Government Complaints

Imagine a scenario where you are headed to a government organization to get some work done. But all you see is people yawning, delaying their work, or even asking you to come tomorrow as their system is down regularly. It is quite a common scene in India specially in government offices & banks.

You will naturally feel helpless and start weighing your options and will feel that there is very little you can do. Thankfully to tackle this issue The Department of Administrative Reforms and Public Grievances have operated a new online platform (https://pgportal.gov.in/) which enables the citizens to file a complaint against any government organization.

So how can a consumer raise a voice in this government complaint website against any government department?

How to resolve Government Complaints in India?

Firstly visit the website https://pgportal.gov.in/ and then click on ‘Citizen Corner’ box in the portal. You will have three options available. Click on Lodge grievance here to file a new complaint. Fill in all the details like name, address etc and attach the supporting documents. Finally, enter the CAPTCHA code and then click on submit.

Apart from this online portal if you have any corruption related complaint against any government employee then you can file your case at the Central Vigilance Commission (CVC) or Central Bureau of Investigation (CBI). The CVC is the central level body and will accept cases against central government ministries and departments, nationalized banks and insurance companies etc.

In both the cases you can file your complaint online or via email. Finally, there is the Anti Corruption Bureau. Every state has their own Anti Corruption Bureau and this accepts complaints against state government employees only.

Finally, if you believe that no one is listening to you then you can approach your nearest consumer forum if you are dissatisfied with the Government services as a consumer. For example Electricity and water related complaints where you are paying to get these services from Government departments.

We at Voxya help in approaching the consumer forum by preparing all the case documents. All you have to do is sign the documents and submit it in court. The most commonly reported government complaints at Voxya are overpriced water supply, rude staff behaviour, delay of work, unsatisfactory services etc. File a Complaint today!

Most Common Issue Reported for Government Complaints

Overcharged bill issues

Poor service

No replacement of faulty meter

Faulty Electricity Meter

Wrong bill

Refund not credited (Pmjjby Pmsby) ^Open

I am Selton from karaikudi , sivaganga district, tamilnadu. I did not activated any government scheme, but **th February **** my savings account has been debited rupees *** for PRADHAN MANTRI JEEVAN JYOTI BIMA YOJANA SCHEME in auto renewed me...

Mar 06, 2023 by SELTON K

Security threat service deficiencies (Irctc Indian Railways) ^Open

we treated...

Jan 15, 2023 by Vijay Ajmera

Burst Tyre on NH 52 of National Highways Authority of India (National Highways Authority Of India) ^Open

On a trip to pay respects to my freinds father i went from Gurugram to Sudhar & back using the toll roads built by NHAI. I paid close to INR **** as tolls & yet NHAI does not give us pothole free road. My car hit a pothole (around * pm & the ro...

Nov 23, 2022 by Simab Management Consultant Pvt Ltd

Tax Refund (BBMP) ^Open

Tax Paid Twice Regarding the property (***, *th Main, Byrasandra, Jayanagar East, *st Block, Bangalore – ******) For Arrears from **** till ****: ****-** Application number ********* Amount **,*** ****-** Application number *********...

Sep 28, 2022 by Paulraj Thavasikani

0 8m7m 1872 0 76g 9m m0m5g (?2> ,G8? 6?M7> '?>0@ >@*A0 ) ^Open

&?(> **/**/**** K *M**M$A$ ->*$@/ *>M*M/ '?(?/. ****@ &+> ** G $*$ *>%?/K **?$ *M*.>#?$ *M*$?*?*? *M*>*M$ *(G G *,' .Gd...

Sep 17, 2022 by Irshad Jamal Ansari

0 8m7m 1872 0 76g 9m m0m5g (?2> ,G8? 6?M7> '?>0@ >@*A0 ) ^Open

&?(> **/**/**** K *M**M$A$ ->*$@/ *>M*M/ '?(?/. ****@ &+> ** G $*$ *>%?/K **?$ *M*.>#?$ *M*$?*?*? *M*>*M$ *(G G *,' .Gd...

