Automobiles Complaints
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
Complaints
For repair issue (Zoom Car) Open
I gave my car for repair against zoom car damaged.But not gave approval to repair my car . zoom car not responding to me ...
Apr 23, 2024 by Rohit Kumar Singh
Rapido auto (Rapido) Open
I booked a auto in Chandigarh on **april. Rider name was Ravan Kumar. He charged me twice the payment and rapido did not even care about this. When I am calling this driver, he is saying he won't return my money. Rapido is hiring very unprofess...
Apr 21, 2024 by Abhai Bajpai
Faulty Kia Carren Prestige Plus Petrol (Kia Motors India Private Limited) Open
It is the second instance where same problem has occurred of vehicle not getting start.... On *-Feb-**** the vehicle was not getting start & the same problem has occurred on **-Apr-**** for which they has sent me a mail stating that they have...
Apr 18, 2024 by Azam Shaikh
Go Mechanic Scam (Go Mechanic ) Open
The car paint was damaged, and the promised service wasn't completed on time. Additionally, not all services listed in their comprehensive package were fulfilled. Additionally they forced us to purchase miles membership. There is no use in i...
Apr 17, 2024 by Pradeep Anbalagan
Ola plus defective scooter delivered and unable to fix the scooter after so many visits to the serv (Ola) Open
I have purchased an Ola S* x+(scooter) on December **, ****. The scooter was delivered almost month later on **/**/****. A week after the delivery, I was unable to pair the scooter to my mobile via bluetooth. I have called the service center a...
Apr 16, 2024 by Shanthamraju sharada
I brought ola bike s*pro in **** March then onwards I am getting problem every month there is no service station if we complaint about the service they took ** to ** day it's very difficult for us every one r two months I am getting problem I...
Apr 15, 2024 by B khajavalli
No respect for customer (Memorial Motors) Open
I have a problem with air drier in my vehicle and I have went to my nearest Ashok Leyland service center which is located at gunawad,dhar district.There is no proper mechanic and boy nearly around ** had check the problem and I asked him whethe...
Apr 12, 2024 by Surya
Yezdi Worst service (Yezdi) Open
I purchased my yezdi adventure from sri sakthi auto corp on ****, from the day itself i m facing lot of issues like rusting and oil leakages etc. but for the past * months i m facing in bike starting it self and i approached the dealer for repl...
Apr 10, 2024 by Ramachandran
Bajaj Auto Dealer charging Logistic Chargers over and above ExShowroom price for transporting vehicl (Bajaj Auto) Open
The Bajaj Auto authorized showroom in Vasai East, Mumbai is charging customers extra logistics chargers over and above ex showroom price. This is to highlight that the dealer has referred in Ex-showroom Price and not Ex-Stockyard Price - so it ...
Apr 04, 2024 by Prathamesh
Poor quality of service lack of transperency and unfair billing and negligence of customer care (JEEP INDIA) Open
*) Dear Jeep India Customer Care Team, I hope this message finds you well. I am writing in response to your email dated March **, ****, regarding the complaint registered under Communication ID *-***********. However, I must clarify that th...
Apr 02, 2024 by TAPAS DEY
Two Wheeler not delivered (Tusker Harley Davidson) Open
I have booked my HD X *** S variant in the month of July, based on your executive suggestion my loan got proceed in the month of February, as per his commitment I suppose to get vehicle in Feb end or March *st week, My EMI also started but sti...
Mar 31, 2024 by Dr. PRAKASH V
Manufacturing issue in Tata Punch (TATA PUNCH) Open
I purchased tata punch pure petrol MT model on ** dec ****. I done my first service on **-march-****. Today(** Mar ****) my car(tn**bh****) was stopped in the middle of the road while driving. About *hrs we were not provided enough assistance f...
Mar 31, 2024 by Praveen
Delivery status (Ola Electric Technologies Private Limited ) Open
I purchased ola scooter on ** Mar ** and deliver on ** Mar ** and same day onwards no app are working with scooter many times i visited experience centre but he is telling two days wait ho jayega as per rule i pay **** for admin fulfillment be...
