Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Bad quality products for life (Omron healthcare co ltd) ^Open

I purchase the omron BP monitor on **.may.**** After purchasing this my BP showing normal blood pressure continued ly I am belive this mechanism of this BP monitor and I leave tha BP tablets On **.*.**** i am get heart problem like heart...

Jul 04, 2020 by Kiran Kumar Gk

My Order Product not received Order Date Apr 19 Till dste customer care executive Say that today (Viswak Pharma Pvt Limited) ^Open

My Order Product not received, Order Date *Th Apr **, Till dste customer care executive, Say that today, Out of Stock, Using Refund method only jaldifatafat wallet only ...

Jul 04, 2020 by Anand

Cancellation of PO by MedLife after the acceptance of payment and without my prior consent (Medlife) ^Open

A purchase order has been cancelled by MedLife after the acceptance of the PO and the payment without my prior consent. After a successful online payment I received message from MedLife that the items would be delivered on certain time and dat...

Jul 02, 2020 by Mohammed Azmatullah Ansari

Furniture ordered not delivered cheated online (Spaces Therapy) ^Open

We shifted our house in Feb **** so we were searching for furniture online. On **.**.**** we see a website called "www.spaces-therapy.in They were having good furniture and other decorative stuff posted on their website. They were also availab...

Jun 27, 2020 by Sparsh Sadh

Regarding refund of my order and mentally harassment of customer care (Medlife) ^Open

I have purchased medicine from medlife last month and they have send me wrong medicines. I returned the medicine but they have not refunded yet. They only say wait for *-* days and this takes more then a month and till now no refunded. The main...

Jun 27, 2020 by Rohit

No refund received on cancelled order from foreign company (Akanni Herbal Centre) ^Open

I purchased Parkinson's disease medicine from https://www.akanniherbalcentre.com this site on **.**.**** and paid whole amt INR ***** but as patient died on **.**.**** i cancelled my order immediately i.e on *st april. But till today company ha...

Jun 27, 2020 by Sonali C Samant

Product not fit for purpose (Fitbit) ^Open

I bought a fitbit charge * in November. In February it developed * faults after their ** day refund period. The activity tracker did not work, and the screen display developed lines through it. After some time I was issued with a replacement.....

Jun 24, 2020 by Melanie Cordeaux

I have ordered palettes and lipsticks never recieved (Huda beauty) ^Open

Financial loss and loss of time mentally disturbed as product were too costly...

Jun 23, 2020 by Zeba Kazi

I, Khondekar Mainuddin, have visited Burman Brothers Optical World on **th of june,**** for my eye check up as they have their doctor who sits there to diagnose glass power or any eye related problems and I was there also for purchasing new fra...

Jun 21, 2020 by Khondekar Mainuddin

Regarding ECS (La Rosa Makeup and Beauty studio) ^Open

Hi. I registered for Justdial again . After one year of contract before lockdown. Given checks for same . But during lockdown I said not to apply my checks and do inform me before applying anything bcuz it's lockdown already. But without infor...

Jun 20, 2020 by Surbhi negi

Sugery Not Good (PSG Hospitals) ^Open

My father got admitted in PSG and done surgery on jan **** for Prostatomegaly and Hernia but soon after he got pain again and got admitted in a different hospital and done surgery for Prostatomegaly again he was good after that. But now when h...

Jun 18, 2020 by Narendhiran Asokan

No tracking facility and no update of shipment and delivery (HealthKing India) ^Open

ShieldPlus Portable UVC Germicidal Device × * Rs. *,***.* ordered on healtkingindia with prepaid payments made on ** june. Till date no update about shipment or delivery or tracking of ordered item....

Jun 18, 2020 by Dr.Jagdish prasad khatri

No response for return policy for profitness full body exerciser (full body exerciser ) ^Open

No response for return policy for profitness full body exerciser i want refund for the amount paid through debit card...

Jun 12, 2020 by Suba

Medical negligence (Balaji hospital karnal near church) ^Open

Dr rakesh jindal of balaji hospital make me fool they said he is experienced plastic surgeon in rhinoplasty and take heavy amount of money after that my nose surgry was gone wrong totally he destroy my nose i am in depression so much bcz he h...

