Medical Complaints

Over the past 20 years, medical technology has seen a tremendous growth. According to a recent study, medical technology has evolved more in the last 20 years than in the past thousand years. The same growth is also imminent in the total number of hospital being established. So far there are a total number of 4,419 hospitals in India with more than 4 lac beds for patients. Technologies such as Robotic surgery which were unheard of are soon going to become a common sight. X-Ray and CT scans are the most commonly used technologies by the doctors. However, since every good thing has a bad side too, same has been the case in medical developments. Over the past few years, medical neglence has become a quite common term. Medical neglience or Medical malpractice, as the term suggests, relates to the process when a medical or health care professional deviates from standards in his or her profession thereby causing grievous injury to the patient. It can be seen in various fields like when reasonable care is not taken during operations, diagnosis or even during the delivery of the child. Many doctors purposely practice medical negligence as a way to extract more money from the patient. We at Voxya generally receive around 100s of complaint every month relating to medical negligence or complaints about doctors exaggerating how they could have performed better or how the patients are being overcharged for the facilities. The most common medical complaints made by patients include poor nursing staff, wrong medicine packages delivered, intentionally looting customers, medical negligence etc. So what can be done if you want to file a complaint against the doctor or the hospital? If you have complaint regarding the improper care in the hospital then you should contact the State Survey Agency. If you have complaint about the poor conditions of the hospital you can contact the State Department of Health Services. However, if you have a complaint against any particular doctor of the hospital then you should contact the State Medical Board. Moreover, if the main aim of the patient is to seek compensation, then he/she shall file a consumer complaint as this way the case can be finished at the earliest possible date. However, if the case is against the hospital it may get stuck for years. Moreover, if you want to move legally then you can file a complaint here at Voxya and we will send a legal notice to the concerned party.

Most Common Issue Reported for Medical Complaints

Medical Negligence

Medicine Delivery issues

Unjustified Bills

Improper Diagnosis

Wrong treatment

No tracking facility and no update of shipment and delivery (HealthKing India) ^Open

ShieldPlus Portable UVC Germicidal Device × * Rs. *,***.* ordered on healtkingindia with prepaid payments made on ** june. Till date no update about shipment or delivery or tracking of ordered item....

Jun 18, 2020 by Dr.Jagdish prasad khatri

Refund (Medlife) ^Open

Sir Maine ** may ko medlife mai ek medicine order kri thi & uski online payment kr di thi but jb unka delivery boy aaya to unhone bola ispe to COD hai thn Maine company mai call kiya tb unhone bola sir maximum ** hours mai update ho jayega & ap...

Jun 18, 2020 by Ayush Goyal

Product not receiving and not allowed to cancel also (Richfeel Health And Beauty Private Limited) ^Open

I ordered * items from https://www.products.richfeel.com website. It’s **th day but no one answering on email or customer care number. And website has no facility to cancel the order also. My order id is #******. Order status showing only pro...

Jun 17, 2020 by Mona

DEFECTIVE PRODUCT BMT (Medirent Services Private Limited) ^Open

I have purchased BP matching from Medirent services pvt. Ltd. at Fortis Hospital Noida. Since the time it was purchased the machine was giving different readings on every action. This has created lot of confusion and panic because of poor cond...

Jun 16, 2020 by RAVI AGARWAL

No response for return policy for profitness full body exerciser (full body exerciser ) ^Open

No response for return policy for profitness full body exerciser i want refund for the amount paid through debit card...

Jun 12, 2020 by Suba

Medical negligence (Balaji hospital karnal near church) ^Open

Dr rakesh jindal of balaji hospital make me fool they said he is experienced plastic surgeon in rhinoplasty and take heavy amount of money after that my nose surgry was gone wrong totally he destroy my nose i am in depression so much bcz he h...

Jun 12, 2020 by Parul rani

Cosmetics (LaBelle Slimming Skin and Hair Clinic) ^Open

Hi sir, my name is Peddirajula Swamy Munagala, Feb **th i paid money for treatment but unfortunately treatment not started this is *th month.I lost my job in this COVID-** situation.i can't effort the money in this situation. I don't have money...

Jun 09, 2020 by Peddirajula swamy Munagala

Pharmeasy not refunding medicines (Pharmeasy) ^Open

महोदय मैंने Pharameasy से ऑनलाइन medicine आर्डर की थी जिसमे से एक दवाई मुझे वापस करनी है किन्तु कंपनी के C...

Jun 03, 2020 by Manoj duklan

Money collected for lab test but no lab reports provided by health platform and Oncquest lab ( Health Platform And Oncquest Lab ) ^Open

Booked dual marker test on * mg health platform with Oncquest laboratory Ltd ,sample collected on ** May at **.**am with time limit of providing reports within ** hrs as it is time sensitive test but after repeated emails there is neither a...

