Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
Most Common Issue Reported for Automobiles Complaints
So we have booked a Zoom Car on *st Dec **** in Hyderabad near Balanagar at *:** pm and when we went to the given specific location the car was nowhere to be found near or at the specified location and we were searching the entire area on our f...
Dec 03, 2023 by Pavan Kumar
Service center agent did pick up for vehicle service and did the damage in service center by service team.it is kind of damage driver side.they said they replace the damaged parts.but this is new car with less than a year and if parts replaced ...
Nov 23, 2023 by Koteswararao
Mane**/**/****ko jagmohan moters par Swift zxi CNG book ke thi jise ke full payment **/**/** ko ke the**/****tak delivery agerment tha jo**/**** tak delivery nhi ke ha muja dabel payment vapis karne ka bare ma...
Nov 21, 2023 by Kitab kaur
I given my car for service after stuck in road Breakdown on **/**/** .I toe my vehicle to nearby workshop for fuel leakage through injectors .After few he started calling for money . With out scanning he started Asking *****.. actually on ** /...
Nov 20, 2023 by Nishad
My registration number MP**CM**** IN ** MONTHS @**k km my Tata harrier engine broken down car is in Tata frontier workshop in Karmeta Jabalpur. Service manager Mr. Manoj bhatt told me that it will not be covered under warranty(while it is) bu...
Nov 06, 2023 by Peeyush Khare
I wish to formally register a complaint and my dissatisfaction over service of my Maruti Baleno Car at one of Bosch Car service stations in Bangalore. Service Station: Yes Motor, Whitefield, Bangalore Invoice# YSM-I***** (attached) Incid...
Nov 04, 2023 by Srinivasan M
The chain tightening of the motor cycle is not possible as the wheel is fixed at the rearmost location of the adjustment slide of the rear wheel in the new motorcycle. The chain is hitting the chassis as it is too long and loose. Initially, I w...
Nov 04, 2023 by V Rajagopal
I purchased TATA punch on **rd Oct **** from mascotmotor(TATA dealer)-Aligarh. Car was delivered from his another branch in Bulandshahr. Now on **st Oct ****, I took my car for PPF coating(to protect car paint/extend car paint life) where it wa...
Oct 31, 2023 by AMAN KUMAR
My left side door panel is repainted and appearing yellow colour and is fading. ...
Oct 28, 2023 by Shashidhar soppin
I have been cheated from Mahindra Cars , They have sold me a Faulty Car - Earlier it was having only steering Vibration now it had started showing *+ Errors on My Car Dashboard. Now it even shows a Transmission Error. How come a Brand new car w...
Oct 26, 2023 by Vinay Pasari
Customer Name: MANOJ KUMAR V.R Registered Contact Number: ********** Alternate Contact Number: ********** Vehicle Model: TVS N TORQ *** Vehicle’s Registration Number:KA ** EQ **** Vehicle's Engine Number:AG*AJ******* Vehicle’s Frame...
Oct 26, 2023 by Manoj kumar V.R Manu
We have purchased M G gloster two years back TN ** BR ****. From day * we r facing lot of issues like sensor problem, engine oil leakage, timing belt problem etc., Almost all the time vehicle is lying in service centre. Service center people no...
Oct 16, 2023 by Radhakrishnan
Namaste, I am Rekha Joshi from Belgaum, Karnataka & my contact details are ********** & mail id is firstname.lastname@example.org. I purchase a TVS scotty in Jan'**. since then the vehicle stops in the middle of the road. It is too risky & was abo...
Oct 12, 2023 by Rekha Joshi
Good morning Sir I'm Mahesh kumar Mahapatra, a honest customer of your nissan vehicle who blindly believes everything regarding the car of Magnite and on **/**/**** , I bought a new car from Jahnavi Nissan showroom, Bhubaneswar, Odisha showroo...
Oct 10, 2023 by Mahesh Kumar Mahapatra
I am writing to formally lodge a complaint against Triumph Motorcycles regarding the significant issues I have encountered during my recent motorcycle purchase experience. On July *, ****, I enthusiastically booked a Triumph Speed *** during...
Oct 09, 2023 by Sreejith Rajeev
It's been * months since I gave my bike to them from the service center of the said company, whenever I go there they give me rude answers and the company of the said bike company doesn't pay any attention either. Submitting a complaint for th...
Oct 08, 2023 by pravin p gujarathi
Purchased vehicle on **/**/**** from next day we noted the problem in meter reflection showing wrong reading and no information how much kilometar it run no proper uses of battery showing because of this we face * time break down in between way...
Oct 08, 2023 by Sandeep
I purchase a new MG hector plus , last year **** in june End from puneet automobiles , car has run total ***** km only , and its under warranty , and front right tyre has come up with bubles, but showroom is not changing the tyre and asking for...
Oct 06, 2023 by Sachindra Dwivedi
I HAVE PURCHASED TATA TOGOR ICNG- MH**LM**** FROM FORTUNE CARS * MONTH BACK. AFTER MONTH ISSUE STARTED LIKE ACCELETOR NOT WORKING, RATTLING SOUND AND AC WHISTLING SOUND IN CAR AND HAVE VISITED * TIMES BUT STILL ISSUE CONTINUES ...
