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Postal Complaints

Postal or courier service is considered to be one of the cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lacs as recorded in May 2008.

Well, India has many local and international courier companies providing postal service, but still, consumers file courier complaints at some point in time. Things can always go lousy such as late deliveries or items in the package get damaged, and the list can go on.

If you have encountered any such postal complaint with your courier company, you must have brought it to their notice, but many complaints against the courier company remain unresolved. According to stats in 2020, 1449 grievances are pending unresolved in the Indian Post Office and stats could be different for other courier companies.

There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination.

In this article, we have mentioned India's famous postal companies, and the types of courier complaints the customers face with them.

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Famous Postal or Courier Companies in India


1. Indian Post Office: Indian Postal Service serves as a backbone to the society with a network of almost 1,56,600 post offices in India, with nearly 90% operational in the rural part while the rest 10% in the urban area. Since 1854 Indian post offices have served the country. In the 1850’s they used to deliver happiness to people in 10 paisa postcards and yellow envelopes, and still, they are delivering happiness to people all around the globe. Today, there is no such village or town in our country, which is not covered by the Indian Postal Office. Also, it is a public or government courier service, so the charges of sending a parcel across the globe would be comparatively cheaper when compared to the other private courier companies.

2. Ecom Express: Ecom Express private limited is one of the leading logistic providers. It has more than 36,000+ employees currently working with them and is all geared up to create more employment opportunities in the future. Now, Ecom Express covers more than 27,000 pin codes and is delivering the packages to more than 2650+ cities. Their prime motto is to deliver the parcels with the utmost speed, safety, and reliability nationwide to all industries. They provide various services like Express Services, Digital Services, and Fulfillment services but many times they get complaints for courier service.

3. Delhivery: Founded in the year 2011, and headquartered in Gurugram, Harayana, Delhivery Pvt Ltd is one of the most trusted and leading brands, when it comes to sending parcels around the globe. Delhivery has a nationwide network, covering almost every country, state, district, the town as well as villages. They cover 17,500+ pin codes and 2300+ cities only in India. Delhivery is one of the most reliable courier companies for shipments. Even during the pandemic situation of COVID-19, when people were afraid of stepping out of their home, Delhivery courier company kept on working, so that they could fulfill the needs of society. But like any other player they too receive many complaints against them.

4. FedEx: Formed in the year 1973, FedEx, or rather Federal Express, is an American multinational delivery service company. The company is known for its overnight shipping services, along with providing real-time updates of the location of the parcel to the clients. Though this has become a common feature in today’s era, this system of tracking the location of packages or tracking AWB numbers was introduced by the FedEx courier company. FedEx courier company provides shipment facilities all around the globe. Currently, FedEx has 16 clearance facilities in India but sometimes they are unable to locate the whereabouts of their shipment.

5. DTDC Courier: Desk to Desk Courier and Cargo or DTDC Express Limited or DTDC is the same. It is an Indian courier company and handles more than twelve million shipments every month. The headquarters of DTDC is in Bangalore (now known as Bengaluru), Karnataka, India. Currently, DTDC has its presence in more than 500 district headquarters through its globally expanded network, covering more than 10,500 franchises and providing the customers with comprehensive and reliable services to 10,500 plus pin codes. DTDC serves in more than 240 international locations, including Canada, USA, UK, Hong Kong, and China. However, customers have filed complaints for missing parcels and no compensation for lost packages.

Types of Postal Complaints or Courier Complaints


With a commendable market share in courier, express and parcel market valuation at almost $4.29 billion, India’s courier and parcel delivery services have managed to make a mark in the entire world of being connected via postal services. But with this rate of growing numbers also comes certain discrepancies, which many times go unnoticed but some even become a topic of discussion.

Like every other service being offered, postal services have also had some minor and major mishaps making people angry over the services like items missing in the package, late deliveries, sometimes no deliveries at all and many more to count. Below is a little comprehensive list as to under what category your grievance might lie if you are to file complaints regarding inadequate or unsatisfactory service by the courier companies in your area.

1. Items missing
With local, national and international deliveries beyond and across the country, people have experienced items missing from their packages raising concerns regarding security and safety of deliverables. Dealing with such a grievance becomes a task in itself because sometimes you as a customer do not get precisely what is missing or might be missing in the package and end up complaining late.

