Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Unhappy Customer (HYUNDAI) ^Open

I booked a Venue N-line on July **, ****. At that time, the salesperson assured me that they could deliver the car from their stock within a week (after showing me a bogus stock list). We went ahead and booked the car, but on July **, I was inf...

Aug 08, 2024 by Ganesh

Battery issues (Hero electric optima hx) ^Open

Hero company claim that the Life of battery is * year but after the * year, battery mileage has been low from ** to** km ...

Aug 07, 2024 by PRADYUMNA SAHOO

NEW CAR BAAR BAAR KHARAB HO RAHI HAI (Mahindra & Mahindra) ^Open

**-SEP-** KO XUV *** AX* PURCHASE KARI **-JULY-** KO SECOND SERVICE KE LIE ABHINANDAN AUTOZONE LLP LODHIPUR RAJPUT MORADABAD-****** ME CAR DE DI SERVICE KE BAAD CAR START NHI HUI JISME * DAYS LAG GAYE THEEK HONE ME **-JULY-** KO CAR DELEVRY D...

Aug 03, 2024 by REETA SAINI

EV car complaint (Mahindra & Mahindra) ^Open

I own Mahindra XUV *** which I bought it in April **** ( picture attached ) I am experiencing an issue with my car's drive train, which requires immediate attention. Since last night I am trying to take RSA help to deliver the car at serv...

Aug 02, 2024 by Priya Kalakoti

Car Clutch Steering Issue (Mahindra And Mahindra Car ) ^Open

Subject: Immediate Resolution Needed for Prolonging Issues with XUV *** Service Experience Dear Voxya, I hope this email finds you well. I am writing the unresolved issues with my XUV *** AX*L Diesel MT Variant, despite previous action...

Aug 02, 2024 by Aadhieshwer S

PURE EV epluto battery not replaced (PURE EV ) ^Open

We have got pure ev epluto *g scooter **** model on december ****. We have faced brake sensor issue during time of delivery itself. After a few days battery problem occured for which they took around *-* months to replace without even providi...

Jul 31, 2024 by Neeraj Kumar Gopal

Amount not Recived and RC transfer still not done after seling CAr (Cardekho Group) ^Open

I am writing to formally address a matter of great concern regarding the sale of my vehicle KA**NB**** and the subsequent transfer of the Registration Certificate (RC). Despite the completion of the sale and the transfer of the RC, I have yet t...

Jul 30, 2024 by Shashank sah

Ola Scooter not delivered and refuse to refund (OLAELECTRIC ) ^Open

I booked an Ola Scooter on **th Feb ****, with promised delivery in a month. I have uploaded all the required documents, I also got a OTP from Vahaan, then all the registration communcations stopped. Everytime I called or visited the Ola Center...

Jul 30, 2024 by Yogesh Vellingiri

Payment not recieved from zoomcar (Zoomcar India Private Limited) ^Open

My car was booked by a host on zoomcar platform with booking idJPSNIVXMA on ** feb ****. but unfortunately, they got accident of my car and due to major damage its falls under total loss category according to zoomcar. to compensate the loss th...

Jul 23, 2024 by rakesh kumar sharma

Unfair registration delivery of defective Tata Nexon EV vehicle (Tata Motors) ^Open

KHT Motors, Domlur registered & sold a defective EV vehicle (Chasis no. MAT******PLJ*****) for which I have been running pillar to post to get the issues rectified. More than ** defects were flagged at the time of delivery on May **, **** which...

Jul 20, 2024 by Anup Anand

Complaint reg defective Ola Air Scooter delivered by OLA Electric (Ola Electric Technologies Private Limited ) ^Open

Dear Sir/Madam, I am writing to lodge a formal complaint against Ola Electric Technologies Pvt. Limited for their failure to address a recurring issue with my Ola S* Air electric scooter, despite repeated attempts to seek assistance and resolu...

Jul 14, 2024 by Sunil Thombre

Defective Vehicle Mahindra Bolero (Mahindra & Mahindra) ^Open

I have received “Defective Vehicle” (Mahindra Bolero Power P SLX *STR BSIV) from the manufacturer (Mahindra & Mahindra). & receiving a Execrable/awful Service from Derik Mahindra Private Limited Tuckerammalpuram, Tirunelveli. So I wan...