Sep 17, 2022 by Irshad Jamal Ansari

Fourd Case (Nict Foundation Pvt Ltd ) ^Open

सेवा मैं. निवेदन यह है कि मेने एक अबेदन दिया था csp ओपन करने के लिए मेरे पास कॉल आई रोहित जी की C...

Jan 13, 2022 by Amit Kumar

Water connection Changing from domestic to commercial (Bangalore Water Supply and Sewerage Board) ^Open

I am Mallikarjun B S from Bangalore. My brother was a cook and he was doing prasada for ** people for a temple. Seeing this water bill giving person changed connection from domestic to commercial because of which we had to pay *** extra. On May...

Sep 25, 2021 by Mallikarjun B S

24 tree cut by MPEB Ghinoda (MPEB Ghinoda) ^Open

** Sagon tree have been cut by MPEB Ghinoda without intimation or permission from land owner. Now I want to lodge consumer complaint against defaulter....

Sep 07, 2020 by Manohar Singh

Complaining of a frequent power cut in our village (Nbpdcl ) ^Open

Respected concerned authority, This is a matter of great concern that our village is severely getting affected by frequent power cuts. In our village there is around *** houses so that our village is very congested. In this hot and humid sum...

Jun 28, 2020 by Salman Imran

SUVIDHA TRAIN CANCELLED DUE TO RAIN (WESTERN RAILWAYS IRCTC) ^Open

Dear Sir/Mam, I have sent multiple emails in this regard, still my ticket refund has not been processed. Forwarding the mails one more time, kindly do the needful or i will have no option other than post claim at consumer forum, " I wa...

May 02, 2020 by Amit kumar

Delay on delivery (Indane Gas ) ^Open

Name of the agency - M/S. Sonari Gas Agency, Sonari , Charaideo, Pin -****** , Assam. My Consumer No . *****. I have booked gas on *th of April **** with Booking No . ****** . Till today I have not received cylinder. Kindly look into the matter...

Apr 27, 2020 by Sarat Gogoi

Refund not credited (IRCTC) ^Open

I made * payments towards IRCTC for booking tatkal tickets. First I paid via debit card. The amount was deducted, but ticket booking failed. I had to attend an important meeting, so I checked my internet speed (might be a concern, but the lin...

Mar 19, 2020 by Anuj

Degree Not Received (Kumaun University Nainital) ^Open

Dear Sir/Mam, I applied for my Degree online on dated **/Feb/**** and paid INR *** as application fee, but still I am awaited for my Degree and also I have not received a single mail regarding my application status from university. I tried to...

Mar 09, 2020 by Shankar Prasad

Complaint against Consumer Help (Online Consumer Redressal Forum) ^Open

I was approached by a consumer help forum and they said that my issue will be resolved. But without any updates regarding my issue they kept asking me for money and till date they are asking me for more money. I have already given Rs **** and s...

Mar 08, 2020 by Surabhi Kapoor

Cheated by consumer complaint customer number (Consumer Forum) ^Open

I have recently lost ***** to fake amazon hirings and registered a complaint in consumer form. then i got a call from this number ********** telling me that your complaint has been registered and the bank has blocked the amount of ***** which y...

Mar 03, 2020 by Venkat prashanth moram

TDR refund approved amount not refunded Status PAYMENT UNDER PROCESS case old than 6 months S (IRCTC) ^Open

TDR approved [amount not refunded]. Status: PAYMENT UNDER PROCESS [case old than * months]. Status not changing. I have been raising complaints on Twitter, Railmadad, emails, etc. But it is not working through. Reply from IRCTC Support: " ...

Feb 14, 2020 by Mayur Sagavkar

Mentally harrassed by pspcl staff (Pspcl Punjab State Power Corporation Limited) ^Open

Without any notice and warning staff came in my house three times and asked for money but I didn't give them any money because I wanted to change my connection from DS to CS before this I made many rounds in the office to change my connectio...

