and I was supposed to receive refund in September end . It's been more than * weeks , I have not received any refund. The customer care agent told me that refund was processed but not completed from backend. Another age...
Oct 20, 2023 by Ritish Dudheria
Amazon - Amazon and Peter jones Misleading advertisements Open
Youre peter jones Spectacles was still passing the uv rays and blue light saw in the pictures i tested it out at local spectacular expert nd he also recommended me to never use this again because he saying that you will gonna get the much more ...
Oct 18, 2023 by Dileep
Amazon - Package not delivered Closed
I bought a new phone on Amazon,on EMI ,on *th Oct. The price transacted from my credit card account. The delivery time was **th October **** and increased many times till **th oct. Within these days i contacted * to * time to the company help ...
Oct 16, 2023 by Surendra Kumar
Amazon - Amazon Misleading Activities Open
I was order the glasses product with the the amazon prime membership. Now amazon need to deliver the product in * working days only as per the rules and regulations of amazon prime membership but till now i didn't get the product and now amazon...
Oct 15, 2023 by Dileep
Amazon - Amazon India Packet delivered with Junk Clothes but Amazon Investigation team denied Closed
I have ordered VIP Twenty FOUR* STR EXP *w ** Cobalt blue trolley from Amazon on**-Sep-**, ORDER # ***-*******-******* The product was delivered on **-sep-** as I opened there was Junk clothes in a packet, so I immediately called Amazon support...
Oct 08, 2023 by Prakash Agrawal
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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