Automobiles Complaints
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
Complaints
Car s engine failed due to manufacturing defect by manufacturer and poor workmanship by the dealersh (BMW) Open
My BMW X* car's engine has failed after the EGR recall. This recall was for a manufacturing defect identified by BMW in my batch of cars. During this recall work, the dealership has also changed engine parts like cylinder head gasket & timing c...
Feb 16, 2024 by Abhinav Kumar
Unacceptable distribution Of CIBIL statement in the organisation (Cars24) Open
This has happened to all of you who have entered your details on Cars** #cars** . How big an HNI are you , possibly your Cibil statement statement is floating like kites inside #cars** employees hands. Please have a read beneath. I wanted ...
Feb 13, 2024 by Saikat Mukherjee
Ebike does not gives the promised milage (Ampere Electric Scooter Private Ltd) Open
The bike gets off during the drive,I have send it for the service three times but the same problem persists. Again I spoke to the service provider but he says to take the bike and go away. It's very stress full for me standing by the road and ...
Feb 12, 2024 by S. Sabaresh
Fuel indiacator and brakes not working (MG HECTOR PLUS ) Open
*. Fuel indicator was not not working correctly when delivered by Dealer. Vehicle was delivered on Jan**th **** *. Brakes was not working correctly PDA was not done correctly . I almost met with accident *. Ticket ID *******...
Feb 10, 2024 by Guruprasad PV
Complaint Regarding Ford New Figo Steering Column Issue and further suspension issues occurred due t (Ford India) Open
I, Anuj Sharma, the owner of Ford New Figo with registration number RJ**CC**** and VIN number MAJGXXMTKGHJ*****, want to file a complaint to address several unresolved issues with my vehicle. The car is registered under the name of Om Prakash, ...
Feb 10, 2024 by Anuj Kumar Sharma
Faulty car delivered (Tata Motors) Open
*. **Vehicle Purchase and Delivery Details:** - I purchased a Tata Motors vehicle in March ****, and it was delivered on **th April ****. *. **Persistent Performance Issues:** - Whenever I drive the vehicle at speeds exceeding *** km/h, various...
Feb 09, 2024 by Anvesh Kumar Reddy Pothireddy
Clutch Pad Gearbox damaged in Maruti Suzuki Service Center (Maruti Suzuki) Open
I entrusted my vehicle for insurance coverage to replace certain parts. Upon its return, I discovered issues with the gear mechanism, alongside damage to the clutch pad incurred during servicing. Despite reaching out to Maruti Suzuki's consumer...
Feb 09, 2024 by Sam Solomon Prabu SD
EB 2750 ev pure electric scooty battry is not working (Ev pure electric scooty ) Open
The battery of my electric scooty mp** EB **** battry was working good for starting, the company did not repair it, but the battery is going to get even worse, the shopkeeper ran away and did not answer the phone....
Feb 08, 2024 by Amit rokaha
Fraud on Manufacturing date (Jawa 42 ) Open
Dear Sir/Madam, I had purchased my bike Jawa ** from King motorcycles Chennai on **-**-****. At the time of delivery the manufacturing date was not shared or conveyed to me by the showroom personnel. When I recieved the registration certifica...
Feb 07, 2024 by Faizal Munawar
Bike tank got completely damaged (Nobroker) Open
I opted from shifting service from Bangalore to West Bengal and in the process the petrol tank of my bike got damaged by nobroker packers and movers. When I Lodged a complaint, they are telling they will be able to provide a repair cost of Rs**...
Feb 06, 2024 by Shubham Kanjilal
Material substandard abnormal price frequent complaints on clutch kit (David Barnabas Retd Tahsildar) Open
I am **yrs old and my wife **yrs old, we bought a car MG Hector plus sharp for Rs.**,**,*** in Jan, **** to travel comfortably . The car is driven by either me or my daughter. We had problem of Hard gears or clutch problem in May ****, took fo...
Feb 04, 2024 by David Barnabas
Sold second handusedtest drive vechileold manufactured vehicle (Tata Motor) Open
I purchased Nexon Petrol Kaziranga car on **nd May **** from Ambala Cantt Metro Motor. That time I felt that there is some fishy with the body however the sale person guided me that he will do the touch during the service time. However after * ...
Feb 02, 2024 by Shivam Sharma
All car price paidoffered old and rough carnot returning money more than 20days just delaying (Tata motors tigor, Handler Wasan motors , Borivali, Mumbai, Maharashtra, Its just like mental torture) Open
=O prasad A sakale Mrs Rohini A Sakale we confirmed Tigor cng XZ plus, with Leatherette pack, and gave booking amount to Handler of Tata Motors Wasan Motors, Borivali, Mumbai on **/**/**, bank transfer *****/- *****/- *****/- *****/-cash an...
