Mobile, Laptop Complaints- Mobile, Laptop Reviews

Mobile / Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least 1 mobile phone. Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites. Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece. So what can you do if you have a mobile/laptop complaint? If the product comes under guarantee period then the defective product will be replaced with a new one. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device. In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part. However, if you are past the warranty period and incur any damage to your mobile or laptop then what can be done? First and foremost you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device. This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it. In this case it is best to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. You can also move legally and opt for sending legal notice. We generally receive about 50 monthly mobile complaints and 20 monthly laptop complaints at Voxya.

Most Common Issue Reported for Mobile / Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Apps are not working (Mi) ^Open

Hi, I bought mi ** smart uhd *x TV from Flipkart * month back. No app is working on my tv from last *days like amazon prime, hotstar, you tube. My Internet is working fine still no app is working. Pls send someone and check what is the issue. ...

Jul 07, 2020 by Sunny Singal

Complained defect was not repired (Samsung) ^Open

We registered a complain on my samsung galaxy a** with mic not working, but they said, if the brocken display was changed then mic may work, they give working mic with new disply, cost of ****/-. But after one working day registered complaint ...

Jul 06, 2020 by Abhijith pramod

Laptop not functional with in 15 days (Dell Computers) ^Open

Purchased a new laptop on mid of may, used it for work from home for **-** days, and after that the laptop is not getting charged, Trying to lodge a complain via what's app, mail, phone call, twitter after *-** days they informed me some parts ...

Jul 04, 2020 by Manas Nayak

Need refund for Microsoft 365 automatic charge (Microsoft) ^Open

I was charged for a Microsoft *** subscription before I could cancel it. I am unable to find any option to help me get a refund for it. Please please help me as in the current pandemic situation, I really cannot afford to pay such high subscrip...

Jul 04, 2020 by Nayonika Sengupta

Money not refund (Asus Zenfone Max pro ) ^Open

I already complaint and no response... Please take my complaint and refund my money...help me please...

Jun 21, 2020 by Mohamed Mohideen

Guarantee not consider (Computer kata) ^Open

A person repairs and sells computer kanta in sirsia giridih. But you do not give and surety bill. Despite giving a six month oral guarantee, he is asking for money again despite having a bad bite in **days. So take appropriate action. No of ...

Jun 16, 2020 by Chandan kumar saw

My order is not delivered to me (Pubg mobile) ^Open

Money was deducted but i didn't received uc...

Jun 16, 2020 by Sejal Patil

Mental torture and harassment by apple support and service center (Apple) ^Open

I purchased Apple Macbook Pro model no. A**** on **th of August **** from apple authorised store at connaught place New Delhi. It's been less the * months that I started noticing weird glitches on the screen. I was very much afraid so I took i...

Jun 15, 2020 by Aaditya Kumar

Lenovo Laptop Battery Bloated Broke the cabinet from inside (Lenovo laptop) ^Open

Lenovo inbuilt Laptop battery bloated, The bloating was so powerful that it broke the cabinet from inside. My Laptop is still in warranty but Lenovo is denying any fix or replace....

Jun 12, 2020 by Anand Kumar

Laptop not working (Acer) ^Open

Sir I bought a acer laptop and now its in the warranty period and its not working at all. It costed me ₹***** nearly and they aren't able to fix it even in the warranty period. I habe asked them to replace it multiple times but neither they a...

Jun 12, 2020 by Ujjwal Garg

Banned without reason (Pubg mobile) ^Open

Pubg ban me for ** min this time without any reason becoz i did not violate single rule and her customer care service are worst. there is a problem with game what if i banned for ** year without reason. if i ban i lost my all uc and money i in...

Jun 08, 2020 by Virendra Singh

Laptop Repair Service Delay (Lenovo (INDIA) Private Limited) ^Open

Hi team, My asset serial no: PF***NJ* under onsite ADP warranty for * more year as of today. I understand that in current covid situation the things are delayed but it should not take more than * months to repair a laptop. My laptop go...

