Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobile or car remains one of the easiest modes of transportation. There has always been a debate about the invention of automobile as some people think that automobiles has made people lazier whereas the other half thinks that it has made life easy. According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation. The leading automobile companies in India include Tata Motors, Mahindra Ltd, Maruti Suzuki, Bajaj etc. The common problems an individual faces after buying an automobile include worn out tires, registration issues, RC number not provided, damaged car supplied etc. So how can an individual file a vehicle complaint? First and foremost the consumer should try to contact their customer care number as they value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuses to cooperate with the customer specially in cases such as Car damage during service center, engine leakage, battery issue, car warranty etc. So how can a consumer file a complaint against automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand their case. If you feel that they are being reasonable you should try and settle the case. However, if you feel that they are totally at fault and are unwilling to offer any compensation you can file a complaint at your nearest police station. Apart from this you can file a case at your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. Moreover, sending the legal notice can be another option as no company will want its name & reputation to be dragged in court so they will try to resolve the issue. We generally receive about 20 monthly automobile consumer complaints which include used car complaints, auto dealer complaints etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Bad service and refusal of extended warranty (Suzuki Motorcycle India) ^Open

I am ** years old. Scooter mileage till now only **** km (around). Carrying services as per schedule meaningless if my scooter is under extended warranty but not eligible. Please help to refund my ₹***. The emails received from service centr...

Jun 05, 2019 by Varanasi suryanarayana

आहे माझी गाड़ी च इंजिन च काम निघाल होत मि गाड़ी फर्स्ट चॉइस नेशनल गेराज ला ट (Mahindra Wheelers) ^Open

साहेब माझ नाव गजानन पाटील आहे माझी गाड़ी च इंजिन च काम निघाल होत मि गाड़ी फर्स्ट चॉइस नेशनल गेरा...

Jun 05, 2019 by GAJANAN PATIL

Refund not received (Pps Motors) ^Open

I bought a car from PPS Motors Nagawara Bangalore and my refund was not processed. After * weeks I got a partial refund and balance is not yet given and there is no response too for the calls and emails. This is really mental harassment and fin...

Jun 02, 2019 by Arvind Kumar M

Datsun cheated us (Datsun) ^Open

Datsun sold us a defective vehicle. Engine and clutch broke down within **** kilometres. I had a pathetic experience with the service team. After changing the parts the vehicle is underperforming. Service team not ready to acknowledge. It doesn...

May 30, 2019 by MOUMITA SANDEEP KHANGAOKAR

Wrong car delivered (Harsha Toyota) ^Open

An NRI recently moved back to India. With a great trust on Toyota, I had booked an Innova Crysta Auto Gear, particularly as I am not used to manual driving but Harsha Toyota had delivered a manual transmission Innova instead. Now Toyota says th...

May 28, 2019 by Gopi krishna kishore

Cheating then being rude (Auto Cars India) ^Open

I drafted this complaint on behalf of Mr Kunal Kakkar I booked a car Swift ldi on */**/**** and Mr Gulshan Bagga from Auto Cars booked my car. But after * month this person wasn't able to find a car so I purchased a car from Magic Auto. Now I w...

May 27, 2019 by Tarun Gaba

Damaged new vehicle by service centre (HONDA 2 WHEELARS INDIA) ^Open

Damaged new vehicle by a service centre. Vihaan Honda, shop no **, Soham plaza near ICICI bank, GB road Manpada thane west....

May 27, 2019 by Atik Kassim Hublikar

Registration of new car (Sachin Hyundai) ^Open

I purchased Hyundai creta from Sachin Hyundai, Bareilly on ** Apr **. I am serving in the Indian air force and I want to register my car from my hometown i.e Delhi. I received a call on ** Apr about RTO. I tell them Dwarka RTO. They told me Dwa...

May 26, 2019 by Parshant bhardwaj

Charged for spare parts (Royal Enfield) ^Open

Marikar Motors Trivandrum charged me for Royal Enfield spoket drum. Actually my vehicle under warranty. I maintained periodic service with them only. Something happened to the spoket drum from their side during periodic service. I informed them...

May 19, 2019 by Dileep kumar vs

Service complaint against Kaytee Automobiles (Royal Enfield) ^Open

I have Royal Enfield Thunderbird *** cc. I have purchased this bike from Monga Motors Panipat (Haryana). With Reference of Invoice No.SPI*************,SLI*************. Job Card No. RJ*************. On *rd April ****, I went to Kaytee Automob...

May 16, 2019 by Ankur Jain

Car dealer did not give the car that we booked (Hyundai Motors India Limited) ^Open

I bought a **** model Hyundai Xcent car (white colour) at Namakkal showroom, Tamilnadu (Pin code-******) with Registration number "TN ** E ****". I wanted to complain about the bad experience we experienced at Namakkal showroom. I had a Santro ...

May 14, 2019 by Monisha Mani

Rc not given by agent (Rajput motors ) ^Open

I purchased a bike from Rajput motors in the year ****. But they are not giving my Rc. I have been visiting their place from nearly about one year. Every time they ask for my documents and I have given plenty of times nonetheless they are not m...

May 11, 2019 by Sukhjinder Singh

Delay in delivery (Mahindra Wheelers) ^Open

I have booked an XUV*** from Mahindra on ** March **** and till now it's not reached. They are playing with customers feelings and nothing else and wasting our time. It has been now ** days and my car is not reached to me. I have booked xuv*** ...

May 10, 2019 by Mohammah Burhan

Money refund for LED bulbs manufacturing business (Maruti Trading) ^Open

*) As per the attached agreement I have given Rs ***** to Maruti trading for the business of LED manufacturing in two instalments of Rs ***** and Rs ***** as a security deposit. *) As per the agreement I have received the raw material after th...

May 08, 2019 by Haresh karmore

Car engine issue (Hyundai Motors India Limited) ^Open

I've purchased Hyundai Grandi** vehicle in the year of **** January in SPS Hyundai Thiruvallur, India. In total, my car has run **k Km's in the last *.* years. Also, SPS Hyundai gave a commitment of * years engine warranty or * Lakh km but the ...

May 08, 2019 by Vignesh damotharan

Double taxation issue (IBM) ^Open

I have purchased a car through the company leased car program in my company in December **** when VAT was in place. I got to know that finance vendor is charging GST on the road tax amount which is already paid to govt as tax amount. So need ad...

May 07, 2019 by Anandrao Kalburgikar

Issue in the battery (Shiv Samarth Motoriders Pvt Ltd) ^Open

We had purchased New Activa *G in the month of Jan ****. I did all the services at a scheduled time. In mid of April ****, we started facing the problem with the bike battery. The bike stopped one-day early morning, got checked informed batter...

May 04, 2019 by Gitesh Baikar

Poor and improper service (Renault India) ^Open

Date: April **** Service type: Left ORVM not working Details: There was a rat bite to our duster CVT petrol version (* months old) took from Renault showroom silk board Bangalore. I took the car to Mysore road service centre and got correc...

May 03, 2019 by Gurutej

Regarding battery replacement (Exide Battery) ^Open

I have purchased an Exide battery for my Scooty on **/**/**** but this battery stops functioning and then I lodged a complaint on **/**/**** to Exide customer care having complaint reference number- EJR*******. The customer care executive told ...

May 02, 2019 by RAHUL KUMAR

RC book of car not received yet (Hyundai Motors India Limited) ^Open

I had purchased Hyundai I ** in December **** with the on-road price. Showroom assured for the passing of car and other services. Picture start from here after selling the car they not called once for car registration and whenever I called the...

Apr 25, 2019 by JIGNESHKUMAR rameshchandra Patel