Apple - Bought a defective iPhone ^Open

Bought an iPhone ** Pro *** GB on Jan *, ****. From the first day, the iPhone was having some touch issues. I contacted apple support right away through online chat. They suggested me to reboot the iOS as well as to reset my device. Nothing ...

Jan 30, 2020 by Navroop Singh Bajwa

Asus Laptop - Laptop given for service but didn't receive back ^Open

I shared my laptop with the ASUS support team called F* info solutions. After an hour I got a call that they haven't taken my laptop. Confirmation of the collection of laptop was via text. There were two texts that I received. One was confirm...

Jan 21, 2020 by Sitanshu Srivastava

Samsung Mobiles - Wifi disconnection issue ^Closed

I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care within a week and they perfo...

Jan 07, 2020 by Syed Ahmed

Motorola (mobile Company) - Over charge and duplicate battery replaced by Motorola Service Center ^Open

I have got my Moto M battery replaced by Good Luck Communication, Office No-**, *rd Floor, Satkar Building **-**, Nehru Place New Delhi-******, delhi - Delhi, ***********,**********, **:**-**:** Mon-Sat. They have charged me rs **** and provid...

Nov 21, 2019 by Vikash Kumar

Samsung - Non cooperative customer service by Samsung India ^Open

On **/**/**** I purchased one Samsung Galaxy A ** handset from a local mobile store. On **/**/**** I saw some disturbance on that particular handset. Accordingly, on **/**/**** first I went to that local mobile shop after examining the handset....

Sep 08, 2019 by Anupam Khamaru

Samsung Electronics India Private Ltd - Overcharging for mobile device ^Open

I purchased Samsung S** on **th June **** from Samsung Store in Gurgaon under the SBI card no cost EMI scheme. But the amount I am paying to the Bank is more than the amount received from Samsung as cashback. Already talked with SBI Credit Car...

Aug 27, 2019 by PANKIL AHUJA

Lenovo India Pvt Ltd - Under onsite warranty service delayed by Lenovo ^Open

We have a complaint in a Lenovo V*** Laptop that has bought on ** Jan ****. We bought ** numbers of the model on that date in the month of Jan ****. We have a problem with a hard disk in one of the laptops. We complain & after ** days they came...

Aug 20, 2019 by Sensei Karunakaran

Nokia India(hmd Global) - Manufacturing fault in mobile phone ^Open

I have purchased an expensive premium model Nokia mobile *.* from online giant Amazon India. From the date of purchase, it was creating a lot of issues in the display like couldn't attend the incoming calls and the screen freezes and has to res...

Aug 20, 2019 by Sriram bhaskar PM

Nokia India - Worst response from Nokia service team ^Open

Within * months of purchase, my Nokia *.* phone started having charging problems. I took it to Udaipur Nokia service centre on ** July. They examined and said that I will get it on ** July. I called on ** July and they told that parts are delay...

Aug 16, 2019 by Manish Surana

Dell India Private Limited - Damaged my product ^Open

Purchased Dell Inspiron **** laptop on **th November ****. Product service tag no. **HKYN* Got the worst customer service with Dell. People here are to make fool out of others in every way possible. I faced an issue on July **** registered a...

Aug 08, 2019 by VISHAL JAISWAL

Xiaomi Mi - Complaint regarding Mi's bad services at service centre ^Open

I am owning a device Redmi Note *. Recently I visited one of Xiaomi Mi's service centre at Azamgarh UP for replacement of display ( it was cracked ) and problem in power and volume buttons. They submitted my device and give me a paper with wri...

Jul 23, 2019 by M.K. Malik

mi note 7s - Faulty phone delivered no customer support ^Closed

I have received a faulty mobile Redmi Note *S which is hanging badly. The camera also gets stuck. I need an immediate refund on this but they try to push for replacement or service centre. This is not I have spent ***** for. They said they will...

Jul 18, 2019 by Rahul Uppal

Xiaomi Redmi - Xiaomi India poor quality redmi note 7s ^Open

I have bought Redmi Note *s on *st of July **** which was delivered on *rd July ****. I started using from the *rd evening. When I charged the mobile on *th July **** I felt the temperature was very high. When the day passes the battery drained...

Jul 18, 2019 by Yogesh Nagarajan

Dell India Private Limited - Faulty laptop and inadequate services ^Open

I own an Inspiron **** which is a refurbished laptop I received as a replacement for my first laptop Inspiron ****. The Inspiron **** showed issues within * months after purchase. The hard disk had some problem which was diagnosed with support ...

Jul 11, 2019 by Tomin Mathew

Mi - Mi not ready for return or replacement ^Open

I purchased Mi* A on **th Jun ****. It was delivered on *nd July in my absence. I didn't open the package for * days. When I opened it I noticed it's missing charger, SB cable and pin for sim ejection. I reported the same to customer support w...

