Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

Wrong reports (Aarthi Scans & Labs) ^Open

Dear Sir, I had come to Aarthi Diagnostics Indiranagar on ** Jan for an Ultrasound scan of Abdomen and Pelvis. I was having renal colic due to which Dr. suggested the scan. The lady who performed my scan (Monica ?) completed it in * minutes...

Feb 09, 2020 by Nawaz ahmed

Weight loss (Kolors Health Care) ^Open

I was given assurance of guarantee weight loss of ** kg n said no diet no excercise needed n within *months i can get weight loss n i have joined n paid the amount after a month no weightloss told thn not happening as you people promised, later...

Feb 05, 2020 by Tapashee Bepari

False commitment and negligance by in medical treatment (Pristyne Care Scofloor Huda Market Sector 29 Gurugram Haryana ) ^Open

Dear Sir, Through this portal I would like to draw your attention towards unethical and malpractices by a medical care company named Pristyne Care which has cause damage to health due to negligence of doctors and made false claims prior to my o...

Feb 04, 2020 by Ravi Shanker Bajpai

Not giving refund for a cancelled order (mednear.com) ^Open

Ordered a medicine on mednear.com but cancelled due to unavailable in the market (on **-**-**).Till date (**-**-**)they did not refund my money and their customer support mechanism also seems fraud....

Jan 23, 2020 by Goutham Reddy Palvai

Gym membership not refunded (Fitternity) ^Open

I had take * month gym membership cost me an amount of Rs. ***** from Fitternity App for Energy Gym(Prestige shantiniketan, Whitefield). After ** days only I get to know that the gym is getting shutdown in max ** days and I immediately contacte...

Jan 17, 2020 by Vivek Kumar Verma

Cashless denial reimbursement denial (Raksha TPA) ^Open

Cash less treatment was denial & even after justification by doctor that this ailment is not due to Thalassemia trait company refused cashless treatment & refused Reimbursement .Company refused all time not even read justification letter of do...

Jan 13, 2020 by AJAY KUMAR SHARMA

Delivered wrong item (Facebook Marketplace) ^Open

Hi, I have ordered * sarees for **** but they have delivered me a cheap quality saree. Delivered on Jan *th **** Msg sent by them: Arriving Today : Your order from rajugovind containing Pack Of * Silk Designer saree with stitched blous will be...

Jan 10, 2020 by CH Lavanya Bharathi

Fraud by clinic (Advanced Beauty and Cosmetic Clinic Chennai) ^Open

Advanced Beauty and Cosmetic Clinic based out of Chennai started giving franchise with a promise of return on investment within one year and opened more than ** outlets across India. We took two franchise outlets at Pune by paying franchise fee...

Dec 23, 2019 by Neeraj Shrivastava

Not returning the money after doing fraud with me (Pharmeasy) ^Open

I have ordered a TUGAIN *% SOLUTION medicine from Pharmeasy paying *** rs. I got it on **th NOV ****.It was the packet of TUGAIN * but inside it someone had put a Dabur gulabari. The outter packaging with pharmeasy wrap was intact,so I opened i...

Dec 23, 2019 by Abhilash Sahoo

Patient not admitted through CGHS (Aware gleneagles global hospitals) ^Open

Hi today i.e */**/** went to Yashoda hospital malakpet branch for an emergency admission through CGHS but they refused to take admission as the govt is not paying them money, and we were forced to go to another hospital as my father is in emerg...

Dec 03, 2019 by Bhavani kesireddy

No admission by the hospital (Metro Hospital) ^Open

Hello Sir, I visited this metro hospital faridabad with my mother into emergency on **th Nov **** in the evening hours,In emergency doctor asked me how I will do my payment I mentioned I am CGHS card holder ,hearing that doctor told me that ...

Dec 02, 2019 by Dayal singh

Duplicate bills provided by Choitram Hospital Research Center (Choitram Hospital Research Center Indore) ^Open

My father was undergone an angioplasty surgery in Choitram Hospital and research center Indore IPD reg no. *******. The hospital has provided * duplicate bill of rs *****.** & ****.**. Since the mediclaim company "start health" is not entertain...

Nov 30, 2019 by Mohsin Khan

Charged Rs 70,000 for fixing an elbow dislocation (Kauvery Hospital Chennai) ^Open

Kauvery Hospital charged us Rs. **,*** for an elbow dislocation. Yes, you heard it right. It was a **-minute procedure to fix the dislocation, there was no operation. Here is how it happened. My wife fell off her vehicle in front of a shop ...

Nov 20, 2019 by Sathish Subramanian

Rapido Injured my sister (Rapido Bike Taxi) ^Open

On *th November ****, My sister named Lily, aged ** years, requested a Rapido Ride from her mobile to go to her routine Bank Po classes at Career Launcher, Indirapuram. She left home at * am & at *:** am we received a call from Fortis Hospital ...

Nov 17, 2019 by Arun Gautam

Cheated by KOLORS Healthcare (Kolors Health Care) ^Open

I had approached KOLORS Health care in the Kalyan Nagar branch in the month of may for a weight loss program. They gave me an option to process the payment through monthly EMI through BAJAJ, The concerned consultant, Ms. ESTHAR had made me ...

Nov 11, 2019 by MARIA VIRGIN

Package not delivered (1mg) ^Open

I checked the medicine required for my mother in *mg and as it showed delivery within *-* days, so I placed the order on the **th of Oct, **** as I needed the medicine on an urgent basis. Now the ordeal began. The shipment was of EcomExpress...