Jul 12, 2024 by Ram Singh K B

TOTAL LOSS PAYMENT FROM ZOOMCAR INDIA PRIVATE LIMITED NOT RECIEVED (Zoomcar India Private Limited) ^Open

I am a zoomcar host from last * year. My car was booked by a host on zoomcar platform with booking idJPSNIVXMA on ** feb ****. but unfortunately, they got accident of my car and due to major damage its falls under total loss category according ...

Jul 12, 2024 by rakesh kumar sharma

Vehicle documents not provide (Tvs Motors) ^Open

Mne * jan ko tvs jupiter *** purchase kiya tha jiske liye mne BH Series number ki demand ki thi wo abhi tak mujhe vehicle ka RC or Number plate nahi mila * months ho gye hai kapil tvs motors Kalpi Bridge gwalior ka kehna hai RTO ne pending kiya...

Jul 12, 2024 by Vivek Yadav

Total loss full and final refund not recieved (Zoom Car India Pvt Ltd) ^Open

My concern regarding total loss settlement claim not recieved From Zoom car Accident case ..! Ensuring Accountability mishandling of Zoomcar accident cases* I am writing to express my deep dissatisfaction and concern regarding the handling of ...

Jul 11, 2024 by Sonia Kakkar

Booking amount no refunded (Revolt Bike) ^Open

Revolt bike booked in online and paid booking amount of Rs.**** on **.**.**** booking id RV**F****** and due to not satisfied with their customer service i have cancelled booking on **.**.**** after cancellation the booking amount not refunded ...

Jul 11, 2024 by Viswanathan S

Wheels eye gps not available on my complaint (Wheel eye) ^Open

I have wheel eye gps that ended **th jun ****.then I recharge * july**** ,but not working my gps and I compliant that problem they told you pay *** rupees my person will come and check but till now not came and again call him,but they told stor...

Jul 11, 2024 by Suresh malli

Purchase of Innova car (Leela Krishna Toyota Visakapatnam) ^Open

My name is K chayadevi, a senior citizen aged ** years..from Visakhapatnam., we have booked a innova car by paying * lakh to this company..In March ****, Then we approached Union Bank of India and took an Auto loan and paid complete amount by ...

Jul 06, 2024 by Karri chayadevi

not issuing scrap letter mandated by RTO for RC Cancellation (Cars24) ^Open

My car with Registration no. MH**R**** was sold to CARS** on **th February **** for scrapping. I did receive the chassis plate in a months time. I have submitted my application to RTO Mumbai East for RC Cancellation. Along with the applica...

Jun 25, 2024 by Pankaj Singh

Refund declined for the OBD device (Gomechanic) ^Open

I purchased an OBD tracking device from GoMechanic on **/**/**** with lifetime validity but after one year the device stopped working and when I called customer support they said that the device is no longer active and supported by their compa...

Jun 19, 2024 by Aniket Raj

Refund not credited (UBER) ^Closed

uber charged way higher prices than the initial fare. later the refunded amount was automatically taken back from uber cash ...

Mar 16, 2023 by Shilpa sharma

Stealing petro (Swiggy) ^Closed

Yesterday night around **.** Swiggy Delivery Boy Mr. Sagar found stealing petrol from two wheeler Activa MH**CS****. in crescent bay society bhoiwada parel. We request you pls take strictly action against him. ...

Feb 28, 2023 by Dipesh

Faulty vehicle (Renault Car ) ^Closed

We have taken a New Renault Triber and the vehicle Gearbox was over heating within * months of use and less than ****kms driven. We had taken the vehicle to return it to dealer but we were sent to service center where they repaired the vehicle ...

Jan 28, 2023 by Prashant Nahar

Cash and online both payment taken for one ride (Ola Cab ) ^Closed

Driver took cash though ptm payment was auto deducted...

Oct 31, 2022 by Jhilmil BAGCHI

Battery in warranty denied repairreplacement (Okaya Batteries) ^Closed

My ebike battery of Okaya company which is still in warranty period was giving trouble since beginning and repaired twice by OKAYA earlier but on current complaint they denied any further repair and denied replacement too...

Sep 29, 2022 by Himanshu

DCT Fault on day of Delivery (Tata Motors Altroz DCA) ^Closed

I have purchased the new DCA XT version of Altroz on July *th, ****. After driving a mere **km, it stopped on the road with a DCT Fault error on **th day of delivery. This error says, there is critical issues in the transmission system. I calle...

