Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Fake feedback contest (Poorvika mobiles) ^Open

I had recently bought an iPhone during Diwali offer from Poorvika. They mentioned that everybody who takes part in the feedback contest will receive a gift. I am a old customer of them and I believed that but they are saying my feedback was not...

Nov 17, 2024 by Manisha

Not providing compatible charger with laptop (Lenovo) ^Open

I bought Lenovo's gaming laptop named LOQ on ** Oct **** for rupees **,***. The laptop came with ***w Charging adapter which is not capable to charge this laptop because when i game on this Laptop plugged in, the battery depletes about **% in *...

Nov 15, 2024 by Hitesh Mali

Request for Refund Replacement Due to Tampered Product Delivery by MOTOROLA (Motorola) ^Open

Iam dissapointed regarding my recent purchase of the MOTOROLA EDGE ** PRO *G , **/*** LUXE LAVENDER. Upon receiving the product, I discovered that it appears to be tampered. As a customer, I expected to receive a brand-new, original product in...

Oct 26, 2024 by Dani Johnson

Replacemet of Defective product (Hp ) ^Open

Printer Is Dead on Arriaval Hp Give me DOA letter but flipkart did not response me yet....

Oct 26, 2024 by Sameer Ahmed

Repair not done in warranty (Xiaome Mi ) ^Open

This is mohammed Imran Ali, one of redme note ** pro customers. I have initiated grievance token twice at Xiaomi ind to register a Complaint Regarding Inadequate Support and Repair Delays. after repeated mails and calls at Xiaomi only further ...

Oct 16, 2024 by Mohammed Imran Ali

Replacement of Laptop (Lenovo) ^Open

I purchased a Lenovo Laptop through Tata Cliq amount Rs. *****. The product was under warranty. On issuing a complaint in laptop, I raised complaint dated ** May ****. Due to repairable part not available with Lenovo, Lenovo issued Dead on Arri...

Oct 15, 2024 by Ankit Tinna

Sale Faulty Laptop (Dell) ^Open

Product Details: Model: Dell Inspiron **** Serial Number: D*CHLX* Purchase Date: July **, **** Place of Purchase: Reliance Digital Issue Summary: Shortly after my purchase, the laptop's motherboard failed within two months. I contacted D...

Oct 15, 2024 by Suhas Yashwant Bhole

Newely Laptop Camera Issue (Lenovo) ^Open

Dear Sir/mam , I recently purchased new loq laptop nd few days later I noticed that the laptop cameras stopped working sometimes when lid of laptop is closing . And everytime when doing video call to someone it just started pop-up that camera ...

Oct 05, 2024 by Ramneek Sharma

Fraudulent Practices and Inadequate Service by Dreamvista Technology Pune (Dreamvista Technology) ^Open

I am writing to file an official complaint against Dreamvista Technology, a DTF printer provider based in Pune. My experience with this company has been extremely disappointing, involving faulty equipment, misleading claims, and a complete lack...

Sep 23, 2024 by Manas Kumar Bauri

Delay In Repair Service (Acer) ^Open

Its Been ** days I've raised the complaint on acer official website on * sep and I just got an case I'd and nothing else. They have no update on it. They said it lastly takes * weeks but its more than * weeks and now I've to take legal actions ...

Sep 22, 2024 by Nikhil Jangir

Mobile service delay and no proper response (Jeeves.co.in) ^Open

My google pixel * got into display problem. Display got blackedout and cannot use the phone anymore. So I reachedout to flipkart as I have opted for additional protection plan while ordering the mobile. And it's wasn't a year yet. Flipkart ask...

Sep 20, 2024 by Divyabharathi S

Scammed by Xiaomi (Xiaomi) ^Open

Dear Sir / Madam, I had raised a complaint for repair of my Redmi TV under warranty. The complaint no. was M*******. After * days followup the technician visited on *th at around *.**PM and then after checking he said that the panel needs to b...

Sep 20, 2024 by Kaushik Sidhpura

Faulty charger sold (Apple) ^Open

Hello there, I ordered for an apple charger(adaptor) for my ipad air *th generation from Amazon. I bought it carefully after checking the description that the charger supports my device. I received my order on **th September in evening. In ...

