Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Display related issue (OnePlus) ^Open

I brought Oneplus *TPro on **/**/****. From the beginning it’s display blinking, From **/**/**** it’s display became blank( not working) . Went to service centre on **/**/**** they said they will repair it within one day, they called on **...

Aug 20, 2020 by B Raghavender

Complaint against company (Mi Redmi 7 Pro) ^Open

I am upload all my document in his app. But reply by one assist document not upload. But I have record to upload. I have submitted invoice and EMI screen shot upload. But they ask many times. When I upload all document msg by one assist comes w...

Aug 13, 2020 by GAURAV MAHAJAN

BAD SERVICE FROM MI SERVICE CENTER (Xiaomi Mi India) ^Open

SINCE LAST * MONTH I AM FACING ISSUES OF LOW SOUND IN NON CALLING STATE IN MY PHONE (REDMI NOTE *S ). FOR WHICH I HAVE SUBMITTED MY PHONE FOR MULTIPLE TIMES. UNFORTUNATELY SINCE LAST * MONTH THE SAME THING IS GOING ON AS THE CONCERN DEPARTMENT ...

Aug 08, 2020 by Atuf Shaikh

Denied for the screen replacement (Xiaomi India) ^Open

My phone redmi note *s is under warranty and it is having screen issues, it is showing images of recently used apps i have visited customer service center and they told me there is issue with screen and they will replace it, but later they reje...

Aug 06, 2020 by Vasu garg

New Refrigerator not working (Samsung) ^Open

I have been running from pillar to post for the last ** days in order to get the refrigerator in working order. But I am appalled to note the complete apathy towards customer service. Once the purchase is complete, this is one of the worst serv...

Aug 05, 2020 by Navneet

Lenovo tablets not work (Lenovo) ^Open

my lenovo tablet not work .already repair but not work.always created problem from * feb ****.gave repair for lenovo service center .company delivered on ** jul ****.but again tablet is not work ,no start up ,not being charging .so kindly requ...

Aug 05, 2020 by kumar rakesh

Order not delivered (Projector Cart Mini Pocket Laptop One Mix Plus Yoga Laptops) ^Open

View order (#****) to projector-cart.myshopify.com ordered on **-*-**** it has received till today please refund my money...

Aug 05, 2020 by vijay v haldankar

No notification regarding my mini pocket laptop ordered on money paid at same time atpm When will (Onemix 1 s Yoga laptops) ^Open

No message regarding when my gadget will be send to me ? No ,order traking link provided to know status of order. ORDER ID **************...

Aug 01, 2020 by Dr Ajey Shinde

Bad service and impulsive behaviour (Hp ) ^Open

We went for some keys issue on my laptop keyboard... The person there at hp world told us that he will confirm from the company that it will give us free service or not because its * year gurarantee is now ** months old and he said that if keyb...

Jul 31, 2020 by Sanyam jain

Mini Pocket Laptop 256 GB OneMix Plus Yoga Laptops 7 inch Intel RAM PCIe SSD Windows 10 Touch S (PROJECTOR CART gmail com ) ^Open

Order Summary Order Id: ************** Amount: INR ****.** Paid on: ** Jul ****, **:** PM CashFree Reference Id: ********* I have placed order for Mini Pocket Laptop(*** GB ) OneMix *s Plus Yoga Laptops * inch Intel ****Y *G RAM PCIe SSD W...

Jul 30, 2020 by C V Krishnan

Motherboard and battery of Mac damaged due to duplicate charger (United Telecom) ^Open

I had purchased a Mac adaptor from United Telecom in Nepeansea Road on * June ****. * weeks ago my laptop stopped working and the technician informed me that the motherboard and battery were spoilt due to the fake adaptor. I informed the store ...

Jul 30, 2020 by Priti Pandya

fraud transaction done by some cheat person (Phone) ^Open

Somebody called me for selling me a bycyle at cheap rate and called me to pay rs **** on account of Omveer Singh Account No. ************ IFSC Code PYTM******* After paying he switched off the mobile, i tried to cancle the transaction on pa...

Jul 26, 2020 by PRASHANT RANA

2020 Macbook Pro (Apple) ^Open

Bought new Macbook pro and screen start coming out on ** day. No support and service center asking to pay another **,***/- after paying the cost of original product....