Jun 08, 2020 by Karandeep SIngh

False Information of waterproof on Samsung and looting customers at the time of Covid 19 Pandemic (Samsung) ^Open

I had bought a Samsung A*+ smartphone from amazon.in on **** with MRP of Rs.**,***/- The smartphone was bought considering the statement by Samsung that it was IP** Waterproof, i.e it can stay upto *.*m depth under water for ** min. * week befo...

Jun 06, 2020 by Jeso Joseph

MY SAMSUNG NOT WORKING (Samsung) ^Open

Respected Sir/Ma'am, I have ordered SAMSUNG M**S on *th March, **** and I have received on *th March, **** at Amazon and it costs an amount of **,***/-. After ** days i.e., **th June, **** My Phone is not working ...

Jun 05, 2020 by NALLA PURNA CHANDRA RAO

Samsung Service center (Samsung) ^Open

My Samsung A**s got damaged, I went to the service center on **th may Saturday to get it repaired for free under warranty. The guy who checked my phone tried to switch it on and opened some kind of reboot menu and phone turned off again. He tol...

Jun 05, 2020 by Akif ansari

Refund not initiated (Xiaomi) ^Open

I mistakenly filled wrong phone number in shipping address but when i called to customer care they said it will make no issue if the address is correct. When i was receiving order they ask for otp which was sent on that wrong number and as i ha...

Jun 03, 2020 by Abhishek

Samsung phone not working properly (Samsung) ^Open

I purchase a phone of rs ***** and the phone got fault with in one month care centre has solve the problem but the same problem occur again i am from diffrent distt and cant go agai and again if phone get the same problem between warrany what ...

May 25, 2020 by Sajan sharma

Order not Delivered and no action after payment (Lenovo India Pvt Ltd) ^Open

On *th May **** I have placed an order vide id no ********** with Pre-sales Online Team Associate Mr.Nutan, For Payment he was behind me and literally tortured but post-payment he has not received my call at the toll-free number. From toll-fre...

May 23, 2020 by Samir Kumar Patnaik

Faulty ASUS laptop bought 6 months ago Rude behaviour from staff (Asus) ^Open

I had bought an ASUS laptop * months ago. However it would not work properly. Delayed start up to * mins...until it stopped. Gave for repair... they charged me *** Rs in just * months... The problem still persists. The staff at Mt G are horribl...

May 14, 2020 by Dr Sandeep Mohanan

Nokia Phone issues (Nokia) ^Open

Nokia Phone prevailing issue. No proper resolution. Never faced such a issue with any smartphone in my life...

May 08, 2020 by Wesley Matthew

Hardware parts taken out (Dell Inspiron) ^Closed

On **st March ,I had handed over my dell Inspiron laptop for repair in techyuga,Kolkata where I was informed after inspection that the mother board has to b replaced.Unfortunately,I collected my laptop on *th June due to lockdown in an unrepair...

Jun 09, 2020 by Rittika Chandra

Cash not refund (Redmi note 6) ^Closed

I'm booking redminote * payment only gather,but note come on invoice,customer care number calling another will call the person didn't response,cash is not refund for me,....cancel the order after amount will not received...*****,... ...

Jun 08, 2020 by Thesinguraja.m

Package not delivered (Acer) ^Closed

I order a laptop on ** of may **** but i have neither received my package nor any call from acer till today * june . Costomer service is also very bad and no one has any responsiblility. ...

Jun 03, 2020 by Abhishek kumar

Reporting fraud of achintya enterprises kolkata (Achintya enterprises) ^Closed

Good evening sir I bought mobiles phones from achintya enterprises Kolkata they have done fraud with me I have done rtgs of ****** rs in his firm account but he is not delivering my product please help me sir I will be very thankful to u as I a...

May 08, 2020 by MOHD Adnan

Unable to delete videos or photos to free space It s forcing to upgrade storage space by paying (Iphone ) ^Closed

I’m unable to transfer the content to a laptop or delete photos / videos to free space in my phone . I’m unable to access anything as it’s prompting storage space full . It’s only giving an option to upgrade the space by paying ...

Apr 19, 2020 by Adithya Gopal

I purchase uc from your website and i didnt recieved my uc please give my uc (Midasbuy Pubg Mobile) ^Closed

Hello sir Today i purchase uc from your website from goldrazer *** and i didnt recieved my uc ...

