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Ajio
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Helping you with Ajio complaints
If you want to complain about a problem that relates to Ajio, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Ajio services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ajio?
If you are not satisfied with Ajio, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Ajio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ajio
But before filing a complaint, you should
a. Contact the customer support of Ajio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Ajio
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Around ** days back i received my order which my mother received it because i was out of town for my promotional excercise & after * days when i returned home found order in my room & when i opened it i found * item missing for which i complai...
Oct 22, 2021 by Sachin
Ajio - Refund still not initiated after one month Open
I have purchased a puma rsx shoes from ajio and the product I got was different from what I ordered. I had placed a return request for the same on the day it got delivered, the product has been picked up from my home on (**/**/****) and now it'...
Oct 19, 2021 by Irfan Ahamed
Ajio - Package not picked up yet Open
I have order a product from ajio and I received it by ** September. But that's not what I have ordered. So I requested to return the product on ** September. It has been more than * weeks, But the product is not picked up yet....
Oct 12, 2021 by Zaid Shaik
Ajio - One Package not picked up and one status not updated after pickup Open
This is to bring to your notice that, I ordered * items(kurti) from ajio on **th sep ****, FLO*********/*********. The parcel got delivered on *rd oct ****, which wasn’t smooth ( complaint id COM***********) I raised a return request for ...
Oct 11, 2021 by Nidhi Kundu
Ajio - Package not delivered Open
Yesterday my order has arrived but I wasn't able to get the parcel so I called the courier boy he said they will deliver it tomorrow but at *.** I got a text on the phone that your parcel has been successfully delivered but I have not taken any...
Oct 10, 2021 by Nazia Parveen
Ajio - Amount deducted order not placed Open
Ordered nike shoes worth Rs****.** amount was deducted but order was not placed..date **oct ****,time **:**pm,pinjore...
Oct 10, 2021 by Abhishek raink
Ajio - Payment Issue Open
I placed order for rupees ***.* and paid through UPI. My money got immediately debited from my account but ajio showed payment failed and so now there are no order placed and I have lost ***.* rupees....
Oct 07, 2021 by Mahima Sakalle
Ajio - Refund not received Open
I returned the product which I ordered online from Ajio. ** jul ** refund processed but I didn’t receive amount from ajio and worst customer care support. I tried to connect but no one response , shit service center and if call get connect al...
Oct 07, 2021 by Rajkumar
Ajio - Refund not received Closed
on **th september i returned puma tracksuit costed **** INR (because it was incomplete pants were missing) then after * days i contacted there customer care about refund delay so they created a complaint stating that i will resolve soon on ...
Oct 05, 2021 by pratishtha
Ajio - Refund not received Closed
I ordered a product from ajio on ** August and they cancelled my order before it was received. Its been over * months now .I have already contacted the ajio customer care * times and still there no response from their side...
Oct 05, 2021 by Merin Thomas
Ajio - Order not placed but amount deduct Open
My order has not placed but the money debited from the account...
Oct 03, 2021 by Karishma Sanga
Ajio - Return and refund issue Closed
Two orders I have asked for return and refund its been months they havent resolved it ...three orders are delivered they have taken money from me ....but it shows not delivered ...how will I return the product and get refund ...please resolve t...
Sep 28, 2021 by Gouthami reddy
Ajio - 5 Months passed Ajio Refund not Received Return ID Open
I placed an order of * items which included * Upper wearing tops and * pairs of shoes on Ajio.com worth Rs. ****.** on *nd May, ****. I did the payment using my SBI Credit card. After ordering i instantly cancelled order of * items i.e * top an...
Sep 27, 2021 by Piyush Sanghi
Ajio - Refund not received Closed
I have placed order on **/*/** and I didn’t received * of my items with order ID -FL********** and it shows delivery unsuccessful -return complete.but I never cancelled those orders and haven’t even received any phone call or text regardin...
Sep 25, 2021 by Malavika prasad
Ajio - No refund pickup done Closed
AJIO is a total fraud company.firstly not providing my exchange then not refunding my money and not picking up the product.Top class scammer AJIO.please help to get my money back.they are not replying on anything nor app neither mail or custom...
Sep 24, 2021 by Rishi sharma
Ajio - Refund not received Closed
I have not received my refund. It has been about * months and I have sent plenty of emails and made so many calls and sent my bank statement multiple times but nothing has been done....
Sep 23, 2021 by Tanvi Elizabeth John
Ajio - Ajio not picking up the return Closed
I ordered * jeans. One was perfect so I kept it and other was low quality product with loose fitting so I applied for return on *rd sept. First they gave me the date of * sept. then after waiting for pickup I raised a complaint then they aga...
Sep 19, 2021 by Aditya
Ajio - Ajio order not delivered automatically returned and didn t refund Closed
Ordered on July **. Order didn't reach to me till August *. Then it automatically got returned without informing me. Then the return is completed but I didn't receive my refund. Today is September **. So it's over * months since I ordered. I am...
Sep 18, 2021 by Varun
Ajio - Refund not credited in my account Closed
My return Id is RT********, my refund was initiated on *th of September, but money is not credited in my account it's been ** days since I returned the products. They are just filling complaints but not doing anything ...
Sep 18, 2021 by Sushma Tripathi
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Questions about Ajio
Ask questions about Ajio and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ajio?
Mail ID- customercare@ajio.com
Customer Care Number - 1800-889-9991
What is Ajio office address?
What is Ajio customer care email?
AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.
Where to find Ajio discount coupons?
To getAJIO Coupon Code use GrabOn site ( https://www.grabon.in )
Nair Vineeth - Chief Executive Officer - AJIO.com
Who is the Owner / CEO of Ajio?
Nair Vineeth - Chief Executive Officer - AJIO.com
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How to file a complaint against Ajio?
- Go to "File a Complaint" page
- Choose Ajio and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Ajio
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