2. Package stuck in customs
Handling of packages at customs has always been a concern with several mishaps coming in the news like un-traceable shipment, mishandling, rude behaviour of people at customs, issues of delivering sensitive packages across the border and many more. But parcels stuck at customs is something which is entirely not under one’s control and managing a track of the same is again a tedious job. Even big courier companies like FedEx and BlueDart have got such complaints registered in the past.

3. Late deliveries
This is a persistent issue, especially with Indian postal services - not getting deliveries on time. Late delivery is like a cherry on the cake of receiving the wrong post. When sending one package from one place to the other, you expect to get it delivered and thus might be taking a buffer for the same. But what if you get to know that you sent it on time, but it got delayed midway? If this has happened to you, then you are not alone as it has been and is a persistent issue with many.

4. Non-cooperative customer support
This is the most common grievance of customers that the customer support is rude and non-cooperative. People in the past have also complained about the lack of availability of the support staff or information regarding shipment. Not getting enough cooperation on post-delivery issues often keeps issues hanging midway and thus delays the resolving process.

5. Wrong products delivered
Wrong delivery is again a most common courier complaint that has been raised in the past by customers. This persistent mistake has refrained many people from using Indian postal services and might not even gain people’s trust if it persists in future as well.

6. No delivery
Not getting your package at all can be frustrating, and such frustrating customers often knock doors of their regional post offices in hopes of getting issues resolved. But to the absolute dismay, either not getting a satisfactory response or often, rude behaviour of support staff increases the pain of the consumers. They end up filing complaints against this issue but usually get delayed justice.

7. Damaged products delivered
Most people complain of mishandling of their packages despite instructions of “handle with caution” being communicated explicitly. No compensation for the same is another issue people face pretty commonly under this category. It is always very frustrating to first receive a damaged parcel and then getting no compensation for the loss from the courier companies.

How to file a complaint against the post office or the postman?



Public grievance portal is an initiative started by the Central Government for addressing the grievances of the general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Postmaster in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office.

1. Register a complaint at the customer care number of the Indian Post Office i.e. 18002666868.
2. Go to pgportal.gov.in (Public grievance portal) and get yourself registered.
3. Select lodge public grievance and then enter all your details and select the department.
4. If the complaint is not resolved, approach the Chief Postmaster General here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx

How to resolve courier complaints or postal complaints?



So if you also have had a bad experience in the past with postal services, pretty much above listed possible grievances could be one which you might have faced or might face in future.

To resolve these complaints, you can always call or send an email to them on customer care. If the case goes worse, you can always take them to the consumer forum and file a complaint against them.

1. File support ticket/send an email:
You can always contact courier companies through their official website by going to their contact us section and by sending them an email. The websites and customer service emails of some leading courier companies are:

Delhivery - www.delhivery.com customer.support@delhivery.com
FedEx - www.fedex.com india@fedex.com
DTDC - www.dtdc.in customersupport@dtdc.com
Trackon Courier - www.trackoncourier.com
India Post - www.indiapost.gov.in
XpressBees Logistics - www.xpressbees.com customercare@xpressbees.com

2. Call Customer support:
One of the perfect ways to directly come in contact with the postal company is by contacting it through a phone call for customer support. All these well-known courier companies have a 24*7 working customer care number which helps in resolving complaints as they value customer feedback. The customer care number of some of the leading postal companies in India are :

Ecom Express Customer Care Number - +91-8376888888
FedEx India Customer Care Number - 1800 419 4343
DTDC Customer Care NUmber - +918025361410, +913340329819, +912233004444
Trackon Courier Customer Care Number - +918023417774, +914446617710, +918334043012, +911145593500, +912228510056
XpressBees Logistics Customer Care Number - 020-49116100

3. Send Legal Notice:
A consumer can send legal notice to Courier company in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to a Courier company?

Step 1: Firstly, get a legal notice drafted by a lawyer.

Step 2: Check it properly and make sure it is signed by a lawyer.

Step 3: Keep a copy of it for future purposes.

Step 4: Send the legal notice to Courier company by registered post.

Step 5: Keep the slip or delivery report for evidence.

4. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If the courier company is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you are looking for quick help then <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> at Voxya to resolve postal complaints or courier complaints. We take legal action by sending legal notice to the courier company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you in approaching the consumer forum. We generally receive about hundreds of postal complaints every month.

