Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Lava mobile (Amazon) ^Open

मैने ** जनवरी **** को लावा का एक मोबाइल खरीदा था इसके लिए मैने ****.** रूपए भी अदा कर दिये थे।जिसका ऑर्ड...

Feb 18, 2023 by PANKAJ KUMAR GAUTAM

Asus faulty phones (Asus ROG 5) ^Open

I bought Asus Rog * pro on *-*-**** but after * months my mobile wifi and hotspot stopped working after the system update provided by Asus.So I returned my phone to service center and they replaced the motherboard after one month and they guara...

Feb 16, 2023 by Senil sekar

Faulty product scam (Xiaomi India) ^Open

Xiaomi India CHEATING/FRAUD SCAM : Xiaomi India not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards. I had Kidney Cance...

Feb 12, 2023 by Vijay Ajmera

Faulty product huge scam (Xiaomi India) ^Open

Xiaomi India CHEATING/FRAUD SCAM : ...

Feb 08, 2023 by Vijay Ajmera

Faulty handset replacement (Xiaomi India) ^Open

Feb 06, 2023 by Vijay Ajmera

Cheatingfraud scam (Xiaomi India) ^Open

Jan 30, 2023 by Vijay Ajmera

Cheating fraud (Xiaomi India) ^Open

Xiaomi not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards. I had Kidney Cancer and Living on Single Kidney and followin...

Jan 29, 2023 by Vijay Ajmera

Refund (Xiaomi India) ^Open

Xiaomi not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards.I had Kidney Cancer and Living on Single Kidney and following ...

Jan 26, 2023 by Vijay Ajmera

By mistakenly i copy documents to my drive (i am not able to remember employer but i have her mail id swetapandey1108@gmail.com ) ^Open

by mistakenly i copy my sheets and some of employer sheets to my google drive but i didnt use both sheets anywhere they told me to consult lawyer...

Jan 24, 2023 by Shashank vinayak Takey

Fake marketing (Fireboltt Bluetooth calling smartwatch ) ^Open

I bought fireboltt invincible worth of ...

Jan 23, 2023 by Sai siddhardha

Refund not credited (vizora private limited) ^Open

payment made but service not received & merchant is totally unavailable.please raise a dispute my payment shortly....

Jan 16, 2023 by Mahendra barra

OnePlus damaging phone displays with updates (OnePlus) ^Open

I bought a flagship OnePlus *Pro with my hard-earned money in June **** for *****. OnePlus destroyed my phone with a poorly tested update in December ****. When I reached out to OnePlus Service Centre to get the issue resolved, they refused to ...

Jan 15, 2023 by Ketan Shenoy P

Refund re faulty handset (Xiaomi India) ^Open

To, All the COMPETENT AUTHORITIES & PMO Office, Injustice Anywhere ...

Jan 15, 2023 by Vijay Ajmera

Deficiency of servce (ACT Broadband) ^Open

My internet connection has not been working since **th. I registered a complaint same day, and have not heard a voice from the company even once. Orobkem still remains.all members if the family are girded to use mobile data which we will end up...

Dec 17, 2022 by Sheila N Krishnan

Received Defective Boat Bluetooth Neckband from company s Site and incurred monetary loss amounting (Imagine Marketing Pvt Ltd Boat) ^Open

I remined BOAT regarding the complaint number ******* on N.C.H. - that they hadn't refunded the amount after several complaints. This actually means neglecting and harassment of consumer. I had gone for refund of the faulty product and incom...

Dec 05, 2022 by DEBAJIT GHOSAL

Device not repaired under warranty (Maple Digital Technology Int Pvt Ltd) ^Open

I had purchased an iPhone **, and had brought an APPLE CARE PLUS protection coverage plan which was to expire on the night of **th November ****. My device got damaged and for the same i had reached out to Apple on **th November asking for pic...

Dec 02, 2022 by sanyam bansal

Laptop issue (Dell India Pvt Limited) ^Open

This is the worst service I have come across with my laptop which is not even * months old. Iam in touch with Dell support from past * months, which could not help me to resolve it. They had made so many trouble shoot and once they had taken re...

Nov 02, 2022 by Shyam Sankar

Mobile ordered but they are not delivering it its been over a half month now (Jiomart) ^Open

I placed my order on ** July ****. The expected delivery date was ** Jul **. On the ** July they updated delivery date to the next day. They are continuing to fool me around with giving me next day delivery date. I placed prepaid order & they a...

Jul 30, 2022 by Nitin Pharande

Help for refund of asus rog phone 5 (Asus ROG 5) ^Open

I bought Asus Rog phone * about * months ago.In starting it had heating issues for which I called customer care roll free number. They tried to help me but it was not that good. After about * months the device turned off automatically while I w...

Jun 28, 2022 by Aman Kumar

Refund Not Delivered As Promised (Lenovo laptop) ^Open

Context: I purchased the Lenovo Laptop on **th May ****. Lenovo provided the corrupted machine and there was a heat issue. Premium Support Engineer tried to resolve it by changing OS, but that made it even worse. Along with the heat issue, the ...

Jun 18, 2022 by E Raj barath

Not working (Boat airdopes 381) ^Closed

not working and charginging i loss **** rupees poor quality boat and I am not satisfied so please change piece to piece...

Feb 25, 2023 by Venkat.annapareddy

Fake apple watch series 8 received (Flipkart) ^Closed

Sir, I ordered apple watch series * which was delivered to me. The delivery boy hurriedly opened the box and went away. Soon i called the delivery boy about the wrong product received.. he said to contact flipkart customer care. When i contact...

