Mobile / Laptop Complaints
Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.
Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.
Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.
So what can you do if you have a mobile/laptop complaint?
How to resolve Mobile / Laptop Complaints in India?
1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.
In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.
However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.
This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.
2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.
3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!
Most Common Issue Reported for Mobile / Laptop Complaints
Complaints
Poor Quality of Product (Samsung mobile india) Open
I purchased Samsung S** Ultra ***gb worth on **rd of May **** for **,*** INR and from**th of September **** onwards I started facing a screen glitch problem on my phone without any physical damage. I never dropped off my phone accidentally or ...
Oct 18, 2023 by Mohammed Nadeem Khan
Complaint Against HP India for Unresolved Laptop Issue During Warranty Period (HewlettPackard India Sales Pvt Ltd ) Open
I am writing to bring to your attention a harrowing experience I have faced with HP India, a company that prides itself on delivering high-quality products and exceptional customer service. Unfortunately, my recent encounter has left me utterly...
Oct 17, 2023 by Rishabh Sachdeva
Misleading Information Trapped by Reliance Digital (Reliance Digital and Motorola) Open
I purchased a Moto Edge ** on September **th from Reliance Digital, VR Mall, Chennai, and was provided a physical damage plan to cover any physical issues that were communicated during the sales process and were billed through finance. After * ...
Oct 16, 2023 by Prakash Sundararajan
Voucher not received (OnePlus) Open
I visited to OnePlus authorised service center in Bikaner which is situated in modern market opposite D R M office bikaner Rajasthan.I visited there for repairing of my OnePlus * pro phone. The authorised service center person suggested me to p...
Oct 03, 2023 by Mukesh Kumar
Defective iPhone received (Apple) Open
I got my iPhone ** pro on the first day of launch which is **nd September ****. After unboxing my phone it started showing a message that unknown display part. I took it to the nearest apple authorised service provider and submitted my phone, t...
Oct 02, 2023 by Keerthi yesvanth
Faulty samsung z fold 4 (Samsung) Open
Above phone used just ** month, mother board and screen not working, now they charge to change screen, mother BOARD replace free of cost, how we pay that for costly purchase being used just ** month, and why we indian use repaired device while ...
Sep 14, 2023 by BHAVESH sutariya
Battery problem (Boat 141 Bluetooth ) Open
Boat Bluemetooth speaker battery problem warranty me hai mujhe replace chaliye ...
Aug 25, 2023 by Solanki Vijay Kumar Naresh Bhai
I want replacement (POCO by Xiaomi) Open
I am buyed on **/*/**** poco m* pro *g (*/***) yellow varient in Flipkart,order I'd :OD******************,name :Sai jain. I am facing lots of issues in this mobile so please replace a mobile or intiate refund with seller. my problem :I senn * t...
Aug 13, 2023 by Sai prasad
Green line issue in one plus 8 T (OnePlus) Open
I purchased Oneplus *T and had bought the phone during **** But suddenly after new firmware upgrade there is * vertical green line which has started appearing on the display. On complaining it to customer care, i have been told the this issue...
Jul 16, 2023 by Renita Noronha
Want to return and refund for my order (Redmi) Open
I want to return my order which got delivered on**/**/****.redmi customer service denies return and refund.I am disappointed on this issue.I want to return the package ad it is and want a refund for my order....
Jul 15, 2023 by YESURAJ M
Warranty not provided (Redmi) Open
my dad bought a redmi phone from a local store and it has been giving him issues with connectivity with connection of sim frequently going and finally it stopped working . when elwe provided the phone for repair under warranty they r giving rea...
Jun 25, 2023 by Prajwal Rai
Touch not working sometimes and display getting hanged (Oppo ) Open
I purchased a OPPO F**S PRO*G from tech-q edapally on **/**/****. After * weak my phone sometimes getting hanged and touch not working properly. Due to some personal issues I can't went to service centre at that moment. I submitted my phone on...
Jun 12, 2023 by Anto p j
Android Upgrade issue Mobile (Samsung note 20 ultra 5 g 512 gb ) Open
I bought a Samsung Note ** ultra * G mobile on May ****.**th May **** I got a patch upgradation. After upgrading the software. The mobile screen has a vertical green line. I reached nearby the Samsung service center and Mobile support team. Sam...
