Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Refund of my mobile amount (Asus) ^Open

My Asus Rog * mobile got malfunction two times before, and they had changed the mother board for both case. Now the same device got dead and have to change the mother board again. So i told them to refund or replacement for it. But they refused...

Nov 26, 2021 by Nilutpal Gogoi

After Display Problem in 15 Day Tv Not Replaced (iFFALCON by TCL) ^Open

purchased tv on **/*/** after **-** day TV display not working,complaint in tcl customer care and tcl employee say sending you a new TV shortly, but after **-** day back TV received but its opened box and old TV received and also name mentione...

Nov 24, 2021 by vimal dekivadia

HANDSET NOT DELIVERED SINCE MONTHS (SAMSUNG NOTE 10 LITE) ^Open

ON * TH AUGUST **** I HAS SENT MY HANDSET TO SAMSUNG SERVICE CENTRE FOR REPAIR AND SINCE THEN TILL DATE HAVENT RECIEVED MY HANDSET NOR ANY REPLY FROM THEM. NOW IT HAS BEEN MORE THEN * MONTHS I NEED A RELACEMENT AS NO MORE INTERESTED IN TAKING ...

Nov 22, 2021 by DHIRAJ GUPTA

Product not delivered (Coversdeal Com ) ^Open

I ordered cover on coverdeal app on **th October and the product is not received yet or refund not credited....

Nov 21, 2021 by com.google.android.material.textview.MaterialTextView{e6f64a2 V.ED..... ........ 0,53-360,150 #7f080

Need refund for Asus ROG Phone 5 (Asus India) ^Open

I've submitted my device(Asus ROG Phone *) to your NDHN_ADM(Dhanbad, Jharkhand) service center on **-**-****. My work is getting badly affected as all of my data and apps were on that device. One of the main reasons for buying such a high-end...

Nov 21, 2021 by Ankit Kumar

Samsung Galaxy need to be returned and get refund (Samsung) ^Open

Regarding A**S mobile phone: Phone was purchased on **th October from offline market shop and I am facing issue with face unlock, its very unreliable or inconsistent. Visited twice in the service center and they reported that they didn't find ...

Nov 04, 2021 by Mahesh Mahadev Phadke

Deficient service (Asus India) ^Open

I had given my laptop for screen replacement for which I paid Rs. **,***. However, the company handed over the laptop to me with a damaged keyboard, which they happen to damage it while screen replacement. While raising this issue face to fac...

Oct 21, 2021 by Vaishali Mehta

New Laptop Battery Issue (Hp Computers) ^Open

I purchased Laptop Last Aug ****, The Day Itself Laptop Battery Is Draining, But HP People Are Considering It Was Old System And They Are Asking Work Around Updates, After Sometime Someone Called And They Said ,They Are Thinking It Was Old Lapt...

Oct 18, 2021 by Prabhakar V

Quality Defect in Web CamMacBook Air Retina 13inch 2020 Case No (Apple MacBook Air) ^Open

Dear Sir/ Madam, I have purchased my first Apple Product of my life MacBook Air (Retina, **-inch, ****) from my savings. This to bring to your notice that I’m facing issue with the camera of MacBook Air (Retina, **-inch, ****) , Serial no-...

Jun 28, 2021 by Aditya Goyal

Blue Screen Hard DiskProblem (ASUS VivoBook UltraIntel Core Gen 14Inch F) ^Open

I had purchased ASUS VivoBook Ultra K** (****) Laptop (*GB RAM/***GB SSD/Window **/Integrated on dated **/**/**** but in the last ** days a technical problem is coming. My Asus screen showing some error while opening. Here I am showing my scree...

Jun 28, 2021 by Gourishankar K Shinde

Fraud of Purchase (Realme Mobile Telecommunications India ) ^Open

Date of Incident: **/*/** Place of Purchase: Virar - East, Maharashtra Product: Realme Power bank *****MAH Detail of Incidence: Shopkeeper was contacted with reference and I was suggested to purchase *****MAH instead of *****MAH considerin...

Apr 26, 2021 by Mitul Mayank

False pricing and product sold (Mi mobile) ^Open

MI HOME NAME- Mantri Mall MI HOME CITY NAME- Bangalore EXACT ISSUE- I asked the representative for MI highest end mobile phone and he told the highest end mobile phone was **T Pro worth **,***/- but since they are running republic day of...

