Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Medicine not delivered (Medlife) ^Open

I had given a pre-paid order no OR****EZA-***A via Medlife App on **th March. Though today on **th April it has been more than * weeks, but the medicine has not been delivered yet. When I have contacted customer care three times till now, the r...

Apr 13, 2020 by Kuldeep Dutta

Refund not received in Covid 19 money Crisis Situation (Medlife.com) ^Open

I have ordered some medicines at Medlife.com. Order OR****PIB-***A has been cancelled, but not getting refund in Covid ** money Crisis Situation. Helpline number not working ************....

Apr 12, 2020 by Krishnasish Senapati

Payment received but no service provided (Apollo Hospital Hyderabad) ^Open

I have booked virtual doctor consultation (Jubilee hills, Hyderabad) on *rd April using Apollo *** app. I made the payment through PayTM (using HDFC) for Rs ***. Amount got withdrawn from bank however there was no payment confirmation received...

Apr 08, 2020 by Naresh Kumar

Refund has not been given (Medlife) ^Open

Ordered medicine vide order no.OR****NGB-***A for an amt of Rs.****.**. I made payment thro card. Out of those medicines I returned two item totalling to Rs.****. They said it is refunded and in my wallet. I requested them to transfer money f...

Apr 06, 2020 by Savithri Gayathri

Fake news for corona infection (Live India Television Networks Private Limited) ^Open

As corona verification is going on, I came back to India on **th from Israel and reported in city hospital of satna and met to corona advisor on **th for covid ** test but doctor said no symptoms are found so please follow home quarantine. The...

Mar 28, 2020 by Bharti Pandey

Company is still working in virus (WNS GLOBAL SERVICES PVT Ltd ) ^Open

WNS company of nashik is still working in corona virus...employees are afraid to work with the company’s crowd so some employees took a stand but company say nashik is safe from virus...we’ll take actions after spreading of virus. Many com...

Mar 21, 2020 by Amrit Kaur

Damaged Packaged Delivered also Packaged is not what is displayed (HealthKing India) ^Open

Received a product from HealthKing® India on *-*-**** at **.am and after opening the product i found out it was damaged and product displayed was not delivered , hence sent an email initiate an refund to the company . They responded the other ...

Mar 16, 2020 by Nadeem Hamdare

Too much cost on medical In Patient (Asha Kiran Hospitals Private Limited) ^Open

I have admitted my cousin in Asha Kiran in emergency situation, while discharge I see there is no control on charges of services. Example for Example for ECG charging *** rs per one where as *** at other hospitals...

Mar 13, 2020 by TERALA CHANDRAKANTH

Doctors not entertaining Patient due to Internet not working (CGHS Dispensary Inderpuri New Delhi) ^Open

Hi, My mother is a Central Government Employee. On Saturday morning I need to take my father to BLK hospital for routine Checkup. We need to get him referred first from CGHS Dispensary. I have an appointment of **:** A.M. with doctor. I reached...

Mar 08, 2020 by Vikas Kumar

Blood samples and fees taken but not given reports (Medlife) ^Open

I had booked * tests for my sister i.e creatinine, CRP and HLA B**. I got reports for creatinine and CRP but did not get report for HLA B**, the most expensive test of the lot. The samples have been taken on *st March and today is the *th of Ma...

Mar 06, 2020 by Deepak Kishor Nagpal

Deducting Money from Debit Card EMI without any service start (Kolors Healthcare India Private Limited) ^Open

Name of the Agency -Kolors Health Care Pvt Limited Type of Service -Slimming Course Invoice number-GHB/******/****, Dated **-**-**** Total amount -**,***.** EMI Amount *,***.** On dated **-**-**** I had visited the agency Kolors...

Feb 27, 2020 by Baishakhi Karmakar

Overprice of products (Cera care madanapalle) ^Open

I am pradeepa from madanapalle, chittoor district. I would like to complaint about the product which my mother bought few months back from cera care madanapalle. Being a health freak my mother purchased a jade mat on **-**-**** for **,*** rupee...

Feb 25, 2020 by Sai pradeepa

No refund from www dentalbasket in (Triodent Meditech India Pvt Ltd) ^Open

*. I have placed an order No.**** at www.dentalbasket.in for an amount of Rs.***** (Rupees Forty Four Thousand Eight Hundred and Fifty Five only) on ** Feb ** via Payumoney Transaction ID. ********* . Dental basket functions under Triodent Medi...

Feb 25, 2020 by Ronen M

Faulty Treadmill company is not at all responsive (Rpm Fitness) ^Open

I bought the RPM fitness brand treadmill from Flipkart in April ****.Week after the installation the treadmill became faulty and we lodged a complaint after * weeks an engineer came and said that the motore need to be replaced.It took another *...