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Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Package not delivered and it seems package of 12 5 kg is lost (DTDC) ^Open

My parcel of **.*kg from Mumbai to Greater Noida West is missing in DTDC Ghaziabad Branch since *nd Aug and on *th Aug I went to Branch but they could not find the parcel. Customer care never picks the call and there is no reply of mails. How i...

Aug 05, 2023 by Shruti Lakhtakia

Damage artical recived (Skyking Courier Service) ^Open

I'm writing this message to show how my order of worth of **,*** rs has been recieved. The delivery boy came to me in Delhi and told me that both the vases will be delivered in proper condition even after us being hesitant he reassured that he ...

Aug 05, 2023 by Nishi Prabhakar

Incorrect order delivered by courier company (Delhivery) ^Open

My wife had ordered a dress using the Nykaa Fashion app. The clothing brand is called 'Moon Tara' and the delivery partner is Delhivery. The package seemed to have been in transit for a long time. Though the package had reached our city, there ...

Aug 04, 2023 by Swaroop Roy Raj

Never deliver parcel on time (Bluedart courier srinagar kashmir ) ^Open

These people are total waste ...within range of * kms they took * -* days to deliver ..they dnt know how to talk with customer...on each day I'm suffering becoz of bluedart courier of srinagar .so from now I wil never put my parcel through blu...

Jul 27, 2023 by Bilal nazir

CHEATING BY TRANSPORT COMPANY (gati relocation packers and movers bengaluru) ^Open

Company was paid *****/ against (INV-**** dated **/**/****) for transhipment and local transport and they have refused to provide service after payment and not returning money even after three months has lapsed...

Jul 13, 2023 by NANADAN SINGH

Denied home delivery (DTDC) ^Open

Tracking number R********. According to the DTDC tracking details our courier is supposed to be delivered by **/**/**. They have updated the status as package is not delivered. Seller has contacted DTDC team regarding this and they have forwa...

Jul 12, 2023 by Prathyusha K

Package not delivered (Delhivery) ^Open

I have issue with delayed courier. Express delivery which I paid for has not been even moved from Pune to Delhi for final delivery in Gurgaon, even after * days. Every day the delivery timeline is being extended by one day and the tracking show...

Jul 12, 2023 by Varun Jhingran

Package not delivered (DTDC) ^Open

My father sent mangoes from DTDC on *th July bia express deivery which should have been reached in *-* days. On Saturday(*th July) it was Out for delivery but I got message as below D******** is out for delivery.Plz share SMILE CODE (****)...

Jul 10, 2023 by Dipankar Lakhaiyar

Damaged my products while shipping (Porter Courier Services) ^Open

porter delivered my products to Mumbai and they were damaged. now porter is not responding. pls help...

Jun 24, 2023 by Dolly jain

Package not delivered on time (Kerry Indev Express And Velex Logistics) ^Open

The Courier service is updating the order "Consignee not available" without calling the cell phone. They are also updating the order with future delivery date though no one told them (If they never called and Consignee was not available then ho...

Jun 22, 2023 by Shipra Gupta

DHL Charging Heavy duty from customer without prior info notice (Dhl Express India ) ^Open

After the shipment (Personal) landed from Uk to India DHL asked me to pay customs duty which is **%. *) If I Had known this earlier very high duty while making an order I would have never used this DHL service for sure. *) After the pickup ...

Jun 21, 2023 by Abhaysinh Patil

Package not delivered (Xpressbees Logistics Solutions Private Limited) ^Open

I sent a courier from Ahmedabad to Bangalore but it is not delivered. The customer support of Xpressbees is saying that the package is damaged due to an accident and so we cannot do anything about it. ...

Jun 19, 2023 by Arpit Agarwal

Refund not Processing (SMAP LOGISTICS PVT LTD ) ^Open

Smap Logistics company is a fraud company they are not returning back mh SD amount as they said in January the work will be start within * month, It's been *months no work has been started and they don't have clear the company road map , They...

Jun 17, 2023 by Pran Mishra

Package claimed to be lost by the company (Atlantic Couriers) ^Open

The delivery of my consignment no. **********, which was dispatched from India on *th February ****, and has not yet been delivered. The online tracking portal for the shipment has only been showing the status as "awaiting connection" for a lon...

