Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Not picking up mobile for repairing since last 25 days (Jeeves Consumer Services Private Limited) ^Open

I registered a complain for mobile repairing on ** nov **** and still they didn't pick my mobile. I got the mail on ** nov in which they mentioned pick up schedule and air way bill no of blue dart. I contacted to blue dart representative on ** ...

Dec 10, 2019 by Shalu agrawal

Fraud done by the owner (laptop solutions gurgaon) ^Open

I submitted my iphone *S to this company but he misplaced my iphone *S now he is not answering my calls ...

Dec 07, 2019 by CHIRAG

Money paid but not delivered as per the promised time (Asus India) ^Open

I purchased a asus laptop in oct but there is a scheme of extending the warranty with rs *** and there is a jbl speaker for rs *** the warranty was extended but the last fullfilment of the jbl speaker was of **th nov but till now it is not de...

Dec 02, 2019 by Shah nawaz khan

Over charge and duplicate battery replaced by Motorola Service Center (Motorola (mobile Company) ) ^Open

I have got my Moto M battery replaced by Good Luck Communication, Office No-**, *rd Floor, Satkar Building **-**, Nehru Place New Delhi-******, delhi - Delhi, ***********,**********, **:**-**:** Mon-Sat. They have charged me rs **** and provid...

Nov 21, 2019 by Vikash Kumar

Substandard quality product (vivo) ^Open

So I bought this brand new seeming Vivo v**pro on ** Oct **** which the company is campaigning currently so much but the phone is fake yesterday the phone stopped functioning. The brand new phone lasted only for ** days. I checked the websites ...

Nov 20, 2019 by Aditya Dubey

Phone lagging issue (Honor ) ^Open

Phone purchased on **/Aug/****. From day *, it is having lagging issue. ...

Oct 25, 2019 by Shorya Tiwari

Parts unavailability Phone too slow/hanging (Nokia India(hmd Global)) ^Open

IMEI* - ***************/** I trusted Nokia again and brought one Nokia *.*Plus on **.**.**** from Jodhpur. After couple of weeks the phone felt to be lot slow and at times hanged as well(only calling and professional apps installed, no g...

Sep 09, 2019 by Mahender Choudhary

Non cooperative customer service by Samsung India (Samsung) ^Open

On **/**/**** I purchased one Samsung Galaxy A ** handset from a local mobile store. On **/**/**** I saw some disturbance on that particular handset. Accordingly, on **/**/**** first I went to that local mobile shop after examining the handset....

Sep 08, 2019 by Anupam Khamaru

Missing product and the box was empty (Mi.com) ^Open

...

Sep 07, 2019 by Komal singh

Failure of samsung India to redress my grievance/complaint (Samsung) ^Open

To: Head Sub: Failure of SAMSUNG INDIA to redress my grievance/complaint Ref: Model No.WW **M***KMA, Product Sl. No.**UD*PBJ******R Date of Purchase **-**-****, C/M No.*** Sir/Madam, In inviting a reference to above, ...

Sep 04, 2019 by Manijyoti Baruah

Damage product received (Dell) ^Open

I bought Dell laptop through Dell vendor compuindia (GNG electronics Pvt Ltd Chennai GST **AADCG****E*Z*). I complain *-* time but every time horrible and pathetic response. Due to my continues complain last week his engineer visit my house an...

Sep 03, 2019 by JAYPRAKASH

Met with the accident (Rapido) ^Open

I want the claim for my smartphone and laptop that is broken by their driver in the accident as they are not giving me the claim for the smartphone and I want the claim for the same. Please help me....

Sep 03, 2019 by Ujjwal aggarwal

Refund my amount (realme x) ^Open

Maine realme X * aug ko order kiya tha. Meri customer chat pr baat hui. Unhone kaha tha * Aug ki delivery ho jayegi but hui nhi. Site pr ye likha aa gya ki * Sep ko khulegi site nhi to ** working days mai payment aa jayega but payment nhi aaya....

Sep 01, 2019 by Prateek arora

MI Redmi Note 5 Pro not working in warranty period (Mi) ^Open

I purchased a new MI phone (IMEI- ***************, ***************) on **/**/**** but since I had another phone I did not start using it immediately. I started using it for * month. The phone worked well for a few days but then it automatically...

