Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Intentionally looting patients (Medanta The Medicity) ^Open

My mother-in-law had her left lung sepsis with loculated left pleural effusion with atelectasis and she was being treated in Dibrugarh in Assam. The doctors looking after her advised surgery. However, after much deliberation and consultation wi...

Jun 24, 2019 by Arun Sarawgi

Insufficient items delivered (Medlife) ^Open

I had purchased * packs of * Dettol handwash refills each of ***ml from Medlife for a total of Rs ***. That said when I got my package and opened it to my horror I saw that the box contained only * refills instead of *. Actually, I had purchase...

Jun 22, 2019 by Uma Handa

Wrong medicine package delivered ( Jeena Sikho And U.k Teleshopping) ^Open

I am suffering from fistula disease for which I am taking medicine from company Jeena Sikho. Around * doses of medicine are been purchased by me from Jeena Sikho through COD. This fraud person name as “Nimesh Agarwal “contact me as staff fr...

Jun 21, 2019 by Anil mahto

Medical negligence 'Killed my healthy husband' (Dr. Bhavin Vasada And Team Sicu Staff And Dialysis Staff Of Shalby Hospital Sg Highway) ^Open

The complaint is attached. Therefore, since the negligence of doctors. No timely action on the part of SICU and delay in giving dialysis service because in medical every second's matter. I request authority take up the issue for stringent acti...

Jun 19, 2019 by Asha Tiwari

Blood test report missing and wrong (Medlife) ^Open

I had booked an appointment with m/s Medlife to collect a blood sample from home for a couple of blood test. As per discussion with Medlife executive I had paid the full amount of all required test. After two days I got test report on email and...

Jun 19, 2019 by Krishan

Medicines missing and no response about refund (Medlife) ^Open

I have been a regular customer of medlife since last * year. On *th June I re-ordered the medicines with Order no #OR****BQ-***A. It was delivered on *th June. To my surprise, the main medicine was missing. When I contacted customer care, they ...

Jun 14, 2019 by Vijay Agarwal

Wrong blood test done (HARSHITHA HOSPITALS) ^Open

As per my doctor prescription have to do a lipid profile test but the hospital did a Liver function test. When I go and inform. They asking me to pay again to do Lipid profile test. Since hospital services are peoples life-related services but...

Jun 10, 2019 by VELMURUGAN M

Refund of money (M21 sugar medicine ) ^Open

I used m** sugar medicine taken from Srilakshmi Ayaravadhik for * months. First, they told to for * month only you will free from sugar problem. It cured money will be refunded. So I used * box no use they told to use one more. I used the *nd b...

Jun 02, 2019 by D VINODJUMAR

Treatment not done (Dr. Batras Positive Health Clinic) ^Open

I paid the amount in advance at doctor Batras Mahagun Mall Vaishali and nothing was cured at all. Literally nothing. Conditions just aggravated under them. ...

May 31, 2019 by Moulshree Sharma

Medical negligence did (Seeds Of Innocence Ivf Center) ^Open

Mere sath IVF k naam pr * bar fraud hua h seeds of innocence IVF centre Faridabad/Delhi mai. On my *st ivf they give me fake pregnancy report and the *nd time they don't take any precaution, test or treatment to stop failure. They take money fr...

May 30, 2019 by Deepika

Irreversible damage caused by doctor (Sankara Eye Hospital) ^Open

We had a very bad experience of irreversible eye damage by Dr Surendranatha Reddy in Sankara eye hospital. Below are the details of the notice. I am not sure whether I am contacting the right person to avoid victims. The doctor permanently...

May 25, 2019 by Anitha

Dental negligence by clinic (EPIONE CLINIC) ^Open

I am writing to submit a complaint regarding the negligence and damage done to my tooth during the dental surgery. On **th March self consulted Dr Neha Gupta at her Clinic with X-RAY & OPG regarding my dental treatment wherein she said she will...

May 20, 2019 by ABHISHEK KUMAR

Not providing receipt for my payment (Mayflower Hospital For Women And Children ) ^Open

My mother is admitted to Mayflower hospital for Women and Children on **/Apr and got discharged on **/Apr/****. I paid *****/- as final settlement. Since then the hospital staff didn't give me the receipt and I have been following up for a mont...

May 19, 2019 by Ravikanth Upadrasta

Incomplete product delivered (Medlife Green Apple Exim Private Limited) ^Open

Order No. OR****EF-***A Invoice No.BLR**-**-***** Date **/**/**** Company: Medlife - Green Apple Exim Private Limited. I order my medicines from Medlife online (via their Medlife app) regularly for the last * years. On *th May I ordered Ac...

May 18, 2019 by Vijayalaxmi K Srinivasan

Not satisfied with the doctor (Dr Batra) ^Open

My wife Ms Kamlesh Chhabra (ID. ************) was having high BP (***-**) and was taking allopathic medicine. Besides this, she was taking Thyroxin *** and was feeling very weak. We consulted Dr Batra at Preet Vihar centre and the doctors convi...

May 11, 2019 by Jas Chhabra

Package not delivered (Shopmeds.in) ^Open

I placed an order on ** Feb ****. I m trying to call but the call is not connecting. I asked about the product in email. But no response received....

May 11, 2019 by Rishabh Singh Tomar

Abandoned and mistreated invisible aligner treatment (Vasan Dental Care) ^Open

I paid in full for the Invisible aligner treatment with Vasan Dental Care (Dilsukhnagar, Hyderabad) in January **** (more than * years ago). It started with us receiving the aligner sets with * months of delay from what was initially promised a...

May 09, 2019 by Sandeep Kumar Allenki

Wrong test report (Dr. Lal Path Labs.) ^Open

I book a testing Lab no. ********* Lal Path Labs on dated */**/****. As per test report, my TSH is **.**. As on date */**/**** as per instruction of my doctor, I repeat the same test in Lal Path Labs and we founded My TSH is *.*** (Normal). Lab...

May 09, 2019 by Nagarjun

Cheated by the clinic (Enhance Clinic) ^Open

I wanted to get a Hair transplant done so I was referred by one of my friends to go to enhance clinics Gurgaon. They recommended me to go for PRP sessions and said I do not need a transplant as I have no space for extra hair. I took the package...

May 07, 2019 by Sahil Valecha

Bill is not provided by the doctor (Dr Harshit Acharya) ^Open

I visited Dr Harshit Acharya of Harshit Acharya Arogya Kendra address **/** harshid chamber opp epfo bldg near income tax ashram road Ahmedabad. He provided me with the bill of neither consultancy nor medicine. He does so to other patients as w...

May 05, 2019 by Rohit kumar