Goibibo
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Complaints
Goibibo - REFUND NOT RECEIVED FOR CANCELLED FLIGHT Open
I am writing to request an update on the refund for my flight from Indore to Mumbai scheduled on *th October ****, which was cancelled by the airline. I received an email confirming the cancellation, but it has been over ** days now, and I have...
Nov 18, 2024 by MUKESH MEHTA
Goibibo - Goibibo My flight booking failed and money got deducted by goibibo Open
I am writing to report an issue regarding a failed flight booking through Goibibo mobile application. During the booking process, I successfully completed the payment, and the amount has been deducted from my bank account. However, I have not r...
Nov 13, 2024 by Kshitij Agarwal
Goibibo - Regarding refund Open
I have booked bus from Delhi to gorakhpur for ** oct but on ** I recieved message from bus operator that bus has been cancelled from their side and has even talked to bus operator twice and they confirmed bus has been cancelled. But after maili...
Oct 29, 2024 by Anurag singh
Goibibo - Goibibo Ticket Refund Open
I bought a ticket from UK to Canada on a flexi pass with an option to reschedule the ticket. I wanted to reschedule the ticket * days before my travel but Goibibo didn't honor my request even though I paid more for the flexi pass. I was in call...
Sep 26, 2024 by Parthasarathi Raghavan
Goibibo - Refund Medical reason HCGWJZ PNR Open
Dear Goibibo Team, I am writing to request a refund for my cancelled flights Booking ID: GOFLDSTLXVTNVJWA**** and Booking ID: GOFLDSTSQR*O*BNS**** due to unforeseen medical reasons. Despite my previous requests, I have yet to receive the ful...
Sep 24, 2024 by Anubhav Parashar
Goibibo - Flight ticket scam Open
We booked a flight from BLR to BBI on **/**/**** for travel on **/**/****. While we selected the regular fare, the ticket was mistakenly booked under the 'Doctors Fare,' likely due to a bug on the Goibibo website. Now, they are asking me to can...
Sep 24, 2024 by Gayatree panda
Goibibo - I try to cancel my trip but the app get closed automatically Closed
I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund ...
Sep 10, 2024 by Dinesh Kumar
Goibibo - Exploitation by Goibibo Through Misleading AddOns Open
I had booked a flight from BLR to BOM, scheduled to depart on August *, ****, through Goibibo’s platform. Along with the flight, I purchased a Date Change Add-on, which entitles me to change the date up to * hours before departure by paying o...
Aug 12, 2024 by Sudarson
Goibibo - Refund not initiated Closed
I had booked a ticket from goibibo on July **th and it was canceled due to technical glitch. The refund was to be initiated before *nd August but failed. There is no option to connect with the customer care executive as i have been waiting for ...
Aug 11, 2024 by Yasmeen
Goibibo - Refund of airlines Open
I booked a flight through Goibibo for ** April via air India express airlines for me ,husband & kid . Due to medical emergency I could not travel & cancelled my flight & asked for refund . Detail of medical emergency-my husband is an armed f...
Aug 04, 2024 by Preety singh
Goibibo - Flight cancellation refund not processed Open
I am writing to formally lodge a complaint regarding the non-refund of my cancelled flight ticket with Booking ID GOFLISTMOBGRRU******. The booking was made on **th August **** for a flight from Delhi to Vientiane via Bangkok scheduled on **nd ...
Aug 01, 2024 by Uttam Kishan Sharma
Goibibo - Flight Refund not received yet Open
Goibibo is not refunding the amount, they are fraud, flight was cancelled by the airline during covid time and airline has refunded the amount already to Goibibo but they are not refunding me back, please help...
Jul 16, 2024 by Rohit Arora
Goibibo - I have booked bus ticket due late reaching but driver cancelled ticket Closed
Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help ...
Jul 14, 2024 by Akram
Goibibo - Refund not issued against cancelled trip Open
On *-June I tried booking train tickets via GoIbibo app while the money was deducted the booking could not be made as confirmed by the app on the same day. The app further showed that the refund is being issued and it should get credited by **-...
Jul 04, 2024 by Soumik Guha Biswas
Goibibo - Full refund not credited Open
My flight was from Dubai to Kolkata on **th May **** which was cancelled by the Airlines. I neither received any option for alternate flight nor they provided any option of rescheduled flight. Also I did not even receive any compensation for th...
Jun 19, 2024 by Keshav binani
Goibibo - Hotel Accomodation NOT provided after taking advance payment Open
I made a hotel booking for * nights at VIVANTA Taj Hotels , Dwaraka , New Delhi from **-**-**** to **-**-**** and Paid full payment as advance, ( Booked on **-**-****) ** days prior to my stay . I have received a confirmation that My Hotel Res...
Jun 13, 2024 by SURIYAN PANDURANGAN
Goibibo - Unhygienic hotel booked by customer care of Goibibo Closed
Hi Team, We had booked hotel Ojas for stay on Saturday **th May. Today around ** am a person from Ojas had called and asked us to cancel the booking from our end as they were facing some power outage issues due to heavy rain. We conta...
May 26, 2024 by Senthil Kumaran D
Goibibo - Goibibo cheated me Open
booking ID GH************** Goibibo doing fraud with me no power in hotel more than *hours due to rain. No power backup facility available and also TV not working bathroom door damaged but Goibibo not accept these they simply denied after subm...
May 24, 2024 by mehul
Goibibo - Refund not initiated Closed
Our flight ticket from Bangalore to Shiridi was cancelled by airline & refunded back to Goibibo. Its been ** + days & the refund is not processed from Gobibo even after raising * tickets & multiple calls. The reason Goibibo provide...
Apr 27, 2024 by Suhas Paniraj
I book the room on ** march ** and i was cancelled my plan so I cancelled my booking then amount was credited to gocash then I transfer to bank acc still yet received it almost ** pls do something ...
Apr 23, 2024 by Surya
Goibibo - Refund Closed
I had to cancel my flight due to a medical emergency and I was also approved by the airlines for a full refund and it's been ** days where Goibibo claims that my refund is still processing but I get no response and no update ....
Apr 19, 2024 by Sagnik Datta
Goibibo - Hotel room not cancellinh Closed
I booked a hotel room without noticing that it was a non ac room and had common bathroom. When I tried to cancel it there were no optfor cancellation. Please help. My booking ID is GH**************....
Apr 06, 2024 by Mani Chandrashekar
Goibibo - REFUND NOT RECIEVED Open
I have cancelled my flight and got refund in my goibibo wallet, now i have transferred in my SBI account and it is more than ** days it is not reflected in my bank account & nor it is showing any status anywhere...
Feb 29, 2024 by FAIZAN QURESHI
Through Goibibo, we took an Emirates Airlines flight from COK to DXB. We had to cancel our return ticket from DXB to COK on December **, ****, at *:** a.m. via Goibibo customer service due to a personal emergency. The Goibibo app was used to ca...
Feb 06, 2024 by Naveen S.B
Goibibo - Refund not received Open
I have booked a train ticket from Visakhapatnam to secunderabad on jan **th and the payment has been cancelled by them due to some error. They have started me that I will receive my refund in *-* days but till now I haven't received and nobody ...
Jan 31, 2024 by Bharadwaj
Goibibo - Misleading Offer In app not delivered Open
Goibibo offered a promotion in which if I book * gostays I'll get one free night. I completed * stays and the app said I am eligible for one free night however there was a technical glitch and I didn't receive the voucher code as promised. Now ...
Jan 12, 2024 by Rateesh Udayar
On **th August, I booked a return ticket from Bangalore to San Francisco to meet my sister and her family and be with my parents who were visiting San Francisco. The flight details were as below : Onward Journey – Bangalore to San Francisco ...
Dec 22, 2023 by Anand Sharma
Goibibo - Refund Open
We book SM Hives due to distance reasons we had to cancel, the refund was given the help contact is very unsupportive there is no way in the app to reach to them ...
Dec 14, 2023 by Darshita daga
Goibibo - Booking not confirmed but money charged Open
After * Days i was booked. One bus bikaner. To jaipur they showing me my booking is confirm nd mony alsi dedcute. My account but after thar ill go bus stop or going out of town but they told me your booking is not comfired there is no booking h...
Dec 11, 2023 by Ritu
Goibibo - Airline refund from goibibo com Open
I have booked tickets of may **** instead of November **** if now I am going for cancellation my hard earned ***** Rs got lost and still there is a time of more than * months this unacceptable & unreasonable ...
Nov 22, 2023 by Kashyap Desai
Goibibo - Airlines Ticket cancellation Open
Hi sir/ mam I had booked airlines ticket for * month before. The ticket to be cancelled without intimation from that company. The ticket cancellation report can be known from the airlines at this moment I am unable to traveled.next day I tried...
Nov 18, 2023 by Keerthana
Goibibo - Air ticket cancelation refund Open
Air ticket was cancelled by GoAir in May **** , but still have not received refund for this. *** of times have called customer care but no positive response was received. Booking Details: Travel Date : ** May **** PNR : G*M**M Route : ...
Oct 23, 2023 by Kumar Saurabh
Goibibo - Refund not issued Closed
I booked a room in hotel through goibibo's portal. The room shown in photos was different and didn't have space for * people. I requested them to either change room or issue a refund but they refused for both. Booking id- GH**************...
Oct 03, 2023 by Lakshay jain
Goibibo - Fraud under the name of Cancellation Charges Open
I Have Booked A Flight On The Smartbuy Website Through Goibibo Partner But Due To Unforeseen Circumstances I Had To Cancel My Flight And As Per Refund Amount Mentioned On Airline Website Goibibo Says That Airline Has Charged More For Cancellati...
Sep 02, 2023 by Yash kothari
I cancelled my bus booking (which was on *th aug) on *nd aug...then it showed me that refund will be credited with in *-*days(probably on *th-*th aug).and now it's **th aug and still I didn't get my refund.. it's been almost ** days...mu experi...
Aug 13, 2023 by Lipsa Panda
Goibibo - Money deduct but ticket not received Closed
So today morning I book a ticket on Goibibo app and I go to proceed to payment option and the payment is deducted but my ticket is not issue by Goibibo ...
Jul 22, 2023 by Ashish Ranjan
Goibibo - Money deduction Closed
I was using their app for the first time I was booking a train ticket so as I had done the payment the app closed automatically so as I reopened it no transaction was available in the history/booking and the refund is also not provided and I do...
Jul 20, 2023 by Abhay Pratap Singh Yadav
Goibibo - Didn t get refund Open
I have been booked a flight from Mumbai to Delhi for * may from goibibo the flight has been cancelled by airline and as per the terms and conditions they should refund my full amount back but it has been more than * months they are not refundin...
Jun 14, 2023 by Shaikh
Goibibo - Refund not initiated by company Closed
On * th of March i had book a bus ticket through Goibibo. But bus was cancelled by bus operator and informed me on call as well on Msg. After that o had raised a complaint on goibibo application and there now its showing complaint resolved but ...
May 24, 2023 by Shshank singh
Goibibo - Regarding refund of money Closed
I booked bus from Kolhapur to Mumbai through goibibo by paying rs-****.**. The bus timing was **.** am on ** may **** so as per their message I reached the boarding point ** minutes before and I contacted bus driver. He told me bus is late and ...
May 21, 2023 by Patil Digvijay Shamrao
Goibibo - Refund not credited Open
I reserved my flight tickets from the Goibibo platform on *rd May **** for * adult passengers for GoFirst Airlines (Mumbai - Lucknow) and then I cancelled my flight on the same day itself and chose the WALLET option for Quick and Hassel free re...
May 16, 2023 by Arunvi Singh
Goibibo - Misleading tarrifs Open
I booked hotel oyo flagship ****** heritage house thru goibibo pnr no ********** tariff ₹***. I confirmed with hotel a day earlier. But when I came to hotel they refused check in without paying₹****. Extra. Which in this hour of time with ...
Apr 11, 2023 by Kritika Jha
Goibibo - Fake promises from goibibo Closed
They promised me to give best room or otherwise ***% refund. If there is wall broken, pets inside room, leakage observed if customer book hotels through Gostay then there would be ***% refund. Now they are saying, hotels are apologising but ...
Mar 11, 2023 by Satish Thorat
Goibibo ID : HTLDVAWUHXXTFH*U PNR : ********** Hotel booked on ** Feb **** Your booking at Sreeniketanam Lodge from ** Mar **** to ** Mar **** for * guest(s) is confirmed. You have reserved * room(s) for * night(s). so i am requesting ...
Mar 10, 2023 by shivananda
Goibibo - Not available bed or room and booking was confirmed Closed
I file a case against goibibo tea. There is no response from goibibo team side till date. There is no room vacant in go stays varanasi. I booked a room by goibibo app for my parents but there is no room vacant. I want to cancel booking but t...
Mar 01, 2023 by Nikhil kumar singh
Goibibo - Refund not provided by go ibibo Open
My flight was cancelled by the airlines which is Air India. I raised a refund request to go ibibo as I booked the tickets through them but they are just telling Air India is not approving the refund request. And when I reached out to Air India,...
Feb 12, 2023 by Kabram Monisha
Goibibo - Cab cancellation Open
I wrongly booked a cab with the drop location as pickup and vice versa. And paid the full amount of the ride beforehand online for a hassle-free ride. But when I raised the issue there is no policy of modification or even a refund. The goibibo ...
Feb 06, 2023 by Rohan Rajak
Goibibo - Refund not provided Open
Booking was done in Namahstay (Arambol, Goa) for * people for two rooms for two days. We arrived around midnight to check in with our bags where we found out that there is no caretaker/ manager/ owner or even a security on the location. Ultima...
Jan 13, 2023 by Yayati Jadhav
Goibibo - Train cancelled refund not processed Closed
I booked my train by Goibibo , it got cancelled by irctc , the status is shown as cancelled on Goibibo but my refund is not processed ...
Jan 09, 2023 by Rishu bhatt
Goibibo - Flight cancel money not receive Open
Actually I'm cancel my indigo flight tickets from goibibo due to some reason but refund money not receive my bank account so I was contact goibibo customer service and they're saying refund will be transfer my bank account, but not credit any m...
Jan 06, 2023 by Partha Bhowmik
Goibibo - HOTEL ROOM BOOKED BUT DENIED ROOM BY HOTEL Open
I booked a room at GOKARNA MID BEACH STAY FOR **/**/****, through GOIBIBO. But the GOIBIBO system generated a booking for **/**/****.I immediately contacted the GOIBIBO. Knowing the error, GOIBIBO they changed booking for **/**/****. When I re...
Jan 02, 2023 by Shiv Narayan Prasad Misra
Goibibo - No refund Closed
I booked * bus tickets for Pune to rajkot... But due to some reason bus operator cancelled our tickets. Then no one replying me from goibibo customer service...
Dec 26, 2022 by Rutwik Gondaliya
Goibibo - Refund of hotel booking amount from Goibibo and Marks Hotel Noida Closed
Sir, I have booked Marks Hotel, Opp. Infospace (Unitech) Building, Plot No. * and *, Gate No. *, Sector-**, Noida-****** for my stay in Noida from **.**.**** to **.**.**** through GOIBIBO for a total period of * nights. I have checked in to ...
Dec 16, 2022 by Prasenjit Paul
Goibibo - Refund not credited Closed
Refund not credited for bus ticket booked on November **. After an hour I received an email that the booking failed and the refund will be processed within November ** but still now , I didn't get any such refund....
Nov 29, 2022 by Subalaxman.M.B
Goibibo - Refiund not issued by Goibibo after bus cancellation Open
Dear Sir / Madam On **st Feb ****, I booked a bus (booking id GOBUS*f****a*ea) from Pune to Bengaluru from Goibibo website. I have been informed on the call that the bus had been cancelled by the management. Moreover, I have been told that the...
Nov 29, 2022 by Amit Kumar
Goibibo - FLIGHT TICKET REFUND NOT RECEIVED Open
I have booked a flight with GOIBIBO on *th August and Cancelled on *th Aug **** within ** hours of booking. GOIBIBO BOOKING ID: GOFLIMTD************** LUFTHANSA FLIGHT NUMBERS: FLIGHT PNR: SYLX*T FLIGHT NUMBER: LH-*** on *th Oct **** (Fro...
Nov 08, 2022 by SriKavya Chavali
Goibibo - Reimbursement Refund from Goibibo Closed
I had book the hotel Mansingh Tower for stay at Jaipur on **th Sept'**. for which i have paid the amount of Rs. **,***/-. but at the time of check in i was denied by the Hotel as the Hotel was under Renovation froms last * years. After this whe...
Nov 07, 2022 by daksh punjabi
Goibibo - I didn t get my refund from goibibo Closed
I was booked a ticket Goibibo from secunderabad to brahmapur on **th September and i got cancelled the ticket the app shows the refund will next * weeks and after the refund i didn't get from goibibo booking id- TRNAGDZORADJGF and transaction I...
Oct 24, 2022 by Ashwin
Goibibo - PAID AMOUNT FOR HOTEL BOOKING BUT NOT RECEIVED CONFIRMATION Closed
On ** oct'**, I booked * rooms in Hotel shevaroys, Yercaud for * persons through goibibo. I selected rooms and paid Rs. **** by debit card of Axis Bank, Rasipuram Branch, Tamilnadu. But I have not received any confirmation from goibibo. checked...
Oct 18, 2022 by SURENDRAN. EN
Goibibo - Refund not credit Closed
Dear sir Train ticket booking failed on ** September. i have paid successful transaction of Rs. *** through upi. Transaction I'd UPI/DR/************/HDFC/goibiboupi/ Payment ***.** **-**-**** UPI/DR/* But refund is not recived...
Oct 16, 2022 by Sachin Kumar
Goibibo - GOIBIBO HOTEL CHECKIN DENIED Open
Hotel neelkanth bliss denied checkin. Confirmed by GOIBIBO. No alternate provided till date . Complaint raised on ** Oct ****. Multiple calls and emails with no action. Booked ** days in advance at approx *k per night and gobibo offering h...
Oct 13, 2022 by Anurag singhal
Goibibo - AC was not working during entire Journey Open
I have Booked ticket from Jaisalmer to Ahmedabad AC bus of Thar Travels from Goibibo Website with Invoice No G**BS**I******** dated **/**/**** and Booking ID G**BS**I********, In start of Journey AC was not working , we asked Driver to Star...
Oct 10, 2022 by Ajay Shukla
Booked ticket in goibibo for.kkaveri travels and the bus got cancelled. Despite reaching out to goibibo the request got closed with out any solution. I need my refund back since I never travelled as the bot got cancelled and operator asking to ...
Sep 30, 2022 by Karteek P
Goibibo - Fake facilities available mentioned in App Open
Complainant Details: Name : Gokul Raj Registered number: ********** Booking ID : HTLDNAQ*G**UYUKX I booked room at Blue stone and the facilities mentioned in the goibibo app is nothing available at the hotel and the room provided was ver...
Sep 13, 2022 by Gokul raj
Goibibo - Hotel booking money not yet refund Closed
On ** augst i cancel my hotel booking and goibibo promise to refund my full amount within ** aug **** but i didn't get refund I also share the bank statment but they didn't resolve only they are doing timepass...
Sep 07, 2022 by ASHISH SATISH KUPEKAR
Goibibo - Train ticket cancelled Open
I have booked a first class ticket using goibibo app since i have a small kid my wife cannot manage him on genral coach but untill *:** ticket showed as WL AND ATTLAST MOMENT CHART PREPARED ONLY WITH MY WIFE NAME WHERE THE HELL ILL LEAVE THEM A...
Aug 17, 2022 by Jothish kumar
Goibibo - Refund not given Closed
I am Yagvinder Kumar Mamoria, one of your users of Goibibo who had booked an air ticket with Booking ID: GOFLIAND***E*********** via Thai Airways International Airline for Tokyo ( Round trip-Delhi-Bangkok-Tokyo (Narita)-Bangkok-Delhi) in year ...
Aug 06, 2022 by Yagvinder
Goibibo - goibibo customer toll free helpline number Open
Goibibo toll free Helpline number-****-**-**** queries Goibibo toll free Helpline number-****-**-**** queries Goibibo toll free Helpline number-****-**-**** queries...
Jul 29, 2022 by Manish Kumar
Goibibo - Refund not receive Open
Even after ** days my refund was not transferred to my bank account ...
Jul 27, 2022 by Preejoy Islary
Goibibo - Refund not received Closed
My flight was booked on **may, and the flight was cancelled by the company itself, its been *months from the date of cancellation and i haven't received my refund yet. and all the customer care number are invalid. I need my money to be refunded...
Jul 19, 2022 by HEERA
Goibibo - Not getting Refund for Hotel Cancellation Closed
I recently booked two room in two different hotels but for some reason i have cancelled both.The Customer support says that I'll get my refund of both cancellation shortly but its been half a month i didn't get any.I weote many mails but didn'...
Jul 11, 2022 by Raghuvinder
I stay in a hotel named diplomat inn in delhi on *th june **** i paid for breakfast and dinner but didn't got the service there the host denied there and then and he told me to get a refund from goibibo because it was Booked via goibibo and now...
Jul 02, 2022 by Sonali Singh
Goibibo - Refund Closed
Sir Mai goibigo se ticket book Kiya par cancel Ho Gaya par refund nahi kiya...wo bhi 2times...
Jun 15, 2022 by Vamshi Krishna
Goibibo - Hotel Denied Checkin Open
I've booked a hotel named OYO ***** Exotic Stay *BHK via goibibo and paid Rs.*** for it. I reched hotel at **.P.M but hotel denied checkin by saying that they didn't receive any booking from goibibo. I've contacted goibibo several times and sta...
Jun 03, 2022 by Chandra Prakash
I had to cancel a hotel booking due to some change in dates. As per instructions I had canceled it before date and I was supposed to get full refund worth of ₹*****/- I haven’t got my refund yet and haven’t got any response from them....
Jun 03, 2022 by SARJU SEKH
Goibibo - Refund but received Open
Please note that even though IRCTC has refunded Goibibo account with Rs. ****, against TDR filed for PNR no. **********, I am yet to get the same reflected in my account. The UTR number from IRCTC to Goibibo bank account is ***************....
Jun 01, 2022 by Hirakjyoti Chakraborty
Goibibo - Refund not Received even after 1 month of follow ups Open
I Booked a hotel room from GoIbibo on **th Apr **** for **th Apr **** and Cancelled the room on **th Apr. While booking the room I made a payment of Rs **** from UPI and *** Goibibo cashback. After Cancellation *** Goibibo cashback was receive...
May 29, 2022 by Gurpreet Singh
Goibibo - Refund Open
Hi I booked a hotel through goibibo and I cancelled the hotel but I didn't get my refund I went through customer support same like you said in the video I got text but i didn't got my refund please help me ...
May 27, 2022 by Nandu Reddy
Goibibo - Refund not credited bus operator cancels bus Closed
I have booked bus ticket of coimbatore to thanjavur on **may****, when i boarded bus in coimbatore bus got breakdown in *kms itself and then bus operator cancels the bus. I have raised the support ticket in goibibo customer portal but they didn...
May 23, 2022 by bsvvignesh@gmail.com
Goibibo - Refund still not received in 72 hrs as promised Closed
Name : Ankita Ghosh Train booked on * th may it was technical issue from their side money was debited from the account but booking was unsuccessful train was from Jaipur-Asansol on ** June my booking ID is TRNAG*LYBXOJVO...
May 11, 2022 by Ankita Ghosh
Goibibo - Refund not received Open
I have booked a hotel namely OYO Townhall *** Sector ** Noida of amount Rs.**** at *rd April **** at *:** A.M. but due to covid-** pandemic i have cancelled my booking on *th of April **** and asked for my full refund. And they are showing refu...
Apr 24, 2022 by Ashutosh Sharma
Goibibo - GoIbibo not refunding my money Closed
I booked a ticket from goibibo on **th april and cancelled it on the same day, policy says if we cancel our ticket within **hr we get full refund. I contacted air line company(Air India) they said the amount has been transferred to to goibibo o...
Apr 22, 2022 by MD ZISHAN KHATIB
Goibibo - Refund problem Closed
Sir Mai goibigo se ticket book Kiya par cancel Ho Gaya par refund nahi kiya...
Apr 17, 2022 by Deepak Kumar
Goibibo - Amount detected from my bank account but booking failed and amount also not refunded Closed
We tried booking hotel in Munnar and found one suitable for us while trying to book it I selected payment mode as upi through Paytm and the money got deducted from my account but booking was unsuccessful and at the same time money also not refu...
Apr 08, 2022 by Balaji J
Goibibo - Goibibo not issuing refund Open
*) I was not able to take my return flight on **th Mar'** from Toronto to Bombay due to flights getting cancelled .The return flight ticket was refused to be refunded and was told I could reuse the ticket to to rebook the flight. *) I used th...
Mar 24, 2022 by Jigar Thakkar
Goibibo - Hotel booking refund Closed
I jeya I booked hotel in goibibo but not response. any emails and Messageam fully disappointted. I want to action immediately. Booking date March ** in app. Payment sucessfully but not send to mail...
Mar 14, 2022 by Jeya
Goibibo - Bus Goibibo refund Closed
I have booked bus ticket kilpauk chennai to angamaly. Bus operator was vhb travels. On the way bus broke down and they refundd my money but it went to goibibo. Goibibo is holding the refund until now. The journey date was **st february. ...
Mar 07, 2022 by Muhammed azlam
Goibibo - My creditcard amount detected twice Open
Actually I booked flight ticket on Feb **. I was used Goibibo Emi options using icici bank crditcard. At that time my amount was detected. After few days I choose Emi option from imobile pay app. Now ***** credited to Goibibo account. I have t...
Feb 25, 2022 by Ganesan
Goibibo - Refund not completed Open
I booked a hotel on **.**.**** through Goibibo for which money was deducted but no booking ID generated. I contacted SBI for refund after passing of ** days for refund, to which they replied in writing by stating that money is with Goibibo. Thi...
Feb 21, 2022 by Abhilash Raghav
Goibibo - Refund for Cancellation Travel Restricted to JP Open
I booked a ticket for Travel to Tokyo from New Delhi via Goibibo on Nov *th, ****; my booking Id is GOFLIMTDF*************. However, on November **, ****, I received an email from ANA with the following message: " URGENT NOTICE FROM ANA TO ...
Feb 15, 2022 by A Randhawa
Goibibo - Money not refunded in bank account Closed
I canceled my hotel booking against Goibobo Booking ID - HTLDNAI*Y*V*EMNQ for which Rs *,*** was transferred in my GoCash balance. On *st Jan ****, I requested to transfer this amount to my HDFC bank account but due to technical reasons, this ...
Feb 14, 2022 by Arun Gupta
Goibibo - Refund not given Closed
My flight was rescheduled by airline dur to covid and i was assured full refund if I opt to cancel the flight but goibibo is not giving refund...
Feb 04, 2022 by Rasmita
Goibibo - Refund not given Open
I had booked * rooms of hotel in dwarka( hotel mayur) for * members of my family on **th November through Gobibo. i had paid Rs.****.** to goibibo on ** December. when we reached at hotel mayur at dwarka , they informed us they had already canc...
Jan 18, 2022 by Vinod kaloria
Goibibo - REFUND NOT CREDITED TO ACCOUNT Open
Dear Sir, With reference to the above booking ID - GOFLDIOSBDF************ , I have booked fight tickets in GOIBIBO on **/**/**** . The details of transaction given below . The transaction was successful and tickets were booked Date of Tran...
Jan 14, 2022 by TAMARANA MAHESWARARAO
Goibibo - Bus cancelled by bus operator Closed
I had book a bus ticket manali to delhi but I was cancelled by bus operator due to heavy snow fall. But I still not get my refund PNR no. ***AN**V. & Booking ID- GOBUSANDCCABA**C**...
Jan 13, 2022 by Aman
Goibibo - Goibibo did not refund amount in my bank account Open
I have booked ticket from Goibibo for Cebu Pacific airlines in ****. They already initiated refund amout **** rupees after some deduction because flight was cancelled due to covid and non operational . But Goibibo was not agree to refund that a...
Jan 11, 2022 by PARDEEP KUMAR
Goibibo - No sign of refund Closed
My ticket booking was cancelled and now there is no sign of refund. what the fuck is wrong?!????!!! fucking scam ...
Jan 10, 2022 by amanda
Goibibo - Amount not refunded Closed
We booked tickets in goibio app from Goa to Hyderabad on Saturday ** th November ****timing *:** to *:** afternoon.my booking I'd is GOFLDMTANDE*F***********.and flight number is Indigo-*E ***.it has been * months still I can't get my refund..t...
Jan 04, 2022 by Chaviti Sai Vani
Goibibo - Hotel booking refund Open
I have booked rooms on ** dec. For date **dec to ** dec. Two rooms for family. They give rooms * is on the first floor and *nd is on the third floor. They don't rooms on the same floor and the rooms are not given as per shown the goibibo bookin...
