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Mobile Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phones are in high demand, fraudsters have found a new way of duping people of their money. They create fake websites offering ludicrous discounts such as 90% off on mobile devices. People, thinking this is a great deal, place orders from these websites.

Of course, the mobile phone is never delivered, and all their hard-earned money vanishes into thin air. Alongside mobiles, laptops are also quite popular among the youth. You can access millions of data everywhere through them. We generally shop for mobiles/laptops from e-commerce websites or offline. However, even from trusted e-commerce websites, customers sometimes receive defective pieces.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer

If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice

If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum

If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Complaints

Manisha on Nov 17, 2024

Poorvika mobiles – Fake feedback contestClosed

I had recently bought an iPhone during Diwali offer from Poorvika. They mentioned that everybody who takes part in the feedback contest will receive a gift. I am a old customer of them and I believed that but they a...

Sajad kv on Oct 23, 2024

Lenovo – Not providing adapter Closed

I bought Lenovo's gaming laptop named LOQ on ** Oct **** for rupees **,***. The laptop came with ***w Charging adapter which is not capable to charge this laptop because when i game on this Laptop plugged in, the ba...

Sayed Hasan on Oct 10, 2024

Dizo  – warranty not provided Closed

I purchased a dizo smart watch from Flipkart, suddenly the watch touch not working , i tried to connect customer care via email, social media , mobile number for several times but they didn't respond.

Rameshwar Patel on Aug 26, 2024

8H.8 – k2 8Closed

.G*> *H.* > .K,>* z* +?*?* K * .>* *B*M* *?/> %> >( *>, *K /> %> ?*G @ *(G **M*?* *G* ,**A* &?/> %> ** (M*K(G @ *(G > ,?* ***** *A*/> *?/> ,? .K,>* >*@ .G %>

C ravi kumar on Aug 26, 2024

Mi 11 lite  – Inconvenience amount rates Closed

Mi stores not responding and telling different different amount to replace the display

Abhijeet Mishra on Aug 22, 2024

Dell Inspiron – Manufacturing defect but not covering the product under warrantyClosed

Due to manufacturing defects, Laptop's hinge is internally damaged just by daily normal use, it's under warranty but they're not covering it. When I agreed for fee based service they're charging money for the whole ...

Shridhar Prakash JK on Aug 2, 2024

Xiaomi India – inwarrenty mobile not repaired or replaced since 22 daysClosed

Mobile submitted to Mi service center on **th July **** for Replace / Repair. Still it not resolved.

Dileep on Jan 26, 2024

Lava International Limited – Misleading Advertisements By LavaClosed

I saw all the advertisements in across lava social medias as no ads, no blot ware, no unwanted notifications. After I buyed the Lava Agni * *g and i was still getting the ads in YouTube. I contact to the support but...

Niranjanamurthy m on Oct 28, 2023

Sangeetha Mobiles Private Limited – Package not delivered Closed

I have ordered apple from sangeetha mobiles using Bajaj card the payment was successful but they are not delivering the product and giving false updates and blaming on payment but payment was successful done they ar...

Sanju puri on Oct 24, 2023

8G.8 – k2 g g0m5 88mClosed

.G*G &M*>*> *H.* *(@ >  .K,>* +K( &?(>**/** /**** K (M/B K.K,>* *I* $*>(> *G *@&> /> *@&(G G A &?( ,>& *@ (G**M @ **G*>(@ (G *@ .H(G &A>(&>* K .K,>* &?/> $K &A>(&>* (G *> .H **M*?* *G...

Shailesh on Sep 29, 2023

One plus  – Unfair trade practice by a mobile centreClosed

This is regarding my recent experience at the One Plus service centre located at Mobile Doctor, Ground Floor, #***, ** Feet Rd, *th Block, Bengaluru, Karnataka ******. The incident took place on Sunday, September **...

Mintukumar on Sep 26, 2023

Meesho aap  – wrong product deleverClosed

Mera Neack band M** jo Colour blue tha but Black delever ...aur Qulity issu v h but hm return kr rhe h to Bol rhe h ki Colour Black h aapka ni ho payga Jb hmko Product hi Black colour ka mila to hm blue kha se layng...

Mouli on Sep 22, 2023

Reliance Digital – got cheated by reliance digitalClosed

Purchased service and got it activated after * months, no compensation for * months. I need my money

Japarsathik on Sep 5, 2023

Flipkart – defective phone recieved Closed

Recently I purchased a phone from Flipkart on ** August, which stopped working after * days. As per Flipkart policy I visited an authorised service centre in trichy on **th August and asked them to check the issue. ...

Nikita jadwani on Aug 25, 2023

Samsung company  – Green line issueClosed

I purchase online phone samsung galaxy m** ** in **** july..now suddenly phone appearing green line suddenly which is company's fault..there are many complaints and issues for green line in samsung M and S series m...

Sakshi on Jul 28, 2023

One plus Nord lite – New mobile battry issue Closed

मैंने परसों ** जुलाई **** को गौर मॉल क्रोमा गाजियाबाद आरडीसी से * प्लस नोट ce* लाइट मोबाइल खरीदा है लेकिन उस मोबाइल को कल जब घर लाने पर मैंने चलाया तो उसकी बैटरी दो-तीन घंटे में ही पूरी खत्म होती जा रही है जबकि बैटर...

radhakirshna Sherke on Jun 28, 2023

Dell India Pvt Limited – faulty laptop received want new laptop or refundClosed

Laptop keeps on breaking down. screen fluctuates. laptop doesn't turn on. applications get stuck. overheating

Dinesh Kumar Meena on Jun 14, 2023

F1 Info Solution & Service Private Limited – froud and lost my money bad behaviour in enginears teamClosed

.G *(> asus laptop @ **>(G G *? F* Info Solution & Service Private Limited .G /> ,K Asus service center *Hd .A*G ,K*> /> @ laptop @ * &GG ?*G *? *K *** *A* *G/ *(G *KG , .G(G *** *A* > *G....

moturu vasu on May 30, 2023

OnePlus – service delayClosed

One Plus Type One Plus **R Date of Purchase - **-**-**** *****/- Cost IMEI No- *************** Under Warranty - Yes Company name -cell Point, Visakhapatnam... - Address of Service Center- Authorized service center...

Skalzang Dawa on May 23, 2023

Lenovo – damages caused by service centre during repair Closed

I Have Replaced My Tablet Display Screen On **/**/**** For A Vertical Line Defect. After The Repair From Service Centre Nehru Place I Am Facing Constant Touch Issues. The Tablet Touch Is Not Functioning Anymore. ...

Resolved

"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."

Ajay Masih

Complaint filed against: Byjus

Ajay Masih
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