Jun 12, 2020 by Parul rani

Pharmeasy not refunding medicines (Pharmeasy) ^Open

महोदय मैंने Pharameasy से ऑनलाइन medicine आर्डर की थी जिसमे से एक दवाई मुझे वापस करनी है किन्तु कंपनी के C...

Jun 03, 2020 by Manoj duklan

Misguide for Insurance (Allied Health Organisation) ^Open

I got call from Allied health on ** march **** for insurance They assured me for **% reimbursement of my mediclaims bills and it will be applicable from when my insurance will start after ** hours of payment. i made payment of ***** on ** marc...

Jun 02, 2020 by Arun saini

Money collected for lab test but no lab reports provided by health platform and Oncquest lab ( Health Platform And Oncquest Lab ) ^Open

Booked dual marker test on * mg health platform with Oncquest laboratory Ltd ,sample collected on ** May at **.**am with time limit of providing reports within ** hrs as it is time sensitive test but after repeated emails there is neither a...

May 31, 2020 by Praful Tambe

Worst cosmetic hair replacement (Praba's Vcare Health Clinic Private Limited) ^Open

Refundable money...

May 18, 2020 by V.VIJAYBHASKER

Package not delivered on time (Netmeds.com) ^Open

I have ordered the medicines which was prescribed by our doctor, on date *th may, ****. Order successfully accepted but while processing they cancelled partial order by the reason giving cold storage product can't be treated as medicine. So i a...

May 16, 2020 by Kundansinghji Purohit

Delivered expired product (Firstcry ) ^Open

Order no: *******YDOB*B**B* . I ordered proteinex Original. But I very very shocked and disappointed and frustrated. This is first time happened. I received already expired product and manufacturer date December **** so very shocked because ve...

May 14, 2020 by Lourdu Vinoth

VIDE THIS ORDER REF MEDLIFE NOT DELUVERED MEDICINE AFTER 7 DAYS OVER AND ALSO INCOMPLETE ORDER (Medlife Healthcare Private Limited) ^Closed

ORDER NO OR****CMB-***A Medlife not delivered medicine after expiry of * days they are not attending calls not replying in whatsapp. Misbehaving over telephone by executive " CHAND SHEK" WHAT IS THIS I PAID FULL AMOUNT IMMEDIATELY AND ...

Jun 01, 2020 by R CHATTERJEE

Refund not received and no response for my calls and emails since two months (Medlife) ^Closed

Hello sir my name is ramchander and I buy * N** mask in medlife app @ ****rs and I refunded * N** mask for that they sent messages and notifications like I will receive refund for two masks ****.**rs but till now I haven't get any refund in app...

May 15, 2020 by Ankuareddy ramchander rao

Medicine not delivered since 7 days (Medlife) ^Closed

I have ordered medicine from medlife and the scheduled delivery date was * may but I have not received it yet on * may. The medicines were quite urgent....

May 07, 2020 by Ashok Kumar Roy

Mask sold at exorbitant price (Alagu Pharmacy Rs Puram) ^Closed

I has purchased * care now face mask who's actually price is Rs *** each. But then this pharmacy is selling these mask at Rs **** each. The product didn't have the price mentioned. But then the pharmacy had thier own pricing label on it of Rs *...

May 07, 2020 by Kamlesh Bohra

For payment refund (Netmeds ) ^Closed

I had cancelled my order and my order I'd is *****************M. * days completed to cancellation of this order but my refund not done....

May 01, 2020 by Ajay Singh

REFUND NOT GOT IN CRISIS (Accu -check) ^Closed

II HAVE NOT GOT REFUND I ORDERED ACCUCHECK STRIPS AND LANCET IN COVID** CRISIS ON ** MARCH ****...

Apr 20, 2020 by RISHI CHAUHAN

Medicine TELNYLE 40 AM (Apollo Pharmacy) ^Closed

Dear Sir, I have ordered medicine Telnyle AM from Apollo pharmacy on **th March **** Vide order no ********* amount Rs ***/ After receiving the order they are not delivering the medicine. I have asked them to cancel and order and make refund ...

