File a Complaint against Shadow Fax
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Shadow Fax?
If you are not satisfied with Shadow Fax, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Shadow Fax
But before filing a complaint, you should
a. Contact the customer support of Shadow Fax first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Shadow Fax - Unknown parcel from Shadofax Closed
Dear Team, I received the order from Shadofax dated: *th Sep'**. However I have not ordered this product. The delivery boy from Shadofax taken *** rs of this product without any OTP. This order his handover to my mother in absence of me....
Sep 10, 2024 by Kajal Pandey
Shadow Fax - Received unordered product Closed
We haven't ordered anything but received some product chsrging *** , what kind of humanity is this ..taking money this harshly ...
Jan 07, 2024 by Priya
Shadow Fax - Retirn pickup Closed
Hello , Twice my pickup was scheduled with shadow fax . Its always assigned to same pick up man but he refuses to pick up saying packet is too big i cant pick up . He do not even come to my place directly says no on the phone . I asked him i ...
Oct 31, 2023 by Priyanka B
Shadow Fax - Package which was not ordered delivered as COD Closed
Received a package through shadow fax today (**-Sep-****) from Vaankosh Fashion as cash on delivery, address/name and mobile number was correct. Assuming that my family members would have order i paid COD Rs.***. ...
Sep 04, 2023 by Deepesh Paldano
Shadow Fax - Package not delivered Open
This fraud can be done by the delievery boy . He takes the otp of my return order and not be delivered to me. It is very disgusting thing that ever done with me . Name of the delievery boy is Himanshu Prajapat. And the Phone no. of delievery ...
Aug 24, 2023 by Kunal
Shadow Fax - Delivery boy not delivering updating wrong status Closed
Hi im Harsh gupta I have ordered from ajio.com and it has its delivery partner shadowfax with order tracking id SF*********AJI. I have order two orders one was delivered by express bees on time and my shadow fax delivery partner of ajio is not ...
Jun 16, 2023 by Harsh gupta
Shadow Fax - Given the product which i havent order Open
The delivery came and taken *** from us and gave a parcel saying you have order but we haven't order any thing he cheated and took our amount *** I want my refund back...
May 14, 2023 by Anjali Singh
Shadow Fax - Delivery Man Rude Talk Closed
My order to canceled for * times for delivery boy . Not response call & And Answering , previous Delivery time to rude & Blockmail to cancel for ur name order in direct of talk to me . plz action to ...
Jan 14, 2023 by Indhu
Shadow Fax - Mera parcel wrong aa gaya h aur return nahi kar rahe h company wale Closed
Please return my parcel wrong product delivered ...
Dec 26, 2022 by Radha rani
Shadow Fax - Product not ordered Closed
Product not ordered by me.wrongly delivered.but i paid for this product order no ************_*....
Oct 16, 2022 by Nivethitha
Shadow Fax - PENALTY Closed
Hi Iam delivery boy in mysore A order as been delivered to customer they put me penalty as MARKED DELIVERED NOT DELIVEREd [MDND] and customer support is also not responding and also raised ticket not responding on that day my earning was less t...
Sep 23, 2022 by Teas K
I didn't place an order ! But it named of the order is my name only ! I want to know who place to this order & at what time & date ! I lost my money ! I want to known who placed it to my address as soon as possible !...
Sep 21, 2022 by AshaShaik
Shadow Fax - I have been asked to repay Open
I have paid online however I have been asked to repay. I have payment proof as well. Shadow fax is responsible for this....
Sep 16, 2022 by Ina
Shadow Fax - Customer abused by Shadow Fax delivery agent Closed
The delivery agent was in a hurry to take the OTP and inspite of getting the OTP from Customer within a minute he abused the Customer in local language, this matter also needs to be reported to local police station, as such delivery agents are...
Jul 24, 2022 by Hirak Joya
My customer location Gurdaspur still has not received any parcel ordered on ** July. In parcel there is one piece dress of pink colour of XXl size. The status is showing delivered on ** Jul how can delivery boy shows the delivery status of prod...
Jul 23, 2022 by Bulbul Khosla
Shadow Fax - Item not deliverer Open
Shadow fax delivery said they dropped off my order, but they did not. I’m not able to get in touch with them either, this happened on **th July, ****. ...
Jul 13, 2022 by Michelle Dayal
Shadow Fax - Parcel showing delivered but i didn t get the parcel Closed
In tracking it's showing parcel delivered,but i didn't get the parcel ...
Jul 11, 2022 by Neeraj
Shadow Fax - Packaged got pickup by shadow fax service till now no update about pick up Closed
From flipkart I receive a order for rupees *** through shadow fax and return picked on **th June **** by shadow fax , till now it is showing that item didn't pick up , please complete the following instructions to complete the order... ...
Jun 30, 2022 by Nikhat yasmin
Shadow Fax - Fraud commitment by shadow fax company Closed
Wrong commitment by shadow fax company ...
Jun 25, 2022 by Khalid BASHIR
Shadow Fax - Package not delivered been 15 days Closed
I assigned a shipment thru shadow fax on *st June.. these cheaters haven't delivered it yet. Today is **th June. They give wrong info..they didn't even attempt delivery....
Jun 16, 2022 by Suprabha Paul
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