Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Help for refund of asus rog phone 5 (Asus ROG 5) ^Open

I bought Asus Rog phone * about * months ago.In starting it had heating issues for which I called customer care roll free number. They tried to help me but it was not that good. After about * months the device turned off automatically while I w...

Jun 28, 2022 by Aman Kumar

Refund Not Delivered As Promised (Lenovo laptop) ^Open

Context: I purchased the Lenovo Laptop on **th May ****. Lenovo provided the corrupted machine and there was a heat issue. Premium Support Engineer tried to resolve it by changing OS, but that made it even worse. Along with the heat issue, the ...

Jun 18, 2022 by E Raj barath

Defective product (Dell) ^Open

I have received defective product from Dell and they have been delaying the solution to the problem I am facing. It has almost been a year now. The Laptop has heating issues in the keyboard, after nominal use of **-** minutes. The company says...

Jun 13, 2022 by Yash Kumat

MOBLAP has sold me refurbished mobile that too of lower model claiming it was new and after failing (Moblap) ^Open

This mobile shop named moblap based in G-**/* ,Shaheen Bagh,New Delhi,******,has committed fraud against me they had sold me refurbished mobile claiming it was open box,that too they had sended me lower model and made bill on the same mobile an...

Jun 11, 2022 by Rohit Gurung

HP lapton not working (Hp ) ^Open

Laptop is still under warranty, its not working well it has screen issue, mouse isn't working properly and overall very slow, I have complaint to HP several times, everything I visit service center but the issue is still the same ...

May 11, 2022 by Pooja Gupta

Faulty Products False Claims (Boat Rockerz 450 Wireless Headphones) ^Open

Date: ** Feb **** Name of Item: Boat Rockerz *** Black Location: Sivakasi, Tamilnadu Important Information: I bought this headphone with an offline retailer for office use, However when the battery dries, I have to wait for it to recharge ...

May 07, 2022 by Ganesh Ram

Lenovo sold damaged laptop refusing replacement (Lenovo) ^Open

Lenovo Ideapad Slim *i (****) Core i* **th Gen laptop with serial no. SPF**Q*YF stopped working within * days of delivery from Flipkart. Since then Lenovo has delayed replacement and now refusing replacement citing that liquid damage is not cov...

Dec 29, 2021 by Chinmaya Mishra

Realme gt master crashing and buggy performance issue (Realme) ^Open

I had been using Realme GT Master edition purchased on **-**-****. From day one there was crashing issue specifically while using animated theme or any app the app use to crash and mobile was restarting automatically. I tried to update the app...

Dec 16, 2021 by Vivek J

@not refund (facebook markeplace) ^Open

not delivered my things...

Dec 12, 2021 by Alvin sangzz

No refund (Facebook advertise markerplace) ^Open

they already took my money but not delivery my things...

Dec 09, 2021 by Alvin sangzz

Refund issue (Asus Computer International) ^Open

SIYAS Address: puthoorthodi house veeramangalam post palakkad district kerala Phone number: ********** Date **/**/**** To Asus service center : I wish to complain about my (asus tuf, M*NRCX**X*****A ) that I purchased on (**/*...

Dec 07, 2021 by Siyas Pt

Faulty product delivered (Dell India Pvt Limited) ^Open

I bought Inspiron **,**** laptop from Dell India, online in August **.From day one it has touch pad issue, it was erratic and hanging,while with Dell online support portal,they told me it is not a hardware issue, around August ** I messaged Del...

Dec 07, 2021 by Naunihal Singh

Service Center And Customer Care Are Refusing To Use Warrenty And Asking Me To Pay Money For The Mot (Samsung) ^Open

Hi This Is Regarding My Samsung M** Mobile.service Center And Customer Care Are Refusing To Use Warrenty And Asking Me To Pay Money For The Mother Board Issue.I went to laksmi enterpise samsung service Center located in kothagudem bhadradri kot...

Dec 02, 2021 by B.Nagasai varthan

Refund for my costly defective phone (Asus India private limited) ^Open

I've submitted my device in Compuage Infocom Ltd service center on **-**-**** (RMA Number INYHMB****) . The phone*s motherboard got damaged due to a buggy software update. I have purchased asus rog * on **-*-**** from flipkart which costed me R...

