Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Warrant claim not being honored (Asus) ^Open

I had purchased an ASUS ROG notebook on **th December ****. On the **th of Jan, the notebook started to crash. Upon booting Linux, I came across the error of segmentation fault. Suspecting it to be a RAM error, I decided to clean and swap the R...

Jan 23, 2020 by Umang Agrawal

Laptop given for service but didn't receive back (Asus Laptop) ^Open

I shared my laptop with the ASUS support team called F* info solutions. After an hour I got a call that they haven't taken my laptop. Confirmation of the collection of laptop was via text. There were two texts that I received. One was confirm...

Jan 21, 2020 by Sitanshu Srivastava

My amount is not refunded to my account (Mi India) ^Open

Hello sir I am samanvitha...I ordered redmi note * pro on **th Jan ****... From mi.com With option to exchange with old phone...and I got a coupon of *** RS/- and redeemed coupon for my new phone...and paid total of ***** RS/- online by debit c...

Jan 21, 2020 by SAMANVITHA

Payment done but services not delivered and refund not credited (Xiaomi India) ^Open

I had tried to place an order for Redmi Note * phone on **th Nov **** through mi store app (order id - ****************) and the full payment was done using UPI and was successfully deposited into merchant's UPI linked bank account but still th...

Jan 17, 2020 by Zainil Sadik Bharwani

Fraud by shopkeeper (Lenovo laptop) ^Open

Second hand laptop sale....

Jan 15, 2020 by Abhi

Fraud by shopkeeper (Lenovo laptop) ^Open

Shopkeer sell a (second hand) laptop which registered on another person's name and did not give proper bill after purchasing....

Jan 12, 2020 by Abhi

Product not delivered (Redmi Note 8) ^Open

I have Paid money on *st Jan **** and product delivery date given *rd Jan but product not delivered again given *th Jan for Product delivery date still, Product not received again they saying product not getting & amount will be refunded same p...

Jan 09, 2020 by Arishta vinod Vathare

Wifi disconnection issue (Samsung Mobiles) ^Open

I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care within a week and they perfo...

Jan 07, 2020 by Syed Ahmed

MacBook Pro not working (Apple) ^Open

Apple MacBook Pro MR ***, bearing #C**X**UVJG*H purchased on **th August **** Complaints were lodged twice within Warranty Period *st Service - **-**-**** Right side Speaker low audio- replace the top case with speaker (under warranty) *nd ...

Jan 03, 2020 by Sabu Bhaskaran

Degraded quality of repaired phone screen (Refurbind Tech Private Limited) ^Open

Product/Service -Replacing the Touch screen/Panel of Redmi note *, Serial no -**c***f***** Invoice no.-SP*********** , service no- #CSP**A****** Complaint description. -Provided degraded quality screen and screen stops partial functioning a...

Dec 17, 2019 by Varun varshney

Complete mobile protection of my smartphone (Jeeves Complete Projection ) ^Open

I purchased complete mobile protection for my smartphone max pro m*. I reside a claim for liquid damage for my phone and for that I paid *** for the processing fees. They promised me for repairing in ** days but now it is ** days but nothing by...

Dec 17, 2019 by Karkar Viraj

Not picking up mobile for repairing since last 25 days (Jeeves Consumer Services Private Limited) ^Open

I registered a complain for mobile repairing on ** nov **** and still they didn't pick my mobile. I got the mail on ** nov in which they mentioned pick up schedule and air way bill no of blue dart. I contacted to blue dart representative on ** ...

Dec 10, 2019 by Shalu agrawal

Fraud done by the owner (laptop solutions gurgaon) ^Open

I submitted my iphone *S to this company but he misplaced my iphone *S now he is not answering my calls ...

Dec 07, 2019 by CHIRAG

Money paid but not delivered as per the promised time (Asus India) ^Open

I purchased a asus laptop in oct but there is a scheme of extending the warranty with rs *** and there is a jbl speaker for rs *** the warranty was extended but the last fullfilment of the jbl speaker was of **th nov but till now it is not de...

