Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Croma nashik damaged ipad to multiple cracks (Croma A Tata Product ) ^Open

I am mentally harassed by croma being heart patient they are torturing me through false mails I have raised the complaint regarding iPad * generation there was single hairline crack when I submitted *there was single hairline crack on iPad...

Nov 29, 2022 by Atique Quazi

Laptop issue (Dell India Pvt Limited) ^Open

This is the worst service I have come across with my laptop which is not even * months old. Iam in touch with Dell support from past * months, which could not help me to resolve it. They had made so many trouble shoot and once they had taken re...

Nov 02, 2022 by Shyam Sankar

Mobile ordered but they are not delivering it its been over a half month now (Jiomart) ^Open

I placed my order on ** July ****. The expected delivery date was ** Jul **. On the ** July they updated delivery date to the next day. They are continuing to fool me around with giving me next day delivery date. I placed prepaid order & they a...

Jul 30, 2022 by Nitin Pharande

Help for refund of asus rog phone 5 (Asus ROG 5) ^Open

I bought Asus Rog phone * about * months ago.In starting it had heating issues for which I called customer care roll free number. They tried to help me but it was not that good. After about * months the device turned off automatically while I w...

Jun 28, 2022 by Aman Kumar

Refund Not Delivered As Promised (Lenovo laptop) ^Open

Context: I purchased the Lenovo Laptop on **th May ****. Lenovo provided the corrupted machine and there was a heat issue. Premium Support Engineer tried to resolve it by changing OS, but that made it even worse. Along with the heat issue, the ...

Jun 18, 2022 by E Raj barath

Defective product (Dell) ^Open

I have received defective product from Dell and they have been delaying the solution to the problem I am facing. It has almost been a year now. The Laptop has heating issues in the keyboard, after nominal use of **-** minutes. The company says...

Jun 13, 2022 by Yash Kumat

MOBLAP has sold me refurbished mobile that too of lower model claiming it was new and after failing (Moblap) ^Open

This mobile shop named moblap based in G-**/* ,Shaheen Bagh,New Delhi,******,has committed fraud against me they had sold me refurbished mobile claiming it was open box,that too they had sended me lower model and made bill on the same mobile an...

Jun 11, 2022 by Rohit Gurung

HP lapton not working (Hp ) ^Open

Laptop is still under warranty, its not working well it has screen issue, mouse isn't working properly and overall very slow, I have complaint to HP several times, everything I visit service center but the issue is still the same ...

May 11, 2022 by Pooja Gupta

Faulty Products False Claims (Boat Rockerz 450 Wireless Headphones) ^Open

Date: ** Feb **** Name of Item: Boat Rockerz *** Black Location: Sivakasi, Tamilnadu Important Information: I bought this headphone with an offline retailer for office use, However when the battery dries, I have to wait for it to recharge ...

May 07, 2022 by Ganesh Ram

Lenovo sold damaged laptop refusing replacement (Lenovo) ^Open

Lenovo Ideapad Slim *i (****) Core i* **th Gen laptop with serial no. SPF**Q*YF stopped working within * days of delivery from Flipkart. Since then Lenovo has delayed replacement and now refusing replacement citing that liquid damage is not cov...

Dec 29, 2021 by Chinmaya Mishra

Realme gt master crashing and buggy performance issue (Realme) ^Open

I had been using Realme GT Master edition purchased on **-**-****. From day one there was crashing issue specifically while using animated theme or any app the app use to crash and mobile was restarting automatically. I tried to update the app...

Dec 16, 2021 by Vivek J

@not refund (facebook markeplace) ^Open

not delivered my things...

Dec 12, 2021 by Alvin sangzz

No refund (Facebook advertise markerplace) ^Open

they already took my money but not delivery my things...

Dec 09, 2021 by Alvin sangzz

Refund issue (Asus Computer International) ^Open

SIYAS Address: puthoorthodi house veeramangalam post palakkad district kerala Phone number: ********** Date **/**/**** To Asus service center : I wish to complain about my (asus tuf, M*NRCX**X*****A ) that I purchased on (**/*...

Dec 07, 2021 by Siyas Pt

Faulty product delivered (Dell India Pvt Limited) ^Open

I bought Inspiron **,**** laptop from Dell India, online in August **.From day one it has touch pad issue, it was erratic and hanging,while with Dell online support portal,they told me it is not a hardware issue, around August ** I messaged Del...