Nov 29, 2021 by Anurag Thampi Anil

Refund of my mobile amount (Asus) ^Open

My Asus Rog * mobile got malfunction two times before, and they had changed the mother board for both case. Now the same device got dead and have to change the mother board again. So i told them to refund or replacement for it. But they refused...

Nov 26, 2021 by Nilutpal Gogoi

After Display Problem in 15 Day Tv Not Replaced (iFFALCON by TCL) ^Open

purchased tv on **/*/** after **-** day TV display not working,complaint in tcl customer care and tcl employee say sending you a new TV shortly, but after **-** day back TV received but its opened box and old TV received and also name mentione...

Nov 24, 2021 by vimal dekivadia

HANDSET NOT DELIVERED SINCE MONTHS (SAMSUNG NOTE 10 LITE) ^Open

ON * TH AUGUST **** I HAS SENT MY HANDSET TO SAMSUNG SERVICE CENTRE FOR REPAIR AND SINCE THEN TILL DATE HAVENT RECIEVED MY HANDSET NOR ANY REPLY FROM THEM. NOW IT HAS BEEN MORE THEN * MONTHS I NEED A RELACEMENT AS NO MORE INTERESTED IN TAKING ...

Nov 22, 2021 by DHIRAJ GUPTA

Product not delivered (Coversdeal Com ) ^Open

I ordered cover on coverdeal app on **th October and the product is not received yet or refund not credited....

Nov 21, 2021 by Mohit Garg

Need refund for Asus ROG Phone 5 (Asus India) ^Open

I've submitted my device(Asus ROG Phone *) to your NDHN_ADM(Dhanbad, Jharkhand) service center on **-**-****. My work is getting badly affected as all of my data and apps were on that device. One of the main reasons for buying such a high-end...

Nov 21, 2021 by Ankit Kumar

Samsung Galaxy need to be returned and get refund (Samsung) ^Open

Regarding A**S mobile phone: Phone was purchased on **th October from offline market shop and I am facing issue with face unlock, its very unreliable or inconsistent. Visited twice in the service center and they reported that they didn't find ...

Nov 04, 2021 by Mahesh Mahadev Phadke

Phone dead after latest miui update (Poco india) ^Closed

I bought A mobile Poco X*pro from Flipkart on *thmay**** After latest Miui software update my phone has been dead, so I called service center they phone will replace by other phone and will give you other accessories of rate difference. When I ...

May 18, 2022 by Sachin Rayal

Refund not given (Dell) ^Closed

I have been facing blue screen issue on my laptop since * months now. I have talking to Dell customer care and @Dellcares on twitter. I have reinstalled the os system twice and performed every step possible they asked me to. They are repeatedly...

May 05, 2022 by Ananya Jindal

Failure of service (Dell) ^Closed

My case number *********. Filed with Dell in November end and till now no progress is done. Just wasting my time and resources without any proper line of resolvement. Following same steps over and over and thinking to get different outcome is b...

Apr 29, 2022 by Tanish Jamwal

Samsung s20f e5g mobile phone (Samsung) ^Closed

,?* (.M,* ********** *H.* .M*(@ .G*G *>% H*> ,M/**>* * **@ *H (d /G &G* *H.* (>. *G *@ C#> *K **> *Hd .M*(@ ,*A$ *@ .! .G *Hd *H.* .M*(@ G '?>*@ H*G ,>$ * **G *H (d .G*> .( $K * **> *H ? *-KM$> +K*. .G -*G .G*G *@ G...

Apr 22, 2022 by SATYENDRA SINGH

Samsung s20f e5g mobile phone is very heating and hang (Samsung) ^Closed

,?* (.M,* **********...

Apr 22, 2022 by SATYENDRA SINGH

Refund chahiye mera paise (Apka Deals ) ^Closed

mere sath cheat Kiya Gaya hai mujhe Fi ka phone pakda Diya Gaya hai switch off phone joki tuta hai halka sa lekin maine reno** Pro Max mangaya tha please sar meri madad kijiye Mera Paisa mujhe refund kara dijiye main bahut pareshan hun aap ke b...

