Government Complaints
Imagine a scenario where you are headed to a government organization to get some work done. But all you see is people yawning, delaying their work, or even asking you to come tomorrow as their system is down regularly. It is quite a common scene in India specially in government banks. You will naturally feel helpless and start weighing your options and will feel that there is very little you can do. Thankfully to tackle this issue The Department of Administrative Reforms and Public Grievances have operated a new online platform (https://pgportal.gov.in/) which enables the citizens to file a complaint against any government organization. So how can a consumer raise a voice in this government complaint website against any government department? Firstly visit the website https://pgportal.gov.in/ and then click on ‘Citizen Corner’ box in the portal. You will have three options available. Click on Lodge grievance here to file a new complaint. Fill in all the details like name, address etc and attach the supporting documents. Finally, enter the CAPTCHA code and then click on submit. Apart from this online portal if you have any corruption related complaint against any government employee then you can file your case at the Central Vigilance Commission (CVC) or Central Bureau of Investigation (CBI). The CVC is the central level body and will accept cases against central government ministries and departments, nationalized banks and insurance companies etc. In both the cases you can file your complaint online or via email. Finally, there is the Anti Corruption Bureau. Every state has their own Anti Corruption Bureau and this accepts complaints against state government employees only. Finally, if you believe that no one is listening to you then you can approach your nearest consumer forum. This is the least expensive method and dosen’t even require a lawyer to handle the case documents. We at Voxya help in approaching the consumer forum by preparing all the case documents. All you have to do is sign the form and submit it in court. We generally receive about 20 monthly government complaints. The most commonly reported government complaints at Voxya are overpriced water supply, rude staff behaviour, delay of work, unsatisfactory services etc.
Didn t get side lower berth for sleeper class (IRCTC) Open
I tried to book * tickets online dated **th Dec ****, from kalaburgi to Bengaluru of which * senior citizens. While booking ticket, i have chosen Lower berth and side lower berth as preference. However not even a single lower berth i have...
Nov 10, 2019 by Prakash CM
IRCTC refunds not received (IRCTC) Open
I had three transactions with IRCTC. * were failed transactions and * was cancelled ticket. I haven't received refunds for any of them. It's been over * weeks after they processed refunds. Even after multiple emails and calls to IRCTC there is ...
Nov 02, 2019 by Prabhath Mathew
Cancelled ticket amount not refunded after 3 months (IRCTC) Closed
I cancelled my booked train ticket on *st August.(PNR no - **********) .But I haven't received the refund amount yet.I raised so many complaint. Till date they haven't done anything on that. Complaint Ticket Id:-******* I called IRCTC customer...
Oct 31, 2019 by Subhasmita Baral
Fraud by TTE or the Indian Railway system and challenging the repudiation of my TDR (Indian Railways) Open
I booked a ticket on the 'ASR DBRG EXPRESS (*****)' for a journey on **th Oct. ****, having PNR No. **********, from Guwahati to Mariani. However later I was informed via. message that the train was late by almost * hours. Since it was urgent, ...
Oct 22, 2019 by SAYAN MAZUMDER
Pan card not delivered (PANIND) Closed
I applied online for a pan card * months back and I haven't received it yet. Tried to contact them several times but they are not replying to the emails and their phone number which I found on google is not getting connected. I think this is a ...
Aug 29, 2019 by Rajat saroch
Pan card not delivered (PANIND) Open
Actually I wanted to apply online for Pancard. I searched it on google and the first site that appeared was PANIND. I had no idea about how much it charges for a pan card. I just did the transactions which were Rs. *** but it could be done for ...
Aug 27, 2019 by Devashish Thakur
Getting tubewell supply in home (Electricity department Dhampur Distt BIJNOR U.P.) Open
As per U.P. government, home and commercial electricity supply have to be segregated and the no of hours of supply are different for these two lines. But my home supply is still connected to the tubewell line. Due to this, I am not getting the ...
Jul 08, 2019 by Ankit Kumar
Water bill and water quality (Delhi Jal Board) Open
My K No. **********. I am fed up of Delhi Jal board because they send us the bill of ****/- for last * months. I don't know why because in my family there are only * members. We are not using water that much. In my same building rest of user ge...
Jun 29, 2019 by Shanu kumar singh
Pension papers are not sent by tahsildar (TAHSILDAR CHINTALAMANEPALLY) Closed
Tahsildar, Chintalamanepally ( one of the mandals of Komuram Bheem Asifabad dist) is intentionally not forwarding pension papers to the sanctioning authority. He is insisting to do the work even after retirement. In the name of the official rec...
May 16, 2019 by FAZALUR RAHMAN
Injustice with the people (Water Board) Open
The government water facility is controlled by madarsa in Mukundgarh. How government can give facility to Muslim madrsa or any Hindu temple of any society a water supply responsibility. As of water supply is made to government controls, not by ...
May 15, 2019 by Arvind Ghasiram Saini
Extremely rude and insensitive newspaper headline (Dinamalar) Closed
This newspaper very frequently publishes insensitive headlines. They have published such a cheap headline humiliating the victims of Sri Lanka attacks and mocking the Christian faith. These people really need to be screwed. What audacity it tak...
Apr 24, 2019 by Shifana Lourdes
Service not provided properly (Ration Card Agent Online Service Provider) Open
I have filled an online form to make ration card on rationcardagent site and deposit Rs. ***/ as a fee. After * days they said to send the application form on mail and deposit on concern government authority with the required fee. They also sai...
Apr 24, 2019 by ARCHANA MANI TRIPATHI
The editor has defamed lakhs of dental surgeons from the title of the article (Times of India) Open
*Grievance to Times of India* We are grieved by the heading of the article https://timesofindia.indiatimes.com/india/govt-mulls-bridge-course-to-make-dentists-doctors/articleshow/********.cms?utm_campaign=andapp&utm_medium=referral&utm_source=...
Apr 20, 2019 by Dr.N.Karthik
Not a genuine website (Gstregistrations.in) Open
My wife was looking to register GST for her small scale business and choose gstregistrations.in among other websites that offer online services for GST registration. It has been ** days and we have not received our ARN. Upon doing research we f...
Apr 19, 2019 by Vikram Rengaswamy
Data mentioned wrongly (aadhar E-Sewa center) Closed
I went to aadhar E-Sewa centre for change of address. I had filled the application and submit the application including change of address fees Rs.**/-. In that application, I filled S/o Loganthan. But they had mentioned in my aadhar card as C/...
Apr 17, 2019 by Gopalakrishnan
No satisfactory response from the website (Gstregistrations.in) Open
I have registered on this website for GST registration and I have paid amount which that they have demanded to complete the registration. But after all this, they filled my form after many days not as promised. After that, I am not getting any ...
Apr 16, 2019 by Jitendra mali
Facing water related problems (Home Based) Closed
We are suffering for water from the last * days. This is not a good manner to deal with people in Darala Ukkayapali. We need your support asap to deliver water....
Apr 16, 2019 by Ameer
Delay of authorization letter (Paramount) Closed
Fir no: *******. We have submitted information whatever they asked by ** p.m, but till now they have not processed. They informed me that they will send the authorisation letter within ** min. But it took * hours ** min till I have not received...
Apr 13, 2019 by Eswara Rao p
Facing water problem (Water wox department) Closed
My problem is that the water line of my home is broken by LNT workers during the construction of road * months before. Then I complained too many times to water wox department which is at punch Dev mandir but I did not get any result. There is ...
Apr 13, 2019 by Kartikey loyal
