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Amazon (282/745)

745 Total Complaints
282 Total Resolved
37.85% Consumer Satisfaction

If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 37.85% because out of 745 consumer complaints, only 282 are resolved.

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How to resolve Amazon complaints online

If you want to complain about a problem that relates to Amazon, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon?

If you are not satisfied with Amazon, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon


But before filing a complaint, you should

a. Contact the customer support of Amazon first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon

Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Amazon - Order not delivered Open

I have ordered watch on **/**/**** Amazon promised me that they will give same day delivery *pm to *pm but they didn't delivered and gave me the fake promises that they will deliver next day **/**/**** before *pm still they didn't delivered and...

May 26, 2022 by Nagashree K Y

Amazon - Inaccurate description provided by Amazon Open

I had ordered refrigerator from Amazon. They provided the dimension for the same on their website. Considering their information i have bought a refrigerator. But later I found that their description is not matching with the actual. I complaine...

May 26, 2022 by Ravi Kumar

Amazon - Looking for a refund Closed

I am looking for a refund from the company...

May 25, 2022 by Rekha yadav

Amazon - Order Cancelled and Begin Returned without delivery attempt Open

Need your help to escalate the issue for my order : Order# ***-*******-******* My Order was supposed to be delivered today on **rd May. I received a call from the delivery agent on *rd May **:** pm that it would be delivered in * mins b...

May 24, 2022 by Ravi Shanker

Amazon - Recieved Incomplete Set and Return Request Getting Cancelled Open

Recieved incomplete set of shoes amd return request for the same is getting cancelled repeatedly. I requested for return multiple times but my request is getting cancelled automatically in the system without any contact or visit. I contacted Am...

May 23, 2022 by Yogesh Shinde

Amazon - Whole item was missing Open

I opened the package and whole item was missing so i want refund as a resolution ...

May 21, 2022 by Zaid Khan

Amazon - Order not delivered and canceled by delivery agent Open

I have order car body cover *times from amazon, two times it is canceled by delivery agent. ...

May 20, 2022 by Vorsula Vishnuvardhan

Amazon - Package not getting returned Open

The product was not delivered with any price tag. I am trying to return it but they are not taking it back saying that there is no price tag. I have already talked to the customer care * times but to no avail...

May 19, 2022 by Riya goyal

Amazon - Wrong AC delivered and not giving the refund Open

I have ordered * start lloyd AC from Amazon, they delivered * star AC and the brand engineer installed it too... when i noticed the wrong product , first amazon accepted and promised me to pay the differential amount of * star and * star of ar...

May 17, 2022 by Anil kabade

Amazon - Item Missing from order Open

I have ordered from AMAZON, the items are from different sellers but recieved in one package, out of * products i got only * in the package, and one item was missing.i have raised a complaint on amazon but they are escaping and not even respond...

May 14, 2022 by Vijay

Amazon - Refund not received Open

I have placed an order for airtel data card devices and didnt received the items. So i complained to Amazon for the same and amazon refunded the full amount on *th April ****, but still the amount not credited to my bank account. SO kindl...

May 14, 2022 by kamesh

Amazon - Amazon not refunding the due amount Open

I placed an order for a shirt but received wrong shirt, consequently placed a return request for receiving wrong item. Amazon showed response as return processed, will process the refund, however then they claimed that I returned wrong item whe...

May 12, 2022 by Jayesh Jain

Amazon - Missing wrong Product Open

Ordered samsung galaxy M** *g mobile from Amazon when opened delivered package received "Surf Excel along with deck of cards" inside mobile box instead of mobile phone. Raised the issue to AmazonCC immediately then they took ** days for investi...

May 12, 2022 by Naim Adam Inamdar

Amazon - Product not delivered Open

I have ordered one product from Amazon and late they have cancelled the order when the item is about to deliver in * days with out my permission and now they are saying that order they can’t initiate at same price and the item is currently un...

May 09, 2022 by Raghunatha Reddy

Amazon - Late delivery by Amazon Open

I have ordered Redmi ** mobile phone on exchange on *rd May ****, paid the agreed price, being Primary member I was assured of same day delivery. The product was not delivered on that date. There after for next five days I continuously complain...

May 09, 2022 by Narayanan Sekhar

Amazon - Not taking the product Open

its been more than two month that we have rasied the complaint in amazon but till now no updates / resolution being provided to us from them ...

May 08, 2022 by Ankita Sharma

Amazon - Refund doesn t provided Open

I got wrong item in box and when i returned it they refused to give me refund. ...

May 06, 2022 by Shubh

Amazon - Got refund through amazon pay instead of bank Closed

I had ordered ***rs earphone. received in bad condition. returned it and they told me to enter your bank details and we will refund this amount to your personal account and after that they send amount in amazon pay which i was not expecting and...

May 04, 2022 by Rishikumar Rajgor

Amazon - Given an inappropriate item instead of ordered one Open

Respected voxya team, Recently i purchased a phone holder on **th of april of "AMKETTE," brand which was of cost *** ,with order id ***-*******-******* This parcel is delivered today on *rd of may. My issue is,i am not given the product;...

May 04, 2022 by Ajay kumar

Amazon - Malpractice Negligent behavior and harassment Closed

Order # ***************** I have ordered a voltage stabilizer on **th April. Which I needed urgently as my AC installation was pending due to it. Amazon on the behalf of seller Vguard Industries had promised to ship it on **th April **** an...

May 03, 2022 by Mrinal Harsh

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How to file a complaint against Amazon?

  • Go to "File a Complaint" page
  • Choose Amazon and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Amazon

Questions about Amazon

Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Amazon?

1800 3000 9009

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What is Amazon office address?

2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052

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What is Amazon customer care email?

cs-reply@amazon.in

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Where to find Amazon discount coupons?

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Who is the Owner / CEO of Amazon?

Jeff Bezoz

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

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Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

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