File a Complaint against Amazon
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Amazon
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How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Amazon - Package not dispatched and refund is not issued against cancellation Closed
My order dated * Nov **** was to be delivered on ** Nov ****. After multiple assurance from amazon, I didn't receive the order and I had to cancel the order on ** Nov ****. Now after one whole day, the order is still not cancelled by amazon and...
Nov 15, 2024 by Chandranshu
Amazon - Warranty not honoured Closed
I purchased Darson A* pressure washer from Amazon but it stopped working immediately. It is still under warranty. DARSON by Shakti Technology is not responding and Amazon is saying I have to contact the seller ...
Oct 28, 2024 by Rakesh Gupta
Amazon - Wrong product delivered Open
Dear Sir /Mam I have ordered a pair of shoes (new balance Unisex ***R Navy Sneakers (U***RHB))on **th September,**** from amazon for Rs.**** Under order id ***-*******-******* I received the wrong product (white coloured shoes) and box of...
Oct 18, 2024 by Dr.Rishabh Jain
Amazon - Unresolved Refund Issue for 3 Years Open
I am writing to formally escalate a long-standing issue with Amazon India that has remained unresolved for three years. Despite numerous attempts to address the problem through Amazon's internal channels, I have ...
Oct 16, 2024 by Pranay
Amazon - Package not delivered by Amazon Closed
Hi, I am bringing this to your notice that I have been scammed by amazon and their employees The product (Order # ***-*******-*******) has been marked delivered without delivering the product. Upon reaching out to customer they are not hel...
Oct 12, 2024 by Suman kumar
Amazon - Product not delivered Open
I had ordered a product, Philips Air Fryer on Amazon on **th Sep. Payment was done on the same day online. (Order and payment details and invoice attached, refer attachment-*) The delivery was supposed to happen on *st October but did not ha...
Oct 11, 2024 by Vinay Joshi
i ordered a lenovo thinkpad laptop in amazon recent sale and it got delivered on *st October but the laptop which i received was a used product with complete different model and configuration. On this i raised a complained and amazon customer s...
Oct 10, 2024 by anil
Amazon - Pickup but not refunded Closed
I order a combo tshirt from juneberry and combo lowers from vimal jonney on Amazon my Amazon parcel got pickup but I didn't get my refund even my account data got cleared ...
Oct 06, 2024 by Muskan
Amazon - Received wrong product Open
I am filing this complaint due to a serious issue with Amazon regarding an incorrect product delivery. I ordered a MacBook Air M*, but instead received a non-functional Acer Aspire laptop. Despite providing clear evidence, including images, vid...
Oct 02, 2024 by Palak Goel
Amazon - Not getting promised refund from Amazon Open
I have ordered product from Amazon as on **th September,**** for **** and paid for it, leter it got cancelled automatically by Amazon, i demanded for product to be delivered, they asked me to order it again, but at that price got increased dras...
Sep 29, 2024 by Hari Krishna Maddu
Amazon - Return not received Open
I recently ordered a printer which came in damaged as its paper tray was out from one side and it could get more damaged if I tried to put it back in by force. So for me, the safest option was to get a new product and return the damaged one. So...
Sep 19, 2024 by Gaurav Sharma
Amazon - Online mall task order recharge Closed
Got a message on WhatsApp first to recharge ***rs so I recharged and got commission.But again on telegram they tell to recharge **** then I done and earn commision. Total orders were * so I completed * and recharge again **** and then ****. Aga...
Sep 14, 2024 by Nimita Bali
Amazon - Defective product delivered no replacement Closed
R for rabbit car seat ordered in the month of july but defective product delivered. Issue raised on Amazon portal, but nobody replaced or returned the product. Amount also not returned. It was informed to us by Amazon customer agent over chat a...
Sep 02, 2024 by Mania Sarkar
Amazon - Defective Item Received Closed
Dear, I am Sapna I have ordered a sound boar Beetz **W Sound Bar Bluetooth Speaker which cost is Rs ****/- I have booked it on ** August, **** order id is ***-*******-******* and I have received this product on **-*-****. On the same day I ha...
Aug 31, 2024 by Sapna
Amazon - Package claimed to pickup failed but they already picked item Open
My order id ***-*******-******* . S**fe I returned because of back panel scratches after * attempts of pickup pailed *th time they picked up on ** August *pm. But they said that pickup not done we can not issue refund...
Aug 28, 2024 by Ravi
Amazon - I play a mission work I will send a money Closed
I will play a mission in Amazon mall task I will send a **** in Amazon shopping mall task I want to get back from that so kindly do needful ...
Aug 27, 2024 by Bhavani
Amazon - Faulty product is not refunded Open
Amazon is refusing to refund product after pickup....
Aug 23, 2024 by Vivek Nandan
Amazon - Regarding NonDelivery and Refund Issue Open
I am writing to formally lodge a complaint against Amazon India regarding the non-delivery of my order and the subsequent issues faced while seeking resolution. Below are the details of the incident: Order Details: Order ID: ***-*******-*...
Aug 13, 2024 by Anand Chaudhari
Amazon - Item missing and refuse to give refund Open
i have made order during sale of amazon freedom sale on **-**-**** and i received on **-**-**** , package was in rough conditions inside and outside , and buds and charging case was missing , i kindly request to please refund my money back to m...
Aug 12, 2024 by Deepak Kumar
Amazon - Defective product no refund or pick up Closed
I ordered an expensive Lego set on * June ****. it arrived and there was a bag of the pieces missing. I contacted Amazon for a replacement which they were unable to do. I have arranged for the item to be picked up multiple times but this did no...
Jul 30, 2024 by Max B D Dooling
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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