Complaints
Dell - Dell Refund money for defective product Open
I had purchased a Dell laptop back in February ****. Since then I have been receiving some or the other problem or damage of the laptop. When I bought the laptop I wasn't in premium support warranty. The laptop had faulty hinges because of whic...
Jan 20, 2021 by Rishika Dhanawade
Samsung Mobile Phone - SAMSUNG MOBILE DISPLAY PROBLEM Open
I bought a Samsung Galaxy M**S Sa Mobile (*GB Mirage blue) for Rs.***** from Amazon online shopping on **st September ****. After a day, the display often goes off when the call comes and goes. I called Samsung Customer Care * times. Accordi...
Jan 18, 2021 by Jobish george
Lenovo ideapad - Company sold me a Defected product Open
I bought this laptop in march ****. as soon as I logged in saw that warranty started * days prior. Asked for the confirmation, no reply from seller or lenovo team. Then after a month of buying I started facing battery issue. Battery dropped fro...
Jan 14, 2021 by Kajal Virmani
Apple - Apple Macbook Pro Display Issue Closed
My Apple MacBook Pro **.*" with Touch Bar, purchased in Nov-****, also added with Applecare Protection Plan (APP) and covered under warrant till Dec-****. Display started having vertical lines and These lines are growing over time. Laptop w...
Oct 04, 2020 by Vijay Agarwal
Lenovo India - False commit Open
Complaint Submission Thank you for registering your complaint with us!!! Kindly add support@jagograhakjago.com and helplinejagograhakjago@gmail.com in your contact list to never miss any important email. Your complaint is registered with the...
Aug 29, 2020 by Amardeep kumar
Xiaomi India - Denied for the screen replacement Open
My phone redmi note *s is under warranty and it is having screen issues, it is showing images of recently used apps i have visited customer service center and they told me there is issue with screen and they will replace it, but later they reje...
Aug 06, 2020 by Vasu garg
Lenovo - Defective laptop Open
I have purchased lenovo legion y*** gaming laptop bearing serial number:PF*RS*J* *n **-aug-****.since the **days of purchase.it started having issues like *.sudden battery discharge from **% to *%. It was my first laptop purchase.so i learned ...
Jul 23, 2020 by Rakesh Vallabineni
HP eStore - Printer Received in Damaged Condition Open
I purchased "Deskjet **** All-in-One printer at ****/- INR" from HP Store. Invoice Date: **rd July, **** and Purchase Order No: ***************, and I received Damaged Printer on **th July, ****. Scanner Part of Printer is wholly Broken and Not...
Jul 20, 2020 by POTINENI RATNA SEKHAR
Apple - Apple Macbook pro faulty screen Closed
I have a Macbook Pro **** **inch with touch bar and it shows black line at the bottom of the screen. It is a manufacturing default and apple is asking me to pay ***** for a screen replacement. ...
Jul 16, 2020 by Vatsal Agrawal
Hp Laptop - Replacement issue Closed
I ordered Hp laptop on * June **** and got delivery by * June **** but it was defective, it's microphone was not working. I complained about this the same day. After writing many mails, Reliance digital issued a replacement on ** June **** but ...
Jul 04, 2020 by Sujit Biswas
Mi - Replacement not delivered no help from customer care Closed
Received the product on *th june, submitted it to mi service center for replacement on *th june, after filling * complains against the service center that were denying replacement. its not been almost a month and no one i ready to tell me about...
Jul 01, 2020 by Sahaj Mathur
Lenovo ideapad - Money Refund Issue Closed
We bought a lenovo ideapad **W***D*IN laptop from reliance digital on **th of june . It's having a **wh battery . As per reliance the battery backup should last upto * hours but it drains within * hr * mins . We demanded for replacement but ou...
