File a Complaint against ZoomCar
Case Details
Personal Info
Resolution
If you are searching for ZoomCar Review on internet then you have reached the right place. You can read the full ZoomCar Reviews here. Get answer to questions like if ZoomCar is real or fake? ZoomCar is legit or scam? if ZoomCar is safe? All ZoomCar reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for ZoomCar so that it help others to make wise decisions. The Consumer satisfaction score of ZoomCar is 49.51% because out of 103 consumer complaints, only 51 are resolved.
How to resolve ZoomCar complaints online
If you want to complain about a problem that relates to ZoomCar, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from ZoomCar by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against ZoomCar?
If you are not satisfied with ZoomCar, file a complaint now:
1. Go to "File a Complaint" form
2. Choose ZoomCar and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from ZoomCar
But before filing a complaint, you should
a. Contact the customer support of ZoomCar first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with ZoomCar
Find the contact details of ZoomCar to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against ZoomCar to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in ZoomCar to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
I have recently booked a car in zoomcar. It was mentioned as free cancellation till one day before the booking date. As there were no one responding from their website or app, I decided to cancel the booking. I was trying to cancel ** days prio...
Jul 13, 2024 by Kanchi Krishna Teja
ZoomCar - Cancelled at the end moment Closed
They have cancelled our booking at the end moment and we are not provided with any other car or any customer care number which we can contact...
Jun 24, 2024 by Kapil Gakhar
ZoomCar - Car not available at last moment Closed
Car not available at last moment. They told me to change the car, but there were no suitable cars available. So, I chose to cancel the trip. But there was no way I could contact them to know the cancellation and refund details. The chatbox told...
Jun 21, 2024 by Siddeeq Roshan P T
ZoomCar - Refund process Closed
Booking details ID:- JPSNJQT*S I book car for *nd june * am to *pm. I am on location at *.**am on *nd june. I called the car owner for pickup process but he did not received. I am on location upto *.** am. After I trier to connect zoomcar cus...
Jun 02, 2024 by Mayur Narkhede
ZoomCar - I want to disconnect but no responce from July 2022 Open
I join in Zoomcar in June -****, i disoppointed about complaints , one customer park on road & went & one customer used total oil & one customer badly damaged back side of my car i complained many times i din't get proper responce from Zoomcar ...
May 21, 2024 by Shobhan Reddy
ZoomCar - Payment not confirmed Open
We booked a car in zoomcar app for rent and paid the full amount but when we reached the location the checkin option for picking up the car was not available. Unfortunately we were made to rent another car in private from the owner. Now we need...
May 18, 2024 by Sanjay
ZoomCar - App issue Closed
I book a zoom car on date *nd of may **** for ** hours I return the car before time but due to some app issue i was unable to end the try after ** hours app start working and then i end the trip and then i got charged late fees of **** ...
May 17, 2024 by Sahil Sanjay Tarale
ZoomCar - Host denied the care and still I am getting charged Closed
I had booked a car on zoomcar and the host denied the car. There were no cars available at that time to book and now I don’t need. I want the money refunded, I have raised multiple complaints but the company is not responding ...
May 17, 2024 by Astha dabral
ZoomCar - Complaint Against Zoomcar for Booking Cancellation and Refund Issue Open
Dear Voxya Team, I am writing to raise a formal complaint against Zoomcar regarding a booking issue that I have been facing. Despite multiple attempts to resolve the matter directly with Zoomcar, I have not received a satisfactory response. I...
May 17, 2024 by Niranjan Dautkhani
ZoomCar - My kyc didn t complete and profile got rejected Because of that i can t take that ride Open
Hi, I had booked the ride on ** May **. While booking itself ask us to pay the money so i paid. It didn't ask anywhere like. Paying before we should complete the KYC. This is the first time I using this app. After booking during KYC my pr...
May 11, 2024 by Karthik Kumar
ZoomCar - App doesn t work to unlock car I booked Open
I have booked zoom car on **-May-**** for **-May-**** When I reach the location to pick car, the zoom car app didn't work and I am unable to unlock it. And there is no live customer support. Live assistance is redirecting to a chat and creati...
May 10, 2024 by Srinivas Madicherla
ZoomCar - Refund Open
I booked zoomcar on ** th April **** morning for *days wef **th April to ** th April.. I reached the location for car but there was no car. I tried to contact the host but he didn’t reply. After some time host who was a muslim came with car a...
May 07, 2024 by Aakash Malik
On **rd April **** in Pune we booked an Volkswagen ameo from Zoomcar which we got to know that it was not available before * hours of the trip so we had to forcefully transfer our bookings to another car which was Nissan Magnite and we had to p...
Apr 25, 2024 by Shravan Kurne
We booked the car one day before the trip,but on time the host denied that the car is already booked by someone else and on the app the booking is showing upcoming.will I get my refund???...
Apr 22, 2024 by
ZoomCar - Car engine damaged Closed
Car radiator (including fan, thermostat) damaged. The large amount of burning smoke was coming out from the engine. ...
Apr 20, 2024 by Vinay Chaturvedi
ZoomCar - I got Zero Refund Closed
I booked a honda city car from zoomcar company for **th april - **th april. Paid sum of ****. I booked it on **th night. Booking was done confirmation was received. on the **th morning I received a call from the host and he said please canc...
Apr 20, 2024 by Atharva Bhaskar
ZoomCar - Refund not received Closed
I had a booking for **th april where i wanted to change the booking date hence i cancelled the booking and rebooked the service . The service which i cancelled refund should be processed for **** rs and same its visible in zoomcar app that re...
Mar 30, 2024 by Ankit Singh
ZoomCar - Payment done but car not booked Closed
First they randomly cancelled my ongoing booking and asked me to choose another car, to which I chose and made a booking , the amount got deducted but no booking was done ...
Mar 07, 2024 by Prashant DAVID
ZoomCar - Refund not credited by zoomcar Closed
rs **** not refunded and not credited in my simpl account since **th Feb. Zoomcar is ignoring as always...
Feb 24, 2024 by Abhijit Pal
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Questions about ZoomCar
Ask questions about ZoomCar and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact ZoomCar?
What is ZoomCar office address?
Zoomcar India Private Ltd.
7th Floor, Tower-B,
Diamond District, 150, HAL Airport Road,
Kodihalli, Bangalore – 560008
What is ZoomCar customer care email?
Where to find ZoomCar discount coupons?
Who is the Owner / CEO of ZoomCar?
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