Dell - Dell Refund money for defective product ^Open

I had purchased a Dell laptop back in February ****. Since then I have been receiving some or the other problem or damage of the laptop. When I bought the laptop I wasn't in premium support warranty. The laptop had faulty hinges because of whic...

Jan 20, 2021 by Rishika Dhanawade

Apple - Sub Optimal Camera on my new MacBook Air ^Open

I had purchased a MacBook Air **** from iAstra store (Apple outlet), HSR layout on **-Oct-****. It was immediately noticed that the camera quality was sub optimal and totally grainy. Using the laptop even in daylight was found very difficult gi...

Nov 19, 2020 by Ajith Abraham Punnoose

Lenovo India - False commit ^Open

Complaint Submission Thank you for registering your complaint with us!!! Kindly add support@jagograhakjago.com and helplinejagograhakjago@gmail.com in your contact list to never miss any important email. Your complaint is registered with the...

Aug 29, 2020 by Amardeep kumar

Xiaomi Mi India - BAD SERVICE FROM MI SERVICE CENTER ^Open

SINCE LAST * MONTH I AM FACING ISSUES OF LOW SOUND IN NON CALLING STATE IN MY PHONE (REDMI NOTE *S ). FOR WHICH I HAVE SUBMITTED MY PHONE FOR MULTIPLE TIMES. UNFORTUNATELY SINCE LAST * MONTH THE SAME THING IS GOING ON AS THE CONCERN DEPARTMENT ...

Aug 08, 2020 by Atuf Shaikh

Samsung - New Refrigerator not working ^Open

I have been running from pillar to post for the last ** days in order to get the refrigerator in working order. But I am appalled to note the complete apathy towards customer service. Once the purchase is complete, this is one of the worst serv...

Aug 05, 2020 by Navneet

Hp - Bad service and impulsive behaviour ^Open

We went for some keys issue on my laptop keyboard... The person there at hp world told us that he will confirm from the company that it will give us free service or not because its * year gurarantee is now ** months old and he said that if keyb...

Jul 31, 2020 by Sanyam jain

United Telecom - Motherboard and battery of Mac damaged due to duplicate charger ^Open

I had purchased a Mac adaptor from United Telecom in Nepeansea Road on * June ****. * weeks ago my laptop stopped working and the technician informed me that the motherboard and battery were spoilt due to the fake adaptor. I informed the store ...

Jul 30, 2020 by Priti Pandya

Apple - 2020 Macbook Pro ^Open

Bought new Macbook pro and screen start coming out on ** day. No support and service center asking to pay another **,***/- after paying the cost of original product....

Jul 26, 2020 by Praval Sharma

Dell Computers - Successful Transaction but delaying refund ^Open

All these started on July * when I was trying to buy a laptop from dell So, by scanning Bharat QR code in google pay I did the payment the transaction was successful but dell was saying they didn't receive the money. So, after * days, I raised ...

Jul 22, 2020 by Sreejith Rajeev

Mi xiomi mobile - MI Phone Got Bend on Its Own ^Open

Recently Purchased MI Note * Phone for my wife, just * days back i noticed phone is bend, i removed the outer plastic cover and seen the naked phone and i was shocked how can this happened. I visited nearby MI Service Center and they denied to ...

Jul 14, 2020 by Kailash Kumar Parihar

Redmi Xiaomi - Complaint against your MI service center baddi distt solan himachal pradesh ^Open

i want to bring you kind notice the unsatisfactory and wrost service given by your baddi MI center. my redmi note * Pro has a receiver problem means very low incoming voice coming, i visited nearest MI service center Baddi and they repaired it...

Jul 10, 2020 by RAJIV

Apple - Damage product ^Open

Sir , I have purchased an iphone ** from your registered seller named I Crest (bareilly, Uttar Pardesh ,India ) on dated ** th of September of last year **** and then after few days i started facing issues of battery as it started decreasing ...

Jul 09, 2020 by Saksham Singh

Realme - Realme Delivery Fraud ^Open

On * Jan, I placed an order for realme store c* from your website realms.com, the order got delivered on ** Jan on an another address and was received by another person. The order was prepaid, and the delivery service sent it to wrong perso...

