Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Spectacles not delivered (Agnelo Opticians ) ^Open

Had personally placed order at shop Agnelo Opticians after national lockdown for bifocal lens due to sight problems on *th May **** for which i paid an advance of Rs**** for a delivery date of **th May ****. On **th May when i went to collect t...

Jul 08, 2020 by Standrik Francis Colaco

Expired product delivered (Healthxp) ^Open

I ordered an OPTIMUM NUTRITION BRAND'S whey protein *.*lbs from HEALTHXP.IN website . I recieved this product on july *,**** which was manufactured in **** and gonna expire in aug ****.how come they don't have quality check mechanism. Who on ea...

Jul 07, 2020 by Om parkash

Package delaying (Pinkblue.in ) ^Open

Pinkblue.in is a dental products site where we can order our dental products through online .... few weeks back I have ordered a files which are used for dental treatments. After confirming the representative as Abhilash Shows the video that th...

Jul 06, 2020 by Dr. Kristam shivaraj

Medical Negligence (Manipal Hospitals HAL Bangalore) ^Open

Hi team, I want to lodge a complaint against the negligence faced by us in Manipal Hospitals. Kindly look into the below and assist. My father, Ashok Patel was brought to Manipal hospital in HAL Bangalore on the **th of June around *.** P...

Jul 06, 2020 by Heena Patel

Medical Test by Hindustan Wellness (Hindustan Wellness) ^Open

I got a blood test done for vitamin B and vitamin D in Dec ****. The person who gor the sample was eating pan or pan masala or something, could not soeak properly. He injected the needle wrong way when told started arguing. When I compalined to...

Jul 06, 2020 by Deepika Rawat

Bad quality products for life (Omron helthare Co ltd) ^Open

I purchase the omron BP monitor on **.may.**** After purchasing this my BP showing normal blood pressure continued ly I am belive this mechanism of this BP monitor and I leave tha BP tablets On **.*.**** i am get heart problem like heart...

Jul 04, 2020 by Kiran Kumar Gk

Refund not processed (mednear.com) ^Open

I ordered few medicines on **.**.** worth ****/- . the order was not confirmed till **.**.**. I called customer care on **.**.** and they told that the medicines that i have ordered are not available with them and they are cancelling my order. ...

Jul 04, 2020 by Puja

My Order Product not received Order Date Apr 19 Till dste customer care executive Say that today (Viswak Pharma Pvt Limited) ^Open

My Order Product not received, Order Date *Th Apr **, Till dste customer care executive, Say that today, Out of Stock, Using Refund method only jaldifatafat wallet only ...

Jul 04, 2020 by Anand

Cancellation of PO by MedLife after the acceptance of payment and without my prior consent (Medlife) ^Open

A purchase order has been cancelled by MedLife after the acceptance of the PO and the payment without my prior consent. After a successful online payment I received message from MedLife that the items would be delivered on certain time and dat...

Jul 02, 2020 by Mohammed Azmatullah Ansari

Operation mistake by doctor (Dr Nirvikalp Agrawal Brij Chikitsa Sansthan ) ^Open

My femur got fracture in a road accident on **/**/**** .i admit in brij chikitsa sansthan on **/**/****.dr.nirvikalp Agrawal do my operation on **/**/**** and discharge me on **/**/****.i have taken all the medicines prescribed by doctor and ta...

Jul 01, 2020 by Akhil Mittal

Cash memo not given to take medicine (K k kamini hospital begusarai ) ^Open

Last from two months ,i have bought some medicine from there but no cash memo give by them...

Jul 01, 2020 by Vivek kumar

F salon kailash colony cut my ear from sharp scissor and had to go through a surgery (F Salon Kailash Colony) ^Open

On **th June **** noon I went to their salon for beard trim , initially the staff was good and polite and it seemed their services is really upto the mark and well sanitized ... But then when I sar on the chair they sanitized all their equipmen...

Jun 27, 2020 by Avneet Bhogal

Furniture ordered not delivered cheated online (Spaces Therapy) ^Open

We shifted our house in Feb **** so we were searching for furniture online. On **.**.**** we see a website called "www.spaces-therapy.in They were having good furniture and other decorative stuff posted on their website. They were also availab...