Dec 28, 2021 by Aman Gupta
Goibibo - Refund not credited Open
I didn't get refund of my train journey ticket on * December from Nagpur to Mumbai Duranto Express. I had booked my ticket from Goibibo app. My ticket was cancelled because of waiting list. Still I didn't get the refund of the same. The app is ...
Dec 27, 2021 by Dipak Mahadev Khade
Goibibo - No booking despite receiving money Closed
I was booking a Bus Ticket from Bangalore to Kolhapur for **th December in the Goibibo site on Dec * ****at *pm in the Goibibo site. i had filled in all details and made payment through Netbanking. Suddenly, everything crashed and I landed i...
Dec 05, 2021 by Kannan Vanangamudi
Goibibo - Refund Open
i have TRIED to book train ticket thru GOIBIBO site. After taking the payment of Rs.****/- the site diverted to IRCTC and requested to put IRCTC Login ID and password. When I put the site became closed. Neither I got ticket nor I got refund...
Dec 03, 2021 by JOSE JOSEPH
Goibibo - Refund Open
I have cancelled my train booking on **th november ****. But it's almost * weeks delayed. It was showing that amount refunded by still not credited to my account. They even not responding for customer support very ugliest service. No support em...
Dec 02, 2021 by Penugula sunny
Goibibo - Money deducted while booking flight ticket on goibibo but ticket confirmation not received Closed
Hello, I booked nasik to Belgaum flight of * Dec ** on **.** am, ticket for * seats on goibibo app on **/**/****. My money got deducted from my mobikwik wallet, but ticket not confirmed. Please refund the money as soon as possible, or se...
Dec 02, 2021 by Rohit Kenge
Goibibo - Air cancellation fee charged by Goibibo Open
Goibibo has charged me cancellation charges for my airfare which was cancelled and there was no cancellation fee charged by AirAsia airlines . AirAsia has paid rs. *****/- in full but Goibibo is not paying. They are not answering to emails, n...
Nov 24, 2021 by Prasad Raktawade
Goibibo - Airline Refund but Goibibo didn t refund Open
Dear Team, Kindly see this matter go ibibo frauds, I am Surajit Mallick My PNR No:JBLMRZ I am book Direct flight but many time cancel flight finally again cancel spicejet Reschedule **/**/**** but I didn't agree Reschedule do spicejet ...
Nov 24, 2021 by Surajit Mallick
Goibibo - Amount got deducted but no confirmation email or anything Closed
I was trying to book a guest house for our trip. I was using my friend account to make the booking, but the booking details which I gave is of my name. We booked the guest house, we were taken to payment page, we made the payment using UPI QR...
Nov 22, 2021 by Noyal
Goibibo - Deducted amount from my credit card Open
upon adding my credit card to the goibibo app, they deducted amount from the cards and then never refunded it. scammers. Now they are asking me to give my card statement to them to escalate this matter further....
Nov 18, 2021 by Rohit Kumar
Goibibo - Poor hotel no amenities Closed
There where no. Hot water as per there things gyser not working I used cold water n got cold.and cough fever too Tv also not working that time Only one towel between * person such a bad bad Id number (HTLDNAHL**QWSB*K)...
Nov 13, 2021 by Varun Tiwari
Goibibo - Money credited without making a booking Closed
I was making a booking for a hotel on the website of goibibo, when i reached the payment option i used the google pay method and successfully transacted the money but i didnt get any booking made of anything, infact when i made the payment the ...
Oct 31, 2021 by Vaadim Farahim Chaudhary
Goibibo - Hotel didn t allow to checkin Open
I had booked an room using the goibibo mobile application from the list of hotels provided in the couple friendly hotels option but after booking when I went to the hotel they didn't allow to unmarried couples as per their hotel policy, I want...
Oct 12, 2021 by P Srihari Patro
I have booked an air ticket via Goibibo app from Nairobi to Mumbai in the month of April ****. It was cancelled and later from that time I have been calling them infinite times and even mailing them. Uptil today I haven't received a single penn...
Oct 07, 2021 by Dr.Kishore Kumar
Goibibo - Money debited trip not Booked Closed
Made payment for hotel through goibibo, payment debited but trip not Booked. No communication on phone number as well as email id shared for booking Goibibo customer care only running a tape recorder...
Oct 05, 2021 by Oshin singhal
Goibibo - Refund not received for cancelled flight tickets Open
Refund not received for cancelled jetairways Flight tickets booked through goibobo in feb **** from mumbai to washington and return. ...
Sep 26, 2021 by Amita Sawant
Goibibo - Hotel Refund Goibibo deafening ears Open
We booked the hotel but didn’t stay due to hotelier’s rude and unprofessional behaviour on our spiritual trip to Dwarka. We had to then wander through streets and stay in a double priced hotel. Not why will I go and pay another hotel twice ...
Sep 22, 2021 by Aman Dube
Goibibo - Money not refunded for hotel booking Open
I booked a hotel on goibibo the booking id are HTLSYUBXGK - amount Rs. *,***, HTLDNAFZTSXRVCXM - amount Rs. *,***, My registered mobile number is ********** and total refund is pending against this booking id is **** rs. please raise m...
Sep 19, 2021 by Kundan Khushal Deshmukh
Dear Sir Yesterday I was booked the Bus tkt from my Mobile no **********, Booking ID-GOBUSAND*****a*bb* For Tata to Dhanbad dt. **-Sep-****. (Bus ticket attached for your ref) But unfortunately today morning around *am Bus operator calle...
Sep 17, 2021 by Shashi Bhushan Kumar
Goibibo - Not geeting refumd from goibibo company Open
I nitesh upadhyay booked my flight from indore to chandigarh (connecting) with return flight dated **-**-** and **-**-** repectively booking id number GOFLDAB**F********** (N*HE*U, SS*UWB) by airasia from goibibo application but due to covid al...
Sep 13, 2021 by Nitesh Upadhyay
Goibibo - Ticket not booked Closed
I booked a flight ticket from go ibibo and paid the amount via phone pe application. My transaction was successful . But in the goibibo app it showed failed and i didn't get any ticket. Till jow no response has been there from goibibo. Please h...
Sep 11, 2021 by Saharsh Srivastava
Goibibo - Refund of airline ticket Open
I had booked a flight ticket to Kuala Lumpur (Booking ID TUAVR*RMQ) on Malindo air through GoIbibo for **st March ****. This flight was cancelled due to pandemic and I was informed that they will be providing a travel voucher similar to the boo...
Aug 30, 2021 by Ravikumar Balan
Goibibo - Money not returned Open
i had rescheduled my return flight and after payment it didnt show that the flight was rescheduled , i was forced to cancel the flight and book another one . till today the money has not been returned .i contacted them through mail and got a re...
Aug 27, 2021 by kaushik t thomas
Goibibo - PAYMENT FAILED BUT AMOUNT DEBITED Closed
**/**/**, I TRIED TO BOOKED A HOTEL BUT THAT SHOW PAYMENT FAILED AND AMOUNT DEBITED FROM MY ACCOUNT VIA UPI, HOTEL DID NOT BOOKED AND AMOUNT IS NOT REFUNDED YET, ...
Aug 24, 2021 by YAZZ
Goibibo - Money deducted but no confirmation Open
I paid for hotel booking on **th august my money was deducted but hotel booking was not confirmed Booking I’d HTLQX**XRP ...
Aug 18, 2021 by Arvindpal singh mann
Goibibo - Refund not provided Open
I booked air tickets on **th Feb, **** for Jet Airlines via Goibio. PNR-HQGSUL Booking ID-TUA**H*CK Its been ** months now and they are not refunding amount. Total amount I paid = Rs *,**,*** I followed multiple times but no act...
Aug 01, 2021 by Avdhesh Pande
Goibibo - Dishonest Refund Closed
I have made a refund request on goibibo as I got a message saying that my flight has been cancelled by airline, but all I have received in refund is just **rs. they have claimed my refund request as "requested for the Airport Tax NO SHOW Refund...
Jul 22, 2021 by vekata surya naryana varma sagi
Goibibo - Refund not transferred Open
We got refunds from airlines on account of flight cancellation due to COVID. Goibibo kept those refunds in gocash wallet instead of transferring it back to us. On **th Jun we placed request to transfer * refunds of Rs ***** (Spicejet, PNR B*LL...
Jul 12, 2021 by Abhishek Surana
Goibibo - REFUND OF 5 AIR TICKETS Open
Respected Madam/Sir, This is to inform you that I had booked ** tickets for ** person from Mumbai to TRV and return Kochi to Mumbai. Journey date was **/**/**** and return tickets was **/**/****. Due to flight cancellation the journey date was...
Jul 05, 2021 by SANJAY S CHOPDEKAR
Goibibo - Not refunded for airticket cancellation Open
The issue is regarding the refund of airticket cancellation. We had done a booking to Swizz nearly * years back on Jetairways through the agency Goibibo, but since I haven't refunded with that amount from Goibibo. After many followups, i reall...
Jun 29, 2021 by Ganeshkumar
Goibibo - Refunds Open
Airlines refund my amount but goibibo didn't.....
Jun 05, 2021 by Kunal gandhi
On **th of april i rescheduled my Nagpur to Delhi Flight and goibibo issued me **** Rs of Refund i Have the Screenshots of that but its been * month now i didn't got my refund ...
May 22, 2021 by Ganesh Ananta Vairalkar
Goibibo - Ticket Canceled By airline Open
Flight was for the ** Sept-**** It was cancelled due to Covid-**. The airlines send me a mail after I have request for refund. They issued an voucher which immediately reject since I user credit card and it means I was paying interest for this....
May 18, 2021 by Emmanuel Maisila Mfumbam
...
May 13, 2021 by BALDEV RAJ PAUL
Goibibo - Due to lockdown not able to travel to GOA Closed
Due to lockdown in GOA we are not able to travel so we need to change the dates but Goibibo is not responding on this. we had a booking in may **-**th. Please help us to get it resolved now goibibo and make my trip are same company....
May 12, 2021 by harish kumar maurya
Goibibo - Refund amount 7005 INR not yet creditedRDP to DGP Flight Open
This is about my booking ID- GOFLDD*E*D********** • - journey flight from RDP to HYD AI-*** ( tickets ************* /** /** /**). A Refund amount of ****/INR was initiated on the **th of April and subsequently, a credit note was generated wit...
May 11, 2021 by Ramendra Pratap Singh
Goibibo - REFUND OF FLIGHT CANCELLED DUE TO LOCKDOWN NOT GIVEN Open
I have contacted the goibibo customer care atleast a *** times, spoke to their customer service bots, written several emails but they still havent made a refund of an indigo flight on*st April ****, which was cancelled due to nation-wide COVID ...
May 10, 2021 by ANTARA BANSAL
Goibibo - Hotel refund not payed Closed
I had booked a hotel for goa with * rooms in march'** which we were not able to travel due to covid lockdown it was rescheduled * more time for Jan'** but we had covid and again cound not travel. We talked to hotel and refund was processed and ...
May 09, 2021 by Amit Choudhary
Goibibo - Refund of Flight Cancellation amount due to COVID Open
My initial flight was on April **, **** (PNR- Y**ZG) which was cancelled by Air-India airlines due to nationwide lockdown. I was advised by the airline and Goibibo team to reschedule the booking once lockdown was over. I raised ticket #******...
Apr 25, 2021 by Hemant Kumar
Goibibo - Refund not received Open
Dear Sir / Madam, I am writing to you to raise an issue about: Flights The issue that I have experienced was: I had booked Bali tickets for *th December,**** Mumbai--> Delhi--> Ho chin Minh City--> Densapar And similarly return tick...
Apr 22, 2021 by Pratish Mallya
Goibibo - Refund of go airlines ticket Open
My sister is from Dubai. Hence,I am registering a complaint on her behalf from Mumbai. On *th February **** she had booked a ticket of GoAir through Goibibo to travel in the month of April **** to Kerala, but due to Covid she was una...
Apr 21, 2021 by Jyoti sanjay Ambekar
Goibibo - Money Refund issue Closed
I booked two train tickets on april *, ****. But the booking process was faild. and the amount of each ticket was ****inr. This amount has debited from my account on april *. Then i got a notification from GOIBIBO that this such amount will b...
Apr 20, 2021 by Satyajit Das
Goibibo - Still waiting for cancelled flight refund Open
I booked a flight (AI-****) using the Goibibo website for my parents from Amritsar - ATQ to Birmingham - BHX for the date of Feb **, ****. It was cancelled by Airlines on Feb **, **** (Just * days before it they were expecting to travel.) ...
Apr 20, 2021 by Jang bahadur Singh
Goibibo - Refund not credited in account but they are showing in app that it it has been credited Closed
Done booking through goibibo ,flights cancelled due to covid lockdown from airlines ,on goibibo app it is showing that refund processed and credited but it has not been reflecting in my account,it's * month now...
Apr 19, 2021 by Pawan kumar
Goibibo - Refund not recieved Open
i have booked * train tickets on april *rd **** but they deducted my money but they never booked my tickets after calling several times on *rd april they picked up my call and said that i will recieve the amount in a week and max **days but tod...
Apr 19, 2021 by srikant sahu
Goibibo - REFUND FOR COVID CANCELLED INTERNATIONAL FLIGHT is not yet Processed Open
Booked refundable International Flight via GOIBIBO which was with SWISS AIRLINES and Operating Partner was Lufthansa for travelling from New Delhi to Zurich and then onward Flight from Zurich to Toronto for **th April ****.the Booking Confirm...
Apr 16, 2021 by Rinshu Gupta
Goibibo - Airline cancelled flight but no refund given Open
My daughter, Ruth and I were booked on a flight from Bali to Bengaluru last April **, ****. The flight was cancelled by the airline. The flight was booked through #Goibibo. #Thaiairways. Booking number: GOFLICA*************. I have been calling...
Apr 13, 2021 by Sheryl Ramsey
Goibibo - Taking much time than actual for Refund of payment Open
I book my ticket on goibibo for air india flight AI-*** on **nd of December **** it was suddenly cancelled from the airline and shown the status in goibibo that cancelled, I look over the issue and got details that the arrival/destination count...
Apr 10, 2021 by Badvel Shaik shaoib zakria
Goibibo - Goibibo has refunded my cancelled ticket fare as gocash Closed
I had requested for a refund of my cancelled Air flight booking from goibibo. But they refunded the money as Gocash which is not what I prefer and want them to redunf the money to my account. They should not be doing such things without the con...
Apr 10, 2021 by Arun Cherkkil
Goibibo - Refund not initiated even after a year Closed
Booked a flight from Delhi to Frankfurt but the flight got cancelled due to Vivid travel restrictions. After SC's order to refund, the company told me to wait for *** days withing which the refund would be processed. Now when I want to contact ...
Apr 08, 2021 by Ambuj Kumar
Goibibo - Amount deducted twice Open
I have rescheduled flight and amount was deducted twice from my goibibo Account. Ankitiksc@gmail.com on **th march...
Apr 07, 2021 by Ankit singh
Goibibo - Refund not received Closed
I booked a flight ticket from Madurai to Mumbai through GOIBIBO on Spicejet flight. Spicejet cancelled that flight and refund the money to goibibo. But GOIBIBO didn't credit the same to me. ...
Mar 29, 2021 by Kamal
Goibibo - Cancelation Denied Closed
Goibibo IndiGo I had an indigo flight on **th March **** Bangalore to Bhopal (PNR- LRQSGR), but due to bad health on **th march evening doctor advised me not to travel and get a covid test. I sent an email and called goibibo customer care, p...
Mar 27, 2021 by SHUBHAM SRIVASTAVA
Goibibo - Goibibo refund on covid cancelled flight Closed
booking ID GOFLD*************** my flight got canceled due to covid in April ****, goibibo sent a message in aug **** that a refund is initiated but i didn't receive anything, now goibibo fooling me for the last * months asking for a different...
Mar 16, 2021 by Gaurav Tyagi
Goibibo - International airticket refund due to not done by Goibibo Open
I booked * return UK (Qatar Airways) airtickets in March ****, which got automatically cancelled during Covid-** pandemic. The tickets cost around **K and have not yet been refunded by Goibibo. They just keep managing my tweets/emails and all o...
Mar 15, 2021 by Ihitashri Shandilya
Goibibo - Goibibo Refund not received Closed
On my account Goibibo shows that the flight booking were cancelled in *th Feb automatically by the airlines and that said total amount has been processed to my card on * Feb **** and expected time for refund was ** Feb. However, my card company...
Mar 12, 2021 by Sonali Ojha
Goibibo - Refund didn t receive Closed
I had booked tickets for **th June **** from BLR to BBI. But the flight got canceled and till now I didn't get my refund amount yet. Even I received an email that the refund process in progress. But again false promise....
Mar 06, 2021 by Aman Kumar
Goibibo - Refund for flight cancellation Closed
I booked To & fro flight journey tickets for my parents from Vizag to Bengaluru for dates **th Feb & **th Feb **** respectively. The tickets were booked through Go Ibibo for Flights Air Asia ( **th Feb) & Indigo ( **th feb). PNR of the journey...
Mar 05, 2021 by Ayush Chawla
Goibibo - Refund not received inspite of a confirmation mail received Open
I booked a flight for * passengers from Yerevan to Delhi using Goibibo app.. We where ready to board the flight but unfortunately it was made unoperational by the airline's end. I contacted Goibibo and airlines, both assured me that I will b...
Mar 02, 2021 by Muneeb kar
Goibibo - Goibibo did not refund Jet Airways flight ticket Open
I booked return flight ticket from Mumbai to Kolkata for **/*/**** through Goibibo website. Later on Jet Airways went bankrupt and so I went to Goibibo website and cancelled my tickets. I was assured by Goibibo customer agent that full refund w...
Feb 28, 2021 by Naveen Kumar Dhamija
Goibibo - Goibibo did not refund Jet flight tickets when Jet became bankrupt Closed
I bought Jet airways ticket from Goibibo website. The ticket was round trip from Mumbai to Kolkata for travel on **/*/****. Jet became bankrupt and I cancelled my ticket on Goibibo website. I was told by customer service of Goibibo that refund ...
Feb 27, 2021 by Naveen Dhamija
Goibibo - Not Getting Refund Flight cancelled due to Covid Open
I booked flight on *nd Feb ****, but flight got canceled due to Covid **. Since more than * year I'm continuously following up but goibibo is not providing me refund. It's huge amount ...
Feb 26, 2021 by Sagar Kole
Goibibo - Refund not received Closed
The issue that I have experienced was: I had cancelled a flight booking and the refund was initiated. When contacted indigo airlines it says refund is issued to goibibo and transaction no from indigo is : *********. But goibibo is not replying...
Feb 24, 2021 by swetha thimmarayappa
Goibibo - Goibibo is not refunding mt credit Shell money and responding to my communications Closed
I booked my ticket through Goibibo for my Daughter Tiasha Chaudhury's travel on **th March ****. Travel date was **th March **** PNR number A*MCYL. However due to COVID flight was cancelled and money was in Credit Shell. However when I am tryin...
Feb 19, 2021 by Joydeep Chaudhury
Goibibo - Refund Closed
Booked train tickets on Feb **, ****. Failed to complete transaction on time, so cancelled the ticket. Paid rupees ****, but got a refund of only *** rupees....
Feb 17, 2021 by Gauransh Pant
Goibibo - Train booking failed in Goibibo Full refund not initiated Closed
I tried booking train tickets using the Goibibo app on my android device. The transaction amount was INR ****. The payment was made via Standard Chartered credit card. The transaction was declined due to timeout. I got a mail from Goibibo on th...
Feb 16, 2021 by Saran M S
Goibibo - Money Deducted on Flight seat booking through mobile App but not confirmed Open
I am Sushant Bankar and I would like to request a refund for one of my booking transaction below is the scenario Booking ID GOFLDMTAND**E********** On **th February **** around * pm, I was trying to complete my seat booking and web check-...
Feb 16, 2021 by Sushant Anil Bankar
Goibibo - Goibibo booking failed but money was deducted Closed
I made my domestic flight payment using upi but later the booking showed as failed and the money was deducted from my account ...
Feb 15, 2021 by Manisha
Goibibo - Refund not received Open
My train ticket booking was cancelled but I received refund of Rs ** . My total booking fare ***. Still I not received RS *** . BOOKING ID: TRNA*L*THIP*AA. Please refund my amount with compensation....
Feb 15, 2021 by Koushik Datta
Goibibo - Booking failed and not got full refund Open
Booking failed amount not refunded...
Feb 12, 2021 by Sarosh Akhtar
Goibibo - Refund not received Open
I have booked a flight on *th of April **** and due to dynamic pricing my flight was cancelled but the amount was deducted so when I asked goibibo on chat they said your refund is generated and now it's February **** ...I am waiting from more t...
Feb 12, 2021 by Pratyush Tripathi
Goibibo - HOTEL AND RESORTS COMPLAINT Open
I HAVE BOOKED * NIGHTS IN MALDIVES- TWO NIGHTS IN BEACH RESORT AND TWO NIGHTS IN WATER VILLA.BUT ON ARRIVAL HOTEL MANAGEMENT IS DENYING TO ENTER WATER VILLA SINCE THEY RECEIVED BOOKING OF BEACH RESORTS FOR FOUR NIGHTS. GOIBIBO CHEATED ME . IT...
Feb 11, 2021 by MOHIT MAHAJAN
Goibibo - Refund is not credited Closed
My flight PNR H**BD dated **th march **** was impacted due to covid ** I have raised refund request on *st january ****. But they are not refunded my money instead they just extend the refund date again and again saying that airline has not a...
Feb 07, 2021 by samapti roy
Goibibo - Refund of flight during covid Open
The ticket booked form banglore to nagpur on *rd may **** but the flight was cancelled due to covid. But i have not recived amount or credit shell. For the given amount. ...
Feb 07, 2021 by Vineet TrIpathi
Goibibo - Refund not received Open
The refund for last year flights was initiated by goibibo on January **th ****. The mail said the refund will be reflected in *-* days. It *th February **** and no updates yet and no refund received. No response is available from them. They don...
Feb 06, 2021 by Khyati Mittal
I have booked a flight ticket with goibibo but due to lockdown my flight was canvelled by airlines and after that airlines have refunded my money after some deductions to goibibo but goibibo have refunded my baggage amount only and my ticket re...
Feb 06, 2021 by Archit sharma
Goibibo - Refund related Closed
I have booked flight ticket from Raipur to Delhi at ** January ****.during check in I have paid *** rupees for seat selection.but seat has not selected and money has deducted from my account at ** January.** days passes away yet my money has n...
Feb 02, 2021 by Amit
Goibibo - Refund not issued by goibibo Closed
Payment has been debited twice while booking flight SG **** from GWALIOR to JAMMU through Goibibo on ** Jan **. Screenshot attached for your reference for both the transactions. Also ticket attached for ready reference. Kindly look into the mat...
Feb 02, 2021 by Ankit Saurabh
Goibibo - Refund not received for flight cancelled due to corona Open
I have booked flight with Indigo through GOIBIBO in month of November **** for rs. *****. Indigo has confirmed that they have refunded the amount to GOIBIBO. Also received call from GOIBIBO in month of september **** stating the same. However, ...
Feb 01, 2021 by Reena Philips
Goibibo - My Airline Refund which got cancelled due to Open
Hello there, I had booked a ticket from New Delhi to Calgary via Narita through Goibibo (AirIndia) for **th May ****. Now, the airlines got cancelled due to covid** and goibibo has not refunded me till date. In the meantime, I even contacted...
Jan 28, 2021 by Dhruv Gupta
Goibibo - Money not refunded to account but its is showing refunded in the app Open
One of my room booking that i have cancelled is showing refunded in the goibibo site where as I didn't receive money in my account.kindly look into it. Generally I've done so many bookings over there and all time a satisfied customer but this...
Jan 25, 2021 by Archana Lenka
Goibibo - Amount been debited four times but ticket not generated Open
I have made a bus booking by goibibo app from indore to prayagraj I tried four times, every time money gone deducted from my go cash account but didn't get the tickets confirmation a single time,even not get any refund from their side,i tried t...
Jan 25, 2021 by Rajanikant Tiwari
Goibibo - Amount debited but ticket not generated Open
Dear Sir, i have planned to visit hosur to Chennai on **nd jan morning on RKK travels so I have booked on **st jan using sbi net banking but amount has been debited but ticket not generated pls resolve my issue and please fi...
Jan 25, 2021 by RIZWAN
Goibibo - Goibibo refund issue Open
My wife has booked return Jet Airways flight from Dubai to Mumbai & Mumbai to Dubai but she couldn't travel due to the cancellation of Jet Airways flight. We have been following up through emails with goibibo for refund but nothing happened so ...
Jan 23, 2021 by NAVED AHMED MALIK
Goibibo - REFUND OF AIR TICKET Closed
I had booked a return ticket in Kenyan Airways on ** March **** through GOIBIBO bookind ID TUATFVL*I. The booking has been cancelled due to covid restrictions. I have requested GOIBIBO for refund but there was no response regarding the same....
Jan 22, 2021 by RAJASEKHAR BINUMON
Goibibo - Goibibo Refund not received yet Closed
I had booked a Hotel for my trip in May'****. However, due to COVID, I had to cancel my trip. Post cancellation the amount of **,*** was credited to my GoCash account. Post that I have been trying to get my refund to my bank account for the las...
Jan 21, 2021 by Jaimeen Trivedi
Goibibo - Refund Not Received even after 2 Months Closed
I had got a refund from my Airline on *rd November'** and till now I have been given multiple confirmations by different people at GoIbibo that it has been transferred to my bank account. But obviously haven't got anything as of yet....
Jan 21, 2021 by Ram Chandra
Goibibo - Money deducted from account but no hotel is booked Closed
I booked a hotel on Goibibo app in ** Jan **. I paid Rs.**** but that hotel was not showing in my upcoming trips. This is a scam. Money got deducted but neither the hotel is booked nor they have refunded my money . Their customer support system...
Jan 21, 2021 by Lalit kumar
Goibibo - Bus failed Open
Bus is failed, mechanical & part is not available so not possible repair the bus please return by amount I arrange another way...
Jan 20, 2021 by Sushant Ghode
Goibibo - Not able to use credit shell on Goibibo Closed
I have Goibibo Credit Shell balance available for the for SpiceJet flight booking that got cancelled because of current pandemic. I am trying to use the balance to book new journey following the guidelines provided for new booking. Everytime I...
Jan 20, 2021 by Moumita Sarkar
Goibibo - Refund not received yet Open
We have booked a villa in the month of "November" for the new year party(i.e from **st Dec **** - *rd Jan ****). However, Goibibo failed to send confirmation to the management and the people at villa said they do not have any confirmation. W...
Jan 20, 2021 by Arjun Yallapragada
Goibibo - Goibibo refund not done even after Open
My brother had booked a ticket for Ireland dublin For **-*-****, but the flight(Lufthansa) was cancelled, and till date there is not respond to refund emails and it's been more than * months, I haven't received my amount back. With all due res...
Jan 19, 2021 by Monish
Goibibo - Ticket cancelled due to covid and not got refund even after 4 months Closed
I have booked a ticket from Mangalore to Kolkata Scheduled on *th April ****. However it was cancelled due to covid **.Indigo Airlines had already refunded the amount to goibibo.However,I have not received any amount . I m unable to contact any...
Jan 18, 2021 by Sagar
Goibibo - Unable to use Credit Shell Closed
booked a mumbai to kolkata return flight from goibibo in Apr ****. It got cancelled due to lockdown. Credit shell is given by airline and is visible on goibibo site but when you book new bookings to utilise the shell amount, they arent allowing...
Jan 17, 2021 by Saylee
Goibibo - HOTEL BOOKING REFUND Open
BOOKING ID-HTLKM*E**S I HAVE CANCELLED ON **.**.**** FOR RS.****/- BUT TILL DATE NO REFUND RECEIVED FROM GOIBIBO AFTER SO MANY CALLS AND MAILS...
Jan 17, 2021 by PRAKASH SINGH PAPOLA
I had booked a flight ticket with transaction ID GOFLDMTFRLAND*********** , with a price lock option. I had paid INR ***+ for pre locking the ticket and then paid INR ****+ towards ticket booking. Money got deducted from my account but the tick...
Jan 14, 2021 by Ronal Sharma
Goibibo - Refund Not Received From GOIBIBO Open
I had booked a Indigo Airline ticket through Goibibo for Amsterdam to Mumbai via Istanbul on **th January ****. My travel date was **st May ****. Due to lockdown in view of Coronavirus, Indigo cancelled my flight. Further on ---- Indigo refund...
Jan 13, 2021 by Bhavesh Assar
Goibibo - Unable to retrieve my credit shell amount Open
I booked a round trip air ticket from Doha (qatar) to Tiruchirapalli (India) through your Goibibo website.due to that corona pandemic situation all the flights are cancelled. After those long days I got a refund amount for one way ( Doha to...
Jan 13, 2021 by Muruganantham
Goibibo - Proper refund not initiated after cancellation Open
i have booked refundable flights tickets both going and return through goibibo although it charged me more as compared to other websites. for some reasons i have to cancel the tickets while cancelling i checked how much refunds i would get aft...
