Automobiles complaints, vehicle complaints in India

Automobiles Complaints

Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.

According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.

Famous Automobile Companies of India

The leading automobile companies in India include:

Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Hyundai Motors
Toyota Motors
Skoda
M.G. Motors
Mercedes
Volkswagen
Honda
Kia Motors
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.

Most Common Automobiles Complaints

The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:

- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.

How to resolve Automobile Complaints?

So how can an individual file a vehicle complaint? Keep on reading to know more.

1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :

Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500

However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.

So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.

2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.

3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/

We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.

We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved

No service under Warranty

Charging more money

Bad Customer support

Vehicle registration issues

Faulty vehicle sold

Old model sold

Complaint regarding manufacturing defect in my car (TOYOTA BHARAT kirloskar) ^Open

Date:**/**/**** To The Consumer Department Toyota Subject: Complaint regarding manufacturing defect in my car. Dear Sir/Madam, I would like to lodge a formal complaint with you regarding the problems I am experiencing with my veh...

Mar 21, 2023 by bhavesh b sheth

420 karna (HYUNDAI) ^Open

*A! *(@ &M*>*> *M*>*M%@ G *>% 'K>'!@ *(> ** +*M@ !IM/B.G $H/>* *G *@ &?*M*@ &M*>*> car *M*>*M%@ G (>. M*>*+* *(>...

Mar 19, 2023 by Pradeep Kumar yadav

(Ivoomi Me) ^Open

...

Mar 17, 2023 by Kaluram Parihar

Refund not credited (UBER) ^Open

uber charged way higher prices than the initial fare. later the refunded amount was automatically taken back from uber cash ...

Mar 16, 2023 by Shilpa sharma

Misinformation and misleading to buy the car (Skoda India) ^Open

On Dec **th ****, we had contacted Mahavir auto to purchase Skoda Kushaq. We had asked for the top end variant in STYLE and that we needed the car in * week. Mr Anil had misled us into booking Skoda Kushaq STYLE *L instead of *.*L even after as...

Mar 15, 2023 by Praveen Bolloju

Helmet not received (Jawa 42 ) ^Open

Bike has been purchased on Feb *th. Today is March *. Till now , i have not received the helmet with the bike....

Mar 04, 2023 by Sandeep M

Company deny to provide the product (Okaya EV) ^Open

Okaya company id denying to provide me my booked Okaya EV in my booked price. I have booked the said amount (RS ****) fixed by company on ** th Feb **** ...

Mar 02, 2023 by Abid Raheman Khan

Newly bought Hero Passion Pro bike engine turns off very frequently while running (Hero Motocorp Limited) ^Open

Bike make & model: Hero MotoCorp Passion Pro BS* F*. Chassis No (VIN Number):MBLJAW***NHB***** Purchase date: **-Mar-** Major complaint: Bike engine turns off very frequently. When we press the clutch to slow down the vehicle or shift gear fr...

Feb 22, 2023 by J.Jayamanikandan

Refund not yet credited even after 25 days (OLA ELECTRIC) ^Open

Dear sir/madam, My ola booking id OET-***************-UDC***,I purchased ola S* on **.**.** by making whole payment via credit card. Then i cancelled the ola on **.**.** & booked ola S* pro by making whole payment. For S* cancellation, I ...

Feb 18, 2023 by Carol francis x

PARTS CHANGED WITHOUT CONSENT AND VEHICLE ISSUES NOT RESOLVED (Royal Enfield) ^Open

My parts were changed without my consent also my issues were not resolved and my motorcycle is at there service centre from ** feb till date....

Feb 07, 2023 by SAURAV MANDAL

Black Marketing by Toyota Dealership (Toyota ) ^Open

Booked Toyota Hyryder V Variant Top Model on *th October **** with UTTAM TOYOTA NOIDA SECTOR-**. It’s been more than * months now, however the sales representative is not updating on the vehicle status. Even the VOC Team of toyota is doing n...

Feb 05, 2023 by Sahil Paul

Refund of amount (Zoom Car India Pvt Ltd) ^Open

I had booked one car through zoom car on **.**.**** by paying Rs.*****/- car booked but while going to pickup car msg received car not available choose another car diff Rs.***/- again paid by me, but while on the way to pickup car again msg rec...

Feb 04, 2023 by MAHESH KHAMBIA

Ecu nahi mila 1 mahine se jada ho gya (Tvs Motors) ^Open

Mene ** march **** ko tvs raider kharidi thi jisme sbse pehle O* sensor me problem aayi thi mere baar baar bolne par bhi usko theek bataya gaya * mahine baad bht jada jor dene par usko check kiya to kharab nikla phir usko change karane ke kuch ...

