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E Commerce Complaints

Electronic Commerce or E-Commerce refers to the buying and selling of products or services on online portals through the Internet. E-Commerce sales have skyrocketed in the last decade as it is considered to be the best, most effective way for buying and selling online.

Online shopping sites such as Flipkart, Amazon, Snapdeal, Myntra, Ebay are common examples. It is also customer friendly as the consumer can sit at home and browse through various products and purchase the product which he likes.

<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="ecommerce complaints in India" /></center>

E-commerce Complaints / Scams / online Frauds

So far more than 1 lac e-commerce websites have already been registered in India. However, not all that glitters is gold. It is shocking to note that more than 20% of the total E-commerce sites are fraud / fake as they try to lure money from consumers by offering them whooping discounts.

It is important to be aware of these websites. E-Commerce frauds / scams are quite prevalent in almost all the cities in India like New Delhi, Mumbai, Pune, Kolkata, Chennai, Bangalore etc. The most common types of E-commerce frauds include Gift Card Fraud, asking for Card details, product not delivered, offering jobs abroad, fake products etc.

Most of these fake E-commerce sites will offer insane discounts such as 80% or even 90% which then catches the eye of the consumer. Many fraud E-commerce sites also claim that you have won a gift card and on purchasing something from their website you will get Car or a huge TV in return.

It is important to be aware of these fraudulent websites and not be lured away by their trap. It is equally important to first read the review of the E-Commerce website that you are willing to purchase from. Also, no trustworthy E-commerce website will ever call you to ask for Card details, because if they do, it is likely a fraud.

Thereby one should be careful of all these scams and should purchase only from the well known sites. But recently a lot of people started having bad experiences with these famous e-commerce companies as well.

Types of E-commerce Complaints or Online Scams

The most popular or widely seen e-commerce complaints are:

- Missing product in the order
- Receiving damaged product in the order
- Receiving low-quality product or cheap imitation
- Receiving Fake counterfeit product
- Getting no refund / replacement from company
- Getting no customer support
- No delivery of product or service

However, what should be done if somehow even these well known online shopping websites have made a mistake and are unwilling to refund or replace the product?

How to resolve E-commerce Complaints?


1. Contact Company Support:
First and foremost you should try to raise the complaint at their portal itself as they value the customer's feedback so they would be willing to help them resolve the complaint.

Various E-commerce websites have a 24*7 helpline portal especially for consumers. The customer care number of some leading E-commerce websites in India are:

Amazon Customer Care No. - 1800 3000 9009
Flipkart Customer Care No. - 1800 208 9898
Myntra Customer Care No. - 080 6156 1999
Jabong Customer Care No. - 0124 612 8000
Snapdeal Customer Care No. - 092126 92126
Shopclues Customer Care No. - 0124 441 4888
Paytm Customer Care No. - 0120-4456-456

2. Contact through Social Media:
Secondly, you should try reaching out to companies through Social Media. It does not matter whether you are in Mumbai, Pune, Bangalore or Patna, Social media is one of the most important feedback channels for people and the brands usually have teams to monitor the complaints.

3. Send Legal Notice:
Thirdly, consumers can take legal action against companies and can send legal notices to ecommerce companies. Check below to know how to send a legal notice to the company?

Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by a lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to the e-commerce company by registered post.
Step 5: Keep the slip or delivery report for evidence.

4. File consumer forum case:
You should approach the consumer forum if you do not get any resolution from the company. Consumer forum / consumer court deals with consumer complaints and helps in getting justice if your rights as a consumer have been violated.

E-commerce fraud is the most complained about category at Voxya as it accounts for more than 33% of the total complaints received at our platform. In this article, you saw all the possible ways to resolve eCommerce complaints but if you can’t manage to do these things on your own, then Voxya is there for you! Voxya has helped thousands of people to get their ecommerce complaints resolved. So, If you are looking for quick help then <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> at Voxya.