Jul 08, 2020 by The Parteek Bajaj

Mi mobile - Service Centre are not interested to do work very very bad service mi mobile ^Closed

Mera mi A* mobile ka screen tut gaya h Mai service Centre gaya to vo online token no. Lagane ki baat karte jab ki Mai aur vo bhai Kai baarr online appointment ki kosis karta hu magar hamesha full batata h aur vo Bina appointment ke mobil...

Jun 28, 2020 by Sarfaraz khan

Apple - Mental torture and harassment by apple support and service center ^Open

I purchased Apple Macbook Pro model no. A**** on **th of August **** from apple authorised store at connaught place New Delhi. It's been less the * months that I started noticing weird glitches on the screen. I was very much afraid so I took i...

Jun 15, 2020 by Aaditya Kumar

Lenovo (INDIA) Private Limited - Laptop Repair Service Delay ^Open

Hi team, My asset serial no: PF***NJ* under onsite ADP warranty for * more year as of today. I understand that in current covid situation the things are delayed but it should not take more than * months to repair a laptop. My laptop go...

Jun 08, 2020 by Karandeep SIngh

Samsung - MY SAMSUNG NOT WORKING ^Open

Respected Sir/Ma'am, I have ordered SAMSUNG M**S on *th March, **** and I have received on *th March, **** at Amazon and it costs an amount of **,***/-. After ** days i.e., **th June, **** My Phone is not working ...

Jun 05, 2020 by NALLA PURNA CHANDRA RAO

Dell - Dell is selling faulty laptops ^Open

I have purchase a new laptop from DELL exclusive store based in Indirapuram, Ghaziabad on ** Jan ****. and laptop is not working fine since day *. and not working at all since last ** days.. and dell is not supporting me and not ready to change...

Apr 06, 2020 by Sushant Gupta

Apple - Unauthorised Subscription Renewal ^Closed

I downloaded an app called iTranslator through App Store and logged in with my Apple ID. This was last year when I was on a trip abroad and I deleted the app in * days as I didn't find it useful. However today I was charged Rs**** on my card ad...

Apr 01, 2020 by Nandini Batra

Apple - Not able to make calls on iPhone after software update ^Open

My iPhone * , which was earlier working fine went into a frozen mode with apple logo on a white screen. I updated the iPhone to the latest iOS **.*.* with Mac. after the update my phone has stopped making calls nor allowing me to attend the cal...

Mar 13, 2020 by S RAJ

Dell India Private Limited - Dell India Private Limited Unable to resolve manufacturing defect ^Open

Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the sa...

Feb 22, 2020 by Deepak Goyal

Apple - Bought a defective iPhone ^Open

Bought an iPhone ** Pro *** GB on Jan *, ****. From the first day, the iPhone was having some touch issues. I contacted apple support right away through online chat. They suggested me to reboot the iOS as well as to reset my device. Nothing ...

Jan 30, 2020 by Navroop Singh Bajwa

Asus Laptop - Laptop given for service but didn't receive back ^Open

I shared my laptop with the ASUS support team called F* info solutions. After an hour I got a call that they haven't taken my laptop. Confirmation of the collection of laptop was via text. There were two texts that I received. One was confirm...

Jan 21, 2020 by Sitanshu Srivastava

Samsung Mobiles - Wifi disconnection issue ^Closed

I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care within a week and they perfo...

Jan 07, 2020 by Syed Ahmed

Motorola (mobile Company) - Over charge and duplicate battery replaced by Motorola Service Center ^Open

I have got my Moto M battery replaced by Good Luck Communication, Office No-**, *rd Floor, Satkar Building **-**, Nehru Place New Delhi-******, delhi - Delhi, ***********,**********, **:**-**:** Mon-Sat. They have charged me rs **** and provid...

Nov 21, 2019 by Vikash Kumar

Samsung - Non cooperative customer service by Samsung India ^Open

On **/**/**** I purchased one Samsung Galaxy A ** handset from a local mobile store. On **/**/**** I saw some disturbance on that particular handset. Accordingly, on **/**/**** first I went to that local mobile shop after examining the handset....

