File a Consumer complaint against Amazon
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Amazon
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Resolve your Amazon complaints easily
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Amazon - Eligible Cashback Amount Denied Open
I had booked a flight ticket on Oct **, **** on which I was eligible for a **% cashback in * parts. *% - * business days; *% - * business days and *% - on my Amazon Pay CC. The *% cashback amount is not received until date. When asked from Amaz...
Nov 25, 2021 by Himanshu Aggrawal
Amazon - Microven online shopping but not received payment has been done Open
Dear Sir/ma'am, I have buy Bajaj majesty **** t oven toster griller from amazone and payment has been done through amazone pay .Still product hasn't received.but amazone app and executive is telling already deliverd.i am totally disappointed....
Nov 18, 2021 by shashidhar kumar singh
Amazon - Item returned but refund not given Open
I ordered an Allen Solly t shirt. It was small in size so I initiated a return for it and placed separate same item, one size larger. Now the pickup was done but they did not update. Refund was not done, in complaints they asked me to wait ...
Nov 18, 2021 by Tuariq Beg
Amazon - Delivery of Wrong product Open
Sir, I placed an order #***************** on ** **.**** for Karigari by Unlimited Women's A line kurta worth Rs ***/- on amazon. However, the seller sent a different design kurta of same brand and same color, so, I requested for a replacement...
Nov 16, 2021 by D K Bhardwaj
I have purchased TV from Amazon since last * days noone is coming for the installation....
Nov 15, 2021 by Hatim
Amazon - Empty box received from amazon Open
We order * table lamps to amazon ORDER # ***-*******-*******, but we received empty box and immediately escalated to amazon for that and return the box as it is what we received and immediately raised a complaint to amazon, the box was very sma...
Nov 15, 2021 by Shanker lal agarwal
Amazon - Damaged Product Delivered Closed
I ordered "Wonderland Foods (Device) Dry Fruits Combo Almond ***g, Cashew ***g, Pista ***g, Raisin ***g, Walnut Kernel ***g - ****g (Jar)" from amazon (Order Id - ***-*******-*******) and paid Rs. ****. I received damaged items and also of very...
Nov 14, 2021 by Manya Garg
Amazon - Item missing from amazon Open
I'm Sai teja I ordered realme wireless bluetooth on amazon *th November they sent an empty box and saying we send correct item..but from my side item is not there, I call them ** times they said we can't do anything for me I have photos of ever...
Nov 12, 2021 by Sai teja
Amazon - Wrong Item Picked up Open
Pl refer order No. ***-*******-******* date: **/**/**** the order of 'mStick Airpods Pro Leather Protective cover' was returned by me. Under this order one Protective cover of Airpods was delivered. While returning the Airpods owned by me w...
Nov 11, 2021 by Upkar Pathak
This is Shaik Asif I have returned a product on **/**/**** order id# ************ order was picked up from me and before pickup delivery representative verified the product and picked it up. After that I didn't received any confirmation from...
Nov 10, 2021 by shaik asif
Amazon - A cheap used mobile of different brand delivered Open
Purchased a Samsung S** FE *G on amazon India by paying in full and for express delivery. Received the package pre diwali night at *. Opened it on Diwali Morning to realize they have sent a broken cheap used Vivo phone. Since then having chasin...
Nov 10, 2021 by Sanjay Saini
Amazon - Package not delivered and not refunding money Open
I bought LG TV , on **th Oct amazon posted message that package is cancelled and then on oct **th they updated status that package is delivered. we got nothing. I asked them to refund money and as per them they are investigating. On Nov *th del...
Nov 10, 2021 by Sujeet Srivastav
Amazon - Package not delivered Open
I have ordered ac from Amazon on oct-** they didn't deliver yet. When I ask them continuosly they are sending email like Amazon has lost the package before delivering it to me after ** days they are sending like this. They told they will be del...
Nov 08, 2021 by Syedhussain M
Amazon - Cheap service by Amazon India and poor customer service Open
Order ID First - ***-*******-******* Order ID Second - ***-*******-******* https://www.amazon.in/gp/css/order-history?ref_=nav_orders_first I ordered the Sujata Juicer Mixer Grinder twice from Amazon. The first time they delivered the wron...
Nov 08, 2021 by Ravi Kumar
Order# ***-*******-******* order place on amazon at * oct **** and order deliver at ** oct ****, i place return request to amazon at ** oct **** and get call from seller to confirm return for Damage product received then till today not e...
Nov 06, 2021 by parth hakani
Refrigerator worth Rs ***** with order id ***-*******-******* was delivered to me on **st Nov. I found product as defective and was not accepting it. Later, Amazon customer executive asked me to accept and promised to exchange the product. I ag...
Nov 04, 2021 by Janmejay Behera
Amazon - Fraud transaction happened Closed
Some one hacked my amazon account and used paylater amount of rs *****buying gift cards I made complaint to amazon fraud transaction team it’s been over **days there is no response from amazon what should I have to do even I made cyber compla...
Nov 03, 2021 by Vanka Sai kiran
Amazon - Fraud by Amazon Closed
I have order the new JK tyres for my Nano CAR with size of ***/**/** received used second hand tyre of AUTO .. amazaon CC was playing with ME. and worst behavior they have no help from social media too MD-Amit is a worst person -wont intervein ...
Nov 01, 2021 by swamy
Amazon - Defective Dunlop tyre Amazon Closed
***-*******-*******,recvd on *th Oct. Defective Dunlop Tyre received.Tubless tyre beading bent.Tyre cannot be fitted.Since * th Oct ,Amazon is harassing me,false assurances, no resolution still,no refund or replacement.pl intervene and help.em...
Oct 30, 2021 by SUNIL VYASA RAO
Amazon - Mobile missing from intact box Open
I have ordered the phone(VIVO Y**s ) via Amazon on *th October ** and I got the delivery on **th October ** (Time **:** PM). But in the BOX phone was not there and which was really horrible for me and the same time I called back delivery guy a...
Oct 28, 2021 by Atul Gupta
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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