Jul 01, 2020 by Jyotirupa Panda
Lenovo - Laptop replacement with high quality camera Closed
Dear Concern, As per my previous email I have purchased New Lenovo Laptop from your Nizampura,Baroda Gujarat store yesterday evening *:** pm. At the time of demo the sales person nor explain me CAMERA specification nor given m...
Jun 27, 2020 by Ravi Patel
Apple - MacBook Pro staingate anti reflection damage Closed
I have purchase a MacBook Pro **** model in **** January and in January **** just started to observe stains on the laptop screen tried to remove them but after research found out that it is a design flaw and anti reflection screen has a flaw w...
Apr 12, 2020 by Srinithin
Dell India Private Limited - Dell India Private Limited Unable to resolve manufacturing defect Open
Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the sa...
Feb 22, 2020 by Deepak Goyal
Asus - Warrant claim not being honored Open
I had purchased an ASUS ROG notebook on **th December ****. On the **th of Jan, the notebook started to crash. Upon booting Linux, I came across the error of segmentation fault. Suspecting it to be a RAM error, I decided to clean and swap the R...
Jan 23, 2020 by Umang Agrawal
Apple - MacBook Pro not working Open
Apple MacBook Pro MR ***, bearing #C**X**UVJG*H purchased on **th August **** Complaints were lodged twice within Warranty Period *st Service - **-**-**** Right side Speaker low audio- replace the top case with speaker (under warranty) *nd ...
Jan 03, 2020 by Sabu Bhaskaran
Refurbind Tech Private Limited - Degraded quality of repaired phone screen Open
Product/Service -Replacing the Touch screen/Panel of Redmi note *, Serial no -**c***f***** Invoice no.-SP*********** , service no- #CSP**A****** Complaint description. -Provided degraded quality screen and screen stops partial functioning a...
Dec 17, 2019 by Varun varshney
Realme - Replacement not done Closed
I had purchased phone from flipkart real me c* after a week I had issues with phone voice n network issue of not getting connected so I requested real me call me service which they send delivery person from gadjetwood as they have promised of *...
Nov 24, 2019 by Joel Gomes
Motorola (mobile Company) - Over charge and duplicate battery replaced by Motorola Service Center Open
I have got my Moto M battery replaced by Good Luck Communication, Office No-**, *rd Floor, Satkar Building **-**, Nehru Place New Delhi-******, delhi - Delhi, ***********,**********, **:**-**:** Mon-Sat. They have charged me rs **** and provid...
Nov 21, 2019 by Vikash Kumar
vivo - Substandard quality product Open
So I bought this brand new seeming Vivo v**pro on ** Oct **** which the company is campaigning currently so much but the phone is fake yesterday the phone stopped functioning. The brand new phone lasted only for ** days. I checked the websites ...
Nov 20, 2019 by Aditya Dubey
Nokia India(hmd Global) - Parts unavailability Phone too slow/hanging Open
IMEI* - ***************/** I trusted Nokia again and brought one Nokia *.*Plus on **.**.**** from Jodhpur. After couple of weeks the phone felt to be lot slow and at times hanged as well(only calling and professional apps installed, no g...
Sep 09, 2019 by Mahender Choudhary
Samsung - Non cooperative customer service by Samsung India Open
On **/**/**** I purchased one Samsung Galaxy A ** handset from a local mobile store. On **/**/**** I saw some disturbance on that particular handset. Accordingly, on **/**/**** first I went to that local mobile shop after examining the handset....
Sep 08, 2019 by Anupam Khamaru
Samsung - Failure of samsung India to redress my grievance/complaint Open
To: Head Sub: Failure of SAMSUNG INDIA to redress my grievance/complaint Ref: Model No.WW **M***KMA, Product Sl. No.**UD*PBJ******R Date of Purchase **-**-****, C/M No.*** Sir/Madam, In inviting a reference to above, ...
Sep 04, 2019 by Manijyoti Baruah
Asus Smartphone India - Mobile service problem Closed
SN : J*AAGF**K***HGE This is to inform you that I have purchased Asus Zenfone *z last year and it is still under warranty, I faced two problems till now, *: Main camera taking blurry images all the time so it's totally useless for me. *: Net...
