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Myprotein India
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myprotein India?
If you are not satisfied with Myprotein India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myprotein India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myprotein India
But before filing a complaint, you should
a. Contact the customer support of Myprotein India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Myprotein India - Products received expires in 30 days Open
I ordered *.* kg of impact whey protein (*.*kg * *) from myprotein.co.in on **/**/**** and received delivery on **/**/****. To my surprise all the * packs were dated manufactured **/**** and expires **/****. I immediately got in touch with ...
Mar 24, 2023 by Sharath Raj
Myprotein India - Money not refunded Closed
MyProtein India is not refunding the amount charged. I made a purchase for which the product was not delivered. Even after more than two months of following up I am still receiving rely that their finance team is looking into it. Neither the p...
Feb 22, 2023 by Mayank Pokharia
Myprotein India - Order Cancelled from them and no refund Closed
I have placed an order with them on *th dec during a running promotion. They cancelled my order due to stock unavailability which itself is wrong on so many levels. Don't run a sale if you cannot fulfill it. And after them cancelling the order ...
Feb 20, 2023 by Anjali Chauhan
Myprotein India - Refund not received Closed
I ordered whey protein from myprotein brand on * October **** but recieved the package damaged and powder was spilled inside so i went to the website and told them about it they told me to after processing you have to wait for **-** days to see...
Jan 07, 2023 by Anjali Saraswat
Myprotein India - Money deducted but order not placed Open
I have made a payment for order of Rs **** on **/**/***. The money has been deducted from my bank account but the order is not placed nor it is showing on the app.. I already contacted customer care but they are giving timelines everytime. I ...
Nov 30, 2022 by Neeraj sharma
Myprotein India - Refund not credited Closed
I had ordered whey protein from my protein India website on Aug ** ****, the order was placed successfully and I had also received the confirmation email but after some time I got a mail that the order is cancelled but I didn't received the ref...
Oct 04, 2022 by Anubhav Gupta
Myprotein India - No refund amount deducted with no order placed Open
Hello, I was ordering a product on ** August **** and while doing the payment however the payment was done but order was not processed. Immediately I took help from customer support chat from Myprotein app and provided all transaction details,...
Oct 02, 2022 by Mohammed Abdullah Ali
Myprotein India - Product Expiry next month Open
I've received the product **/**/**** and the item expires next month i.e **/****. This is a product which needs atleast *-* months to be consumed, I've received a * year old protein from their end. ORDER NUMBER: ********* BATCH CODE: W*****...
May 07, 2022 by Mihir Chauhan
Myprotein India - Delaying refund for two months Open
The order was cancelled on **th of Jan and have been following with their customer service for almost two months. They keep saying we have processed the refund and when I ask for the receipt they say sorry we are still doing it, give us a few m...
Mar 14, 2022 by Ramya
Myprotein India - DID NOT RECEIVED REFUND FOR MY CANCELLED ORDERS FROM MYPROTEIN Open
I had ordered from myprotein India two times and both the times they cancelled my order from there side due to some reason. I was told through an email that 'if any amount been deducted, it will be refunded back to you within ** to ** working d...
Mar 03, 2022 by Syed Ayaan Ahmad
Myprotein India - Money fraud by Myprotein India website Open
On */**/** I was ordering one BCAA and glutamine from myprotein website after i entered all my details and proceeded towards payment option I choose paytm payment option after clicking the same Link of paytm payment option opened So I copied th...
Sep 10, 2021 by Syed Ramiz Zafar
Myprotein India - Package not delivered yet Closed
I have ordered my protein whey *.* kg on dated **/**/****. And still my product not dispatched from their stores. I had tried to contact more than ** times through calls and mails but their reply was not satisfactory at all. Now they have stopp...
Aug 31, 2021 by Himanshu Kumar
Myprotein India - Myprotein India is not refund money Open
After ordering product from my protein, I tried cancelling it, but unable to reach to them. Then next day when I contact MyProtein they simply refuse to cancel it and now neither the product, nor the refund is issued by them....
Aug 18, 2021 by Nitesh Soni
Myprotein India - Refund not received Closed
I ordered protein bars and cookies from Myprotein India on ** Feb ****, after receiving the product, I realized that I didn't want them so after contacting their customer support, I processed the return of items and the products were delivered ...
Apr 19, 2021 by Prachi Chaudhary
Myprotein India - No Delivery and no refund Closed
I ordered Impact whey protein isolate from Myprotein on July **th, ****. order no- *********, worth Rs ****. This order was not delivered to me. On the tracking website by Delhivery, I could see that my order was listed as "Not Picked by the sh...
Aug 24, 2020 by Abhigyan Agarwala
Myprotein India - Quality is worst taste Open
I got my order and when I took * scoop of protein I started vomiting the taste of this product is pathetic I message my protein india about this case and said that refund my money take your order back . But they are not responding on ** may *...
May 28, 2020 by Abhishek Goswami
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