Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

AMC not provided as promised (Concorde Motors (INDIA) Limited) ^Open

Dear sir, I have purchased Tata Nixon from Tata Motors showroom, Chandanagar in Hyderabad, on **/** **** with registration number TS**GP****. By mistake, I paid ***** extra at the time of purchase as I forgot about the booking amount I paid at ...

Nov 29, 2019 by Mudigonda Rajender

Delivered broken bike after servicing (Gobumpr) ^Open

These guys delivered me the broken bike after servicing and given fake bills, and after complaint they promised to do free service , but they couldn't....

Nov 29, 2019 by Muthu Nathan

Claim issue by HYUNDAI SERVICE CENTRE (Hyundai Service Centre ) ^Open

Dear sir, I have a problem regarding Hyundai service centre. My car is parked in the service centre in a car accident claim. They settled my claim and when I visited the centre to take my car back, there was a brake issue. Then manager Mr Gupta...

Nov 27, 2019 by Deepak jaiswal

DEFECTIVE BMW CAR (Bmw India Pvt Ltd) ^Open

We had bought a BMW ***D Sport-line model in Kolkata, West Bengal India bearing registration number WB**AB **** from OSL Prestige the authorized BMW dealer in Kolkata( ENGINE NUMBER WBA*F*****E******) in the name of PACE INTERNATIONAL. (**...

Nov 23, 2019 by AMAN BAHRI

Claim for Refund on the faulty vehicle (Bmw India Pvt Ltd) ^Open

I bought BMW ***d new vehicle but BMW sold a reconditioned vehicle to us with lots of issues and as a result, I am unable to use the vehicle from May onwards. I have written to them sending letters, emails several times to BMW Financial, BMW Ge...

Nov 22, 2019 by Neetu Agarwal

Advanced Token amount not refunded (ALFA Motors Agrasend Chowk Gandhibagh Nagpur) ^Open

Recently i was searching **+ years old used sedan car with low budget on OLX in Nagpur, And came across with Alpha Motors, Gandhibagh Nagpur, i like a ** years used Verna car and contacted a dealer via olx chat. I visit the place and deal fina...

Nov 18, 2019 by Aashwiin wasnik

Advance amount not refunded (ALPA Motors Agrasen Chowk Gandhibagh Nagpur) ^Open

I recently gone through OLX searching for used sedan cars in nagpur, found alfa auto deal is nearby to visit. i select a used sedan car and paid **** /- in advanced. but later i got to know they r cheaters, they purchased scrap cars in killos, ...

Nov 15, 2019 by Aashwiin wasnik

Defective engine in Mahindra TUV 300 (Mahindra & Mahindra) ^Open

HELP; We have ended up buying a Mahindra TUV *** T*+ that nearly cost us our live. Due to defect in engine the vehicle broke down while we are on a trip. After thorough investigation, the Service center has informed that the engine has got dama...

Nov 09, 2019 by E tsuponthung ezung

Engine Failure within 30,000 km (Hyundai Motors India Limited) ^Open

I bought a car- model -i** Magna, Brand- Hyundai, on **th June **** from Khanna Hyundai, Yamunanagar. I got all the regular services and repair of my car through the authorized service center of Hyundai. The engine of my car failed within onl...

Nov 07, 2019 by Krishan Chand

Repaired car and replaced major parts without customer consent (Mahindra And Mahindra) ^Open

It is regarding my Mahindra XUV *** Registration No MH** FR **** Make ****. I have sent my vehicle on dated Sept **, **** to your Kolshet Service Station Thane as I was facing problem with my clutch pedal Which was not coming back again after...

Oct 30, 2019 by Bharat Kumar T

Refused to provide a valid invoice (HONDA 2 WHEELARS INDIA) ^Open

Respected Sir/Madam, This is Rakesh Singha 'Address- Saheb Para, Parbelia Colliery, PS Neturia, District Purulia, WB ******(Current address)', I had been gone for my father's(Aditya Singha) bike(Honda Shine SP CB***) servicing(*nd free ...

Oct 19, 2019 by Rakesh Singha

Taken advance money but not delivered the vehicle (Activa 125) ^Open

Fraud selling of Activa *** was done by an army man . Selling price was set at *****. He asked for an advance money **** for shipment of vehicle from Ranchi to Jamshedpur. We had sent the money but again he asked for eleven thousand as a half m...

Oct 08, 2019 by Riju Ghosh

Booking amount not refunded even after approaching 15 times. (Advaith Hyundai belwadi mysore) ^Open

Not refunding my car booking amount even after approaching ** times. From so many methods. I don’t have even one response from Advaitha Hyundai belawadi mysore. I have visited them to request so many times, even after that they aren't refundi...

Sep 29, 2019 by Sandeep h c

Accidental damage of car service not attempted (HYUNDAI) ^Open

I've given my car to Nidhi Hyundai for accidental damage to my car due to a speed breaker on **/**/****. Actually, this happened on **/**/****. I've given my car to the agency, but they did temporary correction, my problem left as it is (ac is ...

Sep 24, 2019 by RAJENDRA PRASAD KOTTEDU

Faulty car sold (Audi India Pvt Ltd) ^Open

I'm the owner of Audi A*. On *th Aug'**, I had got the regular service done for my A* car at the authorised service center at Hyderabad, India. My Audi A* car no.AP **DH **** and it has run only approximately ***** km to date. The service bill ...

Sep 23, 2019 by Nikkhil Sathe

Selling low quality parts in high end cars (Maruti Suzuki) ^Open

I have purchased the Maruti Suzuki make Ciaz (model-alpha – fuel type-diesel, rj**-cg****) from KP Nexa (one of the authorised distributor of Maruti Suzuki India) on **st May ****. On *th August **** at early morning when I was going to t...