Jan 13, 2021 by Nitish kumar mishra
Goibibo - Credit shell enabled but credit shell option not showing in my trips Open
My flight with goibibo got cancelled due to covid. We were to travel from **th april to **th april ****. We had done bookings for both going and arrival. Now the refund was made for both the bookings. Goibibo support shows that credit shell is ...
Jan 12, 2021 by Khyati Mittal
Goibibo - No response from customer service Closed
Hi, I made booking through goibibo in month of june and due to covid** airlines canceled my flight and since from then I'm contacted multiple times with goibibo but there is no proper response. Its been more than * months right now and didn...
Jan 11, 2021 by Hari gudiwada
Goibibo - Refund on 3 Airline tickets Open
My flights were canceled due to Lockdown. Airline has returned the money but Goibibo has not returned. *. Mum - Chennai (* tickets) *. Mum - Doha one ticket. Please help me how to get refund. They don't have a customer care number....
Jan 10, 2021 by Mohsin Haq
Goibibo - Flight refund not processed correctly by booking website Open
The flight was cancelled due to national lockdown. Despite having purchased 'cancellation protection' from Goibibo, they refused to refund stating the flight company (GoAir) was not refunding the INR**** paid as flight cost. I went directly to ...
Jan 08, 2021 by Aparna Anilkumar
Goibibo - Refund pending from Goibibo Open
I had done hotel reservation on **th of November **** in Udaipur and due to some travel restrictions across states I had to cancel it. I had cancelled my bookings on **th November and was expecting the refund by *st of December ****. It's now J...
Jan 06, 2021 by Amarpreet Singh
Goibibo - Refund due from last 6 months Closed
I have booked my ticket of ₹***** out of which air asia have refunded to goibibo ₹***** on july*,****. Goibibo credited me my baggage allowance of ₹**** on nov*,**** but the remaining amount ₹***** is still pending. I have shared my s...
Jan 05, 2021 by Archit sharma
Goibibo - Worst experience by Goibibo and Swami Travels Closed
This was one of the worst experiences while traveling in a bus with Goibibo. This was the first time I was visiting Mahabaleshwar and the bus ensured that it did not end on a good note. Hence I am writing this at *:** am at night. Here are th...
Jan 05, 2021 by Suman lalit pandit
Goibibo - Flight cancellation Open
Reference to GOFLIANDC*DBD********** the flight was cancelled and the airlines was ready to reschedule tickets without any charges. But GOIBIBO asked the airlines to cancell the tickets without any such request/authorisation from my side. Despi...
Jan 04, 2021 by Chirag Aggarwal
Goibibo - Flight ticket amount not refund Open
Sir, I have booked the flight ticket from goibibo on dated ** April **** for delhi to Phuket and ** April **** from Phuket to Delhi (Goair) , my booking id is :- GOFLI***D*********** Goair refunded to goibibo but goibibo not refund my money...
Jan 02, 2021 by SUNIL KUMAR GURJAR
Goibibo - Goibibo isn t refunding Open
Our flight has been cancelled due to covid-** pandemic, on **th March,****. Flight was AMD - IXC with Go air, G* ***. We booked this flight through Goibibo. Now, Goair has already issued refunds in last week of November, ****. But, Goibibo is...
Jan 02, 2021 by Dhruv Patel
Goibibo - Refund of flight ticket PNR ALUMNA and SWVHWK Open
PNR: ALUMNA & SWVHWK from Goibibo Delhi - Kolkata( round trip) amount has not been refunded, only mails are coming for transactions process but not no money has been reflecting on my account.Since * months they are harassing me.Reference No. **...
Dec 30, 2020 by Atoshi Mitra
Goibibo - REFUND PROCESS Closed
I HAD REFUNDED MY TICKET AND I HAVE EVIDENCE OF A CHAT WIHT THEM STATING A REFUND OF MY MONYE HOWEEVER THE REFUND WAS NOT GIVEN TO ME AND THERE IS NO ONE WHO CONTACTS PROPERLY ...
Dec 30, 2020 by ROLAND SHAUN RODRIGUES
Goibibo - Refund not received and tickets got cancelled Closed
My booking (Booking ID - GOFLDAND**C************) for flight tickets having from GOIBIBO APP for the date **th March **** got cancelled during covid lockdown and I received a credit shell for the same which was valid till March ****. But today ...
Dec 29, 2020 by Sidra Musharraf Siddiqui
Goibibo - REFUND NOT RECEIVED Closed
Dear Sir I have booked ticket using my number on * july ****. PNR : YSUIWY CONFIRMATION NUMBER : SEA*********** I am unable to see this booking in goibibo application and this is the reason I am unable to contact goibibo team from la...
Dec 29, 2020 by SUMIT KAMBLE
Goibibo - Application Bug Refund the payment Closed
It was an application error. Even though I was selecting **th Dec date for Pathankot to Delhi bus, it was showing me of **th Dec only. And I thought it was mistake done by my side firstly but again it happened and again got booked for **th Dec....
Dec 29, 2020 by Atul Sharma
Goibibo - Customer Misleading Open
This is regarding Goibibo booking id HTLEPDMLGX I’ve checked out from this hotel & I want to say that GOIBIBO has completely mislead me by saying that this is a * star property. No mobile network in the room provided & no WiFi reception...
Dec 28, 2020 by Ankur Jain
Goibibo - Refund from Travel Agency Open
The First Case is regarding the flight cancelled on ** Dec **** where refund initiated at end of goibibo is not credited in bank.Since the booking was done from NRE account the said refund of Rs **** cannot be credited in same NRE account .Ther...
Dec 26, 2020 by Narendra Mamgai
Goibibo - I did not receive refund of my flight ticket which got cancelled during lockdown Closed
.I am really disappointed with your service during this covid time. Due to lockdown your flights were not operating and I wasn't able to travel at all. After contacting you guys *** times , you issued a voucher for me which said that I can stil...
Dec 26, 2020 by Sonal Chaddha
Goibibo - GoIbibo and AirAsia Flight Mismatch Closed
Ive booked a Flight One Way from Mumbai to Jorhat via Kolkata. Mumbai to Kolkata Flight was from Air Asis and the Kolkata to Jorhat was Indigo. When I checked the PNR for the Air Asia Booking the Flight cameout to be a different Flight with * L...
Dec 21, 2020 by Deepak Gayan
Goibibo - Covid Flight cancellation Refund not received Closed
Booking ID - GOFLIB************** / BA ref: KYUQV* : I had booked my air ticket from Bangalore to Aberdeen , UK via BA under the above reference. I had travelled on *th March **** to Aberdeen and my return was booked for May *th. But due to t...
Dec 21, 2020 by SREENIVASAIYA NAGARAJ
Goibibo - Refund not received Open
I booked ticket bhopal to Hyd in Spicejet and it got cancelled in Jan **** because of schedule change . I raised refund request and got refund only for one ticket. Raised request again but till date have not got refund for the balance amount. ...
Dec 21, 2020 by smita pillai
Goibibo - Hotel Booking Issue Closed
I have booked the ticket through goibibo app for goa **th Dec **** to *st Jan ****. Now hotel owner called me and said they won't allow me to check in because of tarriff issue. I have already paid the whole amount and now i am facing this issue...
Dec 20, 2020 by Anup Kumar
Goibibo - Refund not received for the flight cancelled in lockdown Open
I had a flight booking from pune to Delhi on April **th, which got cancel due to covid, ii ts not my fault, it's was a lockdown everywhere, so I want my full refund.now even the government said to give refund...but goibibo is not giving refund....
Dec 19, 2020 by Sdt
Goibibo - Refund for cancelled flight Closed
I have booked a two way flight ticket from goibibo but due to covid flight is not operational but its already * months passed goibibo is not returning my money or they cannot even reply me ...
Dec 17, 2020 by AMIT KUMAR
Goibibo - Hotel booking cancelled Closed
We made a booking on **/**/**** from Goibibo site for hotel booking from **/**/** to **/**/** for Fortune Park BBD Lucknow We got the message on site sticked with your booking is confirm and you don't need to call at hotel for any confirmation...
Dec 17, 2020 by Yogita Jaiswal
Goibibo - Money got deducted but flight ticket was not booked Open
My money got deducted but the flight tickets were not booked. the incident took place at **th Nov ****. i tried contacting the goibibo customer care centre, but its all null and void. "GOFLDMTDB*************" is my booking ID and the flight wa...
Dec 15, 2020 by NANA LIDA
Goibibo - Refund amount not received Closed
I booked an international air ticket with goibibo on feb **** for a travel in April. Due to covid the flights were cancelled and they still havent returned the money. Extremely hassled by this. ...
Dec 14, 2020 by Arun Moses
Goibibo - Booking not completed but debit card was charged Open
No customer care support or functioning email service available. All they offer is to communicate through Goibibo app which is terrible. My debit card was charged but booking failed. Goibibo is not having any customer support and I don’t know...
Dec 13, 2020 by Amit
Goibibo - REFUND FOR BUS CANCELLATION Closed
MY BUS WAS CANCELLED BY OPERATOR ON ** OCTOBER-****, TILL TIME THEY HAVE NOT REFUNDED MY MONEY. THEY CUSTOMER CARE DEPARTMENT IS ALSO NOT ANSWERING...
Dec 12, 2020 by JAYESH RAICHURA
Goibibo - Refund not given Open
I have made the booking for a flight in kenya airways through GOIBIBO in feb for travel date * may from mumbai to nairobi but due to corona flight was not operated but till today i have not received any refund amount from goibibo. I want my ful...
Dec 11, 2020 by Jay Maru
Goibibo - Refund no issued Open
My flight WBWZFQ was changed to *-**-**** directly with the airline which was cancelled minute. Airline issued refund in two weeks directly to my account for partial payment and rest to goibibo since ticket was initially booked with them. The a...
Dec 11, 2020 by Vani Sharma
Goibibo - Did get my refund for 2 hotel bookings and one flight booking Open
I booked * hotels One in Goa (TICLO RESORT) for **th of December and then canceled it and again booked the hotel in panchkula (Hotel Bella Vista) and cancelled it. The app showed that I the refund has been processed and I will get refund arou...
Dec 11, 2020 by Phuhar
Goibibo - Regarding credit shell use Closed
Dear Sir / Madam, I am writing to you to raise an issue about: credit shell The issue that I have experienced was: I have booked my flight through Goibibo in July. it was cancelled due to Covid. now i am not able to book my flight using m...
Dec 11, 2020 by balwinder kaur
Goibibo - Refund not given Open
Refund not given for flight booked through goibibo and cancelled by airlines ...
Dec 09, 2020 by Raghavendra
Goibibo - Goibibo Did not receive my refund form my credit shell Closed
I have been contacting you for * days but none of you is helping neither giving us a solution for the problem I have two tickets with four booking id's and both the booking id's we tried to reschedule the flight, when I contacted your guy is...
Dec 08, 2020 by Akshay m
Goibibo - Cancelled Ticket amount not refunded Closed
Booked ticket with goibibo before lockdown. Tickets got cancelled as there was no flights during the period. After almost * months also my cash is still with goibibo....
Dec 08, 2020 by RANJITH K
Goibibo - Refund Not processed Open
Due To Pandemic , Flight Was Cancelled From Dubai To Kolkata And Kolkata To Dubai. I Called Multiple Times To Goibibo But There Is No Such Refund And No Such Commitment From Them. I Need My Refund....
Dec 07, 2020 by Ahfaz Chowdhury
Goibibo - Refund not issued from goibibo Open
I had booked air India flight before pandemic lockdown started and it got cancelled due to lockdown. I had requested for refund in may itself but it is not been refunded. Air India says they have issued the refund to Goibibo, but they have not ...
Dec 06, 2020 by Abhinav Kumar Bhaskar
Goibibo - Refund Not Transferred Open
My flight was cancelled in April **** and after * months of cancellation I am still waiting for my Rs.*****, earlier every time they ask for wait for ** to ** hrs but and i am still waiting even after multiple emails and comments ... ...
Dec 05, 2020 by Prashant Arora
Goibibo - Deficiency in Services Closed
My brother (Arpan Gupta) has booked the ticket to Delhi-Canada on ** Oct **, when connected with Naveen Gupta (Goibibo Sales) repeatedly he is giving time for a call back from post Sales department from past * days. When we tried logging into o...
Dec 05, 2020 by Arpan Gupta
Goibibo - Credit shell not providing Open
i have a flight reservation on * Apr **** from cochin to delhi on spicejet.reservation was done through goibibo mobile app.due to covid lockdown reservation got autocancelled and a credit shell is generated against my pnr civpyb in goibibo.as p...
Dec 05, 2020 by SREEJITH A
Goibibo - Refund for air tickets Open
I had did a booking thru goibibo before lockdown for travel in may **** for * passengers due to lock down and covid cudnot fly, so i requested them for refund of Rs *****/- in september and balance money everytime they tell me to wait for * to...
Dec 04, 2020 by Deepa Sandhu
Goibibo - More than 9 months now and still not received my flight refunds amount During Corona Open
Goibibo It's been more than * Months now and my refund request is still in process. What are you guys really doing ? I've got email confirmation from the Goibibo team in September that refund amount will be in your bank account by October ...
Dec 03, 2020 by Prashant Bhardwaj
Goibibo - Refund fraud by goibibo Closed
I booked room and modified the date but got a lesser grade room . Then I received mail from goibibo that I will receive a refund of Rs. **** . When I enquired about the refund after a week it’s said that there will not be any refund abruptly....
Dec 03, 2020 by Janani
Goibibo - Refund not issued Open
I've booked a flight ticket on **th April **** from Muscat to Kochi through Goibibo Application. Unfortunately, the flight got cancelled by the operator itself due to Corona pandemic. I was asking for my refund money from august itself and have...
Dec 02, 2020 by Iwin Vincent
Goibibo - Not replying my emails Closed
I am emailing to deepak rawat at servicesupport@goibibo.com.but he is not replying me.i have told him to call me urgently regarding refund but no reply...
Dec 02, 2020 by Bhavik Praful Gada
Goibibo - Refund processed but not released Open
Flight cancelled due to lockdown. airline;ine conformed full refund given to Goibibo. Goibibo accepted they are processing refund in Oct **** within * to ** days . till date refund has not be received ....
Dec 02, 2020 by Navdeep Ashok Garg
Goibibo - My refund not released by Goibibo Open
Respected Sir/Ma'am I booked a ticket for four pessangers from Ranchi to Mumbai from Goibibo mobile application, which is scheduled on **th September **** but cancelled ticket for two pessangers due to rescheduling of flight (cancelled ticket ...
Dec 02, 2020 by Abhishek Bhasker
Goibibo - Not able to use Credit Shell Goibibo Open
I have Goibibo Credit Shell balance available for the April, **** SpiceJet flight booking that got cancelled because of current pandemic. I was trying to use the balance to book new journey from the same source to same destination but i'm not a...
Dec 01, 2020 by Parul Kathuria
Goibibo - Refund not doneFraud company Open
Booking ID NG*V*HK*Y . Goibibo not at all gving my money for last * month they are misleading with me.I don't have any more patience or i am not at all understanding why you people going on telling lie to me. Almost * months gone still now figh...
Dec 01, 2020 by Dibya malakar
Goibibo - Fraud done by goibibo Open
Please find the pasted mail sent to goibibo regarding hotel cancellation issue but same has not been resolved... Also called to customer care multiple times no resolution... My hotel booking was done at refundable mode and after cancellation ...
Nov 29, 2020 by Shivam tiwari
Goibibo - Refund not received Closed
I had booked my flight tickets on goibibo.It was canceled due to the covid -**.I received email that my ticket was canceled and refund was initiated and i was supposed to received my refund by **th of nov.Till date i have neither received any r...
Nov 27, 2020 by Dibyajyoti Nayak
Goibibo - Refund not recived Open
My hotel booking at varu by atmosphere, Maldives for *rd Nov,**** to *th Nov,**** was fully refundable till **th Oct, **** , **.** pm. I had canceled the booking on **th Oct, at **.** pm. I was told the refund will be credited within * days, bu...
Nov 25, 2020 by Sombodhi Das
Goibibo - REFUND Closed
Dear Team, I have not received my refund till now for booking PNR -NZ*RGW from Dubai to HYD & HYD TO DXB. I am unable to login to app to reach out to any of the support team to know the refund status also it was not my fault that Airlines canc...
Nov 25, 2020 by Shravanti Sharma
Goibibo - My refund of AIRTICKET booking Closed
@goibibo @flyspicejet My booking ID-GOFLDAN*************** Through goibibo PNR-S*QSSR OF SPICEJET AIRLINE IN APRIL **** IT WAS CANCELLED BY AIRLINE DUE TO CORONA PENDAMIC I HAVE APPLIED FOR REFUND YET NOT GET MY REFUND I didn't get yet refund ...
Nov 25, 2020 by Khalid hoble
Goibibo - Refund not issue Closed
I cancel my (air ticket) booking from long time (approx * months) ago. But still my refund is not process. I call and email goibibo manytime. Goibibo say we receive refund from airline and your refund was process and you got your refund with in...
Nov 24, 2020 by rajdev
Goibibo - Refund is delayed Closed
Goibibo owes me a refund of *** rupees I'm a student. Sounds a little bit funny. But yes, I didn't received the refund yet. I give tutions to school students in order maintain my studies my expenses. I don't have any financial support from othe...
Nov 23, 2020 by Arnab Maity
Goibibo - International flight canceled by airline Open
I had booked flight from delhi to jazan saudi arabia for **/**/****,under booking ID-GI*B************* ( goibibo ).the flight number FZ-**** & PNR- IEJZMN( fly dubai)the flight was cancelled by airlines.till now i have not received my full ref...
Nov 22, 2020 by Syed muzafer mehdi rizvi
Goibibo - Flight ticket not valid Open
My husband booked flights on goibibo Bom-raj return on his return flight when he arrived at the airport the Air India attendent told him that the flight ticket is void. On calling goibibo they said its a sustem error and they can just refund ...
Nov 22, 2020 by Bhavya Mehta
Goibibo - Refund of international air ticket cancelled during lockdown Open
i had booked international air tickets Kyrgyzstan to Delhi on ** feb ** for ** jun ** but it cancelled by airlines during lockdown i had palaced refund application to Goibibo and Goibibo's team confirmed they gave my refund in three but they no...
Nov 22, 2020 by Vineet Garg
Goibibo - MY REFUND AMOUNT NOT RECEIVE Closed
MY TICKET WAS CANCELLED BY THE AIRLINES AND ITS REFUNDING IS NOT YET GIVEN, PNR NO -Z*ZQNZ FLIGHT-AIR ASIA,DATE-*/**/****...
Nov 19, 2020 by BIJI PHILIP
Goibibo - Refund not received Open
Hi i booked my flights from Delhi to Dubai but it got cancelled due to CORONA PENDEMIC, PNR no. FH*F*J, but even after repeated calls and assurances since August ** onwards(multiple calls made to Goibibo) i have not received any penny!!! please...
Nov 18, 2020 by Tushar
Goibibo - Refund not processed by Goibibo Closed
Dear Sir, I want to raise a complaint regarding the fraud committed my Travel agency named as Goibibo, situated in Gurgaon. This is regarding the refund which I have still not received from Goibibo for the flight which was cancelled for **th...
Nov 18, 2020 by Sandeep Dua
Goibibo - Refund delayed by more than a month Open
I booked a cab from Bangalore to Pondicherry on Sept **th, ****. It was an onward and return trip that was booked using their mobile app since this feature is not available on their website. A total of Rs. ***** was deducted from my wife's HDFC...
Nov 18, 2020 by Parvathinathan Venkiteswaran
Goibibo - Reg date change Closed
I booked a room by human error wrong date and asked for change of date..!! Worst behaviour and no return of money ...
Nov 17, 2020 by Dinesh
Goibibo - Unauthorised use of my account Closed
I am surprised to see in my completed trips one trip from Delhi to Aurangabad by some Syed. He booked from my id. It seems that my id has hacked. It is very shocking and dangerous if someone has booked from my id. I have to register FIR against...
Nov 15, 2020 by Abhishek Borgikar
Goibibo - Flight Booking Refund Open
Dear Sir / Madam, I am writing to you to raise an issue about: Flights The issue that I have experienced was: Booked flight tickets through Goibibo on Indigo Airlines round trip BLR-SAG, SAG-HYD-BLR via PNR No's JQMYPR, TKZFHJ, VKWGJW and...
Nov 13, 2020 by Lakshman Vinay
Goibibo - Goibibo hadn t refunded my money after cancellation of indigo flight dur to Closed
The money is in their wallet and it's shown that will be transferred to bank within a week ,but it's been many days and yet the money hasnt yet been credited to my bank. ...
Nov 12, 2020 by Yashaswini
Goibibo - Booking failed money got deducted Closed
I had booked room and payed through googlepay ..but i got email that booking in progress even after money deducted ..i want my refund back...
Nov 11, 2020 by Siraj Am
Goibibo - Didn t Receive full refund Open
I booked flight ticket for * people from goibibo amounting rupees ***** , for some reason i had to cancel one persons booking. The same day i called the airline (Indigo) they said the flight got cancelled and they will do full refund and they a...
Nov 10, 2020 by Saptarshi Chakraborty
My money was deducted but they don't send me any booking details and also i tried to talk to them but the number given is wrong....
Nov 09, 2020 by Gaurav kumar
Goibibo - My flight booking failed and money got deducted by goibibo Closed
Yesterday on *th November I tried booking flight from Chandigarh to Bangalore for **th November to travel. I used Goibibo app to book my ticket. When the proceed to pay the amount the money **** got deducted but flight booking failed. I tried r...
Nov 08, 2020 by Yogita Pandey
Goibibo - Goibibo didn t refund my money yet due to covid19 flight cancelled situation Open
My flight was cancelled due to covid-** situation which I booked it in the month of february. When I asked for refund for numerous time, they didn't respond most of the time and whenever they respond, they make fake promise and keep me waiting....
Nov 07, 2020 by Nikita Patra
Goibibo - Refund not received from Goibibo Open
Hi team, I have booked the flight from Mumbai to Dehradun & Dehradun to Mumbai on **nd October **** from Goibibo website, it was a group booking of * people in which one name of a person was wrong so we contacted the airline to rectify the erro...
Nov 06, 2020 by Akshay Pawar
Goibibo - Airlines company refunded the amount but goibib not refunding my money Closed
I have booked * ticket for flight through goibibo. But some reasons i had cancelled * ticket directly with airline for which indigo refunded **** rs but goibibo not refunding that amount in my account....
Nov 04, 2020 by Rupesh Kumar
Goibibo - Refund Open
I had booked a ticket for *th November on *st November for Bagdogra to Delhi. Amount got deducted but I didn't received any emails any booking id pnr. I visited there place & they are simply saying they should have money to refund every custome...
Nov 04, 2020 by Jishu Tamang
Goibibo - Money deducted but booking id not received Open
I have made a flight booking on *st Nov. My money was deducted but the session expired. I have not received any booking id or confirmation. The customer care site needs booking id to raise a complaint and their chat service is useless. ...
Nov 02, 2020 by Rashi kishore
Goibibo - Received no flight ticket confirmation Closed
I had booked flight ticket for **th November **** from Delhi- MUmbai. Amount has been debited from my account but I haven’t received any flight booking confirmation. Waiting for booking confirmation or my refund....
Nov 02, 2020 by Rohit Chourasia
Goibibo - Amount debited but no bookings made Closed
I attempted to book tickets from coimbatore to Delhi and back on *st November ****. After going through all the steps, I received a flash message on the payment gateway saying 'payment was unsuccessful '. But it is noticed that the amount f...
Nov 02, 2020 by Latha Iswar Prasad
Goibibo - Refund not received Open
I had booked a ticket from Goibibo during lockdown cudnot travel..Indigo has refunded them the money on *th august attached Goibibo from past * months is making a fool that we are checkn it will be done but so far it hasnt been done ...
Oct 30, 2020 by Deepa Sandhu
Goibibo - No refund for cancelled flights Closed
I have cancelled my flights(PNR:- WCNWKR & TWR*FX) on *th Sept **** with Indigo airlines and Indigo airlines returned full amount to goibibo but doing multiple follow ups i have received my refund into my back account yet. Every time they do fa...
Oct 30, 2020 by Nitin Chhillar
Goibibo - Refund to bank account not working Closed
I have done a flight booking with details PNR: WQRF*R Booking id: GOFLD*CBA*********** Due to corona reasons the flight got cancelled and you credited that amount back in the form of gocash. I want the money reflect back to my bank acco...
Oct 30, 2020 by Shafeeq
Goibibo - Refund not issued by Goibibo Open
I had booked flight tickets (CCU-BLR) for my parent for travel in the month of May (during the lockdown). Due to lockdown the flight got cancelled and recently the airline refunded the amount but the money instead of going to my bank account, i...
Oct 30, 2020 by Rahul Bhagat
FK GOIBIBO company. I received refund after submitting * requests Or you can say begging for * times for my money. And they refunded into the Fking GoibiboCash wallet they says so I have to use their Fking site again to use MY MONEY. I recei...
Oct 29, 2020 by Pranav Nijampurkar
Goibibo - Refund of cancelled flight due to COVID 19 Closed
I had booked a return air ticket of quatar airways Via goibibo website. The booking reference number is J*TMO*. As flight was cancelled due to COVID **, I had requested refund in April ****. I am yet to receive the same and not being able to c...
Oct 29, 2020 by Madhab chandra Das
Goibibo - Amount debited no confirmation or acknowledgement received Open
I booked a hotel on ** Oct **** Amount got deducted and its been close to a week and am running in circles calling the goibibo support ..no resolution provided.please help me on this ..didnt get a booking id or any sort of confirmation after t...
Oct 28, 2020 by Jhayanth loganathan
Goibibo - Refund not issued Open
I had booked my flight ticket round trip of april month via goibibo and due to covid flight has been cancelled itself by airlines and its six months completed but still there is no status of refund. there is no customer assistant responding si...
Oct 24, 2020 by ARCHANA SINGH
Goibibo - Refund not issued by Airlines Closed
I asked goibibo many time for refund but the ignore.They said we can't refund your money .My brother was also about to travel in same flight,but he got full refund ,what kind of justice is this.When I asked Airlines said we don't have such poli...
Oct 24, 2020 by Bhupinder sinfh
Goibibo - Refund for International flight Open
I had booked a flight via Goibibo to travel. My flight was cancelled by airlines. They have told me that they have issued a refund to my travel agency and I need to contact them for refund. But Goibibo has not been accepting calls and there re...
Oct 23, 2020 by Harsh Mahesh Jain
Goibibo - Refund not yet received even after 40 days of ticket cancellation Open
I was intimated that the indigo airline ticket is cancelled on **- September-**** and refund would be initiated at the earliest. But no refund was made. Again on **-October-****, I received a message that the refund amount of Rs ***** is proces...
Oct 23, 2020 by Sreejith
Goibibo - Goibibo Refund Against Flight Booking Open
We booked Flight tickets from Mumbai - Udaipur by Goibibo Booking Portal. For the date of **th April ****. But due to Covid ** Situation Flight was cancelled and we not yet received any Refund against Cancellation, please intervention here and ...
Oct 23, 2020 by Vijaykumar Bhavardas Vaishnav
Goibibo - Refund of Flight Booking Open
I have booked the below flights with GoIbibo for flying with Indigo airline but due to lockdown all flights got canceled and the government issue guidelines to airlines to refund money without any deduction. I got information from Indigo ai...
Oct 22, 2020 by Himesh
Goibibo - Refund of flight ticket Open
I have booked ticket on **.**.****. which was scheduled on **.**.**** spicejet from udaipur- mumbai- Goa. I received a call on **.**.**** from airlines that flight got cancelled because of Covid and they will give full refund and Since then I a...
Oct 20, 2020 by meena rathore
Goibibo - Amount not refunded Closed
I had booked a flight from Bangalore to Imphal via Kolkata, I had to cancel my flight with Indigo and Indigo airlines said they have refunded it to the travel agent Goibibo and Goibibo has not in turn refunded me. Indigo airlines customer servi...
Oct 20, 2020 by Rajesh Thokchom
Goibibo - Payment deducted twice Closed
I booked tickets through goibibo for flight travel. At first, the payment got cancelled, from my debit account, when I made payment from credit card, it went through. Next day, amount was deducted from both my savings & credit account. It has b...
Oct 20, 2020 by Mahima Mohan
Goibibo - Credit shell removed Closed
I have booked my tickets which got cancelled due to covid. Now I am trying to do new booking with same credit shell in website. But credit shell is removed by Goibibo. And there is no contact point. Just want my money back now. Please help,...
Oct 19, 2020 by Amit Kaware
Goibibo - Flight Payment deducted but I haven t received booking details Closed
I had booked a flight from Bombay to Kolkata on *th october. Payment is done and deducted from my account t i haven't received ticket booking details yet it's been **days already i tried contacting through customer care number and help desk but...
Oct 16, 2020 by Khushbu surana
Goibibo - Money deducted but no ticket Open
I booked a ticket from BLR to IXB using Goibibo. The amount got deducted but I never received a confirmation. The customer service of Goibibo is pathetic....