Dec 07, 2021 by Naunihal Singh

Service Center And Customer Care Are Refusing To Use Warrenty And Asking Me To Pay Money For The Mot (Samsung) ^Open

Hi This Is Regarding My Samsung M** Mobile.service Center And Customer Care Are Refusing To Use Warrenty And Asking Me To Pay Money For The Mother Board Issue.I went to laksmi enterpise samsung service Center located in kothagudem bhadradri kot...

Dec 02, 2021 by B.Nagasai varthan

Refund for my costly defective phone (Asus India private limited) ^Open

I've submitted my device in Compuage Infocom Ltd service center on **-**-**** (RMA Number INYHMB****) . The phone*s motherboard got damaged due to a buggy software update. I have purchased asus rog * on **-*-**** from flipkart which costed me R...

Nov 29, 2021 by Anurag Thampi Anil

Refund of my mobile amount (Asus) ^Open

My Asus Rog * mobile got malfunction two times before, and they had changed the mother board for both case. Now the same device got dead and have to change the mother board again. So i told them to refund or replacement for it. But they refused...

Nov 26, 2021 by Nilutpal Gogoi

After Display Problem in 15 Day Tv Not Replaced (iFFALCON by TCL) ^Open

purchased tv on **/*/** after **-** day TV display not working,complaint in tcl customer care and tcl employee say sending you a new TV shortly, but after **-** day back TV received but its opened box and old TV received and also name mentione...

Nov 24, 2021 by vimal dekivadia

HANDSET NOT DELIVERED SINCE MONTHS (SAMSUNG NOTE 10 LITE) ^Open

ON * TH AUGUST **** I HAS SENT MY HANDSET TO SAMSUNG SERVICE CENTRE FOR REPAIR AND SINCE THEN TILL DATE HAVENT RECIEVED MY HANDSET NOR ANY REPLY FROM THEM. NOW IT HAS BEEN MORE THEN * MONTHS I NEED A RELACEMENT AS NO MORE INTERESTED IN TAKING ...

Nov 22, 2021 by DHIRAJ GUPTA

Claim denied in warranty period (Samsung) ^Closed

samsung company k khilaf warranty me mobile hone ke baad bhi solution nahi kar ke . request denied kar di jane ke against complaint...

Nov 04, 2022 by gagan kumawat

Refund not credited (Realme India) ^Closed

Realme *i Mobile Order **/**/**** Realme .com Order No. ****************** Amonut paid And return */**/**** but Amount Not refund Credit ...

Oct 30, 2022 by ashish

Refund not credit (Flipkart) ^Closed

i bought hp laptop from flipkart i ordered on **nd september it got delivered to me on **rd september but the laptop screen is not working. I received this defective product from flipkart, so I tried to replace it on flipkart app but that techn...

Oct 17, 2022 by Vishal Sharma

Destroy my laptop (Shri Sai Computer & Mobile Repairing Shop) ^Closed

Sir i took my laptop to sri sai computers & mobiles shop for repair it had display problem and i paid them then they called me and they told me that laptop is working and one cable has to be replaced and icu has some problem . I said I will s...

Sep 24, 2022 by Mangesh Kamble

My laptop was thrown away refund money and laptop damage part (laptop repairing shop) ^Closed

sir main laptop repair ki shop Mai Mera laptop repair ko diya tha display ki problem thi laptop on condition tha aur maine unko paise bhi diye the **** screen ke but dusare din unka phona aaya aur ve bole ki tumhara laptop thik hai screen bhi c...

Sep 24, 2022 by Mangesh Kamble

Refund not credit (Snapmint Financial Services Pvt.ltd. ) ^Closed

Hi sir mene snapmint se moto g** fusion emi par buy kiya, snapmint ne Flipkart ke throw order Kiya but Flipkart order successfully hone ke baad cancel kardiya snapmint ko to refund Flipkart ne dediya but mene yo snapmint ko advance **** rs diye...

Sep 13, 2022 by Maninder Singh

Refund (Flipkart) ^Closed

meri problem nhi sunrhe hai Flipkart wale one month hogya h koi suwa* nhi h srif bolrhe h ki ** hours ** hours mera mind kaam nhi krrha h me mentali torcher horha h...

