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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Jeeves Consumer Services Private Limited - Refund not received Open
I purchased extended warranty on ** October **** but I canceled my extended warranty in * days and on ** October **** the company confirmed it to me by mail I refunded your money in * days but ** days passed, he has not refunded my money and al...
Nov 09, 2024 by lalit
Jeeves Consumer Services Private Limited - Poor Extended Warranty Support Closed
We purchased a MI *x **-inch tv from Flipkart on **th Aug **** with two years extended warranty. Our extended warranty is valid from Aug **, ****, to Aug **, ****. Our tv stopped working on *th Sep ****, and * service requests have been create...
Dec 06, 2022 by Rizwan Khan
Jeeves Consumer Services Private Limited - Jeeves Complete Projection Fraud Open
I have purchased Complete TV Protection (* years) plan through above said company i.e Jeeves consumer services Private Limited which was exclusively for Acer LED Television purchased from Flipkart Platform I.e.. Above plan includes Warranty a...
Sep 16, 2022 by Emmanuel Toppo
Jeeves Consumer Services Private Limited - Nokia tv damaged Open
My Nokia TV got damaged by jeeves executive on june **th ****. Still now no reponse from jeeves. I want to replace my tv with new tv...
Jul 06, 2022 by K Ravikumar
Jeeves Consumer Services Private Limited - Refund cancelled Closed
My refund of ***** for MI LED TV was approved, after two months of running after them,and then cancelled due lack of bank details, which was sent by me twice on their email ID. They seem to have received all other emails except the one requir...
Feb 18, 2021 by Sapna Arora
Jeeves Consumer Services Private Limited - Vu TV display stopped working Open
My TV display stopped working on OCT **th and I have registered a complaint for same . Technician visited to my house on **th of October and told that problem is with mother board and he requested for the new motherboard. It got approved on **...
Nov 21, 2020 by Sudheer Pappala
Jeeves Consumer Services Private Limited - VU TV Refund not provided Open
Hi All, Jeevas is one of India's Top Fraud Company, which will never care to customers even if you had communication *** times either with voice and email communications. I am suffering from the last *** days from claim to refund it gone ...
Oct 23, 2020 by Kiran Bhaskar
Jeeves Consumer Services Private Limited - Service not providing Open
Myself Nandish Reddy , I purchased VU TV in flipkart on **/**/**** along with tv I purchased additional * years warranty from jeeves consumer service Pvt Ltd ,in August **** my TV started giving trouble like not getting on , so I requested to J...
Oct 11, 2020 by Nandish Reddy
Jeeves Consumer Services Private Limited - Jeeves Extended Warranty Plan Closed
The claim was lodged on *st September****, regarding vu tv main board needed to be replaced. On *rd October the technician came with the part but the replacement part itself was faulty. Technician has not updated same information on their side...
Oct 08, 2020 by Sai
Jeeves Consumer Services Private Limited - Refund not received Closed
I have opted for refund from Jeeves. I have given all required information immediately. However I am still awaiting for my refund. Doing follow up on call and email continuously since ** Jun ****. I informed flipkart too however from every wher...
Sep 02, 2020 by Pankaj Suresh Joshi
My issue is, i have purchased MARQ Ac and delivered to me on *nd of june from delivery but till now i didnt get any response from Jeeves (even a single call or single message) I CALLED TO CUSTOMER CARE NUMBER ************ multiple TIMES ...
Jun 15, 2020 by Sudhakar
Let me share my complaint Complaint dated May **rd **** Complaint Number: Claim ID is CLJP***********. *. Technician Samsher visited and mentioned this need AC charging and It will be solved in the next * days. *. They closed my complai...
Jun 06, 2020 by Jatin Shukla
Jeeves Consumer Services Private Limited - Warranty Service is not able to claim Closed
I have opted for * years extended warrant while purchasing Daiken AC from filpkart on last year Mar-**. The extended warranty was provided by Jeeves consumer services. Now my AC is not working and I have registered a complaint about it on ** Ma...
Jun 06, 2020 by bhupesh jaiswal
Jeeves Consumer Services Private Limited - Not picking up mobile for repairing since last 25 days Open
I registered a complain for mobile repairing on ** nov **** and still they didn't pick my mobile. I got the mail on ** nov in which they mentioned pick up schedule and air way bill no of blue dart. I contacted to blue dart representative on ** ...
Dec 10, 2019 by Shalu agrawal
Jeeves Consumer Services Private Limited - Accidental damage Mobile Open
Claim ID AD*********** I'm daily follow up with Jeeves Consumer Services for Mobile which has accidental damage of screen. I have paid Rs.*** on **.**.**** to claim the service Till date I have not received my mobile and everytime custome...
Nov 29, 2019 by Vikram
Jeeves Consumer Services Private Limited - Regarding mobile insurance Open
I have purchased a mobile asus zenfone lite L* from flipkart last year and alongwith this phone I purchased flipkart mobile complete protection plan for one year. That now on dated **th September my mobile screen got broken so I raised a claim...
Oct 04, 2019 by Naim
Jeeves Consumer Services Private Limited - Onida TV warranty issue not solved Open
Onida TV was purchased from Flipkart on Oct,**** with an extended warranty from Jeeves consumer services validity till Oct,**** On **/**/**** claim was raised & one week later a technician called up to ask for a video of TV to explain the issu...
Oct 03, 2019 by Krishna
Jeeves Consumer Services Private Limited - Phone not received back yet Open
My phone was picked on *th aug **** but until now I didn't receive any update from that team.. I don't know why it's happening with me. It's been around ** days, still they are saying that your device will be repaired. I have called them nearly...
Oct 01, 2019 by Tarun Vamsi K
Jeeves Consumer Services Private Limited - ABOUT REFUND Open
REQUEST ID-CMP********** CLAIM ID-AD*********** I have purchased a phone from flipkart and mobile protection plan was active by Jeeves pvt. ltd till *ct-****. Due to my mobile damage I claimed my insurance on **/aug/****. I paid *** for proc...
Sep 14, 2019 by A KUMAR
Jeeves Consumer Services Private Limited - Delay in service and negligence Closed
I bought a zenphone *z from flipkart a year ago along with jeeves mobile protect. On *th july my phone suffered a liquid damage and i filed my claimed with jeeves. My phone was picked on *th July and received on their service center on **th Jul...
Aug 24, 2019 by Gaurav Mehra
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Jeeves Consumer Services Pvt. Ltd
Buildings Alyssa, Begonia & Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bangalore - 560103
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How To Get 3 Years Extended Warranty Invoice To My New Email Id
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