May 31, 2020 by Praful Tambe

Worst cosmetic hair replacement (Praba's Vcare Health Clinic Private Limited) ^Open

Refundable money...

May 18, 2020 by V.VIJAYBHASKER

Package not delivered on time (Netmeds.com) ^Open

I have ordered the medicines which was prescribed by our doctor, on date *th may, ****. Order successfully accepted but while processing they cancelled partial order by the reason giving cold storage product can't be treated as medicine. So i a...

May 16, 2020 by Kundansinghji Purohit

Refund not received and no response for my calls and emails since two months (Medlife) ^Open

Hello sir my name is ramchander and I buy * N** mask in medlife app @ ****rs and I refunded * N** mask for that they sent messages and notifications like I will receive refund for two masks ****.**rs but till now I haven't get any refund in app...

May 15, 2020 by Ankuareddy ramchander rao

Delivered expired product (Firstcry ) ^Open

Order no: *******YDOB*B**B* . I ordered proteinex Original. But I very very shocked and disappointed and frustrated. This is first time happened. I received already expired product and manufacturer date December **** so very shocked because ve...

May 14, 2020 by Lourdu Vinoth

Zero Weight Loss unsatisfactory services products misguided by VLCC since start and not told abou (VLCC) ^Open

I am a student, preparing for MBA exams. On **th Feb ****, I called to inquire about weight loss plans from VLCC Allahabad, which was next to my MBA coaching. Mrs. Pooja Talwar attended me, and asked me to come to centre to discuss, where she s...

May 09, 2020 by Anushka Dwivedi

My name is Dharmesh Kumar Singh. I had taken the hdfc ergo health policy. The policy number is -****************. Due to ill health of my wife priya patel had to admit in hospital, in which bill of about ***** was made. Filed a claim with the e...

Apr 26, 2020 by DHARMESH KUMAR SINGH

Medicine Not Delivered (Pharmeasy) ^Open

...

Apr 24, 2020 by Ashish Kumar Pandey

Cheated us in medicine order (Pharmeasy) ^Open

They have cheated us in medicine order in Corona time they charged us money by showing some duplicate reasons.please help us there no money for our live lihood please take action and give our money back...

Apr 20, 2020 by B.kantha bai

Complaint against paypal regarding cashback voucher (Paypal.com) ^Open

I have done a transaction of ₹*** on medlife through paypal, but i have not received my cashback voucher which was **% upto ₹*** i contacted on paypal by email, they said that u are not eligible for cashback voucher as u have done payment ...

Apr 13, 2020 by Shubham gupta

Medicine not delivered (Medlife) ^Open

I had given a pre-paid order no OR****EZA-***A via Medlife App on **th March. Though today on **th April it has been more than * weeks, but the medicine has not been delivered yet. When I have contacted customer care three times till now, the r...

Apr 13, 2020 by Kuldeep Dutta

Refund not received in Covid 19 money Crisis Situation (Medlife.com) ^Open

I have ordered some medicines at Medlife.com. Order OR****PIB-***A has been cancelled, but not getting refund in Covid ** money Crisis Situation. Helpline number not working ************....

Apr 12, 2020 by Krishnasish Senapati

Package not delivered (1mg) ^Closed

I checked the medicine required for my mother in *mg and as it showed delivery within *-* days, so I placed the order on the **th of Oct, **** as I needed the medicine on an urgent basis. Now the ordeal began. The shipment was of EcomExpress...

Nov 04, 2019 by Kuldeep Dutta

POOR SERVICES PROVIDED (Kaya Skin Clinic) ^Closed

Dear Concerned, I the undersigned having the contact details as mentioned under, through this letter want to inform inform your good-self that two months ago after watching the misleading advertisements of KAYA Skin Clinic I approached Lajpa...

Nov 01, 2019 by Sandeep Kumar

Complete services not given (Richfeel Health And Beauty Private Limited) ^Closed

I am writing to complain about the worst customer service and cheating done by the Vasant Vihar staff (Dr. Palak, Manager Swati, and Technician Manisha). *-Hair from neck & face will be permanently removed though it is a hair reduction, whic...

Nov 01, 2019 by Jyoti Jolly

Overcharging by hospital (C K Birla Hospital for Women) ^Closed

Recently my wife was consulting for Maternity in C K Birla Hospital for Women in Gurgaon. In October we had a Baby boy and basis our package description we were having a package for ***** with the hospital. Things went well till the date of sur...

Oct 21, 2019 by Sandeep Malhotra

Wrong treatment on face (Skin Alive Wellness Dr Chiranjiv Chabbra) ^Closed

Went for Face pigmentation, and was suggested mesotherapy and oxygen facial,. First session of mesotherapy caused ugly scars on my face which are not gone till now after * months. Asked clinic to refund since treatment went wrong but they are ...

