How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
The car was damaged at the time of delivery. Seems to be physically damaged by the personnel in the Service center. Given the Car for *nd Year Maintenence Service. Called them on *th Nov, But the service date was given on **th Nov. it got dra...
Nov 21, 2022 by Bhavani Eswar
I have brought a vehicle (HYUNDAI VENUE IMT )in August ****.My issue is with gear rod which gets stuck while driving and it doesnt move.i had this problem in november ****.It has been resolved by company by replacing accuator plates then.But th...
Nov 18, 2022 by Janardhan goud
*. I am serving in the Indian Army and currently posted in Chandigarh. I purchased a brand new Harley Davidson Iron *** from Nine Bridges Harley Davidson, Ahmedabad, Gujarat, India on ** March **** at an ex showroom price of ₹*,**,***/- as ...
Nov 06, 2022 by Atul Kumar Jha
Myself Mohammed Mohsin Ali (software architect at IBM) is a resident of Isha Vistas Flat no ***, AC Guards, Hyderabad, Telangana, ******) wants to send a legal notice to Mr. Mohammed Akbar Ali (R/o) of Isha Vistas, Flat no ***, AC Guards, Hyder...
Nov 06, 2022 by Mohammed Mohsin Ali
I booked a Zoomcar self drive car for **th to **th October ****. The car booking started at **:**PM on **th October from Bangalore airport. I received the car at Bangalore airport and drove the car to my stay in Bangalore approx.. **Km from ban...
Oct 31, 2022 by Shubham Sharma
We purchased car in **** November and the car stopped moving after **** kms and when given to service we were told the clutch plate is burnt. We have driven almost * to * cars and none of the car had this problem. And now its been * yrs we purc...
Oct 28, 2022 by Shruthi M
Hi, I am paying emi's of one of my friend usually at idbm bank. His name is Tharakunata akhil. So today i got a notification form your tvs credit on Google pay - to pay emi of thathannagari akhil ( Agreement number AP****CD*******). Afte...
Oct 21, 2022 by Adarsh Maddana
I went to vipul motors (Sector ** Noida) for normal Car Service and one engine noise was also there so I told them to look into this. They made estimate around **k and I agreed whatever they told me. I only wanted that my car runs fine, however...
Sep 12, 2022 by Chaudhary Anurag
I have booked a car on ** may and they told me that it will be delivered by * to ** weeks and now its already ** weeks and they didn’t deliver the car every time they give me new dates . They give me * week or ** days times every time but not...
Sep 03, 2022 by Girish Khatter
Summary On **st May **** my car (Vehicle no TS**ES****) was damaged due to the heavy rains as the water entered in my car. On *st June ****, Renault Road Side assistance picked my car and delivered to Renault PPS Madhapur service center (Plot...
Aug 31, 2022 by Mohammed Mohsin Ali
Past History: I bought the CAR from CARs ** on ** May **** and technical issue started before ** July **** and I logged the case for Engine Alarm and at the same time car was not taking pick-up and on ** July **** Abhishek Tyagi came . We we...
Aug 21, 2022 by Ramandeep Singh Maan
Hi team, I have booked hyundai bew venue sx dueselcar on may *nd ****. Even after ** weeks they are least bothered & by every month end they are pushing the delivery date by * weeks. Today they have asked me to wait for another * weeks. Really...
Aug 11, 2022 by Santosh
*G*> .G *M*@.>( .*K&/ @ .H(G ** .>*M **** K -*?M*> *@&> %> *.*M% *(@ > ,>*>@ .K*M* G /*> *G ?*> **@ > > * ,@.> (*@ .?* **> *H G*@ .>*? > * ,@.> &G(G *G >* * **G *H...
Aug 10, 2022 by Akhilesh Pandey
First Tata sir you are very good person and you are my inspiration. I pray for your good health. But when it come to stomach all we need to fight for it sir ...... I have tata truck model **** ultra Vehicle number MP**H****. From the d...
Jul 15, 2022 by GAURAV SAHU
I purchased new Tata Harrier vehicle : Model XZA DT Calypso Red from Kropex Autos Sarjapur Bangalore on ** Dec ****. Very next day I visited the Service centre as there was manufacturing defect in the suspension system. Since then, there has be...
Jun 29, 2022 by Kapil Paniker
Respected Sir, I delivered my Volkswagen Polo car to AppleAuto, Whitefield, Bangalore for servicing including spare part change on the **th of May, ****. For reasons unknown to me or not explained to me, they have been delaying delivery of...
Jun 18, 2022 by Ravi Nambiar
I was exploring my options for buying a * seater family car, which is when I was approached by Nandi Toyota and its Sales Representative. Below are the key people from Nandi Toyota, Whitefield, Bangalore *. Booking Order number: ORD*********...
May 22, 2022 by Mintu Kumar Poddar
maine Dev Deva Mahindra authorised dealer near east side of sudama petrol pump, rajgir (Nalanda) se supro mini van date **/**/**** ko kharidi thi. maine ****** (one lakh sixty thousand) cash DD Mahindra ko paid kiya tha . lekin wo meri gaadi k...
May 19, 2022 by BIPIN KUMAR
I have purchased Ford ecosport on **th May **** from first day I am getting cabin noise inside my vechile I went for Soluction near dealership and also approached ford India almost One month they kept my car with them , they dismantled frame pl...
