Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Scooter Not Delivered (OLA ELECTRIC) ^Open

I have booked ola scooter on **-**-** by paying the amount and they are suppose to deliver the scooter on **-**-**** but today is **-**-**** and the scooter still not delivered. While i have contacted with their Customer service centre several ...

Oct 04, 2024 by Pijush Banerjee

Damaged my Car after door lock service (Gomachanic ) ^Open

In June, I encountered an issue with my car door latch and took my car to Komal Automobile near Khatai Naka, Dombivli. As I had to travel out of town for a month, the workshop team handed over the car to my wife after fixing the door latch prob...

Oct 04, 2024 by Anupam Dhar

HSRP not delivered even after 3 months by Rosmerta (Rosmerta Safety Systems Pvt Ltd) ^Open

Sir, I had booked my appointment to fix the HSRP number plate for *th June ****. While i got a SMS saying that the plate is out for delivery, I have got no more updates on this. My torturous journey with Rosmerta started from that day. Have b...

Sep 25, 2024 by Anoop Mangalassery

Refund of Booking (Tata Motors) ^Open

Booking cancellation date .... ** April **** No refund has been given yet...

Sep 18, 2024 by Dalip Tiwari

Faulty Scooter service deficiency (OLA ELECTRIC) ^Open

i buy ola scooter which delivered on ** september during this * year time spain scooter breakdown mutliple time and always ola take extra time to give service. Its have full of bug every week small problem occurs . like - rebooting , display b...

Sep 16, 2024 by Ankit Prajapat

Payment done but booking not showing on Zoomcar (ZoomCar) ^Open

I have made my payment to book a Nissan Magnite in Bhopal in which I made the payment through qr code. The booking date and time was **/**/**** / **:** am with upi transaction id : ************. I have booked my car from *rd october to *th oct...

Sep 14, 2024 by Jatin Singh

Manufacturing defects in vehicle not fixed since 2 yrs of delivery (OLA ELECTRIC) ^Open

I purchased an Ola S* Pro two years ago, and it has had manufacturing defects that cause the scooter to stop working every month. Each time it breaks down, I report issues like defects in the suspension, MCU, and network failure to the service ...

Sep 08, 2024 by Aditya Kasyap

False Commitment (Mercedes Benz India) ^Open

Hi, i have purchased a car from Mercedes , GLE *** ****, brand new car. At time of booking the franchise partner told me that no new design changes and car specification changes will be rolled out by Mercedes India until September ****, howe...

Sep 06, 2024 by Chaitanya Lakhani

Asking for rs 10000 extra for the vehicle (hero electric ) ^Open

I am currently living in BERHAMPUR, ODISHA. We booked the electric vehicle HERO OPTIMA CX *.* on ** may ****. The dealer told it will take time. So we changed our decision to HERO CX OPTIMA *.* on *th June ****. At that time the on road price o...

Sep 04, 2024 by Chitra Chinmayee Nayak

Delay service (OLA ELECTRIC) ^Open

Mera scooter ** August se kharab ho gya tha usmein restart ka issue aa rha tha scooter drivable nahi tha aur service centre mere ghar se **km dur tha phir main complaint karvaya lekin kuch response nahi mila phir main ** August ko ola care plan...

Sep 03, 2024 by aman kumar

CASH BACK (KOMAKI ELECTRICAL DIVISION) ^Open

Subject: Non-Receipt of Promised Cashback from Komaki Dear Sir/Madam, I am writing to file a complaint regarding a cashback offer from Komaki. In July ****, I purchased a scooter from Komaki based on a cashback offer communicated to me by...

Aug 31, 2024 by VIJAYALAKSHMI

Defective car delieverd (Tata Motors Passenger cars Tiago ) ^Open

I purchased Tata Harrier fearless plus dark in the month of March since then car has many problems and cervice centre of heritage motors failed to solved that problem .I contacted them again and again but no use and now it's * nd cervice is don...

Aug 30, 2024 by Jayesh mhatre

MY Hero Electric Sccoty Photon LP (Hero Electric Vehicles Private Limited) ^Open

I have purchase scotty hero photon LP on **.**.** my scotty battery and motor has not been working. scotty is also not running i have consulted to Dealer where i have purchase they are saying we can not replace the battery and motor because he...

Aug 29, 2024 by Rajesh kumar singh

My MG Astor Car pickup Lag issue (Jsw Mg Motors India Pvt Ltd) ^Open

I've purchased the Car on February *th ****. There is a manufacturing or design defect with the car that the CAR is not giving pickup or lagging a lot on *nd/ *rd and *th Gear. If you are cruising at a speed of ** km/Hr and brake the vehicle...