Jan 17, 2023 by Sonali

Flipkart froud (Flipkart.com) ^Closed

Mera Flipkart account se ek mobile phone OnePlus ** R order Kiya jiska price ***** rupay hai yah order ********** number ke account se kiya gya wo order ke package me item tha hi nhi mere bar bar return request forward karne pe reject kar di ja...

Jan 16, 2023 by Abhishek Singh

Croma nashik damaged ipad to multiple cracks (Croma A Tata Product ) ^Closed

I am mentally harassed by croma being heart patient they are torturing me through false mails I have raised the complaint regarding iPad * generation there was single hairline crack when I submitted *there was single hairline crack on iPad...

Nov 29, 2022 by Atique Quazi

Claim denied in warranty period (Samsung) ^Closed

samsung company k khilaf warranty me mobile hone ke baad bhi solution nahi kar ke . request denied kar di jane ke against complaint...

Nov 04, 2022 by gagan kumawat

Refund not credited (Realme India) ^Closed

Realme *i Mobile Order **/**/**** Realme .com Order No. ****************** Amonut paid And return */**/**** but Amount Not refund Credit ...

Oct 30, 2022 by ashish

Refund not credit (Flipkart) ^Closed

i bought hp laptop from flipkart i ordered on **nd september it got delivered to me on **rd september but the laptop screen is not working. I received this defective product from flipkart, so I tried to replace it on flipkart app but that techn...

Oct 17, 2022 by Vishal Sharma

Destroy my laptop (Shri Sai Computer & Mobile Repairing Shop) ^Closed

Sir i took my laptop to sri sai computers & mobiles shop for repair it had display problem and i paid them then they called me and they told me that laptop is working and one cable has to be replaced and icu has some problem . I said I will s...

Sep 24, 2022 by Mangesh Kamble

My laptop was thrown away refund money and laptop damage part (laptop repairing shop) ^Closed

sir main laptop repair ki shop Mai Mera laptop repair ko diya tha display ki problem thi laptop on condition tha aur maine unko paise bhi diye the **** screen ke but dusare din unka phona aaya aur ve bole ki tumhara laptop thik hai screen bhi c...

Sep 24, 2022 by Mangesh Kamble

Refund not credit (Snapmint Financial Services Pvt.ltd. ) ^Closed

Hi sir mene snapmint se moto g** fusion emi par buy kiya, snapmint ne Flipkart ke throw order Kiya but Flipkart order successfully hone ke baad cancel kardiya snapmint ko to refund Flipkart ne dediya but mene yo snapmint ko advance **** rs diye...

Sep 13, 2022 by Maninder Singh

Refund (Flipkart) ^Closed

meri problem nhi sunrhe hai Flipkart wale one month hogya h koi suwa* nhi h srif bolrhe h ki ** hours ** hours mera mind kaam nhi krrha h me mentali torcher horha h...

Sep 04, 2022 by Aslam Ali

Vivo v20 display ripleshment (Maxbhi.com) ^Closed

mene Vivo v** ki display maxbhi .com se maxbhi ke order display imase ko dekh kar order Kiya but display order imase se difrent hai to compani ne display ripleshment karne se inkar kar diya me chahta hi sir display Galt aae hai mujhe jo order k...

Sep 01, 2022 by Rajendra Singh Ahirwar

Phone damaged while given for servicing (Apple) ^Closed

I had submitted phone with Unicorn - JM road Pune - apple authorized center. For battery drain issue - There was no physical damage to the phone. Later I got call that I can pick my phone so I went there and I saw my phone back panel is broken....

Aug 31, 2022 by Vishal Vivek Aradhye

Phone dead after latest miui update (Poco india) ^Closed

I bought A mobile Poco X*pro from Flipkart on *thmay**** After latest Miui software update my phone has been dead, so I called service center they phone will replace by other phone and will give you other accessories of rate difference. When I ...

May 18, 2022 by Sachin Rayal

Refund not given (Dell) ^Closed

I have been facing blue screen issue on my laptop since * months now. I have talking to Dell customer care and @Dellcares on twitter. I have reinstalled the os system twice and performed every step possible they asked me to. They are repeatedly...

May 05, 2022 by Ananya Jindal

Failure of service (Dell) ^Closed

My case number *********. Filed with Dell in November end and till now no progress is done. Just wasting my time and resources without any proper line of resolvement. Following same steps over and over and thinking to get different outcome is b...

Apr 29, 2022 by Tanish Jamwal

Samsung s20f e5g mobile phone (Samsung) ^Closed

,?* (.M,* ********** *H.* .M*(@ .G*G *>% H*> ,M/**>* * **@ *H (d /G &G* *H.* (>. *G *@ C#> *K **> *Hd .M*(@ ,*A$ *@ .! .G *Hd *H.* .M*(@ G '?>*@ H*G ,>$ * **G *H (d .G*> .( $K * **> *H ? *-KM$> +K*. .G -*G .G*G *@ G...

Apr 22, 2022 by SATYENDRA SINGH

Samsung s20f e5g mobile phone is very heating and hang (Samsung) ^Closed

,?* (.M,* **********...

Apr 22, 2022 by SATYENDRA SINGH

Refund chahiye mera paise (Apka Deals ) ^Closed

mere sath cheat Kiya Gaya hai mujhe Fi ka phone pakda Diya Gaya hai switch off phone joki tuta hai halka sa lekin maine reno** Pro Max mangaya tha please sar meri madad kijiye Mera Paisa mujhe refund kara dijiye main bahut pareshan hun aap ke b...

Mar 20, 2022 by fargeen Asrafi

Asus rog 5 multiple motherboard failures (Asus India) ^Closed

I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped working. I searched google for...

Dec 22, 2021 by Harish S