Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Non refund of amount (Homeocare International Private Limited) ^Open

I had paid amount of ***** at homecare international,kakinada,east Godavari, Andhra pradesh on **.**.** on name of K.bhavana with ID AN**. I had cancelled it on jan** ****. From then I had followed up them as due covid-** it has been closed, ...

Oct 19, 2020 by k girees balakrishna

Money extortion and Improper treatment of patient leading to death (Sir Ganga Ram Hospital) ^Open

I took my wife Mrs. Anita Agarwal age ** years old on **/**/**** due to pancreatitis disease at *:** am in the Non Kovid General Emergency Department of Sir Ganga Ram Hospital Rajendra Nagar New Delhi. He started his treatment under the di...

Oct 12, 2020 by Sunil kumar agarwal

Package not deliver (Gym band) ^Open

I ordered gym band but still now not received.....

Oct 11, 2020 by Sivanesh

Pharmeasy not refund money for returned order regarding (Pharmeasy) ^Open

Sir, My Order number:M******** My mobile number:********** I ordered medicine in pharmeasy on **/**/****.Since the medicines are in damage condition I returned it back to send. Pharmeasy received the my return medicine parcel on ** Sep ****.But...

Oct 09, 2020 by Ramu

Incorrect blood sugar reports (Vijaya Diagnostic Centre Private Limited) ^Open

its been almost ** years I take my mom for sugar test, at Vijaya Diagnostic centre himayath nagar Hyderabad. Address: *-*-** & **, Street No.**, Opp. Lane to Tanishq, Chandra Nagar, Himayathnagar, Hyderabad, Telangana ****** usually the sug...

Oct 07, 2020 by Asadi Prasad

This has the reference of oredr Canon Ink Cartridge Black for Value of INR 2952 dt May 17 th 2020 (AA MANGENIUS HEALTHCARE) ^Open

Dear , This has the reference of oredr #**-**-****** Canon ***XL Ink Cartridge, Black for Value of INR **** dt May ** th **** on LT ONLINE STORES, so far various attempts made thru e mail and phone numbers all stopped working . June **...

Oct 06, 2020 by Manick

Report not delivered (Suraksha Diagnostic Private Limited) ^Open

On their website, it was written that they will provide RT PCR report within ** hours. * days passed. They did not give report, they are not picking call. When I went at their office, they said within few hours, report will be out. Always s...

Oct 05, 2020 by Ravi arya

Diagnostics (Vijaya Diagnostic Center) ^Open

I am very disappointed with the services at Vijaya Diagnostics, Dr. A.S.Rao Nagar Branch. My mother was advised by the treating Doctor to go for an advanced health checkup. I was actually reluctant to take her out due to the current pandemic an...

Oct 03, 2020 by AJAY KUMAR LINGERKAR

Hospital overcharging above the MRP (STAR CHILDREN HOSPITAL) ^Open

I visited hospital for recommended and needed vaccination they provided vaccination and handed me bill of **** in which MRP of Hepatites B vaccine **INR and they charged me *** for the vaccine i asked for justification they said "we sell on thi...

Oct 02, 2020 by ashutosh vishwakarma

Issue with braces at dentist (Pedo Planet) ^Open

My * year old daughter got braces done with Pedo Planet and the very next day there was bleeding. We again got it corrected and the doctor said it will be fine.We traveled to Hyderabad and she started developing mouth sores and bleeding in the ...

Oct 02, 2020 by RAVISHANKAR NARAYANAN

Excess supplied medicines not take return and duplicate medicine supplied not refunded amount (Medlife) ^Open

I ordered * Medicines through order no. OR****IQB-***A and OR****IQB-***A.*. GLYCOMET SR ***MG *. JALRA M **/***MG . *. ZEFCORT-* *. MFSONE CREAM **GM They supplied me under order no. ***A GLYCOMETSR (BEARING BATHC NO.********)The bill of order...

Oct 01, 2020 by JAYANT KUMAR

Nonreceipt of refund for returned medicines (Medlife) ^Open

On **.**.****, I have placed an order with Medlife through their mobile application for the following medicines for my wife, Kuntilla Kanaka Mahalakshmi. Slno Medicine No. of strips Strip rate Gross value Discount Net value * Telkonol CT **...

Oct 01, 2020 by KUNTILLA BALARAJU

Denied Refund of Rs (Healthifyme ) ^Open

I had enrolled on healthifyme on **th June ****. I took a subscription for ** months and it costed me Rs.***** At the time of enrollment I was told I can cancel the subscription anytime and I will get my money back. I will also get it back if ...

