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Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues
Bad customer support
Sound/speaker issue
Old laptop sold as new
No replacement

Complaints

  • Resolved Complaints
  • Open Complaints
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Defective laptop (Lenovo) Open

I have purchased lenovo legion y*** gaming laptop bearing serial number:PF*RS*J* *n **-aug-****.since the **days of purchase.it started having issues like *.sudden battery discharge from **% to *%. It was my first laptop purchase.so i learned ...

Jul 23, 2020 by Rakesh Vallabineni

Successful Transaction but delaying refund (Dell Computers) Open

All these started on July * when I was trying to buy a laptop from dell So, by scanning Bharat QR code in google pay I did the payment the transaction was successful but dell was saying they didn't receive the money. So, after * days, I raised ...

Jul 22, 2020 by Sreejith Rajeev

Printer Received in Damaged Condition (HP eStore) Open

I purchased "Deskjet **** All-in-One printer at ****/- INR" from HP Store. Invoice Date: **rd July, **** and Purchase Order No: ***************, and I received Damaged Printer on **th July, ****. Scanner Part of Printer is wholly Broken and Not...

Jul 20, 2020 by POTINENI RATNA SEKHAR

MI Phone Got Bend on Its Own (Mi xiomi mobile) Open

Recently Purchased MI Note * Phone for my wife, just * days back i noticed phone is bend, i removed the outer plastic cover and seen the naked phone and i was shocked how can this happened. I visited nearby MI Service Center and they denied to ...

Jul 14, 2020 by Kailash Kumar Parihar

Complaint against your MI service center baddi distt solan himachal pradesh (Redmi Xiaomi) Open

i want to bring you kind notice the unsatisfactory and wrost service given by your baddi MI center. my redmi note * Pro has a receiver problem means very low incoming voice coming, i visited nearest MI service center Baddi and they repaired it...

Jul 10, 2020 by RAJIV

EXTRA RATE OF PHONE AND BILL OF LESS AMOUNT (Impression gallery saharanpur Uttar Pradesh India) Open

I have purchased a phone of amount **,*** from impression gallery in lockdown... He is selling his all material from home. During a deal Second hand iphone of rs.**** will.be given by me and cash amount of rs **** And when i ask for bill t...

Jul 10, 2020 by AKHIL KAUSHAL

Damage product (Apple) Open

Sir , I have purchased an iphone ** from your registered seller named I Crest (bareilly, Uttar Pardesh ,India ) on dated ** th of September of last year **** and then after few days i started facing issues of battery as it started decreasing ...

Jul 09, 2020 by Saksham Singh

Realme Delivery Fraud (Realme) Open

On * Jan, I placed an order for realme store c* from your website realms.com, the order got delivered on ** Jan on an another address and was received by another person. The order was prepaid, and the delivery service sent it to wrong perso...

Jul 08, 2020 by The Parteek Bajaj

Noise from fan (Asus Laptop) Open

I purchased Asus gaming laptop on **rd may. It's been one month and few day. From last *-* days there is a noise coming from the fan. I am not sure about the reason it's coming. But it's loud so I can hear whenever I work on the laptop. Model...

Jul 08, 2020 by Neha Pandey

Defective laptop (Lenovo) Open

I tried to return it in the first week of purchase itself signting the same reason and Flipkart rejected my request, asking me to take this up with Lenovo. Now today, I got really fed up again (probably for the **th or **th time) and reached ou...

Jul 07, 2020 by Rissan Normen

Apps are not working (Mi) Open

Hi, I bought mi ** smart uhd *x TV from Flipkart * month back. No app is working on my tv from last *days like amazon prime, hotstar, you tube. My Internet is working fine still no app is working. Pls send someone and check what is the issue. ...

Jul 07, 2020 by Sunny Singal

Complained defect was not repired (Samsung) Open

We registered a complain on my samsung galaxy a** with mic not working, but they said, if the brocken display was changed then mic may work, they give working mic with new disply, cost of ****/-. But after one working day registered complaint ...

Jul 06, 2020 by Abhijith pramod

Laptop not functional with in 15 days (Dell Computers) Open

Purchased a new laptop on mid of may, used it for work from home for **-** days, and after that the laptop is not getting charged, Trying to lodge a complain via what's app, mail, phone call, twitter after *-** days they informed me some parts ...

Jul 04, 2020 by Manas Nayak

Need refund for Microsoft 365 automatic charge (Microsoft) Open

I was charged for a Microsoft *** subscription before I could cancel it. I am unable to find any option to help me get a refund for it. Please please help me as in the current pandemic situation, I really cannot afford to pay such high subscrip...