Jan 21, 2023 by Tasleem

Refund not processed (Himalayan Motors Srinagar) ^Open

I paid the booking amount (on *nd Jan) and downpayment (on *th Jan) for Mahindra Thar to Himalayan Motors. I was told that the car is ready to be purchased. However, once I made the payment, the salers manager at Himalayan Motors informed me th...

Jan 18, 2023 by Ishaan Sethi

Bike switch off problem (Hero) ^Open

sir i bought splendor plus black accent model on april ****.from buying the bike gets switched off frequently.after their promise and free services the problem not solved.there is also warranty but they are not rectifying the problem.please hel...

Jan 06, 2023 by jaikumar Alagarsamy

Part missing in bike (Royal Enfield) ^Open

Pillion holder on the right side is missing for the classic *** bike which i purchased on October *, when u asked the show room management they said it's by diversity they have nothing to do with, but other bikes in the showroom have the holder...

Jan 02, 2023 by Viswanadh Chintha

Inherent manufacturing defects in a brand new VW Taigun purchased from Lally Motors Chandigarh (Volkswagen India) ^Open

With much anticipation of enjoying a great experience with a Volkswagen product, I purchased a new WV Taigun *.* Manual Petrol version for my wife, earlier this year, from Lally Motors, Chandigarh. Much to my dismay, in a weeks time from the ...

Dec 28, 2022 by HARSH BHATIA

Refund of advance from Java Motor company (JMB Motor World LLP ) ^Open

I had paid an amount of Rs.****/- (Rupees five thousand) to JMB Motor World LLP at its Anna Nagar branch in Chennai, Tamilnadu, on **.**.**** as advance for the purchase of a java motorcycle, However, as there were many complaints regarding the...

Dec 16, 2022 by Gowrishankar

Complaint against authorized service center (Pps Motors Private Limited) ^Open

The car was damaged at the time of delivery. Seems to be physically damaged by the personnel in the Service center. Given the Car for *nd Year Maintenence Service. Called them on *th Nov, But the service date was given on **th Nov. it got dra...

Nov 21, 2022 by Bhavani Eswar

For getting same issue repeatedly with gear rod (Hyundai Venue) ^Open

I have brought a vehicle (HYUNDAI VENUE IMT )in August ****.My issue is with gear rod which gets stuck while driving and it doesnt move.i had this problem in november ****.It has been resolved by company by replacing accuator plates then.But th...

Nov 18, 2022 by Janardhan goud

Stealing petro (Swiggy) ^Closed

Yesterday night around **.** Swiggy Delivery Boy Mr. Sagar found stealing petrol from two wheeler Activa MH**CS****. in crescent bay society bhoiwada parel. We request you pls take strictly action against him. ...

Feb 28, 2023 by Dipesh

Faulty vehicle (Renault Car ) ^Closed

We have taken a New Renault Triber and the vehicle Gearbox was over heating within * months of use and less than ****kms driven. We had taken the vehicle to return it to dealer but we were sent to service center where they repaired the vehicle ...

Jan 28, 2023 by Prashant Nahar

Cash and online both payment taken for one ride (Ola Cab ) ^Closed

Driver took cash though ptm payment was auto deducted...

Oct 31, 2022 by Jhilmil BAGCHI

Battery in warranty denied repairreplacement (Okaya Batteries) ^Closed

My ebike battery of Okaya company which is still in warranty period was giving trouble since beginning and repaired twice by OKAYA earlier but on current complaint they denied any further repair and denied replacement too...

Sep 29, 2022 by Himanshu

DCT Fault on day of Delivery (Tata Motors Altroz DCA) ^Closed

I have purchased the new DCA XT version of Altroz on July *th, ****. After driving a mere **km, it stopped on the road with a DCT Fault error on **th day of delivery. This error says, there is critical issues in the transmission system. I calle...

Jul 21, 2022 by Vinodh Nair

Xpulse 4v defective bike and deficient services (Hero Motocorp) ^Closed

A brief snapshot of my ownership experience so far: Xpulse *** *V BS*...

Jun 02, 2022 by Shyam Sundar

Amount is not refund (Mahindra and Mahindra finance) ^Closed

Mera loan no ******* Jo ki Mahindra ***di tractor ka hi .is company ne mera ***** rupes jyda pay kr diya hai jiska date **.**.**** hii ...