Feb 12, 2021 by Nikitha

Laptop parts not available 6 months after purchase (Levono Legion) ^Open

I bought a Lenovo Legion Laptop Y*** on Nov ****. Feb ****, laptop charger started giving problems. March ****, laptop was not charging and it became dead. March **** provided the laptop for repair to authorized service center in Shop No. *...

Feb 01, 2021 by DURAIWIN VINOD JACOB

Dell Refund money for defective product (Dell) ^Open

I had purchased a Dell laptop back in February ****. Since then I have been receiving some or the other problem or damage of the laptop. When I bought the laptop I wasn't in premium support warranty. The laptop had faulty hinges because of whic...

Jan 20, 2021 by Rishika Dhanawade

SAMSUNG MOBILE DISPLAY PROBLEM (Samsung Mobile Phone ) ^Open

I bought a Samsung Galaxy M**S Sa Mobile (*GB Mirage blue) for Rs.***** from Amazon online shopping on **st September ****. After a day, the display often goes off when the call comes and goes. I called Samsung Customer Care * times. Accordi...

Jan 18, 2021 by Jobish george

Company sold me a Defected product (Lenovo ideapad) ^Open

I bought this laptop in march ****. as soon as I logged in saw that warranty started * days prior. Asked for the confirmation, no reply from seller or lenovo team. Then after a month of buying I started facing battery issue. Battery dropped fro...

Jan 14, 2021 by Kajal Virmani

Received damaged monitor (surecom computer indore) ^Open

i have ordered L.G. MONITOR FOR COMPUTER.. I RECEIVED IT **.**.**** AND AND WHEN I INSTALLED ON **.**.**** .. I FOUND THE MONITOR SCREEN IS DAMAGED... I WANT A NEW ONE.. ...

Dec 20, 2020 by kathirvel

Sub Optimal Camera on my new MacBook Air (Apple) ^Open

I had purchased a MacBook Air **** from iAstra store (Apple outlet), HSR layout on **-Oct-****. It was immediately noticed that the camera quality was sub optimal and totally grainy. Using the laptop even in daylight was found very difficult gi...

Nov 19, 2020 by Ajith Abraham Punnoose

Withdrawals not being transferred (Playing 11) ^Open

I made in total * withdrawals from the playing** app respectively :- * ) ***** * ) **** *) ***** None of them has been transferred in my bank account yet . Its been nearly ** days ....

Nov 07, 2020 by Dilmeet Singh

False commit (Lenovo India) ^Open

Complaint Submission Thank you for registering your complaint with us!!! Kindly add support@jagograhakjago.com and helplinejagograhakjago@gmail.com in your contact list to never miss any important email. Your complaint is registered with the...

Aug 29, 2020 by Amardeep kumar

Rs 5000 Cashback Not Given (Mi com in) ^Closed

Grievance Number: ******* Grievance Reg Date: ****-**-** **:**:** Complainant Name : SOMNATH DEY Complainant Contact No : ********** Mode : By Web Complaint Type : Complaint State : KARNATAKA Purchase City : Devanahalli Sector : E-Commerce...

Jul 27, 2021 by SOMNATH DEY

Under warrantee laptop burn issue is rejected by HP (Hp ) ^Closed

I Have HP Pav x*** Convert **-dh****TU laptop. Serial- / Product-No: *CG*****MH / ***T*PA. After auto update it was not working getting BIOS *** error, but display was working. So On *th April I contacted HP support. Technical engineer tried r...

Apr 15, 2021 by Ajit Ashok Joshi

Apple Macbook Pro Display Issue (Apple) ^Closed

My Apple MacBook Pro **.*" with Touch Bar, purchased in Nov-****, also added with Applecare Protection Plan (APP) and covered under warrant till Dec-****. Display started having vertical lines and These lines are growing over time. Laptop w...

Oct 04, 2020 by Vijay Agarwal

My phone is facing severe network issue Not getting regular security updates I m suffering this from (Oppo ) ^Closed

Network issue...

Aug 23, 2020 by Sedhubaskaran

Samsung mobile under warranty but refusing to replace or repair (Media Mobile Agra) ^Closed

Samsung mobile purchased in June **** but there is problem in camera. On submitting to service center, they are demanding Rs.**** for repairing. ...