Feb 14, 2020 by Peter Masih

Refund ticket amount of ticket transaction dropped (IRCTC RAILWAYS) ^Open

I'm anil kumar akula I booked a ticket *th Jan **** from kavali to Warangal of * adults of amount is ***.* rupees With transaction no:-************* >That transaction is done my side with my debit card and that time all tickets are booked S...

Jan 15, 2020 by Akula Anil kumar

IRCTC Refund not received (IRCTC) ^Open

I had booked tickets on **th and **th of July,**** with the debit card of my PMC Bank account (Punjab and Maharashtra Co-operative Bank) which is know closed and I have cancelled the same. PNR Number of cancelled tickets are ********** ***...

Dec 31, 2019 by Pratik Rampyare Rai

Regular claim (govt dvet Mumbai Maharashtra ) ^Closed

my order employment samaj Kalyan office call letter received through dvet Mumbai under interview six month **** six months continue service after two months order service with loksabha election duty matdan adhikari after daily wages order vac...

Feb 13, 2023 by malaka gulab kamble

Service not received (Telangana government) ^Closed

TS**G**** is my bike number. Bike registration was completed in **** till now original number was bot issued. I need my number plate or refund of tax which was collected...

Jan 30, 2023 by Gubba Saiteja

Pf (Employees Provident Fund (EPF)) ^Closed

.G*G PF A/c ************ .G ***** > ,( *Hd PF +?* G (A*>* ***** @ *>*? **.**.**** .G .G*G >$G *H d $K .G*@ *>*,A .G Tottal Amount ***** M/K *Hd .G*G >$G @ $ .> *>*? * (?>*@ *>*? Totall ?/> * ,$>/> > ? $ .G*G PF...

Dec 31, 2022 by Arun Kumar

Water complaint (BWSSB) ^Closed

Dear Team, In our cauvery water the sand is mixed and out **** liters of tank is in mess , I complained to assistant engineer Mr sagar , but he is not helping us , He is telling this to waste it. Because of government we are struggling....

Dec 25, 2022 by Bhushan

Smosahab (C H C HOSPITAL NUH MEWAT HARYANA ) ^Closed

*G*K .H .H *$>, *A*H( (?*>*@ > (B* .G*>$ > **(G *>*> *A .G*G *\G > (M. *@ *@ *I*M*?* (B* .H *A %> !G ** ** **** K (M. *A %> **(M$A .H *@ (M. *$M$*@ *G(G /> $K .AG (*@ &@ /@ M/K? .G*> (>. *.G >*@ *$>, %> *$>, *A*...

Dec 09, 2022 by ALTAB HUSSAIN

Smosahab (C H C HOSPITAL NUH MEWAT HARYANA ) ^Closed

Dec 09, 2022 by ALTAB HUSSAIN

Ramraj (Makan Gir gaya) ^Closed

seva sree man ji se nibedan Hai Ki Mera Makan Gir Gaya Hai Maine lekhpal VA sachiv pradhan take se Kaha koi hamari logo Ki sunai Nahi Ki Vikas khand kamasin janpad Banda tahsil baberu gram Panchayat kalupur khatan shikayatkarta ramraj Nishad ...

Oct 22, 2022 by Harish Chandra

12 8 2022 k 0 8 80 9m0 m50 2b 05g 0g (90?/>#> 0>M/ *0?59( .9>*M0,' fatehabad) ^Closed

.*K&/ @ (?*G&( *H ? ?*> **?**( '?>*@ (G ** * **** K narwana K*>(> jakhal @ *./ *>*#@ >*@ @ %@ .*>*M*,' fatehabad (G >*@ @ *./ *>*#@ K *>B (*@ ?/> C*/> *G *M&@ *G *M&@ /* *./ *>*#@ *>B **>(G > *M *G '(M...

Oct 07, 2022 by Satpal Chahal Rajli

Sdm sahab not taken action (GOVT Of India) ^Closed

Sir I have Purchased A Agriculture Land in my Village. Some of person have UN Authrised KABZA oN Govt road ( CHKROAD) . They have taken illegal benefits of this kindly take proper Action against Him ...