Jan 28, 2024 by Prasad Sakale
Jawa bike a very poor product (Jawa Bike) Open
I bought jawa **-*.* in august ****, and have driven only **** kms. The quality pf bike is so poor that there is some or the other issues with the bike. Now the company’s has shut down its operations from my city and the service centre is al...
Jan 27, 2024 by Pratham marodia
Old model of car delivered (NEXA MARUTI SUZUKI) Open
I purchase a New Car Nexa Ignish Sigma Model through Visual Motors Pvt Ltd Invoice No VMN/**-**/*** dt.**.**.**** Authorised Dealer Opp Rabari Colony , BRTS bus stop , Naroda National Highway , RAbaricolony, Ahmedabad-****** (Gujarat) against...
Jan 25, 2024 by ANILKUMAR RASIKLAL DASADIA
Used car sold by Tata Motors (Tata Motors) Open
I purchased the car from Tata Motors authorized dealer on May ****. During the PDI and Delivery i shared images of dent, paint issue and spot on the car for which Sales executive assured me that they will resolve the issue during service, howev...
Jan 24, 2024 by Shivam Sharma
DEFECTIVE CAR TATA HARRIER DELIVERED (Tata ) Open
I opted to buy the latest version of TATA Harrier Car from Muthoot Tata, Kollam. Entire payment was made on **rd Dec **** and Vehicle was delivered on **rd Jan **** at **** Hrs. During delivery itself we noticed water ingression in tail lamp an...
Jan 22, 2024 by SAYUJ DAMODHARAN
Refund (Mahindra First Choice) Open
sir mene **-**-** ko second hand swift book ki thi Mahindra first choice (good car ) gohana se jiska total price YouTube sarthi automobile ki vedio me *.** batya gya tha mene ye gadi gohana jakar book krdi eshi rate me gadi nmber hr**ek**** m...
Jan 20, 2024 by somveer
Burnt bike not replaced (Pur Energy Private Limited) Open
My pure electric bike was burnt while charging. Instead of replacing the bike they have repaired it and bike condition is not road worthy....
Jan 08, 2024 by Pottabathina bala bhaskar
More than 6 months old manufactured car with lots of problems (Morris Garrages India) Open
I booked the new MG ZS Astor Savvy CVT car from Om Automotors Pvt. Ltd. Kota, Rajasthan (A dealer of MG Motor India Private Limited) on **th September **** with a waiting period of about ** days. On enquiring about the date of manufacturing of ...
Jan 07, 2024 by ARUN KUMAR GAUTAM
Fare not credit in my ac (ANI Technologies Pvt Ltd) Closed
main ek online cab partner hoon ola me ek rider ne kiraya nahi diya or componey bhi nhi de raha hai....
Apr 04, 2022 by MANISH KUMAR SINGH
After the general service complaint is not solved (Royal Enfield heritage automotive kodungallur ) Closed
My Himalayan bs* complaint is not solved yet (ID :CAS-********-V*M*T*). More over many other problems is facing now. What's about your services team update. Are they can fix this issue. The bike is rpm is low all the time, some time the bike h...
Apr 04, 2022 by Abhimanyu M S
NEW BOOKED CAR NOT DELIVERED BY SHREENATH KIA ADAJAN AFTER 29 WEEKS (Kia India) Closed
I have booked KIA SONET HTK GREY dated **.**.**** from Shreenath Kia Adajan Surat Gujarat after paying Rs **,*** booking amount. I was informed waiting period of ** weeks in writing. Till date even after ** weeks my car yet not delivered. Shre...
Feb 14, 2022 by Mitesh Thakkar
Car not delivered by Shreenath KIAAdajan after more than 28 weeks (Kia india) Closed
I have booked KIA SONET HTK GREY dated **.**.**** from Shreenath Kia Adajan Surat Gujarat after paying Rs **,*** booking amount. I was informed waiting period of ** weeks in writing. Till date even after ** weeks my car yet not delivered. Ever...
Feb 07, 2022 by Mitesh Thakkar
Not refunding the amount (Agas Auto Tech) Closed
My name is S.Rajesh s/o S.Srinivas Rao. I am from Hanamkonda, Telangana. My father has a harvester rental business named SRST Harvesters here in Hanamkonda. G.Alagumuthu proprietor of AGAS AUTO TECH has contacted us through social media pla...
Jan 18, 2022 by Sampelli Rajesh
Car damaged at Pitstop service center (Pitstop) Closed
I have recently had * orders with pitstop to get my car repaired. First Order #****** - Rear bumper painting *. Finishing is very poor *. Visible spots on the bumper after painting Second order #****** - Front bumper painting Third ord...
