Nykaa - Package not delivered ^Open

I had ordered Philips trimmer on **th May , with order no ********-*******. Dispatched on **th May only It had reached Ghaziabad (Mohan Nagar) hub on **th May ,with Delhivery courier service to deliver the shipment. I patiently waited till ...

May 22, 2020 by Ovesh talashi

Nykaa - Refund not received ^Open

I placed the order and later I canceled it due to some reason. I was told that full refund has been processed however I never received ₹*** I contacted the customer service they provided me ARN but bank says that is invalid and they a...

May 20, 2020 by Archana singh

Nykaa - No parcel delivered or no refund ^Open

So I placed an order on nykaa amidst the lockdown , and the order never arrived, it said that the delivery guy attempted calling but couldn't reach , I didn't receive any call , it happened the first day so I contacted them and gave them an alt...

May 18, 2020 by Shravya

Nykaa - Money not refunded ^Closed

I had ordered the products worth **** to Nykaa. On *th April ****. It reached out for delivery on *th April but I had to cancel it and till now * days they saying due to lockdown the product didn't reach them so they won't refund my money. How ...

Apr 18, 2020 by Sharayu

Nykaa - Didn t receive refund ^Closed

I cancelled items from order NYK-********-******* AND NYK-********-******* and didn't receive refund . Now it's more than * days and didn't receive refund ...

Mar 27, 2020 by Nimitha Benny

Nykaa - Products missing ^Open

Hi, I ordered around * items from nyka but received only * of it.Even after trying all sort of complains ,talking to customer care of nyka,chats,mails to support team.At the end they end up saying that "we have investigated the same with the w...

Mar 17, 2020 by Babitha

Nykaa - Defective product ^Open

I have ordered a 'Davidoff cool water wave' woman Eau de toilette spray rs.**** and i have received 'Davidoff cool water' which only costs rs.**** when i raised a complaint they have replied me that they have sent the correct product,iam the o...

Feb 09, 2020 by Dr.himaja

Nykaa - Package not delivered ^Open

The complaint is regarding my order number :NYK-********-*******. It was showing delivered by some blue dart guy on **th Jan **** at *.** pm and is received by some person who doesn't even exists in my Appartment. I tried to raise a concern the...

Jan 31, 2020 by Neethu Aziz

Nykaa - Refund not initiating ^Open

This is for my order number NYK-********-*******, i have bought a M.A.C lipstick for my wife. However, they have delivered a different product then what is shown in their order description image. I have initiated return immediately without usi...

Dec 16, 2019 by Bhargav Vyas

Nykaa - Product not delivered ^Closed

Hi team, Please help me with this as nykaa is not delivering my product as per their customer care it is out of stock, but i can clearly see it in stock in customer app. Brand - auravedic Product- kumkumadi oil ...

Dec 16, 2019 by pranjali misal

Nykaa - Package delivered late and wrong products received ^Open

For my order number: AWB #P*********** . I received only * products that too after * weeks of ordering. All other products were missing. Inspite of several calls and mails, I have not received any information. The response I got is "please wai...

Dec 13, 2019 by ANAMIKA KUKRETTI

Nykaa - Product not delivered by the logistic partner o Nykaa com ^Closed

This is very pathetic and cheap behavior /response iam facing from "#shadow fax"#...since **nov .... Past * days these people are wasting my time n energy .... Till today I had not received my products ....and since from ** nov iam getting msgs...

Dec 06, 2019 by Swarnim Verma

Nykaa - Product not delivered ^Closed

I ordered * items from Nykaa, order no. NYK-********-*******. It consisted of a Lakme *to * lipliner, BBlunt hair serum and Lakme *to* matte lipstick. They delivered just two products I.e the BBlunt hair serum and Lakme*to* lipstick. The Lakme ...

Nov 16, 2019 by Sushmita V

Nykaa - Order is not moving anywhere my money is stuck ^Closed

I have ordered * lipticks from Nykaa on **th oct and till now I haven’t received the products. I am chasing Nykaa but they are not helpful at all. They are not chasing the courier company and saying let it come back to our warehouse. The reso...

Oct 28, 2019 by Ritika Airi

Nykaa - Package delivered wrong ^Closed

I order masacara from this site and today it has been dilever bt it is totally dry and when i complaint them on the same day they are saying you have used the product we will not return it....

