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FedEx - Package not delivered

Manonmani filed complaint against FedEx on May 22, 2023

The item in the shipment was IPhone pro** and made shipment on Dec **, **** and Tracking Number: AWB ************. While tracking the item it still shows as transit for around two years .The recipient is not receiving the item and thus asked the FedEx team to resend back to sender. The Shipper is residing in USA. The Shipment is made from Daughter residing in and send this IPhone as Birthday Gift to her Father residing in India. But the item was not delivered in recipient address in India and also not return to the shipper address in USA. The top level complaint was made on **.**.**** in FedEx – India website. They asked to file claim and the claim was made on Dec **, **** and the case number is C-********. But the issue is not resolved. Father was expired on March **** and not able to gift that item in proper time caused mental illness and depression. Kindly help to get back the item.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

FedEx

52

Total Complaints

15

Total Resolved

28.85%

Consumer Satisfaction

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