Jun 11, 2023 by Arunkumar A
Service Not Delivered (Stellar Information Technology Private Limited) Open
I wish to file a formal complaint against Stellar Data Recovery Service regarding the poor service and lack of responsiveness I have experienced. Despite my numerous attempts to contact them through phone calls and emails, I have not received a...
May 29, 2023 by Manvi Gandotra
Not providing refund for phone damaged by samsung service centre (Samsung) Open
My S** fe device is damaged by the samsung service centre in warranty (by not properly fixing it's back cover and components) and they are not providing refund , my phone is in service centre for more than * month but no response . even on **...
May 23, 2023 by Rahul kumar
Manufacturing Design Defect of Laptops (Dell Inspiron 2 inn 1) Open
We at *Mation Technologies India Pvt Ltd. had purchased Dell **** and Dell **** Inspirion Laptops around ** Nos. The Laptop model is such that the screen touch the base and gets struck over the period of time hinges come out thus breaking the s...
May 09, 2023 by Suresh Humberi
Wrong item received (Roobixfab ) Open
I have ordered * salwar suits on roobixfab, but received wrong item,one dirty green saree inside the package,i want my refund asap...
Mar 30, 2023 by Subhamita Guha
Lava mobile (Amazon) Open
मैने ** जनवरी **** को लावा का एक मोबाइल खरीदा था इसके लिए मैने ****.** रूपए भी अदा कर दिये थे।जिसका ऑर्ड...
Feb 18, 2023 by PANKAJ KUMAR GAUTAM
Asus faulty phones (Asus ROG 5) Open
I bought Asus Rog * pro on *-*-**** but after * months my mobile wifi and hotspot stopped working after the system update provided by Asus.So I returned my phone to service center and they replaced the motherboard after one month and they guara...
Feb 16, 2023 by Senil sekar
Faulty product scam (Xiaomi India) Open
Xiaomi India CHEATING/FRAUD SCAM : Xiaomi India not Refunding nor Replacing Faulty Handsets despite Assurances from Xiaomi India Escalation Desk. I have Suffered lot Physically, Mentally & Financially caused Health Hazards. I had Kidney Cance...
Feb 12, 2023 by Vijay Ajmera
Refund not credited (Realme India) Closed
Realme *i Mobile Order **/**/**** Realme .com Order No. ****************** Amonut paid And return */**/**** but Amount Not refund Credit ...
Oct 30, 2022 by ashish
Refund not credit (Flipkart) Closed
i bought hp laptop from flipkart i ordered on **nd september it got delivered to me on **rd september but the laptop screen is not working. I received this defective product from flipkart, so I tried to replace it on flipkart app but that techn...
Oct 17, 2022 by Vishal Sharma
Destroy my laptop (Shri Sai Computer & Mobile Repairing Shop) Closed
Sir i took my laptop to sri sai computers & mobiles shop for repair it had display problem and i paid them then they called me and they told me that laptop is working and one cable has to be replaced and icu has some problem . I said I will s...
Sep 24, 2022 by Mangesh Kamble
My laptop was thrown away refund money and laptop damage part (laptop repairing shop) Closed
sir main laptop repair ki shop Mai Mera laptop repair ko diya tha display ki problem thi laptop on condition tha aur maine unko paise bhi diye the **** screen ke but dusare din unka phona aaya aur ve bole ki tumhara laptop thik hai screen bhi c...
Sep 24, 2022 by Mangesh Kamble
Refund not credit (Snapmint Financial Services Pvt.ltd. ) Closed
Hi sir mene snapmint se moto g** fusion emi par buy kiya, snapmint ne Flipkart ke throw order Kiya but Flipkart order successfully hone ke baad cancel kardiya snapmint ko to refund Flipkart ne dediya but mene yo snapmint ko advance **** rs diye...
Sep 13, 2022 by Maninder Singh
meri problem nhi sunrhe hai Flipkart wale one month hogya h koi suwa* nhi h srif bolrhe h ki ** hours ** hours mera mind kaam nhi krrha h me mentali torcher horha h...
Sep 04, 2022 by Aslam Ali
Vivo v20 display ripleshment (Maxbhi.com) Closed
mene Vivo v** ki display maxbhi .com se maxbhi ke order display imase ko dekh kar order Kiya but display order imase se difrent hai to compani ne display ripleshment karne se inkar kar diya me chahta hi sir display Galt aae hai mujhe jo order k...