Feb 19, 2020 by Ritesh kumar singh

Provide Wrong Lab Test Report (Medlife Labs) ^Open

I have taken all my medical test from Medlife. They have provided the wrong test reports. My wife blood group is O+. They have delivered reports shows B+. Now how can I trust that organisation about my other test? These labs are playing with th...

Feb 18, 2020 by Karan Bansal

Supplements not delivered (Bodyfitprime com) ^Open

Sir , i have ordered supplements from the website bodyfitprime.com but after online money transaction , they did not gave me any product and did not contact me in any social media platform . When i msg them they do not reply . Its been more tha...

Feb 18, 2020 by Sudipta Banerjee

Medlife neither process the order return nor refunded 14 days already (Medlife) ^Open

Order placed on */*/**** which had a payment issue. Waited for the refund of excess payment for ** hours and raised the return order request on */*/**** After ** days medlife is still pending refund and order return pick up. The issue cited ...

Feb 15, 2020 by Aparajita Biswas

Unprofessionalism (Beauty Shotssalon) ^Open

On ** Feb ****. @. **** hrs I went to beauty shot salon at Bombay bazar meerut. And did facial wax for upper lip n chin. The wax was too hot and I told the lady attendant who was doing it that it's too hot n when she pulled it out my skin also ...

Feb 15, 2020 by Swati Pathania

Wrong diagnostic report (Sikand Diagnostic Centre Dehradun ) ^Open

I was having problem of frequent vomiting. Doctor has advised KFT and LFT. I got the tests done at Sikand Diagnostic Centre on *th February. In the report they have shown Creatinine as **.**. On seeing this report doctor advised me to see N...

Feb 15, 2020 by Sunil Kumar

Failed to deliver 100 of advertised services (Rage Fitness Club) ^Open

I had paid for a fully functional gym. That included functional gym equipments and a fully functional shower system. Since October, the gym has gone under renovation and the shower system was not functional. Every time I go to the gym, they ...

Feb 12, 2020 by Akhil Premraj

Fraud company Netmeds.com (Netmeds.com) ^Closed

I have ordered more than *k medicine within *-* months and always delivery is the big issue. Never delivered on time and even they never call and say the delay in delivery. It is really disgusting and not acceptable. It is not material it is a ...

May 15, 2019 by Arun Gupta

Over billed by the hospital (Sri Ram Hospital) ^Closed

Nurse intentionally not given the correct treatment and overcharged bill. Please do the needful....

May 11, 2019 by Pradeep Kumar

Mediclaim reimbursement refused (Religare Health Insurance) ^Closed

Company refusing to pay the claim of breast cancer by misleading the information provided by us. Showing a disease which patient is not having. Asking OPD paper of that disease again and again. ...

May 02, 2019 by Rameshwari Devi

Worst services by the hospital (Sri Sri Holistic Hospital) ^Closed

I have visited a private hospital " Sri Sri Holistic hospitals" located in Nizampet road, Hyderabad for my mom's general check-up. The moment we arrived hospital staff is forcing us to get admitted for ** hrs without any reason. Then it has bee...

Apr 28, 2019 by Jay Krishna

Discrimination by the hospital (Hertaj hospital) ^Closed

The Hertaj hospital is one of the reputed hospitals of Amritsar where Dr Tejinder K Nagpal is respected for its medical consultation for gyno patients. I m very let down by the OPD service being given to common man. Everyone gets their number t...

Apr 27, 2019 by Paras Sethi

Doctor does christian evangelism rather than treating (Victoria Hospital) ^Closed

My sister is getting treatment in Victoria Hospital, Bangalore with Dr T N Revathi. I want to bring an unprofessional behaviour of Dr T N Revathi at Victoria hospital. Every time when my sister visits Dr Revathi doctor keeps asking to convert...

Apr 20, 2019 by M V Kishan

Package not delivered (Shopmeds.in) ^Closed

Order I'd:- SM*******D* Package not delivered despite online payment and not answering also....

Apr 15, 2019 by Pranjal Malik

Overcharged for treatment (Chinmaya Mission Hospital) ^Closed

Chinmaya has changed their rules wherein they do not allow male attenders for female patients in general and semi-private wards. Hence, I was forced to take a private ward. Please note, in my family, it's just me and my mother, my father passed...

May 31, 2018 by Abhishek Leonard

Arbitary charges and denial of service (Ansh Hospital) ^Closed

I am a family member of patient, i took the paitent to wockward hospital(mira road) to doctor Mahesh prasad (kidney specialist) .. We asked him about the patient condition .. He asked us to take patient to Ansh hospital for dialisis ( indralok ...

May 20, 2018 by Vivek Tiwari