Jul 04, 2020 by Nayonika Sengupta

Money not refund (Asus Zenfone Max pro ) Open

I already complaint and no response... Please take my complaint and refund my money...help me please...

Jun 21, 2020 by Mohamed Mohideen

Guarantee not consider (Computer kata) Open

A person repairs and sells computer kanta in sirsia giridih. But you do not give and surety bill. Despite giving a six month oral guarantee, he is asking for money again despite having a bad bite in **days. So take appropriate action. No of ...

Jun 16, 2020 by Chandan kumar saw

My order is not delivered to me (Pubg mobile) Open

Money was deducted but i didn't received uc...

Jun 16, 2020 by Sejal Patil

Mental torture and harassment by apple support and service center (Apple) Open

I purchased Apple Macbook Pro model no. A**** on **th of August **** from apple authorised store at connaught place New Delhi. It's been less the * months that I started noticing weird glitches on the screen. I was very much afraid so I took i...

Jun 15, 2020 by Aaditya Kumar

Lenovo Laptop Battery Bloated Broke the cabinet from inside (Lenovo laptop) Open

Lenovo inbuilt Laptop battery bloated, The bloating was so powerful that it broke the cabinet from inside. My Laptop is still in warranty but Lenovo is denying any fix or replace....

Jun 12, 2020 by Anand Kumar

Laptop not working (Acer) Open

Sir I bought a acer laptop and now its in the warranty period and its not working at all. It costed me ₹***** nearly and they aren't able to fix it even in the warranty period. I habe asked them to replace it multiple times but neither they a...

Jun 12, 2020 by Ujjwal Garg

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Service Centre are not interested to do work very very bad service mi mobile (Mi mobile) Closed

Mera mi A* mobile ka screen tut gaya h Mai service Centre gaya to vo online token no. Lagane ki baat karte jab ki Mai aur vo bhai Kai baarr online appointment ki kosis karta hu magar hamesha full batata h aur vo Bina appointment ke mobil...

Jun 28, 2020 by Sarfaraz khan

Laptop replacement with high quality camera (Lenovo) Closed

Dear Concern, As per my previous email I have purchased New Lenovo Laptop from your Nizampura,Baroda Gujarat store yesterday evening *:** pm. At the time of demo the sales person nor explain me CAMERA specification nor given m...

Jun 27, 2020 by Ravi Patel

My ASUS MODEL ZOOAD MOBILE WAS FLASHING THE ROUND INSIDE THE DATE TIME MESSAGE EVERY 2 SECONDS ON TH (Asus ZOOAD) Closed

I can't use my mobile properly. The round icon of the date and time is flashing every two seconds on the screen. I bought this MODEL ASUS ZOOAD TWO YEARS AGO. Please solve my complaints as soon as possible...

Jun 27, 2020 by N Rameshkumar

Fake mobile phones (Mumbai Unkonwn) Closed

I got a whatsapp number where they told they r selling OnePlus *pro for **k .but when I receive I have got some Chinese set in the name of iphone after that they did not reply anything...

Jun 22, 2020 by Vasanth Senthilkumar

Package not yet delivered (Speria Notch) Closed

Ordered my speria notch and still it didn't delivered to me. I don't have the any evidence bcos my phone fell down in water and am using another phone I cant even recover the payment msg which I have done...

Jun 22, 2020 by Poovarasun M

Cheating (Upstox) Closed

I m using Mobile App of Upstox demat account for my transactions. Last week I had purchased a few crude oil in options with ease. But when the same came to profit I m not able to sell the same. While trying to sell the message as mentioned in t...

Jun 18, 2020 by Vijin vennarveettil

Replaced new phone not delivered yet (Redmi note 8 pro) Closed

Dear Sir/Madam, I purchased a phone redmi note * pro on *nd June from Hotmail tezpur. The phone turned out defective at home. The same was informed to the store, they directed us to mi service center Tezpur. They gave us the certificate ...

Jun 15, 2020 by RASHMITA BORAH

Package Not Delivered (Telegram Channel Bhubaneshwar Custom) Closed

I have booked an Mi Note * pro and they have told me to transfer the half amount so i did it then they shared me order tracking link which is just a normal web page with your name and address and then he asked me to pay the rest amount so i did...

Jun 12, 2020 by Ismail Sayyed

Hardware parts taken out (Dell Inspiron) Closed

On **st March ,I had handed over my dell Inspiron laptop for repair in techyuga,Kolkata where I was informed after inspection that the mother board has to b replaced.Unfortunately,I collected my laptop on *th June due to lockdown in an unrepair...