Sep 01, 2022 by Rajendra Singh Ahirwar
Phone damaged while given for servicing (Apple) Closed
I had submitted phone with Unicorn - JM road Pune - apple authorized center. For battery drain issue - There was no physical damage to the phone. Later I got call that I can pick my phone so I went there and I saw my phone back panel is broken....
Aug 31, 2022 by Vishal Vivek Aradhye
Phone dead after latest miui update (Poco india) Closed
I bought A mobile Poco X*pro from Flipkart on *thmay**** After latest Miui software update my phone has been dead, so I called service center they phone will replace by other phone and will give you other accessories of rate difference. When I ...
May 18, 2022 by Sachin Rayal
Refund not given (Dell) Closed
I have been facing blue screen issue on my laptop since * months now. I have talking to Dell customer care and @Dellcares on twitter. I have reinstalled the os system twice and performed every step possible they asked me to. They are repeatedly...
May 05, 2022 by Ananya Jindal
Failure of service (Dell) Closed
My case number *********. Filed with Dell in November end and till now no progress is done. Just wasting my time and resources without any proper line of resolvement. Following same steps over and over and thinking to get different outcome is b...
Apr 29, 2022 by Tanish Jamwal
Samsung s20f e5g mobile phone (Samsung) Closed
,?* (.M,* ********** *H.* .M*(@ .G*G *>% H*> ,M/**>* * **@ *H (d /G &G* *H.* (>. *G *@ C#> *K **> *Hd .M*(@ ,*A$ *@ .! .G *Hd *H.* .M*(@ G '?>*@ H*G ,>$ * **G *H (d .G*> .( $K * **> *H ? *-KM$> +K*. .G -*G .G*G *@ G...
Apr 22, 2022 by SATYENDRA SINGH
Samsung s20f e5g mobile phone is very heating and hang (Samsung) Closed
,?* (.M,* **********...
Apr 22, 2022 by SATYENDRA SINGH
Refund chahiye mera paise (Apka Deals ) Closed
mere sath cheat Kiya Gaya hai mujhe Fi ka phone pakda Diya Gaya hai switch off phone joki tuta hai halka sa lekin maine reno** Pro Max mangaya tha please sar meri madad kijiye Mera Paisa mujhe refund kara dijiye main bahut pareshan hun aap ke b...
Mar 20, 2022 by fargeen Asrafi
Asus rog 5 multiple motherboard failures (Asus India) Closed
I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped working. I searched google for...
Dec 22, 2021 by Harish S
Worst service experience with HP (Hp Laptap) Closed
Dear Sir / Madam, I have recently purchased a Hp laptop from one of your authorized dealer. Hp laptop **-DU **** TX -BATCH NO – CND****VSB date of purchase – **-**-**** but the experience is not as pleasant as it should have been. Even I, m...
Dec 07, 2021 by Rajesh pillai
Rs 5000 Cashback Not Given (Mi com in) Closed
Grievance Number: ******* Grievance Reg Date: ****-**-** **:**:** Complainant Name : SOMNATH DEY Complainant Contact No : ********** Mode : By Web Complaint Type : Complaint State : KARNATAKA Purchase City : Devanahalli Sector : E-Commerce...
Jul 27, 2021 by SOMNATH DEY
Under warrantee laptop burn issue is rejected by HP (Hp ) Closed
I Have HP Pav x*** Convert **-dh****TU laptop. Serial- / Product-No: *CG*****MH / ***T*PA. After auto update it was not working getting BIOS *** error, but display was working. So On *th April I contacted HP support. Technical engineer tried r...
Apr 15, 2021 by Ajit Ashok Joshi
Apple Macbook Pro Display Issue (Apple) Closed
My Apple MacBook Pro **.*" with Touch Bar, purchased in Nov-****, also added with Applecare Protection Plan (APP) and covered under warrant till Dec-****. Display started having vertical lines and These lines are growing over time. Laptop w...
Oct 04, 2020 by Vijay Agarwal
My phone is facing severe network issue Not getting regular security updates I m suffering this from (Oppo ) Closed
Network issue...
Aug 23, 2020 by Sedhubaskaran
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Complaint filed against: Byju's