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Urban Clap
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Urban Clap?
If you are not satisfied with Urban Clap, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Urban Clap
But before filing a complaint, you should
a. Contact the customer support of Urban Clap first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Urban Clap - Pest control service Closed
We have done pest control on **th November, but not a single cockroach count is reduced. Moreover the professional who came was not upto the mark . Follow up was to be done on *nd December, but inspite of calling the professional he didn't a...
Dec 02, 2022 by Komal B.
Hi, I have requested for a service issue I was facing with my washing machine, to start my machine I had to press the start button *-* times for that to work, I requested urban company to fix the issue, they charged me sent an engineer which to...
Nov 08, 2022 by Nitin
Urban Clap - Technician messed up with my washing machine Open
My washing machine was in working condition except water drainage problem on **th October **** before your technician comes He said there is problem in pcb he took my pcb with him and comes on Friday **th October at * pm with repaired pcb an...
Nov 05, 2022 by Shadab Qureshi
Urban Clap - Urban clap cheated and damaged TV motherboard Closed
We called urban clap and got one person assigned to repair it. He came check the TV and told us that it was motherboard issue and needs to replace it. We agreed and asked him to process. We waited one whole week but he didn't update anything th...
Oct 11, 2022 by Prashant
Urban Clap - Washing machine service center Closed
Regarding washing machine. Professinal taken PCB BOARD STILL not repaired. But taken money. From no one not taken responsibility. All are telling stories. Simple taken money. And escaped every one. Professial asking extra amount ...
Sep 17, 2021 by Praveen
Urban Clap - Overcharging on Washing Machine Part Closed
I requested for a Urban Clap - Washing Machine, repair - The guy came and told the water DC in-let part is not working & need to replaced - He said the part will cost Rs. **** + the services charges. On checking the part cost with the LG author...
Jul 28, 2021 by Prashant
Urban Clap - Refund not received Closed
I booked salon for. Men on **st of may for which I paid the amount via upi. What happened is that the professional who was assigned to. Come for service cancelled the booking. Now messages were coming from urban company that I'll get. My refu...
Jun 14, 2021 by Kanshika smart
Urban Clap - A common Indian Citizen is being Harassed by Urban ClapNoida Open
Dear Concern, I am writing this mail with a lot of hope & belief that concerned authorities will intervene to get the issue sorted out for a common man, who believes that our country is the best place in the world to stay. This is bring ...
Apr 08, 2021 by Amit kr
Urban Clap - Payment transaction completed but reservation not done Closed
Hi. I made a transaction of Rs ****.** on the mobile app of Urban Clap to book cleaning services for the same day. The transaction was completed as I had payed via Google pay but the urban Clap app couldn't process it and declined the services ...
Jan 13, 2021 by Karim khan
Urban Clap - Salon service at home Closed
I had booked a package of waving and threading on **-**-**** for **-**-**** @*am. The payment was made via upi there and then. The said the professional will be appointed one hour prior to my booking and that was not done rather I had to call a...
Dec 20, 2020 by Ela mahajan
Urban Clap - Payment issues Closed
I have been trying to book a pedicure service, in the payment page I selected upi , I got the request from Urbanclap to pay the required amount ***.. I accepted it and paid the amount. But I didnot recive any confirmation from Urbanclap that my...
Dec 18, 2020 by Jaya Pinjala
Urban Clap - Order not placed but money has been deducted Closed
I placed an order for repair work and I paid through upi, I got a request from google pay to pay which I did and I also got a message that if money is deducted it will be refunded but by the end of the transaction which was successful my order ...
Dec 05, 2020 by XY
Urban Clap - Damage property Open
I had booked your service for mirror installation. The person who had been sent for the installation was extremely unprofessional, and shattered the mirror he was meant to hang. Kindly replace the mirror. It’s dimensions are * feet by * feet...
Nov 19, 2020 by ruchi garg
Urban Clap - Payment done but booking did not happened Closed
I was trying to Book for bathroom cleaning services through urbancompany online.....I had used my gift voucher for payment...my gift voucher worth rs. **** got redeemed but my service is not booked yet... Pls book my service and refund my gi...
Nov 09, 2020 by Shivani Sanghvi
Urban Clap - Second visit pending Closed
I had booked for the peat control. They had two visits for it. *st visit- Spray application *nd visit- Gel application The first visit is done on **th June. The second visit was scheduled on **th September. The professional did not arrive...
Aug 28, 2020 by Hansana
Urban Clap - Poor quality of ac service Closed
Before servicing my ac was cooling good but after the service the cooling quality has detoriated. The service was done of **/*/**** by ashfaq. I think they have tried to leak my gas.Not satisfactory ...
Jul 29, 2020 by Murad Singh
Urban Clap - Air Conditioner Not Working Properly Closed
Before service my ac was working cooling well but After service my A/c is cooling properly . They have leak my gas....
Jul 29, 2020 by Murad Singh
Urban Clap - AC Service and repair Open
Last year we have refilled the AC gas , but it was leaked within a month or so . now we have decided to go with UC thinking it could provide us with better engineer and with concrete solution . *) This year Feb ** , **** . we have booked an UC...
May 22, 2020 by Pavan Reddy
Urban Clap - Urban Clap urban clap a c service on 07 mar 2020 Open
I am disappointed and irritated by the service provided by urbanclap. I booked for an ac cleaning/service today morning. The technician came in and cleaned the A/C and after finishing the cleaning A/c started leaking and did not even clean my o...
Mar 07, 2020 by Sampath
Urban Clap - Urban clap charging 3 times the service that they are offering Open
Along with the service of **** that urban clap has charged for service of geyser....they are continuing to befool people.The technician has charged **** for hot max element..which I have checked in market is not more than mere *** .They have re...
Feb 14, 2020 by Gurpreet Kaur vig
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