Oct 15, 2020 by Satakshi Raj
GoIbibo deducted all wallet amount to 0. ...
Oct 14, 2020 by Manoj Kumar Agrawal
Goibibo - Refund not yet received Closed
refund amount yet not received i cancelled at the date of **/**/**** at goibibo site chennai to kolkata but still i could not receive any amount they customer care nmbr are fake and not reachable kinldy suggest...
Oct 13, 2020 by saravana
Goibibo - Refund Open
I have booked flight from Chandigarh (IXC) to Bangalore (BLR), journey date - ** Jul **** in AI *** (PNR Y*RVQ) which was cancelled from air lines. I requested for cancellation and refund of the same at original payment mode through GOIBIBO how...
Oct 11, 2020 by Athul P
Goibibo - Goibibo Credit Shell Option is not showing Closed
I had booked a flight from DEL to BLR on April **th ****, since flight got cancelled due to lockdown and I got a credit shell note from Indigo Airlines of Rupees ****/-. Now Goibibo has removed that option to use Credit Shell for new booking. I...
Oct 10, 2020 by Veena Talikoti
Goibibo - Money got debited but no confirmation of my ticket I want refund Closed
Yesterday I did a transaction of ***rs from train ticket from indore to gwalior from goibibo website and my transaction was successful but no confirmation of ticket was given. Google Pay is saying that transaction is successful from their end ....
Oct 09, 2020 by Pranjal pratap rai
Goibibo - Money deducted no tickets confirmation yet Closed
I have made an successful transaction for flights Agartala to delhi,the money got deducted but ticket not confirmed yet or do i get any refund So i need my refund...
Oct 09, 2020 by Manashi Debbarma
Goibibo - Refund not paid against cancelled flight Open
Goibibo has not transferred refund initiated by Indigo against cancelled flight (PNR # BI**TM). Since *th Sep **** , Goibibo is showing the same status " Refund has been initiated and will take *-* days to reflect in your account" I want my m...
Oct 08, 2020 by Abu Asim Ansari
Goibibo - Shell credits not issued Open
I have booked my tickets from BLR to DEL for round trip between ** to ** April ****. But due to covid-** lockdown the flight got cancelled. Now as per policy I should get transferable shell credits in my account. But I have not received any. I ...
Oct 07, 2020 by Ayush Gupta
Goibibo - Hotel booking not refunded Open
I had booked a hotel from goibibo ( HTLCEQLP*F) for Mandarani, check in date was **th March, check out data was *st April. But due to corona outbreak I called them up and they asked me a new date. So I rescheduled it to Aug *th(HTLCEQLP*F). But...
Oct 06, 2020 by Arkapratim Laha
Goibibo - Refund not issued Closed
I booked a ticket from Goibibo KLM Dutch airlines) , Brussels>Amsterdam>Mumbai. Return ticked. This booking was done on March *th, ****. The ticket date was: **th April to and return on **th April. The flight was canceled due to COVID ** o...
Oct 06, 2020 by Ishan Akshat
Goibibo - No refund from Goibibo after flight cancelled by airline Closed
Spicejet flight of **th May was cancelled by the airline. Spicejet confirmed by email on **th September that the booking amount has been refunded and to contact the travel agent, Goibibo, in my case, to receive the refund. However, despite repe...
Oct 05, 2020 by Saheli Dhar
Goibibo - Refund pending from Goibibo Open
This is regarding my payment to goibibo regarding seat booking for PNR LPGW*U. The payment was done on the goibibo app for seat booking for *** rs. Seat booking failed but payment was received by Goibibo. Airlines mentioned that they have not r...
Oct 02, 2020 by Pritish Anand
Goibibo - Amount deducted but ticket not generated Closed
On *st october i have booked a us ticket from guwahati to tinsukia on A R S uper for *th october using gocash as there was sufficient gocash for booking a ticket. But while booking, the amount of Rs. *** was deducted from my gocash of booking I...
Oct 02, 2020 by Rishik Bhuyan
Goibibo - Not refunding money Open
Flight was cancelled due to lockdown in the month of April and government had issued article stating that all flights cancelled during lockdown period should refund money within * weeks from date of cancellation. But goibibo is not ready to ref...
Sep 28, 2020 by Nicky Singh
Goibibo - Didn t receive refund Open
I have booked ticket from Mumbai to Doha for **th Apr'**, but airlines has cancelled that flight and was providing next date flight. Since I was not comfortable with the date provided by the airline I asked them to cancel the ticket with full r...
Sep 27, 2020 by Kunal Kumar Jaiswal
Goibibo - GOIBIBO NOT REFUNDING AMOUNT RECIEVED FROM AIRLINES Open
I had booked ticket from GOIBIO. My flight was canceled from GOAIR Airlines for PNR M*C**W . I approached the airline for the refund, they refund me ₹**** and through mail they said that refunded money to travel agents account. Goibibo. I h...
Sep 23, 2020 by PRAJIT VERMA
Goibibo - Refund Issue Closed
My flight was canceled from Indigo Airlines for PNR OPWQ*E . I approached the airline for the refund, they refund me ₹**** but I received ₹**** from Goibibo. I have been trying to contact them from every means, but they are not reachable. P...
Sep 22, 2020 by Aatika Sinha
Goibibo - Refund Not Processed Closed
My flight was cancelled by GoAir on *th August, ****. GoAir has also processed refund to goibibo on *th august. But goibibo hasn't refunded the amount to my account yet.Please Refund the amount as soon as possible. It's been more than a month...
Sep 18, 2020 by Yuvraj Singh Tomar
Goibibo - FLIGHT partial refund Closed
My ind*** flight was cancelled by the airlines which was scheduled on * th June ****. The airlines has already initiated a full refund of the amount but goibibo is charging a convinience fee upon my refund and indeed not refunding full amount. ...
Sep 17, 2020 by Nanhi Nandini
Goibibo - Refund not done Closed
Booking ID GOFLDANDD************** I BOOKED FLIGHT IN APRIL WHICH GOT CANCELLED DUE TO COVID. NOW AFTER ASKING FOR REFUND THEY ARE JUST PROVIDING CREDIT SHELL WHICH IS NOT USEFUL AS I WONT TRAVEL AGAIN.I want to get refund Mobile number u...
Sep 16, 2020 by Roopesh
Goibibo - Flight credit shell Open
PNR - GGWSHC & RI**QP Due to COVID-** pandemic situation our flight tickets got cancelled and Goindigo is keep saying that amount is available in credit shell hence I need to check with Goibibo for further assistant. But at time of new fl...
Sep 15, 2020 by Anirudh Goel
Goibibo - Convince Fee Deducted in Refund Open
My PNR Number is GFBMFF. I had booked tickets from Goibibo and my travel date was **.**.**** and return on **.**.****. Due to COVID flight was cancelled and I should have been given full refund. Flight company Indigo had given full refund but G...
Sep 14, 2020 by Bhavin Sanghavi
Goibibo - Refund not processed Closed
Due to pandemic , flight was cancelled from Dubai to Kolkata and Kolkata to Dubai. I called multiple times to Goibibo but there is no such refund and no such commitment from them. I need my refund. ...
Sep 14, 2020 by Ahfaz Chowdhury
Goibibo - Train Refund not received Open
I had a train booking from Goibibo . Booking no is TRNAFQJ**JOCAO with PNR no **********. The journey was not confirmed and was in waiting list when the chart was prepared. IRCTC has already initiated the refund. But I am still waiting for...
Sep 14, 2020 by Rahul Belwal
Goibibo - Refund of cancelled Air Ticket Closed
Hello, I had a booking cancellation on **th July for my flights. I got a mail from ibibo confirming the cancellation and amount to be refunded.But I still haven’t received the refund of the amount....
Sep 12, 2020 by Vishesh vats
Goibibo - Refund not received Open
I had done booking for * passengers from Delhi to Singapore from *th to **th April via goibibo from Singapore airlines. Singapore airlines confirmed that they have refunded the amount to goibibo. Even received email from goibibo that Rs.*,**,**...
Sep 12, 2020 by Nishika Divya
Goibibo - Refund Pending Closed
I booked a round trip from Ahmedabad to Nagpur with Goair from Goibibo on **rd July,****. My flight got cancelled and airlines cancelled my booking on *st Aug,****. Today is **th Sept,**** and till date I havent received my booking amount by Go...
Sep 10, 2020 by Aditya Chaurasia
Goibibo - Refund has not received Open
I Have Made Booking For My Flight Tickets To nagpur-delhi and delhi-nagpurThrough GOIBIBO, Flights Got Cancelled Due To COVID , I Got Confirmation From The Airlines That They Have Given Full Refunds For All My Tickets To GOIBIBO, However I have...
Sep 09, 2020 by Yugandhara kale
Goibibo - Unable to avail promo code ALWORKATION Closed
made a booking in Zoomcar and I was eligible for offer up to Rs.**** on Goibibo hotel booking with promo code Alworkation.but currently this promo code shows invalid and I am not able to activate the promo code...kindly help I am not able to ...
Sep 08, 2020 by Bharath
Goibibo - Refund not initiated Open
I booked a air asia airline ticket PNR -DTZNKI dated **/**/** through goibibo, but the flight was cancelled due to covid **, so I cancelled the ticket and apply for refund. But even after * months, I did not get my money back. Even airline com...
Sep 07, 2020 by Pranshu jain
Goibibo - Refund issue for cancelled train tickets Open
Train ticket for * passenger from Mumbai to Trivandrum netravati exp *****, journey date june ** ****,pnr no ********** was cancelled.but the refund process was not yet initiated....
Sep 05, 2020 by Deva balan
Goibibo - Refund not initiated Open
I cancelled my vistara airline ticket dirctly by airlines with full refund, but refund not initiate from goibibo. Vistara has confirmed many times they refunded amount to goibibo. ...
Sep 04, 2020 by Deepak jain
Goibibo - Refund issues Closed
My PNR no. Is CB*USA. I had booked a round trip from Mumbai to Bangkok for the **th of March. Goibibo does not revert or refunds my money. I have the refund acknowledgement email by the airline and now that it's about to shut it's bothering me....
Sep 04, 2020 by Fahim Dalla
Goibibo - Charged unauthorized extra amount Open
I paid online booking from goibibo and at the time of check-in hotelier asked me for extra amount. He said that he has my booking details but didn't got my payment which I paid online. I called up goibibo customer care several times to get my ...
Sep 03, 2020 by Aayush Bhardwaj
Goibibo - Refund request not proceeded Open
My flight was cancelled in April'** due to the pandemic, I tried contacting goibibo customer care, even after several mails/ calls/ tweets, goibibo is not refunding my money or even re-booking (with my previously invested money). ...
Aug 31, 2020 by Himanshi Khattar
Goibibo - Goibibo Not Refund HYD to Delhi to Dharamsala Closed
Still Company have not refunded my money . Flight cancelled during Lock down and Goibibo still not give me any information of my money. I want my money in my account. ...
Aug 31, 2020 by Diwakar
Goibibo - Airlines cancel my ticket goibibo not replying Closed
My flight with PNR : QL*I** was cancelled by Turkish airline for *th September to Berlin, I contacted Turkish airline and they said they can only reschedule the flight from goibibo, after giving my all efforts on Twitter Facebook and other port...
Aug 29, 2020 by Nasir Imam
Goibibo - Tickets refund from goibibo Closed
I had booked air tickets via goibibo. since March I asked refund .no response regarding my refund I need my money back to the source account ...
Aug 28, 2020 by Vijay chandhar Kankani paramasivam
Goibibo - Refund not issued to bank account Open
I booked a flight ticket via goibibo on march, but airline got cancelled because of pandemic lock down. I requested for refund but they only credit refund to credit shell in which i can only re book in the same airline using same credentials. I...
Aug 27, 2020 by Nishafar Ali
Goibibo - Refund not processee Open
My booking id is 'AMDWVIA*N' and it was round-trip however one side trip got cancelled from the airline, so I cancelled the round-trip and raised for refund which suppose to be a normal refund as suggested by goibibo and on **th July **** i rai...
Aug 27, 2020 by Keshav bagal
Goibibo - Refund not done Open
Hello I’m contacting you in regards to the booking against PNR no. Bpbc** and This was a round trip ticket with departure from Saskatoon to Delhi on ** april and Delhi to Saskatoon ** may on However, due to covid-** flight cancelled i did n...
Aug 25, 2020 by Rohit chauhan
Goibibo - Flight tickets refund has not received Open
I Have Made Booking For My Flight Tickets To US Through GOIBIBO, Flights Got Cancelled Due To COVID Situation, I Got Confirmation From The Airlines That They Have Given Full Refunds For All My * Tickets To GOIBIBO, However I Have Got Refunds On...
Aug 25, 2020 by Nitant Shah
Goibibo - No refund Closed
I have booked a flight from Rome To Tirupati through Goibibo. Than due to covid the flight has been cancelled by airline than they issued refund for all the passengers but in my cases they have issued refund to goibibo but goibibo did not pay m...
Aug 25, 2020 by Akhip chowdary
Goibibo - Refund related issues Closed
I haven't received refund against the booking that I had made through goibibo website PNR:O**JTP which was on *st August **** PNR: Z*WJPS which was on *th August **** Both the tickets were from Chandigarh to Mumbai.I haven't received refun...
Aug 24, 2020 by Kamlesh Laddha
Goibibo - Goibibo not refunded my money Closed
Due to Covid-** the flight got cancelled which i book from goibibo on **th Apr and returning **th april from delhi -> bali AIRLINE: VJ/**G**N and they have to refund the amount But from last * month I am not getting any response from Goibibo ev...
Aug 23, 2020 by Raina Kumari
Goibibo - Goibibo didn t refund Open
I booked flight on *th Dec **** from allahabad to Bangalore ..The flight got cancelled on **th May due to covid ** pandemic and indigo refunded me the amount on *th July and sent the refunded amount to GOIBIBO ...Since then I have tried calling...
Aug 22, 2020 by Amit Srivastava
Goibibo - Refund for Cancellation of flight by airline Open
My flight was cancelled by airline due to COVID** and credited a credit shell instead of full refund for future booking I later tried to use the credit shell to book my flight but didn't find any credit shell as talked with airlines. This...
Aug 22, 2020 by Neeraj Pandey
Goibibo - Refund not done Closed
Flight cancelled from their (airlines) end not proceed of refund mention no help from airlines nor the Goibibo. Further no response from goibibo also no option to contact them directly . No call numbers nor any official ail given whatever call...
Aug 21, 2020 by Rutuja B
Goibibo - Refund not recieved even after 6 months Closed
My flight British Airways from Manchester to new Delhi was cancelled due to corona virus on March ** ****. And till date I haven't recieved any refund , any coupon . Their is no way to contact them , no email is functioning , their number is...
Aug 20, 2020 by Hardeep singh
Goibibo - Refund not received Open
Flights from USA to India cancelled by airlines on Mar **. Refund from flights to Goibibo done * months back, and Goibibo themselves have confirmed this. However, despite ** follow-ups over * months, I am yet to get a refund. Each time I am ...
Aug 20, 2020 by Nitin Sundar
Goibibo - Refund pending from GOIBIBO Open
I have booked flights with GOIBIBO which has been cancelled. Indigo and Air Asia has processed the refunds to GOIBIBO. Goibibo needs to refund back the amount to my bank account. But there is no means to contact GOIBIBO to claim refund. Both th...
Aug 20, 2020 by HARIKRISHNAN S
Goibibo - Refund hasn t been Processed since 3 weeks Open
Hi, My flight got cancelled on *st August **** due to Covid breakdown. PNR: MW*V*X. Airline has process the request the same day but Goibibo doesn't. ...
Aug 18, 2020 by Chiranjit Saha
Goibibo - Refund for flight tickets have not received Open
I have made booking for my flight tickets to US through GOIBIBO, flights got cancelled due to COVID situation, I got confirmation from the airlines that they have given full refunds for all my * tickets to GOIBIBO, however I have got refunds on...
Aug 18, 2020 by Nitant Shah
Goibibo - GOIBIBO Amount not refunded Open
I Dony Alex, had booked the following flights through GOIBIBO. Air India Flight AI*** on **rd March, ****, from DEL to CDG [PNR: YHK*Q] Alitalia flights from Paris to Rome (CDG to FCO (flight number AZ***) and Rome to Delhi (AZ***) [PNR:U...
Aug 18, 2020 by Dony Alex
Goibibo - Refund not received from Goibibo for cancelled ticket Closed
I had a ticket from Doha to Kolkata on **th Ap ** and return ticket on **th June ** in Qatar Airways. I have used Goibibo for booking the ticket. Ticket was cancelled by them but inspite of repeated commitment and promises made by Goibibo no...
Aug 17, 2020 by ANANDA SWARUP ROY
Goibibo - Flight cancelled yet no refund from 14 months Closed
I booked a business class ticket from mumbai to london on Egypt air from goibibo On **st june ****, When I reached the airport my flight got cancelled and they stamped my ticket for full refund, and i booked another flight from airport to fly. ...
Aug 17, 2020 by Kapil arora
Goibibo - Refund for International flight cancelled due to COVID Open
I had a flight booking on **th march from Goibibo via Air India from Paris to Delhi, I had a conversation with there executive and have it saved that my full amount will be refunded, but I didn't get any amount till date. I have chat screenshot...
Aug 17, 2020 by Shubham Mehta
Goibibo - Refund of flight cancellation Open
I have booked a Delhi-Mumbai- Delhi flight for my family from your platform. Round Trip FlightBooking ID - GOFLD**D************ Because of Covid reasons my family could not travel, also the flight got cancelled. I asked for a refund. but no...
Aug 14, 2020 by Alok Gupta
Goibibo - Refund from goibibo Closed
Sir, my booking of indigo airlines has cancelled by airlines. I m book my flight from Goibibo for PNR SLYFYW airlines credit my refund to Goibibo but Goibibo not responding & give my refund till date. ...
Aug 14, 2020 by Vishal Chaudhary
Goibibo - They didn t accept my refund request and now not reschedule my flight Open
I book flight from Ahmedabad to london for **april.My booking id is RUAOQN*J* and ticket no ************* but it got cancelled due to corona. I already made request for refund in march but it get delayed by saying that air canada has transferre...
Aug 14, 2020 by Vishv thakor
Goibibo - Full refund not received Closed
I booked the Air India flights on **rd Feb **** for my brother to travel from Dubai-Chennai (**th May), Chennai-Dubai (**th June) on https://www.goibibo.com/. Because of the lockdown, Air India cancelled the flights and when I contacted the cus...
Aug 13, 2020 by Khalith Ahmed C
Goibibo - Goibibo Flight cancelled but refund not processed for past 115 days Open
I made a booking in Jan **** for a round trip from US to India. The travel date was May ** ****. Due to covid ** the flights were cancelled. Goibibo has not processed my refund for the past *** days. Everytime I follow-up they quote **-** days ...
Aug 12, 2020 by Rakesh Baravathaya Badaje
Goibibo - Cancelled ticket without my permission Closed
Because of covid-** my airline got canceled, But my travel agent canceled my ticket and took the refund without my permission and didn't sent it to my account. Case no. from airline for refund to goibibo:- ******** PNR no:- YQW*QE ...
Aug 11, 2020 by Ritumbada sahoo
Goibibo - Money loss Closed
I had booked hotel, than my payment was deducted, but I no received any confirmation, than I did second booking with again payment, and now I can't reach goibibo for my refund... ...
Aug 10, 2020 by GADHAVI PRUTHVIDAN RAMESHDAN
Goibibo - Refund from goibibo Open
I have the done the booking from Pune to Prayagraj flight on Goibibo and done the payment .After few min i received mail that booking is unsuccessful and refund is initiated. i want to know why it was unsuccessful and when the money will refund...
Aug 10, 2020 by Vikash ojh
Goibibo - Cancellation of Refund of Flight ticket Open
Booking Id: AMDRZ*JOD I have been trying to do a normal cancellation for my above flight booking (This include cancellation charges of Rs **,***).The orginally booked a ticket which has partial cancellation option so according to rule it shoul...
Aug 09, 2020 by ARAVIND R
Goibibo - No refund processed for cancelled flight Closed
My flight was cancelled from airlines. Airlines has refunded the full amount back to Goibibo but Goibibo is not processing the same back onto my account. I am trying to reach out the customer support but there is no valid mail id / phone number...
Aug 08, 2020 by barada prasad sahoo
Goibibo - No refund or reschedule code provided Closed
My flights were cancelled due to Covid situation. Initially, I was contacted for reschedule code, but I never received one. My flight was scheduled for April *, **** and now today its August *, ****. The Ethiopian Airlines have provided the res...
Aug 06, 2020 by Dimple Bhatt
Goibibo - Payment successful in google pay but not got the flight booking Closed
On **.**.****, I was doing the flight ticket but even my transaction is successful in google pay , I have not got ticket from goibibo, please take a action regarding this....
Aug 06, 2020 by Omakr Ravindra Khalate
Goibibo - Refund Not Received Closed
I did the booking from Goibibo in February for my flights from Dubai to Jaipur for air india express to be departed on **rd May ****. I recieved the mail from air india express that the flights are cancelled and i need to cancel my ticket for r...
Aug 05, 2020 by Rukhsar Bano
Goibibo - Goibibo erased all booking details Open
Booked an Indigo Airlines ticket for my wife and kid on Goibibo on **-**-**** for travel on **-**-**** with a confirmed ticket. Due to Covid it was cancelled and money put in credit shell by Indigo Airlines. Got a message from Indigo Airlines t...
Aug 05, 2020 by Jagat Goel
Goibibo - No proper response for refunding my amount Open
I have booked flight ticket before lockdown for my family (Air India) using goibibo app. I have written the email to Air India about the refund. Air India people is telling that they can not do anything about this, I should ask to booking age...
Aug 04, 2020 by IBOHAL KOIJAM
Goibibo - Travel agency not refunding my money Closed
Airlines (AirAsia) refunded my money to travel agency (Goibibo), but goibibo is not refunding the money to my account.. moreover they are not responding to any email or telephone....
Aug 03, 2020 by Qadhir
Goibibo - Refund ofnot received Open
Hi, This is regarding refund of the two bookings with PNR numbers ******** (Mumbai - vijayawada) and ******** (pune to vijayawada) which was booked on the date **th april **** and the travel date is *th may , ****. Unfortunately both were c...
Aug 03, 2020 by DEVI Sarada
I had received a refund notice from GOIBIBO for a cancelled trip from SGN to DMK on **th July **** .We have processed a refund of Rs. *****.* for your SGN - DMK booking (BookingID - SEA***********) via your original mode of payment. The Bank Re...
Aug 03, 2020 by Sunil Kumar Pradhan
Goibibo - Hotel Booking Non refundable Open
We had booked an hotel booking for Krabi Trip through Goibibo , Due to carona our plans were rescheduled twice & New travel dates were August **th to August **th .. Now indian government is not allowing any international flights till August **s...
Aug 03, 2020 by YP RAJESH
Goibibo - GoIbibo Refund Closed
Hello I’m contacting you in regards to the booking against PNR no. V*W**U and F*NIWD for amount ₹*,***. This was a round trip ticket with departure from Delhi to Pune on March ** and Pune to Delhi on March **. However, I got my flight re...
Aug 02, 2020 by Eesha Agrawal
Goibibo - Refund is not processing for my flight booking which was cancelled by airlines Open
I had a booking with PNR - K*PPTS, with go air from Lucknow to Ahmedabad dated * july ****.But the flight got cancelled, so i asked for refund from both goair and goibibo ,but no positive response came. so i complain with government grievance p...
Aug 01, 2020 by SHAILESH VERMA
Goibibo - Refund for flight cancellation Open
My flight from Chennai to Kuwait with PNR *E DGTLQP in IndiGo airlines was cancelled due to covid. IndiGo refunded the money in May itself, yet Goibibo is cheating without refunding the money properly. They first initiated refund on June *th wi...
Jul 31, 2020 by SHANMUGA SUNDARAM P
i had booked a ticket for Airindia through Goibibo, that flight was cancelled and airline refunded back money to goibibo, now no code has been shared by goibibo to book another ticket in place of that...
Jul 31, 2020 by Ashish Gupta
Goibibo - Flight refund not received Open
I had booked ticket through Goibibo on February **, **** for Ahmedabad to Nashik and return. Payment invoice Num- DF**************, Travel Date- Feb **, **** and return Feb **, ****, Amt- INR ****. But since the Prime minister was visiting Ahmd...
Jul 30, 2020 by Monal Shah
Goibibo - Flight cancelled by airline but not refunded by goibibo Closed
Booked * flights as below: Booking * Refund Break-Up ...
Jul 30, 2020 by Deepak
Goibibo - Cheating No refund by GoIbibo Open
- Flight ticket in SpiceJet was booked through GoIbibo (website) on ** January ****. - Tickets (PNR: PBKRVZ) were issued in the name of Philipose Chacko & Ramany Philipose, for onward travel (COK – DXB) on **th March **** and return travel ...
Jul 29, 2020 by Vinu Zachariah
Goibibo - Extreme delay and irresponiveness towards Flight Ticket refund Open
We booked return flight tickets on Lufthansa airlines for my grandparents from Delhi to Boston through Goibibo. The date of departure from Delhi was March **th ****, layover was at Frankfurt and final destination was Boston. Similarly return fl...
Jul 29, 2020 by Saloni Bhattar
Goibibo - Goibibo Goibibo not refunding cancelled flight charges Open
I have booked air ticket for * members round trip from Chennai to Srinagar and Srinagar to Chennai on April,**** through Goibibo. Due to Covid-** pandemic, all flights have got cancelled and the airlines has refunded the amount to customers who...
Jul 29, 2020 by Gnana Prakash
Goibibo - MY REFUND AMOUNT NOT RECEIVED FOR MORE THAN A YEAR Open
Dear Goibibo and Jetairways team, It's been more than a year now, I am still waiting for my refund amount. You need to release my own ticket refund amount that I paid for the Mumbai to Singapore round trip dated **th April **** through *th Ma...
Jul 28, 2020 by JUSTIN JOHN MENDONCA
I have book my ticket through Goibibo but due to some problem I could not travel so I have rescheduled my ticket directly from indigo airline and they refunded Rs *****/- from my previous ticket amount & they made my ticket. This amount c...
Jul 28, 2020 by Gaurav Sinha
Goibibo - Refund initiation confirmed but not refunded Closed
I have booked flight ticket during lockdown * for the period of lockdown *. as per the govt. announced it will get refunded completely due to travel restriction. After taking multiple follow up with goibibo team, got the refund initiation confi...
Jul 28, 2020 by Rahul Kumar
Goibibo - I want my refund not credit shell Open
I have booked air ticket of two men round trip hydrebad to Ahmedabad and Ahmedabad to hydrebad for april ** and may ** this year. But due to covid pandemic all flights have got cancelled and airlines has refunded amount to customers who booked ...
Jul 26, 2020 by Mohammed Akbar Basha
Goibibo - Refund Not Done Properly Contact Voice Email Support Nil Open
Following E-Mail on the Copy sent to goibibo, Hi, There is a big communication gap between goibibo and customer like us. You people are not responding on phone numbers because of limited staff that you people are saying. But Every comp...
Jul 26, 2020 by Apurba Banerjee
Goibibo - Goibibo not refunding cancelled indigo flight charges Closed
I have booked indigo flight ticked fro bangalore to Agra to travel on *th April ****. But due to covid flight got cancelled and i received msg from indigo that my request for refund is processed and i should be able to collect from goibibo. How...
Jul 25, 2020 by kiran
Goibibo - Refund issue by Goibibo Open
My return flight has been cancelled by Airlines and issued as a refund on ** June **** to travel agent as it was booked over Goibibo. American airlines has sent confirmation to me over email and refund receipt also available on their portal. G...
Jul 24, 2020 by PRASHANT PADOLE
Goibibo - Refund not provided Open
I have booked flight tickets thru goibbo PNR U*NQKL & PNR F**EMS travel dates *th April **** and **th April **** due to lockdown travel was banned .Airline first offered credit shell I have spoken to the airline and requested refund as iam not ...
Jul 23, 2020 by Shanmuga Anand
Goibibo - Amount not refunded Open
I had booked air tickets for travel to Singapore and back by Singapore Airlines via Goibibo in May ****. Due to Covid-** pandemic, Singapore Airlines cancelled the flights and returned the full booking amount. This information was not shared by...
Jul 22, 2020 by Ipsita Roy
Goibibo - Customer support intentionally MISLED into ticket cancellation Open
I had booked an airindia flight before lockdown started, and on **-**-****, when I asked Goibibo customer support if I can get a refund, they replied by saying that AirIndia is not offering any refund on cancellations. But immediately after tha...
Jul 22, 2020 by Ankit Das
Goibibo - Prepaid Breakfast and meals not provided as committed Booking reference HTLXVMVYGS Open
Dear Sir / Madam, I am writing to you to raise an issue about The issue that I have experienced was: I had booked for one night for a couple at the Hotel. Inclusions had Free Breakfast , Free Lunch Or Dinner As is attached in pics. E...