Sep 29, 2023 by RAMESH ANAND MORE
My Vehicle was broken down on **th Sept'**. TVS Jupiter ***CC was Purchased in April ****. I tried with the showroom for roadside assistance but it failed. Somehow I towed the vehicle to the showroom where the vehicle was purchased. they told m...
Sep 25, 2023 by Pavan Singh CH
I am falsely charged ****/- by the Nestaway team for things that I am not obliged to. Following are the details on each charge applied. *. Wall REPAIRS - defect (****) - There is not a single wall repair in my room, I have completely no clue...
Nov 29, 2023 by Sneha Patil
I have given my Jeep compass for service at "SREE KRISHNA AUTOMOTIVES HYDERABAD PRIVATE LIMITED", Miyapur, Hyderabad. I was informed that the cost of service would be around Rs *****/- I kept asking them for a final invoice before delivering t...
Oct 11, 2023 by Trilokchand Kilari
RESPECTED SIR, am writing to complaint about the recent string of poor bus service. Today we booked a bus ticket for my mother Hyderabad Kphb to Kurnool at morning *.** that we showed reservation ticket number She went and travelled kphb t...
Sep 06, 2023 by GANACHARI kalyani
The car was not delivered on the delivery date by the dealership on the date **/**/**** the dealership people given commitment to me on the car will be delivered on special date and me and my friends and family went to take the car delivery on...
Aug 27, 2023 by Purushottam guttal
I had purchased TATA nexon car on **th Jun ** at price of **lakhs + *k RC transfer charges from Cars** (Garuda mall, Bangalore), Cars** claimed that the car is not accidentally damaged and Zero parts were repainted, it is a year-old car to I...
Jun 29, 2023 by Viral Chauhan
I traveled in delhi chatarpur to golf course sector **b dwarka to dwarka delhi from uber cab services on*st of feb and after the trip was over, I left my clothes in the vehicle that day, and the next day I contacted my driver he confirmed.s th...
Jun 25, 2023 by aditya singh
baik > ( *>, *H ( (,* JA ** ANHH ***** Golu gir wo *$K* @* Gangahoni viyabra *>"< .*@@...
Jun 17, 2023 by mahesh bharti
I booked a ride on ** may **** from Golconda Fort Qazi Galli to bandlaguda royal sea pan shop i exidently paid the amount two times first auto debit from my Paytm and i exidently paid the amount from my phonepe If you want screenshot i will p...
May 20, 2023 by Zubair Khan
*M*@.>( *G (?*G&( *H **M*@( K> !@***?* .*?&M*> .AG ,*A$ **G*>( ?/> > **> *H **G (?*G&( *H .AG...
Apr 06, 2023 by Mahavir panchal
uber charged way higher prices than the initial fare. later the refunded amount was automatically taken back from uber cash ...
Mar 16, 2023 by Shilpa sharma
Yesterday night around **.** Swiggy Delivery Boy Mr. Sagar found stealing petrol from two wheeler Activa MH**CS****. in crescent bay society bhoiwada parel. We request you pls take strictly action against him. ...
Feb 28, 2023 by Dipesh
We have taken a New Renault Triber and the vehicle Gearbox was over heating within * months of use and less than ****kms driven. We had taken the vehicle to return it to dealer but we were sent to service center where they repaired the vehicle ...
Jan 28, 2023 by Prashant Nahar
Driver took cash though ptm payment was auto deducted...
Oct 31, 2022 by Jhilmil BAGCHI
My ebike battery of Okaya company which is still in warranty period was giving trouble since beginning and repaired twice by OKAYA earlier but on current complaint they denied any further repair and denied replacement too...
Sep 29, 2022 by Himanshu
I have purchased the new DCA XT version of Altroz on July *th, ****. After driving a mere **km, it stopped on the road with a DCT Fault error on **th day of delivery. This error says, there is critical issues in the transmission system. I calle...
Jul 21, 2022 by Vinodh Nair
A brief snapshot of my ownership experience so far: Xpulse *** *V BS*...
Jun 02, 2022 by Shyam Sundar
Mera loan no ******* Jo ki Mahindra ***di tractor ka hi .is company ne mera ***** rupes jyda pay kr diya hai jiska date **.**.**** hii ...
May 14, 2022 by Anand Kumar
Order ID OET-***************-ITE*** Ordered OLA S* scooter and it was delivered to me on *th March, **** and I received the delivery confirmation email on *th March, ****. It has now been more than ** days and I have still NOT received th...
Apr 26, 2022 by Abhiran Halder
main ek online cab partner hoon ola me ek rider ne kiraya nahi diya or componey bhi nhi de raha hai....
Apr 04, 2022 by MANISH KUMAR SINGH
My Himalayan bs* complaint is not solved yet (ID :CAS-********-V*M*T*). More over many other problems is facing now. What's about your services team update. Are they can fix this issue. The bike is rpm is low all the time, some time the bike h...
Apr 04, 2022 by Abhimanyu M S