Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

My 75 year old mother fell of pedicure chir at Vibes Banjara Hills on 4 july (Vibes healthcare limited) ^Open

My elderly mother aged above ** years had an accident at Vibes banjara hills premises as she has slipped and fallen off pedicure chair on * july ****, she was taken to the hospital in an ambulance by my dad who is ** years. She has undergone...

Sep 24, 2019 by Esther Emmanuel

CHEATING OF MONEY (Protect Life Medical Tourism Private Limited) ^Open

I am an NRI and I contacted * months before for my kidney transplantation to this company. After taking *.** lac rupees the owner of the company named Rosy dalal refused to help and also eaten up my money. She is telling that the procedure is i...

Sep 23, 2019 by Noorullah Khan

Manipulating after making me pay all my money (Kaya Skin Clinic) ^Open

I had paid kaya skin clinic for full body lazer hair removal treatment around **k approx and **k approx for * body parts separately. They do not give appointments and since so many months they are just delaying the sessions when it's clearly pr...

Sep 19, 2019 by Prajakta Dalvi

Wrong Medical Report (New Care Diagnostic) ^Open

I have taken few tests from New care diagnostic located in neelasandra Bangalore which costed me around "Rs.****" rupees. In urine report(clinical pathology) they mentioned "bile salt and bile pigment present" which means i have Obstructive jau...

Sep 18, 2019 by Jothi K

Complaint for giving wrong Breast Ultrasound Report (Dr. Jain S Diagnostic And Heart Clinic ) ^Open

As per doctor prescription, I had visited Dr. Jain's Diagnostic and Heart Clinic, A-*/**, Sector-**, Rohini, Delhi-** for Ultrasound of my left Breast. The reports given by the lab shows BIRADS category *b lesion. As per instruction of my ...

Sep 16, 2019 by Daljeet

Gross medical negligence with no regard to human life (Birthright By Rainbow Hospital) ^Open

I want to report the medical negligence at the BirthRight By Rainbow Hospital, Marathahalli branch. This is a hospital chain which claims to be the best in the south India in Fertility. When my wife conceived in Nov **** i regularly visited the...

Sep 13, 2019 by Bikash kumar

Have been given old rim on the name of new (Hyundai Godavari Motors) ^Open

I got my accidental hyundai verna repaired from hyundai motors godavari.initial estimate was around ** k while we were charged *.*lac in the end.and then we get to know that our tyre rim was repainted and repaired .its alignment was defective.w...

Sep 12, 2019 by Dr daizy sood

Incomplete order of vital medication and rude customer support behaviour (Netmeds.com) ^Open

**th of August - I place an order of * boxes of a (fairly expensive) drug, Xarelto (an anticoagulant that I have been prescribed to take without fail after the pulmonary embolism I suffered from last year) that I need to take on a daily basis i...

Sep 05, 2019 by Ajay Jose Appaden

GST charged from patients (Medical Trust Hospital) ^Open

I was admitted for cardiac problems from **th to **th Dec ****. In the final bill, they charged GST for medicines and surgical items etc. consumed for treatment. No GST is payable for inpatient treatment by the hospital as per notification no. ...

Sep 03, 2019 by Unnikrishnan v

Wrong report given by apollo hospital (Apollo Hospital) ^Open

I went to Apollo hospital Chennai for my father heart check-up and I consulted with the cardiologist. The doctor gave some test like a healthy heart package under this package came to some blood test, ECG, echo and TMT. I got the report next da...

Sep 01, 2019 by Rajesh Dhar

Payment not showing as paid in the pharmeasy app (Pharmeasy) ^Open

I ordered medicines worth **** from Pharmeasy on **th August **** and paid the amount on **th August **** through Google Pay which shows successfully credited to Pharmeasy account on the same date. But the Pharmeasy people are not accepting tha...

Sep 01, 2019 by Saurabh Patil

Refund not received (Pro Healthywayz International) ^Open

I have been made to invest in Pro Healthywayz International investment by giving incomplete knowledge of this company and its investment. I have been misled by executives. They convey them from me in the wrong way. During our meeting, they had ...