Most Common Issue Reported for E Commerce Complaints

Missing product

Damaged product

Low-quality product

Fake product

Wrong product

No refund/replacement

No delivery

No Customer support

Package Not delivered Merchant not responding (Company Modway Furniture India 52 BaghiKhana Karauli Rajasthan www modwayfurniture in UPI Payment ICICI) ^Open

Dear Sir/Madam, Greetings of the day!! It is requested to help with trailing mail. On **-**-**** had paid INR Rs. *****/- against online order of sofa on https://modwayfurniture.in/ vide UPI (GPAY), please refer to the transaction details i...

Apr 08, 2021 by Dilip Kumar Singh

Livspace has made false commitments to grab the order and denying commitments post payment (Livspace) ^Open

The Modular kitchen company Livspace has been harassing us on a daily basis and delaying our order due to their issues which they're not even clearly providing details of. Initially they misguided us to bag the order, by making false promises (...

Apr 08, 2021 by Bedanta Bhuyan

Clothing company fraud (Menwear In) ^Open

I have been going through my regular Instagram feed on march **, ****. The advertise of track pant company named (menswear.in) is flashed and they were offering the pant at *** rs. so i gone to purchase that pant and purchased it and made payme...

Apr 08, 2021 by Aditya sambhaji bhosale

Money is paid through Google pay but still till now products are not delivered (ZopNow) ^Open

Since the products were of low cost, I orderedd some of them. Cash on delivery option was not available, only UPI payments were available. So I used Google pay to pay and I dint receive any mail or any call or msg from Zopnow and till now I don...

Apr 08, 2021 by Hamraz S

Refund not initiated once paid COD twice (Meesho App) ^Open

I received a cloth piece in place of lehenga . Rs**** was paid by cash. The return pick up was not scheduled. On complaining , on meesho app ,they assured that that the lehenga will be delivered. They again delivered a package and demanded cash...

Apr 08, 2021 by Divya Singh

Package not delivered (Diwines Window) ^Open

I am order * undergarments for female from Divine Window its Monday (* April ****) But Still No any Update Where is my consignment. No dispatch details and not available any customer care person gide me Order Number.on there site given * mai...

Apr 08, 2021 by Adil Husain

New Bicycle delivered broken and unusable (Jca Enterprise Surat Gujrat) ^Open

I got a brand new Bicycle from JCA Enterprises, Surat Gujrat. Listed on Indiamart Their GST number is - **AAQFJ****P*Z* Website name is - https://www.sanisense.co.in/...

Apr 08, 2021 by Naresh Palan

Received wrong product (Shulabha creative) ^Open

I received a wrong product which is worst and even colour is wrong I received the product on ** April **** which was delivered at h.no *** near multipurpose hall gokulwadi sanquelim Goa -******...

Apr 08, 2021 by Preeti Madye

Return pickup but no refund (Ajio) ^Open

I returned the product what I bought from Ajio last month **th march **** .Totally * dress. i raised return for * goods , pickup guy picked up all * items but he came to pickup only * i guess but he asked all * ,so I returned all * items .but ...

Apr 08, 2021 by Vinoth

Wrong product delivered (Nykaa ) ^Open

On ** march my order from nykaa was delivered. I got it delivered to my friends house as nykaa does not deliver to my location which is why I was not able to see the product within * days i.e the returning period of products on nykaa . I ordere...

Apr 08, 2021 by Syed Aqidah Nowsheen Bukhari

Loan amount paid but still asking me to pay (Stashfin) ^Open

I have taken an amount of **** from stashfin and paid back **** which is suggested by stashfin agent but now they are asking pay **** more.stasfin is fraud company . ...

Apr 08, 2021 by Satya vamsi

A common Indian Citizen is being Harassed by Urban ClapNoida (Urban Clap) ^Open

Dear Concern, I am writing this mail with a lot of hope & belief that concerned authorities will intervene to get the issue sorted out for a common man, who believes that our country is the best place in the world to stay. This is bring ...

Apr 08, 2021 by Amit kr

Investing Mania Instagram Crypto Fraud (Investing Mania ) ^Open

Ok insta this account by name of Investing mania ( crypto trader Kabir Sehgal ) claimed to do investment trading and since they have a fake certifications I went for it and transferred money . This guy started asking more money for deposit and ...

