Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
I have dropped my vehicle no.AP**Q**** on **.**.**** at Kia service centre in Tirupathi for repair work of electrical wiring under the bottom due to rat bite. upto now I am unable to get back my vehicle...
Sep 20, 2023 by M.Jahed Ali Baig
Multiple issues faced with a brand new XUV *** AX* L (D, MT) - top of line model in the first ** days of the delivery from the dealer....
Sep 04, 2023 by D Vamsi Kalyan
Yesterday in my newly purchase Car Tata Safari Model XZA Plus *S costing Rs.**,**,***.** did not start. It has been toyed by your Service person...
Sep 02, 2023 by RANCHODBHAI KAKADIYA
I had purchased Tata Altroz Dark Edition on Dec **** and was promised second key delivery within * months of delivery. It's more than * months I havent recieved my second key. I had checked with both dealer and Tata Motors but to no resolution ...
Sep 01, 2023 by Rohith S
My scooter has breakdown on **/**/**** .I lunch service request same day , during this period no one connect me but status shown issue closed. During this time period I have colled several person related to ola but they are not helping me . S...
Aug 26, 2023 by Hemant Kumar
Due to battery my jeep vehicle wasn't able to start, called Road side assistance from Jeep, the assigned mechanic was incapable of jump starting the car destroyed my Jeep engine. Jeep took my car for service on May ** and until today Jul **, I ...
Jul 30, 2023 by Vignesh Periasami
I have cancelled my Revolt *** Electric vehicle on April **th **** till now I haven't received my refund & I requested to them through mail communication but no use every time receiving same reply. Shared my cancel cheque/A/c details everything...
Jul 27, 2023 by Chandrashekar NM
My car display engine heating indicator. I go to the showroom from where I bought the car but they refuse to do work in insurance Or warranty car is only ** months old please refund my amount which I paid to the company i.e approximately *****...
Jul 22, 2023 by Mudassir Manzoor Zargar
I took a ride from Ambience mall to Sector ** Gurgaon (** kms) and the estimated fare was Rs ***. The amount paid was Rs **** as per invoice as it showed multiple stops enroute though I had not typed them while booking the cab. I never touched...
Jul 18, 2023 by Rakesh Sharma
Respected: Sir, Im Jaydip Shah. I bought Hyundai Aura CNG model from V-Tex Hyundai. So theres a strange sound is coming from my cars steering. So today I went to V-Tex Hyundai to check it out that whats happening with my cars steering and ...
Jul 13, 2023 by Jaydeep Shah
I purchased a **** Nissan Magnite XE on **th June **** from ETCO Nissan in Thane, MH. I was promised that this base model would include the following safety features: Vehicle Dynamic Control (VDC), Hill Start Assist (HSA), Traction Control Syst...
Jul 12, 2023 by Andrew Soderlind
I bought kwid climber AMT on *th may **** from NGM Automobiles Moradabad. This car need servicing on **th may ****, which was **th day of this practically brand new vehicle. Issues were: (FIRST RECALL)(DAY **) *- Display showing engine fault...
Jul 09, 2023 by Dr. Shweta Mishra
Below are Complaints which are taking longer time to address #******* - * days over, no resolution yet #******* - * days to address issue #******* - ** days to address issue, There are * more , but i don't see in their list of complaint...
Jul 07, 2023 by Prakash Ananda Narkodu
I Had Given My Car To An Authorised TATA Service Centre (Malik Cars Bowenpally) On **th June For General Service. Later On **th June I Received A Call Stating That My Car (TATA Nexon -****) Had Met With An Accident Due To Tyre Burst While An On...
Jul 01, 2023 by Harish Choudhary
I purchased ScorpioN from Anantcars Bangalore on **/*/****. However, on service app my purchase date is wrongly mentioned as **/**/**** and it is impacting my warranty period by almost * months. I am feeling very cheated and worried if I got a ...
Jun 30, 2023 by Samish Bedi
Sir my bike problem sounds problem service centre to replace the part but problem is same next day I am asking mechanic he told i cannot hearing a am going anther service centre to check and ride he told vaibraton and some parts to be changed ...
Jun 30, 2023 by M RAVIKUMAR
Two years ago, I purchased a BMW X* vehicle from Infinity Cars, Worli, Mumbai. After one year itself, its roof started seeping in rain water. After multiple requests and troubles faced by me and after sending the vehicle to their workshop *...
Jun 27, 2023 by Muneesh Sud
Oil issue In engine...
Jun 24, 2023 by Lalit Sharma
Once, I received a call from Revolt Motors Bangalore. They said that if I booked now with an amount of ₹****, my bike would be delivered before March **st. I received this call in February, so I trusted the company and made the payment. Howev...
Jun 17, 2023 by Vipin Das
I have booked KIA SONET HTK GREY dated **.**.**** from Shreenath Kia Adajan Surat Gujarat after paying Rs **,*** booking amount. I was informed waiting period of ** weeks in writing. Till date even after ** weeks my car yet not delivered. Ever...
