Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Exa Mobility FICO Investment Scam (Exa Mobility India Private Limited) ^Open

The company has aggressively advertised their FICO investment model in which they invite investors to buy a vehicle [* wheeler or * wheeler] and it will be operated A-Z by the Exa Mobility/Exa Ride company and will pay the investor a fixed rent...

Nov 11, 2024 by Viswanath

Booking amount refund (Java 42 Babar) ^Open

Booked jawa bobber ** on December but the bike is not delivered till today the amount is fully paid but there is no response from the showroom end Ravindra and TB chandru shekar are the Skanda moter,s bangalore ...

Nov 09, 2024 by basanagowda s patil

Customer complaints not solved and misbehavior (Bajaj Auto Ltd) ^Open

*M*?/ ** /.H., .G*> (>. **( *@* *?* *H .H(G &?(> ***M$ **** K ,> K *?.?G! *(@ G .K*> *>> **.( *M*@$ K.K,>* *G ( ,> @ ,> *@&@ %@ K @ .H(G ,> +>(G* *?.?G! *G +>(G* **>/> *H, $ .G*@ ,> .G .>*G @ *.*...

Nov 08, 2024 by saran veer Singh

Warranty replacement not provided for 1 year (hero electric ) ^Open

I gave the faulty Vehicle battery for warranty replacement to Hero echarge service center chennai on Oct ** ****. Still they did not provide the replacement battery. I did follow up on hero customer care via call and email no proper response....

Nov 06, 2024 by Arun K

Delay in service (OLA ELECTRIC) ^Open

I have sent my scooter more than a month ago through Roadside assistance as the nearest service center was *** kilometers away. Till then no contact was made from their service stations and I was not given any update. I made multiple calls to t...

Oct 26, 2024 by Shubharchan palui

Incomplete Service and Faulty Car (Amar Cars Pvt Ltd) ^Open

I called on Amar car agency for servicing of my vhicle on *st sept **** and my My Vehicle GJ ** FC **** was picked up on September *nd, ****, for servicing through your pickup service. The vehicle was driven by their personnel, yet I was later ...

Oct 25, 2024 by Bhuwendra Singh Karki

Unprofessional worst management and customer service (Jawa ) ^Open

This is for Jawa for their unprofessional, negligent, time consuming and traumatic customer service. My bike was damaged in an accident so I gave it to T* riders, Mahavir enclave to get it repaired under insurance on Sep **. I use my bike to co...

Oct 21, 2024 by Deepak Kumar

Package stolen (Rapido bike hydedabad) ^Open

My tailor sent sarees through Rapido bike and the driver flew away with the sarees marking delivered. Tailor filed police complaint as Rapido people said he left the job and phone is switched off. They are so arrogant and said it's our fault to...

Oct 18, 2024 by Harini

Harassment and stalking by honda authorized dealer vd honda new delhi (HONDA 2 WHEELARS INDIA) ^Open

stalking being done by this dealer from multiple no.s. Case registered with Honda- *-************. ...

Oct 18, 2024 by Jas Singh

TATA MOTOR CAR SERVICE (TATA KD MOTOR SHAHJAHANPUR) ^Open

Dear Sir/Madam, I have purchased a nexon car from KD Motor shahjahanpur on ** Apr **. Due to exisency of service i could not avail *st FREE service from the service centre. Today i visited to KD Motor shahjahapur for *nd free service of my c...

Oct 16, 2024 by RADHEY SHYAM

Order closed with incomplete work (Gomechanic Car Service) ^Open

I had placed an order for complete car body dent and paint including roof paint under order ID *****. My car was delivered without the roof paint done. I was promised that the balance work would be done and that they will arrange for another pi...

Oct 13, 2024 by Tejas Kubal

Damaged my Car after door lock service (Gomachanic ) ^Open

In June, I encountered an issue with my car door latch and took my car to Komal Automobile near Khatai Naka, Dombivli. As I had to travel out of town for a month, the workshop team handed over the car to my wife after fixing the door latch prob...

Oct 04, 2024 by Anupam Dhar

Car repair approval (Zoom Car) ^Open

My car GJ**RM**** CIAZ car got damaged by zoom car rental service customer..*.* month gone past for this incident..but zoom car company not giving car estimate approval to the garage..I m trying so much for my car approval but they are not givi...

Oct 01, 2024 by Brijesh patel

HSRP not delivered even after 3 months by Rosmerta (Rosmerta Safety Systems Pvt Ltd) ^Open

Sir, I had booked my appointment to fix the HSRP number plate for *th June ****. While i got a SMS saying that the plate is out for delivery, I have got no more updates on this. My torturous journey with Rosmerta started from that day. Have b...

