How to file a complaint against Company?
- Go to "File a Complaint" page
- Choose Company and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Company
Automobiles or cars remain one of the easiest modes of transportation. There has always been a debate about the invention of the automobile as some people think that automobiles have made people lazier whereas the other half thinks that it has made life easy.
According to a recent survey, there are a total number of 1.2 Billion vehicles in the world which clearly states people generally see it as a boon. People generally purchase cars over other vehicles as it is convenient and an easy way of transportation.
Famous Automobile Companies of India
The leading automobile companies in India include:
Tata Motors Ltd.
Mahindra & Mahindra Ltd.
Maruti Suzuki India Ltd.
Hero MotoCorp Ltd.
Bajaj Auto Ltd.
Ashok Leyland Ltd.
Sundaram Clayton Ltd.
TVS Motor Company Ltd.
Eicher Motors Ltd.
Force Motors Ltd.
Most Common Automobiles Complaints
The owners of four wheelers and two wheleers both are experiencing similar types of issues in India. The most common complaint in cars include faulty vehicle, inadequate quality checks before delivery, feature not working etc. However, for bikes and two wheelers the common complaints reported by consumers in Bangalore, Pune, Mumbai, New Delhi, Noida, Kolkata and Chandigarh are leaking engine oil, mileage problem, starting trouble, no proper brakes etc. Hence, the common problems an individual faces after buying an automobile include:
- Old model delivered
- Worn out tires
- Registration issues
- RC number not provided
- Damaged car supplied
- Defective vehicle
- Vehicle service issue under warranty
- Missing Feature
- Oil leakage
- Inadequate Quality check etc.
How to resolve Automobile Complaints?
So how can an individual file a vehicle complaint? Keep on reading to know more.
1. Contact Automobile Company:
First and foremost the consumer should try to contact the Car Dealer or Bike Dealer in case of any issues in the vehicle. You can also contact the customer care number of the Automobile company as you can contact them from anywhere be it Bangalore, Mumbai, Pune, Kolkata or Ranchi. As Automobile companies value customer feedback so they will try to resolve the complaint at this stage only. The customer care number of some of the leading automobile companies in India are :
Tata Motors Customer Care India - 022-62407101
Mahindra & Mahindra Customer Care India – 1800 209 6006
Maruti Suzuki Customer Care India – 1800 102 1800
Hero MotoCorp Customer Care India – 1800 266 0018
Bajaj Auto Customer Care India – 7219821111
Toyota Customer Care India – 1800 425 0001
Chevrolet Customer Care India – 1800 3000 8080
Mitsubushi Motors Customer Care Number – 1800 102 2955
Honda Motors Company Ltd. Customer Care Number – 1800 708 6555
Ford Motor Company Customer Care Number – 1800 419 2500
However, in some cases it has been seen that the Automobile companies refuse to cooperate with the customer especially in cases such as Car damage due to service center, engine leakage, battery issue, starting trouble, car warranty etc.
So how can a consumer file a complaint against an automobile company in such cases? Firstly you should talk to the manager of the particular showroom and try to understand your options. If you feel that they are being reasonable you should try and settle the case.
2. Send a Legal Notice:
However, if you feel that they are totally at fault and are unwilling to offer any compensation, repairs or resolution to you, then you can take a legal action against them by sending them a Legal Notice. You should contact a lawyer for drafting or sending a legal notice to automobile company. A well drafted notice by a professional lawyer has gravity.
3. File a Consumer Case:
If you do not hear back from your automobile company after sending a legal notice then you should approach Consumer forum for getting resolution in your case. You can file a case at your nearest consumer forum, if they are not responding to your concerns. You can check our article on how to file automobile complaints in India here https://voxya.com/stories/how-to-file-a-automobile-complaint-in-india/
We at Voxya help in taking legal action against Car dealers and Automobile companies. We also help reaching out to company officials by using Social media, emails, sending notice and approaching the consumer forum. No company will want its name & reputation to be dragged in court so if you are reaching them correctly, they will try to resolve the issue.
We generally receive about hundreds of automobile consumer complaints every month which include used car complaints, auto dealer complaints, bike dealer complaints and complaints against bike dealer companies etc.
साहेब माझ नाव गजानन पाटील आहे माझी गाड़ी च इंजिन च काम निघाल होत मि गाड़ी फर्स्ट चॉइस नेशनल गेरा...
Jun 05, 2019 by GAJANAN PATIL
I bought a car from PPS Motors Nagawara Bangalore and my refund was not processed. After * weeks I got a partial refund and balance is not yet given and there is no response too for the calls and emails. This is really mental harassment and fin...