Jul 21, 2020 by Samujjwal Banerjee
Goibibo - No Refund for flight cancelled due to Open
I booked a flight for Bengaluru-Bangkok sector (PNR - T*KI*H, ********-********). But due to Covid** pandemic, entire air travel was shut. It's been more than * months but Goibibo is not refunding my amount. ...
Jul 21, 2020 by Aakash Aakash
Goibibo - Refund Complaint against Goibibo Open
I had booked air ticket for two persons from Pune to Leh (travel date ** July ****) and Leh to Pune (travel date ** July ****) on ** Jan **** through goibibo(PRN No:N*MTNJ) of GoAir airlines of Rs.***** Due to India china dispute and Corona pa...
Jul 21, 2020 by Niraj Walunj
Goibibo - Hotel Denied Check in Closed
Hotel Denied Checking ,saying i have a local id . However i had given to them my passport which has Bangalore Address for proof ,but still they denied check in. There is no where mention in the hotel policy from the email of Goibibo that Loca...
Jul 20, 2020 by piyush
Goibibo - Refund not received Open
I booked the Air India flights on **th Feb **** to travel from London-Delhi (**th March), Delhi-Mumbai-London (**th April) on https://www.goibibo.com/. Because of the lockdown, Air India cancelled the flights. When I contacted the customer care...
Jul 20, 2020 by Sahil Ravgotra
I booked train ticket from Delhi to Patna. But from that time it shows pending and booking under process. It's been one and half months. ..but still my money is not refunded .. My upi transaction I'd -************ My booking I'd is -TRNM...
Jul 19, 2020 by Apoorva anand
Goibibo - Airline ticket refund Closed
I booked an air india ticket from London stanstad to Chennai, India for March **, ****.I paid **, ***rs as fare. The flight became inoperational due to restrictions imposed by government of india due to coronavirus pandemic for passengers from ...
Jul 19, 2020 by Arunkumar
Goibibo - Fraudulent processing of refund Closed
PNR : QSQG*DSequence of Events * Flight was cancelled due to Corona Pandemic * Refund requested on **-**-****, was promised no deduction by Goibibo * Singapore Airlines processed full refund without any deduction on **-**-**** * After follo...
Jul 18, 2020 by Subodh Satyawadi
Goibibo - Refund of international airline ticket Open
Hi I have lost my hard earned money as i stay in NewZealand And i went to india for holiday and when i was coming back to nz i have booked an Malaysian airline ticket from GOIBIBO and it was my biggest mistake coz they fuckin money sucking ma...
Jul 15, 2020 by Harpreet Singh
Goibibo - Refund not credited through GOIBIBO for flight and Open
Sir, As d cancellation refund was processed on **-*-**** and as informed by goibibo staff refund will be credited in bank account within ** days but till date amount is not credited in bank account. This is the *th time I have applied for refu...
Jul 15, 2020 by Komal Agarwal
Goibibo - Airticket cancellation refund not received Open
My name is Kalpesh and I have not received refund after *** days of initiated refund by Goibibo which would be received within ** to ** days as per email confirmation by Goibibo for booking id AMDNTS*YI and Airline PNR-RC*YUR. As per Turkish ai...
Jul 15, 2020 by Kalpesh
Goibibo - Refund of Jetairways ticket purchased from Goibibo Open
International Ticket purchased in Jet Airlines through goibibo online : Date of Journey ** April **** from Hannover Germany to Delhi and return journey date ** May **** from Delhi to Hannover. Hannover to Delhi reached but return ticket cancell...
Jul 15, 2020 by Ajay Kumar
Goibibo - Not received full refund Open
I booked two ways flight from Goibibo that is Hyderabad to Tirupati and Tirupati to Hyderabad in rs ****rs. After few days I received message that my flight has been cancelled, so I contacted to flight customer care service they updated me tha...
Jul 14, 2020 by Bhogi Raju Korada
Goibibo - GOIBIBO DENYING REFUND Open
Hi, I am Bhavna Sharma and I have booked Bangalore (India) to Alicante (Spain), via Abu Dhabi, Etihad Airways flight via Goibibo.com on *rd March ****. Booking ID: AMDJSVAZW, PNR: WRHVOG. Ticket cost me INR **,***. I have booked the flight for...
Jul 14, 2020 by Bhavna Sharma
Goibibo - Refund not received for the cancelled flight Open
We had booked the tickets for two person on Sunday, Mar **, **** details below: journey date : ** Jun'**** Brussel - Amsterdam and Amsterdam - Bangalore Booking Id: RMDWLZB*D Airline : JetAirways Later on **th April Airline stopped worki...
Jul 13, 2020 by Daisy Rani
Goibibo - Credit shell not received Closed
My flight got cancelled on **st may **** from goa to lko. A credit shell has been issued from indigo,but goibibo has not provided my credit shell yet of pnr ENZE*K.pleasee help me to get my credit shell. ...
Jul 13, 2020 by Ayaz hasib khan
Goibibo - Refund never processed Closed
There were * transactions for INR **** each on first week of June for seat booking for a flight. The amount was debited from my account with the status as successful, but the booking didn't happen. When contacted, I was told that the refund is ...
Jul 12, 2020 by Prajesh
Booked ticket through goibibo with PNR-NZTYZB on February ** for ₹*****. The flight was operated by Emirates and date of travel was **/**/**. The flight got cancelled due to restrictions due to covid restrictions. When asked for refund goibib...
Jul 11, 2020 by TIJO JOHN
Goibibo - Refund from Emirates Airline not forwarded to me Open
I booked ticket from Delhi to dubai on * April on goibibo and couldn't travel due to lockdown. Airline refunded the ticket and goibibo kept the refund status in progress and this morning they changed the status to travelled!!!!! Now they are as...
Jul 11, 2020 by Mahua Deb Samaddar
Goibibo - Ticket Cancellation Issue Open
I had booked my to-fro Indigo flight tickets on the *nd of June via Goibibo, for dates **th June Delhi-Hyd and **th June Hyd-Delhi. Since my tickets got rescheduled by the airlines later, i could not travel. I had directly cancelled my tickets ...
Jul 11, 2020 by LIMI MATHEW
Goibibo - Goibibo is not refunding my cancelled flight tickets amount Open
We have booked * flight tickets for **th april to travel from Hyderabad to Visakhapatnam. All flights got cancelles from **am on **th March due to covid-** pandemic. The airline has issued refund (to agent-GPIBIBO) on my request. But Goibibo is...
Jul 10, 2020 by Pratyusha Boppana
Goibibo - Flight credit not received Closed
Goibibo canceled * of my flights in April and I have been trying to get in touch with them since for refund or credit or reschedule option. Their website and chatbot send out automated responses that aren't even relevant. I have lost more than ...
Jul 09, 2020 by Sirisha V
Goibibo - Cancelled airfare not refunded by Goibibo Open
I have cancelled my ticket for my trip from Mumbai to Istanbul due to COVID pandemic on **th March ****. The airlines refunded the full amount and told me to contact the travel agent, in this case Goibibo, to get it back to my original payment ...
Jul 08, 2020 by Nandana Roy
Goibibo - Refund not received Open
British Airways tickets were booked for * from Mumbai to New York and Back (**th May onwards and *rd June **** Return) Goibibo ID no. TUAJZDZ*T. Due to COVID **, flights got suspended. Had asked the agent to cancel the booking with full refund....
Jul 08, 2020 by Nand Kishore Pandey
Goibibo - Wrong Refund Received Open
I booked Indigo Flight on Goibibo for IXE-BLR(PNR-ULI*VG) and BLR-ATQ(PNR-YQKF*E) on ** Jun **** for Rs.**** combining both after getting all type of discounts.Later my flights were cancelled by Indigo due COVID-** issue and i was given option ...
Jul 07, 2020 by Amandeep Singh
Goibibo - Goibibo not refunding amount processed by Airlines Open
I booked a two way ticket through GoIbibo website for seychelles with travel date *rd may and return date *th may worth *.*L. The flights got cancelled, i tried contacting the goibibo team but they did not repond so i contacted airlines dire...
Jul 07, 2020 by Abhishek Yadav
Goibibo - Booked ticket from shiridi to chennai with zero cancellation but gobibo cheated Closed
I booked tickets with zero cancellation on March my travel date stopped due to covid-**. I paid ***** during my booking after * months of the request they are cheating and giving ****. I booked with extra amount for zero cancellation in spiceje...
Jul 06, 2020 by Anuradha
Goibibo - Refund not been done Open
Hi i have booked a flight ticket from chennai to Colombo on March due to covid ** my flights got cancelled and i initiated for the full refund on **/*/** . i have got my partial payment of ***** but i haven't got my remaining ***** kindly help...
Jul 06, 2020 by premkumar R
Goibibo - Not received adequate of credit vouchers refund Open
I have booked flight tickets on **.**.**** through goibibo app vide ticket PNR I*UCPZ and travel dated **.**.****. I have booked the above ticket with cancellation protection and paid extra charges for the same (copy of ticket attached) . Afte...
Jul 05, 2020 by Manish Kumar
Goibibo - Refund not received Open
My flights from Ahmedabad to Dehradun and Dehradun to Ahmedabad cancelled by airlines due to Covid ** by Indigo airlines through Goibibo. After that I have initiated full refund from indigo and they did but Goibibo is not refunding any money to...
Jul 04, 2020 by Mithilesh Bhatt
Goibibo - Flight Refund Closed
I booked a flight from Columbia to Delhi. It was a connecting flight CMB-Kochi-New Delhi. But the flight from Kochi got directly cancelled from airlines due to extended COVID**. So I cancelled other ticket also on **th April before a week of my...
Jul 03, 2020 by Ashish Pun
Goibibo - Goibibo denying to raise cancellation for a refund Closed
AIRLINE HAS BEEN PROVIDING FULL REFUND BUT GOIBIBO CONSTANTLY DENYING TO RAISE CANCELLATION AND PROVIDE FULL REFUND , I HAVE EMAIL CONFIRMATION FROM THE AIRLINE THAT THE REFUND REQUEST IS NOT PLACED ...
Jul 02, 2020 by Saheb singh
Goibibo - Flight Cancellation Charges Open
Have booked flight ticket on Goibibo dated *th june ****( PNR NO : D*UJGP), flight got cancelled by airline. I have applied the refund from airline and airline has given the same to Goibibo. Now Goibibo deducted the unnecessary amount and given...
Jul 02, 2020 by PARTH PATEL
Goibibo - Refund not processed Closed
I requested to cancel my flight to Zurich of **st May on **th May but still didn’t receive the refund. The app shows status as reschedule available however I have canceled the booking and have the mail also....
Jul 01, 2020 by Harsh Maheshwari
Goibibo - Credit shell is not getting applied Closed
I have received the credit shell from Indigo but I am not able to apply the same on my Goibibo account. I am using it for the same contact in whose name I have received the credit shell. ...
Jun 29, 2020 by Vartika Dhupar
Goibibo - Flight cancelled but Refund not processed Open
I had booked an air ticket in AirIndia through GOIBIBO from AMD to BBI via DEL on **th Jun . That flight has been cancelled because of operational reasons. So I have submitted cancellation letter and email from AirIndia to GOIBIBO but still the...
Jun 29, 2020 by Bhagyalaxmi Rout
Goibibo - Cancellation refund not recieved Open
I have made a booking from Goibibo on **/**/**** vide ID NAKU*BK*Z, flight got cancelled from the airlines itself I have been chasing for the refund from almost a month but till date I have not recieved any refund from Goibibo....
Jun 26, 2020 by Vinit Gupta
Goibibo - REFUND IS NOT DONE Open
GOIBIBO DIDN'T REFUND MY MONEY BACK TO ME. WE HAVE BOOKED OUR FLIGHTS THROUGH GOIBIBO WITH GO AIR FLIGHTS FROM AHMEDABAD TO GOA AND RETURN FROM GOA BUT FLIGHTS WAS CANCELLED DUE TO COVID-** AS OUR TRAVEL DATE WAS **TH APRIL TO **TH APRIL,****. ...
Jun 26, 2020 by AMIT JIKARIA
Goibibo - Refund not received Closed
I had booked tickets with GoIbibo for * passengers from Mumbai to Copenhagen and Back for **th March flight of Turkish Airlines worth *.* lacs. Due to COVID, I called up GoIBibo and they cancelled my tickets. Got a confirmation mail regarding t...
Jun 23, 2020 by Amit S. Sali
As per the annexure to Goibibo's letter to customers on the website (screenshot attached from **rd April), all bookings for Turkish Airlines flight, booked before March ** and with travel date before **st December were eligible for a refund. In...
Jun 23, 2020 by Konark Panday
Goibibo - Refund for cancellation of airline ticket Closed
Neha Soni <nehasoni****@gmail.com> Attachments **:** AM (* minute ago) to travel, faiyaz*kanpur, SpiceJet Dear Goibibo, We have been informed by spicejet airlines via email dated June **, **** that the amount in full has been refunde...
Jun 23, 2020 by Neha Soni
Goibibo - Refund not received from GOIBIBO Open
I have cancelled my flight PNR(HWKT*C) on **th of March **** but I have not received the refund yet. As I have spoken to the airlines they say they have refunded the amount to the agent(GOIBIBO) but I have not received any amount from GOIBIBO ...
Jun 22, 2020 by Sanket suresh karsiya
Goibibo - Refund is incomplete Closed
The flight is cancelled due to covid and I booked the flight from Goibibo on March **,**** opting for insurance even to get the full refund in the event of flight cancellation. But, i didn't get the refund till June *st week even on continuous ...
Jun 21, 2020 by Varun Kumar Manne
Goibibo - Refund Not Received Closed
I got following mail for my refund of train ticket "The Bank Reference Number for the transaction is **********. This will be useful for you if you choose to follow-up with your bank for delays. We have processed the refund for your trains b...
Jun 20, 2020 by Samir Bendre
Flight cancelled due to Covid situation and was cancelled using goibibo itself. Then withinnfew days credit shell issued and balance available in indigo. I had a talk with indigo customer care and retrieve ittenary to see the available amount. ...
Jun 20, 2020 by Sayon
Goibibo - Full Refund not honoured Closed
I booked a ticket in the month of Feb for Pune-Delhi and Delhi-Pune on payment of additional charges for Zero Cancellation Charges for Travel in the month of August but now Goibibo is denying the same. PNR No.JWBF1...
Jun 20, 2020 by SAURAVE KUMAR LATH
Goibibo - Flight Tickets Refund Open
I booked a flight ticket with AirIndia via Goibibo for my journey from Bhopal to Pune on **th April, but my flight was cancelled was due to Covid-** situation. I raised the refund request and its been more than * months i have not received the ...
Jun 19, 2020 by Vishal Bhatt
Goibibo - Goibibo couldnt be reached out for refund on my cancelled flight due to COVID lockdown Open
I have booked a flight to Bali and the journey date was on April **th and return date was April **th. Later I called the airlines and found to know that due to lockdown, i can reschedule many times for free and cancellation option i wont be pa...
Jun 17, 2020 by Anbuarasan
Goibibo - Room rent not refund Open
I booked hotel at digha on ** march to **march.due to covid ** i could noy stayed at kalia nana hotel at digha.no refund initiated from their end.no reply no contact from them.they also blocked me.....
Jun 17, 2020 by Anupam Ball
Goibibo - Cancelled Flight Bookings due to COVID not refunded or Goibibo cash credited Closed
We had * bookings via GoIbibo from April **** to May ****.. due to COVID, all of them were obviously cancelled… but there is no response via chat service.. Its only mentioned **/* support.. but there is not even * minute support.. we were to...
Jun 15, 2020 by Liju
Goibibo - Goibibo refund not issued Open
I had booked flight delhi to dmk(thailand ) Booking date **/*/** Flight date **/*/** Pnr NE**NX BOOKING ID : GOFLIANDC************** Due to lockdown all flights were cancelled I have been sending email to goibibo for refundsince three ...
Jun 13, 2020 by Siddharth gupta
Goibibo - Refund of air fare against PNR No LHTZXM Open
I am contacting you in reagrd to the booking against PNR no. LHTZXM. This was a round trip ticked with the time of departure from Bangalore on **th May **** to Dehradun. Unfortunately due to the current COVID pandemic crisis this ticket was ...
Jun 13, 2020 by b v s subrahmanyam
Goibibo - Goibibo not refunding full amount for covid cancellation Closed
I had booked a return ticket to London, in April **. This was cancelled due to COVID. Ticket No.SEA***********. Unable contact these people. No response on automatic chat option. Kindly help to get the refund. ...
Jun 12, 2020 by Narayan H
Goibibo - Air Tickets refund Open
booked my tickets though goibibo app for travel date ** March **** From Delhi to Ahmdabaad flight no Vistara UK-*** . At that time flight is cancelled. I booked a another ticket through goibibo for travel date **March **** From Ahmedabad to...
Jun 11, 2020 by Preeti
Goibibo - Refund not received inspite of cancellation protection Closed
On ** February I had booked two separate air tickets on Air India flight from Pune to Chandigarh and paid Rs *** towards cancellation protection plus fees of goibibo for each airticket On ** May **-** I went to their website and filed a cancel...
Jun 11, 2020 by Deepak Sundrani
Goibibo - Full flight refund not received Closed
I had booked two tickets through goibibo costing Rs.******. The flight was scheduled to fly on **th March ****, however due to nationwide lock down the flight did not operate. Finally, after a long hassle with goibibo I received a refund initia...
Jun 11, 2020 by Vivek Shah
Goibibo - Refund in wallet not to debit card Open
I cancelled my flight (PNR No RUAIRV) booking id :- TUA*TS*** on ** may .flight departure date was *st june.Issue is refund of cancelled flight is in gocash not credited to my debit card. i didn't opt for gocash whilre cancelleing the flight ...
Jun 11, 2020 by Navdeep Kumar
Goibibo - PNR Invalid Closed
Gave me an invalid PNR and now they are not giving me a reschedule due to corona, they are totally ignoring my issue even after sending all the screenshots....
Jun 11, 2020 by Mohd Darab Saifi
Goibibo - Refund not issued Open
Booked a flight on Bangkok airways through goibibo. Flight got canceled and airlines announced refund. I raised a claim on March ** **** for a refund through goibibo. Goibibo was unwilling to give me a refund. I had to go call * times before th...
Jun 11, 2020 by Sunil Chandrashekharan
Goibibo - Refund is not processed Closed
Sir I booked the flight tickets from Chennai to Jaipur vide connecting flight from Hyderabad on **.**.****. My details are as follows Flight Chennai to Hyderabad (*E***) Flight Hyderabad to Jaipur (*E***) under PNR no JBY*UB. I cancelled the ...
Jun 10, 2020 by LEKHRAJ MEENA
Goibibo - Refund not received Open
Refund due on return flight Lon-Del re. PNR TOUNH* which was cancelled due to Covid-**....
Jun 10, 2020 by Ramesh Kumar Sharma
Goibibo - Refund no given Open
Due to COVID-** flights were cancelled. After that I asked for refund of the tickets. Goibibo said if the spice Jet initiate the refund we can give it back to you. On *th June ****. Spice Jet had initiated the whole amount to the agency GOIBIBO...
Jun 10, 2020 by Shrijeet Nitturkar
Goibibo - Incorrect refund Open
Booked two tickets in same flight, same date, for which I got refund due to flight cancellations. But, for one ticket airline penalty was cut, INR ****, other ticket I got full refund. Nepal airlines gave in written that both tickets were eligi...
Jun 10, 2020 by Akash Agrawal
Goibibo - Refund not received Open
On *th March I booked returned flight via Goibibo. PNR S*HG*P on the name of Niraja Nitin Mayya & Nitin padmanabha Mayya. I paid *****. Cancelled it on * th May on Goibibo app. While cancellation it showed refund amount will be ****/-. I accep...
Jun 09, 2020 by Nitin padmanabh Mayya
I booked flight from Pune to Lucknow via Hyderabad last month for **th May PNR : WNFUMA. *E***-Pune to Hyd *E***- Hyd to LKO the flight *E*** was cancelled and and at before the day of departure the received below message and later it was ...
Jun 09, 2020 by Ankur Srivastava
Goibibo - Goibibo not giving refund Closed
PNR- IZHNKP11 I booked a ticket from goibibo from Ranchi to New Delhi. Airlines was airasia. The flight was cancelled due to covid-19. Till then goibibo is not refunding my money. AirAsia is saying contact to goibibo. Another PNR : H...
Jun 09, 2020 by Seema Kumari
Goibibo - Refund of airline ticket due to corona virus Closed
I had booked an Air India Flight ticket on **th May **** through Goibibo from Mumbai to Kolkata, Flight number AI *** which was scheduled to fly on **th May ****. Due to flight cancellation I proceeded towards cancelling my flight ticket as the...
Jun 09, 2020 by Aditya Pachisia
Goibibo - Air ticket no being refunded Closed
To, GOIBIO. This refers to my upcoming flight to Leh Ladak Via Delhi on **th July ****. PNR - HFN*FB. As during the time of booking I had opted for ** % refund policy ( Kindly find attached PDF ). Now when I am trying to cancel ...
Jun 09, 2020 by CHINTAN SHAH
Goibibo - Flight cancellations refund Closed
(Need refund : I booked my ticket from goibibo) My **.**.**** flight (Air India) was cancelled due to their own issues, Air India given me cancellation letter for refund. I requested goibibo with this document for refund my money. They took ** ...
Jun 09, 2020 by Shivam Kumar Dutta
sir, My name is Asif and i am a BDS student doing house surgeoncy. I am from kerala. I made a flight booking for my friend's father on march *rd.The flight was scheduled on march *th from calicut. Due to some health issues, we cancelled the boo...
Jun 08, 2020 by Asif Shamsudeen
I have booked a flight from varanasi to pune via delhi by vistara and i had cancelled my ticket directly from airline because flight was cancelled. Now they goibibo is not responding and i cant reach them because of there stupid ivr menu and st...
Jun 07, 2020 by Vikram singh
Goibibo - Airline refund Closed
Hi team its regard to my flight on **rd May with PNR XL*WGG Due to COVID** situation, THE FLIGHT GOT CANCELLED, and i have requested INDIGO for the refund, INDIGO has refunded he entire amount to GOIBIBO, HOWEVER GOIBIBO hasnt refunded the enti...
Jun 07, 2020 by Janakiram
Goibibo - Goibibo not paying refund as promised Open
I booked a hotel (Crystal Palace Mussoorie by Sea Hawk) for ** Jun, **** from Goibibo. I got injured in the hotel due to damaged toilet seat but did not receive any medical help/first aid from the hotel. I raised claim # HTLYSZWQPT and after m...
Jun 07, 2020 by Jitendra Kumar Rawat
I booked two international flight tickets from Goibibo (round trip) for me and my husband on **th February, ****. My date of journey was **rd May,**** and the return flight was on **th May, ****. Due to Covid** lockdown, both the flights were c...
Jun 07, 2020 by PRIYANKA ROY
Goibibo - Flight ticket refund Closed
Due to covid** my flight dated **.**.**** has been cancelled, so please refund my money for booking ID NAKPT*B*F and (PNR - PT*B*F , flight detail Airasia FD *** Economy from Bangkok to Ahmedabad Awaiting for your response...
Jun 05, 2020 by Meghna
Goibibo - Refund not recieved Open
I booked a flight ticket through goibibo on * june ****. Booking ID <<GOFLDIOS**F*E**********>>. I paid through icici bank debit card and transaction id is <<VIN/IBIBO GROUP/************/***********>>. After *-* hours of payment I received ...
Jun 05, 2020 by Arshvir singh sidhu
Goibibo - Not issuing refund agains flight cancelled due to covid19 Closed
I have booked AirAsia flight tickets through goibibo app for travel to Delhi on **th April with my family and due to covid-** the flight was cancelled and we couldn’t travel and I have confirmed with airasia and they have refunded the amount ...
Jun 05, 2020 by Gopal Dalmia
Goibibo - Refund not initiated Open
I have cancelled a train ticket on **st May, **** but didn't get the refund update till now and the status of the ticket still showing as "booking successful" even after cancelling it. ...
Jun 05, 2020 by Santosh Kumar Patra
Goibibo - Cancellation refund not received Open
I have booked a flight from Delhi to New York through GOIBIBO website on Feb ** **** (AMDQ*KFGV)and it was scheduled from ** March **** with a return flight on April *nd. It was mentioned that if I Cancel my flight a refund will be given. Then ...
Jun 05, 2020 by Dinesh Kumar
Goibibo - Air Ticket fees not refunded Open
I booked my air ticket from Telaviv Israel to Lucknow with goibibo for ** march but due to Covid** I had to cancel the ticket. I got the confirmation from goibibo that I will get full refund. I cancelled but ticket on ** March but till now I ha...
Jun 05, 2020 by Ankita gautam
Goibibo - Refund Open
I really appreciate customer care service of GOIBIBO , with whom I am trying to contact since last two months and I am not able to connect. I got refund of my booking HKC*WG from Hyd to Doha and Back , total amount is refunded RS *****/- , whe...
Jun 05, 2020 by Jitender Singh
Goibibo - Refund not intiate Open
My train ticket PNR..**********. was taken through Goibibo. Ticket cancelled on ** may by IRCTC and money refund to Goibibo . But till they refund money to my bank account. Either complaint several times they not contact me also. Please do th...
Jun 04, 2020 by Bikash Barman
Goibibo - Refund for cancelled flight Closed
I booked an air ticket in goibibo but flight was cancelled by airline and goibibo is not refunding my amount which is rs *****/- ...
Jun 03, 2020 by Gaurav Khandelwal
Goibibo - Refund not received for the bus ticket Closed
I have booked a bus ticket from chennai to nagercoil on may * ****. Then I got a message from goibibo stating that your bus ticket has been cancelled due to covid **. But even after a month goibibo is blocking my money and refusing to refund. T...
Jun 03, 2020 by Bindhu M
Goibibo - Refund Denined Closed
After issuing refund for cancelled ticket, goibibo blocked my money again and put back into his own pocket...
Jun 03, 2020 by Gazi Balal
Goibibo - Wrong amount refund Open
Hello, My name is Vikash Kumar and Here is my PNR - LEKPPY for a flight booked on ** April **** during Lockdown on goibibo website as DGCAIndia says full refund will be provided to the customer so the airline company (Indigo) refunded full amo...
Jun 02, 2020 by Vikash Kumar
Goibibo - Company not refund in original mode of payment Open
I booked a flight from Jaipur to Hyderabad from goibibo for ** march. Due to lockdown my flight cancelled by airlines and they gave me full refund but goibibo after two month giving a voucher of **** instead ****. I want my payment by origina...
Jun 02, 2020 by Hitesh Kumar gaud
Goibibo - Cab cancelling Closed
not cencel my booking and not refund my money ...
Jun 01, 2020 by shubham saurabh pandey
Goibibo - Goibibo not responding for cancellations Closed
I have booked flight from Mumbai to Hyderabad and cabto drop home using goibibo app. While the airline says the flight is cancelled, goibibo isnt responding and charging me for cab as well without letting me cancel it for technical issues...
Jun 01, 2020 by Priya
Goibibo - Non refund Open
I booked flight ticket for Australia through Goibibo and due to COVID ** flight got cancelled (Singapore Airlines ) Flight was on **th May **** with PNR No-VRQ*A* and now Airlines is asking to contact travel agency i.e Goibibo for refund. Trav...
May 31, 2020 by Rajesh Sachdeva
Goibibo - Refund not received Closed
I booked tickets for my parents through Goibibo for their two-way travel to Helsinki. While they travelled from Delhi to Helsinki in Jan'**, their return flight from Helsinki to Delhi was scheduled on **th March ****. Due to the lockdown cause...
May 31, 2020 by Deepesh Jain
Goibibo - Flight Cancellation Refund not received Open
I have booked Goair flight (PNR Number :SBBF*A) from Hyderabad to Kolkata which was scheduled on **th April **** through Goibibo Portal (Online App) and the same flight got cancelled on **th March **** which was much before the Corona Virus Loc...
May 31, 2020 by Sanjib Kumar Ghosh
Goibibo - Did not get full refund Closed
I wanted to check refund charges and I submitted the request to know refund charges but the ticket is cancelled. Now due to covid ** flights are also not running . I want full refund...
May 31, 2020 by Imran khan
Goibibo - Refund for suspended flight Open
Visit G* *** flight dated ** march **** suspended . I couldn't get refund for my PNR no K***TC Goibibo should refund me mediately as it is too late ...
May 30, 2020 by Vijay Goenka
Goibibo - Refund not initiated by goibibo Closed
Dear Team, My train ticket has already been cancelled from IRCTC on May **, **** with confirmation that amount will get credited to my account with in *-* working days but till date i have not received any confirmatiom from goibibo my refund...
