File a Complaint against Netmeds.com
Case Details
Personal Info
Resolution
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How to resolve Netmeds.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Netmeds.com?
If you are not satisfied with Netmeds.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Netmeds.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Netmeds.com
But before filing a complaint, you should
a. Contact the customer support of Netmeds.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Netmeds.com
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How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Netmeds.com - No Refund received of payment Closed
I have booked a diagnostic service on Netmeds.com on Aug **,**** *.**am, Order ID=DIAG************* and paid *** rupees my Indusind creditcard was debited but the order didinot went through despite repeated emails and calls still didnot got ref...
Aug 29, 2023 by Dr.Prince Prakash
Netmeds.com - Wrong damaged item received Open
I ordered Folliserum. Received Follirich. It was damaged. I had sent pictures of damaged, wrong medicine to the company id. the company claims that it has not received it and is fooling me. I have attached the mails of pictures of the damage...
Jun 30, 2023 by Parvathy Ramachandran
Netmeds.com - Order not delivered and refunded from last 3 month Closed
Even after three months of waiting, this order is still listed as "in transit." When will my order amount be returned? Please share the proper resolution soon, I cannot afford to wait more than three months for a single order. Order ID: NMS*...
Jun 14, 2023 by Anoop Jain
Netmeds.com - Refusal to accept valid prescription Closed
I had submitted a prescription for certain psychiatric medications required for myself. I have been submitting prescriptions for the same medication prescribed by the same.doctor to Netmeds.com for years and have never had a problem receiving m...
Jun 11, 2023 by Gautam Jagtiani
I am Juvenile Diabetic since year **** and as part of treatment i am mandatorily required to take insulin daily as prescribed. As a routine i buyed one of life saving drug Insulin from Netmeds.com along with Novopen. They delivered Novopen but ...
May 15, 2023 by Sachin Udepurkar
Netmeds.com - Complaint against NetMeds Closed
This is how Net meds customer care handles complaints: Ticket No:************ Dear Narender, We apologize for the inconvenience caused, We understand your concern regarding the issue in your offline purchase. We request you to ...
May 12, 2023 by Dr Deepankar
Netmeds.com - Damaged item delivered Open
I had ordered a ACCU_CHECK Active strips ** numbers for blood glucose testing. The product I received was having seal opened and the strips were missing....
Apr 26, 2023 by Satish Parande
Netmeds.com - Medicine not delivered Closed
I have placed prepaid order on the application for medicines. While placing the order it showed that it will be delivered within * days. But it was not delivered. Whenever I called customer case, I was told that it will be delivered by the end ...
Mar 18, 2023 by ANUBHAV SHAH
Netmeds.com - Received duplicate tablets Returned but No refund Closed
I ordered Amway tablets on ** January and recieved duplicate tablets on ** Jan **** as the barcode was scratched so I asked for return and refund. The product got picked up in its original condition, from the day it is picked I am asking for re...
Feb 07, 2023 by Pratiksha Hirve
Netmeds.com - Delivered the wrong product and don t cooperate for return Closed
I have ordered two vlcc haldi tulsi face wash but they delivered one wrong product. When I contact them for returning the product, they told me to send them images of the wrong product and batch no of the product. I have sent them the images ma...
Dec 28, 2022 by Dalia sasmal
Netmeds.com - Not refunding money Open
i paid money ***rs/- for medicine but my medicine is not delivered and saying that they didn't received money...
Sep 21, 2022 by viveksai
Netmeds.com - Damaged Item Open
Got a damaged item. Seal was broken. Packaging was open. Sent complaint mail with pictures to Netmeds, they are lying they haven’t received. Hence no action taken. Customer care executives giving fake ticket numbers and harassing me...
Mar 31, 2022 by Parvathy Ramachandran
Netmeds.com - Package not delivered Open
I ordered medicine for my wife. She was pregnant.they delivered two packages. But they still didn't deliver one package....
Feb 22, 2022 by pathem venkatesh
Netmeds.com - Wrong bills sent by netmeds Closed
Netmeds Order *****************W has been delivered on **/**/****! , but with wrong Doctors name and even though I sent them *-* emails and talked to their * customer care executive, they are not sending me correct bills. Due to this i could n...
Feb 16, 2022 by Tushar Lodha
Netmeds.com - Refund Closed
Hi my name is kundan Singh .. I ordered * COVID antigen self kit on *th January ** .I ordered because they mentioned in there app to deliver * of jan ,but they didn't .even not *th and ** then I called for cancellation and refund but they took...
Jan 31, 2022 by Kundan Singh
Netmeds.com - Received a wrong product and no response from netmeds Open
Hi Team, I have pasted the email sent to netmeds * days ago where there is no response yet. Hi Team, It's such a shame to see you all delivering * size smaller catheter, instead of ** FR I received **FR. Horrible experience. Product - ...
Jan 24, 2022 by Sneha K Ravishankar
Netmeds.com - Package delayed more tha usual timing Closed
I have order medicines for psoriasis on Dec, **th ****which were supposed to be delivered in between **-**th December. I have not received my package till date, it is delayed by * days. They have been making false promises that I will get my ...
Dec 19, 2021 by Ulka Khobragade
Netmeds.com - Refund issue for order ID Closed
Dear Sir, I have ordered medicine on **.**.****, Order ID-*****************A. Due to delay in delivery I have cancelled the order & asked to proceed for refund on **.**.****. But till date after many followup with customer support- almost **...
Nov 30, 2021 by Pankaj Chaudhari
I have placed on netmeds app. I chose gpay as payment mode. Money got deducted from my account. But on app it is showing no order placed. Nor i recieved any mail or message regarding order placement....
Nov 03, 2021 by Tushar Pore
Netmeds.com - Fraud by netmeds Closed
I received a damaged product from netmeds regarding this I contacted netmeds customer support, As per their request I dropped a mail from my registered email to the damaged team. I also contacted frequently my calls, emails and also my social m...
Jun 15, 2021 by Ganesh Datta
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