Sep 08, 2019 by Anupam Khamaru

Samsung Electronics India Private Ltd - Overcharging for mobile device ^Open

I purchased Samsung S** on **th June **** from Samsung Store in Gurgaon under the SBI card no cost EMI scheme. But the amount I am paying to the Bank is more than the amount received from Samsung as cashback. Already talked with SBI Credit Car...

Aug 27, 2019 by PANKIL AHUJA

Lenovo India Pvt Ltd - Under onsite warranty service delayed by Lenovo ^Open

We have a complaint in a Lenovo V*** Laptop that has bought on ** Jan ****. We bought ** numbers of the model on that date in the month of Jan ****. We have a problem with a hard disk in one of the laptops. We complain & after ** days they came...

Aug 20, 2019 by Sensei Karunakaran

Nokia India(hmd Global) - Manufacturing fault in mobile phone ^Open

I have purchased an expensive premium model Nokia mobile *.* from online giant Amazon India. From the date of purchase, it was creating a lot of issues in the display like couldn't attend the incoming calls and the screen freezes and has to res...

Aug 20, 2019 by Sriram bhaskar PM

Nokia India - Worst response from Nokia service team ^Open

Within * months of purchase, my Nokia *.* phone started having charging problems. I took it to Udaipur Nokia service centre on ** July. They examined and said that I will get it on ** July. I called on ** July and they told that parts are delay...

Aug 16, 2019 by Manish Surana

Dell India Private Limited - Damaged my product ^Open

Purchased Dell Inspiron **** laptop on **th November ****. Product service tag no. **HKYN* Got the worst customer service with Dell. People here are to make fool out of others in every way possible. I faced an issue on July **** registered a...

Aug 08, 2019 by VISHAL JAISWAL

Xiaomi Mi - Complaint regarding Mi's bad services at service centre ^Open

I am owning a device Redmi Note *. Recently I visited one of Xiaomi Mi's service centre at Azamgarh UP for replacement of display ( it was cracked ) and problem in power and volume buttons. They submitted my device and give me a paper with wri...

Jul 23, 2019 by M.K. Malik

mi note 7s - Faulty phone delivered no customer support ^Closed

I have received a faulty mobile Redmi Note *S which is hanging badly. The camera also gets stuck. I need an immediate refund on this but they try to push for replacement or service centre. This is not I have spent ***** for. They said they will...

Jul 18, 2019 by Rahul Uppal

Xiaomi Redmi - Xiaomi India poor quality redmi note 7s ^Open

I have bought Redmi Note *s on *st of July **** which was delivered on *rd July ****. I started using from the *rd evening. When I charged the mobile on *th July **** I felt the temperature was very high. When the day passes the battery drained...

Jul 18, 2019 by Yogesh Nagarajan

Dell India Private Limited - Faulty laptop and inadequate services ^Open

I own an Inspiron **** which is a refurbished laptop I received as a replacement for my first laptop Inspiron ****. The Inspiron **** showed issues within * months after purchase. The hard disk had some problem which was diagnosed with support ...

Jul 11, 2019 by Tomin Mathew

Mi - Mi not ready for return or replacement ^Open

I purchased Mi* A on **th Jun ****. It was delivered on *nd July in my absence. I didn't open the package for * days. When I opened it I noticed it's missing charger, SB cable and pin for sim ejection. I reported the same to customer support w...

Jul 09, 2019 by Milind

Phoneskart.in - Fake product deliver in phoneskart.in ^Open

I ordered Speria s* notch by paying ****. The payment went through the debit card payment gateway and a confirmation SMS and email of the amount debited were received instantly. Order option was working at the time of ordering. I am trying to s...

Jun 22, 2019 by Asif Ahmad ahangar

Tashi Vision - Fraud in the name of loan ^Open

I am a low earning man. I visited Tashi vision mobile shop in Patna to buy a smartphone of under ***** on the day of dhanteras. I chose a phone under ***** but the person who was available at the shop Mr Ajay. Mr Rustom pitched me a smartphone ...

Jun 09, 2019 by Mohammed faiz azam

Nokia India(hmd Global) - Nokia 4.2 bad service bad charger ^Open

I purchased a new Nokia *.* mobile phone and had asked for details about Vodafone cashback benefits. It has been more than ** days they responded to the process of claiming the benefit in the same while the charger supplied by them on the **th ...