Aug 31, 2019 by Neeraj Kumar Sharma

Regarding service of mobile (Nokia Care) ^Open

In Nokia care I have submitted my mobile on **.**.****. They assured me that the mobile will be in operating condition by **.**.****. That, even on **.**.**** failed to deliver mobile and ask for another ** days due to which I could not do my ...

Aug 31, 2019 by Prabhat kumar

Mobile damaged by service centre people (Honor ) ^Open

i am using honor ** lite mobile, my mobile display was suddenly not working, there is no external damage, i given my mobile to honor authorized service center on **-**-**** anantapur that is kamal communications, municipal complex, near tower c...

Aug 31, 2019 by Gujjala vijaya kumar

Lenovo K8 note motherboard failure (Lenovo Mobile Com Ltd) ^Open

I bought this lenovo K* on launch on ** Oct ****, ***** on Amazon, last month my phone started getting off and on itself, i took it to service centre and they inspected and reported that mother board is gone and i have to pay ***** to get it do...

Aug 31, 2019 by S K Sahiruddin

Made my mobile dead (Techyuga) ^Open

I gave my mobile phone for repairing, in my mobile only had network issue. Once I submitted they told me within one week we will let you know the update is it possible or not but after one week I did not received any updates from them. I emaile...

Aug 30, 2019 by Gopal Biswas

Packet not delivered (Redmi Xiaomi) ^Open

I have ordered a refurbished Redmi *s pro mobile. The company promised to me to deliver it till ** Aug via email and text but the packet is not delivered to me. Please help....

Aug 30, 2019 by Somesh Bajpai

Refund mobile purchase amount (Samsung) ^Open

I purchased a new Samsung j* mobile on *-*-** but unfortunately, the device got bent automatically after I kept in the pocket and riding on the bike. I call customer care number they told me that you have to visit the service centre and they wi...

Aug 29, 2019 by Mohd Ghouse Pasha

Mobile service issue (Samsung) ^Closed

I have purchased a mobile phone worth rupees *****. After using * month its display has gone brownish but the service centre executive refusing to repair it although my phone is in warranty period. They are saying mobile is damage because of fa...

Sep 03, 2019 by Balam pujari

Need to exchange this phone (Xiaomi India) ^Closed

Actually, I have purchased mi A* phone yesterday I got it and there is a problem with this phone. Sometimes automatically screen goes off and automatically phone restarted. So that I don't want to use this phone and as well many of the features...

Sep 02, 2019 by Ravi Singh

Regarding service centre (Redmi) ^Closed

Customer care fooled us. Charged **** Rs. changed the part without informing us. After repairing the phone becomes worst. It stopped working. The service centre denied giving any paper or receipt. The incident is of Patna, Bihar....

Sep 02, 2019 by Rupam Sharma

Mobile service problem (Asus Smartphone India) ^Closed

SN : J*AAGF**K***HGE This is to inform you that I have purchased Asus Zenfone *z last year and it is still under warranty, I faced two problems till now, *: Main camera taking blurry images all the time so it's totally useless for me. *: Net...

Aug 30, 2019 by Amit Bangali

No service centre of mobile at Nagpur (coolpad) ^Closed

Within **days of purchase, problem during starting mobile. Only logo is displayed. Within warranty. Coolpad told to visit service center at Nagpur, but they haven't signed the contract with service center at Nagpur mobile under warranty...

Aug 27, 2019 by Sunil Nangrani

Apps getting auto closed (realme x) ^Closed

My realme x phone is just ** days old and now its giving a lot of problems. The app are getting auto closed. I am unable to use any features of the app. I have to make call through Google. The call app, message app, mobikwik app, bajaj app, and...

Aug 26, 2019 by Shaikh Faiz

Product not delivered (Redmi Note 7s) ^Closed

I have purchased Mobile Red Mi Note *S (Ruby Red,** GB) (* GB RAM) as per offer on website on **th Aug ****. As per order process I paid the ***% payment as required. After payment I have received order confirmation SMS. But I have not received...