Jun 09, 2020 by Rittika Chandra

Cash not refund (Redmi note 6) Closed

I'm booking redminote * payment only gather,but note come on invoice,customer care number calling another will call the person didn't response,cash is not refund for me,....cancel the order after amount will not received...*****,... ...

Jun 08, 2020 by Thesinguraja.m

Package not delivered (Acer) Closed

I order a laptop on ** of may **** but i have neither received my package nor any call from acer till today * june . Costomer service is also very bad and no one has any responsiblility. ...

Jun 03, 2020 by Abhishek kumar

Reporting fraud of achintya enterprises kolkata (Achintya enterprises) Closed

Good evening sir I bought mobiles phones from achintya enterprises Kolkata they have done fraud with me I have done rtgs of ****** rs in his firm account but he is not delivering my product please help me sir I will be very thankful to u as I a...

May 08, 2020 by MOHD Adnan

Unable to delete videos or photos to free space It s forcing to upgrade storage space by paying (Iphone ) Closed

I’m unable to transfer the content to a laptop or delete photos / videos to free space in my phone . I’m unable to access anything as it’s prompting storage space full . It’s only giving an option to upgrade the space by paying ...

Apr 19, 2020 by Adithya Gopal

I purchase uc from your website and i didnt recieved my uc please give my uc (Midasbuy Pubg Mobile) Closed

Hello sir Today i purchase uc from your website from goldrazer *** and i didnt recieved my uc ...

Apr 19, 2020 by Sourav srivastav

MacBook Pro staingate anti reflection damage (Apple) Closed

I have purchase a MacBook Pro **** model in **** January and in January **** just started to observe stains on the laptop screen tried to remove them but after research found out that it is a design flaw and anti reflection screen has a flaw w...

Apr 12, 2020 by Srinithin

Break My Communication By Giving an useless Software update (Realme) Closed

Sir, I Purchased a phone from realme On EMI on **.**.**** .Now Due to covid ** & as per govt orders we are staying in home.In this situation Realme Released a new software update and I got the update on **.**.**** on my Realme X* worth ...

Apr 10, 2020 by Aditya Jana

Unauthorised Subscription Renewal (Apple) Closed

I downloaded an app called iTranslator through App Store and logged in with my Apple ID. This was last year when I was on a trip abroad and I deleted the app in * days as I didn't find it useful. However today I was charged Rs**** on my card ad...

Apr 01, 2020 by Nandini Batra

Midasbuy UC buy issue (Midasbuy Pubg Mobile) Closed

I bought UC for *** using Razor pin the Item costs ₹*** giving a total UC of *** but i recieved only *** UC they did not give me *** UC i am cheated now i have all the proof please help ...

Mar 11, 2020 by Yogesh

No repairing in warranty period (Mi mobile) Closed

Pehle free of cost bola theek Karne ko baad Mai bil haath Mai de Diya or service charge b laga Diya warranty period mai...

Feb 26, 2020 by Goldy

Order no vivo mobile mother board not riceved me order dt (Turantorder.com) Closed

Sir I purchase one vivo Y** mobile mother board online (turantorder.com/spare parts provider) order no-***** and order dt-**/**/**** amount paid total= indian rupess ****...

Feb 03, 2020 by RAMESH CHANDRA



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Samit Brahmachari
Complaint filed against: OYO Hotels


Resolved


"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop


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"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles


Resolved


"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy


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"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research


Resolved


"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com


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"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato


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"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung


Resolved


"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore


Resolved


"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart


Resolved


"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts


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"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM


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"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays


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"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay


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"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart


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"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd


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"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv


Resolved


"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays


Resolved


"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon


Resolved


"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in


Resolved


"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip


Resolved


"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor


Resolved


"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy


Resolved


"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra


Resolved


"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel


Resolved


"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in


Resolved


"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv


Resolved


"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com


Resolved


"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries


Resolved


"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy


Resolved


"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet


Resolved


"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet


Resolved


"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms


Resolved


"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart


Resolved


"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy


Resolved


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Mannu Datta
Complaint filed against: Tatasky


Resolved


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Asif Belim
Complaint filed against: OYO Rooms


Resolved


"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry


Resolved


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Prasanth Didla
Complaint filed against: Delhivery


Resolved


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Hiteshbhai Jodhani
Complaint filed against: PhonePe


Resolved


"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs


Resolved


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Syed Shabeer
Complaint filed against: Wisdom Jobs


Resolved


"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy


Resolved


"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus


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