Dec 28, 2021 by B L Sulok
Car damaged at Pitstop (Pitstop) Closed
I had left for my car service at pitstop. But they have not repaired my car properly and also have made new damages to my car, for which I am at loss. Also there is no response from their end....
Dec 27, 2021 by B L Sulok
Tata Motors Delay in car delivery (Tata Motor) Closed
I booked Nexon in Pune and was given the commitment of *.* months, written on the bill. It has been * months and there is not even a single update. I went to Twitter, Tata is hardly replying there. Contacted TATA customer care center, they a...
Dec 03, 2021 by Vineet thakur
Uber is not deleting account (UBER) Closed
Hello team I tried contacting uner support team multiple times to delete my uber account ********** permanently. But I am not receiving any support. Kindly help me on this issue. ...
Nov 29, 2021 by Kishore Kumar Kasi
NOT issuing NOC for transfer of ownership of diseased husband s vehicle even after 60 days of repaym (Shriram Transport Finance Company Limited) Closed
My late husband took loan ( loan no. TMKU*T*********) on his commercial passenger vehicle ( KA**D****) from STFC Tumkur in July ****. My husband demised during April **** due to covid **. Being my husband's legal hair I approached STFC office T...
Oct 23, 2021 by Girijamma
Uber charges for a trip not done (Uber Cabs) Closed
I book an Intercity Ride. Driver confirms. Picks up passenger. Goes *** meters. Says he has NO PERMIT for Intercity. Drops us at starting point. Uber charges us Rs. ***/-. ...
Sep 08, 2021 by Neelakshi
Bike not delivered even after 90 days been told to wait for another 90 days No refund of booking amo (Palladium Automotive) Closed
I have booked Royal Enfield Himalayan on **th of April **** in Palladium Automotive, Mira Road. Before booking the executive informed me that the bike will be delivered within **-*** days. When I visited the showroom today (* July,****) , to e...
Aug 25, 2021 by Dhiraj Solanki
Engine Lights continuously Blinked Open on my dashboard (Hyundai Motors India Limited) Closed
Dear Sir/Mam, This is Sachin Shiradkar who is resident of Nanded has purchased my *st new Car Grand i-** sports *.* in Oct **** mentioning the Chassis No: MALA***CLKM****** & Engine No: G*LAKM****** car was purchased from “Ishany...
Aug 16, 2021 by Sachin Shiradkar
Faulty Motorcycle Received Error In RC Book (Jawa Bike) Closed
I booked a Jawa ** Nebula blue colour single channel ABS from K.K. Motors Bandra in January ****. I was first told that the motorcycle in road cost was ******/- INR after a few days they asked for ****/- INR more because the prices had increase...
Jul 24, 2021 by Lucas Peter Pires
Delay in Security Deposit Refund (Zoomcar India Pvt Ltd) Closed
I completed a trip with Zoom Car on October **th, I have waiting for my refund since then. I have posted multiple tweets on their handle but they ask for more info and don't take any actions. Please help me with this issue....
May 03, 2021 by ADITI SATYA
Booked Vehicle Sold to another and so huge delay on delivery (Jahnavi Automobiles Pvt Ltd) Closed
This showroom is literally HARRASSING me every day. Details I am explaining here below. Booked a new Nissan Magnite MT XV Premium by paying ***** rupees on **/**/****. Expected Delivery Date was given **/**/****. Promised Delivery Date was...
Apr 16, 2021 by Alok Kumar Nayak
Refund not received (ZoomCar) Closed
ZoomCarIndia hasn’t yet processed my refunds amounting to ₹**** since Oct ****. They are evading all communication regarding same. There is practically no way to communicate to a customer representative....
Mar 31, 2021 by Shashank Awasthi
Per not deliver (Vikrant Auto Industries Private Limited) Closed
Title - Non received of Percel on due dt. I have booked a cycle from Quombetor Jn to Thana Bhipur on ** March ****. no ********. PNR No **********, **********. Mob No **********. This Percel did not receive till now. ...
Mar 18, 2021 by V K Jha
Vehicle Not Delivered as Promised (Kia Motors India Private Limited) Closed
I had booked (B*********) the Sonet D*.* *AT GTX Plus - Steel Silver on *th of December **** (Sunday) at PPS Kia, Mysore Road, Bangalore, Karnataka. The initially quoted waiting period at the time of booking was *-** weeks. Later in December, t...
Mar 06, 2021 by Niranjan Rajendran
Internet fraud (100kmph.com) Closed
I placed an order with ***kmph on **/**/** and to my surprise the amount was debited and no updates or confirmation came across from the merchant confirming the status of the transaction. Moreover, even after trying to contact them via various ...
Mar 06, 2021 by Stephen John
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Complaint filed against: Byju's