Jul 26, 2020 by Praval Sharma

Defective laptop (Lenovo) ^Open

I have purchased lenovo legion y*** gaming laptop bearing serial number:PF*RS*J* *n **-aug-****.since the **days of purchase.it started having issues like *.sudden battery discharge from **% to *%. It was my first laptop purchase.so i learned ...

Jul 23, 2020 by Rakesh Vallabineni

Successful Transaction but delaying refund (Dell Computers) ^Open

All these started on July * when I was trying to buy a laptop from dell So, by scanning Bharat QR code in google pay I did the payment the transaction was successful but dell was saying they didn't receive the money. So, after * days, I raised ...

Jul 22, 2020 by Sreejith Rajeev

Printer Received in Damaged Condition (HP eStore) ^Open

I purchased "Deskjet **** All-in-One printer at ****/- INR" from HP Store. Invoice Date: **rd July, **** and Purchase Order No: ***************, and I received Damaged Printer on **th July, ****. Scanner Part of Printer is wholly Broken and Not...

Jul 20, 2020 by POTINENI RATNA SEKHAR

MI Phone Got Bend on Its Own (Mi xiomi mobile) ^Open

Recently Purchased MI Note * Phone for my wife, just * days back i noticed phone is bend, i removed the outer plastic cover and seen the naked phone and i was shocked how can this happened. I visited nearby MI Service Center and they denied to ...

Jul 14, 2020 by Kailash Kumar Parihar

Complaint against your MI service center baddi distt solan himachal pradesh (Redmi Xiaomi) ^Open

i want to bring you kind notice the unsatisfactory and wrost service given by your baddi MI center. my redmi note * Pro has a receiver problem means very low incoming voice coming, i visited nearest MI service center Baddi and they repaired it...

Jul 10, 2020 by RAJIV

EXTRA RATE OF PHONE AND BILL OF LESS AMOUNT (Impression gallery saharanpur Uttar Pradesh India) ^Open

I have purchased a phone of amount **,*** from impression gallery in lockdown... He is selling his all material from home. During a deal Second hand iphone of rs.**** will.be given by me and cash amount of rs **** And when i ask for bill t...

Jul 10, 2020 by AKHIL KAUSHAL

Damage product (Apple) ^Open

Sir , I have purchased an iphone ** from your registered seller named I Crest (bareilly, Uttar Pardesh ,India ) on dated ** th of September of last year **** and then after few days i started facing issues of battery as it started decreasing ...

Jul 09, 2020 by Saksham Singh

My phone is facing severe network issue Not getting regular security updates I m suffering this from (Oppo ) ^Closed

Network issue...

Aug 23, 2020 by Sedhubaskaran

Samsung mobile under warranty but refusing to replace or repair (Media Mobile Agra) ^Closed

Samsung mobile purchased in June **** but there is problem in camera. On submitting to service center, they are demanding Rs.**** for repairing. ...

Aug 20, 2020 by Ahibaran Singh

Damaged Laptop (Dell Computers) ^Closed

No any reply or response from the Croma _ Vadodara ( Centre sqaure ) about Dell laptop which I purchased. Laptop hinges open with body defective after purchased of * days. Croma has not taking any resposibility about customers. ...

Aug 05, 2020 by MEGH JIGAR SONI

Phone not delivered after deducting money Its a fraud company Please remove from google (Stockcut) ^Closed

Phone not delivered after deducting money .Its a fraud company.Please remove it from google search....

Jul 29, 2020 by Peter

Phone not repaired (Samsung Galaxy) ^Closed

its been ** days phone is not working and in warranty period.. they promised me to solve issue within week .but they are not proceeding next....

Jul 28, 2020 by Veeranagouda Patil

Web Cam Problem Unresolved in Laptop inspite of Repetitive Followup (Dell) ^Closed

We are using a Dell Inspiron Laptop which is under onsite Service Warranty , the Web Cam of the Laptop is not working and we have raised several complaint requests at official Dell Customer Care . Problem is still unresolved I have wasted Hours...

Jul 22, 2020 by Mohit Tandon

Apple Macbook pro faulty screen (Apple) ^Closed

I have a Macbook Pro **** **inch with touch bar and it shows black line at the bottom of the screen. It is a manufacturing default and apple is asking me to pay ***** for a screen replacement. ...