Jul 21, 2022 by Vinodh Nair

Xpulse 4v defective bike and deficient services (Hero Motocorp) ^Closed

A brief snapshot of my ownership experience so far: Xpulse *** *V BS*...

Jun 02, 2022 by Shyam Sundar

Amount is not refund (Mahindra and Mahindra finance) ^Closed

Mera loan no ******* Jo ki Mahindra ***di tractor ka hi .is company ne mera ***** rupes jyda pay kr diya hai jiska date **.**.**** hii ...

May 14, 2022 by Anand Kumar

Permanent licence plate road tax papers and rc copy not received (Ola Electric Technologies Private Limited ) ^Closed

Order ID OET-***************-ITE*** Ordered OLA S* scooter and it was delivered to me on *th March, **** and I received the delivery confirmation email on *th March, ****. It has now been more than ** days and I have still NOT received th...

Apr 26, 2022 by Abhiran Halder

Fare not credit in my ac (ANI Technologies Pvt Ltd) ^Closed

main ek online cab partner hoon ola me ek rider ne kiraya nahi diya or componey bhi nhi de raha hai....

Apr 04, 2022 by MANISH KUMAR SINGH

After the general service complaint is not solved (Royal Enfield heritage automotive kodungallur ) ^Closed

My Himalayan bs* complaint is not solved yet (ID :CAS-********-V*M*T*). More over many other problems is facing now. What's about your services team update. Are they can fix this issue. The bike is rpm is low all the time, some time the bike h...

Apr 04, 2022 by Abhimanyu M S

NEW BOOKED CAR NOT DELIVERED BY SHREENATH KIA ADAJAN AFTER 29 WEEKS (Kia India) ^Closed

I have booked KIA SONET HTK GREY dated **.**.**** from Shreenath Kia Adajan Surat Gujarat after paying Rs **,*** booking amount. I was informed waiting period of ** weeks in writing. Till date even after ** weeks my car yet not delivered. Shre...

Feb 14, 2022 by Mitesh Thakkar

Car not delivered by Shreenath KIAAdajan after more than 28 weeks (Kia india) ^Closed

Feb 07, 2022 by Mitesh Thakkar

Not refunding the amount (Agas Auto Tech) ^Closed

My name is S.Rajesh s/o S.Srinivas Rao. I am from Hanamkonda, Telangana. My father has a harvester rental business named SRST Harvesters here in Hanamkonda. G.Alagumuthu proprietor of AGAS AUTO TECH has contacted us through social media pla...

Jan 18, 2022 by Sampelli Rajesh

Car damaged at Pitstop service center (Pitstop) ^Closed

I have recently had * orders with pitstop to get my car repaired. First Order #****** - Rear bumper painting *. Finishing is very poor *. Visible spots on the bumper after painting Second order #****** - Front bumper painting Third ord...

Dec 28, 2021 by B L Sulok

Car damaged at Pitstop (Pitstop) ^Closed

I had left for my car service at pitstop. But they have not repaired my car properly and also have made new damages to my car, for which I am at loss. Also there is no response from their end....

Dec 27, 2021 by B L Sulok

Tata Motors Delay in car delivery (Tata Motor) ^Closed

I booked Nexon in Pune and was given the commitment of *.* months, written on the bill. It has been * months and there is not even a single update. I went to Twitter, Tata is hardly replying there. Contacted TATA customer care center, they a...

Dec 03, 2021 by Vineet thakur

Uber is not deleting account (UBER) ^Closed

Hello team I tried contacting uner support team multiple times to delete my uber account ********** permanently. But I am not receiving any support. Kindly help me on this issue. ...

Nov 29, 2021 by Kishore Kumar Kasi

NOT issuing NOC for transfer of ownership of diseased husband s vehicle even after 60 days of repaym (Shriram Transport Finance Company Limited) ^Closed

My late husband took loan ( loan no. TMKU*T*********) on his commercial passenger vehicle ( KA**D****) from STFC Tumkur in July ****. My husband demised during April **** due to covid **. Being my husband's legal hair I approached STFC office T...

Oct 23, 2021 by Girijamma

Uber charges for a trip not done (Uber Cabs) ^Closed

I book an Intercity Ride. Driver confirms. Picks up passenger. Goes *** meters. Says he has NO PERMIT for Intercity. Drops us at starting point. Uber charges us Rs. ***/-. ...

Sep 08, 2021 by Neelakshi