Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Defective laptop (Lenovo) ^Open

I tried to return it in the first week of purchase itself signting the same reason and Flipkart rejected my request, asking me to take this up with Lenovo. Now today, I got really fed up again (probably for the **th or **th time) and reached ou...

Jul 07, 2020 by Rissan Normen

Complained defect was not repired (Samsung) ^Open

We registered a complain on my samsung galaxy a** with mic not working, but they said, if the brocken display was changed then mic may work, they give working mic with new disply, cost of ****/-. But after one working day registered complaint ...

Jul 06, 2020 by Abhijith pramod

Replacement issue (Hp Laptop) ^Open

I ordered Hp laptop on * June **** and got delivery by * June **** but it was defective, it's microphone was not working. I complained about this the same day. After writing many mails, Reliance digital issued a replacement on ** June **** but ...

Jul 04, 2020 by Sujit Biswas

Under paid discount INSTEAD OF 25 GIVEN 15 (CALCIMAX TABLETS 15) ^Open

I HAVE ORDERED CALCIMAX K* FULL BOX AS PROMISSED **% WHEN I GOT DELIVERY I SAW THEY HAVE GIVEN **%. I CALLED ************ AND TALKED TO KAVITA AT *.** PM. SHE ASK ME TO HOLD AS SHE IS CONECTING ME TO SENIOR I HOLD THE PHONE FOR ** MINUTES THEN...

Jul 04, 2020 by MADHU. CHANGRANI

Laptop not functional with in 15 days (Dell Computers) ^Open

Purchased a new laptop on mid of may, used it for work from home for **-** days, and after that the laptop is not getting charged, Trying to lodge a complain via what's app, mail, phone call, twitter after *-** days they informed me some parts ...

Jul 04, 2020 by Manas Nayak

Need refund for Microsoft 365 automatic charge (Microsoft) ^Open

I was charged for a Microsoft *** subscription before I could cancel it. I am unable to find any option to help me get a refund for it. Please please help me as in the current pandemic situation, I really cannot afford to pay such high subscrip...

Jul 04, 2020 by Nayonika Sengupta

Damaged product delivered (OnePlus 7 t pro) ^Open

I have ordered one Magnetic Case for my OnePlus *T Pro mobile by looking at the advertisement on Instagram on **th June with COD option. The product got delivered on **th June and when I opened the packaging the case was damaged from backside a...

Jul 02, 2020 by Kapil Sharma

Package not delivered (Realme) ^Open

Amount didn't refunded...

Jul 02, 2020 by B Ganesh Naidu

Replacement not delivered no help from customer care (Mi) ^Open

Received the product on *th june, submitted it to mi service center for replacement on *th june, after filling * complains against the service center that were denying replacement. its not been almost a month and no one i ready to tell me about...

Jul 01, 2020 by Sahaj Mathur

Money Refund Issue (Lenovo ideapad) ^Open

We bought a lenovo ideapad **W***D*IN laptop from reliance digital on **th of june . It's having a **wh battery . As per reliance the battery backup should last upto * hours but it drains within * hr * mins . We demanded for replacement but ou...

Jul 01, 2020 by Jyotirupa Panda

Regarding customer care service (coolpad cool 3 plus) ^Open

For the last few days, my coolpad cool * plus mobile has been having a touching problem. Mobile phone is in warranty period. I called the customer care centre repeatedly but no one picked up the phone. Even I put a complaint on coolpad's websit...

Jul 01, 2020 by Mahavir Jain

Phone got Bricked (Mi) ^Open

My Redmi Note * pro was stucked on the Mi Logo. I visited the service centre & they told me to change the Motherboard which will cost around *k. When I asked about the reason for the problem. The Manager told me "ye toh hojata hai, bhar see kra...

Jun 30, 2020 by Namit Kumar

Package not delivered (Onepluscases.in) ^Open

I had ordered a back cover for my OnePlus * on **/**/**** ( order no. *****). The product was to be delivered within *-* business days but I haven't received the package. Moreover, the website www.onepluscases.in hasn't been functioning from **...

