File a Complaint against Ajio
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ajio?
If you are not satisfied with Ajio, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ajio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ajio
But before filing a complaint, you should
a. Contact the customer support of Ajio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ajio - Not able to use the refund amount in Ajio wallet Open
Recently I returned a sweatshirt of Rs.*** and the amount was initiated in Ajio wallet..But after that I'm not able to use my cash during payment since they're asking for an OTP that's sent to my old number which is lost..I requested for change...
Mar 31, 2023 by Zeba Ali
Ajio - Terrible customer service Open
id:FN********** I'm very much dissapointed by the respomse i got on my complain earlier today.The customer care officer was very rude with me. I returned a pink kurta but it was declared Non-Ajio but it was the exact kurta. But the dissapoi...
Mar 29, 2023 by Abhinit Sinha
Ajio - The material was taken but it s exchange was not give Open
I wanted an exchange of my cargo joggers pant with elasticated downstring. The delivery women took the pant from me but didn't gave me pant. And told me that it would deliver to me after some days. After some day I tried to track it but it show...
Mar 29, 2023 by Jyoti
I had ordered a watch from ajio app and though the product was not so good I returned the product and now I’ve been told that the product is mismatched and the colour should be in grey and all those stuffs asap. I want my refund back and I ho...
Mar 29, 2023 by Prasanla Subba
Ajio - Refund not received Open
I placed a order for a Indian traditional saree from Pratibimb on March ** **** And place return request for the same on March ** **** the product was picked up on March ** **** and the refund was promised within *-* days today is March ** ***...
Mar 28, 2023 by Vibhor Jha
Ajio - Delivery guy took extra cash Open
The cost of my product was 7100 But the delivery guy said 7800 It's recorded in the CCTV camera at my home . ...
Mar 27, 2023 by Puja chandak
Ajio - Refund not received Open
Its been ** days Ajio is not giving my refund. Even I have filed complaint for *times on their app. My order id is #FN**********....
Mar 27, 2023 by Mehul Singh patel
Ajio - My exchange package is not delivered Open
I had ordered my U.s polo shoes but by mistake I ordered one size larger then I put it on exchange for one size less and it was accepted by ajio Ane I was supposed to recieve my order yesterday but I didn't receive it yesterday and today mornin...
Mar 26, 2023 by Parmar Raghav
Ajio - Didn t got my Refund Open
I didn't get my refund yet... pick-up is done it been * month...
Mar 26, 2023 by Sneha
Ajio - Refund Open
Mujhe wrong product receive hua tha toh maine return kr diya uske ba wo log bol rahe hai ki wo non ajio product hai hum refund nhi de sakte aur mujhe mera refund nhi de rahe hai * month se v uper hogya hai ...
Mar 25, 2023 by Sinthya honudullaru
Ajio - Amount debited but order not placed by AJIO Open
Amount debited by UPI but Order not placed .why?? AJIO...
Mar 25, 2023 by Dr Neelam Bagwale
Ajio - Not receiving the self shipped package twice Open
I wanted to return an item . They said aelf ship it. I self shipped it twice first time with delhivery and second time with DTDC. Their given address which is a warehouse isn't accepting the return parcel and rejected it multiple times. When i ...
Mar 25, 2023 by Azhar Malik
Ajio - I got only 4 quantity out of 6 quantity of the i ordered Open
I ordered a product from ajio online shopping app and i got only * quantity of product out of * quantity of the product but i paid for all * quantity and i raised my complaint in the app but they won't care about it...
Mar 23, 2023 by Prakash patil
Ajio - Delivery of Wrong Item and NonRefund by AJIO Open
Product: CROCS - Bayaband Sliders with Signature Branding Cost: Rs. **** Order Date: *rd March **** Issue: Wrong item was delivered instead of the ordered product Received a green color shirt instead of the ordered product Request for...
Mar 23, 2023 by rohan agarwal
Ajio - Didn t like the product Open
Sir/Mam I ordered Soch Embroidery Georgette Saree on **th February and I got delivered some one other parcel delivery boy mismatched the other with us because of our same name and same address and request for return on *th march and its p...
Mar 23, 2023 by Tanushree Saha
Ajio - Return pickup not done Closed
I placed the order on *st March **. I received the same order on *th March **. Then I put her return on *th March **. Because it was a size issue. His return pickup date was **th March **. But, the pickup did not happen on **th, so I called...
Mar 22, 2023 by Amit saini
Ajio - Refund not completed Open
My refund was not completed after returning the product ...
Mar 20, 2023 by Sikhasmita Bisoi
Ajio - I want to return the product Open
Name Mahendra Singh Mob. N. ********** Oder I'd. FN********** Sir I got the product which was ordered on **/**/****. And **/**/**** Received. I have received the product correctly. Ring of size ** number has been received. But the ring...
Mar 19, 2023 by Mahendra singh
Ajio - Reshipped the product i returned Open
I ordered a blue jeans from ajio but I got a black one from the ordered brand . So I returned the product . But after * month the item was of different size was reshipped to me . I need a return and refund . ...
Mar 19, 2023 by Anugraha Das
Ajio - Ajio is not picking my retrun nor refunding Open
on *st feb i received my orer i didin't like that product i creat a return but they are not coming to pick the order nor they are fefunding my money ...
Mar 18, 2023 by monika
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Questions about Ajio
Ask questions about Ajio and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ajio?
Mail ID- customercare@ajio.com
Customer Care Number - 1800-889-9991
What is Ajio office address?
What is Ajio customer care email?
AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.
Where to find Ajio discount coupons?
To getAJIO Coupon Code use GrabOn site ( https://www.grabon.in )
Nair Vineeth - Chief Executive Officer - AJIO.com
Who is the Owner / CEO of Ajio?
Nair Vineeth - Chief Executive Officer - AJIO.com
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