Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Subject Fuel pump issue (Royal Enfield) ^Open

My new himalayan bs* gravel grey colour bought ** months back in tumkur royal Enfield showroom had starting issues , as service centre in Bangalore says it had fuel pump issue . I had travelled to banglore on weekend for work and my bike st...

Jan 25, 2022 by Muruli mohan

Sold a defective Car to me (Kia india) ^Open

Fatal Engine Mount Breakage of my Car on January *st near a Speed breaker on Tirupati-Chennai High way, with a close save from a deadly collision. The Car has been towed to “Hoshi kia Auto Pvt Ltd” Tirupati. Preliminary Diagnosis from the...

Jan 14, 2022 by D Madhu Sudhana Reddy

Quality issue (Hero Electric Vehicles Pvt Ltd) ^Open

Dear Sir/Madam, Im Narayanan. It Is To Inform You That I Have Purchased A Hero Optima Dual Battery in loan * Months Ago From Thanya Motors, Ayyappakkam, Booking Dated On **.**.**** And Tax Invoice Dated On **.**.**** And Motor Insurance Dated O...

Jan 02, 2022 by NARAYANAN

HERO ELECTRIC OPTIMA POOR QUALITY (Hero Electric Vehicles Pvt Ltd) ^Open

Dear Sir/madam, Im Narayanan. it is to inform you that I have purchased a Hero optima dual battery * months ago from Thanya motors, Ayyappakkam, Booking Dated on **.**.**** and tax invoice dated on **.**.**** and motor insurance dated on **/**...

Jan 01, 2022 by NARAYANAN

Car Not Delivered in time of Subsidy Benefit (Wasan Motors Private Limited) ^Open

We had booked a Tata Nexon EV with Government Subsidy of Wasan Motors Tata Chembur on August **th ****. The Sales Representative assigned to us was Mr. Mayur Shinde. We went ahead to book the Tata Nexon EV because he had claimed that we will g...

Dec 29, 2021 by Karan Raichura

Recived faulted vechile (Tata motors kashmir valley motors srinagar nowgam) ^Open

I received vehicle in faulted condition of tata motors n kashmir valley motors nowgam.....I went oll workshops bt all in vain only I hve to pay....I m not able to pay loan finance....plz help me out........

Dec 28, 2021 by Ajab gul bhat

Tata punch breakdown (Tata Motors) ^Open

I have been travelling with family (* adults and * kids), Car suddenly pulled towards left side and when I tried to balance it than it burst into the divider and went to other side road, when I came out and checked the car, * tires were flat an...

Dec 28, 2021 by Gaurav Kumar Singh

Extra Money Taken (Ola Cab Hyderabad) ^Open

My problem is money refund issue I have booked my outstation trip on Date:**-Nov-****@*:**AM Ride:CRN********** Actual kilometre-*** Time package-** hours Per kilometre-**.**/- Driver Allowance-***/- Booking fee-**/- Taxes-***/- Total...

Dec 16, 2021 by Talla Saritha

Bike not yet delivered (Revolt motors) ^Open

I have booked my revolt bike in the minth of March and it was told my bike will be delivered by sep **. Now it's been Dec and till I didn't get my bike delivered booking ID RV***-BLK-P***-SEP-OCT**-****** ...

Dec 15, 2021 by Yash saklecha

Faulty Car (Tata Motor) ^Open

My tata harrier broke down on *nd day itself. Service center suspected ignition issues and took possession. Now they are suggesting to change the entire wiring kit. More likely they are doing trial & error diagnostic. I’m not interested on th...

Dec 14, 2021 by Anshuman Sahu

COMPLAINT AGAINST M S M J MOVER TATA AUTHOISED SERVICE CENTRE NH2 PALASHDIHA DISTT PASCHIM BRDHAMAN (Tata Motor) ^Open

On **.**.**** at about **:** hrs due to suddenly rear left Tyre blast my Car rolled over left and the car got damaged. When I was going to my native place i.e. Payradanga under Ranaghat Police Staton from Asansol alongwith my family the acciden...

Dec 13, 2021 by GOKUL CHANDRA SARKAR

I am facing some issues in my car filter in which some carbon compounds are accumulated in the DPF of car. As the deposits get accumulated it makes engine power low and also gives warning on my car's instrument cluster. To clean the filter , th...

Nov 29, 2021 by Yash Bhandari

Deposit Not Refunded (Everest Fleet Pvt Ltd) ^Open

Vehicle was taken on rent with deposit paid of ***** and EverestFleet is not refunding actual amount even when I intimated their senior business leaders....

Nov 20, 2021 by Mitul Mayank

Gugnani auto cars Pvt Ltd Harrassing me (Tata Motor) ^Open

Dear sir, I am Biswaranjan Nayak. I book a new tigor xz+ silver colour at gugnani auto cars Jajpur road the date of **-sep-****.and dealer give me commitment letter to deliver before **-oct-****.i pay booking amount of ***** rupees.the delear c...

Nov 09, 2021 by Biswaranjan Nayak

Advance amount refund cum Hyundai Creta Booking (Advaith Motors Pvt Ltd Mangalore) ^Open

I had booked a Creta Hyundai (Diesel Base Model) at Advaith Motors PVT. LTD. Mangalore on **/**/**** by Paying Rs *****/- via NEFT. They had promised its delivery on or before **/**/****. It was essentially required to utilize my LTC cash bene...

Nov 07, 2021 by Ali Akbar K

Car Not Delivered (Tata Motors) ^Open

I paid full amount for the Tata harrier to Kropex Tata Motors, Sarjapura in bangalore. They showed the car in the yard and told to pay full money and car will be delivered in * days but now its been **+ days they dont deliver the car. They say ...

Nov 05, 2021 by Sayli Bhandari

Bike delivery delayed for 8 months and then informed the model is stopped (Royal Enfield) ^Open

Ordered continental GT - Dr. Mayhem bike, at Royal Enfield showroom - Sri Velavan motors, Arcot road, during February - ****. Paid a advance of **,*** rupees at the time of booking. Waited till August regularly with the showroom for the deliver...

Oct 29, 2021 by Parthasarathy G

Car rent not paid within time bond (Sanjivani Cab Services Private Limited) ^Open

As per notarized agreement company should pay ***** on **th in every month. If payment not done within ** days we can claim *******. They are not responding to messages and calls...

Oct 12, 2021 by Sukirti Parande

NEED REPLACEMENT OF MANUFACTURING DEFECTIVE INNOVA CRSYSTA (Toyota Kirloskar Motor Private Limited) ^Open

Subject :- NEED REPLACEMENT of TOYOTA INNOVA CRYSTA - UP ** - DE **** latest by SPET. **, **** & Compensation of ** Crore by delaying, putting my life in risk, hurdles in my routine life and consuming my valuable time. I have bought TOYOTA I...

Oct 06, 2021 by MOHD NABEEL

Faulty car sold (Skoda Auto) ^Open

I have sent the car * time for the same problem and this time they say they had to get the part from Germany. Once they got the part and fixed it they now say that another part has gone and they need to fix that and get that part from Germany. ...

Oct 06, 2021 by Siddanth Urvinkhan