Aug 27, 2019 by Bollavaram Lokeswara Reddy

Defective dental product (Dentalkart.com) ^Open

I had purchased a Dental air otor handpiece by Dentalkart's online Dental product site Dentalkart.com on **th June ****. As per their return policy within ** days I reported to them that the product sent by them is a defective handpiece along ...

Aug 16, 2019 by DrRajesh Lamechwal

Need full refund of services under money back guarantee (Vlcc Health Care) ^Open

I have joined VLCC healthcare on **th Feb **** for weight loss treatment in Vatika city centre, sector **, Gurgaon. Treatment includes package of ** kg weight loss+** lipodetox + * curve expert. I have got separate bills for the same (one worth...

Aug 12, 2019 by Aparna pathak

Severe allergic reactions by lotus herbals products (LOTUS HERBALS PVT LTD NEW DELHI ) ^Open

I purchased online two tubes of ' Lotus White Glow * In * Deep Cleansing Skin Whitening Foam'. When my wife Mrs Ragini Singhal applied it on her face it caused severe irritation & burning sensation all over her face. She immediately washed it o...

Aug 12, 2019 by DR PRADYOT KUMAR SINGHAL

Shama clinic cheating people (Shama clinic NTR Nagar ) ^Open

I am an employee working in an MNC company. When I was in office I have received a call from my brother in law stating my wife is been taken to hospital as she has a serious headache. She is been taken to shama clinic as it is very close to ou...

Aug 05, 2019 by Shaik yousuf

Online transactions fraud (Rpq Services Pvt Ltd) ^Open

Online transactions were done for the health card **th July'** and previously I have been cheated from the same company. I have not received any card or voucher and I have paid through online to this company and they are not responding to any c...

Aug 01, 2019 by Srinivasa rao Sodisetti

Waiting for dealership even paid all fees (Ayur Health Care (auyurhealthcare.in) ) ^Open

Ayur Health Care, Indoor (ayurhealthcare.in), made an agreement with me to provide their company dealership. I have paid Rs ***** so far but they didn't give any order so far. They had promised to give me *-* orders a day in Ahmadabad after pay...

Jul 25, 2019 by Singh Pravin Singh Lalchand Singh

Practo has charged 500 extra for the lab test they have done with thyrocare (Practo) ^Open

I recently booked a test and that has been done by throcare it's Arogyam-C which cost me around **** after discount but its original cost is only ****. This is really disappointing I can share proper links as well, refer below links for evidenc...

Jul 18, 2019 by Paramjeet Singh

Wrong service to sell their package (Kaya Skin Clinic) ^Open

I went kaya for my chin hard hairs. Hairs were only on two lines not on the whole area. Kaya clinic manager Sufi Praveen at sector ** sold me a package of the complete lower area by saying if you will take only chin then the skin will be even o...

Jul 17, 2019 by Geetanjali aneja

Doctor does christian evangelism rather than treating (Victoria Hospital) ^Closed

My sister is getting treatment in Victoria Hospital, Bangalore with Dr T N Revathi. I want to bring an unprofessional behaviour of Dr T N Revathi at Victoria hospital. Every time when my sister visits Dr Revathi doctor keeps asking to convert...

Apr 20, 2019 by M V Kishan

Package not delivered (Shopmeds.in) ^Closed

Order I'd:- SM*******D* Package not delivered despite online payment and not answering also....

Apr 15, 2019 by Pranjal Malik

Overcharged for treatment (Chinmaya Mission Hospital) ^Closed

Chinmaya has changed their rules wherein they do not allow male attenders for female patients in general and semi-private wards. Hence, I was forced to take a private ward. Please note, in my family, it's just me and my mother, my father passed...

May 31, 2018 by Abhishek Leonard

Arbitary charges and denial of service (Ansh Hospital) ^Closed

I am a family member of patient, i took the paitent to wockward hospital(mira road) to doctor Mahesh prasad (kidney specialist) .. We asked him about the patient condition .. He asked us to take patient to Ansh hospital for dialisis ( indralok ...

May 20, 2018 by Vivek Tiwari