Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include old model delivered, worn out tires, registration issues, RC number not provided, damaged car supplied etc.

So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact the Car Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice.

Apart from this you can also file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Defected Car delivered by MG Hector (Morris garages) ^Open

I have bought MG Hector Sharp (Diesel) model on dated ** September ****, and I am facing problems in this car from the very first day. List of Problems: *. Noise on Drive Side front door *. Noise on Driver Side front door glass *. Car ali...

Dec 07, 2020 by Abhishek Gupta

Faulty Costly SUV car broke down in 15 days (Tata Motors Ltd) ^Open

I bought Tata Harrier Top variant on oct **,****. Drove ***kms and I saw a fault symbol on display of screen so I went to Dealer who took a test drive and within ***m of the showroom, it broke down and never started. The vehicle has no number ...

Dec 05, 2020 by Jay Vora

Hero Glamour (Hero Motor Corp) ^Open

This is to bring to your notice that I have purchased a new motor bike Hero Glamour B* Brand New Vehicle with Chasis No : MBLJAW***LGJ***** , AP : ** WX TR**** from sub dealer M/s Sri Chitti Automobiles Nidadavole ******on **-Oct-** and ...

Dec 04, 2020 by SNH Prasad Nidadavolu

Bharath v (Zoomcar India Private Limited) ^Open

This is regarding the pending refunds of two of my bookings (booking id- JPS*NYRK*(₹****) & JPS*NY*XM(₹****)). You claim to settle the refunds in a maximum period of **days, yet i haven't received my refund yet! I have contacted customer .....

Nov 23, 2020 by Bharath V

Refund pending for more than 2 and half months (Zoomcar india limited) ^Open

I booked a car on **th August,**** (Booking ID- JPS*N*PR*) which zoomcar cancelled, just ** mins before the booking time It has been more than ** days (more than * and half month) that I have not received the refund amount of ₹*,***. I ha...

Nov 11, 2020 by Anuj Kadam

Fraud with bike model (Tvs Motors) ^Open

I booked Tvs apache Rtr *** *v Bs* dual channel ABS model on **/**/** at tvs motor company ltd(booking id.****) transaction reference id. ************., Booking amount paid ****rs. I received bike on **/**/** at Aarna Tvs megacorp pvt.Ltd. tha...

Nov 09, 2020 by Irfan ahmad

Refund not provided (Zoomcar India Pvt Ltd) ^Open

I had * bookings with Zoomcar under their ***% off offer. I cancelled the bookings due to the pandemic. According to Zoomcar, their refund policy stated that refund will be initiated within **-** days. They have now changed it to ** days. The ...

Nov 03, 2020 by Nihar Chitnis

Kia not committing to delivery date (Kia Motors India Private Limited) ^Open

I booked Kia Sonet on **th September after getting confirmation from dealer (Kabir Motors, Varanasi) and Kia that the delivery would happen before Diwali. Now Dealer has refused that delivery won't happen anytime soon as Kia is not providing v...

Oct 27, 2020 by Saurabh Singh

Refund not received (Zoom Car India Pvt Ltd) ^Open

I've been waiting for the refund since long. It even crossed their policy time and I'm truly needed for money, even after trying multiple times their customer service is not up to the mark. Please help me get my money back. ...

Oct 27, 2020 by Mahidhar P

Vehicle damaged by authorised service center (Ktm bike) ^Open

Dear all, I own a Ktm Duke *** motorcycle since August **** and have maintained , service and replaced necessary spares at regular intervals. In February ****, my motorcycle developed a fueling system issue for which i was advised by the ...

Oct 24, 2020 by Suddhatma Mukherjee

Vehicle Registration not received (Tip Top Automobiles Guskara Purba Bardhaman) ^Open

I have purchased a TVS Jupiter ZX (BS IV) from 'Tip Top Automobiles, Guskara, Purba Bardhaman' on February **, **** and the vehicle is registered with my mobile no *****-*****. I did my insurance on February **, **** from United India Insurance...

Oct 23, 2020 by Anirban Ganguly

Service is not properly and the bikes parts is replacing from new to old (Royal Enfield Nandi motors) ^Open

From the time of delivery of new bike royal Enfield ,from Nandi motors dist maharashtra... They give me a damaged bike even after they didn't replace it just they repair and returning.....even it's now *rd service I put my bike for free servic...