Feb 07, 2022 by Mitesh Thakkar
My name is S.Rajesh s/o S.Srinivas Rao. I am from Hanamkonda, Telangana. My father has a harvester rental business named SRST Harvesters here in Hanamkonda. G.Alagumuthu proprietor of AGAS AUTO TECH has contacted us through social media pla...
Jan 18, 2022 by Sampelli Rajesh
I have recently had * orders with pitstop to get my car repaired. First Order #****** - Rear bumper painting *. Finishing is very poor *. Visible spots on the bumper after painting Second order #****** - Front bumper painting Third ord...
Dec 28, 2021 by B L Sulok
I had left for my car service at pitstop. But they have not repaired my car properly and also have made new damages to my car, for which I am at loss. Also there is no response from their end....
Dec 27, 2021 by B L Sulok
I booked Nexon in Pune and was given the commitment of *.* months, written on the bill. It has been * months and there is not even a single update. I went to Twitter, Tata is hardly replying there. Contacted TATA customer care center, they a...
Dec 03, 2021 by Vineet thakur
Hello team I tried contacting uner support team multiple times to delete my uber account ********** permanently. But I am not receiving any support. Kindly help me on this issue. ...
Nov 29, 2021 by Kishore Kumar Kasi
My late husband took loan ( loan no. TMKU*T*********) on his commercial passenger vehicle ( KA**D****) from STFC Tumkur in July ****. My husband demised during April **** due to covid **. Being my husband's legal hair I approached STFC office T...
Oct 23, 2021 by Girijamma
I book an Intercity Ride. Driver confirms. Picks up passenger. Goes *** meters. Says he has NO PERMIT for Intercity. Drops us at starting point. Uber charges us Rs. ***/-. ...
Sep 08, 2021 by Neelakshi
I have booked Royal Enfield Himalayan on **th of April **** in Palladium Automotive, Mira Road. Before booking the executive informed me that the bike will be delivered within **-*** days. When I visited the showroom today (* July,****) , to e...
Aug 25, 2021 by Dhiraj Solanki
Dear Sir/Mam, This is Sachin Shiradkar who is resident of Nanded has purchased my *st new Car Grand i-** sports *.* in Oct **** mentioning the Chassis No: MALA***CLKM****** & Engine No: G*LAKM****** car was purchased from “Ishany...
Aug 16, 2021 by Sachin Shiradkar
I booked a Jawa ** Nebula blue colour single channel ABS from K.K. Motors Bandra in January ****. I was first told that the motorcycle in road cost was ******/- INR after a few days they asked for ****/- INR more because the prices had increase...
Jul 24, 2021 by Lucas Peter Pires
I completed a trip with Zoom Car on October **th, I have waiting for my refund since then. I have posted multiple tweets on their handle but they ask for more info and don't take any actions. Please help me with this issue....
May 03, 2021 by ADITI SATYA
This showroom is literally HARRASSING me every day. Details I am explaining here below. Booked a new Nissan Magnite MT XV Premium by paying ***** rupees on **/**/****. Expected Delivery Date was given **/**/****. Promised Delivery Date was...
Apr 16, 2021 by Alok Kumar Nayak
ZoomCarIndia hasn’t yet processed my refunds amounting to ₹**** since Oct ****. They are evading all communication regarding same. There is practically no way to communicate to a customer representative....
Mar 31, 2021 by Shashank Awasthi
Title - Non received of Percel on due dt. I have booked a cycle from Quombetor Jn to Thana Bhipur on ** March ****. no ********. PNR No **********, **********. Mob No **********. This Percel did not receive till now. ...
Mar 18, 2021 by V K Jha
I had booked (B*********) the Sonet D*.* *AT GTX Plus - Steel Silver on *th of December **** (Sunday) at PPS Kia, Mysore Road, Bangalore, Karnataka. The initially quoted waiting period at the time of booking was *-** weeks. Later in December, t...
Mar 06, 2021 by Niranjan Rajendran
I placed an order with ***kmph on **/**/** and to my surprise the amount was debited and no updates or confirmation came across from the merchant confirming the status of the transaction. Moreover, even after trying to contact them via various ...
Mar 06, 2021 by Stephen John
DEAR SIR, I PUCHASE BIKE SUNIL MOTORS . MY BIKE HAVE MISSING PROBLEM / UNWANTED VOICE . I TELL SUNIL MOTOR CONCERN PERSON & DO SERVICE MY BIKE BUT PROBLEM REGULARLY. HERO CALL ME ABOUT SEVICE FEED BACK THEN TELL HIM ABOUT THIS PROBLEM.AS THEY ...
Feb 25, 2021 by KHALIL
I gave my car for full Body paint and in return they gave me all glasses ( windshields & door glasses) with full of scratches. On further checks it was identified they used sand paper to remove excess paint. Now they claim it’s not their mis...
Feb 12, 2021 by Sreekumar A
Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...
Oct 07, 2020 by Sai Krishna Kanth Medapati