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Acko

 - Rejection of Health Insurance Claim Open

Chirag Haria filed this complaint against Acko on Mar 15, 2023

We had declared our pre-existing disease while purchasing policy online. There Policy Document doesnot carry any details of Pre-Existing Disease. Only mentioned is zero Waiting period for pre-existing disease. We filed the claim for reimbursement, which was rejected saying pre-existing disease was not declared while taking the policy.
We asked for the documents, they are not ready to provide the same.
Also they misleaded when we wanted to go for cashless hospitalisation saying this hospital is not in there network but it was. We confirmed with Hospital as well as surveyor.

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Resolution Demanded:
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Acko

3 Total Complaints
1 Total
Resolved
33.33% Consumer Satisfaction

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Related Complaints

Acko - Money not arrived in my account Closed

Respected sir, Yesterday I requested for a loan today which amount is **** in app its show disbursed but money not arrived in my account what can i do now?please resolve this issue as soon as possible.....

Oct 21, 2022 by Barsha das

Acko - Package not delivered Open

on my Mpocket profile it showing amount is disbursed.. but amount is not credited to my account please solve my problem ...

Nov 02, 2022 by Paramesh Naduvinakeri

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