Oct 23, 2020 by MD fazal badvel

Zoom car not refunding money for cancelled bookings and not returning deposit for completed bookings (Zoom Car India Pvt Ltd) ^Open

There where * bookings *. booking JPS*ND*IZ was cancelled on ** august with refundable amount ₹ *,*** *. booking JPS*NDT*G was completed on * september ****. But the security deposit and fuel reimbursement that needs to be refunded is ₹...

Oct 22, 2020 by nomesh Gajare

Zoom car refund (Zoom Car) ^Open

I am writing this complaint against zoom car as on ** aug i made a booking from the app and i was able to process it later on customer care helped me out and convinced me that the booking has been cancelled and the refund will br processed back...

Oct 22, 2020 by Jubair Shareef

Issue Faced while taking the car for service to authorised service center (Maruti Nexa) ^Open

I am from TamilNadu and own a Baleno Delta car which I bought it from - Khivraj Nexa Ambattur (TamilNadu) Showroom on **th Jan **** - Only * Months back. Took the car to Khivraj Nexa Ambattur Service center for rectifying a noise issue in the...

Oct 14, 2020 by Guruprasad Rajendran

Bike not delivered for 200 days since booked (Jain motors Yamaha dealer ) ^Open

I booked Yamaha Fz bs* bike on **-*-****, on the same day nation wide lock down was announced, and it was keep on extending. Initially paid an amount of ***** then on the month of June ****, paid ***** and again on August ** ,****. I g...

Oct 10, 2020 by Karthik

Hyundai Issues (HYUNDAI) ^Open

Since day one I have been facing issues and have had * warranty issues in one year *****km. Over that the vehicle has been really damaged, noises(* places), interior(**+ damages) and exterior damage in the process on working on these issues. I...

Oct 09, 2020 by Aryamaan Agarwal

RC Book of Car purchased not delivered even after 3 years of paying themr (Truebil (paix Technology Pvt Ltd.)) ^Open

I purchased a car from Truebil Powai on **th September **** a Maruti Suzuki Celerio. At that time I was promised that the car would be transferred to my name and RC would be delivered to my home. It's been * years I've been following up with th...

Oct 07, 2020 by Vibhuti Bane

Refund Delay of RsPathetic Service of Blocking my registered mobile no with Customer care (Zoomcar India Private Limited) ^Open

Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...

Oct 07, 2020 by Sai Krishna Kanth Medapati

Security deposit amount not refunded yet (ZoomCar) ^Open

My name is ankit sharma. My booking ID is...JPS*NDSWP I've booked a car from zoomcar.com and they asked me to deposit **** as a refundable security deposit amount. In terms and conditions there is mentioned that the security amount will be re...

Oct 07, 2020 by Ankit sharma

Refund amount (Zoomcar Private Limited) ^Closed

Im paid the subscription amount on till **/**/**** did not car received but cancel zap subscription refunded amount not received...

Aug 24, 2020 by P.yadagiri

No Refund by Zoomcar for more than 3 Months (Zoomcar India Private Limited) ^Closed

I had done a Booking with Zoomcar on **-**-**** vide Booking ID # JPS*NGJ*J and paid ₹ **,*** for scheduled Car Rental Service from **-**-** to **-**-****.Due to Covid-** scenario, I had cancelled the Booking well in advance on **-**-**** and...

Aug 24, 2020 by Saurabh Dadhich

Cheating and Not disclosing complete information (Cars 24) ^Closed

I am a Cars** customer, who bought a Hyundai i** Sports **** model from you. It was delivered on *th August ****. On *th August, I noticed issue with the *th gear of the car. On checking (at Hyundai Service Centre) they informed that the *th g...

Aug 24, 2020 by Abdul Samad Shaikh

New vehicle price fraud (SUZUKI TVS DEALER opposite to khangri petrol pump daragaon gangtok) ^Closed

Ex-showroom price is **,*** rs/- more in gangtok dealership as compare to siliguri dealership. They are taking full advantage of this PENDEMIC situation, which is not good at all....

Aug 20, 2020 by Karma bhutia

Bike manufacturing defect and no proper solution provided (TVS Apache) ^Closed

I have brought my apache rtr*** *v bike at moolakadi sbm showroom from day one I have facing many problems in my bike like engine noise sensor problem and lot of vibration and heating issues when I complaint to tvs customer care services they t...

Aug 19, 2020 by Jayaraj. R

Refund cancelled (Irontech two wheeler cover for Hero) ^Closed

I have purchased Irontech two wheeler cover for Hero on **th july ****. Due to poor quality and wrong product is delivered I have returned the product and return is approved. Return product is not getting picked up because they said there is ...