Oct 20, 2019 by Meetali puneth

Cheating by Vibes Healthcare (Vibes healthcare limited) ^Closed

I have opted for treatment from vibes gachibowli and they asked me to take a loan from their tied up merchant capital float for an amount of ***** INR. I provided my details to the vibes team for processing of loan but they reverted back to me ...

Oct 11, 2019 by Siva teja

Package not delivered (Pharmeasy) ^Closed

I ordered medicine through pharmeasy.in. At the time of placing the order they clearly mentioned the date of delivery will be on or before **-**-****. But order is not yet delivered. When I contacted their customer service several times regardi...

Sep 25, 2019 by Navaneeswar Rao B

Unwanted particles in sealed magic moment wine bottel (Redico Khaitan Ltd.) ^Closed

Sir I self buyed on **.**.** a sealed vodka magic moment wine ,but some unwanted paricles moving under sealed bottel so please take action against company it is totally manufacturing errer ...

Sep 24, 2019 by Rajesh kumar

Non execution of order (Medlife) ^Closed

I had ordered cardiac and blood pressure medicines from MedLife on **th Aug **. I followed up after a week about the status of delivery. I was told it was cancelled by them. When I asked for the reason they said they had no idea. The order was ...

Sep 04, 2019 by Dev Singh

Order delivery issue (1 mg) ^Closed

Actually I ordered medicines by online website *mg at **-*-**** (**.** pm) and it promises to deliver me on **-**-**** but I have not received any order on **-**-****. In website it's showing delivered when I went to file a complaint. There is ...

Sep 02, 2019 by Chetan

Fraud by sdmh Jaipur (Sdmh jaipur) ^Closed

I have admitted sdmh Jaipur to **.**.**** to **.**.****. l am insured by SBI health policy. My hospital bill was Rs *****. The insurance company authorized Rs *****. They said extra charges have been deducted and you do not have to pay any more...

Jun 14, 2019 by Maya devi

Medical Negligence/Cheating Business (Rg Stone Urology & Laparoscopy Hospital) ^Closed

This is to draw your attention towards the fact that my father Mr Harinder Singh Arora was admitted to RG Stone Urological and Laparoscopy Hospital, Faridabad on **/**/** at **.** am. My father was diagnosed with gall bladder stone with the con...

May 20, 2019 by Manninder

Fake report provided for sample (Apollo Clinic) ^Closed

I had gone there on Saturday for **-hour urine protein of my wife. First, they said it is done here but it's not shown in the system. Then they somehow gave us the container. I deposited the container on Monday morning with **-hour urine while ...

May 19, 2019 by KUNAL GANDHI

Fraud company Netmeds.com (Netmeds.com) ^Closed

I have ordered more than *k medicine within *-* months and always delivery is the big issue. Never delivered on time and even they never call and say the delay in delivery. It is really disgusting and not acceptable. It is not material it is a ...

May 15, 2019 by Arun Gupta

Over billed by the hospital (Sri Ram Hospital) ^Closed

Nurse intentionally not given the correct treatment and overcharged bill. Please do the needful....

May 11, 2019 by Pradeep Kumar

Mediclaim reimbursement refused (Religare Health Insurance) ^Closed

Company refusing to pay the claim of breast cancer by misleading the information provided by us. Showing a disease which patient is not having. Asking OPD paper of that disease again and again. ...

May 02, 2019 by Rameshwari Devi

Worst services by the hospital (Sri Sri Holistic Hospital) ^Closed

I have visited a private hospital " Sri Sri Holistic hospitals" located in Nizampet road, Hyderabad for my mom's general check-up. The moment we arrived hospital staff is forcing us to get admitted for ** hrs without any reason. Then it has bee...

Apr 28, 2019 by Jay Krishna

Discrimination by the hospital (Hertaj hospital) ^Closed

The Hertaj hospital is one of the reputed hospitals of Amritsar where Dr Tejinder K Nagpal is respected for its medical consultation for gyno patients. I m very let down by the OPD service being given to common man. Everyone gets their number t...

Apr 27, 2019 by Paras Sethi

Doctor does christian evangelism rather than treating (Victoria Hospital) ^Closed

My sister is getting treatment in Victoria Hospital, Bangalore with Dr T N Revathi. I want to bring an unprofessional behaviour of Dr T N Revathi at Victoria hospital. Every time when my sister visits Dr Revathi doctor keeps asking to convert...

Apr 20, 2019 by M V Kishan

Package not delivered (Shopmeds.in) ^Closed

Order I'd:- SM*******D* Package not delivered despite online payment and not answering also....

Apr 15, 2019 by Pranjal Malik