Jun 07, 2023 by Sagar S

DTDC DOING FRAUD WITH CUSTOMERS (DTDC) ^Open

On **st May i have sent a parcel to my friend in Surat Gujarat from Sivasagar Assam, at first they said it will take * days to deliver, on *th June they didn't deliver it on *th June they updated on their website that the parcel was out for del...

Jun 05, 2023 by Uzzal charingia

Wrong package delivered (delhivery com) ^Open

Hello , AWB: ************* I received different package which is not mine. It's totally different not even matched *%. The address is same but the package is totally wrong. And the package value is between ****-**** rupees. And the cust...

Jun 01, 2023 by Praveen reddy

Vehicle Not Delivered (Guru Kirpa Relocation) ^Open

I have booked a R** two wheeler vehicle from Delhi to Pune with Guru Kirpa Relocation As we have discussed earlier quotation was **** hundreds' but some how they have increased near **** Hundreds' the commitment was after delivering the vehicle...

May 26, 2023 by Sacihn

Package not delivered (Apsrtc Logistics) ^Open

I have sent an courier from Tirupati to Machilipatnam with AWB number : ********. its four days completed but still courier not dispatched...

May 24, 2023 by uday

Package not delivered (FedEx) ^Open

The item in the shipment was IPhone pro** and made shipment on Dec **, **** and Tracking Number: AWB ************. While tracking the item it still shows as transit for around two years .The recipient is not receiving the item and thus asked th...

May 22, 2023 by Manonmani

Given the product which i havent order (Shadow Fax) ^Open

The delivery came and taken *** from us and gave a parcel saying you have order but we haven't order any thing he cheated and took our amount *** I want my refund back...

May 14, 2023 by Anjali Singh

Got wrong product (Shiprocket) ^Closed

I were order the fridge Boxes set of * nos, but i got the one bag which is cost **** rs , probably they ship wrong product or they are fooling us whaya sending wrong product and as well no contact details i got to contact them....

Mar 09, 2023 by Priyanka Tammadwar

Delay (Shiprocket) ^Closed

My delivery date was * March and shiprocket send me the new date per date * March to * March now again new date * to * * to ** Please kindly request to you sir help ...

Mar 08, 2023 by Vehan khan

Package not delivered (Agrawal packers and movers DRS) ^Closed

My consignment was packed on the **th February,**** with a guarantee of delivery in * days. When I contacted first after ** days, they mentioned the vehicle had breakdown and it will take further more days to which I agreed. Now after lot of fo...

Mar 06, 2023 by SHUBHAM RAJ

Package not delivered (Shiprocket) ^Closed

Shiprocket has not delivered my order and it has been more than a month now. Despite giving them repeated instructions to deliver it to my address and leave it at my order since I am not available during the day, they do not leave the package o...

Feb 28, 2023 by Spatica Ramanujam

Package is showing delivered to wrong address (Trackon) ^Closed

Hi i am ashish from ghaziabad. I had a package with important documents (marksheets). However the track on delivery guy delivered it to wrong adress to a wrong person. When i contacted the lal kua office and spoke to Manoj kumar @ **********,...

Feb 28, 2023 by Ashish Kuliyal

Wrong product recieved (Shiprocket) ^Closed

I have received totally different product,this product entirely different from your web description....

Feb 26, 2023 by Deepika sharma

Received wrong product (Shiprocket) ^Closed

Date - **/*/**** I have received a wrong product I order a sports bra but received a cheap quality leggings. What is this.......

Feb 24, 2023 by Shilpa sreekumar

Different product (Shiprocket) ^Closed

All the product is already used...

Feb 22, 2023 by Mausami Das Pandey

DTDC delivered my package damaged AWB (DTDC) ^Closed

My shipment was damaged: The parcel received the damaged and the outer box and inside content, both are damaged. Franchisee didn't provide insurance though we asked for it. Is this how your ground staff handles the packages? DID I pay to damage...

Feb 21, 2023 by Pallavi

Wrong Items Received (Shiprocket) ^Closed

I ordered * XXL shirts from The Modern Man website. Payment and delivery was done on Shiprocket. I received one XL shirt instead of XXL. Second shirt I ordered brown and white. But i received black and white. I want to return the items and get ...

