File a Complaint against ZoomCar
Case Details
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Resolution
If you are searching for ZoomCar Review on internet then you have reached the right place. You can read the full ZoomCar Reviews here. Get answer to questions like if ZoomCar is real or fake? ZoomCar is legit or scam? if ZoomCar is safe? All ZoomCar reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for ZoomCar so that it help others to make wise decisions. The Consumer satisfaction score of ZoomCar is 50.45% because out of 111 consumer complaints, only 56 are resolved.
How to resolve ZoomCar complaints online
If you want to complain about a problem that relates to ZoomCar, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from ZoomCar by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against ZoomCar?
If you are not satisfied with ZoomCar, file a complaint now:
1. Go to "File a Complaint" form
2. Choose ZoomCar and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from ZoomCar
But before filing a complaint, you should
a. Contact the customer support of ZoomCar first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with ZoomCar
Find the contact details of ZoomCar to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against ZoomCar to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in ZoomCar to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
ZoomCar - MY CAR NOT REPAIRED BY ZOOMCAR Open
I am a Zoomcar host. My car met with an accident on **nd August and I took my car to Zoomcar's garage for repair on **rd August, as per the responsibility policy. And he said that you will get your car in ** days but now * months and ** days ha...
Nov 19, 2024 by MANISH MANDAL
I Booked car from **th sep to **th in NCR weeks ago and my car was suddenly not available before some days then after paying extra for smaller car .then also i Booked. I Stand over there at airport excepting my zoomcar over there .But host deni...
Oct 17, 2024 by Mohit kumar matta
ZoomCar - Not verifying profile Open
Made booking, amount paid but now not able to verify profile, no customer care number is working then why are they saying it's **/* service. I want full refund....
Oct 05, 2024 by Yash Saini
ZoomCar - Payment done but booking not showing on Zoomcar Open
I have made my payment to book a Nissan Magnite in Bhopal in which I made the payment through qr code. The booking date and time was **/**/**** / **:** am with upi transaction id : ************. I have booked my car from *rd october to *th oct...
Sep 14, 2024 by Jatin Singh
ZoomCar - Refund is not received Open
I have booked the zoom car in Bangalore and it was shown ** km away from me before booking , After booking completed the owner has been shared the address in zoomcar app and it is showing ** km far away , so now I have cancelled my trip , This...
Aug 26, 2024 by Thota Sai Pradeep
ZoomCar - Zoomcar mentioned All India Permit after booking it says penalty beyond city limits Closed
Car booking was made on *th Aug **** for use dates of **th to **nd Sept **** for travel to Gokarna from Goa Airport. Car registration number is GA**L****. All India permit for these vehicles was checked priorto booking on company website: https...
Aug 20, 2024 by Swagat Phatale
ZoomCar - Host unresponsive Closed
Host is unresponsive and I have already had to update my booking since previous host asked to cancel my booking and the updated booking to didn't respond, I need a full refund since it is a problem from host end. Hi KESAVA PERUMAL V, Yo...
Aug 15, 2024 by Kesava perumal V
ZoomCar - Zoomcar full refund Closed
Still awaiting reply from your end, host given other number dont want to talk through app, i want to cancel the trip and demand full refund Thanks...
Aug 01, 2024 by Gautam Bhati
I have recently booked a car in zoomcar. It was mentioned as free cancellation till one day before the booking date. As there were no one responding from their website or app, I decided to cancel the booking. I was trying to cancel ** days prio...
Jul 13, 2024 by Kanchi Krishna Teja
ZoomCar - Cancelled at the end moment Closed
They have cancelled our booking at the end moment and we are not provided with any other car or any customer care number which we can contact...
Jun 24, 2024 by Kapil Gakhar
ZoomCar - Car not available at last moment Closed
Car not available at last moment. They told me to change the car, but there were no suitable cars available. So, I chose to cancel the trip. But there was no way I could contact them to know the cancellation and refund details. The chatbox told...
Jun 21, 2024 by Siddeeq Roshan P T
ZoomCar - Refund process Closed
Booking details ID:- JPSNJQT*S I book car for *nd june * am to *pm. I am on location at *.**am on *nd june. I called the car owner for pickup process but he did not received. I am on location upto *.** am. After I trier to connect zoomcar cus...
Jun 02, 2024 by Mayur Narkhede
ZoomCar - I want to disconnect but no responce from July 2022 Open
I join in Zoomcar in June -****, i disoppointed about complaints , one customer park on road & went & one customer used total oil & one customer badly damaged back side of my car i complained many times i din't get proper responce from Zoomcar ...
May 21, 2024 by Shobhan Reddy
ZoomCar - Payment not confirmed Open
We booked a car in zoomcar app for rent and paid the full amount but when we reached the location the checkin option for picking up the car was not available. Unfortunately we were made to rent another car in private from the owner. Now we need...
May 18, 2024 by Sanjay
ZoomCar - App issue Closed
I book a zoom car on date *nd of may **** for ** hours I return the car before time but due to some app issue i was unable to end the try after ** hours app start working and then i end the trip and then i got charged late fees of **** ...
May 17, 2024 by Sahil Sanjay Tarale
ZoomCar - Host denied the care and still I am getting charged Closed
I had booked a car on zoomcar and the host denied the car. There were no cars available at that time to book and now I don’t need. I want the money refunded, I have raised multiple complaints but the company is not responding ...
May 17, 2024 by Astha dabral
ZoomCar - Complaint Against Zoomcar for Booking Cancellation and Refund Issue Open
Dear Voxya Team, I am writing to raise a formal complaint against Zoomcar regarding a booking issue that I have been facing. Despite multiple attempts to resolve the matter directly with Zoomcar, I have not received a satisfactory response. I...
May 17, 2024 by Niranjan Dautkhani
ZoomCar - My kyc didn t complete and profile got rejected Because of that i can t take that ride Open
Hi, I had booked the ride on ** May **. While booking itself ask us to pay the money so i paid. It didn't ask anywhere like. Paying before we should complete the KYC. This is the first time I using this app. After booking during KYC my pr...
May 11, 2024 by Karthik Kumar
ZoomCar - App doesn t work to unlock car I booked Open
I have booked zoom car on **-May-**** for **-May-**** When I reach the location to pick car, the zoom car app didn't work and I am unable to unlock it. And there is no live customer support. Live assistance is redirecting to a chat and creati...
May 10, 2024 by Srinivas Madicherla
ZoomCar - Refund Open
I booked zoomcar on ** th April **** morning for *days wef **th April to ** th April.. I reached the location for car but there was no car. I tried to contact the host but he didn’t reply. After some time host who was a muslim came with car a...
May 07, 2024 by Aakash Malik
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Questions about ZoomCar
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How to contact ZoomCar?
What is ZoomCar office address?
Zoomcar India Private Ltd.
7th Floor, Tower-B,
Diamond District, 150, HAL Airport Road,
Kodihalli, Bangalore – 560008
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