Sep 13, 2022 by Vijay Kumar Sharma

Defunct drainage system (Nbcc (india) Limited) ^Closed

Sub; - Defunct drainage system in Gousia Colony Lane - * Rangpora Ilahibagh Srinagar. Resected sir, With reference to the subject captioned above, we the residents of Gousia Colony Lane-* Rangpora ilahibagh Srinagar UT of J&K have honour ...

Jul 27, 2022 by AKRAM SIDIQUI

9 (,>,B 0G!?.G! ) ^Closed

------- M*./**&& ///*** //*//**%,%%,/,/,,*- ,**,*-*-%%-&- *,**-**-*-*-*& *,*-%%-&-&-&. $M*-**-*-**-**-**-&&-&-%-%- *%-%-&-&-&-%...

May 09, 2022 by Haji Nazim Qureshi

Online (herble rescerh center ) ^Closed

*G*> .G *.M,(M'?$ '?>*@ (?*G&( /* *G ? .G*G *>* !> *G *@ !M*> /> *H *K **@ *H /> *$ *@ >(>*@ &Gd * *$ *H $K *.M,?'$ G ?*>+ >*M**> *G *@ $? C*> *K@ ...

Mar 04, 2022 by SATYAPRAKASH

Against Bijli Vibhag Dharuhera for not giving response (Bijli Vibhag) ^Closed

We are not getting electricity in the night from last * days. And today electricity was cut in afternoon and now it is late but our issue is not resolved. The workers are not even picking up the calls. They simply just cut the calls....

Jul 02, 2020 by Shubham Vashishta

Website not loading server error ( Geeogov) ^Closed

Sir the website servers ip address cannot be found problem...

Jul 02, 2020 by Sudhakar

Power Supply Cut for long hours (Uttar Pradesh Power Corporation Ltd) ^Closed

There has been no power supply in Saidpur Ward no * besides Pankaj Talkies (Dist Ghazipur, UP) for about ** hrs. This is a problem emerging after every week. No one is responding. We are facing lot of difficulties ...

Jun 23, 2020 by Sonu Singh

Electricity supply is not proper and after complaint against it there is no solution (JVVNL ALWAR) ^Closed

I have *kwh electricity connection at my home.but it's supply wass not proper from morning since *am on **.**.**.i registered online complaint to solve this problem on customer care number.becoz I m a Corona warrior and presently working in Del...

Jun 22, 2020 by Rishi raj Sharma

Overcharges on bill (Pashchimanchal Vidyut Vitaran Nigam Ltd ) ^Closed

My account no: ************ I have last paid bill on **/**/**** and my electricity meter is changed after paid bill then previous paid bill amount is added into new meter and meter reading is *** but current bill amount is Rs.**** and my was ...

Jun 20, 2020 by Kavendra

REUND NOT RECEIVED (GSRTC Gujarat state Road Transport Corporation ) ^Closed

GSRTC (Gujarat state Road Transport Corporation) HAS CANCEL MY TRIP ON DATE **-**-**** BUT STILL NOT REFND MY BOOKING AMOUNT RS **** MY PNR NO : G******** AND TRIP CODE: ****SRTAMLACSLP PLEASE HELP IN THE MATTER SIR ATTACHED CANCEL TICKET...

Jun 15, 2020 by DARSHAK MANDALIYA

Home Delivery system of RJ indane Gas Agency Sandi Hardoi (RJ Indane Gas Agency) ^Closed

I want to lodge my complaint regarding Manorama Srivastava home delivery. When booking with the help of i v r, I am told the price of my booking through a message. In the same sequence, the price of my last booking was stated as Rs. *** and in ...

Jun 09, 2020 by Manorama Srivastava

BS 4 REGISTRATION ISSUE (RTO VAHAN SITE ISSUE) ^Closed

This is to inform you that we have one stock of BS IV * wheeler Auto . Due to some technical issue our payment was reversed . In the same time we are informed to Help desk vahan through mail. and toll free number also. But they are advised to ...

Apr 28, 2020 by P Manjubala Sree