How to file a complaint against Ajio?
- Go to "File a Complaint" page
- Choose Ajio and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Ajio
Ajio
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Helping you with Ajio complaints
If you want to complain about a problem that relates to Ajio, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Ajio services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ajio?
If you are not satisfied with Ajio, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Ajio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ajio
But before filing a complaint, you should
a. Contact the customer support of Ajio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ajio
Find the contact details of Ajio to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Ajio - Order cancelled money not refunded Open
order with ID: FL**********.I am have placed order containing ** items. I have totally paid Rs **** against whole order. Total order amount : **** Less coupon dis. - *** Less bank dis. - *** Total amount paid. : ***...
Jul 28, 2021 by Loveena
Ajio - Package not picked up because of some EAN issue Open
I recieved a product from ajio (Orchid blue cargo pants) on ** july. I want to return it because of wrong size. The product is being return because of mismatch ean no. The ajio is not replying my to my email query as well....
Jul 28, 2021 by Nikita kharola
Ajio - Refund not received Open
I have ordered items from your apps and returned some of them due to various issues. RETURN id's for orders are as follows- *. RT******** *. RT******** I have not received the refund yet. For one time refund was issued on ** June and for...
Jul 27, 2021 by Prashant Tomar
Ajio - Refund not received Open
Return pick up is done but I have not received my refund yet also in App it's not showing that return pick up is done. The delivery guy who came in was new and didn't know haw to pickup the return. I have mailed to customer care of Ajio and als...
Jul 27, 2021 by Vrishti Verma
Ajio - Refund not received Open
One of my item picked up but didn’t receive the refund or any update on app about picking up the package. Other * items no refund yet. Sent multiple emails and called too but the problem not solved Order no: FL********** Thanks ...
Jul 25, 2021 by Hema
Ajio - Return products not picked up Open
I created return request for * products around end of June. And the products were suppose to be picked up by *th July. But it did not. So I raised multiple complaints reg pickup not done and got no solution till now. I have tried talking to the...
Jul 25, 2021 by Prabhjot Kaur
Ajio - Return pick up not done Open
I ordered sheopid chappal and one saree the two products I sent a return request but they didn't take my product date also left I compliant through email but they didn't respond.i was tried for contacting but they didn't please resolve my two r...
Jul 24, 2021 by Navya
Ajio - Returned my product but still show that the product is with me Open
Shoes i received were smaller in size ,so i made a return request.my order was picked up ,but still the status is as "product delivered" and "return cancelled ". But they picked up the product. Wen i tried calling or mailed them,i dint get any ...
Jul 23, 2021 by vinit kumar
Ajio - Exchange not fulfilled Open
Had placed * orders for Brooks brothers tshirts from AJIO mobile app Dated July ** with order IDs - FL********** and FL**********. Due to size issues an exchange order was placed after delivery of the * products. The delivery executive who...
Jul 23, 2021 by Dr Karanbir Singh
Ajio - Haven t received refund even after multiple complaints Open
I ordered two pairs of sandals out of which only one was delivered which had to be returned because of the quality of the product. Haven't received a refund yet. It's been **+ days. They don't respond. Never even received the second pair. ...
Jul 20, 2021 by Riddhima Arora
Ajio - Price tag is not available on product Open
I have ordered "Walkstyle Flat Slip-on shoes with perforations" from ajio but product is not same as on presented image on, I requested return and when dilevery executive arrive for pickup he denied to take product for return as price tag is no...
Jul 19, 2021 by Taksh Kashyap
Ajio - Package not delivered Open
My order in Ajio is not yet delivered but I got the message that it was delivered and the status in my app also shows delivered. Here with I have pasted the message below. Hey Sherin! It's time to celebrate. Your AJIO order FL********** h...
Jul 18, 2021 by Sherin Shibi
Ajio - Wrong products delivered Open
i received wrong products and when i raised a complaint i was given a date till when they would resolve my issue. instead now my calls aren't answered and my emails are not replied to either. i even mentioned i am not looking for a refund. i ju...
Jul 16, 2021 by Namrata Doshi
I am not able to get my original order because of this EAN number issue and they are not even responding to my mails...
Jul 14, 2021 by Janhavi Mahadik
Ajio - Hav nt refund amount Open
Ajio hav'nt refund my cancellation amount yet .I ordered the product on *-*-****.i emial many times but there is no response.kindly help in resolving my issue....
Jul 11, 2021 by Jabeen
Ajio - Amount paid order not recieved Open
i ordered for * track pants and * t shirts and paid the amount of ****rs through google pay on *th july ** pm, but i havent got any order updates. Tried calling customer care none picked....
Jul 10, 2021 by Mahesh Reddy
Ajio - My ajio account blocked without any reason there was a refund in it Open
Refund not initiated and account blocked...
Jul 10, 2021 by Fahima ashique
I’ve ordered and received a prepaid product which was of wrong colour and I returned it to them after that there is no way of contacting them and check my return or refund status Please help Order I’d : FL********** / S********* Return s...
Jul 07, 2021 by Devaprasad Reddy
Ajio - Refund not received Open
i had ordered a US polo white shirt from ajio from my id ********** and i had received a totally different product had clicked all the photo with tags after that i had placed returned request and they took my order and now they are saying it’...
Jul 04, 2021 by RAVI KIMAR MEENA
Ajio - Ajio debited amount but order not showing in account Open
I had placed and order for two frocks for *-* years old. The order is prepaid. An amount of *** got debited from my account. But the order is not showing in my account. I have not received any confirmation email or message from AJIO as well. Th...
Jul 04, 2021 by Archana iyer
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