Jun 02, 2019 by Arvind Kumar M
Datsun sold us a defective vehicle. Engine and clutch broke down within **** kilometres. I had a pathetic experience with the service team. After changing the parts the vehicle is underperforming. Service team not ready to acknowledge. It doesn...
May 30, 2019 by MOUMITA SANDEEP KHANGAOKAR
An NRI recently moved back to India. With a great trust on Toyota, I had booked an Innova Crysta Auto Gear, particularly as I am not used to manual driving but Harsha Toyota had delivered a manual transmission Innova instead. Now Toyota says th...
May 28, 2019 by Gopi krishna kishore
I drafted this complaint on behalf of Mr Kunal Kakkar I booked a car Swift ldi on */**/**** and Mr Gulshan Bagga from Auto Cars booked my car. But after * month this person wasn't able to find a car so I purchased a car from Magic Auto. Now I w...
May 27, 2019 by Tarun Gaba
Damaged new vehicle by a service centre. Vihaan Honda, shop no **, Soham plaza near ICICI bank, GB road Manpada thane west....
May 27, 2019 by Atik Kassim Hublikar
I purchased Hyundai creta from Sachin Hyundai, Bareilly on ** Apr **. I am serving in the Indian air force and I want to register my car from my hometown i.e Delhi. I received a call on ** Apr about RTO. I tell them Dwarka RTO. They told me Dwa...
May 26, 2019 by Parshant bhardwaj
Marikar Motors Trivandrum charged me for Royal Enfield spoket drum. Actually my vehicle under warranty. I maintained periodic service with them only. Something happened to the spoket drum from their side during periodic service. I informed them...
May 19, 2019 by Dileep kumar vs
I have Royal Enfield Thunderbird *** cc. I have purchased this bike from Monga Motors Panipat (Haryana). With Reference of Invoice No.SPI*************,SLI*************. Job Card No. RJ*************. On *rd April ****, I went to Kaytee Automob...
May 16, 2019 by Ankur Jain
I bought a **** model Hyundai Xcent car (white colour) at Namakkal showroom, Tamilnadu (Pin code-******) with Registration number "TN ** E ****". I wanted to complain about the bad experience we experienced at Namakkal showroom. I had a Santro ...
May 14, 2019 by Monisha Mani
I purchased a bike from Rajput motors in the year ****. But they are not giving my Rc. I have been visiting their place from nearly about one year. Every time they ask for my documents and I have given plenty of times nonetheless they are not m...
May 11, 2019 by Sukhjinder Singh
I have booked an XUV*** from Mahindra on ** March **** and till now it's not reached. They are playing with customers feelings and nothing else and wasting our time. It has been now ** days and my car is not reached to me. I have booked xuv*** ...
May 10, 2019 by Mohammah Burhan
*) As per the attached agreement I have given Rs ***** to Maruti trading for the business of LED manufacturing in two instalments of Rs ***** and Rs ***** as a security deposit. *) As per the agreement I have received the raw material after th...
May 08, 2019 by Haresh karmore
I've purchased Hyundai Grandi** vehicle in the year of **** January in SPS Hyundai Thiruvallur, India. In total, my car has run **k Km's in the last *.* years. Also, SPS Hyundai gave a commitment of * years engine warranty or * Lakh km but the ...
May 08, 2019 by Vignesh damotharan
I have purchased a car through the company leased car program in my company in December **** when VAT was in place. I got to know that finance vendor is charging GST on the road tax amount which is already paid to govt as tax amount. So need ad...
May 07, 2019 by Anandrao Kalburgikar
We had purchased New Activa *G in the month of Jan ****. I did all the services at a scheduled time. In mid of April ****, we started facing the problem with the bike battery. The bike stopped one-day early morning, got checked informed batter...
May 04, 2019 by Gitesh Baikar
Date: April **** Service type: Left ORVM not working Details: There was a rat bite to our duster CVT petrol version (* months old) took from Renault showroom silk board Bangalore. I took the car to Mysore road service centre and got correc...
May 03, 2019 by Gurutej
I have purchased an Exide battery for my Scooty on **/**/**** but this battery stops functioning and then I lodged a complaint on **/**/**** to Exide customer care having complaint reference number- EJR*******. The customer care executive told ...
May 02, 2019 by RAHUL KUMAR
I had purchased Hyundai I ** in December **** with the on-road price. Showroom assured for the passing of car and other services. Picture start from here after selling the car they not called once for car registration and whenever I called the...
Apr 25, 2019 by JIGNESHKUMAR rameshchandra Patel
How to file a complaint against Company?