Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Company deny to provide the product (Okaya EV) ^Open

Okaya company id denying to provide me my booked Okaya EV in my booked price. I have booked the said amount (RS ****) fixed by company on ** th Feb **** ...

Mar 02, 2023 by Abid Raheman Khan

Newly bought Hero Passion Pro bike engine turns off very frequently while running (Hero Motocorp Limited) ^Open

Bike make & model: Hero MotoCorp Passion Pro BS* F*. Chassis No (VIN Number):MBLJAW***NHB***** Purchase date: **-Mar-** Major complaint: Bike engine turns off very frequently. When we press the clutch to slow down the vehicle or shift gear fr...

Feb 22, 2023 by J.Jayamanikandan

Refund not yet credited even after 25 days (OLA ELECTRIC) ^Open

Dear sir/madam, My ola booking id OET-***************-UDC***,I purchased ola S* on **.**.** by making whole payment via credit card. Then i cancelled the ola on **.**.** & booked ola S* pro by making whole payment. For S* cancellation, I ...

Feb 18, 2023 by Carol francis x

PARTS CHANGED WITHOUT CONSENT AND VEHICLE ISSUES NOT RESOLVED (Royal Enfield) ^Open

My parts were changed without my consent also my issues were not resolved and my motorcycle is at there service centre from ** feb till date....

Feb 07, 2023 by SAURAV MANDAL

Black Marketing by Toyota Dealership (Toyota ) ^Open

Booked Toyota Hyryder V Variant Top Model on *th October **** with UTTAM TOYOTA NOIDA SECTOR-**. It’s been more than * months now, however the sales representative is not updating on the vehicle status. Even the VOC Team of toyota is doing n...

Feb 05, 2023 by Sahil Paul

Refund of amount (Zoom Car India Pvt Ltd) ^Open

I had booked one car through zoom car on **.**.**** by paying Rs.*****/- car booked but while going to pickup car msg received car not available choose another car diff Rs.***/- again paid by me, but while on the way to pickup car again msg rec...

Feb 04, 2023 by MAHESH KHAMBIA

Ecu nahi mila 1 mahine se jada ho gya (Tvs Motors) ^Open

Mene ** march **** ko tvs raider kharidi thi jisme sbse pehle O* sensor me problem aayi thi mere baar baar bolne par bhi usko theek bataya gaya * mahine baad bht jada jor dene par usko check kiya to kharab nikla phir usko change karane ke kuch ...

Jan 21, 2023 by Tasleem

Refund not processed (Himalayan Motors Srinagar) ^Open

I paid the booking amount (on *nd Jan) and downpayment (on *th Jan) for Mahindra Thar to Himalayan Motors. I was told that the car is ready to be purchased. However, once I made the payment, the salers manager at Himalayan Motors informed me th...

Jan 18, 2023 by Ishaan Sethi

Bike switch off problem (Hero) ^Open

sir i bought splendor plus black accent model on april ****.from buying the bike gets switched off frequently.after their promise and free services the problem not solved.there is also warranty but they are not rectifying the problem.please hel...

Jan 06, 2023 by jaikumar Alagarsamy

Part missing in bike (Royal Enfield) ^Open

Pillion holder on the right side is missing for the classic *** bike which i purchased on October *, when u asked the show room management they said it's by diversity they have nothing to do with, but other bikes in the showroom have the holder...

Jan 02, 2023 by Viswanadh Chintha

Inherent manufacturing defects in a brand new VW Taigun purchased from Lally Motors Chandigarh (Volkswagen India) ^Open

With much anticipation of enjoying a great experience with a Volkswagen product, I purchased a new WV Taigun *.* Manual Petrol version for my wife, earlier this year, from Lally Motors, Chandigarh. Much to my dismay, in a weeks time from the ...

Dec 28, 2022 by HARSH BHATIA

Refund of advance from Java Motor company (JMB Motor World LLP ) ^Open

I had paid an amount of Rs.****/- (Rupees five thousand) to JMB Motor World LLP at its Anna Nagar branch in Chennai, Tamilnadu, on **.**.**** as advance for the purchase of a java motorcycle, However, as there were many complaints regarding the...

Dec 16, 2022 by Gowrishankar

Complaint against authorized service center (Pps Motors Private Limited) ^Open

The car was damaged at the time of delivery. Seems to be physically damaged by the personnel in the Service center. Given the Car for *nd Year Maintenence Service. Called them on *th Nov, But the service date was given on **th Nov. it got dra...

Nov 21, 2022 by Bhavani Eswar

For getting same issue repeatedly with gear rod (Hyundai Venue) ^Open

I have brought a vehicle (HYUNDAI VENUE IMT )in August ****.My issue is with gear rod which gets stuck while driving and it doesnt move.i had this problem in november ****.It has been resolved by company by replacing accuator plates then.But th...

