Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Customer service negligence (Drwheelz Auto Service Private Limited) ^Open

I purchased Nissan Sunny petrol car from JP Nagar showroom together with one year warranty by Drwheelz Auto Service Private Limited. The warranty got started from *th Feb ****. Last Saturday on *th May **** I was traveling from Bangalore to...

May 09, 2022 by Jayaprakash narayana N

Permanent licence plate road tax papers and rc copy not received (Ola Electric Technologies Private Limited ) ^Open

Order ID OET-***************-ITE*** Ordered OLA S* scooter and it was delivered to me on *th March, **** and I received the delivery confirmation email on *th March, ****. It has now been more than ** days and I have still NOT received th...

Apr 26, 2022 by Abhiran Halder

Fake account (COIMBATORE AUTO INDUSTRIES) ^Open

Dear Sir, We want to inform you that, one account no.-************,Coimbtore Auto Industries,Branch-VADAVALI,IFSC-INDB*******.This account is using as false on the name of company and amount is being collected by the customer. Who is this pers...

Apr 23, 2022 by Amit Kumar Singh

For delivery of car after commitment inweek yet (Kumbhat Motors) ^Open

I had booked seltous car *.* Htx Diesel version costing **.** lacs .I had given check of * lacs as booking amount.They ask me delivery in * to ** weeks .It was booked on ** Jan ****.Dr Hanslata Gehlot.Now they're not giving me proper reply when...

Apr 09, 2022 by Dr Hanslata Gehlot

Vehicle sheej without any information pls release my vehicle (Chola Mandal Finance Companies ) ^Open

.*K&/ (?*G&( * *M*>* *H ? .H *M*@ (M&M* *A$M* -hgf M*>.- *K*> ,>* *K*M .*K&/ .H(G **/**/**** K .H(G (>*>/( *?**>*A* >(*A* (* K .K,>** (* H*> %@ d *G M*HM* *@&> %> d ?*.G *.** *>* *A* ,>@ > .H(G *K( *?/> %> *K( ...

Mar 28, 2022 by Shri Chandra

POOR SERVICING AND DUPLICATE SPARE PARTS (Vibgyor Automobiles) ^Open

I handed over my vehicle (Mahindra Scorpio S*+, Regn No. JH**AN****) to Vigyor Automobiles, Coimbatore in December **** for routine servicing. A total of Rs.*****/-( ***** + ***) ie Rupees Sixteen Thousand One Hundred Forty Six only was paid ag...

Mar 05, 2022 by SUNNY NAIN

Mismanagement of vehicle at service center (Tata Motors) ^Open

HandOver the vehicle for bodyshop and service work , received vehicle with damages .I paid **.* k including insurance. Sanath nagar concrode tata motors vehicle service is maintaining zero quality in service and recently moved Y juction in kukt...

Feb 03, 2022 by Rajesh Patibandla

Tata Nexon vehicle breakdown within 15 days of the purchase and second breakdown within 10 months (Tata Motors) ^Open

I had a Bad experience with a Purchase from Tata Motors. Suffered immensely both physically and mentally due to Service center and Company's Neglect.The Vehicle Tata Nexon which was delivered to me had manufacturing defect and the pre delivery ...

Jan 28, 2022 by NIKHIL KAKDE

Subject Fuel pump issue (Royal Enfield) ^Open

My new himalayan bs* gravel grey colour bought ** months back in tumkur royal Enfield showroom had starting issues , as service centre in Bangalore says it had fuel pump issue . I had travelled to banglore on weekend for work and my bike st...

Jan 25, 2022 by Muruli mohan

Sold a defective Car to me (Kia india) ^Open

Fatal Engine Mount Breakage of my Car on January *st near a Speed breaker on Tirupati-Chennai High way, with a close save from a deadly collision. The Car has been towed to “Hoshi kia Auto Pvt Ltd” Tirupati. Preliminary Diagnosis from the...

Jan 14, 2022 by D Madhu Sudhana Reddy

Quality issue (Hero Electric Vehicles Pvt Ltd) ^Open

Dear Sir/Madam, Im Narayanan. It Is To Inform You That I Have Purchased A Hero Optima Dual Battery in loan * Months Ago From Thanya Motors, Ayyappakkam, Booking Dated On **.**.**** And Tax Invoice Dated On **.**.**** And Motor Insurance Dated O...

Jan 02, 2022 by NARAYANAN

HERO ELECTRIC OPTIMA POOR QUALITY (Hero Electric Vehicles Pvt Ltd) ^Open

Dear Sir/madam, Im Narayanan. it is to inform you that I have purchased a Hero optima dual battery * months ago from Thanya motors, Ayyappakkam, Booking Dated on **.**.**** and tax invoice dated on **.**.**** and motor insurance dated on **/**...