Oct 01, 2020 by Sayoni Roy

Healthcare Adda Indore is cheating people in the name of franchise (Healthcare Adda Indore) ^Open

I was in a search for an courier franchise there is when I came across Healthcare Adda, Indore. Initial I spoke to Mr. Vishal and Ms. Priya an executive and the owner Mr. Dhirendra Gupta these people had kept a regular follow up with me after m...

Sep 29, 2020 by Rameez Rafiq Khan

Refund needed (LaBelle Slimming Skin and Hair Clinic) ^Open

Hi this Ridhima I have singed up for weight loss treatment with labelle at Secunderabad branch. When I went there I was conviced they said initial payment ***** and other thing would be through emi . I thought the loan process take time . So ...

Sep 24, 2020 by Ridhima yeruva

Bad treatment (Amri hospital salt lake kolkata) ^Open

My father-in-law fell down **.**.****. I admitted my father-in law to the emergency section of the hospital on **.**.**** when he was feeling lot of pain and medication from local dictor was not sufficient and local doctor recommended to admit ...

Sep 20, 2020 by Sanjoy Saha

Order has not displayed (Netmeds.com) ^Open

Dear Sir / Madam, I am writing to you to raise an issue about: Order has not displayed The issue that I have experienced was: I have made a payment of Rs **** for medicine through paytm. Payment from paytm was successful but in Netmeds th...

Sep 02, 2020 by Mainak Halder

Uneven medical billing (Fortis Hospital) ^Open

My uncle, S.Ramamurthy [UHID: *******] was admitted on **th July for ** days at the Fortis hospital, Nagarabavi, Bangalore. He holds a CGHS health card as he was a central government employee. Non-Medicals: A whopping amount of **,*** rupees...

Sep 01, 2020 by Guruprasad

Fake product and no refund (Healthking hair remover ) ^Open

I bought a product from this online platform called Healthking India. I asked for COD ,the website said COD not available at my Pincode. I paid through debit card. They delivered the product after ** days. I found , the product as fake and did ...

Aug 28, 2020 by Priyanka Shukla

Package not delivered (Gamma Industries JRC Tower Tagore Nagar Dashmesh Nagar Jalandhar Punjab) ^Open

I had paid for various fitness equipments through online payment to the company on **.**.****, **.**.**** & **.**.**** ( Total * orders). Till this date I have no information about the status of my orders, I wrote numerous emails and also made ...

Aug 28, 2020 by RAMESH BABU K G

BILLING FRAUD BY MAX HOSPITAL SHALIMAR BAGH (Max Hospital) ^Closed

MY FATHER MR. MADAN LAL JAIN {IPID ******}, MAX ID {SHBG ********** } WAS ADMITTED IN MAX HOSPITALS SHALIMAR BAGH ON ** AUGUST **** FOR TREATMENT OF COVID AS HE WAS FOUND POSITIVE ON ** AUGUST **** .ON ** AUGUST **** SINCE HIS BREATHLESSNES ARI...

Oct 05, 2020 by AKHIL JAIN

Money fraud ( Model Yoga ) ^Closed

I saw the AD on my face book page on *th September **** and got the specific item ( YOGA TAB*pro-x**y ) given above compliant above I paid Rs-****/- and was disappointed as I expected it to come in *-* days. so please take action ...

Sep 22, 2020 by c.p. Ranjith kumar

Return pickedup but refund not received (Medlife) ^Closed

the application showing payment given in cash but i didn't received any amount from pickup man or company ...

Sep 22, 2020 by yash

Item missing (Medlife) ^Closed

My order is Incomplete, one item is missing - Benadon **mg - * strips. M:no - ********** ORDER. NUMBER :OR****QHB-***A - Order got delivered on **th - I opened the package on **th Night - I see Benadon **mg is missing - Called up yo...

Sep 21, 2020 by Joshva

Package not delivered (Patanjali Ayurved Limited) ^Closed

My online package not delivered . It's pending from last two months.Company is not resolving even after multiple chasers as well as call. I have raised it with consumer helpline number more then a month ago but no impact. ...

