File a Complaint against Ajio
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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4. Send Legal Notice
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6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ajio?
If you are not satisfied with Ajio, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ajio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ajio
But before filing a complaint, you should
a. Contact the customer support of Ajio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ajio - Refund Not processed Open
Order id FN********** was placed on **th Nov, Ajio has cancelled the order from their end without intimation and have not processed refund, when checked on Platfom "X" and their customer support, they cannot provide an acknowledgement and are j...
Nov 19, 2024 by Shashank
Ajio - Products that were returned were not reimbursed Open
Dear Vineeth, Greeting! It is regrettable that Ajio Customer Service responded in such a careless manner, not even bothering to coordinate or look into delivery-related and return picked issues, which ultimately lost for there customer mone...
Nov 06, 2024 by Mujeeb
Ajio - Wrong order delivered but company not refunding money Open
I ordered a Satya Paul saree (Order ID FN**********) ** days ago which I had ordered for my mum's retirement. But when she opened the parcel, there was a trouser in it which was really disappointing at the time. But I still had hopes that I wou...
Oct 28, 2024 by Palak
Ajio - Ajio refund not received Open
Hi, I returned a product purchased on ajio app and returned the product because the quality was not as expected. My refund not received. Order ID : FN********** Return ID: #RT********* Refund has been initiated on Thursday, ** October. Si...
Oct 21, 2024 by Malini Meganathan
Ajio - ORDER RETURN PICKUP NOT ARRANGED AND REFUND NOT PROVIDED Open
Kindly arrange for the return pickup of MY order and facilitate the refund. Regards, Bharat Mundra **********...
Oct 20, 2024 by Bharat Mundra
I had ordered various products from your company for my personal use with Ajio Order No.FN********** on **-**-****, the products that were ordered by me and that were then cancelled by ajio/ you are mentioned below: -:: Details of Goods :...
Oct 14, 2024 by Rushi Priteshbhai Shah
Claim for the products at a discounted price on account of deficiency in the services provided by Ajio.com and their respective officials. When i have sent a notice to ajio, they promised me to provide voucher as a compensatio...
Oct 13, 2024 by Rushi Priteshbhai Shah
Ajio - Request for Resolution Regarding Exchange and Lack of Updates Closed
I am writing to raise a formal complaint regarding my order (Order ID: FN**********). I placed the order for a shirt on **th September, which I received on **th September. However, I wanted to exchange the size to XL, so I initiated a request f...
Oct 01, 2024 by Bandana Karmakar
Ajio - Return not accepting of defective product Open
I have received stained new kurta set from ajio along with that a torn kurta set from Ajio. Multiple times I have send the images of the Kurta along with the poly pack images. With the intention of fraud multiple times they are sending email...
Sep 23, 2024 by Rituparna
Ajio - Cant able to place order Open
My account have been blocked by ajio for no reason kindly help me toh unblock that...
Sep 16, 2024 by Riya jain
Ajio - Wrong Pickup Open
I ordered one top from Ajio but quality was not so I decided to return it but delivery person took another product rather than actual product I raised ticket on delivery platform also but I didn't get my product back What should do to get my ...
Aug 26, 2024 by Vaishali Avhad
Ajio - Pickup delivery is not getting attempted Open
I had ordered a shoe which got incorrect size so i am trying to exchange/return it but no action is taken on it with multiple return requests still no result. Its going on from * month....
Aug 22, 2024 by Rishi Srivastava
Ajio - Arrogant behaviour of the delivery boy Closed
The delivery boy named Ganapathi who had delivered an order from ajio order No. SF**********AJI was talking rudely and no respect. This kind of arrogance is never compromised. It is spoiling the trust and service quality of Shadowfax which I th...
Aug 19, 2024 by Shirly
Ajio - Return Request not Processed Open
I had placed an order for a footwear on Ajio app on **th Jun, ****. When I received the product, it was damaged and there were size issues. The app allowed only exchange and no return of this product. When I tried to place an exchange request o...
Aug 18, 2024 by Kanika Rathore
Ajio - My Ajio orders with Return id were picked today But the same is not reflecting on my account Closed
My Ajio order with return I'd: R*********AJI were picked up today .but same is not reflecting in my account.also customer care is not picking my calls . The pickup patner is from shadowfax...
Aug 13, 2024 by RISHIKA KANWAR
Ajio - Wrong product recieved Closed
The issue that I have experienced was: I ordered Lee Cooper jeans in a ** size, and instead, they sent me Netplay trousers in a ** size....
Aug 12, 2024 by Gokul Preetam Reddy Ummadi
Ajio - Wrong item is delivered Open
I ordered a jean with order number FN**********…..in this order number I received Levi’s jean instead of Calvin Klein…..I requested several times to raise a return or replace with the right item which I ordered but the refused and harassm...
Aug 11, 2024 by GOVIND SINGH
Ajio - Refund Open
I had placed an order that included * products, through UPI ID on Ajio app. Later, due to some reason I had to return the products. Ajio claims that the amount has been refunded, but the amount has not been credited yet. The reason behind this,...
Aug 05, 2024 by Lipsita Samantray
Ajio - Ajio Return of product being constantly rejected and refund not being sent Open
I had ordered a tshirt whose order id is ********** .I have opted to return the item several times as per their directions it is intact with its price tag and bill. But still they keep my request on hold and everytime the return request is reje...
Jul 23, 2024 by Karan Chaudhary
Ajio - Return issue Open
I ordered two jeans from ajio but received totally different product which is a child frock and mens tshirt.i apply for return and they accept my return request.When delivery boy came to pick up my parcel he denied to picked up my product his p...
Jun 09, 2024 by Vidya jha
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Questions about Ajio
Ask questions about Ajio and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ajio?
Mail ID- customercare@ajio.com
Customer Care Number - 1800-889-9991
What is Ajio office address?
What is Ajio customer care email?
AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.
Where to find Ajio discount coupons?
To getAJIO Coupon Code use GrabOn site ( https://www.grabon.in )
Nair Vineeth - Chief Executive Officer - AJIO.com
Who is the Owner / CEO of Ajio?
Nair Vineeth - Chief Executive Officer - AJIO.com
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