Jan 01, 2022 by NARAYANAN

Car Not Delivered in time of Subsidy Benefit (Wasan Motors Private Limited) ^Open

We had booked a Tata Nexon EV with Government Subsidy of Wasan Motors Tata Chembur on August **th ****. The Sales Representative assigned to us was Mr. Mayur Shinde. We went ahead to book the Tata Nexon EV because he had claimed that we will g...

Dec 29, 2021 by Karan Raichura

Recived faulted vechile (Tata motors kashmir valley motors srinagar nowgam) ^Open

I received vehicle in faulted condition of tata motors n kashmir valley motors nowgam.....I went oll workshops bt all in vain only I hve to pay....I m not able to pay loan finance....plz help me out........

Dec 28, 2021 by Ajab gul bhat

Tata punch breakdown (Tata Motors) ^Open

I have been travelling with family (* adults and * kids), Car suddenly pulled towards left side and when I tried to balance it than it burst into the divider and went to other side road, when I came out and checked the car, * tires were flat an...

Dec 28, 2021 by Gaurav Kumar Singh

Extra Money Taken (Ola Cab Hyderabad) ^Open

My problem is money refund issue I have booked my outstation trip on Date:**-Nov-****@*:**AM Ride:CRN********** Actual kilometre-*** Time package-** hours Per kilometre-**.**/- Driver Allowance-***/- Booking fee-**/- Taxes-***/- Total...

Dec 16, 2021 by Talla Saritha

Bike not yet delivered (Revolt motors) ^Open

I have booked my revolt bike in the minth of March and it was told my bike will be delivered by sep **. Now it's been Dec and till I didn't get my bike delivered booking ID RV***-BLK-P***-SEP-OCT**-****** ...

Dec 15, 2021 by Yash saklecha

Faulty Car (Tata Motor) ^Open

My tata harrier broke down on *nd day itself. Service center suspected ignition issues and took possession. Now they are suggesting to change the entire wiring kit. More likely they are doing trial & error diagnostic. I’m not interested on th...

Dec 14, 2021 by Anshuman Sahu

COMPLAINT AGAINST M S M J MOVER TATA AUTHOISED SERVICE CENTRE NH2 PALASHDIHA DISTT PASCHIM BRDHAMAN (Tata Motor) ^Open

On **.**.**** at about **:** hrs due to suddenly rear left Tyre blast my Car rolled over left and the car got damaged. When I was going to my native place i.e. Payradanga under Ranaghat Police Staton from Asansol alongwith my family the acciden...

Dec 13, 2021 by GOKUL CHANDRA SARKAR

Tata Motors Delay in car delivery (Tata Motor) ^Open

I booked Nexon in Pune and was given the commitment of *.* months, written on the bill. It has been * months and there is not even a single update. I went to Twitter, Tata is hardly replying there. Contacted TATA customer care center, they a...

Dec 03, 2021 by Vineet thakur

Refund not received (ZoomCar) ^Closed

ZoomCarIndia hasn’t yet processed my refunds amounting to ₹**** since Oct ****. They are evading all communication regarding same. There is practically no way to communicate to a customer representative....

Mar 31, 2021 by Shashank Awasthi

Per not deliver (Vikrant Auto Industries Private Limited) ^Closed

Title - Non received of Percel on due dt. I have booked a cycle from Quombetor Jn to Thana Bhipur on ** March ****. no ********. PNR No **********, **********. Mob No **********. This Percel did not receive till now. ...

Mar 18, 2021 by V K Jha

Vehicle Not Delivered as Promised (Kia Motors India Private Limited) ^Closed

I had booked (B*********) the Sonet D*.* *AT GTX Plus - Steel Silver on *th of December **** (Sunday) at PPS Kia, Mysore Road, Bangalore, Karnataka. The initially quoted waiting period at the time of booking was *-** weeks. Later in December, t...

Mar 06, 2021 by Niranjan Rajendran

Internet fraud (100kmph.com) ^Closed

I placed an order with ***kmph on **/**/** and to my surprise the amount was debited and no updates or confirmation came across from the merchant confirming the status of the transaction. Moreover, even after trying to contact them via various ...

Mar 06, 2021 by Stephen John

HERO MOTOR DERSHIP NUH MEWAT (SPLENDOR MY BIKE HAVE GRANTEE INSURANCE BUT DEMAND MONEY PAID 1270 ALSO DEMAND 1290) ^Closed

DEAR SIR, I PUCHASE BIKE SUNIL MOTORS . MY BIKE HAVE MISSING PROBLEM / UNWANTED VOICE . I TELL SUNIL MOTOR CONCERN PERSON & DO SERVICE MY BIKE BUT PROBLEM REGULARLY. HERO CALL ME ABOUT SEVICE FEED BACK THEN TELL HIM ABOUT THIS PROBLEM.AS THEY ...