Sep 08, 2019 by Manish Gupta

Creta paint peeling (Hyundai creta ) ^Open

I bought Creta in ****. I have never seen the paint off cars peeling. I am very upset by the poor paint quality of Creta. Please do the needful. ...

Sep 04, 2019 by Rachana mittal

Two wheeler complaint for replacement (Yamaha Shinrai Automobiles Private Limited) ^Open

I purchased new R**s black green motorbike from kl-**shinrai automobiles kundanoor **-*-**** after got delivery of the product its show mitre complaint they fix it. * hours later its shows some battery complaint they replaced the battery. *-*-...

Sep 04, 2019 by Saneesh.A.S

Transport service is paying me the due amount of my car service from past 6 months (Ttd Logistics Private Limited) ^Open

I attached my car with TTD logistics private limited in the month of Feb **** and after driving it for a few days I revoked the attachment after discussion with the transport company. They agreed on the same and asked to wait for ** days to get...

Sep 03, 2019 by Sumant Tiwari

Vehicle name transfer is not completed even after 2 years (Madhava Motors T.c.palya Branch) ^Open

I have bought a vehicle from Madhava motors (TC Palya branch) in **** with an exchange offer. My old vehicle has been sold to someone else but still, the name transfer has not completed and the vehicle is still in my name. So many times I had v...

Sep 03, 2019 by GowriShankar

Non refunding of advance amount (Venkatesh Motors) ^Closed

After locating the Hyundai Verna car through Cardekho website I approached the used car dealer M/s Venkatesh motors at Kolkata on **.**.****. I reached the dealer office in the evening after my office hours. Primarily the car seemed ok however ...

Jun 06, 2019 by MOHIT VASUDEVA

Poor & non skilled service provided by Suzuki motorcycle India (Suzuki Motorcycle India) ^Closed

This complaint regarding the poor service provided by the Suzuki two-wheeler India. Due to poor, irresponsible & non-skilled labour work. My bike facing a serious issue. To resolve the same Suzuki service station asking me to spend around Rs. *...

Jun 01, 2019 by Mohseen Tamboli

Jerk in the scooter (Yamaha Motor) ^Closed

I purchased a Yamaha RayZ scooter from Srijaya Motors, Yelahanka New Town, Bangalore on **/*/****. Within * - * weeks of purchase the vehicle developed jerking issue while riding. I visited the dealer/service centre * times and also raised the ...

May 15, 2019 by Rajesh CK

Car accessories not given (S N Hyundai) ^Closed

I have purchased a car ** months ago. During purchase salesman Sujit Mondal (SN Hyundai Berhampore) promised seat cover, body cover and floor mat will provide (free of cost) to you with this purchase. But he now denied. I have written paper of ...

May 14, 2019 by SANTANU CHANDRA CHANDRA

Bike RC not given by bike showroom (Rajput motors ) ^Closed

I purchased a bike from Rajput motors in the year ****. But they are not giving my RC. I have been visiting their place since above mentioned the year. All the time they ask for my documents and I have submitted plenty of times. They always ens...

May 10, 2019 by Sukhjinder Singh

Car did not transferred on my name as committed (True Value Maruti ) ^Closed

I have bought a second car from Maruti Suzuki. I have been told that the car would be transferred on my name within * months as per True value Policy. Its been * months now. Every time I am getting false commitment even after multiple follow-up...

May 04, 2019 by Ram

Car not repaired (Hyundai Service Centre ) ^Closed

I had given my car mh** Hz **** Santro for regular servicing on * March. After that my car started giving me a lot of problems. I told the company they saw it and started giving me different reasons each time I told them that I have a problem w...

Apr 18, 2019 by Moni navalakha

Refund not received (Cars24) ^Closed

They deal in second-hand cars. They charge me with a service charge of **** Rs which are refundable they told me at that time. My loan is not approved due to some reason and deal cancelled. They told me that they start my return process. But it...

Apr 15, 2019 by Ajit yadav

Asking money for a working part in car (Honda Two Wheelers) ^Closed

Asking Rs. ***** for a working part in the car. This amount is for the part which was fine. Later, showroom itself accepted their mistake....

Apr 15, 2019 by Nilansh jain

Excess amount charged by the service centre (Bharat Benz) ^Closed

On ** Apr ****, me Bharat Benz ke Authorised dealer, Dhingra Trucking Pvt Ltd Karnal me apne vehicle ki service k liye gaya tha. Service k time per unhone Accelerator Pedal install kiya Jis per MRP Rs. **** mentioned tha. Lekin bill me unhone R...

Apr 15, 2019 by Sunil Kumar

Dealer staffs misbehaved and not get proper services (Bajaj Auto) ^Closed

I purchased Bajaj Avenger Street *** bike from Bharat Automobiles, Nayapalli, Bhubaneswar, Odisha on **th April **** which I have legal owner certificate. The bike has not completed its one year and it has faced many problems. Each and every ti...

Apr 14, 2019 by Rakesh Kumar Dash

Not refunded my booking amount yet (Tejaswi Tata Motors) ^Closed

I have been cancelled my booking to purchase Tata Sumo Gold from Tejaswi Tata Motors, the hi-tech city. Where I didn't get my refund amount yet. It's been *.* months now. As per the Tata process, it takes ** working days to refund and which Te...

Apr 12, 2019 by Hari Shankar

Terminated without any reason (Nexa Sandhu Automobiles ) ^Closed

this comlaint is against the general manager of nexa sandhu automobiles (ludhiana) Name of General Manger Mr. Parmod Vohra. He terminate me without any reason. when i discussed this issue with my HR she said we are not giving you salary or an...

May 23, 2018 by KARAN KUMAR