Nov 04, 2019 by Kuldeep Dutta

Services not provided and no claim reimbursement (Cognate Health Services Pvt. Ltd.) ^Open

Product Name - Cognate Preventive Health Services I took preventive health checkup services for which company will reimburse the claim for visiting any doctor. I received a mail from the sales team in which it was no where written that I have ...

Nov 01, 2019 by Rahul Jangir

Medical negligence in Phaco Surgery (Athena Eye Care Kolkata) ^Open

I had undergone phaco surgery on **/**/**** under Dr. Sanatani at Athena Eye Care. My patient reg numb. was *****. After the operation, the residual power given was +*.** and the near vision was +*.* due to the wrong biometry at the clinic. M...

Nov 01, 2019 by Dipak Bhattacharya

Order not delivered (Hoodlery.com ) ^Open

I have seen the add in instagram and ordered a pair of shoes on oct *th but yet no msg nd no tracking id I got. I need my shoes or else refund my money .This is a serious issue.Not only me I came to see many of them are loosing money.This is no...

Oct 13, 2019 by Bishakha M S

Sports Fit did not refund fees (SportsFit by MS DHONI) ^Open

I went to a SportsFit indirapuram branch to buy gym membership. They told me the fees is refundable if you give us a valid reason at the time of purchase. as ive told them i need to vacant my current flat as was living near to the gym. After * ...

Oct 11, 2019 by Kapil Kumar

Order delivery issue (1 mg) ^Closed

Actually I ordered medicines by online website *mg at **-*-**** (**.** pm) and it promises to deliver me on **-**-**** but I have not received any order on **-**-****. In website it's showing delivered when I went to file a complaint. There is ...

Sep 02, 2019 by Chetan

Fraud by sdmh Jaipur (Sdmh jaipur) ^Closed

I have admitted sdmh Jaipur to **.**.**** to **.**.****. l am insured by SBI health policy. My hospital bill was Rs *****. The insurance company authorized Rs *****. They said extra charges have been deducted and you do not have to pay any more...

Jun 14, 2019 by Maya devi

Medical Negligence/Cheating Business (Rg Stone Urology & Laparoscopy Hospital) ^Closed

This is to draw your attention towards the fact that my father Mr Harinder Singh Arora was admitted to RG Stone Urological and Laparoscopy Hospital, Faridabad on **/**/** at **.** am. My father was diagnosed with gall bladder stone with the con...

May 20, 2019 by Manninder

Fake report provided for sample (Apollo Clinic) ^Closed

I had gone there on Saturday for **-hour urine protein of my wife. First, they said it is done here but it's not shown in the system. Then they somehow gave us the container. I deposited the container on Monday morning with **-hour urine while ...

May 19, 2019 by KUNAL GANDHI

Fraud company Netmeds.com (Netmeds.com) ^Closed

I have ordered more than *k medicine within *-* months and always delivery is the big issue. Never delivered on time and even they never call and say the delay in delivery. It is really disgusting and not acceptable. It is not material it is a ...

May 15, 2019 by Arun Gupta

Over billed by the hospital (Sri Ram Hospital) ^Closed

Nurse intentionally not given the correct treatment and overcharged bill. Please do the needful....

May 11, 2019 by Pradeep Kumar

Mediclaim reimbursement refused (Religare Health Insurance) ^Closed

Company refusing to pay the claim of breast cancer by misleading the information provided by us. Showing a disease which patient is not having. Asking OPD paper of that disease again and again. ...

May 02, 2019 by Rameshwari Devi

Worst services by the hospital (Sri Sri Holistic Hospital) ^Closed

I have visited a private hospital " Sri Sri Holistic hospitals" located in Nizampet road, Hyderabad for my mom's general check-up. The moment we arrived hospital staff is forcing us to get admitted for ** hrs without any reason. Then it has bee...

Apr 28, 2019 by Jay Krishna

Discrimination by the hospital (Hertaj hospital) ^Closed

The Hertaj hospital is one of the reputed hospitals of Amritsar where Dr Tejinder K Nagpal is respected for its medical consultation for gyno patients. I m very let down by the OPD service being given to common man. Everyone gets their number t...

Apr 27, 2019 by Paras Sethi

Doctor does christian evangelism rather than treating (Victoria Hospital) ^Closed

My sister is getting treatment in Victoria Hospital, Bangalore with Dr T N Revathi. I want to bring an unprofessional behaviour of Dr T N Revathi at Victoria hospital. Every time when my sister visits Dr Revathi doctor keeps asking to convert...

Apr 20, 2019 by M V Kishan

Package not delivered (Shopmeds.in) ^Closed

Order I'd:- SM*******D* Package not delivered despite online payment and not answering also....

Apr 15, 2019 by Pranjal Malik

Overcharged for treatment (Chinmaya Mission Hospital) ^Closed

Chinmaya has changed their rules wherein they do not allow male attenders for female patients in general and semi-private wards. Hence, I was forced to take a private ward. Please note, in my family, it's just me and my mother, my father passed...

May 31, 2018 by Abhishek Leonard

Arbitary charges and denial of service (Ansh Hospital) ^Closed

I am a family member of patient, i took the paitent to wockward hospital(mira road) to doctor Mahesh prasad (kidney specialist) .. We asked him about the patient condition .. He asked us to take patient to Ansh hospital for dialisis ( indralok ...

May 20, 2018 by Vivek Tiwari