Nov 18, 2022 by Janardhan goud

Harassment during purchase registration of New Harley Davidson Iron 883 (Harley Davidson India ) ^Open

*. I am serving in the Indian Army and currently posted in Chandigarh. I purchased a brand new Harley Davidson Iron *** from Nine Bridges Harley Davidson, Ahmedabad, Gujarat, India on ** March **** at an ex showroom price of ₹*,**,***/- as ...

Nov 06, 2022 by Atul Kumar Jha

Father not willing to compensate for the damages done to my car by his son (NA) ^Open

Myself Mohammed Mohsin Ali (software architect at IBM) is a resident of Isha Vistas Flat no ***, AC Guards, Hyderabad, Telangana, ******) wants to send a legal notice to Mr. Mohammed Akbar Ali (R/o) of Isha Vistas, Flat no ***, AC Guards, Hyder...

Nov 06, 2022 by Mohammed Mohsin Ali

Refund against Car Breakdown (ZoomCar) ^Open

I booked a Zoomcar self drive car for **th to **th October ****. The car booking started at **:**PM on **th October from Bangalore airport. I received the car at Bangalore airport and drove the car to my stay in Bangalore approx.. **Km from ban...

Oct 31, 2022 by Shubham Sharma

Clutch plate (MG HECTOR ) ^Open

We purchased car in **** November and the car stopped moving after **** kms and when given to service we were told the clutch plate is burnt. We have driven almost * to * cars and none of the car had this problem. And now its been * yrs we purc...

Oct 28, 2022 by Shruthi M

Unknowingly i paid for some ones emi (TVS) ^Open

Hi, I am paying emi's of one of my friend usually at idbm bank. His name is Tharakunata akhil. So today i got a notification form your tvs credit on Google pay - to pay emi of thathannagari akhil ( Agreement number AP****CD*******). Afte...

Oct 21, 2022 by Adarsh Maddana

Bad car service (Vipul Motors Pvt Ltd) ^Open

I went to vipul motors (Sector ** Noida) for normal Car Service and one engine noise was also there so I told them to look into this. They made estimate around **k and I agreed whatever they told me. I only wanted that my car runs fine, however...

Sep 12, 2022 by Chaudhary Anurag

Bike not delivered even after 90 days been told to wait for another 90 days No refund of booking amo (Palladium Automotive) ^Closed

I have booked Royal Enfield Himalayan on **th of April **** in Palladium Automotive, Mira Road. Before booking the executive informed me that the bike will be delivered within **-*** days. When I visited the showroom today (* July,****) , to e...

Aug 25, 2021 by Dhiraj Solanki

Engine Lights continuously Blinked Open on my dashboard (Hyundai Motors India Limited) ^Closed

Dear Sir/Mam, This is Sachin Shiradkar who is resident of Nanded has purchased my *st new Car Grand i-** sports *.* in Oct **** mentioning the Chassis No: MALA***CLKM****** & Engine No: G*LAKM****** car was purchased from “Ishany...

Aug 16, 2021 by Sachin Shiradkar

Faulty Motorcycle Received Error In RC Book (Jawa Bike) ^Closed

I booked a Jawa ** Nebula blue colour single channel ABS from K.K. Motors Bandra in January ****. I was first told that the motorcycle in road cost was ******/- INR after a few days they asked for ****/- INR more because the prices had increase...

Jul 24, 2021 by Lucas Peter Pires

Delay in Security Deposit Refund (Zoomcar India Pvt Ltd) ^Closed

I completed a trip with Zoom Car on October **th, I have waiting for my refund since then. I have posted multiple tweets on their handle but they ask for more info and don't take any actions. Please help me with this issue....

May 03, 2021 by ADITI SATYA

Booked Vehicle Sold to another and so huge delay on delivery (Jahnavi Automobiles Pvt Ltd) ^Closed

This showroom is literally HARRASSING me every day. Details I am explaining here below. Booked a new Nissan Magnite MT XV Premium by paying ***** rupees on **/**/****. Expected Delivery Date was given **/**/****. Promised Delivery Date was...

Apr 16, 2021 by Alok Kumar Nayak

Refund not received (ZoomCar) ^Closed

ZoomCarIndia hasn’t yet processed my refunds amounting to ₹**** since Oct ****. They are evading all communication regarding same. There is practically no way to communicate to a customer representative....

Mar 31, 2021 by Shashank Awasthi

Per not deliver (Vikrant Auto Industries Private Limited) ^Closed

Title - Non received of Percel on due dt. I have booked a cycle from Quombetor Jn to Thana Bhipur on ** March ****. no ********. PNR No **********, **********. Mob No **********. This Percel did not receive till now. ...