Aug 30, 2019 by Amit Bangali
Hp Laptop - Hp service delay Open
I reported problem with my HP Laptop on *th August ****. I received feedback from HP Customer service that the Keyboard is faulty and they will send replacement keyboard along with their technician in *-* business days. After following up on *...
Aug 24, 2019 by RUPALI CHAUHAN
Dell - Delayed replacement of a faulty product in which important professional data was lost Open
I bought a Dell laptop worth *****/- last year on **th August which was my birthday from Reliance Digital Shimoga. The very next day after buying I noticed the damaged key on the keypad and loosely fit trackpad and contacted the company for a r...
Aug 23, 2019 by Rohan S A
Lenovo India Pvt Ltd - Under onsite warranty service delayed by Lenovo Open
We have a complaint in a Lenovo V*** Laptop that has bought on ** Jan ****. We bought ** numbers of the model on that date in the month of Jan ****. We have a problem with a hard disk in one of the laptops. We complain & after ** days they came...
Aug 20, 2019 by Sensei Karunakaran
Nokia India(hmd Global) - Manufacturing fault in mobile phone Open
I have purchased an expensive premium model Nokia mobile *.* from online giant Amazon India. From the date of purchase, it was creating a lot of issues in the display like couldn't attend the incoming calls and the screen freezes and has to res...
Aug 20, 2019 by Sriram bhaskar PM
Xiaomi Redmi - Phone got damaged in service center Open
I bought an MI phone Redmi Note * Sapphire Blue, ** GB for myself. After a few months of use, it's one SIM slot stopped working. I visited an MI service centre in Ankleshwar Gujrat (As I was there at that time for some work purpose) and they ...
Aug 16, 2019 by Asif Sattar
Xiaomi - Sim card not detecting from last one month Open
On **th of July ****, I have purchased one Redmi Note * Pro from nearby MI home. After * days of use, I got an issue where the signal automatically disappears and the device shows insert sim. This issue is resolved only after a manual restart o...
Aug 16, 2019 by Aditya Agarwal
Nokia India - Worst response from Nokia service team Open
Within * months of purchase, my Nokia *.* phone started having charging problems. I took it to Udaipur Nokia service centre on ** July. They examined and said that I will get it on ** July. I called on ** July and they told that parts are delay...
Aug 16, 2019 by Manish Surana
Dell India Private Limited - Damaged my product Open
Purchased Dell Inspiron **** laptop on **th November ****. Product service tag no. **HKYN* Got the worst customer service with Dell. People here are to make fool out of others in every way possible. I faced an issue on July **** registered a...
Aug 08, 2019 by VISHAL JAISWAL
Apple - Damaged with small rubber Open
I got crack with rubber and had many issues and talk with apple to replacement. But no help provided. Please do the needful....
Aug 07, 2019 by Deep Patel
Xiaomi Mi - Complaint regarding Mi's bad services at service centre Open
I am owning a device Redmi Note *. Recently I visited one of Xiaomi Mi's service centre at Azamgarh UP for replacement of display ( it was cracked ) and problem in power and volume buttons. They submitted my device and give me a paper with wri...
Jul 23, 2019 by M.K. Malik
mi note 7s - Faulty phone delivered no customer support Closed
I have received a faulty mobile Redmi Note *S which is hanging badly. The camera also gets stuck. I need an immediate refund on this but they try to push for replacement or service centre. This is not I have spent ***** for. They said they will...
Jul 18, 2019 by Rahul Uppal
Xiaomi Redmi - Xiaomi India poor quality redmi note 7s Open
I have bought Redmi Note *s on *st of July **** which was delivered on *rd July ****. I started using from the *rd evening. When I charged the mobile on *th July **** I felt the temperature was very high. When the day passes the battery drained...