Feb 25, 2021 by KHALIL

Damage of car while service (Gomechanic Car Service App) ^Closed

I gave my car for full Body paint and in return they gave me all glasses ( windshields & door glasses) with full of scratches. On further checks it was identified they used sand paper to remove excess paint. Now they claim it’s not their mis...

Feb 12, 2021 by Sreekumar A

Refund Delay of RsPathetic Service of Blocking my registered mobile no with Customer care (Zoomcar India Private Limited) ^Closed

Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...

Oct 07, 2020 by Sai Krishna Kanth Medapati

Refund Not Made against Cancelled Booking due to COVID (Zoomcar India Private Limited) ^Closed

BOOKING ID JPS6ND3UM...

Oct 06, 2020 by Sai Krishna Kanth Medapati

Zoom car refund issue (Zoomcar india limited) ^Closed

I’ve tried booking a car on September *nd after doing the payment when go back the money was taken from my account but no bookings were confirmed . Then I received an email saying that my booking canceled and it will be refunded. So I waited ...

Oct 05, 2020 by Vyshakh M

Poor service and problem still exist (HONDA 2 WHEELARS INDIA) ^Closed

i have given my activa *** cc for service due to some problems that is with my accelerator wire and some other technical problems.... But there seems that my problem still exist and there is not at all work done on my scooty... I have done my...

Oct 03, 2020 by Navin kr gupta

Refund not received from Zoomcar (Zoomcar India Private Limited) ^Closed

I have booked zoomcar Kuv*** car on April ** **** during an ongoing sale. Later due to the extension of lockdown, I cancelled the booking on *rd June ****. Since zoomcar assured *** Percent refund. It's been more than * months. I am waiting for...

Oct 01, 2020 by Yukendhar G S

Refundable amount of delearship contact by rap moter (Rap moter 3 wheeler electri Hyderabad) ^Closed

Dear sir Maine rap moter wheeler electri ,se delearship ke liye,,***** ka margin diya ta ,vut corona ke karan ,main avi kam nahi kiya jab mai rao moers se apna margin mag raha hu to ,do mahine se time pe time dete aa rahe ,mental tourcher kar...

Sep 22, 2020 by Manwi shahi

Taking advance and not returning or replying (alpha inpex) ^Closed

Asked for booking of a truck from Gandhidham to Rajkot and was asked to pay **** advance which we paid then they asked for **** more to make it **% of the total quote so again we paid and send the utr nos and the debit sms of the banks but they...

Sep 22, 2020 by NEPTUNE TOWER

I ordered clothes Last week but I didn t get any updates about shipping (Fordotstore) ^Closed

I ordered clothes Last week but I didn't get any updates about shipping.......

Sep 21, 2020 by AMAL

Millage Shocker performance issues (Volkswagen India) ^Closed

Bad Fuel Average: Company claims an average of **.*Km / Ltr. But Sorry to say, My car is not giving me more than Max *.*Km/ Ltrs. I purchased Petrol for Rs.****.**. from *nd of July till date. Assume Rs. *** Petrol is in Tank. So In ****.** it...

Sep 01, 2020 by NAVEEN KUMAR SAREEN

Zoomcar refund pending (Zoomcar India Private Limited) ^Closed

I have * pending refund amount from Zoomcar for (JPS*NPOBD) and (JPS*NY*PX) worth Rs****. JPS*NY*PX- June *th was raised for refund and till date not been credited to my account. JPS*NPOBD- Partial amount of fuel has to be refunded and n...

Sep 01, 2020 by Satish Mesta

Damage Major part my car hyundai service center (Hyundai Service Centre ) ^Closed

Damage to car major part This mail is in reference to my car given for a specific purpose but the service center damaged a major part of the car. I gave my car for car AC sensor as it was already been not working due to previous reasons ...

Aug 31, 2020 by Vijay Arora

Incomplete service received (Go Mechanic ) ^Closed

Gomechanic.in *.* **% *,*** Votes *.*K Followers EDIT REVIEW Summary Gomechanic.in SERVICE & SUPPORT: INFORMATION DEPTH: CONTENT: USER FRIENDLY: TIME TO LOAD: Beginner Sandeep * hrs *...

Aug 30, 2020 by Sandeep Kumar

Refund not received (Zoom Car India Pvt Ltd) ^Closed

I cancelled my booking **th may, but I didn't receive my refund. Actually zoomcar refund policy * to max ** days, but almost * months gone ...

Aug 24, 2020 by Hari S

Fake bike seller (Ktm 200) ^Closed

In Olx, i seen an add about duke ***..That was priced about a **,***... And i deal with him for **,***.And he is Tell that send a *,*** for transport fee. I paid, but still i didn't get the bike. ...

Aug 24, 2020 by M Durga Charan