Dec 02, 2019 by Shah nawaz khan

Over charge and duplicate battery replaced by Motorola Service Center (Motorola (mobile Company) ) ^Open

I have got my Moto M battery replaced by Good Luck Communication, Office No-**, *rd Floor, Satkar Building **-**, Nehru Place New Delhi-******, delhi - Delhi, ***********,**********, **:**-**:** Mon-Sat. They have charged me rs **** and provid...

Nov 21, 2019 by Vikash Kumar

Substandard quality product (vivo) ^Open

So I bought this brand new seeming Vivo v**pro on ** Oct **** which the company is campaigning currently so much but the phone is fake yesterday the phone stopped functioning. The brand new phone lasted only for ** days. I checked the websites ...

Nov 20, 2019 by Aditya Dubey

Phone lagging issue (Honor ) ^Open

Phone purchased on **/Aug/****. From day *, it is having lagging issue. ...

Oct 25, 2019 by Shorya Tiwari

Parts unavailability Phone too slow/hanging (Nokia India(hmd Global)) ^Open

IMEI* - ***************/** I trusted Nokia again and brought one Nokia *.*Plus on **.**.**** from Jodhpur. After couple of weeks the phone felt to be lot slow and at times hanged as well(only calling and professional apps installed, no g...

Sep 09, 2019 by Mahender Choudhary

Non cooperative customer service by Samsung India (Samsung) ^Open

On **/**/**** I purchased one Samsung Galaxy A ** handset from a local mobile store. On **/**/**** I saw some disturbance on that particular handset. Accordingly, on **/**/**** first I went to that local mobile shop after examining the handset....

Sep 08, 2019 by Anupam Khamaru

Missing product and the box was empty (Mi.com) ^Open

...

Sep 07, 2019 by Komal singh

Escalation Of Repair Acceptance Form (Apple India) ^Closed

I am really dissatisfied with Apple service in India for iPhone. Today, I was called up for delivery of submitted device and they said everything working fine and perfect after restoration of OS. So have checked the device in front of them an...

Dec 04, 2019 by Jawahar Nagarajan

Defective phone received (OnePlus) ^Closed

I purchased an extended warranty while buying my phone but after * year i started facing a problem so i approached service centre and they refused me to provide any warranty and mentioned that the phone is out of warranty and we will be require...

Nov 29, 2019 by Lakshya Dembla

Service issue by Iball (I Ball) ^Closed

I purchased a tablet of i ball from amazon for study purpose. But it's touch is not working i handed it service centre but got no solution even after *.* months and even their costumer executives do not respond.it harmed my study too....

Nov 28, 2019 by Arpit Pareek

Warranty not honored by Samsung (Samsung m30 mobile) ^Closed

The mobile was purchased through Amazon online. The mobile received on **.**.**** and screen bleeding problem occurred around **.**.****. The phone was handed over to local service center on **.**.**** for repairing. After many followups on **....

Nov 27, 2019 by Tarang Thakkar

Replacement not done (Realme) ^Closed

I had purchased phone from flipkart real me c* after a week I had issues with phone voice n network issue of not getting connected so I requested real me call me service which they send delivery person from gadjetwood as they have promised of *...

Nov 24, 2019 by Joel Gomes

Iphone storage or home botton problem (Apple) ^Closed

Sir i buy the apple iphone *s **gb but they deliverd **gb or mobile home botton does not working proper or mobile battery is not a original and phone are heating or hanging ...

Nov 19, 2019 by Anshul vishwakarma

Delay in service and Additional charges (Samsung) ^Closed

It is really very shameful that I am struggling since **th Oct to get repair my Washing machine while get very poor response. I have given my washing machine on ** Oct for chemical wash & get back on **th Oct with approx **** Rs charge . ...

