Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Package not delivered (Acer) ^Open

I order a laptop on ** of may **** but i have neither received my package nor any call from acer till today * june . Costomer service is also very bad and no one has any responsiblility. ...

Jun 03, 2020 by Abhishek kumar

Refund not initiated (Xiaomi) ^Open

I mistakenly filled wrong phone number in shipping address but when i called to customer care they said it will make no issue if the address is correct. When i was receiving order they ask for otp which was sent on that wrong number and as i ha...

Jun 03, 2020 by Abhishek

Samsung phone not working properly (Samsung) ^Open

I purchase a phone of rs ***** and the phone got fault with in one month care centre has solve the problem but the same problem occur again i am from diffrent distt and cant go agai and again if phone get the same problem between warrany what ...

May 25, 2020 by Sajan sharma

Order not Delivered and no action after payment (Lenovo India Pvt Ltd) ^Open

On *th May **** I have placed an order vide id no ********** with Pre-sales Online Team Associate Mr.Nutan, For Payment he was behind me and literally tortured but post-payment he has not received my call at the toll-free number. From toll-fre...

May 23, 2020 by Samir Kumar Patnaik

Faulty ASUS laptop bought 6 months ago Rude behaviour from staff (Asus) ^Open

I had bought an ASUS laptop * months ago. However it would not work properly. Delayed start up to * mins...until it stopped. Gave for repair... they charged me *** Rs in just * months... The problem still persists. The staff at Mt G are horribl...

May 14, 2020 by Dr Sandeep Mohanan

Nokia Phone issues (Nokia) ^Open

Nokia Phone prevailing issue. No proper resolution. Never faced such a issue with any smartphone in my life...

May 08, 2020 by Wesley Matthew

Package Not Delivered (Xioami India) ^Open

I Ordered For Redmi Note-* Mobile As On **.**.**** (Order ID: ****************), But Even After Almost * Months We Have Not Received Its Delivery, While Our City (Katni, Madhya Pradesh - ******) Is In "Green Zone". Now We Can't Wait Any Lon...

May 07, 2020 by Nandlal Jaiswani

Delivery not available (Xiaomi India) ^Open

Delivery of not even a single product is available on my area Pincode's i.e.******,******,****** & ****** since d last one year due to which i lost many important deals on mi.com...

Apr 21, 2020 by Sajid Mehraj khan

Dell is selling faulty laptops (Dell) ^Open

I have purchase a new laptop from DELL exclusive store based in Indirapuram, Ghaziabad on ** Jan ****. and laptop is not working fine since day *. and not working at all since last ** days.. and dell is not supporting me and not ready to change...

Apr 06, 2020 by Sushant Gupta

Laptop Dead after 45 Months of Use No Redressal of Complaint (Acer India Private Limited) ^Open

I purchased the Acer Swift * laptop in October ****. In January **** the laptop's screen started to turn white when moving the lid. I filed the complaint, an engineer named Gaurav Chaudhary came at my home and opened the laptop. It was the firs...

Mar 22, 2020 by Harshit agarwal

Not able to make calls on iPhone after software update (Apple) ^Open

My iPhone * , which was earlier working fine went into a frozen mode with apple logo on a white screen. I updated the iPhone to the latest iOS **.*.* with Mac. after the update my phone has stopped making calls nor allowing me to attend the cal...

Mar 13, 2020 by S RAJ

Mobile service (Mi mobile) ^Open

Redmi * mobile power not getting on ** Jan same is reported at vasundhra service center ghaziabad branch.they changed battery and subboard assy and given back on same day.after two days again same problem persist this time they just cleaned pow...

Mar 03, 2020 by Prem Chand Gupta

Dell India Private Limited Unable to resolve manufacturing defect (Dell India Private Limited) ^Open

Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the sa...

Feb 22, 2020 by Deepak Goyal

Package not delivered (Oppo ) ^Open

Order not confirmed...

Feb 11, 2020 by Suresh vellaisamy

Vivo 11 pro phone ordered and received buiscuit packet (vivo 11 pro) ^Open

Vivo ** pro order but received buiscuit packet when i compaliant they refused to refund what to do...

Feb 10, 2020 by Manish goyal

Fastag not delivered (PayTM) ^Open

I have ordered my Fastag from paytm on *th January **** because I move to Haryana on **th January **** but they didn't deliver it on time and rescheduled my delivery dates again and again . Still I haven't receive my Fastag AND LOOSE SOO MUCH ...

Jan 30, 2020 by TUSKEEN nAQVI

Bought a defective iPhone (Apple) ^Open

Bought an iPhone ** Pro *** GB on Jan *, ****. From the first day, the iPhone was having some touch issues. I contacted apple support right away through online chat. They suggested me to reboot the iOS as well as to reset my device. Nothing ...

Jan 30, 2020 by Navroop Singh Bajwa

Warranty not provided (Redmi) ^Open

Sir, with reference to above, I would like to inform that i have purchased a mobile REDMI NOTE *PRO NEBULA RED ** GB with * year brand warranty and * months for accessories on dated **-**-**** from flip kart and sold by SHREYASH RETAIL PVT ...

Jan 28, 2020 by RAHUL SRIVASTAVA

Unauthorized international SMS (Apple) ^Open

My iPhone is sending an automated international SMS....

Jan 28, 2020 by Celestine Preetham Lawrence

Bundle of excuses and no service (Lenovo) ^Open

When it comes to shits of thing in world as per me than its #lenovo systems. And more shit is their after sales service team and company coordinators excuses. Excellence is only in excuses. #lenovo team it's for you. After a long wait of * mont...