May 30, 2020 by Shivam tiwari
Goibibo - REFUND Closed
I HAD DONE AIRLINE BOOKING FROM GOBIBIO ON **-**-**** FROM AHMEDABAD TO MUMBAI AND RETURN TRAVEL ON **-**-**** BY GOAIR FLIGHT. AIRLINE CANCELLED THE FLIGHT DUE TO CORONA EFFECT AND THEY CALL ME FOR CANCELLATION AND GIVEN A SATISFACTION FOR FUL...
May 29, 2020 by DIXIT SHAH
Goibibo - Refund of Money from GOIBIBO wrt PNR KKRJGD Closed
I had booked one Indigo air tickets with the website GOIBIBO from Allahabad to Mumbai with date of Journey – **.**.**** & Mob: **********. Subsequently I received a SMS / Mail that above ticket has been cancelled due to COVID ** on account of...
May 29, 2020 by Sandeep Gupta
Goibibo - Refund not given after train is cancelled Closed
I booked train tickets from goibibo for * days. They said they have successfully refunded my amount but money is not deposited in my bank account....
May 29, 2020 by Umang Verma
Goibibo - Need full refund for flight cancelled by Airline Open
Please find below complaint email sent to Goibibo:- Respected Sir/Madam, This is in regards to my booking via Goibibo for an Air India flight, providing the details for your reference. Attached is a copy of the ticket. PNR no:- Z*KMF ...
May 29, 2020 by Francis Fernandes
Goibibo - Non refund of booking amount Open
I have booked a Al Jazeera flight form Doha to Mumbai via Kuwait for my daughter for **th of March. The PNR no R**E*G. The flight was cancelled by Al Jazeera. I have written several time but didn't get any reply....
May 28, 2020 by Mohammed Tariq Rizvi
We booked * airline tickets Mumbai-China in December **** by making full payments to Goibibo. They never issued the tickets to us due to which we could not apply for our visa also. During our conversation with the customer care Goibibo represen...
May 28, 2020 by Sameedha
Goibibo - Not refunding my amount Closed
IRCTC had refunded the amount post doing the cancellation of two bookings on **th & **th May'**. Total Amount was Rs **** and the transaction ID of both amount was *. ***************- of Rs ***.** Reference No *************** *. ************...
May 28, 2020 by Rahul Pandey
I've book my flight to Ahmedabad **and of may and airlines will cancel my flight after that me book a reshedual flight of less amount but no refunds from goibibo I have some evidence Also kind see my details like PNR NO. ENUJ*H ...
May 27, 2020 by Aakash badhwar
Goibibo - My ticket not confermed Closed
I have made a payment through online of rs -**** .bt my ticket is not confermed. ...
May 27, 2020 by SOUROV roy
Goibibo - Amount not refunding after several reminders Closed
We have booked the international tickets from GOIBIBO site , due to some problems with scoot airlines they have already refund the complete amount to GOIBIBO in Mar ** however I have not received the amount till date after several reminders. My...
May 26, 2020 by Maheep Sharma
Goibibo - Flight refund Closed
My flight was cancelled due to coronavirus. I paid cancellation charges for my flight and still I'm not getting my refund although according to AirIndia rules I should get a full refund. Goibibo and AirIndia is not responding to my calls and em...
May 26, 2020 by Somiya Wadhwani
Goibibo - Refund of money Open
I had booked flights on May * from Ral****, USA to Ahmeda***, India with a return ticket on May **, The PNR of airlines are KMBHGL, NJV*QU. I opened the request for refund on March **th, it's been more than * months. Technically as the airlines...
May 25, 2020 by Devarsh Shah
Goibibo - Flight cancelled due to Covid19 no response from Goibibo for refund Open
Hello, I was supposed to travel from Mumbai to Brussels via London through British Airways on **th March for which i booked ticket from Goibibo with booking reference no. AMDPQUF*C. But the flight got cancelled due to Covid-** restriction foll...
May 25, 2020 by Gaurav Jha
Goibibo - Goibibo didnt give refund although Airlines gave to them Closed
My flight with PNR N**I*G and case no. ******** was resolved by Air Asia by providing the refund to Goibibo (email proof attached). However Goibibo has unethically retained the money for themselves and giving me a credit voucher only. Moreover ...
May 25, 2020 by Akshay Jaiswal
Goibibo - Bus booking amount not refunded Open
Respected Sir, I have booked two bus ticket from goibibo website Banglore to Mumbai on ** April **** my date of journey was on ** May **** as due to COVID** my bus got cancelled by bus operator. I have tried to contact goibibo customer care...
May 24, 2020 by Birender Bartwal
Goibibo - Credit Shell Issue Closed
This is to keep you posted that I have received less credit shell as compare to my previous booking amount, attached are the emails received from Indigo airlines and below mentioned are the previous booking details. *th April'** Mum to Cok PNR...
May 24, 2020 by Sanket Gaikwad
Goibibo - Flight Cancellations refund issue Open
I have booked for Pune to Bangalore flight for my family for the travel date **-Mar-** but due to Covid** pandemic flight got suspended and now I am trying to contact Goibibo customer care but they are not contactable and I am unable to get any...
May 23, 2020 by ASHISH MODI
Goibibo - Ticket not confirmed but amount deducted in my account Open
i am booked flight ticket in goibibo app then i pay ticket fare via paytm upi transaction. Upi transaction successful and also received message from paytm but in goibibo not confirmed my flight tickets then i contact customer service, they are ...
May 23, 2020 by A.Arulraj
Goibibo - Refund not provided Closed
I have been following for my refund for more than a month. Refund is pending from goibibo . Even customer care number is not responding now. Also they are not replying to my emails. Airlines cancelled my ticket under policy and they refunded th...
May 23, 2020 by Himanshi Vijh
Goibibo - Goibibo not refund our flight booking amount which was cancelled due to covid19 Open
We booked our flight through Goibibo website from jaipur to kualalumpur with airasia airlines D*-*** (PNR-E*QPHG) travel date **/march/****; Kualalumpur to Singapore with Jetstar airlines *K*** (PNR- NMMRTN) travel date **/march/**** and kualal...
May 22, 2020 by Bhuvneshwar Dadhich
Goibibo - Refund not received even after a month Open
Hi i booked a flight for **-April-**** from Doha to Bengaluru and return on *-May-**** (PNR-TMW*KQ). Indigo cancelled my tickets on *st week of April, i contacted Indigo and i was informed that the refund amount has been sent to service provide...
May 22, 2020 by Chethan MS
Goibibo - Refund amount not credited by Goibibo Closed
I booked bus ticket from Hyderabad to Bhimavaram , travel date on *th may ****. Due to extended lockdown service provider canceled the bus. We got message that money will be refunded back with in *-** days. Still didn't receive the money yet. ...
May 22, 2020 by Subrahmanya Varma
Goibibo - Refund amountof airtickets not given by Goibibo Open
I Had booked my air tickets with the name of Arvind Singh Negi and Rahul sharma from Dubai to Amritsar through Goibibo online on **-**-****. But due to Covi** fligh was cancelled and I also cancelled my ticket on **-**-****in goibibo portal. Af...
May 22, 2020 by Rahul sharma
Goibibo - Refund not initiated Closed
I had booked a flight during the lockdown period. the flight Vistara UK-***got cancelled. PNR- W*G*E*. now the airline says that they have shared the advisory to goibibo fir refund. So i should contact goibibo. Their app is useless. cant con...
May 22, 2020 by Gautam Kaushik
Goibibo - Flight ticket refund from a non operational route Open
I booked a flight from DOH-BOM in a newly announced flight of Go Air using Goibibo for **rd March **** flight. Following to the announcement and booking, please note that Go Air has never started service to DOH as Go Air decided not to start th...
May 21, 2020 by Avanika Patel
Goibibo - GOIBIBO NOT REFUNDING DUE TO COVID FLIGHTS CANCELLED Closed
I HAD BOOKED TICKECT MUMBAI - CHANDIGARH TRAVEL DATE ** MAY **** DUE TO COVID-** PANDEMIC GOVERMENT HAS CANCELLED ALL THE FLIGHTS. I HAD CALLED AIRLINE THEY SAID THEY HAVE ALREDAY REFUNDED MY PNR : Y*D*E. THIS IS GOIBIBIO BOOKING I'D : GOFLDKM...
May 21, 2020 by DIVYA SARAIYA
Goibibo - Deducted cancellation charges for flight cancelled period Closed
I have booked my flight ticket from goibibo with PNR : J*JH*P my travel date April *th **** . As everyone aware that flights got cancelled due to Covid-** the travels should get their ticket fare as a full refund. I booked flight ticket at a...
May 19, 2020 by Satish
Goibibo - Refund not received Open
I had domestic flight reservation boarding at Hyd to Kochi on **th April ****. But Air Asia flight cancelled due to Corona Virus. I have cancelled the booking but no refund received till yet....
May 18, 2020 by lakshmi narayana
Goibibo - Refund in my Bank Account Open
Respected Sir, I booked an international hotel from Goibibo. I can cancel my booking without any charges before **.**.**** as per the booking policy. This payment should be credited to my bank account as per the booking policy instructions. In...
May 18, 2020 by Rajesh Kumar
Goibibo - Goibibo NOT Refunding full amount due to flight got cancelled Open
I booked a flight from Surat via Bangalore to Pune as there is no direct flight. I booked ticket on *th April with PNR ZK*UXM and travel date was **th April. As the lockdown got extended my flight got cancelled. Airline is indigo. After that I...
May 18, 2020 by Anshul Agarwal
Goibibo - Refund not issued by goibibo Open
I booked my flight from goibibo in februrary **** and then cancelled the flights in march, but goibibo did not issue a refund even though they sent me an email that the amount will be refunded within a week, It has been * months that I have bee...
May 18, 2020 by VARUN SAREEN
Goibibo - Incorrect refund Closed
I booked my airindia flight ticket through goibibo from Kolkata to Port Blair for **th March with PNR JW*L* amount **** Rs. When lockdown announced I cancelled this ticket. Goibibo issued me **** Rs token. Please do needful how can I take my ...
May 17, 2020 by Dr Roshan Kumar Agrawal
Goibibo - Goibibo no response Open
I have been trying reaching Goibibo from many months about my jet airways booking and there is no way they make themselves contactable. There exists email id travel@goibibo.com which never works and through my login stupid GIA is launcher (auto...
May 17, 2020 by Ankit Bhargava
Goibibo - Goibibo Train ticket Closed
My ticket with PNR no. ********** get cancelled automatically due to lockdown on *nd May ****. I have also get message by IRCTC that your train is cancelled due to covid ** on *nd may. But still refund not get credited in my account Why?? *...
May 17, 2020 by Anand Choudhary
Goibibo - Airline Fare Refund Closed
*) GoAir had already confirmed on March *, **** with full cash refund. But Goibibo instead provided me with credit shell voucher. Despite Goibibo confirmed me over mail with cash refund and there was no mentioned of credit voucher at all. I al...
May 16, 2020 by Sunny Jain
I have booked ticket for Delhi to Bhubaneswar Vistara Flight which was on *rd April . But it got cancelled due to COVID situation . So , I called to Vistara Airline and ask for refund . They have initiated my refund on **th March itself. And to...
May 16, 2020 by Dheeraj Manchanda
Goibibo - Didn t receive tha refund Closed
My name is Ishant Mehta. I booked a flight ticket on goibibo it has been canceled by airline and they have full refund policy ,then goibibo isaid that they will proceed the refund in next ** days but i am waiting from last two months for the re...
May 15, 2020 by Ishant Mehta
Goibibo - Goibibo flight tickets refund Open
I booked a flight ticket for * members from Bangalore to Trivandrum for March ** ****. But I could not travel because of Covid-** issue. But they have not refunded the amount nor given option of booking tickets for alternative date....
May 14, 2020 by Subash Lal R
Goibibo - Refund amount credited to Wallet instead of Credit Card Open
On **-May I booked * rooms at hotel Roseate House New Delhi, for * nights via Trip id HTLYK***YB. While booking the hotel, we checked the refund policy which claimed ***% refund till **-July. But due to extension of lockdown period, we cancelle...
May 14, 2020 by Vinod R S
Goibibo - Money not refunded even after Open
I booked a flight with Goibibo on *th March ****, for a flight on *th April ****. But the flight was cancelled and after * year of follow up Goibibo has still not refunded my amount back. ...
May 13, 2020 by Jainath Durgam
Goibibo - Refund towards cancellation of hotel booking not received Closed
Dear Sir, I had booked Hotel at Tezpur through Goibibo App vide booking ID HTL*GZ*NKM. Subsequently, I cancelled the booking on ** April ****. As per the cancellation policy it was free till the previous day of the check-in date i.e. ** May ...
May 13, 2020 by Sandeep Naik
Goibibo - Goibibo not refunding the Hotel Booking amount Open
Hi team, I am writing to you to raise an issue regarding my hotel booking refund with Goibibo. I had to cancel my booking in Radisson Hotel, Agra back in March due to the outbreak of Corona Virus. But I haven't recieved the refund amount till d...
May 11, 2020 by Mridul Mani Goswami
Goibibo - Goibibo not refunding the amount Open
I am writing to you to raise an issue about: Train Services The issue that I have experienced was: Hi Team, My name is Sanil. My registered mobile no with goibibo is **********. I have two train tickets booked for may *th and may **th. Now ...
May 10, 2020 by Sanil mohan
Goibibo - Refund Amount Of Train Closed
Hi , I have booked a Train Ticket on ** April **** from Goibibo App . But accidentally PM Modi announced the Lockdown as The speed Of COVID** . And I have recieved a message that i will get the refund amount after the date of journey, and when...
May 08, 2020 by Aayush
I was booked flight from Goibibo from DAMMAM to TRIVANDRUM travel date May **th ****. Due to COVID -** all flight schedule has been suspended by all countries as well as flight operators. Goibibo sent mail to me that they will provide reschedul...
May 07, 2020 by Pranoy Joseph
Goibibo - Refund Open
I booked my flight with Goibibo and flight got canceled due to Covid now my refund is not coming from * Month ...
May 07, 2020 by Puneet
Goibibo - Refund for International Tickets cancelled because of COVID 19 Open
It has been a while since i am chasing with goibibo to process refund of my three international tickets book with them but despite so many calls with customer support , there is no resolution. ...
May 06, 2020 by Gurvinder
Goibibo - Full refund not received Closed
I booked tickets for my friend through my credit card for chennai to coimbatore in INDIGO flight (*E ***) at *.** am on **.*.**** (PNR OLM**Q) and return from coimbatore to chennai in Air India AI *** at *.** PM (PNR Z**VW). Total fare Rs ****...
May 06, 2020 by A.KUMARAGURU
Goibibo - Reschedule of International Flight Not being done Open
I had booked AirAsia flights from Chennai to Denpasar (Bali) (**th June ****) and back (**th June ****) via Goibibo (Booking ID MYSMF*********). However given the situation with Covid-**, I have decided it would be wise to reschedule my trip. I...
May 06, 2020 by Brian Pacheco
Goibibo - Discrepency in refund Open
i had two tickets for my parents in february for **th April ahmedabad to chicago due to covid ** i cancelled the ticket on *nd Apr **** also i was told that the money will be refunded in your bank account after deduction of cancellation charg...
May 06, 2020 by Gaurav Chavda
Goibibo - Goibibo Refund for cancelled ticket is not received Open
I booked ticket for * person on *st march from Chennai-Kolkata ( PNR-EPI*HE). On **th march i received message from the airline(Indigo) about flight reschedule due to some issue with an option of cancellation of ticket for Zero charges. I cance...
May 06, 2020 by Jalal Uddin Mondal
Goibibo - Refund of cancellelation protection fee Closed
I have a booking on **th May (ALKH*N) for Leh-Kol . I have paid ***** Rs for this but only ***** Rs is credited in credit shell . Rest amount which was part of cancellation protection fee, should be refunded by goibibo as I can not avail its fa...
May 05, 2020 by Swarup Dutta
Goibibo - Refund for cancelled ticket is not received Closed
I booked ticket in Indigo flight from Hyderabad to Madurai through Goibibo. Due to corona situations the flight got cancelled and I cancelled the ticket and opted for Refund using mail sent from airlines. I checked in airlines that my refund fo...
May 05, 2020 by Manivelrajan
Goibibo - Doesn t get flight refund Open
I have booked my flight on *th march through goibibo travelling application from Ahmedabad to Montreal for **th-**th march in Lufthansa airline.Due to COVID-** goibibo rescheduled my time of flight which is not suitable for me.After that i have...
May 05, 2020 by dhruti kalpeshbhai patel
Goibibo - Air cancellation fee charged by Goibibo Open
Goibibo has charged me cancellation charges for my airfare which was cancelled and there was no cancellation fee charged by Indigo airlines . indigo airlines paid rs. **,***/- in full but Goibibo is paying only rs *****/-. for pnr# WPHYXX. Wh...
May 05, 2020 by Irfan Ahmad Patloo
Goibibo - Refund not recieved Open
i already received the refund message from irctc rs **** against my ticket cancellation ** april ****.but goibibo not refunding my amount so please take a action otherwise i am going to court against this fraud company my pnr number is ********...
May 04, 2020 by hemant kumar
Goibibo - Refund of cancelled flight Open
I have booked my air tickets on Lufthansa airlines to Austria in Dec **** and later tried contacting goibibo since February, when Lufthansa announced to refund the amount due to COVID-** scare. Unfortunately there is no proper response from the...
May 04, 2020 by Mallikarjun Reddy K
Goibibo - Refund not received Closed
My Fight from New delhi to Auckland PNR PCDGJQ On **/**/**** was cancelled by Singapore Airlines still haven’t received the Refund from Goibibo. ...
May 03, 2020 by Mohit grovet
Goibibo - Refund request to Goibibo for PNR Closed
Airline PNR : JIRUW* Goibibo Booking Id: MYSMF********* Flight from Manama to Dubai was rescheduled. So I had requested for full refund as I could not travel as per the new schedule. I have called @goibibo CS multiple times but no updat...
May 02, 2020 by Rishabh Jain
Goibibo - My Airlines was cancelled due to covid 19 Closed
Hi team, I had booked my tickets in Indigo airlines through goibibo and my date of journey was May **, ****. Now due to covid ** outbreak all the onwards plane were cancelled and likewise Indigo had cancelled my ticket. Now no one from goibi...
May 02, 2020 by Deep Shankar Banerjee
Dear Sir, We have booked a Flight from Ranchi to New Delhi on **.**.** & Our PNR No is O**ZHF & Flight No G*-*** Ranchi (IXR) to New Delhi (DEL) Journey Date **.**.** at **:** hrs , Suddenly on **.**.** Go air Cancelled our Flight No...
Apr 30, 2020 by SUSHIL KUMAR SAXENA
Goibibo - Refund Not Received From GOIBIBO Closed
Due to covid** sufferings, all the booked trains tickets has been cancelled and ticket amounts have been credited to Goibibo without filing tdr.But Now goibibo is not likely to refund back the amount.It is clear that refund money is with goibib...
Apr 29, 2020 by Mohammed Asif Nawaz
Goibibo - Refund from the company Open
I have booked by two flight tickets by GOIBIBO with Booking Id: N*ESIMVFZ (PNR No: SIMVFZ) from Ahmedabad to chandigadh , Booking Id: N*EOCVV*L (PNR NO: OCVV*L) from Chandigadh to Ahmedabad in the January month wich cost about total Rs.**,***/-...
Apr 28, 2020 by VEDANT PATEL
Goibibo - REFUND NOT RECEIVED Open
Booked IRCTC Ticket Ticket has been cancelled by IRCTC and Amount Refunded to GOIBIBO . BUT GOIBIBO not refunded to me....
Apr 27, 2020 by Rakesh Kumar
Goibibo - Refund not recieved Open
Im writting this mail with great disappointment.I had booked a flight from banglore to italy on the *th of March (NM**KQ and Z**KZ*) from your website and was faced with a lot of troubles.I was stranded in the sharjah airport for almost a day...
Apr 27, 2020 by Dipin Mohan
Goibibo - Non issuance of air tickets after payment of entire monies Closed
We booked * air tickets for China with travel date of **th December ****. Goibibo did not issue any tickets to us despite payment of the entire amount. They kept promising that the tickets will be issued soon. Nevertheless the tickets were nev...
Apr 27, 2020 by Ashutosh Pathare
Goibibo - Goibibo Refund not Credited Closed
My flight to Hong Kong was cancelled in February **** due to the Covid - ** outbreak. I have been trying to contact Goibibo for the same but I am only able to get through to their computerised chat assistant and not a customer executive. They o...
Apr 26, 2020 by Aditya Agarwal
Goibibo - Refund not issued by goibibo Open
I made a flight booking for my neighbour dated march *. Due to his health issues the booking was cancelled. It was a refundable booking. For the past ** days i am trying to get my refund.. goibibo are not willing to address my issue.. every ti...
Apr 25, 2020 by Asif Shamsudeen
Goibibo - Refund not credited Closed
Goibibo, You have WhatsApp me that you have successfully refunded by money of train booking with booking id TRNAFLR*LNZPH*. i incourage you to check because the money has not reached the bank account used at the time of booking ,i am facing m...
Apr 23, 2020 by Anwar akhter
Goibibo - Refund not credited Closed
This is regarding the train booking with the Goibibo booking ID TRNA*K**X**PCN and PNR ********** This trip is cancelled by the IRCTC on **-Apr-**** because of the pandemic COVID-** and refund is already initiated on **-Apr-**** with the IRCTC...
Apr 22, 2020 by Sudhanshu Kumar Jha
Goibibo - Refund full amount due to flight got cancelled Closed
I booked a flight from banglore via chennai to bhubaneswa as there is no direct flight. I booked ticket on *th April **** and my flight was on **th april ****. As the lockdown got extent my flight got cancelled. My pnr no GI*VJM. Airline is ind...
Apr 21, 2020 by Pallavi Samantrai
Goibibo - Refund Open
Pnr -izpptf ,there is no response about my refund amount from goibibo. Worst services. I booked my flight with goibibo I traveled one way on jan **th from yul to hyd. I rescheduled return ticket to april ** from airlines (goibibo not responded ...
Apr 19, 2020 by Billa nagaraj kumar
Goibibo - Incorret refund Closed
I had booked train ticket from goibibo(booking ID TRNAFJQQUAILJH). Train has been cancelled and Irctc has refunded Rs *** +Rs **** +Rs *** = Rs **** on ** March **** and i had paid Rs **** while booking train ticket through Goibibo. But Goibi...
Apr 18, 2020 by Sumit
Goibibo - Flight cancelled negligible refund Open
*. Please refer booking ID NDC**PRDT booked through goibibo. *. I have been refunded Rs ***/-for my ticket PNR NNRZWG from Delhi to Nuremberg on ** Mar ** out of Rs ***** paid. *. The reason for cancellation was because of cancellation of ...
Apr 18, 2020 by Aakash Bajaj
Goibibo - Int Flights Booking ID PNR AIR CANADA Closed
i was booked flight from Goibibo from DELHI to TERRACE CANADA travel date * april ****. due to COVID ** all flight schdule suspended by all countries. Goibibo sent mail to me that they will provide credit voucher that can i used in future for s...
Apr 17, 2020 by BALWINDER KUMAR
Goibibo - Refund amount not recieved Open
I had a flight schedule from Blr-Sxr For **th April **** Booked Via Goibibo.Com Per Pnr #: WPHYXX .I Received Email From Indigo Airlines , saying, your flight schedule Is changed and Offered to Choose other flight Or cancel at No Charges on **t...
Apr 17, 2020 by Irfan Ahmad Patloo
Goibibo - Refund for flight cancelled due to outbreak of corona Open
I have had a ticket from manila to new delhi via bangkok Kolkata on ** /** march Having pnr no JG*FQH from manila to Bangkok... BPEWKE FROM BANGKOK TO KOLKATA TO NEW DELHI as per indian govt the flight bann from philipines (port of ori...
Apr 17, 2020 by Jamaldeen
Goibibo - Train booking done through goibibo Open
I had booked a train ticket from Udaipur to Jaipur for * th May ****. Due to the covid scare, we cancelled our travel plan, and so i cancelled my train ticket on ** th March ****. I have still not received the refund, though IRCTC has refunded ...
Apr 16, 2020 by Ashlesha Lonkar
Goibibo - Goibibo not giving me refund Closed
My Indigo flight from Aizawl to Lucknow via Guwahati was cancelled due to coronavirus. My PNR number is OQU*PR. Indigo has already credited Rs.**** to goibibo account. But goibibo being a bunch of fraudsters,is not giving me my hard earned mone...
Apr 16, 2020 by Ritvij Pant
Goibibo - Flight rescheduled eticket not received ticket shows booking in progress from last 20 days Open
I have booked flight flight ticket from Mumbai to Nagpur from goibibo for travel date **th march ****, But due to lock-down was announced on **th march to till **th april **** in country, i have been rescheduled to **th April ****, still am no...
Apr 16, 2020 by Rupesh Ramchandra Urkude
Goibibo - Flight cancelled but goibibo not giving full refund Open
I have booked a Etihad Airlines flight for April **th from COK to YYZ through Goibibo. Due to Covid-** situation, the airlines automatically cancelled the flight and when I contact goibibo for cancellation, they says I will be charged a **,*** ...
Apr 14, 2020 by GEORGE PAUL JOSE
Goibibo - Refund not received from Goibibo Open
I haad flight schedule from Blr-Sxr for **th April **** booked via goibibo.com per pnr #: wp*y**and I received email from Indigo airlines saying flight schedule is changed and offered to choose other flight or cancel at no charges on **th March...
Apr 13, 2020 by Irfan Ahmad Patloo
Goibibo - Goibiy No Refund Received Closed
i got this email ** days ago still mo refund received to my account the train got cancelled irctc already refunded to goibibo but they have not release the payment yey Dear Customer, We have initiated refund for your trains booking wit...
Apr 13, 2020 by Ahmed Khan
Booked through Goibibo for AirAsia from Bengaluru to Bagdogra with PNR JU*JFS. *> Goibibo's Gia auto chat has CANCELLED my PNR *> NO Refund received after so many days *> PNR stuck with my Passengers been removed from confirmed PNR ticket ...
Apr 13, 2020 by Shyamu BP
Goibibo - No resolution of refund Open
I booked return flight from Germany to India on goibibo. The flights were cancelled by lufthansa and they informed me that full refund will be issued and I will receive the refund from Travel agency i.e. goibibo. Now I am unable to raise any re...
Apr 10, 2020 by Ajinkya Patil
Hi, I had booked for * persons for travelling from Kolkata to Hyderabad on the **th of March ****. I had made the payment and it got debited from my account but the transaction shows payment failed on your side. Amount Rs ****, ref :BIL : GI...
Apr 10, 2020 by Abhishek mitra
Goibibo - Airlines ticket cancelation amount not refunded Closed
I had booked ticket from amd to vns and cancelled * infant ticket of PNR. No refund by goibibo after more than ** days it is still showing it is in progress. Due to covid flights are cancelled so now rest * passenger ticket is also not refunde...
Apr 09, 2020 by Nikhil Mohan srivastava
Goibibo - Not received complete refund Closed
Booked bus ticket from Goibibo. Bus cancelled due to COVID**. Refund amount is not complete deposited....
Apr 08, 2020 by Yeswanth
Goibibo - Airline payment not refunded Open
Due to corona virus pandemic the spicejet airline have generated a whole amount refund but this customer care of Goibibo is not answering the calls neither responding I suggest everyone to not book the flights ever from goibibo...
Apr 08, 2020 by HUSSAIN ERALWALA
Goibibo - Flight booking not confired even though money is deducted Open
I booked my flight on *th April ****, for traveling to Toronto from Delhi . I used Goibibo to book this ticket . Money was deducted from my account yet Goibibo didn't confirm my booking . ...
Apr 08, 2020 by Saurabh Singh
Goibibo - Non Refund of Hotel Booking Covid19 Open
We wish to bring to your notice and attention for a small and trivial issue of cancellation, which has been a cause of worry for us and it absolutely disrupts the perception that we had of GOIBIBO as a premier travel company in India. Durin...
Apr 08, 2020 by nikita agarwal
I booked tickets for me and my family to London( round trip) through Goibibo in Jet Airways on **-**-****. As the Jet airways has shut down its services, till date Goibibo has not settled me the refund amount. Its around One lakh and I suffer ...
Apr 07, 2020 by SUJATHA
I have requested for full refund which is already approved by Airline staff from Aeroflot as their flights are not operational on my travel date but Goibibo has not initiated the refund so far. Goibibo is not even acknowledging the remarks pass...
Apr 07, 2020 by Ankit Saxena
Goibibo - Neither refund given nor any furthur update Open
My flight from Singapore to New Delhi was schedules on ** March. Due to COVID, the airline has not operated but still I haven't received any refund nor any voucher....
Apr 06, 2020 by MADHUR GUPTA
Goibibo - Hotel booking money not refunded due to coronavirus not visited Open
I want to visit vadodara.So I had booked hotel casa of vadodara through GOIBIBO which was nonrefundable for date **/**/**** to **/**/****, but due to lockdown initiated by government, cancelled my visit.In voice-HDT************* & HDT******...