Aug 29, 2024 by Rupak Kumar Parida

Defective truck or no service (Agustya Eicher Trucks And Buses Dealer) ^Open

I had bought an Eicher truck from Agustya Eicher Truck dealer on **/**/**** and it hasn’t been * years , my truck’s engine broke down on **/**/** and my driver had left it to be serviced at Eicher service center chikkabalapur and it’s bee...

Aug 27, 2024 by Sachin Kandaswamy

OLA electric not fixing issue not providing service (Ola) ^Open

I purchased an Ola scooter in **** along with the Ola Care Plus plan. Over the past year, I’ve raised multiple cases with them, but none have been resolved. The Ola Care Plus plan includes a one-year checkup, brake pad change, and home pick-u...

Aug 23, 2024 by Arun Kumar Narendra Singh

Battery burst and fire in car (Exide Batteries) ^Open

...

Aug 18, 2024 by Awshish Singh

Tvs moter battery problem (Tvs moter ) ^Open

Phone/Mobile Number: ********** Service Centre Name: Om tvs jamnagar E-mail ID: Yogesh******@gmail.com Chassis Number: MD***AM**P*B-***** Vehicle Registration Number: GJDP **** Hello my name is yogesh ashiyani nice to meet you. * mo...

Aug 10, 2024 by Yogesh ashiyani

Unresolved Vehicle Issues (KIA INDIA PRIVATE LIMITED ) ^Open

On April **th, my vehicle experienced a breakdown and was subsequently sent for service at the KIA Nettoor branch. Despite the urgency of the situation, it was not until May *rd that I received a courtesy car, which was only provided after I es...

Aug 10, 2024 by Azam Muhammed

Cheating customer by offering Accessories worth (Kia india) ^Open

Tanuja from Bellary Karnataka Kia offered **k worth aceesories on the date of booking. But at the time of vehicle delivery she is refusing on the offering...

Aug 09, 2024 by Praveen Kumar

Duke 390 Gen 3 Engine Issues (KTM) ^Closed

I purchased the duke *** Gen * and ever since I have been issues. The bike keeps stalling, there is no power. Get Oil Pressure indicator sometimes. I have visited service center multiple times but no resolution....

Aug 20, 2024 by Farhan Yunus

Vechicle Registration Road Tax paper and Insurance Pending from 90 Days (Yamaha Motor India Private Limited) ^Closed

I had purchased YAMAHA FZS version*.* (BSE***)from SPIRIT AUTOMOTIVE PVT LTD ,vishwantwadi (SHELAR AUTO) bearing Chassis No: MEIG****R******* Engine No: G*N*E******* on **th Arp,****. Booked Date : *th April ,**** Delivery Date : *th Apr...

Aug 07, 2024 by Chandan Kumar Shaw

Engine failure of Hyundai Creta at (HYUNDAI) ^Closed

I purchased Hyundai Creta in Aug **** and after running successfully for ****** KM it is having trouble of back pressure in Engine. May I know it’s Engine is designed for ***** KM ....

Jul 27, 2024 by Ashwani Kumar Sharma

Ola pro front suspensin broken (Ola Electric Mobility Pvt Ltd) ^Closed

I am writing to express my concern and seek your urgent assistance regarding a problem with my Ola S* Pro scooter. The front suspension of my scooter recently broke, and I am facing significant difficulties in resolving this issue. Upon dis...

May 30, 2024 by Pranav Nirmal

Ola electric care plan and services stopped (OLA ELECTRIC) ^Closed

Ola Electric's service has been nothing short of disappointing and frustrating. Despite purchasing their Ola Care plan, which promises home pickup, service, and delivery, my bike remains inoperable. Despite multiple calls for assistance, the pr...

May 09, 2024 by krishna arisetty

Refund not received for cancellation of booking (Revolt motors) ^Closed

I booked Revolt *** bike on **th Feb **** from showroom in Pune. Delivery of bike was expected in April-May **** as I didn't get the bike so I cancelled the bike booking in October ****. It's almost * years today but I haven't received the ref...

Apr 30, 2024 by Rakesh Bhamare

For repair issue (Zoom Car) ^Closed

I gave my car for repair against zoom car damaged.But not gave approval to repair my car . zoom car not responding to me ...