Aug 26, 2019 by Shaikh Ayas

Defective mobile delivered (Xiaomi Mobiles) ^Closed

My uncle bought Redmi Note * Pro (Black, **GB) via Flipkart on **/**/**** for me. But unfortunately on **/**/**** phone stopped working and depicting black screen. To resolve that issue we went to nearest Mi Customer Care Center and they told ...

Aug 26, 2019 by Amit Chaudhary

I have order a Speria Notch mobile phone but not received any phone (Phoneskart.in) ^Closed

I have order a Speria Notch *.* mobile phone and done the payment Rs: *,***.** on **/**/**** but , I will not received any packet by phone kary.in Is this company is froud.....

Aug 26, 2019 by Anil kumar kushwaha

Order not deliver (Mi Mobile) ^Closed

I have booked the order #**** on ** August and today is ** August still I have not received the Order....

Aug 25, 2019 by Pritesh deshmukh

IPhone X got a green line on screen without any damage and apple not considering it (Apple) ^Closed

I have purchased iPhone X in June **** and phone was working properly. Without any damage I caused to the phone there was a green line popped up over night over the screen. I approached apple care and without testing the phone just looking at t...

Aug 24, 2019 by Vasundhara reddy

Delay in service and negligence (Jeeves Consumer Services Private Limited) ^Closed

I bought a zenphone *z from flipkart a year ago along with jeeves mobile protect. On *th july my phone suffered a liquid damage and i filed my claimed with jeeves. My phone was picked on *th July and received on their service center on **th Jul...

Aug 24, 2019 by Gaurav Mehra

Wrong product received (Iphone 6s) ^Closed

I ordered iPhone but they have sent me the watch. So I need to return my product and I need my money back....

Jul 20, 2019 by Nandkishor Dashrath Patil

Faulty phone delivered no customer support (mi note 7s) ^Closed

I have received a faulty mobile Redmi Note *S which is hanging badly. The camera also gets stuck. I need an immediate refund on this but they try to push for replacement or service centre. This is not I have spent ***** for. They said they will...

Jul 18, 2019 by Rahul Uppal

Package not delivered (redmi note 7 pro) ^Closed

Maine Jaipur ke person jiska name Ratan Singh Dhankar cisf Jaipur me post hai apne facebook account me mobile selling ka ad daala tha. Jisko mai order kiya WhatsApp ke jariye. Jiska price declare hua ****/-. Indian army online parcel post offic...

Jul 10, 2019 by Sk Dhruw

Refund of the product (Xiaomi Mobiles) ^Closed

I have placed an order of an MI phone on the *th of June ****. I used their exchange coupon for this purchase. The delivery guy has refused to give me the phone citing that the old phone does not qualify for an exchange. So I have decided to re...

Jun 19, 2019 by S Harish

Refund not credited (Real Me 3 Pro) ^Closed

I ordered a Realme * pro mobile (*GB****GB) Variant on **.**.**** through the debit card. I paid Rs.**,***/- to realme.com. On **.**.****, I cancelled the order and they told me that I would get the refund within *-* business days. I keep on co...

Jun 13, 2019 by Mohammed Anoob A I

Denial for repair of mobile under warranty (OnePlus) ^Closed

My phone was accidentally dropped in a bucket of water by my child. The phone was immediately removed from the bucket and switched off. After that when I visited One plus service centre for the repair of mobile, they are denying the repair by q...

Jun 04, 2019 by Padam Bhushan

Not working and locked (Samsung Galaxy A50) ^Closed

I have bought Samsung galaxy A** through Amazon on ** May **** which is automatically locked and not working. Not displays any menu however ring came but not attended due to screen locked. Please resolve my issue....

Jun 03, 2019 by Ranveer singh

Defective laptop received (Hp Laptop) ^Closed

Reburfix se laptop ***** ka liya jab aaya to pta chala cd rom working me nahi hai, charger duplicate or broken hai, keypad loose hai or auto shut down problem hai. Vapis bhejne per inherited refund ko kha to bole ki upgrade de dety hai differen...

Jun 03, 2019 by Prashant