Nov 13, 2019 by MUKESH

Service centre issue (Mi xiomi mobile) ^Closed

Mi are the cheaters.they don't care for their valuable customers.worst backened team and service centre. They don't show concern in resolving customer issues n even their CEO does nothing. I have raised my complaint at customer Care on ** Rd Oc...

Nov 12, 2019 by Sonia

Ordered mobile is not working properly (Apple tree Mobile) ^Closed

My ordered mobile apple tree is not working properly and broken charger please return the order no is ******* as soon as possible and refund my ordered mobile amount Rs ****.** as soon as possible....

Nov 11, 2019 by Pawan kumar sharma Sharma

BATTERY PROBLEM REALME 5 (Realme 5 Crystal Blue 32 GB ) ^Closed

DEAR SIR MY NEW MOBILE PHONE REALME * HAVE A BATTERY PROBLEM FOUND SO PLEASE MY PROBLEM SOVL ...

Nov 11, 2019 by RUPESH S PHATAK

Automatic application download (LYF jio comm ltd) ^Closed

In Lyf wind * Mobile applications are downloading automatically. Unknown applications download automatically every time even after formatting. Help...

Nov 07, 2019 by Prashant kumar

Faulty product by Nokia (Nokia) ^Closed

Bought new Nokia *.* plus under impression of the very famous Nokia brand. It has lose charging jack. The service centre say its acceptable and cannot be replaced (The phone is in warrenty) The charging cable got damaged in * months that go...

Nov 06, 2019 by Tuariq Beg

Phone not delivered from service centre (Xiomi mi ) ^Closed

Date : ****-**-** Product model: poco f*--*GB+**GB- Location: Infotel services, Patel house , bank more, dhanbad, jharkhand, ****** Service still pending and not delivered the product . ...

Nov 05, 2019 by Submit kumar

Phone not repaired (Realme) ^Closed

I purchased my realme c* device a few months ago and lately the screen had become unresponsive. So I decided to give it in the service centre. But what they did was resetting the phone instead of repairing the phone's display or something....

Oct 01, 2019 by Realmeisshit

Samsung is not giving me my mobile (Samsung) ^Closed

My Samsung S* screen was not working. I give it to the service centre. They said they will repair it within * days but all the time they are saying just one more day, * more days. But now it's ***+Days* but they haven't repaired it. If I check...

Sep 05, 2019 by Dinesh Chandwani

Formatted my phone without prior concern (Xiomi India) ^Closed

I went to the service centre to get my speakers repaired. They formatted my phone and I am left with no data. I have lost all of my important data. The service centre employees didn't tell me anything about it. Just a mistake has put me in grea...

Sep 04, 2019 by Pragya

Samsung Galaxy A50 not working and locked (Samsung) ^Closed

I have bought Samsung galaxy A** through Ashapuara Sales & Service on June **** which is automatically locked and not working. Not displays any menu however rings came but not attended due to screen locked. Please resolve my issue....

Sep 04, 2019 by Bharat Desai

Mobile service issue (Samsung) ^Closed

I have purchased a mobile phone worth rupees *****. After using * month its display has gone brownish but the service centre executive refusing to repair it although my phone is in warranty period. They are saying mobile is damage because of fa...

Sep 03, 2019 by Balam pujari

Need to exchange this phone (Xiaomi India) ^Closed

Actually, I have purchased mi A* phone yesterday I got it and there is a problem with this phone. Sometimes automatically screen goes off and automatically phone restarted. So that I don't want to use this phone and as well many of the features...

Sep 02, 2019 by Ravi Singh

Regarding service centre (Redmi) ^Closed

Customer care fooled us. Charged **** Rs. changed the part without informing us. After repairing the phone becomes worst. It stopped working. The service centre denied giving any paper or receipt. The incident is of Patna, Bihar....

Sep 02, 2019 by Rupam Sharma