Jun 06, 2019 by M.Satyanarayana

Vivo Y83 Oplore - Fraud at vivo service centre ^Open

Dhokhadhari at Vivo service centre Shakarpur Laxminagar new Delhi. Mai vivo k service center gya tha apna phone repair karane warranty me. Kyoki usme network issue tha. Mujhe *.* ghante ka tym dia gya ki apko phone mil jaega. Jab mai lene gaya ...

Jun 02, 2019 by Prince mishra

Hewlett Packard - Fixing my laptop on chargeable basis despite under warranty ^Closed

The laptop screen from one corner is popped out without any wear and tear or accidental damage. I reported this issue to HP when I noticed this while working on my laptop. The technician came and requested me to put it under ADP case as ADP is ...

May 27, 2019 by Nikita Bhukar

Nokia India(hmd Global) - Defective mobile supplied and irresponsible service provided by nokia ^Open

I have purchased Nokia *.* plus mobile from Nokia official website. The mobile delivered to me was defective as it has a charging problem. As the mobile was covered under a valid warranty, I approached the Nokia service care regarding the same....

May 17, 2019 by Manjunath S V

Dell India Private Limited - Unable to resolve manufacturing defect ^Open

Dell is unable to resolve the manufacturing hardware issue of the Alienware ** R* model laptop. Even after *-* hardware part replacement services in the duration of last **-** days. My system is completely dead and Dell is always sending the sa...

May 14, 2019 by Deepak Goyal

Samsung - Not repaired my mobile phone ^Open

I am a user of Samsung products. I am using Samsung phones from last many years. But this time I have a very pathetic experience with Samsung. I own a Samsung galaxy note * which I purchased * months ago. Some problem was occurring on the phone...

May 13, 2019 by Sahil kalra

Nokia India - Not returning my mobile ^Open

Nokia Service Centre of Shakarpur Delhi is excessively delaying in its service delivery. The service centre is not giving my phone back. I have contacted the Nokia Customer support as well. But they are too so irresponsible. My phone is in its ...

May 10, 2019 by Sushant Kumar

Nokia - Delaying in the service ^Open

The service centre is not giving my phone back. I have contacted the Nokia company for support. They are not responding properly. My phone is in its warranty period. Since it is defective from the beginning. I asked for a replacement. They didn...

May 09, 2019 by Gopika dk

Samsung - Mobile phone changed ^Open

References:- (a) My brother visits Samsung authorized service centre Mobile Token - ********** (b) Tele conversation – ref ********** (c) Invoice No Amazon SLKA***** I was listening from the word of the mouth that Samsung is good mobile ...

May 05, 2019 by Ranveer Singh

Xioami India - Warranty getting late ^Closed

I have been using this smartphone for * months after an update from Xioami. My phones network got broken, no cell signal. I went to the nearest service centre filed a warranty repair (changing the board). Now its been * weeks still no response....

May 04, 2019 by Kishor

Motorola Lenovo - Unsatisfied with service ^Open

I had purchased a Motorola XT****-* moto X* cellphone on *th May ****. The phone was working smoothly until **th March ****. On **th March ****, the phone started to overheat while charging and I was unable to charge the phone. So I took it to ...

May 03, 2019 by Amritha

Asus India - Defective product sold and terrible customer service ^Open

An Asus Laptop was sold to me with multiple defects. Engineers could not diagnose the problem until my third visit to the service centre. Then my motherboard was replaced. While replacing they damaged my product (Physical scratch on the lid). T...

May 01, 2019 by Avijit Gupta

Apple - Defective product found after opening brand new sealed box ^Open

I purchased a premium Apple Product: (Apple MacBook Air **-inch Retina Display, *.*GHz Dual-core Intel Core i*, ***GB) – Color: Gold from Ezone- South City Mall, Shop No: B**, ***A, Prince Anwar Shah Road, Kolkata-****** in the evening of **t...

Apr 23, 2019 by Supreet Bhattacharjee

Samsung - Memory card not supported ^Open

Received a duplicate memory card of ** GB. Not supported in every mobile and laptop. Please refund my money otherwise deliver the original memory card....

Apr 15, 2019 by Shubham pote