May 14, 2022 by Anand Kumar

Fare not credit in my ac (ANI Technologies Pvt Ltd) ^Closed

main ek online cab partner hoon ola me ek rider ne kiraya nahi diya or componey bhi nhi de raha hai....

Apr 04, 2022 by MANISH KUMAR SINGH

After the general service complaint is not solved (Royal Enfield heritage automotive kodungallur ) ^Closed

My Himalayan bs* complaint is not solved yet (ID :CAS-********-V*M*T*). More over many other problems is facing now. What's about your services team update. Are they can fix this issue. The bike is rpm is low all the time, some time the bike h...

Apr 04, 2022 by Abhimanyu M S

NEW BOOKED CAR NOT DELIVERED BY SHREENATH KIA ADAJAN AFTER 29 WEEKS (Kia India) ^Closed

I have booked KIA SONET HTK GREY dated **.**.**** from Shreenath Kia Adajan Surat Gujarat after paying Rs **,*** booking amount. I was informed waiting period of ** weeks in writing. Till date even after ** weeks my car yet not delivered. Shre...

Feb 14, 2022 by Mitesh Thakkar

Car not delivered by Shreenath KIAAdajan after more than 28 weeks (Kia india) ^Closed

Feb 07, 2022 by Mitesh Thakkar

Not refunding the amount (Agas Auto Tech) ^Closed

My name is S.Rajesh s/o S.Srinivas Rao. I am from Hanamkonda, Telangana. My father has a harvester rental business named SRST Harvesters here in Hanamkonda. G.Alagumuthu proprietor of AGAS AUTO TECH has contacted us through social media pla...

Jan 18, 2022 by Sampelli Rajesh

Car damaged at Pitstop service center (Pitstop) ^Closed

I have recently had * orders with pitstop to get my car repaired. First Order #****** - Rear bumper painting *. Finishing is very poor *. Visible spots on the bumper after painting Second order #****** - Front bumper painting Third ord...

Dec 28, 2021 by B L Sulok

Car damaged at Pitstop (Pitstop) ^Closed

I had left for my car service at pitstop. But they have not repaired my car properly and also have made new damages to my car, for which I am at loss. Also there is no response from their end....

Dec 27, 2021 by B L Sulok

Uber is not deleting account (UBER) ^Closed

Hello team I tried contacting uner support team multiple times to delete my uber account ********** permanently. But I am not receiving any support. Kindly help me on this issue. ...

Nov 29, 2021 by Kishore Kumar Kasi

NOT issuing NOC for transfer of ownership of diseased husband s vehicle even after 60 days of repaym (Shriram Transport Finance Company Limited) ^Closed

My late husband took loan ( loan no. TMKU*T*********) on his commercial passenger vehicle ( KA**D****) from STFC Tumkur in July ****. My husband demised during April **** due to covid **. Being my husband's legal hair I approached STFC office T...

Oct 23, 2021 by Girijamma

Uber charges for a trip not done (Uber Cabs) ^Closed

I book an Intercity Ride. Driver confirms. Picks up passenger. Goes *** meters. Says he has NO PERMIT for Intercity. Drops us at starting point. Uber charges us Rs. ***/-. ...

Sep 08, 2021 by Neelakshi

Bike not delivered even after 90 days been told to wait for another 90 days No refund of booking amo (Palladium Automotive) ^Closed

I have booked Royal Enfield Himalayan on **th of April **** in Palladium Automotive, Mira Road. Before booking the executive informed me that the bike will be delivered within **-*** days. When I visited the showroom today (* July,****) , to e...

Aug 25, 2021 by Dhiraj Solanki

Engine Lights continuously Blinked Open on my dashboard (Hyundai Motors India Limited) ^Closed

Dear Sir/Mam, This is Sachin Shiradkar who is resident of Nanded has purchased my *st new Car Grand i-** sports *.* in Oct **** mentioning the Chassis No: MALA***CLKM****** & Engine No: G*LAKM****** car was purchased from “Ishany...

Aug 16, 2021 by Sachin Shiradkar

Faulty Motorcycle Received Error In RC Book (Jawa Bike) ^Closed

I booked a Jawa ** Nebula blue colour single channel ABS from K.K. Motors Bandra in January ****. I was first told that the motorcycle in road cost was ******/- INR after a few days they asked for ****/- INR more because the prices had increase...

Jul 24, 2021 by Lucas Peter Pires