Mar 30, 2024 by Dhirendra Chaudhary
Product not shipped (Autoglam.in) Open
I made the payment through the website https://autoglam.in/ on March **th, **** at *:**PM. Initially the sales team were very responsive through the What'sApp number **********. After the payment, I was asked to contact the shipping team at ***...
Mar 27, 2024 by Vimal Athithen
Old model (Maruti Suzuki Complain already file but till date not resolved please update ) Open
please send me status of my old model car complain. ...
Mar 26, 2024 by ANILKUMAR RASIKLAL DASADIA
Not received the Replacement Of Motor for past two months (hero electric ) Open
On January ****, my optima vehicle has shown Motor Problem. The dealer said, they sent the details to head office and given me the request number VOR *******. Then they informed me that the Motor will come in one month. After one month I wen...
Mar 25, 2024 by Tamil Amuthan
Car damaged by workshop (Gomechanic) Open
GoMechanic Escalation manager Manoj Service buddy Akash Workshop - bro’s automotive (Haralur Road , bangalore) ...
Mar 24, 2024 by Muzammil Haque
Unable to complete vehicle registration (MARUTHI SUZUKI) Open
Purchased new Maruti BREZZA ZXI *.*L *MT with Pearl Metallic Artic White colour through Indus Motors, Kumbazha in September,****. Even after five months from the date of purchase I am unable to get my vehicle registration number as there is a d...
Mar 03, 2024 by SOMAKUMAR S
Battery Issue (pure ev e pluto ) Open
I have taken pure EV company Vehicle, and I got battery issue they and I have warranty of * years they are not resolving it, I just drive ****kms. And when I reach the service Center they said to buy new battery. I cannot buy new battery now....
Mar 02, 2024 by Kasam sandeep reddy
Delivered with engine issue (Kia india) Open
Bought KIA carens last year Apr'**. After first month service, it displayed engine malfunction issue. Though they claim it was fixed, I had the same issue *-* times. I have not used the car for long drive fearing engine issue. After sharing my...
Feb 24, 2024 by Rajesh D
Replacement of my new faulty tata nexon amt petrol car (Tata Motors) Closed
.H(G ,H *K( *G* **.**.****, K *>@, >*! .G >> .K*M* !@** * * .KKG( *G >> (GM*K . @, *GM*K* >*, ?*> *?*MM*G*( (,* JH**FJ **** *H, K *@&>d >* M*/ *(G G *@, **M$>* ,>& *@ >* > *>*> *?*M. +G* *K />d *@...
Apr 03, 2024 by Rama Kant Ojha
Replacement of go connect obd (Go Mechanic ) Closed
Purchase a Go Connect obd through Go mechanic at ** Aug **** and they informed me this is a lifetime free GPS tracking device but from the last * months it's not working even i raised complaint on their Twitter handle , Email id and customer ca...
Dec 28, 2023 by Vikas Tomar
Need a refund on a booking (Zoom Car India Pvt Ltd) Closed
So we have booked a Zoom Car on *st Dec **** in Hyderabad near Balanagar at *:** pm and when we went to the given specific location the car was nowhere to be found near or at the specified location and we were searching the entire area on our f...
Dec 03, 2023 by Pavan Kumar
I AM FALSELY CHARGED WITHon MOVE OUT (Nestaway In Pune) Closed
I am falsely charged ****/- by the Nestaway team for things that I am not obliged to. Following are the details on each charge applied. *. Wall REPAIRS - defect (****) - There is not a single wall repair in my room, I have completely no clue...
Nov 29, 2023 by Sneha Patil
New honda elevate colour fade and door painted (Honda Cars India Limited) Closed
My left side door panel is repainted and appearing yellow colour and is fading. ...
Oct 28, 2023 by Shashidhar soppin
Cheating with service costs and delivery threatening for delivery (Sree Krishna Automotives Hyderabad) Closed
I have given my Jeep compass for service at "SREE KRISHNA AUTOMOTIVES HYDERABAD PRIVATE LIMITED", Miyapur, Hyderabad. I was informed that the cost of service would be around Rs *****/- I kept asking them for a final invoice before delivering t...