Apr 08, 2021 by Aashritha G

Package contains something else not what i ordered (Radiantinternational express) ^Open

I ordered a smartwatch and did my online payment, but the package i received contains a pore cleaner in it...

Apr 08, 2021 by Parth Jaiswal

Amount paid but not delivered (Fashchic 15) ^Open

I had placed an order on the **TH DEC ****, paid the whole amount, but hadn't gotten the parcel yet. The order apparently had gotten cancelled also. They refuse to respond to emails and refund my money. I'm NOT interested to get their items, ...

Apr 08, 2021 by Devapriya Das

PB LIFESTYLE gaming chair not received (PBLifestyle Elite Gaming Chair) ^Open

Ordered chair worth ***.** on **th Feb. Till date no notification regarding shipping or anything. Received only one following msg nothing after that. Now the website is not found. Hi Mayur, thanks for your purchase of Rs. ***.** from PBLi...

Apr 08, 2021 by Mayur Lakhadive

Damage Item (magic hose with 7 multi function ) ^Open

Product r Damages Returns Item...

Apr 08, 2021 by Chander shekhar

Personal Details Shared (Lenskart aqualens) ^Open

Lenskart has shared my personal details to some other customer though it was lenskarts mistake for placing their order in my account and refund was also initiated on my number for which I collected the payment and then sent to the customer whos...

Apr 08, 2021 by Kashyap Dixit

RECEIVED IN WRONG PRODUCT (VIVA FAB CLUB BIGFOOT RETAIL SOLUTIONS PVT LTD ) ^Open

AWB:************** I have received in wrong product i don know return in the product take the product return and refund the cash....

Apr 08, 2021 by Jayasandra

Unable to get a refund (Kalakaar india) ^Open

I ordered a mobile cover and was misleaded to buy. When I wanted to return the product they will simply not reply....

Apr 08, 2021 by Sanket Mehta

Worst and defective product delivered (Big Fashion Hub) ^Closed

I ordered shirts from Big Fashion Hub on **th May **** whose cost was Rs *** and it was delivered at my home on **th of May ****. But the product was totally worst and defective. I have tried many times to get attached to their customer care bu...

May 19, 2019 by Yash chaubey

Package not delivered (Bootees.com) ^Closed

I order the t-shirts on ** April. It was promised to be delivered within ** days. I paid for the order via card as no cod was available. Now they are delaying the delivery. I am not able to contact them. Also, they do this fraud with many peopl...

May 19, 2019 by Sanjay dhawan

Delivered wrong product with no response from vendor (House of lehengas) ^Closed

I booked for Anarkali suit from the house of lehengas. Made payment through credit card. I received something else which is not the one I booked. The delivered product is too worst. ...

May 19, 2019 by Janani dineshkumar

Different kurtis received (Willora) ^Closed

I ordered a set of * Kurtis from Willora but they delivered me the wrong product. All of the Kurtis were different from the ones which I ordered. Even the material was of cheap quality. Moreover, I ordered a different size from the one which wa...

May 19, 2019 by Pavithra

Myntra gift card not delivered (Nafa.in) ^Closed

I ordered Myntra e gift card online to nafa.in owned by Sophont Technologies Pvt Ltd. on **th May **** of Rs. **** for which I paid Rs. ****. But it's still showing pending. My order id is ***** and there is no response of email which is the on...

May 19, 2019 by Gayas ahmed

Fraud package delivered (Gadgo.co.in) ^Closed

I ordered * classic **** mobile set. Order no ***** on Gadgo online. But as I received the package there is cheap quality mobile set. Please help me....

May 19, 2019 by Vijay Thoke

Package not delivered after online payment (Confluence of shopping) ^Closed

I had placed an order on confluenceoftheshopping.in website on **.*.**. I paid online with my card and then got a confirmation mail. Today I went to check the website and it can't be reached. Their Facebook page is gone as well. I am not able t...

May 19, 2019 by Jayashree

I ordered on may 13 but didn't get my order (Confluence of shopping) ^Closed

On may **th I have ordered from this website. Now, this website is not working. Is it a fraud?...

May 19, 2019 by Shrija

Mattress size not ok (Flipkart) ^Closed

On **th of April purchased an item from Flipkart that is a foam mattress of the sleepins company. The order ID of that mattress was OD******************. The size which was ordered by us was not as we are expecting. So it becomes problematic fo...

