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Nykaa ^(6/17)

Nykaa - 1 product missing ^Open

Placed order of **** on Nykaa recieved it in different packages. Ordered * quantity of dove intense repair shampoo but received only *. The bill states that the box contains both whereas it does not. When we tried to reach the company they said...

May 18, 2019 by Sidra Nadeem

Nykaa - Wrong offers to be showed ^Open

When I put my order in Nykaa. I saw one offer in Lakme product ( if buy above ***/- get a complimentary gift up to Rs.***/- and one pouch free). My total order was of Rs. ****/- and out of it Lakme products were of Rs. ***/-. When my parcel wa...

May 16, 2019 by Julee Dineshbhai Shah

Nykaa - Product not delivered ^Closed

I have ordered * products from Nykaa app and opt cod option. Out of * products, Nykaa has delivered * products on *st May. I have been continuously chasing them. Yesterday their customers care representative Paras said we cannot help you up as ...

May 11, 2019 by Anjali Ajmera

Nykaa - Wrong and defective products received ^Open

I ordered * Brazziere from Nykaa but instead, I got two defective and one wrong product in the box. I'm complaining to them from the day I received the box but all they are saying is they are working on it and no action has been taken since the...

May 10, 2019 by Divya Jindal

Nykaa - Wrong item delivered ^Open

I placed an order for Mac mineralize skin finish worth Rs. **** on Nykaa and was delivered the wrong product. I have filed a claim for a return and refund. I have uploaded images on the website of the wrong product that was delivered and I have...

Apr 17, 2019 by Deeksha Ravish

Nykaa - Package not delivered and also not cancelling my product ^Open

I ordered * product from Nykaa (prepaid) on *st April but still, it's not delivered and now I'm asking to cancel the product but no one is resolving my issue. All customer care executive is saying you will get the update within ** hours since *...

Apr 16, 2019 by Komal Maurya

Nykaa - Products not received ^Open

Order number #********-******* This is ridiculous. I ordered products from Nykaa. I have not received all the products. I sent an email and the customer consultant asked me for the receipt box and products I received. I sent her. What they gu...

Apr 16, 2019 by Ritu

Nykaa - Cheated by false promise ^Closed

I ordered the products worth Rs.****. They promised to deliver a free product worth Rs. ***. But after two days of shipment, they said they cannot deliver it as it is out stock....

Apr 12, 2019 by Sakshi goyal

Nykaa - Cheated by fake offers ^Open

Nykaa has always disappointed when it comes to offers and free product. I had placed an order. Order no. NYK-********-*******. In the offer, it's mentioned free lipstick on any order. No amount to get a free lipstick with any purchases of the p...

Apr 10, 2019 by Prachi

Nykaa - No return for damaged product ^Closed

The product I have bought is Corioliss hair straightener but it's not working. Neither Nykaa nor Corioliss is taking any action for returning this product. I've been calling and talking to them for a month but no one has taken any action for re...

Mar 29, 2019 by Pratik Gupta

Nykaa - Credit not refunded ^Open

I have orderd loreal hair color the product is pickedup ** october they said to refund my credit within five working days bt ye i have not recieve any credit......

Oct 31, 2018 by Rishu

Nykaa - Wrong product, missing product ^Open

My very *st order with nykaa which was a hair curler(₹****) they delievered a wrong product and thankfully it was on COD so i refused to take the order and when i complaint about it ,the customer care people just said we appologise thats it ...

Oct 20, 2018 by Priyanka choudhary

Nykaa - Nykaa faulty products- caused allergies and they not compensate for the injury caused ^Open

I purchased * lipstick products from Nykaa and they caused me severe allergic reactions to my lips. After * months of follow up they agreed they may return these products and also pay for the physician charges and medicines. But they denied la...

Oct 18, 2018 by Anshul M

Nykaa - Product is non returnable not mentioned in product detail ^Open

The product is non returnable was not mentioned on the app in the product details. I was also able to place a return request for it and once I called them to ask why are they not picking up the product they told me that the product is non retur...

Oct 17, 2018 by Adhar_Card_Surbhika_Kumari

Nykaa - Fake products ^Closed

Being a regular and genuine customer of nykaa who do most shopping from nykaa and even promote; I now stopped shopping as I think I had received fake say dublicate product from the company.why?plz stop this on account of discount; so that we...

Sep 07, 2018 by Priya s

Nykaa - Mrp of item show false ^Closed

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May 06, 2018 by Jini

Nykaa - Issue with return ^Closed

I had ordered a Braun airstyler from nykaa but that product does not meet my expectations and I want to return taht product but they are not taking its returned and it is not mentioned anywhere that product is under non returnable. I have alrea...

May 05, 2018 by Neha

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