Oct 11, 2023 by Trilokchand Kilari
Driver not allowed passenger in the bus she is old woman she has rervation tickets is there (APSRTC) Closed
RESPECTED SIR, am writing to complaint about the recent string of poor bus service. Today we booked a bus ticket for my mother Hyderabad Kphb to Kurnool at morning *.** that we showed reservation ticket number She went and travelled kphb t...
Sep 06, 2023 by GANACHARI kalyani
Car not delivered on delivery date after taking the amount (HYUNDAI) Closed
The car was not delivered on the delivery date by the dealership on the date **/**/**** the dealership people given commitment to me on the car will be delivered on special date and me and my friends and family went to take the car delivery on...
Aug 27, 2023 by Purushottam guttal
Refund not initiated (Cars 24) Closed
I had purchased TATA nexon car on **th Jun ** at price of **lakhs + *k RC transfer charges from Cars** (Garuda mall, Bangalore), Cars** claimed that the car is not accidentally damaged and Zero parts were repainted, it is a year-old car to I...
Jun 29, 2023 by Viral Chauhan
I left my clothes in the car driver isnt picking up (Uber Cab Service) Closed
I traveled in delhi chatarpur to golf course sector **b dwarka to dwarka delhi from uber cab services on*st of feb and after the trip was over, I left my clothes in the vehicle that day, and the next day I contacted my driver he confirmed.s th...
Jun 25, 2023 by aditya singh
0 9h (hero motar ) Closed
baik > ( *>, *H ( (,* JA ** ANHH ***** Golu gir wo *$K* @* Gangahoni viyabra *>"< .*@@...
Jun 17, 2023 by mahesh bharti
Double payment by mistake (Rapido auto Hyderabad ) Closed
I booked a ride on ** may **** from Golconda Fort Qazi Galli to bandlaguda royal sea pan shop i exidently paid the amount two times first auto debit from my Paytm and i exidently paid the amount from my phonepe If you want screenshot i will p...
May 20, 2023 by Zubair Khan
Refund not credited (UBER) Closed
uber charged way higher prices than the initial fare. later the refunded amount was automatically taken back from uber cash ...
Mar 16, 2023 by Shilpa sharma
Stealing petro (Swiggy) Closed
Yesterday night around **.** Swiggy Delivery Boy Mr. Sagar found stealing petrol from two wheeler Activa MH**CS****. in crescent bay society bhoiwada parel. We request you pls take strictly action against him. ...
Feb 28, 2023 by Dipesh
Faulty vehicle (Renault Car ) Closed
We have taken a New Renault Triber and the vehicle Gearbox was over heating within * months of use and less than ****kms driven. We had taken the vehicle to return it to dealer but we were sent to service center where they repaired the vehicle ...
Jan 28, 2023 by Prashant Nahar
Cash and online both payment taken for one ride (Ola Cab ) Closed
Driver took cash though ptm payment was auto deducted...
Oct 31, 2022 by Jhilmil BAGCHI
Battery in warranty denied repairreplacement (Okaya Batteries) Closed
My ebike battery of Okaya company which is still in warranty period was giving trouble since beginning and repaired twice by OKAYA earlier but on current complaint they denied any further repair and denied replacement too...
Sep 29, 2022 by Himanshu
DCT Fault on day of Delivery (Tata Motors Altroz DCA) Closed
I have purchased the new DCA XT version of Altroz on July *th, ****. After driving a mere **km, it stopped on the road with a DCT Fault error on **th day of delivery. This error says, there is critical issues in the transmission system. I calle...
Jul 21, 2022 by Vinodh Nair
Xpulse 4v defective bike and deficient services (Hero Motocorp) Closed
A brief snapshot of my ownership experience so far: Xpulse *** *V BS*...
Jun 02, 2022 by Shyam Sundar
Amount is not refund (Mahindra and Mahindra finance) Closed
Mera loan no ******* Jo ki Mahindra ***di tractor ka hi .is company ne mera ***** rupes jyda pay kr diya hai jiska date **.**.**** hii ...
May 14, 2022 by Anand Kumar
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Complaint filed against: Byju's