Oct 21, 2019 by Poooja Jaiswal

Nykaa - Return not accepted ^Open

I purchased a straightener from Nykaa wherein in the detail screen of the product it was mentioned that product can be returned within *days however when I applied to return that product they said due to hygiene reason they don't take electroni...

Sep 29, 2019 by Litty Thomas

Nykaa - My Order claims to have been Delivered but I never received it. ^Open

I had placed an order of Physicians Formula Bronzer in Nykaa App on **th September ****. On **th of September, i got a notification from the app that my order was out for delivery. So, i was prepped and informed my family members that an order ...

Sep 15, 2019 by Sushmita Mukherjee

Nykaa - Package not delivered ^Closed

I placed an order on **th august that included several products drom nykaa website. I got call from delivery person on *rd September that he needs to deliver the product as nobody was at home and he refused to come back next day he said that i ...

Sep 12, 2019 by Rupinder Kaur

Nykaa - Neither package delivered nor refund my money ^Closed

I have ordered some stuff from Nykyaa on * of July **** this was a prepaid order but they are not delivering ordered stuff the status is in transit.I have mailed them many times but they did not solve my problem not refund my money Order I'd ...

Aug 24, 2019 by Sucheta Sharma

Nykaa - Package not delived ^Closed

nykaa promised me to deliver me till **th and when i asked them about delivery they dnt have any answer i have all proof , i spoke to wow logistics who didnt have any answer for non delivery of item , asking again in nykaa they dnt hold any res...

Aug 12, 2019 by apurwa tripathi

Nykaa - Severe allergic reaction to nykaa lipsticksRefund ^Open

I bought * different nykaa lipsticks from an outlet in lifestyle,phoenix mills,lower parel a couple of months ago. I developed severe allergic reaction to the perfect plum ** lip crayon with severe swelling of lips on more than * occassions an...

Aug 03, 2019 by Dr.Alafiya Sogiawala

Nykaa - Product is not returned ^Open

I ordered a Maybelline lip gradation from Nykaa. The colour of the lipstick is not like as I saw on the website. The returns of the product are applicable. So I asked customer care to check the colour by opening the seal. They allow me to check...

Jul 20, 2019 by Shikha shrivastava

Nykaa - Part Order Not Delivered ^Open

I placed order from https://www.nykaa.com on **th June **** ORDER id- NYK-********-******* and received delivery on *st of july. When i open the package i found "Free Sample - Power Of Choice Skin Focus" missing so i registered the complain and...

Jul 12, 2019 by juber khoja

Nykaa - Part of package is not delivered ^Closed

I order few items, including lip crayon with sharpener. They delivered everything except sharpener. Now the crayon is useless for me. They are offering me coupon of **/- or ***/-, which is useless as the crayon will not be of any use without sh...

Jul 03, 2019 by Undelivered items in Nykaa

Nykaa - Fake product received ^Open

I ordered Lakme Jewel sindoor. packaging is different. it is a fake product....

Jul 01, 2019 by Shivani Gupta

Nykaa - Product listed with easy returns but Nykaa denied the exchange/refund the product and giving excuses ^Open

I ordered a product which was listed with easy return on the product page of the Nykaa Website. While requesting them to exchange or return, Nykaa denied that at the downside of their page in their return policy they have mentioned that this pr...

Jul 01, 2019 by Monika Singh

Nykaa - Didnot recieve my order ^Closed

I ordered for * iba halal attar and paid rs.*** by card on **th may, **** with order id- NYK-********-*******. Today i got notification along with invoice on whatsapp and on text that the product has been delivered despite the fact that i haven...

May 31, 2019 by Nikita Mahapatra

Nykaa - 1 product missing ^Open

Placed order of **** on Nykaa recieved it in different packages. Ordered * quantity of dove intense repair shampoo but received only *. The bill states that the box contains both whereas it does not. When we tried to reach the company they said...

May 18, 2019 by Sidra Nadeem

Nykaa - Wrong offers to be showed ^Open

When I put my order in Nykaa. I saw one offer in Lakme product ( if buy above ***/- get a complimentary gift up to Rs.***/- and one pouch free). My total order was of Rs. ****/- and out of it Lakme products were of Rs. ***/-. When my parcel wa...