Sep 04, 2022 by Aslam Ali

Vivo v20 display ripleshment (Maxbhi.com) ^Closed

mene Vivo v** ki display maxbhi .com se maxbhi ke order display imase ko dekh kar order Kiya but display order imase se difrent hai to compani ne display ripleshment karne se inkar kar diya me chahta hi sir display Galt aae hai mujhe jo order k...

Sep 01, 2022 by Rajendra Singh Ahirwar

Phone damaged while given for servicing (Apple) ^Closed

I had submitted phone with Unicorn - JM road Pune - apple authorized center. For battery drain issue - There was no physical damage to the phone. Later I got call that I can pick my phone so I went there and I saw my phone back panel is broken....

Aug 31, 2022 by Vishal Vivek Aradhye

Phone dead after latest miui update (Poco india) ^Closed

I bought A mobile Poco X*pro from Flipkart on *thmay**** After latest Miui software update my phone has been dead, so I called service center they phone will replace by other phone and will give you other accessories of rate difference. When I ...

May 18, 2022 by Sachin Rayal

Refund not given (Dell) ^Closed

I have been facing blue screen issue on my laptop since * months now. I have talking to Dell customer care and @Dellcares on twitter. I have reinstalled the os system twice and performed every step possible they asked me to. They are repeatedly...

May 05, 2022 by Ananya Jindal

Failure of service (Dell) ^Closed

My case number *********. Filed with Dell in November end and till now no progress is done. Just wasting my time and resources without any proper line of resolvement. Following same steps over and over and thinking to get different outcome is b...

Apr 29, 2022 by Tanish Jamwal

Samsung s20f e5g mobile phone (Samsung) ^Closed

,?* (.M,* ********** *H.* .M*(@ .G*G *>% H*> ,M/**>* * **@ *H (d /G &G* *H.* (>. *G *@ C#> *K **> *Hd .M*(@ ,*A$ *@ .! .G *Hd *H.* .M*(@ G '?>*@ H*G ,>$ * **G *H (d .G*> .( $K * **> *H ? *-KM$> +K*. .G -*G .G*G *@ G...

Apr 22, 2022 by SATYENDRA SINGH

Samsung s20f e5g mobile phone is very heating and hang (Samsung) ^Closed

,?* (.M,* **********...

Apr 22, 2022 by SATYENDRA SINGH

Refund chahiye mera paise (Apka Deals ) ^Closed

mere sath cheat Kiya Gaya hai mujhe Fi ka phone pakda Diya Gaya hai switch off phone joki tuta hai halka sa lekin maine reno** Pro Max mangaya tha please sar meri madad kijiye Mera Paisa mujhe refund kara dijiye main bahut pareshan hun aap ke b...

Mar 20, 2022 by fargeen Asrafi

Asus rog 5 multiple motherboard failures (Asus India) ^Closed

I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped working. I searched google for...

Dec 22, 2021 by Harish S

Worst service experience with HP (Hp Laptap) ^Closed

Dear Sir / Madam, I have recently purchased a Hp laptop from one of your authorized dealer. Hp laptop **-DU **** TX -BATCH NO – CND****VSB date of purchase – **-**-**** but the experience is not as pleasant as it should have been. Even I, m...

Dec 07, 2021 by Rajesh pillai

Rs 5000 Cashback Not Given (Mi com in) ^Closed

Grievance Number: ******* Grievance Reg Date: ****-**-** **:**:** Complainant Name : SOMNATH DEY Complainant Contact No : ********** Mode : By Web Complaint Type : Complaint State : KARNATAKA Purchase City : Devanahalli Sector : E-Commerce...

Jul 27, 2021 by SOMNATH DEY

Under warrantee laptop burn issue is rejected by HP (Hp ) ^Closed

I Have HP Pav x*** Convert **-dh****TU laptop. Serial- / Product-No: *CG*****MH / ***T*PA. After auto update it was not working getting BIOS *** error, but display was working. So On *th April I contacted HP support. Technical engineer tried r...

Apr 15, 2021 by Ajit Ashok Joshi

Apple Macbook Pro Display Issue (Apple) ^Closed

My Apple MacBook Pro **.*" with Touch Bar, purchased in Nov-****, also added with Applecare Protection Plan (APP) and covered under warrant till Dec-****. Display started having vertical lines and These lines are growing over time. Laptop w...

Oct 04, 2020 by Vijay Agarwal