Apr 19, 2020 by Sourav srivastav

MacBook Pro staingate anti reflection damage (Apple) ^Closed

I have purchase a MacBook Pro **** model in **** January and in January **** just started to observe stains on the laptop screen tried to remove them but after research found out that it is a design flaw and anti reflection screen has a flaw w...

Apr 12, 2020 by Srinithin

Break My Communication By Giving an useless Software update (Realme) ^Closed

Sir, I Purchased a phone from realme On EMI on **.**.**** .Now Due to covid ** & as per govt orders we are staying in home.In this situation Realme Released a new software update and I got the update on **.**.**** on my Realme X* worth ...

Apr 10, 2020 by Aditya Jana

Unauthorised Subscription Renewal (Apple) ^Closed

I downloaded an app called iTranslator through App Store and logged in with my Apple ID. This was last year when I was on a trip abroad and I deleted the app in * days as I didn't find it useful. However today I was charged Rs**** on my card ad...

Apr 01, 2020 by Nandini Batra

Midasbuy UC buy issue (Midasbuy Pubg Mobile) ^Closed

I bought UC for *** using Razor pin the Item costs ₹*** giving a total UC of *** but i recieved only *** UC they did not give me *** UC i am cheated now i have all the proof please help ...

Mar 11, 2020 by Yogesh

No repairing in warranty period (Mi mobile) ^Closed

Pehle free of cost bola theek Karne ko baad Mai bil haath Mai de Diya or service charge b laga Diya warranty period mai...

Feb 26, 2020 by Goldy

Order no vivo mobile mother board not riceved me order dt (Turantorder.com) ^Closed

Sir I purchase one vivo Y** mobile mother board online (turantorder.com/spare parts provider) order no-***** and order dt-**/**/**** amount paid total= indian rupess ****...

Feb 03, 2020 by RAMESH CHANDRA

Worst build quality (Asus India) ^Closed

Worst phone build quality. Looking after big false promises by the company of super build quality for flip camera n phone.. decided to buy. But within *months one drop n flip camera is gone. Such worst quality of attachments uses to connect cam...

Jan 09, 2020 by Jigar G

Mobile phone service not done (Mi) ^Closed

I have given mobile phone service on *nd january **** and my phone was to returned on the same date as promised. Time went further and got delayed, they kept saying still shipment not arrived come back tomorrow and so on. So it is *th of Janua...

Jan 08, 2020 by Ram Prasad

Wifi disconnection issue (Samsung Mobiles) ^Closed

I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care within a week and they perfo...

Jan 07, 2020 by Syed Ahmed

Escalation Of Repair Acceptance Form (Apple India) ^Closed

I am really dissatisfied with Apple service in India for iPhone. Today, I was called up for delivery of submitted device and they said everything working fine and perfect after restoration of OS. So have checked the device in front of them an...

Dec 04, 2019 by Jawahar Nagarajan

Defective phone received (OnePlus) ^Closed

I purchased an extended warranty while buying my phone but after * year i started facing a problem so i approached service centre and they refused me to provide any warranty and mentioned that the phone is out of warranty and we will be require...

Nov 29, 2019 by Lakshya Dembla

Service issue by Iball (I Ball) ^Closed

I purchased a tablet of i ball from amazon for study purpose. But it's touch is not working i handed it service centre but got no solution even after *.* months and even their costumer executives do not respond.it harmed my study too....

Nov 28, 2019 by Arpit Pareek

Warranty not honored by Samsung (Samsung m30 mobile) ^Closed

The mobile was purchased through Amazon online. The mobile received on **.**.**** and screen bleeding problem occurred around **.**.****. The phone was handed over to local service center on **.**.**** for repairing. After many followups on **....

Nov 27, 2019 by Tarang Thakkar

Replacement not done (Realme) ^Closed

I had purchased phone from flipkart real me c* after a week I had issues with phone voice n network issue of not getting connected so I requested real me call me service which they send delivery person from gadjetwood as they have promised of *...

Nov 24, 2019 by Joel Gomes