Aug 20, 2020 by Ahibaran Singh

Damaged Laptop (Dell Computers) ^Closed

No any reply or response from the Croma _ Vadodara ( Centre sqaure ) about Dell laptop which I purchased. Laptop hinges open with body defective after purchased of * days. Croma has not taking any resposibility about customers. ...

Aug 05, 2020 by MEGH JIGAR SONI

Phone not delivered after deducting money Its a fraud company Please remove from google (Stockcut) ^Closed

Phone not delivered after deducting money .Its a fraud company.Please remove it from google search....

Jul 29, 2020 by Peter

Phone not repaired (Samsung Galaxy) ^Closed

its been ** days phone is not working and in warranty period.. they promised me to solve issue within week .but they are not proceeding next....

Jul 28, 2020 by Veeranagouda Patil

Web Cam Problem Unresolved in Laptop inspite of Repetitive Followup (Dell) ^Closed

We are using a Dell Inspiron Laptop which is under onsite Service Warranty , the Web Cam of the Laptop is not working and we have raised several complaint requests at official Dell Customer Care . Problem is still unresolved I have wasted Hours...

Jul 22, 2020 by Mohit Tandon

Apple Macbook pro faulty screen (Apple) ^Closed

I have a Macbook Pro **** **inch with touch bar and it shows black line at the bottom of the screen. It is a manufacturing default and apple is asking me to pay ***** for a screen replacement. ...

Jul 16, 2020 by Vatsal Agrawal

Pls enable module (Asus) ^Closed

Asus zenfone max pro* Model ASUS_X**TD IMEI No *************** *************** Sir please enable the camera*Api module in my mobile.Thanking you....

Jul 08, 2020 by Nachimuthu Devendran

Package not delivered (Real Me ) ^Closed

The package is not delivered and has been returned to them..still refund is not credited...

Jul 07, 2020 by Teja Balla

Replacement issue (Hp Laptop) ^Closed

I ordered Hp laptop on * June **** and got delivery by * June **** but it was defective, it's microphone was not working. I complained about this the same day. After writing many mails, Reliance digital issued a replacement on ** June **** but ...

Jul 04, 2020 by Sujit Biswas

Under paid discount INSTEAD OF 25 GIVEN 15 (CALCIMAX TABLETS 15) ^Closed

I HAVE ORDERED CALCIMAX K* FULL BOX AS PROMISSED **% WHEN I GOT DELIVERY I SAW THEY HAVE GIVEN **%. I CALLED ************ AND TALKED TO KAVITA AT *.** PM. SHE ASK ME TO HOLD AS SHE IS CONECTING ME TO SENIOR I HOLD THE PHONE FOR ** MINUTES THEN...

Jul 04, 2020 by MADHU. CHANGRANI

Damaged product delivered (OnePlus 7 t pro) ^Closed

I have ordered one Magnetic Case for my OnePlus *T Pro mobile by looking at the advertisement on Instagram on **th June with COD option. The product got delivered on **th June and when I opened the packaging the case was damaged from backside a...

Jul 02, 2020 by Kapil Sharma

Package not delivered (Realme) ^Closed

Amount didn't refunded...

Jul 02, 2020 by B Ganesh Naidu

Replacement not delivered no help from customer care (Mi) ^Closed

Received the product on *th june, submitted it to mi service center for replacement on *th june, after filling * complains against the service center that were denying replacement. its not been almost a month and no one i ready to tell me about...

Jul 01, 2020 by Sahaj Mathur

Money Refund Issue (Lenovo ideapad) ^Closed

We bought a lenovo ideapad **W***D*IN laptop from reliance digital on **th of june . It's having a **wh battery . As per reliance the battery backup should last upto * hours but it drains within * hr * mins . We demanded for replacement but ou...

Jul 01, 2020 by Jyotirupa Panda

Regarding customer care service (coolpad cool 3 plus) ^Closed

For the last few days, my coolpad cool * plus mobile has been having a touching problem. Mobile phone is in warranty period. I called the customer care centre repeatedly but no one picked up the phone. Even I put a complaint on coolpad's websit...

Jul 01, 2020 by Mahavir Jain

Phone got Bricked (Mi) ^Closed

My Redmi Note * pro was stucked on the Mi Logo. I visited the service centre & they told me to change the Motherboard which will cost around *k. When I asked about the reason for the problem. The Manager told me "ye toh hojata hai, bhar see kra...

Jun 30, 2020 by Namit Kumar