Jul 18, 2019 by Yogesh Nagarajan
One Plus - No replacement for a faulty one plus 7 pro mobile Open
I have been using one plus phones for the last * years and was very happy with them until I bought the one plus * pro nebula blue *gb *** Gb version. I wanted to buy the ** GB version but was not available. Once I started using people complaine...
Jul 15, 2019 by Deepak Thampi Hareendran
Dell India Private Limited - Faulty laptop and inadequate services Open
I own an Inspiron **** which is a refurbished laptop I received as a replacement for my first laptop Inspiron ****. The Inspiron **** showed issues within * months after purchase. The hard disk had some problem which was diagnosed with support ...
Jul 11, 2019 by Tomin Mathew
Mi - Mi not ready for return or replacement Open
I purchased Mi* A on **th Jun ****. It was delivered on *nd July in my absence. I didn't open the package for * days. When I opened it I noticed it's missing charger, SB cable and pin for sim ejection. I reported the same to customer support w...
Jul 09, 2019 by Milind
Samsung - Service centre damaged phone hardware Open
I gave my S* Edge with a broken screen for screen replacement at an authorised service centre which they accepted and replaced with a new one at the cost of INR **.*k. When I received my phone back, my wifi was not turning on and I complained t...
Jul 04, 2019 by Abhishek Sharma
Samsung Mobiles - Rejecting brand new mobile replacement which came with hardware issues Open
I have purchased brand new mobile Samsung A** on May *nd **** and noticed that sensors are not working. Off late I came to know that sensors problem is due to hardware issue in manufacturing defect. Reached out authorized service centre at Phoe...
Jun 28, 2019 by Karthick S
Nokia India(hmd Global) - Under warranty mobile phone repair delayed Open
I have submitted my Nokia * plus on ** May **** for a repair at delight solutions Secunderabad. They told me that it would take ** days due to unavailability of parts. After ** day I have contacted the service center and was told that there are...
Jun 25, 2019 by KATTA SAIRAM
Mobile Mart, Gajuwaka - Cell is not working properly Open
I purchased the Celkon mobile from mobile mart at Gajuwaka, opp sBI Bank. After I bought my phone it is giving me trouble in incoming voice and battery backup. I went to shop on **/**/****. At the time of purchase, he told phone has a one-year ...
Jun 12, 2019 by V.sangeetha
Xiaomi India - Replacement was denied Open
Sir/ Madam I booked a mi Bluetooth pocket speaker on *th May this year and received it on **th May. It was working but there was a noise while shaking. I contacted the nearby Redmi Service Center Kannur, Kerala ****** . I showed them the spe...
Jun 07, 2019 by Amal Jose Sunny
Samsung - Defective mobile delivered Open
I've purchased galaxy M** in the month of March **rd and starting using it a week later after buying a back case and temper glass for it. In the beginning, itself front camera was not good and the faces were looking zoomed vertically even after...
Jun 03, 2019 by SRIJAA PRITHIVIRAJ
Redmi note 6 pro - Refund didn't done Open
I purchased the phone on ** May ****. The product was overheating, so I emailed them about my refund. But they delayed my query. Now they are saying that the can only provide replacement policy. Actually, I want my money back. They delayed my q...
Jun 01, 2019 by MUHAMMED IRFAN
Hewlett Packard - Fixing my laptop on chargeable basis despite under warranty Closed
The laptop screen from one corner is popped out without any wear and tear or accidental damage. I reported this issue to HP when I noticed this while working on my laptop. The technician came and requested me to put it under ADP case as ADP is ...
May 27, 2019 by Nikita Bhukar
Apple iPhone x 64gb space gery - Wrong package sent and delaying in refunding amount or taking back the original faulty product Open
I ordered an iPhone xs device ** GB variant space grey used as display phone in store as listed dutyfreeshoppe.com (store located in kempegowda international airport, g-*, level-* international departures, beside premium lounge plaza, Bangalore...
