Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Forceful stay for medical treatment (Apollo Cradle) ^Open

I am having recurring fever from quite some time now. I was consulting with Doctor in Apollo Hospitals, Sector ** (Arvind Medicare Pvt. Ltd.). I have gone through multiple tests in the last couple of months (worth **k approx.), but the root cau...

Jul 17, 2019 by Shree Narayan Jha

Fraud by company (Divya sagar) ^Open

I have called on ** Jul ** at this no. *********** for self gastric problem. She promises only **** Rs you have to pay and your problem will be sorted out forever. Again on * Jul **, I have talked to Dr Sharma. She told that time my junior was ...

Jul 15, 2019 by Sanjay kumar sharma

Damaged insulin cartridges (Pharmeasy) ^Open

I had ordered the Lantus insulin cartridge on the pharmeasy app on July **, ****. Invoice number is C***-**-********. Order Id: *******. The insulin bottle was damaged when I opened the cartridge packet and the insulin was leaking. Pharmeasy pu...

Jul 13, 2019 by Shobha Bahl

Refuse to return money after their product failed to reduce weight as promised (Keto) ^Open

I have ordered a keto (weight loss pill) on **.March.**** and I received the product on **rd March ****. I started to take the pill little late as was on my period on **th March ****. Before starting the pill I was **.* kg and continuously chec...

Jul 01, 2019 by REENA PRADHAN

Lack of doctors to care the out patients in OPD (K r hospital) ^Open

As I visited the KR Hospital Mysore as an outpatient on **/**/**** at **:** am, only * doctor is available to check the outpatients that too he is not regularly checking the patients. Instead, he was taking a break of ** minutes for every ** mi...

Jun 28, 2019 by Govardhan Nagendra

Daily care mediclaim policy fraud (Daily care) ^Open

I have been fooled by a company named daily care who are selling fake mediclaim policies on phone by giving lucrative offers on mails, paytm wallet link payment with cash back guarantee. All address given by them is fake. They are doing transa...

Jun 26, 2019 by Sanjay negotra

Lab test package booked not get reports (Medlife.com) ^Open

I had booked lab test packages from medlife for my parents. The medlife person came at home and collected blood and urine sample on ** June ****. Also, he collected cash amount on the same day and assured me that the report will get via email w...

Jun 26, 2019 by Pravin Sarda

Intentionally looting patients (Medanta The Medicity) ^Open

My mother-in-law had her left lung sepsis with loculated left pleural effusion with atelectasis and she was being treated in Dibrugarh in Assam. The doctors looking after her advised surgery. However, after much deliberation and consultation wi...

Jun 24, 2019 by Arun Sarawgi

Insufficient items delivered (Medlife) ^Open

I had purchased * packs of * Dettol handwash refills each of ***ml from Medlife for a total of Rs ***. That said when I got my package and opened it to my horror I saw that the box contained only * refills instead of *. Actually, I had purchase...

Jun 22, 2019 by Uma Handa

Wrong medicine package delivered ( Jeena Sikho And U.k Teleshopping) ^Open

I am suffering from fistula disease for which I am taking medicine from company Jeena Sikho. Around * doses of medicine are been purchased by me from Jeena Sikho through COD. This fraud person name as “Nimesh Agarwal “contact me as staff fr...

Jun 21, 2019 by Anil mahto

Medical negligence 'Killed my healthy husband' (Dr. Bhavin Vasada And Team Sicu Staff And Dialysis Staff Of Shalby Hospital Sg Highway) ^Open

The complaint is attached. Therefore, since the negligence of doctors. No timely action on the part of SICU and delay in giving dialysis service because in medical every second's matter. I request authority take up the issue for stringent acti...

Jun 19, 2019 by Asha Tiwari

Blood test report missing and wrong (Medlife) ^Open

I had booked an appointment with m/s Medlife to collect a blood sample from home for a couple of blood test. As per discussion with Medlife executive I had paid the full amount of all required test. After two days I got test report on email and...

Jun 19, 2019 by Krishan

Medicines missing and no response about refund (Medlife) ^Open

I have been a regular customer of medlife since last * year. On *th June I re-ordered the medicines with Order no #OR****BQ-***A. It was delivered on *th June. To my surprise, the main medicine was missing. When I contacted customer care, they ...

Jun 14, 2019 by Vijay Agarwal

Wrong blood test done (HARSHITHA HOSPITALS) ^Open

As per my doctor prescription have to do a lipid profile test but the hospital did a Liver function test. When I go and inform. They asking me to pay again to do Lipid profile test. Since hospital services are peoples life-related services but...

Jun 10, 2019 by VELMURUGAN M

Refund of money (M21 sugar medicine ) ^Open

I used m** sugar medicine taken from Srilakshmi Ayaravadhik for * months. First, they told to for * month only you will free from sugar problem. It cured money will be refunded. So I used * box no use they told to use one more. I used the *nd b...

Jun 02, 2019 by D VINODJUMAR

Treatment not done (Dr. Batras Positive Health Clinic) ^Open

I paid the amount in advance at doctor Batras Mahagun Mall Vaishali and nothing was cured at all. Literally nothing. Conditions just aggravated under them. ...

May 31, 2019 by Moulshree Sharma

Medical negligence did (Seeds Of Innocence Ivf Center) ^Open

Mere sath IVF k naam pr * bar fraud hua h seeds of innocence IVF centre Faridabad/Delhi mai. On my *st ivf they give me fake pregnancy report and the *nd time they don't take any precaution, test or treatment to stop failure. They take money fr...

May 30, 2019 by Deepika

Irreversible damage caused by doctor (Sankara Eye Hospital) ^Open

We had a very bad experience of irreversible eye damage by Dr Surendranatha Reddy in Sankara eye hospital. Below are the details of the notice. I am not sure whether I am contacting the right person to avoid victims. The doctor permanently...

May 25, 2019 by Anitha

Dental negligence by clinic (EPIONE CLINIC) ^Open

I am writing to submit a complaint regarding the negligence and damage done to my tooth during the dental surgery. On **th March self consulted Dr Neha Gupta at her Clinic with X-RAY & OPG regarding my dental treatment wherein she said she will...

May 20, 2019 by ABHISHEK KUMAR

Not providing receipt for my payment (Mayflower Hospital For Women And Children ) ^Open

My mother is admitted to Mayflower hospital for Women and Children on **/Apr and got discharged on **/Apr/****. I paid *****/- as final settlement. Since then the hospital staff didn't give me the receipt and I have been following up for a mont...

May 19, 2019 by Ravikanth Upadrasta