Jan 28, 2020 by ASHESH SHAH

Reporting fraud of achintya enterprises kolkata (Achintya enterprises) ^Closed

Good evening sir I bought mobiles phones from achintya enterprises Kolkata they have done fraud with me I have done rtgs of ****** rs in his firm account but he is not delivering my product please help me sir I will be very thankful to u as I a...

May 08, 2020 by MOHD Adnan

Unable to delete videos or photos to free space It s forcing to upgrade storage space by paying (Iphone ) ^Closed

I’m unable to transfer the content to a laptop or delete photos / videos to free space in my phone . I’m unable to access anything as it’s prompting storage space full . It’s only giving an option to upgrade the space by paying ...

Apr 19, 2020 by Adithya Gopal

I purchase uc from your website and i didnt recieved my uc please give my uc (Midasbuy Pubg Mobile) ^Closed

Hello sir Today i purchase uc from your website from goldrazer *** and i didnt recieved my uc ...

Apr 19, 2020 by Sourav srivastav

MacBook Pro staingate anti reflection damage (Apple) ^Closed

I have purchase a MacBook Pro **** model in **** January and in January **** just started to observe stains on the laptop screen tried to remove them but after research found out that it is a design flaw and anti reflection screen has a flaw w...

Apr 12, 2020 by Srinithin

Break My Communication By Giving an useless Software update (Realme) ^Closed

Sir, I Purchased a phone from realme On EMI on **.**.**** .Now Due to covid ** & as per govt orders we are staying in home.In this situation Realme Released a new software update and I got the update on **.**.**** on my Realme X* worth ...

Apr 10, 2020 by Aditya Jana

Unauthorised Subscription Renewal (Apple) ^Closed

I downloaded an app called iTranslator through App Store and logged in with my Apple ID. This was last year when I was on a trip abroad and I deleted the app in * days as I didn't find it useful. However today I was charged Rs**** on my card ad...

Apr 01, 2020 by Nandini Batra

Midasbuy UC buy issue (Midasbuy Pubg Mobile) ^Closed

I bought UC for *** using Razor pin the Item costs ₹*** giving a total UC of *** but i recieved only *** UC they did not give me *** UC i am cheated now i have all the proof please help ...

Mar 11, 2020 by Yogesh

No repairing in warranty period (Mi mobile) ^Closed

Pehle free of cost bola theek Karne ko baad Mai bil haath Mai de Diya or service charge b laga Diya warranty period mai...

Feb 26, 2020 by Goldy

Order no vivo mobile mother board not riceved me order dt (Turantorder.com) ^Closed

Sir I purchase one vivo Y** mobile mother board online (turantorder.com/spare parts provider) order no-***** and order dt-**/**/**** amount paid total= indian rupess ****...

Feb 03, 2020 by RAMESH CHANDRA

Worst build quality (Asus India) ^Closed

Worst phone build quality. Looking after big false promises by the company of super build quality for flip camera n phone.. decided to buy. But within *months one drop n flip camera is gone. Such worst quality of attachments uses to connect cam...

Jan 09, 2020 by Jigar G

Mobile phone service not done (Mi) ^Closed

I have given mobile phone service on *nd january **** and my phone was to returned on the same date as promised. Time went further and got delayed, they kept saying still shipment not arrived come back tomorrow and so on. So it is *th of Janua...

Jan 08, 2020 by Ram Prasad

Wifi disconnection issue (Samsung Mobiles) ^Closed

I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care within a week and they perfo...

Jan 07, 2020 by Syed Ahmed

Escalation Of Repair Acceptance Form (Apple India) ^Closed

I am really dissatisfied with Apple service in India for iPhone. Today, I was called up for delivery of submitted device and they said everything working fine and perfect after restoration of OS. So have checked the device in front of them an...

Dec 04, 2019 by Jawahar Nagarajan

Defective phone received (OnePlus) ^Closed

I purchased an extended warranty while buying my phone but after * year i started facing a problem so i approached service centre and they refused me to provide any warranty and mentioned that the phone is out of warranty and we will be require...

Nov 29, 2019 by Lakshya Dembla

Service issue by Iball (I Ball) ^Closed

I purchased a tablet of i ball from amazon for study purpose. But it's touch is not working i handed it service centre but got no solution even after *.* months and even their costumer executives do not respond.it harmed my study too....

Nov 28, 2019 by Arpit Pareek

Warranty not honored by Samsung (Samsung m30 mobile) ^Closed

The mobile was purchased through Amazon online. The mobile received on **.**.**** and screen bleeding problem occurred around **.**.****. The phone was handed over to local service center on **.**.**** for repairing. After many followups on **....

Nov 27, 2019 by Tarang Thakkar

Replacement not done (Realme) ^Closed

I had purchased phone from flipkart real me c* after a week I had issues with phone voice n network issue of not getting connected so I requested real me call me service which they send delivery person from gadjetwood as they have promised of *...

Nov 24, 2019 by Joel Gomes

Iphone storage or home botton problem (Apple) ^Closed

Sir i buy the apple iphone *s **gb but they deliverd **gb or mobile home botton does not working proper or mobile battery is not a original and phone are heating or hanging ...

Nov 19, 2019 by Anshul vishwakarma

Delay in service and Additional charges (Samsung) ^Closed

It is really very shameful that I am struggling since **th Oct to get repair my Washing machine while get very poor response. I have given my washing machine on ** Oct for chemical wash & get back on **th Oct with approx **** Rs charge . ...

Nov 13, 2019 by MUKESH

Service centre issue (Mi xiomi mobile) ^Closed

Mi are the cheaters.they don't care for their valuable customers.worst backened team and service centre. They don't show concern in resolving customer issues n even their CEO does nothing. I have raised my complaint at customer Care on ** Rd Oc...

Nov 12, 2019 by Sonia