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ZoomCar (21/50)

50 Total Complaints
21 Total Resolved
42.00% Consumer Satisfaction

If you are searching for ZoomCar Review on internet then you have reached the right place. You can read the full ZoomCar Reviews here. Get answer to questions like if ZoomCar is real or fake? ZoomCar is legit or scam? if ZoomCar is safe? All ZoomCar reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for ZoomCar so that it help others to make wise decisions. The Consumer satisfaction score of ZoomCar is 42.00% because out of 50 consumer complaints, only 21 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against ZoomCar?

If you are not satisfied with ZoomCar, file a complaint now:

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But before filing a complaint, you should

a. Contact the customer support of ZoomCar first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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ZoomCar - Didnt received my refund Open

I didnt received my refund yet they didnt give the car and now not giving my refund...

Mar 18, 2023 by Mehtab Yunus Syed

ZoomCar - Damaged car provided Closed

*. First Car booked: Mobile number : ********** : Damaged car allotted to us. And car was also in a very shady place with no security and safety. Customer service was terrible and wasn’t getting connected to any associates *. Second Car book...

Jan 28, 2023 by Anjali Soni

ZoomCar - Insignificant outstanding payment Open

I booked zoomcar and paid entire amount of booking and fare. I also Recieved zoomcar mail of acknowledgement of no outstanding amount. Then, after few days they started circulating messages about outstanding payment and their legal team started...

Nov 05, 2022 by Anurag Sharma

ZoomCar - Refund against Car Breakdown Open

I booked a Zoomcar self drive car for **th to **th October ****. The car booking started at **:**PM on **th October from Bangalore airport. I received the car at Bangalore airport and drove the car to my stay in Bangalore approx.. **Km from ban...

Oct 31, 2022 by Shubham Sharma

ZoomCar - Zoomcar charged extra money Open

Hi I booked a Zoomcar on **th Sept and booking was about to start at **pm but when i reached the location Car was unavailable. After trying customer care number for approx *. * hrs, i got another car and with high hopes i reached the location...

Oct 02, 2022 by Junaid

ZoomCar - Zoomcar company car damage Closed

i have been zoomcar host for several months it was fine but after several days the company started to downtime my car for * months . After * months i got my car back but the car was not in good condition it has some sever issues like wire cut e...

Sep 14, 2022 by sathya prakash c

ZoomCar - Very Poor Service and No Refund Open

Booking modified * times at multiple locations. Engine breakdown, dead suspension, battery issue, AC issue, extremely low engine oil level, heating issue. Car stopped in between roadway. Had to modify hotel bookings, cancel flights, push car. W...

Sep 10, 2022 by Aayush Agarwal

ZoomCar - My payout not received till date Open

I had registered in Zoomcar company on the month of May. My car is registered in Zoomcar website and it is being used from Day * ,but unfortunately I haven't received any payment. No money has been credited to my account. I have given Compl...

Aug 20, 2022 by Sidhartha sankar pani

ZoomCar - Repair Cost not Reimbursed for Zoomcar Booking Open

Firstly, the driver was late for more than hour and half to deliver the car. Second, one tyre had very less air. We filled it. The next morning, the same tyre had less air. We filled the air again and continued the journey. Mid way we real...

Apr 09, 2022 by Vedavyas

ZoomCar - Have been fined by zoomcar wrongly Closed

I had booked a zoomcar on *st april, **** and the car was not in a good condition but seeing my future plans i managed to drive it. But at a red signal, a car from behind hit my car and the car got hitted to the car ahead of me at the signal. ...

Apr 07, 2022 by Ankit Srivastav

ZoomCar - Refund not received trip no Open

I had booked a trip JPS***NM* on **th March. Profile verification was in progress, even after giving all the details it dint got approved(*-* hours) and trip got cancelled automatically from zoomcar and i got only **rs refund out of ***. Pl ref...

Mar 15, 2022 by Neha F

ZoomCar - Refund not credited Closed

I have booked car using zoomcar on **th dec, they cancelled the trip due to driver issues, but still i didnt get my money back ID:JPS***XU*...

Jan 16, 2022 by Dodda Venkat Naveen Krishna

ZoomCar - Refund not received Open

I'm eligible for a refund of Rs. *** for the Cancellation of my booking (JPS*NAQQC) made in September ****. Zoomcar never bothered to initiate my refund untill *th April ****. I received a msg with a link to get my refund through cashgram, th...

May 04, 2021 by Raxshitha Sasikala

ZoomCar - Took 1 year for the refund Open

Hi they took * year to process the refund. I want to sue for compensation....

Apr 05, 2021 by Neeraj Raj

ZoomCar - Refund not received Closed

ZoomCarIndia hasn’t yet processed my refunds amounting to ₹**** since Oct ****. They are evading all communication regarding same. There is practically no way to communicate to a customer representative....

Mar 31, 2021 by Shashank Awasthi

ZoomCar - Zoomcar booking refund not received Closed

Did a booking on Feb-**** for an amount of INR ****/- from zoomcar directly (Booking ID: JPS*NKHM*). Soon thereafter the booking was cancelled due to the pandemic reason. And ever since the booking amount was kept on hold by Zoomcar and not ref...

Mar 26, 2021 by Abhishek Roy

ZoomCar - Refund Closed

I am waiting for my refund from July **** and have tried to contact then multiple times but there is no reply. They are only replying over Twitter then we will surely process it and it is just a fake promise they are making. I had enough of thi...

Feb 19, 2021 by Hitendrasinh Zala

ZoomCar - Refund not received even after 6 months Open

We booked a car(Ford Ecosport) from Zoomcar on **st August to *rd September for a trip from Hyderabad to Bangalore. The battery died once we reached Bangalore, we connected with Zoomcar and they sent someone to jumpstart the car, but it was tem...

Feb 18, 2021 by Surbhi Thakur

ZoomCar - Refund Open

Refund is pending since more than month...

Feb 04, 2021 by Piyush Jain

ZoomCar - Zoomcar delays return of INR Open

I had subscribed a zoomcar in May'**** and returned it in Aug'**** and waiting for return of security deposit and over payment since Sep'****. They are unacceptably delaying and unable to process returns citing their internal issues and it both...

Feb 04, 2021 by Magendran Sathaiah

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What is ZoomCar office address?

Zoomcar India Private Ltd.
7th Floor, Tower-B,
Diamond District, 150, HAL Airport Road,
Kodihalli, Bangalore – 560008

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