Apr 23, 2024 by Rohit Kumar Singh

Replacement of my new faulty tata nexon amt petrol car (Tata Motors) ^Closed

.H(G ,H *K( *G* **.**.****, K *>@, >*! .G >> .K*M* !@** * * .KKG( *G >> (GM*K . @, *GM*K* >*, ?*> *?*MM*G*( (,* JH**FJ **** *H, K *@&>d >* M*/ *(G G *@, **M$>* ,>& *@ >* > *>*> *?*M. +G* *K />d *@...

Apr 03, 2024 by Rama Kant Ojha

Replacement of go connect obd (Go Mechanic ) ^Closed

Purchase a Go Connect obd through Go mechanic at ** Aug **** and they informed me this is a lifetime free GPS tracking device but from the last * months it's not working even i raised complaint on their Twitter handle , Email id and customer ca...

Dec 28, 2023 by Vikas Tomar

Need a refund on a booking (Zoom Car India Pvt Ltd) ^Closed

So we have booked a Zoom Car on *st Dec **** in Hyderabad near Balanagar at *:** pm and when we went to the given specific location the car was nowhere to be found near or at the specified location and we were searching the entire area on our f...

Dec 03, 2023 by Pavan Kumar

I AM FALSELY CHARGED WITHon MOVE OUT (Nestaway In Pune) ^Closed

I am falsely charged ****/- by the Nestaway team for things that I am not obliged to. Following are the details on each charge applied. *. Wall REPAIRS - defect (****) - There is not a single wall repair in my room, I have completely no clue...

Nov 29, 2023 by Sneha Patil

New honda elevate colour fade and door painted (Honda Cars India Limited) ^Closed

My left side door panel is repainted and appearing yellow colour and is fading. ...

Oct 28, 2023 by Shashidhar soppin

Cheating with service costs and delivery threatening for delivery (Sree Krishna Automotives Hyderabad) ^Closed

I have given my Jeep compass for service at "SREE KRISHNA AUTOMOTIVES HYDERABAD PRIVATE LIMITED", Miyapur, Hyderabad. I was informed that the cost of service would be around Rs *****/- I kept asking them for a final invoice before delivering t...

Oct 11, 2023 by Trilokchand Kilari

Service station colsed (PURE EV ) ^Closed

Hi. I am a pure ev user. My service is pending and now service station which was near me is closed now. My battery is not working good. Sudden drop issue and some other minor par issue. Now there is no service station near me and if I don't do ...

Sep 08, 2023 by Dalvir Singh

Driver not allowed passenger in the bus she is old woman she has rervation tickets is there (APSRTC) ^Closed

RESPECTED SIR, am writing to complaint about the recent string of poor bus service. Today we booked a bus ticket for my mother Hyderabad Kphb to Kurnool at morning *.** that we showed reservation ticket number She went and travelled kphb t...

Sep 06, 2023 by GANACHARI kalyani

Car not delivered on delivery date after taking the amount (HYUNDAI) ^Closed

The car was not delivered on the delivery date by the dealership on the date **/**/**** the dealership people given commitment to me on the car will be delivered on special date and me and my friends and family went to take the car delivery on...

Aug 27, 2023 by Purushottam guttal

Refund not initiated (Cars 24) ^Closed

I had purchased TATA nexon car on **th Jun ** at price of **lakhs + *k RC transfer charges from Cars** (Garuda mall, Bangalore), Cars** claimed that the car is not accidentally damaged and Zero parts were repainted, it is a year-old car to I...

Jun 29, 2023 by Viral Chauhan

I left my clothes in the car driver isnt picking up (Uber Cab Service) ^Closed

I traveled in delhi chatarpur to golf course sector **b dwarka to dwarka delhi from uber cab services on*st of feb and after the trip was over, I left my clothes in the vehicle that day, and the next day I contacted my driver he confirmed.s th...

Jun 25, 2023 by aditya singh

0 9h (hero motar ) ^Closed

baik > ( *>, *H ( (,* JA ** ANHH ***** Golu gir wo *$K* @* Gangahoni viyabra *>"< .*@@...

Jun 17, 2023 by mahesh bharti

Double payment by mistake (Rapido auto Hyderabad ) ^Closed

I booked a ride on ** may **** from Golconda Fort Qazi Galli to bandlaguda royal sea pan shop i exidently paid the amount two times first auto debit from my Paytm and i exidently paid the amount from my phonepe If you want screenshot i will p...

May 20, 2023 by Zubair Khan