Aug 19, 2020 by Jabar V A

Sold damaged bike (HONDA 2 WHEELARS INDIA) ^Closed

On **/**/****, I have bought a Honda UNICORN at Sri R.K. Honda showroom (dealer code AP******),Rajahmundry, East godavari .A.P. After first servicing, immediately, I noticed that there was a failure of the battery as well as leakage of oil. W...

Aug 18, 2020 by D.s v. Abhishek

Deposit remaining money for vehicle deliver (Hero Honda Splendor) ^Closed

Good morning, today morning I got a call from a person saying that please pay remaining amount for vehicle deliver purpose and then we will deliver vehicle to your address. Payment **** ( fifteen hundred and one rupee ) paid through google pay...

Aug 17, 2020 by Sahil kumar

Service not recieved (Charan Motor Driving School) ^Closed

I have paid Rs.**** for driving license training. They did not provide full training and not receiving calls or text. Their office address is No ***, **th Cross, **th Main Rd, JP Nagar *th Phase, J. P. Nagar, Bengaluru, Karnataka ****** The ...

Aug 17, 2020 by Debojit Banerjee

Deposit refund not received yet (ZoomCar) ^Closed

I booked a zoomcar on **th July. It's been a month now and I still didn't receive the refund of the deposit yet. It's been a month now, and any emails to them have been in vain. Their customer care number is also not reachable. This is very un...

Aug 15, 2020 by Muhammad Tabish

Refund not received its been more than 4 months (Zoomcar India Private Limited) ^Closed

I booked a car (JPS*NK***) for jun*th .due to lock down ,I cancelled by booking on April * Nd or * rd. Earlier when I tried contacting them,they used to answer but later on ,they aren't answering to any of my calls and emails .I should get a re...

Aug 15, 2020 by Shanmukh sai

Improper Service (Cars 24) ^Closed

I have enrolled for online appointment for valuation of my car for selling. The service promised during enrolment was to provide quotation & price post inspection. It has been more than a week, there is no response from the company on email rem...

Aug 14, 2020 by Gyanender

Fraud post (Second hand vehicle scooty ) ^Closed

In Quicker, second hand vehicle selling platform a honda activa BS-IV *G under price of Rs ***** by name of BIJENDERA on several places, but when we are reached at his located palce then he asked for Rs **** as a gate pass (this the first stage...

Aug 03, 2020 by Ajit Singh

Refund and security deposit not received (Zoom Car India Pvt Ltd) ^Closed

I did * bookings on July * and ends at July * .... And I have cancelled * booking from it...... And within minutes I cancelled it but not received my refund till now... And another booking completed and ride also completed till now I doesn't ...

Aug 02, 2020 by Vivek ratna

Refund not received (Zoomcar India Private Limited) ^Closed

I had booked a self drive car from Zoomcar for a ride on ** Jun. Due to change in plans I had to cancel the booking and refund was generated on ** Jun **. Further I booked a fresh ride for ** Jun and finished my booking on ** Jun. Another ref...

Aug 01, 2020 by AH Naqvi

Refund pending (Zoomcar India Private Limited) ^Closed

Booking is cancelled bt refund is pending from * months no updates ...

Jul 27, 2020 by Shubham Dubey

BIKE NOT WORKING PROPERLY (Hero Motocorp) ^Closed

I bought hero passion pro from tanushka automobile on **/**/**** Gwalior Madhyapradesh. After just * days I face too many issues in bike *. Gear shifting issue *.left indicator beep not working *. I*s not working properly *. Unable to start...

Jul 27, 2020 by Akash Singh Rajput

fuel filter (Fleetguard Filters Private Limited) ^Closed

New filter sansor problem. Is not working ...

Jul 27, 2020 by Bansal motors

Negligence from maruti dealer (Stan Autos Private Limited) ^Closed

I gave my car for repair in january. Promised date was march. Because of corona i did not pressurise and asked them to take their time. Then again it was promised on ** june then ** then * july then **. Further ** july Then ** july. Its still...

Jul 27, 2020 by Saakshi Sarpotdar

REFUND FROM ZOOMCAR (Zoomcar India Private Limited) ^Closed

I have booked ZOOMCAR for my personal purpose on **-**-****, it's been * months finishing, I've sent many emails to them there is no response. I went to office they said we dont know the customer service number, no one responded in a manner, I...

Jul 27, 2020 by AMASAGANDLA BALAKRISHNA