May 18, 2019 by Indrapal Yadav

AC installation was free but took charges for the same (Flipkart) ^Closed

On product's page, they have mentioned it as the installation is free for the Livpure *.* ton *-star inverter AC. After package containing Air condition was received I got a call from an installation engineering telling me that you have to pay...

May 18, 2019 by Smita Jige

Wrong package delivered (Limeline) ^Closed

I ordered * suits on limeline but I received sarees instead of them and the quality of this saree is very poor. Actually, these are used sarees. I am very fed up now. Kindly help me....

May 18, 2019 by Neha tripathi

Poor quality dress delivered different product and different size which doesn't fit (Clothing Heart) ^Closed

I ordered three dresses costing ****/- from Clothing Heart. I did not receive any email about the product details. I got the delivery on Sunday, May ** **** and I paid the money to the executive as it was COD order. The sad part is the material...

May 18, 2019 by Savitha Mesry

Fake order delivery (Limeline) ^Closed

Limeline delivered a cheap poor saree against a Kurti. Please do the needful....

May 18, 2019 by Saumya dikshit

Package not delivered (Confluenceoftheshopping) ^Closed

The site isn’t opening and the mail also not opening. The delivery date was ** May still I have not received the product. Please help....

May 18, 2019 by Bhoomi shah

Wrong and cheap products received (Limeline) ^Closed

I ordered * designers Kurtis and * saree but they sent me very cheap quality sarees. I called them and filled the return form. No response yet received. My order no is *****....

May 18, 2019 by Dr Liyakat Namole

Lost my money (Flipkart) ^Closed

I ordered a Redmi Note * Pro offer day on March *, ****, but my order not placed and cash debited from my account. No order id no tracking id no messages from Flipkart. I talk with customer care but no good solution. I talk with the bank and co...

May 18, 2019 by Saheed

Package not delivered (Confluence of shopping) ^Closed

I ordered top on * May but till now not delivered and number from which they confirmed is not working nor emails are working. Is it a fraud....

May 18, 2019 by Sheenam

I ordered for gown but delivered sari (Limeline) ^Closed

No return and refund request accepted. I ordered the gown but they delivered sari. Please help....

May 18, 2019 by Shashi bala

Wrong package delivered (Limeline) ^Closed

I placed an order on this website. The wrong package delivered. They do not accept the return request. Please help....

May 18, 2019 by Shashi bala

Dress ordered not delivered yet (Confluence of shopping) ^Closed

I have ordered a top in confluence shopping on May **th but they have not delivered my product still now. I have paid the amount via online mode itself because it is not showing for cash option....

May 18, 2019 by Nandu

Resolved

"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "

Ramachal V
Complaint filed against: Byjus

Resolved

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava
Complaint filed against: KFC

Resolved

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

Sibi
Complaint filed against: No Broker

Resolved

"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "

Shrishthi
Complaint filed against: Y Axis Overseas

Resolved

"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "

Chandan K S
Complaint filed against: Yamaha Motor

Resolved

"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."

Karthikeyan M
Complaint filed against: Act Fibernet

Resolved

"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

Resolved

"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."

Mahesh K
Complaint filed against: OYO

Resolved

"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."

Vikram B
Complaint filed against: Nobroker

Resolved

"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."

Monika P
Complaint filed against: Mpokket App

Resolved

"I am very satisfied with Voxya Team. They helped me resolve this issue quickly."

Nishant Kumar
Complaint filed against: Hitachi AC

Resolved

"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "

Vadaria J R
Complaint filed against: Smartbuy

Resolved

"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

Resolved

"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

Resolved

"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

Balaji C
Complaint filed against: Whirlpool India

Resolved

"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "

Madhu Chandra
Complaint filed against: Cleartrip

Resolved

"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."

Roshan
Complaint filed against: No Broker

Resolved

"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

Resolved

"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."

Mayur Pande
Complaint filed against: Yatra.com

Resolved

"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."

Prashanth Rao
Complaint filed against: NoBroker

Resolved

"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."

Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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