Apr 05, 2020 by Debendu Maity
Goibibo - Flight cancelled due to corona virus Money is not refunded yet Open
Flight was cancelled by me due to covid -** .Neither money is refunded nor reschedule of flight is done.as it's clearly mentioned under rules of airline that rescheduling of flight is done...
Apr 01, 2020 by Survi Kedia
Goibibo - Refund didn t get Closed
dear team, i have booked a ticket from goibibo which is on **th march. due to covid ** outbreak ticket was cancelled by airline i.e. indigo PNR no. UNF*MN on **th march and amount was refunded by airline on sams date. now i am seeking for refun...
Apr 01, 2020 by savarn singh chanchal
Goibibo - Not giving refund for Covid cancellation Open
Had booked * tickets from mumbai to Melborne (Booking Id: AMDO*SO*Y ), Sydney to Gold Coast (Booking Id: MYSMF*********) and then Brisbane to Mumbai(Booking Id: MYSMF*********). most of the travel is by Malaysia Airline ... when i spoke to ai...
Mar 31, 2020 by Sudesh Ravi Malik
Goibibo - Cancelled flights request full refund Closed
I had booked flight from Bengaluru to EWR with stop over in DXB for date **th April and the flight got cancelled rdue to coronavirus outbreak,. I requested a refund almost ten days back.the stays still says it is refund request in process and c...
Mar 31, 2020 by Muktayakka
Goibibo - Cancellattion and refund of hotel booking santorini due to Corona Virus out break Closed
Booked my hotel in Santorini Greece from ** march to ** march ****.But due to the Corona pandemic the Ministry of health affairs Government of India has quarantined itself from rest of the world and i have to cancel my booking. I have booked t...
Mar 31, 2020 by Aditya Mohata
Goibibo - Not giving Full refund reg Closed
Sir/madam, I booked a ticket on Goibibo app on **.**.**** and transact an amount of rupees ****. My date of travel is **th march, ****. But due to COVID ** , IRCTC cancelled all the bookings automatically. Irctc refund the amount of rupees *...
Mar 29, 2020 by Deepak Dahiya
Goibibo - REFUND OF MONEY DUE TO FLIGHT CANCELLED Open
Flight Cancelled. My Two Way Journey from Bhubaneswar to Goa and Goa to Bhubaneswar stands Cancelled. PNR No. LH**UC , IHBB*M, S*D*QX, M*P**R . I want full refund as per Agency Policy. No person is contacting from Goibibo Cell or No Complain Ma...
Mar 28, 2020 by Sabyasachi Patnaik
Goibibo - International flight booking Open
Hi, I have booked my tickets to Dubai from goibibo. *th Apr to **th Apr which got cancelled due to Covid **. I am trying to contact goibibo services but there is no customer care and their **/* support is rubbish. Goibibo is sending link fo...
Mar 26, 2020 by Anup Dabhi
Goibibo - Covid 19 Coronavirus Open
I have cancel my flight New Delhi to London That was book for **st march**** But due to covid warriors it's all shut down i want to please Don't get the penaly charged. Aa it's very difficult as human to get this much of amount one go . Book...
Mar 26, 2020 by Vrinda Anand
Goibibo - Refund for cancelled flights Open
I booked a flight from Bangalore to Phuket and return journey as well and my flights got cancelled and I was informed about it,so so I requested for refund and still my refund status is in pending and no action has been taken, it’s been nearl...
Mar 24, 2020 by Aswini
Goibibo - Incomplete support keeping in confusion Closed
I had flight booked via Goibibo app with Lufthansa dated **-Mar-**** from Mumbai to Luxembourg. The flight got cancelled by the airlines due to Corona Outbreak. Airline confirmed via phone that full refund will be given. In goibibo app also th...
Mar 24, 2020 by Mrinalini Singh
Goibibo - Flight booking cancelled by Goibibo without confirmation Open
My flight booking from Kochi to Pune on **th March, **** got cancelled by Goibibo without prior notice and my confirmation. I had booked to and fro flight from Pune to Bali through Goibibo in which my international flight got cancelled because...
Mar 23, 2020 by sheetal singh
Goibibo - Refund for cancelled flights Closed
i had roundtrip indigo flight Doha to Lucknow booked via goibibo. I travelled to lucknow but due to travel ban the flights were getting cancelled. I rescheduled my return flight from **th to **th March **** with the airlines and paid to them th...
Mar 21, 2020 by Ritesh
Goibibo - Flight ticket refund Closed
I booked flight ticket from colombo to vancouver for **th march ****, on **th march ****. As there was travel ban for foreigners in canada, i requested for reschedule from Goibibo they agreed and on **th march after flight departure time i got ...
Mar 21, 2020 by Megha Chandrashekar
Goibibo - Refund for Flight Cancellation due to Government Restrictions Open
I have booked my return flight from Denpasar (bali) to Delhi for a group of * person. Flight is scheduled on **th April, ****. My PNR ID is JDVSX*.I want to know that after cancellations of flights, when will I get my refund back into my accou...
Mar 21, 2020 by Jay Bhagat
Goibibo - Not refunding money Open
Visa on arrival was cancelled by thailand on the day I was departing .I booked tickets from go ibibo of air Asia ..while air Asia is giving refund to its customer go ibibo isn't .. air Asia told to ask refund from goibibo but they don't have an...
Mar 21, 2020 by Kshitij Ranjan
Goibibo - Cancellation issue with goibibo Open
Hello, I recently made a booking (purchase) through goibibo of an international flight from India to South Korea with Air Asia airlines. Because of the corona virus the airlines offered full refund allowance for cancellations done and I reques...
Mar 19, 2020 by Veda Pragna Yalamanchili
Goibibo - Unnecessary payment deduct inmy accoount Closed
i booked two tickets delhi to imphal pnr no.opbqch ticket price is ****/-but payment deduct in my account is ****/-and imphal to delhi pnr no. J*MHNA ticket price is ****/- but payment deduct in my account is ****/-. so pls help refund my payme...
Mar 19, 2020 by sandeep kumar
Goibibo - Airfare not refunded by Goibibo Open
We had booked our airtravel with Goibibo * .pune-chennai date **/**/** PNR LIJENR (spicejet SG-***) * .chennai-kuala Lumpur date **/**/** PNR L***VD(airasia berhad AK-**) * .Kuala Lumpur - Manila date **/**/** PNR L***VD (airasia Berhad...
Mar 18, 2020 by Deepika Bhutada
Goibibo - Flight cancellation by airline not refunded Closed
I have booked flight ticket from Kuala Lumpur to trichirapalli on **th and return back on **st March ****. Due to corono virus spread, India ban flights from Malaysia and my flights were automatically cancelled by air Asia. Now goibibo not refu...
Mar 18, 2020 by BALAJI ARUMUGAM
Goibibo - No response of Goibibo on ticket rescheduling cancellation due to Coronavirus Open
I booked a ticket with Goibibo for my father on **st Jan **** from Delhi to Dubai. His journey is on **th March **** & as now we received information from UAE visa department that visas are being cancelled for all tourists, I tried reaching to ...
Mar 18, 2020 by MOHIT BHATIA
Goibibo - Full refund not done even due to corona virus scare Closed
I booked flight tickets from Delhi to Nagpur for the **th of March **** and return from Nagpur to Delhi on **th March **** for my wife and son. Unfortunately I had to cancel the ticket on **th March **** due to the increase in corona virus case...
Mar 17, 2020 by Vinod Nair
Goibibo - Service not provided which I paid for Open
I booked universal studio singapore activity from goibibo which had following inclusions : - Entry ticket for universal studio - One way shared transfer - Guaranteed skip the line Guaranteed skip the line is provided through express pass ...
Mar 17, 2020 by vikas bhardwaj
Goibibo - Airline ticket not be rescheduled Closed
I have booked tickets from Delhi to Dubai through GoIbibo for **th March **** and Dubai to Delhi on **th March ****. The PNR for the same is KTL*AF. Due to Coronavirus outbreak I would like to reschedule my booking for a later date for which I ...
Mar 16, 2020 by Anashwara
Goibibo - Refund not initiated Open
I had paid money to book two tickets from Howrah to Kanpur via Rajdhani Express on **rd February **** from GoIbibo app.However,they were not able to book the train from IRCTC and hence were supposed to instantly initiate refund.They provided an...
Mar 15, 2020 by Rishav Giri
Goibibo - Refund against proposed cancellation of flight Closed
To save from global out-breaking of COVID-**, I frequently requested goibibo customer care executives to assist me to cancel my return flight ticket from Ahmedabad to Thailand and refunding me full amount against my proposed cancellation flight...
Mar 14, 2020 by Niraj Madhwani
Goibibo - COVID 19 Flight official site refunded full 100 money but goibibo hasn t Closed
Hi, I have booked a flight from Goibibo site From Germany to Jaipur on ** March ****. But due to Corona virus the flight got cancelled for march **** month. Even on flight official site Kuwait airlines shows that they have refunded full mon...
Mar 13, 2020 by Vipul Malhotra
Goibibo - Airline ticket Refund from IBiBo due to Covid 19 Open
Due to recent outbreak of COVID-** virus , I wanted to cancel my airflight Air Asia to Bali Booking Id: SEA*********** which after several busy call attempts they gave me an option to do it through chat window. Chat experience being very poor ...
Mar 13, 2020 by VINCENT DSOUZA
Goibibo - Flight refunded full money but goibibo hasn t refunded Closed
I was travelling to Vienna from Delhi through indigo airlines. Due to a glitch from the airline they refunded the full amount. I called goibibo **-** times in * hours and was on hold to talk to the operator for ** mins on one call and around...
Mar 12, 2020 by Garima Jaggi
Goibibo - FLight cancelled by airline no refund provided Open
Airline has cancelled my flight however the refund has not been initiated by Goibibo the airline says to contact the agency through which booking made however Goibibo is not even answering the call just keeping on hold for more than ** mins and...
Mar 11, 2020 by Harsh Parakh
Goibibo - Not refunded Closed
I have booked bus tickets on goibibo. Because of my grandmothers health issue i'm unable to travel. They are not refunding my amount. My cancellation fee is 119.50...
Mar 07, 2020 by saikeerthi
Goibibo - Hotel booking cancelled by Goibibo but money not refunded after two weeks Open
Goibibo cancelled my hotel booking after charging full amount from me. They sent me an email confirming that refund will be processed within *-** days. No money credited to my account even after * weeks. why did they cancel my booking in the fi...
Mar 07, 2020 by Kumaresh Gupta
Goibibo - Unsafe unhealthy and dirty room booked through GOIBIBO Open
I booked a hotel to stay at Thiruvananthapuram, through GOIBIBO. The hotel was not at all clean, it was bad smelling, unclean toilet and dirty muddy water through pipes. I was not able to sleep due to mosquito roaming in room, prostitutes and g...
Mar 02, 2020 by JITHIN
Goibibo - Hotel Money Refund Open
I booked a Hotel to Singapore on Feb ** but after getting to know about the alarming situation of Coronavirus i wanted to cancel my trip (flight and hotel) since i dont want me and my family to suffer from Coronavirus. In addition to it, i read...
Feb 28, 2020 by Shaurya Sood
Goibibo - GOBIBO Wrong booking of DEL to CCU flight ticket for which loss and harassment Open
We booked ticket on **/**/**** (at **.** pm * days before journey date) for journey from CCU to DEL on **/**/**** by Flight AI** departure – **.** AM & for DEL to CCU on **/**/**** Flight No. AI-*** departure *.** AM. For which **,***/- was...
Feb 25, 2020 by RUBI GUPTA
Goibibo - Goibibo Scam Closed
I had booked an Kayaking in goa through Goibibo on the **th April **** for Rs ***.**, However when we went there the person incharge wouldn't allow us in because He told Goibibo hasn't made a payment for him. I tried to call Goibibo customer c...
Feb 21, 2020 by Anto
Goibibo - Denial of a service paid for Open
While booking my air ticket, through Goibibo from Chennai to Delhi, I was given an option to pre-book a cab for both pick up at Chennai and drop from Delhi Airport. I opted for the Noida option and paid Rs.***/-. On their App, when I specify a ...
Feb 21, 2020 by Srinivasan Vaidyanathan
Goibibo - Refund Debited back Closed
This is regarding PNR LUTHVW (AirAsia flight I*-*** from Gauhati to Kolkata for my mother, Mrs Anuradha Ghosh). The booking was cancelled and the refund was processed by GoIbibo on **st Dec. However, though an amount of INR **** was credited...
Feb 20, 2020 by Anuradha Ghosh
Goibibo - Reschedule of International flight not being done Open
International flight booked from BOM- New Zealand. Daily follow ups since last **+ days but simple reschedule is not being processed by Goibibo. ...
Feb 19, 2020 by Shital Kurani
Goibibo - Made a flight booking payment done but ticket is not confirmed Closed
I have made a flight booking on Goibibo from TIR to Delhi. The payment has been done, bit the ticket is not yet confirmed. It has been * days. Either confirm the ticket or give me my money pack. I have been trying to reach the support team. No ...
Feb 17, 2020 by Nitin Siddharth
Goibibo - Goibibo waiting more then 9 months for a refund Open
I have booked a flight (*W**) on the **/**/**** on Goibibo from Delhi to Bangkok and back. Jet Airways canceled their flights therefore a refund must be given by Goibibo to its costumers as in per the booking terms. On the website it is men...
Feb 13, 2020 by Artur
Goibibo - Booking to the rewarded hotel seems to be fraud Closed
I have booked flights round trip with th goibibo to jaisalmer. And as a reward got * night stay free which seems to be fraud. As i am unable to locate that hotel to book my free stay. They should not cheat people by promoting fake offers. H...
Feb 12, 2020 by Rinku shah
Goibibo - Fraud Case Overcharging customers Open
I am writing to escalate the issue with Goibibo in terms of the company overcharging their clients for a specific request. I made a booking through Goibibo from Dubai to Mahe and Mahe to Dubai twenty days back. I had to get the spelling corr...
Feb 04, 2020 by Harshita Bhonsle
Goibibo - Refund amount to a freezed account Open
Dear Sir/Mam This is to bring in your kind notice that I have booked a ticket through Goibibo on *feb **** at *:** P.m from karwar to jhansi at *****/- rs. The amount of rs *****/- was deducted through hdfc bank whose transaction wa...
Feb 04, 2020 by Sunchit kanchan
Goibibo - Refund not processed Open
Hi I am Ninto Nicholas, I have booked jet airways flight through GOIBIBO for onward ticket * May **** and return ** May ****. Connection flight between TXL - AMS - BLR. Total amount was INR *****. It has been * months I'm following up with GOIB...
Feb 01, 2020 by Ninto Nicholas
Goibibo - Unable To Locate Hotel Address Closed
I have booked the hotel "OYO Home ***** Elegant Stay" and couldn't locate the address. I have contacted Goibibo and they given a local number which is switched off. I have contacted * to * times to resolve this issue and at last ask them to re...
Jan 29, 2020 by Vishak N Kumar
Goibibo - Refund not processed Open
I didn't get my refund from goibibo ....
Jan 28, 2020 by Ritesh tiwari
Goibibo - Breach of Contract GOIBIBO Open
Room Issues - Dirty Linen, Broken Door, AC Not Working, Dampness, Room Size Issues, Wifi Issues Etc - HTL*R*T***. I have booked * Executive rooms ON **nd Dec, they failed to provide us that, here my request is to refund my money for all three r...
Jan 26, 2020 by Avijit Saha
Goibibo - Refund Open
I've tried to book a bus at Goibibo App my money got debited from Google pay but booking has not happened, I cannot contact Goibibo customer care also, the voice message is asking me to send email to gobusescalations@goibibo.com, sent but no re...
Jan 24, 2020 by Krishna Kumar
Goibibo - Umconfortable Hotel Stay Open
I reserve booking at COllection O Hotel. Details - CHECK-IN: Dec. **, **** CHECK-OUT: Dec. **, **** No. of Rooms: * and No. of Nights: * Room Type: Classic (*X) I reach Hotel on ** Dec, **:** Noon. The room was no ready and thus we ask...
Jan 20, 2020 by Vaibhav Jain
Goibibo - Refund not received Closed
My booking for Flight No. *E*** (DELHI to VARANASI with PNR VJ*HWJ (For PASSENGERS DINESH CHANDRA GUPTA AND MEERA GUPTA) for the date **/**/** was RESCHEDULED for departure from DELHI and was PREPONED from **.** PM to *.** PM. Since the same wa...
Jan 19, 2020 by DINESH CHANDRA GUPTA
Goibibo - Flight booked with wrong name by Goibibo Open
I booked flight tickets for * passengers (Passenger names - P*, P*, P*, and P*) traveling from Delhi to Paris on *th Feb **** on flight AF-***. I booked these tickets on *nd Jan ****, by calling telephone booking (Phone no. ***********) service...
Jan 14, 2020 by Gaurav Sood
Goibibo - Service and refund problem Closed
On the evening of **th Feb ****, my relatives and I were enjoying the *nd last day on Hyderabad. But it didn't last long when my uncle received a call from the airline saying that our flight from Hyderabad to Bangalore has been canceled (* tick...
Jan 12, 2020 by ASHBIN BRITTO
Goibibo - Payment not refunded Open
I booked ticket via goibibo. Payment got deducted but booking got failed... unable to contact customer care. No reply on communication. Evidence: Axis bank PRN No.. ********** ...
Jan 11, 2020 by Deepak
Goibibo - Service not Provided as per commitment Open
We Have Booked Hotel In Goa OYO ***** Through Www.Goibibo.Com/ Booking Id No HTL*QURQQE Rs *****/- Check-In Date Was **th Dec And Check Out Was **th Dec. We Were * People Travelling From PUNE To Goa For Holidays. Check-In Was Given Delayed E...
Jan 10, 2020 by Pratik mulay
Goibibo - Refund for the canceled flight Open
I had booked Jet airways flight through Goibibo to travel from Milan to Bangalore (round trip). I traveled from Milan to Bangalore (transit in Paris). But I was supposed to come back to Milan on **th unfortunately Jet airways stopped their serv...
Jan 09, 2020 by Nandeesh Doddegowda
Goibibo - Refund Closed
I filed a tdr * months back for train sbp-band on ** aug. issue-Train diverted and not touching the boarding station . I have not got my refund amount yet and am unable to reach goibibo customer care support. ...
Jan 08, 2020 by Radhika Agrawal
Dear team, at **st night I have forgotten mobile in cab. We have received cab driver name as Ravi M B from goibo and we got Manju as a driver. car is diffrrent and driver is diff night itself I have raised complaint for whichrent Which i...
Dec 30, 2019 by Santosh kaddu
We have booked a hotel in manali from goibibo which is mountain nest...then when we reached at hotel hotelier said we have not any contract with goibibo...then we contact to goibbo then they shifted us to hotel highq which is also there in mana...
Dec 28, 2019 by Kamaljeet singh
Goibibo - They have cancelled the Booking without my knowledge and didn t compensate anything Open
I have booked a hotel in kotagiri for December ** to December ** ****. After confirming booking, they cancelled it after two days. They said that they are not responsible they will not provide any other hotels. They were very rude. Supervisor A...
Dec 23, 2019 by Manikandan
Goibibo - Charged 2 times of the normal fare by goibibo for a hotel booking Open
Sir, I was charged almost * times of the hotel stay charges by goibibo. I booked a hotel Ujjwala International Bangalore with goibibo on *th December for * nights from *th December to **th December for which they charged me INR.*****.** ( i.e ...
Dec 19, 2019 by SAMEER BHOGATE
Goibibo - Issue in Refund Open
I have booked a bus ticket from Pondicherry to Bangalore on **th Nov **** but that ticket is not generated and the amount is debited from my account I have raised a complaint to customer care they asked me to share all the transaction bank stat...
Dec 17, 2019 by Mohamed Azarudeen
Goibibo - My Money Deducted but not Refunded Open
I was booking flight ticket from Delhi to Indore on **rd Novembver and in many transactions getting failed, I got * successful booking done and another, booking failed, in which my money got deducted, INR ****/-, which is no way refunded till n...
Dec 12, 2019 by Khushboo Goyal
Goibibo - Accidental cancellation of my flight by goibibo Open
PNR NO. EGPCHM. Flight from bom to goa and back, **th Dec to **th Dec ****. Called made to goibibo customer service to enquire about cancellation refund, seeking information only. Executive confirmed he will get back with the information. But...
Dec 05, 2019 by Virdhaval Patankar
I booked a ticket from Goibibo app...From Mumbai to Bhubaneswar via Hyderabad...I paid **** via Google pay...And the amount was immediately deducted from my account once I tapped on payment...but my booking failed due to some reason...I contact...
Dec 04, 2019 by Soumya Jagadev
Goibibo - Flight not confirmed and money not refunded Open
Goibibo customer care and their team si very careless and not able to solve my issue since * week... Goibibo took my money and not giving flight confirmation.Money si also stuck with Goibibo for more than a week....
Dec 04, 2019 by Rajnandini Kshirsagar
Goibibo - Hotel location is not same Closed
Hotel i booked and hotel actually located is not same...
Nov 18, 2019 by Hari krishnan
Goibibo - Money not refunded Closed
Hi, I had booked a Jet Airways ticket for travelling date ** Jun **** from Mumbai to Lucknow with PNR No. BCTLRB**. Due to airlines crisis my journey got hampered and I was unable to travel. Its been now going to be * months but I havent rec...
Nov 16, 2019 by Mohammed Abdulsatter Vaid
Goibibo - Chandigarh hotel scam by goibibo Closed
Goibibo should be blacklisted, have done biggest scam with me, first took my money as a hotel booking when reached hotel in chandigarh the hotel wasnt tie-up and contract with goibibo and denied to return my money, i booked at *th of november a...
Nov 07, 2019 by Hirdesh saxena
Goibibo - Assured reimbursement not processed Open
Call center representative had given wrong information about VISA and sold us itinerary as BOM-HYD-SIN-DPS as on **/**/**. We reached HYD at *:** PM and the next flight from HYD was at **:** PM. But we were not allowed to board the flight. I ca...
Oct 31, 2019 by Payal Kumar
Goibibo - Refund not given Open
Hi, I booked the return ticket from Indore-Singapore and Singapore-Indore (Cost:- *****). I took the flight from Indore to Singapore but due to some reason I wanted to reschedule my return flight to some other day. I called customer care cen...
Oct 25, 2019 by Prateek
Goibibo - Refund Closed
I cancelled my ticket and deducted all amount PNR NO. HP*HGB TRAVELLING DATE : * NOVEMBER ...
Oct 25, 2019 by Ashutosh Shyamrao Khope
Goibibo - Was not informed about cancellation of outbound flight by goibibo Closed
I am student and currently studying medicine in one of the universities at Georgia. After the end of semester I booked my tickets (***-**********) a round trip from Tbilisi-Doha- Mumbai for the date September **th, **** from goibibo. Due to som...
Oct 20, 2019 by Bhakti phutane
Goibibo - Harrasment by hotel staff Open
We had booked our room on **-**-** at *:** pm in Hotel Amulya Inn(OYO*****) located in Bihar Sharif, sherpur. When we entered the reception, the receptionist/owner denied to allot us our rooms which we have booked and started abusing and harass...
Oct 17, 2019 by Noni Bepari
Goibibo - 72 hour of complaint but no call back and resolution Open
its getting frustrating now.its been more than ** hours. I am calling go ibibo again and again but nobody is helping. I am calling * times a day and everytime they says "we are calling you in ** minutes" but nobody answers. this is getting rid...
Oct 16, 2019 by Shruti Sharma
Goibibo - Money Back Guarantee Claim Open
I had made a hotel booking in hotel Paramount Tower, Calicat (Go certified property) via Goibibo website. Booking made was for * days (*-* July ****). I checked into hotel at around *pm on * jul **. At &:** pm I complained to hotel about coolin...
Oct 16, 2019 by VARUN GARG
Goibibo - Fraud by goibibio Customer Care kolkata Closed
Sir, I beg to state that I booked hotel peerless inn Durgapur city by goibibio on *th October **. I canceled the Booking & goibibio did not refund me. So I called goibibio Customer Care Kolkata at mobile no ********** & told I didn't get a refu...
Oct 12, 2019 by SWAPAN KUMAR DUTTA
Goibibo - Check in denied by hotel due to low tariff Open
I had a booking with OYO ***** Hotel City Look Baddi HP for **th Oct, Booking ID was HTLQVJ**X*. I had already paid the amount of ₹***.* for the same. As I reached to the hotel for check in They clearly denied my check in due to “LOW TAR...
Oct 12, 2019 by Amit Kumar
Goibibo - Tickets not refunded Closed
I booked my train tickets from Goibibo app. After many useless verifications and stages they said that booking failed because I didn't had good internet connection (that's a lie) and they deducted my money too. After asking for refund they sai...
Oct 08, 2019 by Priya Choudhary
Goibibo - Refund not made Closed
Hello authority, I have made a booking under booking id TRAN*JANDOXKSY FROM MMCT TO DELHI,BUT due to some technical failure , transaction failed but my money ***** got debited. Right now goibibo claims that they have refunded the money but I...
Oct 07, 2019 by Parul Choudhary
Goibibo - Train ticket not confirmed even after deduction of fare Closed
I booked train tickets on Goibibo and after considerable amount of time waste they say that the payment has failed. Even though they deducted Rs ***** I still haven't got the refund....
Oct 05, 2019 by Priya
Goibibo - No confirmation for ticket Open
I booked a ticket from Goibibo, amount is deducted from my bank account but I have not received any confirmation. I have been trying to reach customer care but nobody answers. Now suddenly the fares are raised. It is a loss for me and I have be...
Sep 30, 2019 by Disha Thakkar
Goibibo - Harassment and force to check out before time slot Open
Sir, I booked Hotel city lodge, Chandigarh through Goibibo App with booking id HTLSVE*CRK for dated **/*/** to **/*/**.I checked in at evening about *:** on **th.My booked room no was ***.When I entered in respective room,I saw that room w...
Sep 29, 2019 by Md Vahid Ansari
Goibibo - I need my money Credited back Open
I have booked a ticket on Goibibo according to the attached details and I received a cancellation call from bus operator's end and demanding for refund, they asked me to file a complaint on Goibibo and upon doing so I did not receive any kind o...
Sep 22, 2019 by Mule Srinivasa Reddy
Goibibo - Refund on Cancelled Flight Open
After * months of following up with Goibibo, they have refused to help me with my refund from Jet Airways and hence I have no choice but to pursue legal action. I have not paid a single penny to Jet Airways and it is Goibibo's responsibility to...
Sep 21, 2019 by Saurav Ghosh
Goibibo - Hotel Checkin Denied Open
I Booked a Hotel through Goibibo, with advance payment. But the hotel denied check-in saying they don't process any of their bookings through Goibibo....
Sep 20, 2019 by Gaurav Talwar
Goibibo - Compensation for causing financial and mental sufferings Open
I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my passp...
Sep 18, 2019 by Jayjit Das
Goibibo - Amount Refund Issue Open
I have booked a train ticket on **th September but the ticket is not been booked and the amount has been deducted from my bank account so i want the refund of my deducted amount...
Sep 16, 2019 by Kavish Agrawal
Goibibo - Refund for travel insurance Open
I booked flight tickets on *nd of August ****and bought travel insurance of Rs.***/- on **th August **** and they were unable to send me a travel insurance, after repeated calls to them they couldn't provide me one. So i asked them to refund t...
Sep 13, 2019 by Varadarajan Rajashekhar
Goibibo - Refund against cancellation Open
I booked * spicejet flight tickets round trip from Kolkata to Mumbai and then return back to kolkata from goibibo and applied for cancellation much before ** hours and tickets were fully refundable but now Goibibo denies to refund my money back...
Sep 10, 2019 by Ankita Chowdhury
Goibibo - Goibibo online hotel booking fraud Closed
I had booked trains tickets and hotel room booking from Goibibo in August ****, into Rangamati garden resort in Shanti Niketan, West Bengal for my family for October month. I paid the money online in Goibibo portal. My money got deducted. My bo...
Sep 07, 2019 by Anirban Gupta
Goibibo - Complimentary breakfast not given Open
Booking ID - HTLXSHGF6J When I had booked tickets through the Goibibo app for the hotel "Zone By The Park, Kolkata". It was showing 'Complimentary Breakfast'. However, the e-booking did not mention it nor was it honoured at the hotel....
Sep 07, 2019 by Ankush Bora
Goibibo - Accommodation not provided and refund Closed
I have booked a hotel in Lucknow on * September ****. I have made an online payment. When I reached hotel they refused to check-in because of online payment. They say they are not accepting online payment when I call in goibibo they say that th...
Sep 07, 2019 by Anmol Singh
Goibibo - Goibibio and oyo are fraud Open
I had done booking through goibibio in Mahabalipuram on **nd Aug **** for *th Sep **** in the hotel: capital O * **** Sea Breeze resort. I got the e-ticket and confirmation mail and I paid for that property also. In last-minute, they are telli...