Apr 20, 2020 by ABDUL AYUB

Prannath hospital ved road surat during covid 19 lockdown in normal cases of illness Hospital (Prannath Hospital) ^Closed

Prannath hospital ved road surat , during covid ** lockdown , in normal cases of illness Hospital is charging * times high fees , for case paper instead of ** Rs they are taking *** Rs , as well for x ray *** Rs is normal charge they are taking...

Apr 03, 2020 by Xys

Product not received (Green pharma) ^Closed

I ordered for ** N** masks on ** March **** but till date haven't received the same.. I tried to get in touch with the seller (Green Pharma) multiple times on their registered email but no response from their end as well. Now I am seeking the r...

Mar 21, 2020 by Shahid Rafiq Bhat

Package not delivered (Medlife) ^Closed

I ordered my medicines from medlife. The estimate time for receiving the medicines was ** mar. ** and today I got the message about the medicines that it is out for deliverery but now person who was going to deliver is refusing that their is so...

Mar 10, 2020 by Vinayak joshi

Parking charges in hospitals (Kims Hospital Kondapur) ^Closed

They have a very big place for parking still they are charging ₹** even if its **mins. We are paying thousands of ruppes in the form of registration, consultation lab tests etc. On top of it they are again charging this hefty amount for parki...

Feb 25, 2020 by Manoj kumar reddy Pakanati

No refund from www dentalbasket in (Triodent Meditech India Pvt Ltd) ^Closed

*. I have placed an order No.**** at www.dentalbasket.in for an amount of Rs.***** (Rupees Forty Four Thousand Eight Hundred and Fifty Five only) on ** Feb ** via Payumoney Transaction ID. ********* . Dental basket functions under Triodent Medi...

Feb 25, 2020 by Ronen M

Defective product absolutely no response (Nightingales A Mahindra company) ^Closed

I purchased CPAP Machine, a medical equipment, this is defective plus never supplied any warranty card. This machine also looks illegal import and never responded to my mails to them...

Feb 11, 2020 by Divyesh Shah

Refund denied (Pharmeasy) ^Closed

I have ordered one DR MOREPEN BG ** * METER + ** STRIPS on **st December and get it delivered on *th January. After opening the package I found that the glucometer is missing from the package and I immediately raised a complaint through the cus...

Feb 04, 2020 by SEPHALI MISHRA

Irresponsible Hospital and Doctors (Fortis Hospital) ^Closed

I had the most worst experience at Fortis Hospital Shalimar Bagh. The hospital and its staff is very irresponsible and doctor Pankaj Sharma is the worst and inexperienced I have ever came across in my life. I booked appointment with Head Of...

Jan 27, 2020 by Darshana

Cheating fraud (Khatu shyam ayurveda products indore) ^Closed

Khatu shyam ayurveda products Fraud courier delivery company complaint please don't believe this company people i am giving police Complaint.contact person sonia lady and anand mishra please be aware of this people.fraud company and they will...

Jan 11, 2020 by MENGA RAKESH

Medical Billing (Prathima Hospitals Private Limited) ^Closed

I have taken for check up for first time due to emergency as the doctor Treating my wife is out of Station.Nothing fault is there they have asked admit for one day .we have joined for one day next day medical treatment like scaning,blood tests,...

Jan 06, 2020 by LakshmiNarayana

Service not received as mentioned (VLCC) ^Closed

I paid Rs. **,*** for laser hair reduction and was promised drastic changes in * sessions by Mr. Chandan. I paid my first installment in June for rs ***** and Rs. **,*** on Dec **, ****. However at the time I inform them that I am not seeing an...

Jan 02, 2020 by Aakansha Gandhi

Bad treatment by hospital (Neotia Getwell Heathcare Centre ,siliguri) ^Closed

Some days before my mother(SARITA DEVI) was admitted here due to lungs problems. Five days of ventilation they discharged him. Today i have come here for routin checkup but they said to me my mother right hand is infected from gangrin due to i...

Nov 28, 2019 by Kunal Singh

Wrong medicine delivered (S H Pitkar Orthotools Private Limited) ^Closed

Inspite of Amaryl MV * mg, you had delivered Amaryl * mg ** tablets. We had paid Rs. ***/- against this....

Nov 28, 2019 by Sindhu Nair