How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
External damage of my vehicle royal enfield during servicing (royal Enfield, nandi motors, nanded) Open
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May 29, 2023 by Mohammed Fayyaz
Accessory not deivered (OLA ELECTRIC) Open
Ordered and paid ...
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Buy Back Car Haven t received the agreed amount from the agreement back (Spinny Company) Open
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May 23, 2023 by Madhura Hirve
Received Faulty Vehicle with having Cluster reading issue (Mg Motor India) Open
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May 13, 2023 by Naga Sudheer Kumar Jamjam
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May 10, 2023 by Landa Nagraju Reddy
Refund (Revolt motors) Open
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May 06, 2023 by Ruthwik Chala
Car delivered with faulty rusty parts (Skoda Auto Volkswagen India Pvt Ltd) Open
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May 03, 2023 by AMIT SHARMA
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Apr 16, 2023 by Umang Kumar
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Misbehave and fraud (Tata ) Open
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Apr 08, 2023 by Prateek Kapoor
Bad Service and Spoiled the Car (Mytvs Car Service) Open
I have given my car for a general check-up and service on **th March ****. JOB card Number RJC-KBNB**-*******. Service Assistant Name Surya- ***********. The service Assistant informed me that need to replace the clutch full set and brakes ...
Apr 06, 2023 by Kishorbabu
Damaged Alloy wheel on Tata nexon (Tata Motors) Open
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Apr 05, 2023 by Varun
Faulty Tata Safari XZA Sold by Dada Motors Dealer of Tata Motors Khanna Punjab (Tata Motors) Open
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Mar 31, 2023 by Gagan Bhargav
Complaint regarding manufacturing defect in my car (TOYOTA BHARAT kirloskar) Open
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Mar 21, 2023 by bhavesh b sheth
*A! *(@ &M*>*> *M*>*M%@ G *>% 'K>'!@ *(> ** +*M@ !IM/B.G $H/>* *G *@ &?*M*@ &M*>*> car *M*>*M%@ G (>. M*>*+* *(>...
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(Ivoomi Me) Open
Mar 17, 2023 by Kaluram Parihar
Misinformation and misleading to buy the car (Skoda India) Open
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Helmet not received (Jawa 42 ) Open
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Company deny to provide the product (Okaya EV) Open
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Mar 02, 2023 by Abid Raheman Khan
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May 20, 2023 by Zubair Khan
g kg 2g 8 2059 8g 0 9 50m6i g 9k 8 8m g 8m0 h8g 9 8g (50M0@( .9?&M0> K> 0>8M%>( >2>5>0 0K! K>) Closed
*M*@.>( *G (?*G&( *H **M*@( K> !@***?* .*?&M*> .AG ,*A$ **G*>( ?/> > **> *H **G (?*G&( *H .AG...
Apr 06, 2023 by Mahavir panchal
Refund not credited (UBER) Closed
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Mar 16, 2023 by Shilpa sharma
Stealing petro (Swiggy) Closed
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DCT Fault on day of Delivery (Tata Motors Altroz DCA) Closed
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Xpulse 4v defective bike and deficient services (Hero Motocorp) Closed
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Amount is not refund (Mahindra and Mahindra finance) Closed
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After the general service complaint is not solved (Royal Enfield heritage automotive kodungallur ) Closed
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Jan 18, 2022 by Sampelli Rajesh
Car damaged at Pitstop service center (Pitstop) Closed
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Dec 28, 2021 by B L Sulok
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Sep 08, 2021 by Neelakshi
How to file a complaint against Company?
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Complaint filed against: Byju's