Jun 27, 2020 by Sparsh Sadh

Regarding refund of my order and mentally harassment of customer care (Medlife) ^Open

I have purchased medicine from medlife last month and they have send me wrong medicines. I returned the medicine but they have not refunded yet. They only say wait for *-* days and this takes more then a month and till now no refunded. The main...

Jun 27, 2020 by Rohit

No refund received on cancelled order from foreign company (Akanni Herbal Centre) ^Open

I purchased Parkinson's disease medicine from https://www.akanniherbalcentre.com this site on **.**.**** and paid whole amt INR ***** but as patient died on **.**.**** i cancelled my order immediately i.e on *st april. But till today company ha...

Jun 27, 2020 by Sonali C Samant

Product not fit for purpose (Fitbit) ^Open

I bought a fitbit charge * in November. In February it developed * faults after their ** day refund period. The activity tracker did not work, and the screen display developed lines through it. After some time I was issued with a replacement.....

Jun 24, 2020 by Melanie Cordeaux

I have ordered palettes and lipsticks never recieved (Huda beauty) ^Open

Financial loss and loss of time mentally disturbed as product were too costly...

Jun 23, 2020 by Zeba Kazi

Hospital Discount Clarification on Reimbursement (Medi Assist India Pvt Ltd ) ^Open

I have raised a claim reimbursement of **,*** RS, whereas, as per system there is a deduction of **** against Hospital Discount. I have raised the concern with the helpdesk on what basis it is calculated, they suggested to get in touch with...

Jun 23, 2020 by Anoop Kumar Mandloi

I ordered an women hair remover machine but I have received a MI handfree the Bill was of hair remov (Sharda Imports) ^Open

The bill was of hair remover machine but inside there was an MI handfree...

Jun 22, 2020 by Priyanka Singh

Damaged and less quantity medicine received (Netmeds.com) ^Open

I had ordered * types of medicines but out of * i got * tablets day before yesterday and remaining will come today.The * tablets named envas and nocrista .Tablet envas i have ordered * strips but i got * strips whereas in order receipt * strips...

Jun 22, 2020 by Sukumar ghosh

Refund (Medlife) ^Closed

Sir Maine ** may ko medlife mai ek medicine order kri thi & uski online payment kr di thi but jb unka delivery boy aaya to unhone bola ispe to COD hai thn Maine company mai call kiya tb unhone bola sir maximum ** hours mai update ho jayega & ap...

Jun 18, 2020 by Ayush Goyal

Product not receiving and not allowed to cancel also (Richfeel Health And Beauty Private Limited) ^Closed

I ordered * items from https://www.products.richfeel.com website. It’s **th day but no one answering on email or customer care number. And website has no facility to cancel the order also. My order id is #******. Order status showing only pro...

Jun 17, 2020 by Mona

DEFECTIVE PRODUCT BMT (Medirent Services Private Limited) ^Closed

I have purchased BP matching from Medirent services pvt. Ltd. at Fortis Hospital Noida. Since the time it was purchased the machine was giving different readings on every action. This has created lot of confusion and panic because of poor cond...

Jun 16, 2020 by RAVI AGARWAL

VIDE THIS ORDER REF MEDLIFE NOT DELUVERED MEDICINE AFTER 7 DAYS OVER AND ALSO INCOMPLETE ORDER (Medlife Healthcare Private Limited) ^Closed

ORDER NO OR****CMB-***A Medlife not delivered medicine after expiry of * days they are not attending calls not replying in whatsapp. Misbehaving over telephone by executive " CHAND SHEK" WHAT IS THIS I PAID FULL AMOUNT IMMEDIATELY AND ...

Jun 01, 2020 by R CHATTERJEE

Medicine not delivered since 7 days (Medlife) ^Closed

I have ordered medicine from medlife and the scheduled delivery date was * may but I have not received it yet on * may. The medicines were quite urgent....

May 07, 2020 by Ashok Kumar Roy

Mask sold at exorbitant price (Alagu Pharmacy Rs Puram) ^Closed

I has purchased * care now face mask who's actually price is Rs *** each. But then this pharmacy is selling these mask at Rs **** each. The product didn't have the price mentioned. But then the pharmacy had thier own pricing label on it of Rs *...

May 07, 2020 by Kamlesh Bohra

For payment refund (Netmeds ) ^Closed

I had cancelled my order and my order I'd is *****************M. * days completed to cancellation of this order but my refund not done....