Mar 20, 2022 by fargeen Asrafi

Asus rog 5 multiple motherboard failures (Asus India) ^Closed

I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped working. I searched google for...

Dec 22, 2021 by Harish S

Worst service experience with HP (Hp Laptap) ^Closed

Dear Sir / Madam, I have recently purchased a Hp laptop from one of your authorized dealer. Hp laptop **-DU **** TX -BATCH NO – CND****VSB date of purchase – **-**-**** but the experience is not as pleasant as it should have been. Even I, m...

Dec 07, 2021 by Rajesh pillai

Rs 5000 Cashback Not Given (Mi com in) ^Closed

Grievance Number: ******* Grievance Reg Date: ****-**-** **:**:** Complainant Name : SOMNATH DEY Complainant Contact No : ********** Mode : By Web Complaint Type : Complaint State : KARNATAKA Purchase City : Devanahalli Sector : E-Commerce...

Jul 27, 2021 by SOMNATH DEY

Under warrantee laptop burn issue is rejected by HP (Hp ) ^Closed

I Have HP Pav x*** Convert **-dh****TU laptop. Serial- / Product-No: *CG*****MH / ***T*PA. After auto update it was not working getting BIOS *** error, but display was working. So On *th April I contacted HP support. Technical engineer tried r...

Apr 15, 2021 by Ajit Ashok Joshi

Apple Macbook Pro Display Issue (Apple) ^Closed

My Apple MacBook Pro **.*" with Touch Bar, purchased in Nov-****, also added with Applecare Protection Plan (APP) and covered under warrant till Dec-****. Display started having vertical lines and These lines are growing over time. Laptop w...

Oct 04, 2020 by Vijay Agarwal

My phone is facing severe network issue Not getting regular security updates I m suffering this from (Oppo ) ^Closed

Network issue...

Aug 23, 2020 by Sedhubaskaran

Samsung mobile under warranty but refusing to replace or repair (Media Mobile Agra) ^Closed

Samsung mobile purchased in June **** but there is problem in camera. On submitting to service center, they are demanding Rs.**** for repairing. ...

Aug 20, 2020 by Ahibaran Singh

Damaged Laptop (Dell Computers) ^Closed

No any reply or response from the Croma _ Vadodara ( Centre sqaure ) about Dell laptop which I purchased. Laptop hinges open with body defective after purchased of * days. Croma has not taking any resposibility about customers. ...

Aug 05, 2020 by MEGH JIGAR SONI

Phone not delivered after deducting money Its a fraud company Please remove from google (Stockcut) ^Closed

Phone not delivered after deducting money .Its a fraud company.Please remove it from google search....

Jul 29, 2020 by Peter

Phone not repaired (Samsung Galaxy) ^Closed

its been ** days phone is not working and in warranty period.. they promised me to solve issue within week .but they are not proceeding next....

Jul 28, 2020 by Veeranagouda Patil

Web Cam Problem Unresolved in Laptop inspite of Repetitive Followup (Dell) ^Closed

We are using a Dell Inspiron Laptop which is under onsite Service Warranty , the Web Cam of the Laptop is not working and we have raised several complaint requests at official Dell Customer Care . Problem is still unresolved I have wasted Hours...

Jul 22, 2020 by Mohit Tandon

Apple Macbook pro faulty screen (Apple) ^Closed

I have a Macbook Pro **** **inch with touch bar and it shows black line at the bottom of the screen. It is a manufacturing default and apple is asking me to pay ***** for a screen replacement. ...

Jul 16, 2020 by Vatsal Agrawal

Pls enable module (Asus) ^Closed

Asus zenfone max pro* Model ASUS_X**TD IMEI No *************** *************** Sir please enable the camera*Api module in my mobile.Thanking you....

Jul 08, 2020 by Nachimuthu Devendran

Package not delivered (Real Me ) ^Closed

The package is not delivered and has been returned to them..still refund is not credited...

Jul 07, 2020 by Teja Balla