May 16, 2019 by Julee Dineshbhai Shah

Nykaa - Product not delivered ^Closed

I have ordered * products from Nykaa app and opt cod option. Out of * products, Nykaa has delivered * products on *st May. I have been continuously chasing them. Yesterday their customers care representative Paras said we cannot help you up as ...

May 11, 2019 by Anjali Ajmera

Nykaa - Wrong and defective products received ^Open

I ordered * Brazziere from Nykaa but instead, I got two defective and one wrong product in the box. I'm complaining to them from the day I received the box but all they are saying is they are working on it and no action has been taken since the...

May 10, 2019 by Divya Jindal

Nykaa - Wrong item delivered ^Open

I placed an order for Mac mineralize skin finish worth Rs. **** on Nykaa and was delivered the wrong product. I have filed a claim for a return and refund. I have uploaded images on the website of the wrong product that was delivered and I have...

Apr 17, 2019 by Deeksha Ravish

Nykaa - Package not delivered and also not cancelling my product ^Open

I ordered * product from Nykaa (prepaid) on *st April but still, it's not delivered and now I'm asking to cancel the product but no one is resolving my issue. All customer care executive is saying you will get the update within ** hours since *...

Apr 16, 2019 by Komal Maurya

Nykaa - Products not received ^Open

Order number #********-******* This is ridiculous. I ordered products from Nykaa. I have not received all the products. I sent an email and the customer consultant asked me for the receipt box and products I received. I sent her. What they gu...

Apr 16, 2019 by Ritu

Nykaa - Cheated by false promise ^Closed

I ordered the products worth Rs.****. They promised to deliver a free product worth Rs. ***. But after two days of shipment, they said they cannot deliver it as it is out stock....

Apr 12, 2019 by Sakshi goyal

Nykaa - Cheated by fake offers ^Open

Nykaa has always disappointed when it comes to offers and free product. I had placed an order. Order no. NYK-********-*******. In the offer, it's mentioned free lipstick on any order. No amount to get a free lipstick with any purchases of the p...

Apr 10, 2019 by Prachi

Nykaa - No return for damaged product ^Closed

The product I have bought is Corioliss hair straightener but it's not working. Neither Nykaa nor Corioliss is taking any action for returning this product. I've been calling and talking to them for a month but no one has taken any action for re...

Mar 29, 2019 by Pratik Gupta

Nykaa - Credit not refunded ^Open

I have orderd loreal hair color the product is pickedup ** october they said to refund my credit within five working days bt ye i have not recieve any credit......

Oct 31, 2018 by Rishu

Nykaa - Wrong product, missing product ^Open

My very *st order with nykaa which was a hair curler(₹****) they delievered a wrong product and thankfully it was on COD so i refused to take the order and when i complaint about it ,the customer care people just said we appologise thats it ...

Oct 20, 2018 by Priyanka choudhary

Nykaa - Nykaa faulty products- caused allergies and they not compensate for the injury caused ^Open

I purchased * lipstick products from Nykaa and they caused me severe allergic reactions to my lips. After * months of follow up they agreed they may return these products and also pay for the physician charges and medicines. But they denied la...

Oct 18, 2018 by Anshul M

Nykaa - Product is non returnable not mentioned in product detail ^Open

The product is non returnable was not mentioned on the app in the product details. I was also able to place a return request for it and once I called them to ask why are they not picking up the product they told me that the product is non retur...

Oct 17, 2018 by Adhar_Card_Surbhika_Kumari

Nykaa - Fake products ^Closed

Being a regular and genuine customer of nykaa who do most shopping from nykaa and even promote; I now stopped shopping as I think I had received fake say dublicate product from the company.why?plz stop this on account of discount; so that we...

Sep 07, 2018 by Priya s

Nykaa - Mrp of item show false ^Closed

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May 06, 2018 by Jini

Nykaa - Issue with return ^Closed

I had ordered a Braun airstyler from nykaa but that product does not meet my expectations and I want to return taht product but they are not taking its returned and it is not mentioned anywhere that product is under non returnable. I have alrea...

May 05, 2018 by Neha

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