Jul 09, 2019 by Milind

Phoneskart.in - Fake product deliver in phoneskart.in ^Open

I ordered Speria s* notch by paying ****. The payment went through the debit card payment gateway and a confirmation SMS and email of the amount debited were received instantly. Order option was working at the time of ordering. I am trying to s...

Jun 22, 2019 by Asif Ahmad ahangar

Tashi Vision - Fraud in the name of loan ^Open

I am a low earning man. I visited Tashi vision mobile shop in Patna to buy a smartphone of under ***** on the day of dhanteras. I chose a phone under ***** but the person who was available at the shop Mr Ajay. Mr Rustom pitched me a smartphone ...

Jun 09, 2019 by Mohammed faiz azam

Nokia India(hmd Global) - Nokia 4.2 bad service bad charger ^Open

I purchased a new Nokia *.* mobile phone and had asked for details about Vodafone cashback benefits. It has been more than ** days they responded to the process of claiming the benefit in the same while the charger supplied by them on the **th ...

Jun 06, 2019 by M.Satyanarayana

Vivo Y83 Oplore - Fraud at vivo service centre ^Open

Dhokhadhari at Vivo service centre Shakarpur Laxminagar new Delhi. Mai vivo k service center gya tha apna phone repair karane warranty me. Kyoki usme network issue tha. Mujhe *.* ghante ka tym dia gya ki apko phone mil jaega. Jab mai lene gaya ...

Jun 02, 2019 by Prince mishra

Hewlett Packard - Fixing my laptop on chargeable basis despite under warranty ^Closed

The laptop screen from one corner is popped out without any wear and tear or accidental damage. I reported this issue to HP when I noticed this while working on my laptop. The technician came and requested me to put it under ADP case as ADP is ...

May 27, 2019 by Nikita Bhukar

Nokia India(hmd Global) - Defective mobile supplied and irresponsible service provided by nokia ^Open

I have purchased Nokia *.* plus mobile from Nokia official website. The mobile delivered to me was defective as it has a charging problem. As the mobile was covered under a valid warranty, I approached the Nokia service care regarding the same....

May 17, 2019 by Manjunath S V

Dell India Private Limited - Unable to resolve manufacturing defect ^Open

Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the sa...

May 14, 2019 by Deepak Goyal

Samsung - Not repaired my mobile phone ^Open

I am a user of Samsung products. I am using Samsung phones from last many years. But this time I have a very pathetic experience with Samsung. I own a Samsung galaxy note * which I purchased * months ago. Some problem was occurring on the phone...

May 13, 2019 by Sahil kalra

Nokia India - Not returning my mobile ^Open

Nokia Service Centre of Shakarpur Delhi is excessively delaying in its service delivery. The service centre is not giving my phone back. I have contacted the Nokia Customer support as well. But they are too so irresponsible. My phone is in its ...

May 10, 2019 by Sushant Kumar

Nokia - Delaying in the service ^Open

The service centre is not giving my phone back. I have contacted the Nokia company for support. They are not responding properly. My phone is in its warranty period. Since it is defective from the beginning. I asked for a replacement. They didn...

May 09, 2019 by Gopika dk

Samsung - Mobile phone changed ^Open

References:- (a) My brother visits Samsung authorized service centre Mobile Token - ********** (b) Tele conversation – ref ********** (c) Invoice No Amazon SLKA***** I was listening from the word of the mouth that Samsung is good mobile ...

May 05, 2019 by Ranveer Singh

Xioami India - Warranty getting late ^Closed

I have been using this smartphone for * months after an update from Xioami. My phones network got broken, no cell signal. I went to the nearest service centre filed a warranty repair (changing the board). Now its been * weeks still no response....

May 04, 2019 by Kishor

Motorola Lenovo - Unsatisfied with service ^Open

I had purchased a Motorola XT****-* moto X* cellphone on *th May ****. The phone was working smoothly until **th March ****. On **th March ****, the phone started to overheat while charging and I was unable to charge the phone. So I took it to ...

May 03, 2019 by Amritha

Asus India - Defective product sold and terrible customer service ^Open

An Asus Laptop was sold to me with multiple defects. Engineers could not diagnose the problem until my third visit to the service centre. Then my motherboard was replaced. While replacing they damaged my product (Physical scratch on the lid). T...

May 01, 2019 by Avijit Gupta

Apple - Defective product found after opening brand new sealed box ^Open

I purchased a premium Apple Product: (Apple MacBook Air **-inch Retina Display, *.*GHz Dual-core Intel Core i*, ***GB) – Color: Gold from Ezone- South City Mall, Shop No: B**, ***A, Prince Anwar Shah Road, Kolkata-****** in the evening of **t...

Apr 23, 2019 by Supreet Bhattacharjee

Samsung - Memory card not supported ^Open

Received a duplicate memory card of ** GB. Not supported in every mobile and laptop. Please refund my money otherwise deliver the original memory card....

Apr 15, 2019 by Shubham pote