May 16, 2022 by Saikumar
Booked for New Maruti SWIFT ZXi AGS on **th Feb ** @ total price of Rs. ***,***/- & net price of Rs. ***, ***/- (after exchange of old car), through RNS Motors, Hosur Road Branch, Bangalore. Accordingly, Rs. **,***/- was paid as booking advance...
May 11, 2022 by Suma G K
Driver took cash though ptm payment was auto deducted...
Oct 31, 2022 by Jhilmil BAGCHI
My ebike battery of Okaya company which is still in warranty period was giving trouble since beginning and repaired twice by OKAYA earlier but on current complaint they denied any further repair and denied replacement too...
Sep 29, 2022 by Himanshu
I have purchased the new DCA XT version of Altroz on July *th, ****. After driving a mere **km, it stopped on the road with a DCT Fault error on **th day of delivery. This error says, there is critical issues in the transmission system. I calle...
Jul 21, 2022 by Vinodh Nair
A brief snapshot of my ownership experience so far: Xpulse *** *V BS*...
Jun 02, 2022 by Shyam Sundar
Mera loan no ******* Jo ki Mahindra ***di tractor ka hi .is company ne mera ***** rupes jyda pay kr diya hai jiska date **.**.**** hii ...
May 14, 2022 by Anand Kumar
main ek online cab partner hoon ola me ek rider ne kiraya nahi diya or componey bhi nhi de raha hai....
Apr 04, 2022 by MANISH KUMAR SINGH
My Himalayan bs* complaint is not solved yet (ID :CAS-********-V*M*T*). More over many other problems is facing now. What's about your services team update. Are they can fix this issue. The bike is rpm is low all the time, some time the bike h...
Apr 04, 2022 by Abhimanyu M S
I have booked KIA SONET HTK GREY dated **.**.**** from Shreenath Kia Adajan Surat Gujarat after paying Rs **,*** booking amount. I was informed waiting period of ** weeks in writing. Till date even after ** weeks my car yet not delivered. Shre...
Feb 14, 2022 by Mitesh Thakkar
I have booked KIA SONET HTK GREY dated **.**.**** from Shreenath Kia Adajan Surat Gujarat after paying Rs **,*** booking amount. I was informed waiting period of ** weeks in writing. Till date even after ** weeks my car yet not delivered. Ever...
Feb 07, 2022 by Mitesh Thakkar
My name is S.Rajesh s/o S.Srinivas Rao. I am from Hanamkonda, Telangana. My father has a harvester rental business named SRST Harvesters here in Hanamkonda. G.Alagumuthu proprietor of AGAS AUTO TECH has contacted us through social media pla...
Jan 18, 2022 by Sampelli Rajesh
I have recently had * orders with pitstop to get my car repaired. First Order #****** - Rear bumper painting *. Finishing is very poor *. Visible spots on the bumper after painting Second order #****** - Front bumper painting Third ord...
Dec 28, 2021 by B L Sulok
I had left for my car service at pitstop. But they have not repaired my car properly and also have made new damages to my car, for which I am at loss. Also there is no response from their end....
Dec 27, 2021 by B L Sulok
Hello team I tried contacting uner support team multiple times to delete my uber account ********** permanently. But I am not receiving any support. Kindly help me on this issue. ...
Nov 29, 2021 by Kishore Kumar Kasi
My late husband took loan ( loan no. TMKU*T*********) on his commercial passenger vehicle ( KA**D****) from STFC Tumkur in July ****. My husband demised during April **** due to covid **. Being my husband's legal hair I approached STFC office T...
Oct 23, 2021 by Girijamma
I book an Intercity Ride. Driver confirms. Picks up passenger. Goes *** meters. Says he has NO PERMIT for Intercity. Drops us at starting point. Uber charges us Rs. ***/-. ...
Sep 08, 2021 by Neelakshi
I have booked Royal Enfield Himalayan on **th of April **** in Palladium Automotive, Mira Road. Before booking the executive informed me that the bike will be delivered within **-*** days. When I visited the showroom today (* July,****) , to e...
Aug 25, 2021 by Dhiraj Solanki
Dear Sir/Mam, This is Sachin Shiradkar who is resident of Nanded has purchased my *st new Car Grand i-** sports *.* in Oct **** mentioning the Chassis No: MALA***CLKM****** & Engine No: G*LAKM****** car was purchased from “Ishany...
Aug 16, 2021 by Sachin Shiradkar
I booked a Jawa ** Nebula blue colour single channel ABS from K.K. Motors Bandra in January ****. I was first told that the motorcycle in road cost was ******/- INR after a few days they asked for ****/- INR more because the prices had increase...
Jul 24, 2021 by Lucas Peter Pires
I completed a trip with Zoom Car on October **th, I have waiting for my refund since then. I have posted multiple tweets on their handle but they ask for more info and don't take any actions. Please help me with this issue....
May 03, 2021 by ADITI SATYA
This showroom is literally HARRASSING me every day. Details I am explaining here below. Booked a new Nissan Magnite MT XV Premium by paying ***** rupees on **/**/****. Expected Delivery Date was given **/**/****. Promised Delivery Date was...
Apr 16, 2021 by Alok Kumar Nayak
How to file a complaint against Company?