May 01, 2020 by Ajay Singh

REFUND NOT GOT IN CRISIS (Accu -check) ^Closed

II HAVE NOT GOT REFUND I ORDERED ACCUCHECK STRIPS AND LANCET IN COVID** CRISIS ON ** MARCH ****...

Apr 20, 2020 by RISHI CHAUHAN

Medicine TELNYLE 40 AM (Apollo Pharmacy) ^Closed

Dear Sir, I have ordered medicine Telnyle AM from Apollo pharmacy on **th March **** Vide order no ********* amount Rs ***/ After receiving the order they are not delivering the medicine. I have asked them to cancel and order and make refund ...

Apr 20, 2020 by ABDUL AYUB

Prannath hospital ved road surat during covid 19 lockdown in normal cases of illness Hospital (Prannath Hospital) ^Closed

Prannath hospital ved road surat , during covid ** lockdown , in normal cases of illness Hospital is charging * times high fees , for case paper instead of ** Rs they are taking *** Rs , as well for x ray *** Rs is normal charge they are taking...

Apr 03, 2020 by Xys

Product not received (Green pharma) ^Closed

I ordered for ** N** masks on ** March **** but till date haven't received the same.. I tried to get in touch with the seller (Green Pharma) multiple times on their registered email but no response from their end as well. Now I am seeking the r...

Mar 21, 2020 by Shahid Rafiq Bhat

Package not delivered (Medlife) ^Closed

I ordered my medicines from medlife. The estimate time for receiving the medicines was ** mar. ** and today I got the message about the medicines that it is out for deliverery but now person who was going to deliver is refusing that their is so...

Mar 10, 2020 by Vinayak joshi

Parking charges in hospitals (Kims Hospital Kondapur) ^Closed

They have a very big place for parking still they are charging ₹** even if its **mins. We are paying thousands of ruppes in the form of registration, consultation lab tests etc. On top of it they are again charging this hefty amount for parki...

Feb 25, 2020 by Manoj kumar reddy Pakanati

Defective product absolutely no response (Nightingales A Mahindra company) ^Closed

I purchased CPAP Machine, a medical equipment, this is defective plus never supplied any warranty card. This machine also looks illegal import and never responded to my mails to them...

Feb 11, 2020 by Divyesh Shah

Refund denied (Pharmeasy) ^Closed

I have ordered one DR MOREPEN BG ** * METER + ** STRIPS on **st December and get it delivered on *th January. After opening the package I found that the glucometer is missing from the package and I immediately raised a complaint through the cus...

Feb 04, 2020 by SEPHALI MISHRA

Irresponsible Hospital and Doctors (Fortis Hospital) ^Closed

I had the most worst experience at Fortis Hospital Shalimar Bagh. The hospital and its staff is very irresponsible and doctor Pankaj Sharma is the worst and inexperienced I have ever came across in my life. I booked appointment with Head Of...

Jan 27, 2020 by Darshana

Cheating fraud (Khatu shyam ayurveda products indore) ^Closed

Khatu shyam ayurveda products Fraud courier delivery company complaint please don't believe this company people i am giving police Complaint.contact person sonia lady and anand mishra please be aware of this people.fraud company and they will...

Jan 11, 2020 by MENGA RAKESH

Medical Billing (Prathima Hospitals Private Limited) ^Closed

I have taken for check up for first time due to emergency as the doctor Treating my wife is out of Station.Nothing fault is there they have asked admit for one day .we have joined for one day next day medical treatment like scaning,blood tests,...

Jan 06, 2020 by LakshmiNarayana

Service not received as mentioned (VLCC) ^Closed

I paid Rs. **,*** for laser hair reduction and was promised drastic changes in * sessions by Mr. Chandan. I paid my first installment in June for rs ***** and Rs. **,*** on Dec **, ****. However at the time I inform them that I am not seeing an...

Jan 02, 2020 by Aakansha Gandhi

Bad treatment by hospital (Neotia Getwell Heathcare Centre ,siliguri) ^Closed

Some days before my mother(SARITA DEVI) was admitted here due to lungs problems. Five days of ventilation they discharged him. Today i have come here for routin checkup but they said to me my mother right hand is infected from gangrin due to i...

Nov 28, 2019 by Kunal Singh