Sep 18, 2024 by Devansh Mishra

Device physically damaged (Samsung) ^Open

I purchased galaxy watch * on [**-July-****]. The watch is marketed as being IP** certified, implying resistance to dust and water under certain conditions. However, my Galaxy Watch * stopped working all of a sudden without any significant i...

Sep 14, 2024 by Rahul Gupta

Complaining regarding service centre (Mi Braided data cable) ^Open

Complaining against , Mi service centre , firozabad,near trauma center . I purchased my data cable from jyoti electronics, tundla on ** april ****, with in warranty of * months After not working properly, i went to the service center to chang...

Sep 04, 2024 by Divya Singh

Phone screen damaged after software update (Xiaomi India Pvt Ltd) ^Open

I had purchased Xiaomi **T pro ***GB variant phone in Nov ****, and now recently in the month of July ****, shortly after the software update from MIUI** to HyperOS *.*.*.*, green lines appeared on the screen. There is no physical damage to th...

Sep 03, 2024 by Gautam Malkarnekar

Asus damaged my laptop and won t answer my emails (Asus) ^Open

My Asus TUF FX***ZV* laptop's motherboard died. So, I had to take it to the official service center in Aligarh, U.P. I received laptop after repair process on ** August ****. But they left scratch marks on my laptop and now the laptop is suffer...

Aug 31, 2024 by Aditya Raj

Refund of 6000 refused by Sangeetha mobiles (Sangeetha mobiles) ^Open

I placed an order for a charger on Sangeetha Mobiles website. Paid through credit card, money got deducted from credit card but order was not placed. On checking with bank, they have mentioned that merchant has claimed full payment but Sange...

Aug 25, 2024 by Aditya Garg

Denial of warrantee by Google Pixel (Google) ^Open

The issue reported by me for a vertical line extending from bottom to top on my Google Pixel * phone screen / display. In this regard, I have submitted my phone for resolution of the issue with F* Info Solutions & Services Private Limited, D...

Aug 24, 2024 by Brayan Lobo

Received Damaged Laptop (Lenevo ThinkPad ) ^Open

Received defective laptop where the mouse track pad is loosely fitted...

Aug 19, 2024 by Vishwanath Sopan Taware

Not providing adapter (Lenovo) ^Closed

Oct 23, 2024 by Sajad kv

Warranty not provided (Dizo ) ^Closed

I purchased a dizo smart watch from Flipkart, suddenly the watch touch not working , i tried to connect customer care via email, social media , mobile number for several times but they didn't respond....

Oct 10, 2024 by Sayed Hasan

K2 8 (8H.8) ^Closed

.G*> *H.* > .K,>* z* +?*?* K * .>* *B*M* *?/> %> >( *>, *K /> %> ?*G @ *(G **M*?* *G* ,**A* &?/> %> ** (M*K(G @ *(G > ,?* ***** *A*/> *?/> ,? .K,>* >*@ .G %>...

Aug 26, 2024 by Rameshwar Patel

Inconvenience amount rates (Mi 11 lite ) ^Closed

Mi stores not responding and telling different different amount to replace the display ...

Aug 26, 2024 by C ravi kumar

Manufacturing defect but not covering the product under warranty (Dell Inspiron) ^Closed

Due to manufacturing defects, Laptop's hinge is internally damaged just by daily normal use, it's under warranty but they're not covering it. When I agreed for fee based service they're charging money for the whole LCD, as normal student I can'...

Aug 22, 2024 by Abhijeet Mishra

Inwarrenty mobile not repaired or replaced since 22 days (Xiaomi India) ^Closed

Mobile submitted to Mi service center on **th July **** for Replace / Repair. Still it not resolved....

Aug 02, 2024 by Shridhar Prakash JK

Misleading Advertisements By Lava (Lava International Limited) ^Closed

I saw all the advertisements in across lava social medias as no ads, no blot ware, no unwanted notifications. After I buyed the Lava Agni * *g and i was still getting the ads in YouTube. I contact to the support but no response. Please take nec...