Sep 25, 2024 by Anoop Mangalassery

Refund of Booking (Tata Motors) ^Open

Booking cancellation date .... ** April **** No refund has been given yet...

Sep 18, 2024 by Dalip Tiwari

Faulty Scooter service deficiency (OLA ELECTRIC) ^Open

i buy ola scooter which delivered on ** september during this * year time spain scooter breakdown mutliple time and always ola take extra time to give service. Its have full of bug every week small problem occurs . like - rebooting , display b...

Sep 16, 2024 by Ankit Prajapat

Payment done but booking not showing on Zoomcar (ZoomCar) ^Open

I have made my payment to book a Nissan Magnite in Bhopal in which I made the payment through qr code. The booking date and time was **/**/**** / **:** am with upi transaction id : ************. I have booked my car from *rd october to *th oct...

Sep 14, 2024 by Jatin Singh

Manufacturing defects in vehicle not fixed since 2 yrs of delivery (OLA ELECTRIC) ^Open

I purchased an Ola S* Pro two years ago, and it has had manufacturing defects that cause the scooter to stop working every month. Each time it breaks down, I report issues like defects in the suspension, MCU, and network failure to the service ...

Sep 08, 2024 by Aditya Kasyap

False Commitment (Mercedes Benz India) ^Open

Hi, i have purchased a car from Mercedes , GLE *** ****, brand new car. At time of booking the franchise partner told me that no new design changes and car specification changes will be rolled out by Mercedes India until September ****, howe...

Sep 06, 2024 by Chaitanya Lakhani

Asking for rs 10000 extra for the vehicle (hero electric ) ^Open

I am currently living in BERHAMPUR, ODISHA. We booked the electric vehicle HERO OPTIMA CX *.* on ** may ****. The dealer told it will take time. So we changed our decision to HERO CX OPTIMA *.* on *th June ****. At that time the on road price o...

Sep 04, 2024 by Chitra Chinmayee Nayak

Goetc Private Limited Unfulfilled Car Cleaning Services and Lack of Refund from GOETC (Goetc Private Limited) ^Closed

I am writing to formally complain about GOETC following my disappointing experience with their car cleaning services. I paid in advance for these services, but after initially receiving a start date, I was later informed that the service is una...

Oct 25, 2024 by Satya Narayana A

Scooter Not Delivered (OLA ELECTRIC) ^Closed

I have booked ola scooter on **-**-** by paying the amount and they are suppose to deliver the scooter on **-**-**** but today is **-**-**** and the scooter still not delivered. While i have contacted with their Customer service centre several ...

Oct 04, 2024 by Pijush Banerjee

Duke 390 Gen 3 Engine Issues (KTM) ^Closed

I purchased the duke *** Gen * and ever since I have been issues. The bike keeps stalling, there is no power. Get Oil Pressure indicator sometimes. I have visited service center multiple times but no resolution....

Aug 20, 2024 by Farhan Yunus

Vechicle Registration Road Tax paper and Insurance Pending from 90 Days (Yamaha Motor India Private Limited) ^Closed

I had purchased YAMAHA FZS version*.* (BSE***)from SPIRIT AUTOMOTIVE PVT LTD ,vishwantwadi (SHELAR AUTO) bearing Chassis No: MEIG****R******* Engine No: G*N*E******* on **th Arp,****. Booked Date : *th April ,**** Delivery Date : *th Apr...

Aug 07, 2024 by Chandan Kumar Shaw

Engine failure of Hyundai Creta at (HYUNDAI) ^Closed

I purchased Hyundai Creta in Aug **** and after running successfully for ****** KM it is having trouble of back pressure in Engine. May I know it’s Engine is designed for ***** KM ....

Jul 27, 2024 by Ashwani Kumar Sharma

Ola pro front suspensin broken (Ola Electric Mobility Pvt Ltd) ^Closed

I am writing to express my concern and seek your urgent assistance regarding a problem with my Ola S* Pro scooter. The front suspension of my scooter recently broke, and I am facing significant difficulties in resolving this issue. Upon dis...

May 30, 2024 by Pranav Nirmal

Ola electric care plan and services stopped (OLA ELECTRIC) ^Closed

Ola Electric's service has been nothing short of disappointing and frustrating. Despite purchasing their Ola Care plan, which promises home pickup, service, and delivery, my bike remains inoperable. Despite multiple calls for assistance, the pr...