Feb 20, 2023 by Gandi Naga Sai Ravi Teja

Product was wrong (Shiprocket) ^Closed

Product was wrong ...

Feb 20, 2023 by Roopesh kumar shiva

Rong parcle (Shiprocket) ^Closed

Rong product...

Feb 15, 2023 by Sagar manchalwar

Fake Weight Discrepancy (Shiprocket) ^Closed

Got an email from the Shiprockret that there was a weight discrepancy in one of the order (which is dried flowers which weighs ***grams only and they’re saying it was *.***kg for a dried flower. Other days I used to receive a picture as a pro...

Feb 03, 2023 by Chelsea Marsk

Prouct not Complete recevied (Shiprocket) ^Closed

We order From shiprocket. * X Pack Of * Lingerie Underwear Set-* - ** Qty: * | Price : ₹***.** Discount : ₹*.** Subtotal : ₹***.** but we recevied only two pieces...

Jan 30, 2023 by Abhi ss

Product changed (Shiprocket) ^Closed

I didn't get the correct product so i want to replace it...

Jan 29, 2023 by Trincy George

Product not received fraud by delivery boy (Shiprocket) ^Closed

I have order from boult website. and delivery agency is Shiprocket..but delivery not done and Shiproket agent call me and talk rudely. they are not ready to give details about my product. product must be misplaced or fraud done by delivery agen...

Jan 27, 2023 by Nitin Thorat

Power massager by shiprocket is a scam (Shiprocket) ^Closed

I ordered power massager from shiprocket since there was a buy* get * offer and the also the colour they have shown in the picture was yellow but when I got the order, it was just * piece of it and a silver colour. I want to return this product...

Jan 27, 2023 by Amit Goyal

Dirty n Wrong product received (Shiprocket) ^Closed

I received a kurta plazo in yellow colour...about *** rs but the product i received totally changed n dirty ...a blue used dirty saree....

Jan 23, 2023 by Neha panwar

Package lost or no detail update (Ecom Express) ^Closed

********** Here is the tracking number i send the tracking through ecom express blr to delhi but from *jan the update is not shared or the passport is lost as the package was my passport i reside in turkey i do work there but for this delivey c...

Jan 17, 2023 by Ritesh ritwick

Package was not delivered but status updated as delivered (Shiprocket) ^Closed

I faced a very bad experience with shiprocket support team. Actually this is my second shipment. but i had a very bad experience with this , my shipment was not delivered but amazon side updated the status as delivered. I raised a POD disp...

Jan 10, 2023 by Venkatesan venkatesan

Resolved

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Ramachal V
Complaint filed against: Byjus

Resolved

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava
Complaint filed against: KFC

Resolved

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

Sibi
Complaint filed against: No Broker

Resolved

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Shrishthi
Complaint filed against: Y Axis Overseas

Resolved

"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "

Chandan K S
Complaint filed against: Yamaha Motor

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"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."

Karthikeyan M
Complaint filed against: Act Fibernet

Resolved

"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

Resolved

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Mahesh K
Complaint filed against: OYO

Resolved

"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."

Vikram B
Complaint filed against: Nobroker

Resolved

"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."

Monika P
Complaint filed against: Mpokket App

Resolved

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Nishant Kumar
Complaint filed against: Hitachi AC

Resolved

"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "

Vadaria J R
Complaint filed against: Smartbuy

Resolved

"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

Resolved

"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

Resolved

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Balaji C
Complaint filed against: Whirlpool India

Resolved

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Madhu Chandra
Complaint filed against: Cleartrip

Resolved

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Roshan
Complaint filed against: No Broker

Resolved

"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

Resolved

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Mayur Pande
Complaint filed against: Yatra.com

Resolved

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Prashanth Rao
Complaint filed against: NoBroker

Resolved

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Ananya Jindal
Complaint filed against: Dell

Resolved

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Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

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Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

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Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

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Nisha Bedi
Complaint filed against: Paio Accessories

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Roshin A Rahman
Complaint filed against: OYO

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Jithendra Babu
Complaint filed against: Red Apple Fashion

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Hardik Bhalsod
Complaint filed against: Happy Easy Go

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Takhellambam M
Complaint filed against: MamaEarth

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Complaint filed against: Weddingz.in

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Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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