Jun 30, 2020 by Binyamin Bangalath

Online fraud by yatayat home co in (Stay at home co in) ^Open

I ordered a airtel *g hotspot device from www.stayathome.co.in on **th June-**. I got a message ,your order is confirmed, the display h detail will be shared in ** hours.but till date no response. How this cheat company can be on top of adds...

Jun 30, 2020 by Lalitmohan

Service Centre are not interested to do work very very bad service mi mobile (Mi mobile) ^Open

Mera mi A* mobile ka screen tut gaya h Mai service Centre gaya to vo online token no. Lagane ki baat karte jab ki Mai aur vo bhai Kai baarr online appointment ki kosis karta hu magar hamesha full batata h aur vo Bina appointment ke mobil...

Jun 28, 2020 by Sarfaraz khan

Laptop replacement with high quality camera (Lenovo) ^Open

Dear Concern, As per my previous email I have purchased New Lenovo Laptop from your Nizampura,Baroda Gujarat store yesterday evening *:** pm. At the time of demo the sales person nor explain me CAMERA specification nor given m...

Jun 27, 2020 by Ravi Patel

My ASUS MODEL ZOOAD MOBILE WAS FLASHING THE ROUND INSIDE THE DATE TIME MESSAGE EVERY 2 SECONDS ON TH (Asus ZOOAD) ^Open

I can't use my mobile properly. The round icon of the date and time is flashing every two seconds on the screen. I bought this MODEL ASUS ZOOAD TWO YEARS AGO. Please solve my complaints as soon as possible...

Jun 27, 2020 by N Rameshkumar

Fake mobile phones (Mumbai Unkonwn) ^Open

I got a whatsapp number where they told they r selling OnePlus *pro for **k .but when I receive I have got some Chinese set in the name of iphone after that they did not reply anything...

Jun 22, 2020 by Vasanth Senthilkumar

Package not yet delivered (Speria Notch) ^Open

Ordered my speria notch and still it didn't delivered to me. I don't have the any evidence bcos my phone fell down in water and am using another phone I cant even recover the payment msg which I have done...

Jun 22, 2020 by Poovarasun M

Money not refund (Asus Zenfone Max pro ) ^Open

I already complaint and no response... Please take my complaint and refund my money...help me please...

Jun 21, 2020 by Mohamed Mohideen

Replaced new phone not delivered yet (Redmi note 8 pro) ^Closed

Dear Sir/Madam, I purchased a phone redmi note * pro on *nd June from Hotmail tezpur. The phone turned out defective at home. The same was informed to the store, they directed us to mi service center Tezpur. They gave us the certificate ...

Jun 15, 2020 by RASHMITA BORAH

Package Not Delivered (Telegram Channel Bhubaneshwar Custom) ^Closed

I have booked an Mi Note * pro and they have told me to transfer the half amount so i did it then they shared me order tracking link which is just a normal web page with your name and address and then he asked me to pay the rest amount so i did...

Jun 12, 2020 by Ismail Sayyed

Hardware parts taken out (Dell Inspiron) ^Closed

On **st March ,I had handed over my dell Inspiron laptop for repair in techyuga,Kolkata where I was informed after inspection that the mother board has to b replaced.Unfortunately,I collected my laptop on *th June due to lockdown in an unrepair...

Jun 09, 2020 by Rittika Chandra

Cash not refund (Redmi note 6) ^Closed

I'm booking redminote * payment only gather,but note come on invoice,customer care number calling another will call the person didn't response,cash is not refund for me,....cancel the order after amount will not received...*****,... ...

Jun 08, 2020 by Thesinguraja.m

Package not delivered (Acer) ^Closed

I order a laptop on ** of may **** but i have neither received my package nor any call from acer till today * june . Costomer service is also very bad and no one has any responsiblility. ...

Jun 03, 2020 by Abhishek kumar

Reporting fraud of achintya enterprises kolkata (Achintya enterprises) ^Closed

Good evening sir I bought mobiles phones from achintya enterprises Kolkata they have done fraud with me I have done rtgs of ****** rs in his firm account but he is not delivering my product please help me sir I will be very thankful to u as I a...