May 27, 2019 by Sunil chowdary
Apple - Refund not provided Open
I have purchased apple iPhone XS from Nyasa palm beach store. I was sold a defective piece and when I asked for a refund. They are denying. It's just been ** days of purchase. Apple has a policy of ** days full refund. I don't want any replacem...
May 19, 2019 by Pooja Mulik
CITYCHAIN MOBILES & GADGETS - Cheated and damaged mobile Open
The Oppo F*S used by my wife was having many cracks on the display portion and I had advised her to get the display changed. Her mobile was perfectly in working condition including the sound and everything except the display was bit cracked in ...
May 17, 2019 by MURALI NARAYAN
Dell India Private Limited - Unable to resolve manufacturing defect Open
Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the sa...
May 14, 2019 by Deepak Goyal
Nokia - Delaying in the service Open
The service centre is not giving my phone back. I have contacted the Nokia company for support. They are not responding properly. My phone is in its warranty period. Since it is defective from the beginning. I asked for a replacement. They didn...
May 09, 2019 by Gopika dk
Motorola Lenovo - Unsatisfied with service Open
I had purchased a Motorola XT****-* moto X* cellphone on *th May ****. The phone was working smoothly until **th March ****. On **th March ****, the phone started to overheat while charging and I was unable to charge the phone. So I took it to ...
May 03, 2019 by Amritha
Realme 2 - Faulty mobile received Open
I purchased Realme* mobile through Flipkart on **-**-**** and received it on ** December **** (Handset warranty - * year). Within * months of purchase, the handset started giving hanging and display issues. I received a defective. Hence I appr...
May 02, 2019 by Aruna K Tripathy
Asus India - Defective product sold and terrible customer service Open
An Asus Laptop was sold to me with multiple defects. Engineers could not diagnose the problem until my third visit to the service centre. Then my motherboard was replaced. While replacing they damaged my product (Physical scratch on the lid). T...
May 01, 2019 by Avijit Gupta
Dell India Private Limited - Laptop non repaired in warranty and replacement not received Open
I bought Dell from Amazon on Jan ** with guarantee up to Mar **. It has a defect in touchpad which is created due to unnecessary replacement by Dell. Even after multiple attempts, it was not repaired and finally agree to replace on Feb **. It w...
Apr 29, 2019 by Abhinay Maheshwari
Mi - Not replacing the mobile Open
I have purchased MI Redmi note * on **/**/** from Balaji telecom Ramgarh, Jharkhand on **/**/**. I visited the city centre Boaro- QDIGI Bokaro, Jharkhand. In my mobile, there is a problem with heating while standby. *st WXIN************* s...
Apr 25, 2019 by Manju Devi
Apple - Defective product found after opening brand new sealed box Open
I purchased a premium Apple Product: (Apple MacBook Air **-inch Retina Display, *.*GHz Dual-core Intel Core i*, ***GB) – Color: Gold from Ezone- South City Mall, Shop No: B**, ***A, Prince Anwar Shah Road, Kolkata-****** in the evening of **t...
Apr 23, 2019 by Supreet Bhattacharjee
Apple - Faulty replacement product Open
I purchased an iPhone X on *rd April ****. with the value of Rs. *****. The device encountered some heating issues due to which it was submitted to the iQor service centre on **th March ****. The product was replaced as per Apple policy but the...
Apr 20, 2019 by Harsh Singh
Motorola Service Center - Earphone replacement problem Open
** days ago I went to the Motorola service centre Agra. They told me to come after ** days. After ** days when I went there, they told me the same story come after ** days....
Apr 16, 2019 by Aman chauhan
Go Tango - Arbitrary pricing and poor service Closed
I opted for phone repair service from https://gotango.in. First, they quoted a price of **** INR for screen replacement, when I seemed hesitant they offered me a "discounted" service at ****. After keeping my phone for a week, they informed me ...
Apr 12, 2019 by Priyanka tewari
