File a Complaint against Nykaa
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Nykaa
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How to resolve Nykaa complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nykaa?
If you are not satisfied with Nykaa, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Nykaa and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Nykaa
But before filing a complaint, you should
a. Contact the customer support of Nykaa first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Nykaa - Wrong shade delivered Open
I ordered rosy plum lake * to * range, i got wrong shade, the one I ordered was displayed as red and have already used it before but i got a pink & purple shade instead....
Dec 03, 2022 by SIVAPRIYA K S
Nykaa - Delay for the product Open
I ordered two niviea bodylotion but this product could not reached . Why r so many delay this product such a bad services , From Assam ,...
Dec 02, 2022 by Pijush Das
Nykaa - Mascara arrived dried up Open
I ordered a mascara and it arrived dried up, I contacted customer care and they said they wouldn’t exchange or return it since I had opened it. How would I come to know it was dried up if I didn’t open it?...
Nov 30, 2022 by Diya
Nykaa - My money get deducted two time but not refunded from nykaa Open
Mera Paisa kat gya a/c se aur delivery Wale ne bola ki recived nhi hua money phir usne wapas se paise le liya .mujhe money refunded nhi hua * bar payment hue .money chahiye mujhe meri ek payment ki wapas ...
Nov 30, 2022 by Neelam Chaturvedi
Nykaa - Gift Card Invalid Open
I have purchased a gift card worth Rs.**** from Bandra Branch. In gift card it's clearly mentioned that expiry date is Jan ****. Now while I am trying to purchase it show card invalid....
Nov 29, 2022 by Sairam Ramesh Konar
Nykaa - Delivery getting delayed upto 5 days Open
I had placed an order that is candy melts lip balm, pack of * (one is red velvet love and another one is Berry feast) which is of ₹***. Orders when payed through COD will get delivered soon whereas orders payed through online takes much longe...
Nov 20, 2022 by Varsha RJ
Nykaa - Received Damaged Product Open
I ordered for products worth Rs. ****, out of which * product product worth Rs. *** was completely damaged for which I asked for replacement. After wasting so much of time in pick of damaged product & delivery of replacement, I again received e...
Nov 17, 2022 by Sanaya Pishori
Nykaa - Package not delivered till know Closed
It's been since * days I have not received my parel from nykaa it's aa request plzz send it...
Nov 06, 2022 by Sayed saba
Nykaa - Pick up Open
So, I purchased the product on **rd September. I initiated the return on **th September. They assured me that the pick up will be done in *-* days. After ** days, I get a notification that the return has been cancelled and a new request is bein...
Oct 17, 2022 by Varun Varma
Nykaa - Product is defective and Nykaa not accepting return request Open
Hii I ordered a streak ** inch burgundy hair extensions from Nykaa of **** rupees.on the very first use I experienced rash in my scalp.the product was damaged thin and synthetic.I requested a return request which they initially accepted and the...
Oct 10, 2022 by DRSAIPRAGYAN das
Nykaa - Wrong product Delivered Closed
I ordered the "ON Whey protein" *.*lb of price rs. ****. But instead, Nykaa delivered Natural sugar-free tablets. as per the invoice inside of box is suppose to deliver in Nagaland but Nykaa misprinted the delivery address on box and shipped it...
Oct 07, 2022 by Siddhesh Mane
Nykaa - Fraud info leaked from nykaa Open
I recently bought healthy company product from Nykaa, I do buy many items, I got a call from people impersonating themselves as nykaa sales and promotions employees,they told me i was selected in a internal event among *-* members, I have won a...
Oct 02, 2022 by Samreen
Nykaa - Received the damaged product Open
I ordered expensive product from nykaa worth rupees **** and when I received the product the outer packaging was damaged and was torn now when I showed them the pictures they are forcing me to keep the product and not sending proofs from their ...
Oct 01, 2022 by Anupama Gupta
I got a call claiming from nykaa she claimed herself as nykaa executive and I have won a lucky draw abou this and this so they asked me to shop for **** from nykaa app and pay through upi to avail this lucky draw after paying them they again as...
Sep 15, 2022 by Tanmayee Shinde
Nykaa - Not return and refund Open
Nykaa ne meri return approve nhi Kia aur koi refund bhi nhi Hua bol raha hai nhi hoga reject kar diya ...
Sep 03, 2022 by S. P
Nykaa - Nykaa Fraud Closed
Hello, Today, I got a call from +** ***** ***** Neha Agarwal. She is a nykaa representative and she informed I have won a lucky draw where I can avail iPhone ** *** GB. She asked me to shop for *K from nykaa I can add anything from the app...
Aug 25, 2022 by Miss Singh
Nykaa - Package not picked up after 1 months of return request Open
We bought a sound bar from nykaa worth about **k and while receiving it we discovered its quality is not good so we requested a return and it was accepted, so next day the pickup person came on a bike and after seeing the pakage said he won't b...
Aug 12, 2022 by Vipin Yadav
Nykaa - Return was not picked up and refund was not given Closed
I had requested for return of * products that I ordered from the Nykaa e-commerce platform. I asked for the return of the order on **.**.****. The color of the lip shade as shown in the image was not matching the actual shade when I checked it....
Aug 05, 2022 by aditi pattnaik
Nykaa - Nyka package not delivered and refund also not being initiated Closed
I placed an order on **th June ****, but it was not delivered till date. Team mentioned that it got lost in it's way. Till date they haven't initiated any refund of my order....
Jul 16, 2022 by Ria Chakravarty
Nykaa - Defective Item received and no refund being done Closed
I had ordered a eyebrow trimmer through Nykaa inspite of the same product being available on the other shopping apps for */*th of the price. I still bought it through Nykaa thinking its the best quality stuff I'm buying however after buying the...
Jul 11, 2022 by ANITA NAIK
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