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Amazon (340/859)

859 Total Complaints
340 Total Resolved
39.58% Consumer Satisfaction

If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 39.58% because out of 859 consumer complaints, only 340 are resolved.

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How to resolve Amazon complaints online

If you want to complain about a problem that relates to Amazon, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


1. File a Complaint

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon?

If you are not satisfied with Amazon, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon


But before filing a complaint, you should

a. Contact the customer support of Amazon first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon

Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

Social Network

Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint

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Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.

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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Amazon - Refund not delivered Open

Hello Sir, Mene * March **** ko, Woodland Men's Dubai Khaki Ankle Boot-* Kids UK (GB *******) order no. ***-*******-******* Amazon se purchase kiye. * March ko vo delivered hote hai. Vo ghar pe family members ne open kia to paya used or old p...

Mar 11, 2023 by Sanyu kuntal

Amazon - A damaged product stuck in return status for 37 days Closed

Hello Let's start this email with a few points. *. I'm a genuine Amazon Buyer. *. I have NEVER returned an amazon product. *. I have been a loyal customer and my trust is now finally broken. I'm writing this email after numerous t...

Mar 04, 2023 by Ashish Gurbani

Amazon - Refund Not Given Open

I had returned a product which was purchased from amzon but they did't refund me. When i called amazon customer service they had raised my complain and they inform me that received counterfeitReturn. Again i had appeal this decision but they...

Mar 01, 2023 by Javal Patel

Amazon - Not giving refundamazon send me wrong item and telling i sent the wrong item Open

I am prime member ,I ordered from amazon.in tplink wifi card ID :***-*******-******* but I recieved one Ethernet adapter I informed to Amazon and they asked images everything they have checked and said need to investigate it will take * d...

Mar 01, 2023 by Vignesh

Amazon - Amazone send me a refurbished phone not a orignal phone so I want to replace my phone Open

Refurbished phone send to amazone ....

Feb 28, 2023 by Aquib zaved

Amazon - Amazon refusing refund after agreeing return and refund used refurbished tampered product send as n Open

Amazon send me a box tampered, refurbished product. It was tampered/used (as I checked on OEM support website) then they agreed to return and refund. Once I returned they refusing refund stating I send them back a different product. They are re...

Feb 23, 2023 by Anand S

Amazon - Package has missing item Closed

I Placed an order to Amazon.in with two products *. Sandisk Storage card and *. TP link camera. When I received the order then the Camera box was fine but the Sandisk card I only received wrapper of that card and card was missing. I recorded...

Feb 20, 2023 by Baljit

Amazon - Lava mobile Open

मैने ** जनवरी **** को लावा का एक मोबाइल खरीदा था इसके लिए मैने ****.** रूपए भी अदा कर दिये थे।जिसका ऑर्ड...

Feb 18, 2023 by PANKAJ KUMAR GAUTAM

Amazon - Refund pending since 1 month and 30 days Open

I have purchased a product from Amazon on **rd Dec ****. It was delivered on **th Dec. Return requested was raised on **th Dec. Till date no executive from Amazon had contacted me to collect the refund. I have called Amazon multiple times askin...

Feb 14, 2023 by Nitesh Amesar

Amazon - Refund not being given even after returning the item Open

First Amazon delivered the wrong item to me in a tampered and spoiled packaging on **/**/****. And when it was brought to their notice amazon asked me to share all the images of the product along with packaging, * different images of the produ...

Feb 12, 2023 by Gagan

Amazon - Wrong item delivered Open

I ordered OnePlus **R worth INR **,*** and received Samsung galaxy M** instead which cost INR **,***. And the Amazon executive is saying you will not get a replacement or refund...

Feb 08, 2023 by Rishabh Rawat

Amazon - I have recived wrong item Closed

I have ordered two underwear from amazon, which is not returnable, but I have received the wrong type of pants, now amazon team is refusing to help me in that case. they are we are waiting for the update from the seller & as well as share the u...

Feb 05, 2023 by Naksh Beldar

Amazon - Refund declined Wrong product recived Closed

On ** Jan I recived samsung galexy bud * (order id -***-*******-*******) without right side bud in the box I called customer care for return they took * days for generating a return request because they did some internal investigation and found...

Feb 03, 2023 by Nivedita vijay

Amazon - Refund not provided for cancelled order Open

On Aug-**-**** I ordered a convertible sofa-mattress with Amazon.in and cancelled it on Aug-**-**** after realizing it won't be arriving in the timeframe I was expecting. Amazon has since then not refunded the amount INR. **** to my debit card...

Jan 20, 2023 by Opesh A

Amazon - Refund not initiated after return on Amazon Closed

I ordered Samsung galaxy buds pro from amazon, I recieved some other buds so I asked for return, they started investigation and asked for the picture of wrong product, after * days the return was accepted and after the pickup I didn't got refun...

Jan 11, 2023 by Vansh

Amazon - Amazon in Order was cancelled by Amazon without my consent Open

Ref.: Amazon.in Order #***-*******-******* cancelled by Amazon without my consent Order Item: “Redmi K**i *G (Phantom Blue, *GB RAM, ***GB Storage) | Flagship Mediatek Dimensity **** Processor | ***Hz Liquid FFS Display” After re...

Dec 30, 2022 by Avanip Gupta

Amazon - Refund Closed

i have return my Amazon order Amazon is not refund my money * month complete Amazon is not refund my money ...

Dec 30, 2022 by pratik joshi

Amazon - Product Return done Refund not credited Closed

I ordered smartwatch from Amazon.in,and I had received wrong and duplicate product,so i have requested for replacement,but they told for return and I had returned the product...but after that they denied for refund and even denied for answering...

Dec 29, 2022 by Jalak Gajera

Amazon - Refund not issued after return pickup Closed

This is re no refund provided (Rs ***) for my ORDER # ***-*******-*******. The item delivered was completely different from order placed and return was picked up by Dec** and no refund is issued till date (Dec **). I brought the product with...

Dec 26, 2022 by Shalini K

Amazon - Refund Issue Closed

In amazon mobile app on * th november i purchased two items by paying Rs.****/- via canara bank net banking . later i returned one product (woodland sandal) amounting /worth of Rs.****/-. Amazon assured in their app that the refund will be cre...

Dec 24, 2022 by Ashwyn

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How to file a complaint against Amazon?

  • Go to "File a Complaint" page
  • Choose Amazon and write your complaint in detail
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  • Get refund / replacement / damages from Amazon

Questions about Amazon

Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Amazon?

1800 3000 9009

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What is Amazon office address?

2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052

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What is Amazon customer care email?

cs-reply@amazon.in

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Where to find Amazon discount coupons?

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Who is the Owner / CEO of Amazon?

Jeff Bezoz

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Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

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