Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Wrong report given by apollo hospital (Apollo Hospital) ^Open

I went to Apollo hospital Chennai for my father heart check-up and I consulted with the cardiologist. The doctor gave some test like a healthy heart package under this package came to some blood test, ECG, echo and TMT. I got the report next da...

Sep 01, 2019 by Rajesh Dhar

Payment not showing as paid in the pharmeasy app (Pharmeasy) ^Open

I ordered medicines worth **** from Pharmeasy on **th August **** and paid the amount on **th August **** through Google Pay which shows successfully credited to Pharmeasy account on the same date. But the Pharmeasy people are not accepting tha...

Sep 01, 2019 by Saurabh Patil

Refund not received (Pro Healthywayz International) ^Open

I have been made to invest in Pro Healthywayz International investment by giving incomplete knowledge of this company and its investment. I have been misled by executives. They convey them from me in the wrong way. During our meeting, they had ...

Aug 27, 2019 by Bollavaram Lokeswara Reddy

Defective dental product (Dentalkart.com) ^Open

I had purchased a Dental air otor handpiece by Dentalkart's online Dental product site Dentalkart.com on **th June ****. As per their return policy within ** days I reported to them that the product sent by them is a defective handpiece along ...

Aug 16, 2019 by DrRajesh Lamechwal

Need full refund of services under money back guarantee (Vlcc Health Care) ^Open

I have joined VLCC healthcare on **th Feb **** for weight loss treatment in Vatika city centre, sector **, Gurgaon. Treatment includes package of ** kg weight loss+** lipodetox + * curve expert. I have got separate bills for the same (one worth...

Aug 12, 2019 by Aparna pathak

Severe allergic reactions by lotus herbals products (LOTUS HERBALS PVT LTD NEW DELHI ) ^Open

I purchased online two tubes of ' Lotus White Glow * In * Deep Cleansing Skin Whitening Foam'. When my wife Mrs Ragini Singhal applied it on her face it caused severe irritation & burning sensation all over her face. She immediately washed it o...

Aug 12, 2019 by DR PRADYOT KUMAR SINGHAL

Shama clinic cheating people (Shama clinic NTR Nagar ) ^Open

I am an employee working in an MNC company. When I was in office I have received a call from my brother in law stating my wife is been taken to hospital as she has a serious headache. She is been taken to shama clinic as it is very close to ou...

Aug 05, 2019 by Shaik yousuf

Online transactions fraud (Rpq Services Pvt Ltd) ^Open

Online transactions were done for the health card **th July'** and previously I have been cheated from the same company. I have not received any card or voucher and I have paid through online to this company and they are not responding to any c...

Aug 01, 2019 by Srinivasa rao Sodisetti

Waiting for dealership even paid all fees (Ayur Health Care (auyurhealthcare.in) ) ^Open

Ayur Health Care, Indoor (ayurhealthcare.in), made an agreement with me to provide their company dealership. I have paid Rs ***** so far but they didn't give any order so far. They had promised to give me *-* orders a day in Ahmadabad after pay...

Jul 25, 2019 by Singh Pravin Singh Lalchand Singh

Practo has charged 500 extra for the lab test they have done with thyrocare (Practo) ^Open

I recently booked a test and that has been done by throcare it's Arogyam-C which cost me around **** after discount but its original cost is only ****. This is really disappointing I can share proper links as well, refer below links for evidenc...

Jul 18, 2019 by Paramjeet Singh

Wrong service to sell their package (Kaya Skin Clinic) ^Open

I went kaya for my chin hard hairs. Hairs were only on two lines not on the whole area. Kaya clinic manager Sufi Praveen at sector ** sold me a package of the complete lower area by saying if you will take only chin then the skin will be even o...

Jul 17, 2019 by Geetanjali aneja

Forceful stay for medical treatment (Apollo Cradle) ^Open

I am having recurring fever from quite some time now. I was consulting with Doctor in Apollo Hospitals, Sector ** (Arvind Medicare Pvt. Ltd.). I have gone through multiple tests in the last couple of months (worth **k approx.), but the root cau...

Jul 17, 2019 by Shree Narayan Jha

Fraud by company (Divya sagar) ^Open

I have called on ** Jul ** at this no. *********** for self gastric problem. She promises only **** Rs you have to pay and your problem will be sorted out forever. Again on * Jul **, I have talked to Dr Sharma. She told that time my junior was ...

Jul 15, 2019 by Sanjay kumar sharma

Damaged insulin cartridges (Pharmeasy) ^Open

I had ordered the Lantus insulin cartridge on the pharmeasy app on July **, ****. Invoice number is C***-**-********. Order Id: *******. The insulin bottle was damaged when I opened the cartridge packet and the insulin was leaking. Pharmeasy pu...

Jul 13, 2019 by Shobha Bahl

Refuse to return money after their product failed to reduce weight as promised (Keto) ^Open

I have ordered a keto (weight loss pill) on **.March.**** and I received the product on **rd March ****. I started to take the pill little late as was on my period on **th March ****. Before starting the pill I was **.* kg and continuously chec...

Jul 01, 2019 by REENA PRADHAN

Lack of doctors to care the out patients in OPD (K r hospital) ^Open

As I visited the KR Hospital Mysore as an outpatient on **/**/**** at **:** am, only * doctor is available to check the outpatients that too he is not regularly checking the patients. Instead, he was taking a break of ** minutes for every ** mi...

Jun 28, 2019 by Govardhan Nagendra

Daily care mediclaim policy fraud (Daily care) ^Open

I have been fooled by a company named daily care who are selling fake mediclaim policies on phone by giving lucrative offers on mails, paytm wallet link payment with cash back guarantee. All address given by them is fake. They are doing transa...

Jun 26, 2019 by Sanjay negotra

Lab test package booked not get reports (Medlife.com) ^Open

I had booked lab test packages from medlife for my parents. The medlife person came at home and collected blood and urine sample on ** June ****. Also, he collected cash amount on the same day and assured me that the report will get via email w...

Jun 26, 2019 by Pravin Sarda

Intentionally looting patients (Medanta The Medicity) ^Open

My mother-in-law had her left lung sepsis with loculated left pleural effusion with atelectasis and she was being treated in Dibrugarh in Assam. The doctors looking after her advised surgery. However, after much deliberation and consultation wi...

Jun 24, 2019 by Arun Sarawgi

Insufficient items delivered (Medlife) ^Open

I had purchased * packs of * Dettol handwash refills each of ***ml from Medlife for a total of Rs ***. That said when I got my package and opened it to my horror I saw that the box contained only * refills instead of *. Actually, I had purchase...

Jun 22, 2019 by Uma Handa