File a Complaint against Zoomcar India Private Limited
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zoomcar India Private Limited?
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a. Contact the customer support of Zoomcar India Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zoomcar India Private Limited - Cancellation Refund applied Unwillingly Open
I booked a Zoomcar and paid for the car, as the payment got deducted I received a message that my booking is cancelled and I've been charged due to cancellation policy. I paid total amount of ₹**** and what they are refunding me is ₹****. I...
Jan 25, 2024 by Syed Rushdan Ali
Zoomcar India Private Limited - Refund of booking Closed
I booked a car on zoomcar but they did not provide any car and do not connect to me yet for refunds and my issues ...
Dec 30, 2023 by VISHAL DHANKER
Zoomcar India Private Limited - Payment not Received Open
I have not received a payout for the completed booking several times I issued a raised and provided a bank statement but there has been no response from ZoomCar. *. Ticket ID: ******* ID JPSNIL*IG Amount: ****.* *. Ticket ID: ******* ID JPSN...
Dec 30, 2023 by Ritesh Singh
Zoomcar India Private Limited - Car not available yet the full amount is charged Open
I had booked Zoom Car at Goa from **th Dec to **th Dec'**. The car was not available at site and the nos provided were not reachable. Further though I have raised a support ticket with Zoom there has been no response. The fees for the rental ha...
Dec 29, 2023 by Hariprasad Shetty
Zoomcar India Private Limited - Car stolen damaged and abandoned on Highway road Open
I'm a host on Zoomcar platform, my brand new car was stolen by one of the guest on zoomcar platform in the name of fake booking, parts stolen and stripped off and car has been left crashed on the road. I have been trying to make contact with zo...
Dec 21, 2023 by Chidvilas Putta
Zoomcar India Private Limited - Issue With Refund Closed
I have booked a car via zoomcar. As per cancellation policy , I am eligible for ***% refund on cancellation if I cancel it ** hrs before the booking time. No I am trying to cancel it via app before ** hrs but still the partial refund with **% i...
Dec 17, 2023 by Pranav Vaidya
Zoomcar India Private Limited - Vehicle not return from Zoomcar Open
My car was stolen from the Zoomcar Platform, Losing my car has caused significant financial and emotional distress. On **th September **** They called me and asked me to attach my car with them and after that my car was stolen because of them...
Dec 14, 2023 by Mukesh
I booked a car in Goa from *th Nov'** till *th Nov'**. Booking Details - JPSNIMGN*. The car was returned, the trip was over, received the refund amount, but have not received the Tax Invoice till date. Have tried to reach out to Zoomcar custome...
Nov 24, 2023 by SHANTANU NARVEKAR
Zoomcar India Private Limited - Refund of my money Closed
Sir, I had booked a Zoomcar on ** Oct **** on its app. But I could not verify the required details essential for taking the service. So I contacted the consumer care number of Zoomcar. The automated call told that a representative will take the...
Nov 01, 2023 by V Balaji
Zoomcar India Private Limited - Refund amount is not returned as per agreement Closed
I have raised several dispute for my fastTag toll charges in which the company has assured it can be claimed after the raid. It was total of Rs.**** for my fastTag toll charges to be refunded and the company is saying some unknown reason an...
Jun 07, 2023 by TDB Gautham Kumar
Zoomcar India Private Limited - Toll Amount Not refunding Open
I have booked ZoomCar on Wednesday *rd May **** *PM to Wednesday *rd May **** **PM Booking ID: JPSNC**SX. Toll amount is not refunding which was discussed before booking. Fuel was by me that is ok. I have uploaded all legal bills after completi...
May 26, 2023 by Mohd Tahir
Zoomcar India Private Limited - Irrelevant charges imposed Open
Car had been breakdown and I returned the car to the owner wirh ** litres of fuel and after that no help was provided by zoomcar instead they imposed an irrelevant charge of *** rupees....
Apr 12, 2023 by Aniket Singh
Zoomcar India Private Limited - Wrong Penalty charges Closed
Without any reason they are deducting my money of * earnings by saying penalty. ...
Jan 28, 2023 by Nitish kumar sahu
Zoomcar India Private Limited - Car damage Open
My Car got damaged by Zoomcar client * months back. Still i am not getting response for my mails. I had spent Rs. ******/- and got insurance claim for Rs. *****/- *nly. ...
Jan 24, 2023 by Venkatesh
Zoomcar India Private Limited - Traffic Challan payment Closed
Traffic Challan payment is not paid by zoomcar.there are * challans on car and the amount is ***** which is not paid by the zoomcar.Customer care support is not giving response to me....
Jan 05, 2023 by Mayur Jain
Zoomcar India Private Limited - Fake charges and payment issue Closed
For booking JPSNCIO*Z . First of all invalid charges were applied which is worst then later got message on whats app that legal charges will be applied so thought to pay first and then I proceed legally about invalid charges but I am not able...
Dec 20, 2022 by Khaleelullah khan
Zoomcar India Private Limited - Defective car was provided and refund not issued Open
I Have Booked A Zoom Car For **th September With The Booking ID: JPSN*FIFW... Upon Going To The Pick Up Location...I Found That The Car's BRAKE Is Not Working ...I Contacted The Customer Support And He Admitted That Car Has Brake Repair Issue ...
Oct 30, 2022 by Anjaneyulu
Zoomcar India Private Limited - Psychical Mental Herrasment Closed
Recently I hired a car from Zoomcar, in the details I read about the insurance but somehow *cm of paint was removed while using the car and when I returned the car the host fracas me and asked me to pay **** rupees, he called his fellow his loc...
Oct 21, 2022 by Shubham Mudgal
Zoomcar India Private Limited - Sub Standard service and refusal to honor reimbursement expenses Open
We had shared the invoices and images with Zoom car team after our trip ended on *th Sep for reimbursement of Rs. *,***/- towards replacement of * car tyres due to tyre burst during our trip , we didn't get any on ground support despite their a...
Oct 15, 2022 by Atul Jain
Zoomcar India Private Limited - Payment not received Open
my car for serving for a booking and the next booking was cancelled automatically as the customer extended his booking .but the penalties where charged on me because of which my all next payments got charged for penalty I got no money and also ...
Sep 11, 2022 by Shubham singh
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Questions about Zoomcar India Private Limited
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How to contact Zoomcar India Private Limited?
Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13
91 80 3301 3371
Ground Floor - Enzyme Tech park, #4 Building, Domlur Service Road, 13, HAL Old Airport Rd, Domlur I Stage, ISRO Colony, Domlur, Bengaluru, Karnataka 560071
What is Zoomcar India Private Limited office address?
What is Zoomcar India Private Limited customer care email?
info@zoomcar.in
Where to find Zoomcar India Private Limited discount coupons?
Who is the Owner / CEO of Zoomcar India Private Limited?
Greg Moran
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