May 08, 2020 by MOHD Adnan

Unable to delete videos or photos to free space It s forcing to upgrade storage space by paying (Iphone ) ^Closed

I’m unable to transfer the content to a laptop or delete photos / videos to free space in my phone . I’m unable to access anything as it’s prompting storage space full . It’s only giving an option to upgrade the space by paying ...

Apr 19, 2020 by Adithya Gopal

I purchase uc from your website and i didnt recieved my uc please give my uc (Midasbuy Pubg Mobile) ^Closed

Hello sir Today i purchase uc from your website from goldrazer *** and i didnt recieved my uc ...

Apr 19, 2020 by Sourav srivastav

MacBook Pro staingate anti reflection damage (Apple) ^Closed

I have purchase a MacBook Pro **** model in **** January and in January **** just started to observe stains on the laptop screen tried to remove them but after research found out that it is a design flaw and anti reflection screen has a flaw w...

Apr 12, 2020 by Srinithin

Break My Communication By Giving an useless Software update (Realme) ^Closed

Sir, I Purchased a phone from realme On EMI on **.**.**** .Now Due to covid ** & as per govt orders we are staying in home.In this situation Realme Released a new software update and I got the update on **.**.**** on my Realme X* worth ...

Apr 10, 2020 by Aditya Jana

Unauthorised Subscription Renewal (Apple) ^Closed

I downloaded an app called iTranslator through App Store and logged in with my Apple ID. This was last year when I was on a trip abroad and I deleted the app in * days as I didn't find it useful. However today I was charged Rs**** on my card ad...

Apr 01, 2020 by Nandini Batra

Midasbuy UC buy issue (Midasbuy Pubg Mobile) ^Closed

I bought UC for *** using Razor pin the Item costs ₹*** giving a total UC of *** but i recieved only *** UC they did not give me *** UC i am cheated now i have all the proof please help ...

Mar 11, 2020 by Yogesh

No repairing in warranty period (Mi mobile) ^Closed

Pehle free of cost bola theek Karne ko baad Mai bil haath Mai de Diya or service charge b laga Diya warranty period mai...

Feb 26, 2020 by Goldy

Order no vivo mobile mother board not riceved me order dt (Turantorder.com) ^Closed

Sir I purchase one vivo Y** mobile mother board online (turantorder.com/spare parts provider) order no-***** and order dt-**/**/**** amount paid total= indian rupess ****...

Feb 03, 2020 by RAMESH CHANDRA

Worst build quality (Asus India) ^Closed

Worst phone build quality. Looking after big false promises by the company of super build quality for flip camera n phone.. decided to buy. But within *months one drop n flip camera is gone. Such worst quality of attachments uses to connect cam...

Jan 09, 2020 by Jigar G

Mobile phone service not done (Mi) ^Closed

I have given mobile phone service on *nd january **** and my phone was to returned on the same date as promised. Time went further and got delayed, they kept saying still shipment not arrived come back tomorrow and so on. So it is *th of Janua...

Jan 08, 2020 by Ram Prasad

Wifi disconnection issue (Samsung Mobiles) ^Closed

I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care within a week and they perfo...

Jan 07, 2020 by Syed Ahmed

Escalation Of Repair Acceptance Form (Apple India) ^Closed

I am really dissatisfied with Apple service in India for iPhone. Today, I was called up for delivery of submitted device and they said everything working fine and perfect after restoration of OS. So have checked the device in front of them an...

Dec 04, 2019 by Jawahar Nagarajan

Defective phone received (OnePlus) ^Closed

I purchased an extended warranty while buying my phone but after * year i started facing a problem so i approached service centre and they refused me to provide any warranty and mentioned that the phone is out of warranty and we will be require...

Nov 29, 2019 by Lakshya Dembla

Service issue by Iball (I Ball) ^Closed

I purchased a tablet of i ball from amazon for study purpose. But it's touch is not working i handed it service centre but got no solution even after *.* months and even their costumer executives do not respond.it harmed my study too....

Nov 28, 2019 by Arpit Pareek