Jan 26, 2024 by Dileep

Package not delivered (Sangeetha Mobiles Private Limited) ^Closed

I have ordered apple from sangeetha mobiles using Bajaj card the payment was successful but they are not delivering the product and giving false updates and blaming on payment but payment was successful done they are giving false updates for * ...

Oct 28, 2023 by Niranjanamurthy m

K2 g g0m5 88m (8G.8) ^Closed

.G*G &M*>*> *H.* *(@ > .K,>* +K( &?(>**/** /**** K (M/B K.K,>* *I* $*>(> *G *@&> /> *@&(G G A &?( ,>& *@ (G**M @ **G*>(@ (G *@ .H(G &A>(&>* K .K,>* &?/> $K &A>(&>* (G *> .H **M*?* *G* -G **> *B **M*?* *G* ...

Oct 24, 2023 by Sanju puri

Unfair trade practice by a mobile centre (One Plus ) ^Closed

This is regarding my recent experience at the One Plus service centre located at Mobile Doctor, Ground Floor, #***, ** Feet Rd, *th Block, Bengaluru, Karnataka ******. The incident took place on Sunday, September **th ****, when I visited the s...

Sep 29, 2023 by Shailesh

Wrong product delever (Meesho aap ) ^Closed

Mera Neack band M** jo Colour blue tha but Black delever ...aur Qulity issu v h but hm return kr rhe h to Bol rhe h ki Colour Black h aapka ni ho payga Jb hmko Product hi Black colour ka mila to hm blue kha se laynge ...bar bar Retun aur exchan...

Sep 26, 2023 by Mintukumar

Got cheated by reliance digital (Reliance Digital) ^Closed

Purchased service and got it activated after * months, no compensation for * months. I need my money...

Sep 22, 2023 by Mouli

Defective phone recieved (Flipkart) ^Closed

Recently I purchased a phone from Flipkart on ** August, which stopped working after * days. As per Flipkart policy I visited an authorised service centre in trichy on **th August and asked them to check the issue. They just did some software f...

Sep 05, 2023 by Japarsathik

Green line issue (Samsung company ) ^Closed

I purchase online phone samsung galaxy m** ** in **** july..now suddenly phone appearing green line suddenly which is company's fault..there are many complaints and issues for green line in samsung M and S series model. Samsung announces S ser...

Aug 25, 2023 by Nikita jadwani

New mobile battry issue (One plus Nord lite) ^Closed

...

Jul 28, 2023 by Sakshi

Faulty laptop received want new laptop or refund (Dell India Pvt Limited) ^Closed

Laptop keeps on breaking down. screen fluctuates. laptop doesn't turn on. applications get stuck. overheating ...

Jun 28, 2023 by radhakirshna Sherke

Froud and lost my money bad behaviour in enginears team (F1 Info Solution & Service Private Limited) ^Closed

.G *(> asus laptop @ **>(G G *? F* Info Solution & Service Private Limited .G /> ,K Asus service center *Hd .A*G ,K*> /> @ laptop @ * &GG ?*G *? *K *** *A* *G/ *(G *KG , .G(G *** *A* > *G.G ?/> , *G * &?( ,>& .G*G...

Jun 14, 2023 by Dinesh Kumar Meena

Service delay (OnePlus) ^Closed

One Plus Type One Plus **R Date of Purchase - **-**-**** *****/- Cost IMEI No- *************** Under Warranty - Yes Company name -cell Point, Visakhapatnam... - Address of Service Center- Authorized service center One Plus,KDPR-**-vizag LK ma...

May 30, 2023 by moturu vasu

Damages caused by service centre during repair (Lenovo) ^Closed

I Have Replaced My Tablet Display Screen On **/**/**** For A Vertical Line Defect. After The Repair From Service Centre Nehru Place I Am Facing Constant Touch Issues. The Tablet Touch Is Not Functioning Anymore. I Visited The Service Centre ...

May 23, 2023 by Skalzang Dawa

Damages caused in tablet after repair in lenovo service center (Lenovo) ^Closed

Hi i have replaced my tablet display from Lenovo service center Nehru place for vertical lines on screen, after the repair the lines disappeared but my touch became non functional. Prior to repair of display my touch was smooth but after the re...

May 13, 2023 by Skalzang Dawa