Sep 15, 2020 by Amit Rukhaiyar

Extra unused medicines not taken back by Hospital Pharmacy (Holy Family Hospital) ^Closed

I was admitted in Holy Family hospital, St.Andrews Road, Bandra West, Mumbai-****** on **/**/** for Covid positive and was discharged on **/**/**. During my stay at the hospital the medical staff ordered medicines and injections directly to hos...

Aug 26, 2020 by Krishna Surendra Agrawal

Services not given after taking payment for it (Makeover parlour) ^Closed

I have bought * service cards from the MAKEOVER PARLOUR .ti has been now closed and owner was not picking pu my phone. And now she even blocked my number ....

Aug 25, 2020 by Mrs Sarita Ahuja

Package not delivered and now not able to contact (Lioncrown) ^Closed

I found an ad in Instagram regarding Designer Masks, the company is Lioncrown India, a Delhi based company. WhatsApp contact number is **********. Initially they tried to deliver the items and told it could not be delivered. Now they are untrac...

Aug 24, 2020 by Juvin

Charging extra money (Naturals Beauty Salon India Private Limited) ^Closed

Today iam going this for my wife face clean up that normal charges is *** in menu card After the cleanup they charge ** % tax + hygiene charge *** rs (total *** ruppees for just cleanup ) Not giving any gloves ,mask ,using only disposable ...

Aug 22, 2020 by Arun

Reports not prepared (Sri Mata Vaishno Devi Narayana Multispeciality Hospital) ^Closed

Dear Sir We done one operation on ** aug **** and same day we also do MRI for Brain as per doctor(Dr. Raj paul) advice in Naryana Katra jammu & and kashmir. I follow up since one week ago today doctor called me ask your report still not gene...

Aug 22, 2020 by Atul

Received damaged product (Kaya Skin Clinic) ^Closed

I had order Kaya Skin Clinic Advanced Skin Care Kit and recieved the damaged product. The packaging was broken and the contents of the bottles had leaked inside the box itself. Half of the contents had spilled out, there's no point in keeping i...

Aug 22, 2020 by Pooja Mishra

Wrong tablets delivered (Pharmeasy) ^Closed

I ordered * strips of istamet **/***mg in pharmeasy mobile app , they delivered * strip of **)***mg and another one having the stickers of **/***mg but actually the tablets are the composition of **/****mg. They wrongly stickered over a ****mg ...

Aug 21, 2020 by Bruno Robert

Fraud by medlife (Medlife) ^Closed

I received empty bottle of keraglo men and when complained nothing happened they just took back the bottle and didnot provide refund....

Aug 19, 2020 by Rohit Ranjan

Hospital doesn t allow the attendar for the patience (Sindhu hospital Camproad chennai ) ^Closed

The hospital doesn’t allow the attendar with the patience Even for Eye check up...

Aug 15, 2020 by Elangovan Ramu

Medlife Refund has not done for the returned medicines for order and (Medlife) ^Closed

For the below two order number's i have raised return requests on **th July **** and today is **th August, almost ** days now but still my refund has not been initiated yet. Although the return pickup has done on *th August and the it reached t...

Aug 14, 2020 by Biren Kumar Bhuyan

Vibes healthcare not returning advance (Vibes healthcare limited) ^Closed

Due to Pandemic i required money urgently but vibes is not returning the money i have not availed any services ...

Aug 13, 2020 by Aniket

Delay the order fr to not seriously care for my order as per email just reply goal goal message (Netmeds.com) ^Closed

Dear Sir, I would like to inform you that I have ordered a medicine from **st july **** still now not received this product. The above mentioned order id has total medicine devided * part, first * part received as per promises time cause they...

Aug 13, 2020 by Raju Sen

Fake medison and using abusive words (Krishna pharma) ^Closed

Dear Sir, Greetings of the day! *st order on **/July order placed: I have placed an order to Mr. Gagan choudhary, neon termin. Half of the bottles are fake and the same has been informed to Mr. Gagan. He apologized and thould me ...

Aug 13, 2020 by vignesh

Faulty product delivered and reimbursement was not done (Takshila opticals Andheri east mumbai) ^Closed

We purchased a crizal lens from this shop, we were given assurance of the quality and reimbursement. However the product was faulty, we did not accept the product and asked for reimbursement. we were asked to wait and then after numerous follow...

Aug 12, 2020 by Alkesh sharma

Hospital Not providing information on RTI (Max Healthcare Mohali phase 6 Punjab) ^Closed

I need Corona Report of test held on July ** and hospital is not providing details ...

Aug 12, 2020 by Abhilash Sharma