May 09, 2024 by krishna arisetty

Refund not received for cancellation of booking (Revolt motors) ^Closed

I booked Revolt *** bike on **th Feb **** from showroom in Pune. Delivery of bike was expected in April-May **** as I didn't get the bike so I cancelled the bike booking in October ****. It's almost * years today but I haven't received the ref...

Apr 30, 2024 by Rakesh Bhamare

For repair issue (Zoom Car) ^Closed

I gave my car for repair against zoom car damaged.But not gave approval to repair my car . zoom car not responding to me ...

Apr 23, 2024 by Rohit Kumar Singh

Replacement of my new faulty tata nexon amt petrol car (Tata Motors) ^Closed

.H(G ,H *K( *G* **.**.****, K *>@, >*! .G >> .K*M* !@** * * .KKG( *G >> (GM*K . @, *GM*K* >*, ?*> *?*MM*G*( (,* JH**FJ **** *H, K *@&>d >* M*/ *(G G *@, **M$>* ,>& *@ >* > *>*> *?*M. +G* *K />d *@...

Apr 03, 2024 by Rama Kant Ojha

Replacement of go connect obd (Go Mechanic ) ^Closed

Purchase a Go Connect obd through Go mechanic at ** Aug **** and they informed me this is a lifetime free GPS tracking device but from the last * months it's not working even i raised complaint on their Twitter handle , Email id and customer ca...

Dec 28, 2023 by Vikas Tomar

Need a refund on a booking (Zoom Car India Pvt Ltd) ^Closed

So we have booked a Zoom Car on *st Dec **** in Hyderabad near Balanagar at *:** pm and when we went to the given specific location the car was nowhere to be found near or at the specified location and we were searching the entire area on our f...

Dec 03, 2023 by Pavan Kumar

I AM FALSELY CHARGED WITHon MOVE OUT (Nestaway In Pune) ^Closed

I am falsely charged ****/- by the Nestaway team for things that I am not obliged to. Following are the details on each charge applied. *. Wall REPAIRS - defect (****) - There is not a single wall repair in my room, I have completely no clue...

Nov 29, 2023 by Sneha Patil

New honda elevate colour fade and door painted (Honda Cars India Limited) ^Closed

My left side door panel is repainted and appearing yellow colour and is fading. ...

Oct 28, 2023 by Shashidhar soppin

Cheating with service costs and delivery threatening for delivery (Sree Krishna Automotives Hyderabad) ^Closed

I have given my Jeep compass for service at "SREE KRISHNA AUTOMOTIVES HYDERABAD PRIVATE LIMITED", Miyapur, Hyderabad. I was informed that the cost of service would be around Rs *****/- I kept asking them for a final invoice before delivering t...

Oct 11, 2023 by Trilokchand Kilari

Service station colsed (PURE EV ) ^Closed

Hi. I am a pure ev user. My service is pending and now service station which was near me is closed now. My battery is not working good. Sudden drop issue and some other minor par issue. Now there is no service station near me and if I don't do ...

Sep 08, 2023 by Dalvir Singh

Driver not allowed passenger in the bus she is old woman she has rervation tickets is there (APSRTC) ^Closed

RESPECTED SIR, am writing to complaint about the recent string of poor bus service. Today we booked a bus ticket for my mother Hyderabad Kphb to Kurnool at morning *.** that we showed reservation ticket number She went and travelled kphb t...

Sep 06, 2023 by GANACHARI kalyani

Car not delivered on delivery date after taking the amount (HYUNDAI) ^Closed

The car was not delivered on the delivery date by the dealership on the date **/**/**** the dealership people given commitment to me on the car will be delivered on special date and me and my friends and family went to take the car delivery on...

Aug 27, 2023 by Purushottam guttal

Refund not initiated (Cars 24) ^Closed

I had purchased TATA nexon car on **th Jun ** at price of **lakhs + *k RC transfer charges from Cars** (Garuda mall, Bangalore), Cars** claimed that the car is not accidentally damaged and Zero parts were repainted, it is a year-old car to I...

Jun 29, 2023 by Viral Chauhan

I left my clothes in the car driver isnt picking up (Uber Cab Service) ^Closed

I traveled in delhi chatarpur to golf course sector **b dwarka to dwarka delhi from uber cab services on*st of feb and after the trip was over, I left my clothes in the vehicle that day, and the next day I contacted my driver he confirmed.s th...

Jun 25, 2023 by aditya singh