Jul 16, 2020 by Vatsal Agrawal

Pls enable module (Asus) ^Closed

Asus zenfone max pro* Model ASUS_X**TD IMEI No *************** *************** Sir please enable the camera*Api module in my mobile.Thanking you....

Jul 08, 2020 by Nachimuthu Devendran

Package not delivered (Real Me ) ^Closed

The package is not delivered and has been returned to them..still refund is not credited...

Jul 07, 2020 by Teja Balla

Replacement issue (Hp Laptop) ^Closed

I ordered Hp laptop on * June **** and got delivery by * June **** but it was defective, it's microphone was not working. I complained about this the same day. After writing many mails, Reliance digital issued a replacement on ** June **** but ...

Jul 04, 2020 by Sujit Biswas

Under paid discount INSTEAD OF 25 GIVEN 15 (CALCIMAX TABLETS 15) ^Closed

I HAVE ORDERED CALCIMAX K* FULL BOX AS PROMISSED **% WHEN I GOT DELIVERY I SAW THEY HAVE GIVEN **%. I CALLED ************ AND TALKED TO KAVITA AT *.** PM. SHE ASK ME TO HOLD AS SHE IS CONECTING ME TO SENIOR I HOLD THE PHONE FOR ** MINUTES THEN...

Jul 04, 2020 by MADHU. CHANGRANI

Damaged product delivered (OnePlus 7 t pro) ^Closed

I have ordered one Magnetic Case for my OnePlus *T Pro mobile by looking at the advertisement on Instagram on **th June with COD option. The product got delivered on **th June and when I opened the packaging the case was damaged from backside a...

Jul 02, 2020 by Kapil Sharma

Package not delivered (Realme) ^Closed

Amount didn't refunded...

Jul 02, 2020 by B Ganesh Naidu

Replacement not delivered no help from customer care (Mi) ^Closed

Received the product on *th june, submitted it to mi service center for replacement on *th june, after filling * complains against the service center that were denying replacement. its not been almost a month and no one i ready to tell me about...

Jul 01, 2020 by Sahaj Mathur

Money Refund Issue (Lenovo ideapad) ^Closed

We bought a lenovo ideapad **W***D*IN laptop from reliance digital on **th of june . It's having a **wh battery . As per reliance the battery backup should last upto * hours but it drains within * hr * mins . We demanded for replacement but ou...

Jul 01, 2020 by Jyotirupa Panda

Regarding customer care service (coolpad cool 3 plus) ^Closed

For the last few days, my coolpad cool * plus mobile has been having a touching problem. Mobile phone is in warranty period. I called the customer care centre repeatedly but no one picked up the phone. Even I put a complaint on coolpad's websit...

Jul 01, 2020 by Mahavir Jain

Phone got Bricked (Mi) ^Closed

My Redmi Note * pro was stucked on the Mi Logo. I visited the service centre & they told me to change the Motherboard which will cost around *k. When I asked about the reason for the problem. The Manager told me "ye toh hojata hai, bhar see kra...

Jun 30, 2020 by Namit Kumar

Package not delivered (Onepluscases.in) ^Closed

I had ordered a back cover for my OnePlus * on **/**/**** ( order no. *****). The product was to be delivered within *-* business days but I haven't received the package. Moreover, the website www.onepluscases.in hasn't been functioning from **...

Jun 30, 2020 by Binyamin Bangalath

Online fraud by yatayat home co in (Stay at home co in) ^Closed

I ordered a airtel *g hotspot device from www.stayathome.co.in on **th June-**. I got a message ,your order is confirmed, the display h detail will be shared in ** hours.but till date no response. How this cheat company can be on top of adds...

Jun 30, 2020 by Lalitmohan

Service Centre are not interested to do work very very bad service mi mobile (Mi mobile) ^Closed

Mera mi A* mobile ka screen tut gaya h Mai service Centre gaya to vo online token no. Lagane ki baat karte jab ki Mai aur vo bhai Kai baarr online appointment ki kosis karta hu magar hamesha full batata h aur vo Bina appointment ke mobil...

Jun 28, 2020 by Sarfaraz khan