Mar 18, 2021 by V K Jha

Vehicle Not Delivered as Promised (Kia Motors India Private Limited) ^Closed

I had booked (B*********) the Sonet D*.* *AT GTX Plus - Steel Silver on *th of December **** (Sunday) at PPS Kia, Mysore Road, Bangalore, Karnataka. The initially quoted waiting period at the time of booking was *-** weeks. Later in December, t...

Mar 06, 2021 by Niranjan Rajendran

Internet fraud (100kmph.com) ^Closed

I placed an order with ***kmph on **/**/** and to my surprise the amount was debited and no updates or confirmation came across from the merchant confirming the status of the transaction. Moreover, even after trying to contact them via various ...

Mar 06, 2021 by Stephen John

HERO MOTOR DERSHIP NUH MEWAT (SPLENDOR MY BIKE HAVE GRANTEE INSURANCE BUT DEMAND MONEY PAID 1270 ALSO DEMAND 1290) ^Closed

DEAR SIR, I PUCHASE BIKE SUNIL MOTORS . MY BIKE HAVE MISSING PROBLEM / UNWANTED VOICE . I TELL SUNIL MOTOR CONCERN PERSON & DO SERVICE MY BIKE BUT PROBLEM REGULARLY. HERO CALL ME ABOUT SEVICE FEED BACK THEN TELL HIM ABOUT THIS PROBLEM.AS THEY ...

Feb 25, 2021 by KHALIL

Damage of car while service (Gomechanic Car Service App) ^Closed

I gave my car for full Body paint and in return they gave me all glasses ( windshields & door glasses) with full of scratches. On further checks it was identified they used sand paper to remove excess paint. Now they claim it’s not their mis...

Feb 12, 2021 by Sreekumar A

Refund Delay of RsPathetic Service of Blocking my registered mobile no with Customer care (Zoomcar India Private Limited) ^Closed

Self has cancelled the booking made on **th Aug ** with reference BOOKING ID JPS*ND*UM as was suffering with COVID. I urged repeatedly to customer care executives for processing my refund early considering a special case. I was always told that...

Oct 07, 2020 by Sai Krishna Kanth Medapati

Refund Not Made against Cancelled Booking due to COVID (Zoomcar India Private Limited) ^Closed

BOOKING ID JPS6ND3UM...

Oct 06, 2020 by Sai Krishna Kanth Medapati

Zoom car refund issue (Zoomcar india limited) ^Closed

I’ve tried booking a car on September *nd after doing the payment when go back the money was taken from my account but no bookings were confirmed . Then I received an email saying that my booking canceled and it will be refunded. So I waited ...

Oct 05, 2020 by Vyshakh M

Poor service and problem still exist (HONDA 2 WHEELARS INDIA) ^Closed

i have given my activa *** cc for service due to some problems that is with my accelerator wire and some other technical problems.... But there seems that my problem still exist and there is not at all work done on my scooty... I have done my...

Oct 03, 2020 by Navin kr gupta

Refund not received from Zoomcar (Zoomcar India Private Limited) ^Closed

I have booked zoomcar Kuv*** car on April ** **** during an ongoing sale. Later due to the extension of lockdown, I cancelled the booking on *rd June ****. Since zoomcar assured *** Percent refund. It's been more than * months. I am waiting for...

Oct 01, 2020 by Yukendhar G S

Refundable amount of delearship contact by rap moter (Rap moter 3 wheeler electri Hyderabad) ^Closed

Dear sir Maine rap moter wheeler electri ,se delearship ke liye,,***** ka margin diya ta ,vut corona ke karan ,main avi kam nahi kiya jab mai rao moers se apna margin mag raha hu to ,do mahine se time pe time dete aa rahe ,mental tourcher kar...

Sep 22, 2020 by Manwi shahi

Taking advance and not returning or replying (alpha inpex) ^Closed

Asked for booking of a truck from Gandhidham to Rajkot and was asked to pay **** advance which we paid then they asked for **** more to make it **% of the total quote so again we paid and send the utr nos and the debit sms of the banks but they...

Sep 22, 2020 by NEPTUNE TOWER

I ordered clothes Last week but I didn t get any updates about shipping (Fordotstore) ^Closed

I ordered clothes Last week but I didn't get any updates about shipping.......

Sep 21, 2020 by AMAL

Millage Shocker performance issues (Volkswagen India) ^Closed

Bad Fuel Average: Company claims an average of **.*Km / Ltr. But Sorry to say, My car is not giving me more than Max *.*Km/ Ltrs. I purchased Petrol for Rs.****.**. from *nd of July till date. Assume Rs. *** Petrol is in Tank. So In ****.** it...

Sep 01, 2020 by NAVEEN KUMAR SAREEN