Sep 06, 2019 by Sunpriya Swain
Goibibo - Refund not done yet Open
Goibibo has not refunded my money for travel in Jet Airways flight which was on July **, ****, which was cancelled by them. No proper response and once they tried to close query emailing me that "as there is no response from your side the issue...
Sep 05, 2019 by John Mary Emmanuel
Goibibo - Refund not received Open
I booked an OYO Hotel from Goibibo app. In Etawah (Hotel Kunal). At the time of check-in, the hotel denies to give me the room saying we don't have any room available. I asked them about the booking they said we are not bound with Oyo and Goibi...
Sep 04, 2019 by Aditya chandak
Goibibo - Hotel manager not give room as per mentioned in goibibo Open
I had booked one ***** Hotel Silverton spot at Jalandhar with booking id HTLVKFKPAU on ** Sept ** from Goibibo app. There is nothing mentioned over there about AC and Non AC rooms. But, when I entered in hotel reception person, denied me to giv...
Sep 03, 2019 by Parkash chand
Goibibo - Confirmed hotel booking not honored Open
I was visiting Chennai on **st August **** and booked a hotel for stay via Goibibo. The payment was successful and booking id is HTLFZHB*VM. I reached hotel Udayam Towers, at about ** pm. They refused any accommodation stating they don't have a...
Sep 03, 2019 by SHAMBHONATH KARAHALLI
Goibibo - Complaint against Goibibo lady agent Open
This complaint is in against a dumb lady agent. I called on ** Aug ****, regarding a query on how to get the amount of train tickets that I'm going to lose because of flight cancellation. My query was: Initially, My flight was on ** Nov ****,...
Aug 31, 2019 by VARUN GUPTA
Goibibo - Refund not yet received for a cancelled ticket Open
Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but th...
Aug 31, 2019 by TARUN KUMAR REDDY
Goibibo - Check in not allowed Closed
I planned a visit to Dehradun and booked Oyo **** Hotel Central Park Inn, Dehradun with Booking ID HTLTPYNVMN for **-** August. I booked this hotel on July ** i.e., ** days in advance. On August **, I reached hotel around **:**PM. When I entere...
Aug 31, 2019 by Priyanshu Kumar
Goibibo - Refund not received Open
Goibibo is not processing refund while stamped document from the airlines is provided to goibibo. Please help me....
Aug 30, 2019 by ASHWANI KUMAR
Goibibo - TDR option not available Open
Hi Team, This is a complain against Goibibo for not giving proper solution. I booked a train ticket on *th august from pune to mumbai. Due to floods, the train was diverted from daund and didnot cross Pune. I filed a TDR in goibibo app within...
Aug 30, 2019 by Taposh Acharyya
Goibibo - Goibibo didn't take any action to refund my money Closed
On july ** i made a payment of rupees *** for my train booking they have received my money but still now they didn't refund my money i called them many times but they always failed to resolve my complaint and didn't take any actions my booking ...
Aug 28, 2019 by Mohamed alavudeen aathif
Goibibo - Goibibo fraud on hotel booking Closed
I booked hotel for * days in puri, orissa vide booking I'd ********** and **********. Hotelier did not allowed me to check in at goibibo rates and charged rs.**** extra from me. I suffered mental harassment and my tour had started on a bad note...
Aug 27, 2019 by ROHIT KUMAR MITTAL
Goibibo - Fake booking by Goibibo Open
I booked a hotel in Colombo from * Sep to ** Sep **** through Goibibo and confirmation was sent by the Goibibo. The total cost of booking was *****/- and I paid the full amount. On calling the hotel owner in order to inform about my arrival tim...
Aug 27, 2019 by Mustafa Jamal
Goibibo - Compensation for causing financial and mental sufferings Open
I had booked Air tickets online from goibibo on **/**/**** for Dublin - London - Delhi sectors. Total amount paid to the agency was Rs.**,***/-. Subsequently **/**/****, I had requested for a minor correction in my name as appearing in my pa...
Aug 26, 2019 by Jayjit Das
Goibibo - Booked bus ticket with SRM transport through Goibibo Open
I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and n...
Aug 25, 2019 by Karthick
Goibibo - Refund money not credited to my account Open
Refunds not credited in account but both IRCTC & Goibibo both are giving status refunded Booking */* View all PNR ********** TRNDFDL*VNMY** Booking ID **:** pm ALD Allahabad Junction **h **m * Passenger(s) **:** pm DDN Dehradun Rai...
Aug 23, 2019 by VIPUL KALA
Goibibo - GoCash not ceceived Closed
Sir, Please note that I had booked a Hotel in Mathura named OYO ***** Hotel Shashi Residency for **th August checkin and **th checkout through the company GOIBIBO( Booking ID HTLUCVLL**) and during my stay I was asked by GOIBIBO to submit Revie...
Aug 23, 2019 by Shalendra Saxena
Goibibo - Refund not yet receive Open
Due to jet airways cancelled all the flights at that time I have issued the ticket from atq-del-sin on *w and the travel date is on ** Apr and from then I was following up with Goibibo to get my refund back until now I didn't receive the money....
Aug 21, 2019 by MANZOOR
Goibibo - Wrong information provided by goibibo Closed
i booked a double bed room throw goibibo mobile app on **-**-**** at hotel down town jalandhar. i was shocked when i checked in the hotel they gave me twin bedroom (single single beds). when i talked to hotel management about this they said ...
Aug 17, 2019 by SUMIT SAJAN
Goibibo - Cheated and yet not initiated refund Open
I booked tickets in Archana express from JAT to PNBE. I received a message from Goibibo in which time of departure of the train mentioned is incorrect due to which I missed my train. So l want a full refund of the amount which I paid....
Aug 16, 2019 by Upma Sahay
Goibibo - Refund not received Closed
I had done a hotel booking for my family in Chennai date ** to ** July ****. * room, booking ID HTL*XV*RLG and HTLU*VCX*A. The total amount of **** Rs paid to Goibibo. When reached the hotel there was a problem in the hotel. I talk to Goibibo t...
Aug 04, 2019 by Neelkamal chandgothia
Goibibo - Compensation for financial and mental agony Closed
Hello, With reference to my discussion held with goibibo customer care executive my issue is not resolved and I am expecting that it should close as soon as possible. Details are as below: I have booked a bus of sethi yatra on **th June ...
Jul 28, 2019 by muskan agrawal
Goibibo - Amount not refund Open
I book the ticket from Goibibo from Mumbai to Lucknow by jet airways but after a month we came to know jet airways is shut down. I call jet airways but they said you have not directly booked from here you book from Goibibo so you have to ask am...
Jul 27, 2019 by Sandeep tiwari
Goibibo - Goibibo booking issue Open
I booked * tickets from Bangalore to Atlanta using Goibibo.com which showed Alitalia as the airline. At the time of booking it was NOT showing multi airline but when I got the tickets it has domestic separate from the international. There are t...
Jul 25, 2019 by Manoj Kumar
Goibibo - Refund money isn't get Closed
I booked a train ticket in two times. First time *** Rs the second time *** Rs debited but failed the booking. Refund amount didn't get....
Jul 20, 2019 by Jeslin k john
Goibibo - No refund/date amendment for booking granted Open
Booking with 'The Byke Heritage, Matheran' from Goibibo- Ticket # ********, Booking ID: HTLV*EXJFA. On **.**.**, I erroneously made a booking for **.**.** - **.**.** for a deluxe luxury suite for The Byke Heritage, Matheran. Within ** min, I ca...
Jul 16, 2019 by Genevieve Fernandes
Goibibo - Goibibo not providing refund against free cancellation of hotel booking Open
With reference to my dicscussion held with go ibibo customer care executive..my issue still not resolved and i am expecting it should close as soon as possible. Details are as below: I have booked an hotel booking for date **th july ****. At...
Jul 14, 2019 by Deepak Kumar
Goibibo - Providing no refund on refundable international flight ticket Closed
I had purchased refundable international flight ticket worth ₹***** from Ahmedabad to Atlanta. On **th June ****, I requested the charges for cancellation and Goibibo provided me that in a mail. All charges including penalty were around ****....
Jul 11, 2019 by Hastik zaverbhai vaghasiya
Goibibo - The cab never came to the location Closed
I booked a cab while booking for flight(spicejet) ticket for july *rd morning * am in ibibo website . The cab never came to the location and the driver never picked up the call. But a guy called from ibibo and asked that did the cab details cam...
Jul 03, 2019 by Pravin pa
Goibibo - Faced mental stress and financial loss Open
This mail is regarding serious trouble which me and my mother has to face. My brother is in hospital in Mumbai and my mother is travelling there tonight for his operation from Delhi. So we decided to take Goibibo cab service to reach Delhi a...
Jun 17, 2019 by SHUBHAM SHARMA
Goibibo - Goibibo app payment Open
I booked flight tickets from Chennai to Cochin and return today through the Goibibo app. The total fare was shown as Rs **** approx while the payment was made for ****. It said the price has increased so I went back to check again and yet again...
Jun 14, 2019 by Krusha Shah
Goibibo - Refund problems occuring Open
I booked a ticket from New Delhi to Kathmandu from Goibibo mobile app for *nd May ****. (PNR no. OXJIFI), BOOKING ID: GOFLIANDA**B***********. The Jet flight was cancelled by the airline. So, I requested a refund from Goibibo on **th April ****...
Jun 13, 2019 by Ishan Phoolwani
Goibibo - Cheated and misguided Open
This is to inform you that we have been cheated and misguided by Goibibo app company. I have Goibibo mobile app with my number ******xxxxx. On **/*/** I have booked * flight tickets from Vijayawada to Bangalore for **/*/**. Rs.***** debited fro...
Jun 10, 2019 by SHAIK ABDUL SATTAR
Goibibo - Goibibo travel denied Open
Done * cab bookings with Goibibo, one cab arrived on time. The other one was not traceable, I received driver and vendor details. On calling driver and vendor, vendor denied & driver did not pick up. Goibibo failed to provide any solution thro ...
Jun 09, 2019 by Isha Rawat
Goibibo - Amount debited from account without any authorization Open
This is regarding the amount debited from my account without my concern when I was talking with Goibibo representative to cancel my booking and want to refund my money back. In the process, it was found that four times account was debited which...
Jun 08, 2019 by Sudip Kanjilal
Goibibo - Goibibo delayed refund and not providing proper status even after calling number of times. Closed
Really disappointed with such type of pathetic service by goibibo. when we reached to the hotel we found that hotel is closed. we enquired from neighboring hotels and we found that hotel is closed for last *-* months. Goibibo has literally n...
Jun 07, 2019 by Puturaj Kholkar
Goibibo - Hotel booking bounced Open
I had done a hotel booking for my family and friend on **rd May ****. I called Hotel to reconfirm the booking and found that there are no such bookings. I reported this matter to Goibibo team via call centre number. After that every day, I cal...
Jun 07, 2019 by SUJIT PRASAD GUPTA
Goibibo - Hotel was not booked though amount deducted from my account Open
I have booked a hotel for my vacation in Mahabaleshwar and the amount was deducted. However, when we reach at the given booked hotel address owner denies any such bookings. We tried to reach Goibibo though they had given no help and just to wai...
Jun 07, 2019 by Kristal Bharti
Goibibo - Refund not received due to delay of Cab service Open
Refer ticket no. #******** and #******** (goibibo group) I booked a cab on */*/**** (booking id CARPAF**D**M**Z) from chennai to tada waterfalls. The cab was delayed by *hr ** minutes. I registered complaint regarding compensation for delay...
Jun 03, 2019 by Manoj soni
Goibibo - Refund for cancellation of air tickets Open
I have booked tickets from Dehradun to Mumbai for **th April from Goibibo of jet airlines. As the flight was not working for that day they cancelled my ticket & said that I will get a full refund from Goibibo. Now as I m calling Goibibo for my ...
Jun 02, 2019 by Sonia Amit Duggal
Goibibo - Goibibo is not refunding money against cancelled flight from past 45 days Closed
My self S Kumar and I have booked * Jet Airways ticket through indias most reputated travel agency GOIBIBO having PNR: DJFBRY, EKDDSH, EJOOLX. Airline has cancelled my flight than GOIBIBO refund team called me and inform me regarding my cancell...
May 30, 2019 by S Kumar
Goibibo - Refund not received Open
I have booked a flight on ** Apr from mineralyne vody to Delhi. The amount is deducted from the account but booking is failed (it comes on the screen after that booking). I did not receive any PNR of the flight. It has been a month I haven't re...
May 25, 2019 by Nishant Sharma
Goibibo - Refund not processed Open
I have booked a waiting list ticket from Goibibio and after chart preparation, it went to RAC. Then I tried to cancel the RAC ticket but I can't. I called the customer care but it always went to voice mail. So I filed a TDR for that journey. B...
May 24, 2019 by Leo
Goibibo - Amount got debited but bus ticket is not booked Open
I have tried to book bus ticket on * May **** through Goibibo but unfortunately, the amount gets debited from my account and ticket is not booked. I want a refund for the same. ...
May 22, 2019 by Aman agrawal
Goibibo - No refund for round trip flight cancelled for onward journey Closed
I've booked flights via GoIbibo for the same day (May **th, ****) to and fro journey between Vijayawada and Hyderabad. Vijayawada to Hyderabad flight operated by SpiceJet was to start at *:** am on May **th, **** and the return flight from Hyde...
May 21, 2019 by Kalyan K Gorrepati
Goibibo - Incorrect amount refunded Open
Recently I booked a flight from KNU to IXB. The flight got cancelled by the airline. Goibibo promised to refund all ***** to me and I have mail for that also but they have refunded me only **** INR. They are not refunding my money just mailed...
May 16, 2019 by ATUL DWIVEDI
Goibibo - Promised cab service not provided Open
On April **, ****, I booked a cab through GOIBIBO website from Coimbatore airport to Ooty. But when one and a half hour ago I contacted the driver for confirmation, he showed issue regarding payment from customer care side. I immediately inform...
May 15, 2019 by Priya
Goibibo - Ticket has not been booked Open
The amount has been debited from my account but the ticket has not been booked. Pdf password- ***********....
May 14, 2019 by Ambresh kumar tiwari
Goibibo - Refund not provided Open
I had booked a hotel for my wife on **th April **** at "OYO Townhouse *** Sector **, Gurgaon" through a mobile application know as "Goibibo". Upon reaching the hotel at night **:** am my wife was denied entry as the gates were closed for the se...
May 07, 2019 by Yashvardhan Sejwal
Goibibo - Amount deducted but ticket not issued Open
Ahmedabad to Dubai **/**/**** indigo and Dubai to Ahmedabad **/**/**** spice jet. The transaction was successful and payment deducted but ticket not issued....
May 06, 2019 by Prakash lalwani
Goibibo - Refund of flights booked not given Closed
We have booked the return flight vide PNR ARCTWV and flight no. *w *** and *w **** through Goibibo. After cancellation of flights from Jet Airways, we contacted Goibibo for the refund. After passing more than ** days we have not received a refu...
Apr 30, 2019 by Radhey Shyam Sharma
Goibibo - Refund not received Open
I am facing refund issues for tickets I booked from Goibibo website in the month of January ****. I had initiated cancellation directly at the airlines portal and I was told to contact you so that the money is returned back to the source I thou...
Apr 28, 2019 by Akash Agrawal
Goibibo - Flights booked for wrong dates due to website error Closed
I made the booking and mistakenly it was confirmed for the next day. I spoke with Goibibo agent and airlines agent. They simply denied the changes. if I made the booking and I am calling within ** min I should get some help. Worst experience r...
Apr 28, 2019 by Anu
Goibibo - International flight ticket not rescheduled Open
I am working in Saudi Arabia booked an international flight ticket through Goibibo.com on *nd March ****. It was from Yanbu, Saudi Arabia to Delhi, India via Jeddah and Mumbai on *th May **** through Saudi airlines and Jet Airways. I came to kn...
Apr 23, 2019 by Vivek Kumar
Goibibo - Cashback not received despite several calls Open
We were promised a cashback if we bought a coupon in the ongoing travel cash fest. My mother and I both purchased a coupon each on *rd April and availed it the same day on a *+* Buffet. We have been calling and emailing them about the promise...
Apr 20, 2019 by Samridhi Chopra
Goibibo - Refund not given Open
Not giving a refund of cancellation of flight by airlines. Despite airlines saying collect the whole refund from the agency. Firstly they did not send any ticket for my booking from Shymkent to Delhi and when the flight has been cancelled they ...
Apr 18, 2019 by Hiteshi Sharma
Goibibo - No response on my flights Closed
Goibibo website is modified suitably to give no response on Jet bookings. I have booked Jet flight from Mumbai to Singapore but all modes of communication from Goibigo website is blocked. Phone lines always state that they have huge traffic hen...
Apr 18, 2019 by Praveen Agarwal
Goibibo - Refund is not given for cancelled transaction Closed
I booked train tickets from Goibibo which gets cancelled and the money is deducted. They are sending me emails from weeks saying the refund is done but I haven't got single money from them. Also, they haven't provided me with the ARN ref number...
Apr 16, 2019 by Abhinav sharma
Goibibo - My amount is not refunded yet Open
My amount is not yet refunded ** days has been passed still my issue is not solved. When I asked kindly let me know the process how far it gone when my amount will refund to my account. They said money has been initiated. Kindly please help me ...
Apr 16, 2019 by Dipti dhara
Goibibo - Fraud booking of hotel Open
I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra m...
Apr 15, 2019 by Siba charan jethy
Goibibo - Refund not given despite payment of ticket Open
I try to book my ticket via Goibibo around one month back. Despite payment, they showed in their chatbox payment not received and didn't send any ticket. Somehow I managed to get my ticket from airlines and now when the flight have been cancell...
Apr 12, 2019 by Hiteshi Sharma
Goibibo - Refund not given Open
I booked a ticket from Goibibo online. I made the payment and the payment was successfully deducted from my account. The ticket was supposed to confirm in ** mins which didn't happen instead it has been ** hours or more the ticket was visible i...
Apr 12, 2019 by Huzefa Taher
Goibibo - Cancelled my return ticket Open
I booked * round trip ticket from Delhi to Singapore (Jet Airways) using Goibibo and total I paid *****. I got confirmed ticket for the same attached is proof from Goibibo side. But just some days before to upward journey they cancelled my retu...
Apr 11, 2019 by Udit Raj Ahuja
Goibibo - Provide worst services at the risk of customers life Open
Bus booking was made on Goibibo from Surat to Rajkot. After facing difficulties in breathing due to false smell and utter dirt in the bus seat provided to me, called Goibibo customer support to get me the money back. They asked me to share the ...
Apr 08, 2019 by Parth B Popat
Goibibo - Money deducted but ticket not booked Closed
I booked a ticket through Goibibo. Paid money via UPI. The money is deducted but the ticket is not booked....
Apr 07, 2019 by Shanmugavadivel
Goibibo - Information not provided Open
I missed my flight due to no information received from Goibibo for rescheduled flight time.***** my flight costing is waste due to irresponsible behaviour. Now for rescheduled flight customer support told me to pay***** for rescheduled charges....
Mar 31, 2019 by Yogita rajput
Goibibo - Wrong offer promoted Open
I booked a ticket from Goibibo thinking I'll get Paypal cashback as shown in the screenshot attached. But I did not get any cashback. ...
Mar 29, 2019 by Harshit Tated
Goibibo - Ticket booked for wrong dates Closed
I had booked a flight from Bangalore to Bhubaneswar on *th April ****. But once payment was done I got a ticket of *th April ****. When I called and informed customer care, he told me that rescheduled will cost another ****/- ( + charges). It i...
Mar 29, 2019 by RAKESH KUMAR YADAV
Goibibo - Not ready to refund the amount Closed
I booked a ticket through Goibibo. While doing the booking I chose August *th for travelling and I got a ticket for July *th, I called many times the customer care regarding this issue. They are not ready to refund the amount and in my ticket, ...
Mar 27, 2019 by Febin Thomas
Goibibo - Rooms not given Closed
I booked a total of ** rooms for **th to **st Feb **** for my sister's marriage program in Bangalore the Rialto hotel. I paid all amount to Goibibo and it confirmed me my booking but on the date, the hotel only gave me ** rooms and for * rooms ...
Mar 24, 2019 by Samyak viresh jain
Goibibo - No refund for failed train ticket Closed
I have booked a train ticket from Nagpur to Trivandrum on *th February **** at **.** pm through Goibibo website. But due to some reason, the booking was failed and the money was deducted from my account. I contacted the goibibo customer care th...
Mar 22, 2019 by STEPHEN K J
Goibibo - End time for boarding is not mentioned on the ticket Open
I had booked a flight ticket for GoAir from Bangalore to Lucknow on the **th Feb from Goibibo. The e-ticket that I had received from Goibibo didn't mention any kind of information that the counters for the flight will be closed ** min prior to ...
Mar 20, 2019 by Syed Ahmad Imtiaz Ali
Goibibo - Train ticket not booked but amount deducted Open
Meine mobile se goibibo mobile app me account banaya hai. Mai **th March **** ko train ticket rajpura junction se Jammu Tawi ke liye tatkal kote me book kar raha tha. Meine * times seat book karne ke liye transaction kiya aur mere paise bank ac...
Mar 15, 2019 by AMIT KUMAR
Goibibo - Cancelled ticket without intimation Open
My complaint is against Goibibo and I have got all the proof for the same. I'm raising complain about poor service and fraudulent done to me by Goibibo. * Years back **/**/**** I book International flight for Dubai from Mumbai via Goibibo and I...
Mar 06, 2019 by SONIKA MAURYA
Goibibo - Ticket not confirmed and amount deducted Open
I book a ticket but the amount is deducted and ticket not confirmed. Also send mail but no response. Kindly make a refund as per attachment booking no TRNAF*JJY*F*ZX....
Mar 05, 2019 by JITENDRA TAK
Goibibo - Refund not gave as flight has been cancelled Open
My Indigo flight *E*** from Bangalore to Coimbatore cancelled on **rd January ****. I have contacted the Indigo airlines, they refunded the amount to Goibibo account on **rd January ****. But still, I didn't get the refund amount. I have also s...
Mar 03, 2019 by Guruvishnuvardhan V
Goibibo - Payment deducted but ticket not booked Open
I have booked a ticket from goibibo application, my payment is deducted but still, my booking is not generated....
Feb 22, 2019 by Himanshu dable
Goibibo - Hotelier denied bookings but no refund received Open
I had booked * rooms from **th Jan to **th Jan in a hotel named Khandagiri Guest house, Bhubaneswar. However, the hotelier denied me rooms. After much persuasion, he allowed me rooms only for one night that is from **th Jan to **th Jan. I conta...
Feb 18, 2019 by Somya Ranjan Patra
Goibibo - Issue while bus booking due to bug in the app. Open
I was booking a bus from Mumbai to Udaipur on the date **-jan-**** at **:**:** but the app didn't asked for the departure location/time and it directly deduct my payment and comfirmed the booking. The time was automatically selected after * hou...
Feb 03, 2019 by Devesh Dashora
Goibibo - PaCkage is not deliverd Open
On**th jan **** me booked *rooms through goibibo in pratham in &resort on thar day evening. Actually we are six families with *small kids too incuding below *years aged babies. We paid **** for *rooms. At ** o clock hotel person called us and t...
Jan 28, 2019 by ELDO VARKY
Goibibo - Wrong fees charged Open
Booking ID:- MYSMF********* Airline Cancellation Fee:- **** (total for * passengers) Goibibo Cancellation Fee:- **** (total for * passengers) Convenience Fee:- **** (total for * passengers) Total cancellation charges: ***** This is for ...
Jan 28, 2019 by Veena N Wetal
Goibibo - Refund not initiated Closed
Booked a train ticket from Bhagalpur to Kanpur central dated *th January which did not got confirmed so was cancelled automatically but today after **days refund has not been processed from Goibibo nor anybody contacted me.. this is cheating as...
Jan 24, 2019 by Sharique Hussain
Goibibo - Hotelier denied checkin Open
The stay was booked and confirmed a day ago, however, when I contacted Hotelier he said he did not receive any booking from Ibibo and nothing has been booked. Also, there was no room available. It was a Room facility and the alternative prope...
Jan 03, 2019 by Shammi Kumar Verma
Goibibo - Negligence, Inconvenience Closed
We had come from Delhi to Rishikesh for a trip, keeping the service of goibibo in mind we booked our trip from it. On the first day itself, we were not able to communicate to the trip driver and suffered more expenditure on it due to lack of...
Jan 03, 2019 by Mahima moses
Goibibo - Harassement Closed
I'll booked my hotel through goibibo but when I reached hotel management said booking is not confirmed my whole family is front of hotel on road * hours in Dubai my dolphins show ticket or bhurj khalifa ticket wast totally lose...
Dec 29, 2018 by Surbhi
Goibibo - Froud hotal vacation jaipur checkin or check out Open
i have a complaint against the online hotel booking site named goibibo and the hotel vacation in jaipur. when we reached the hotel for checkin the manager refused to give room to us and he showed fake checkin and checkout on online site. we pay...
Dec 25, 2018 by NITESH SOMANI
Goibibo - Refund not provided Open
I booked a car through Goibibo. They gave me confirmation but failed to provide me the car at pickup time(on ** novemeber ****). After wasting around half an hour on call with them. They said they can not provide the vehicle and asked me to boo...
Dec 24, 2018 by DEEPAK ASWANI
Goibibo - Refund on air ticket Open
I have booked a return flight from Dubai to Cochin for dec** th (FLIUIK) and I have cancelled that on Nov ** st. Still today I have contacted them several times via phone and mail for the refund amount. They are telling they remitted the amount...
Dec 21, 2018 by Daisy Antony
Goibibo - Charged Three Times for a Single Hotel Booking Open
On **th August last I tried three times to make a hotel booking via the Goibibo website, payment through PayPal from my UK bank. The first two efforts came up as 'failed'; the third was successful. However, all three bookings were paid by PayPa...
Nov 02, 2018 by Philip Bryden
Goibibo - Delay in rescheduling my international flights Open
Goibibo to nearly ** days to provide my with a resolution to my request for rescheduling to my international flights. Due to such delay i had to pay high penalties and fare differences. Also faced a lot of harassment due to such delay as i had ...
Oct 31, 2018 by Nishant Desai
Goibibo - Non refund of bus booking cancellation Closed
booking Id: rbnb*cmerpc booked on sat, Oct **, **** booking Id: rbnb*s*pdgd booked on sat, Oct **, **** an ac bus ticket was booked through goibibo and on reaching the bus station, i was told that ac bus will not be there and to contact g...
Oct 30, 2018 by Ritesh Gandhi
Goibibo - Flight ticket cancellation refund Open
I have booked flight ticket on goibibo on ** th October'** but when I was making payment transaction got failed and money has been deducted from my account. I have raised issue with my bank but they said that transaction got credited into goibi...
Oct 26, 2018 by Aditya Kumar jha
i booked the flight delhi to riyadh at sep-* ,but the connection flight missed on that time so that i not traveled in that flight ,when i booking time there mention about the refund but the request on going one month over the goibibo still als...
Oct 23, 2018 by KRISHNAPRASADK
Goibibo - Deficiency of service Closed
Please find that the booking id is HTL*RC**BB I was not given the complimentary breakfast frrom the hotel and ur staff has guided me in a different manner i have asked for * star and they have shifted me to a * star why this has been done and h...
Oct 16, 2018 by S.Bose
Goibibo - Refund not credited in account Open
i booked a bus ticket from Ranchi to Patna from Goibibo at **th Oct **** for the journey of **th October night . But suddenly my plan changed and i Cancelled the ticket in same day. but after * days my refund is not credited in my Account. ...
Oct 15, 2018 by Rishi Sinha
Goibibo - Refund not received and part refund taken back Open
It is with reference to my domestic flight cancellation. The customer care told me that they cannot refund the entire amount and since it was a technical error from their end so they refunded only **% of refund amount in the form of non promoti...
Oct 10, 2018 by Nikita Padate
Goibibo - Charging more money Open
I booked a hotel room in Manali for * days and * night from Goibibo. I paid Rs **** ( as charged by them ) for this booking through my credit card, but when I tried to confirm it from the hotel staff, they told me that price has been dropped...
Sep 25, 2018 by Aditya Kumar
Goibibo - Flight not booked Open
I booked a ticket from goibibo site with booking ID GOFLIIOSe*aea********** from chicago to las vegas. After booking it said they will send confirmed tickets within ** mins. I waited for few hours and try calling consumer helpline but no one re...
Sep 22, 2018 by vikas jain
Goibibo - Hotel voucher not issued Closed
I had booked a Hotel for the daughter of my Boss at London, Euston Square Hotel on the Goibibo site, at around **.** am today vide their query no. HTL**NDJ*F. They e-mailed me at around **.** pm that there is some problem and they are unable t...
Sep 16, 2018 by Nand Kishore
Goibibo - Flight ticket not booked but paymeny deducted Open
I have booked a ticket from hyderabad to tirupati on **th august for which the amount got deducted from my account but didn't get the booked tickets,on calling them,I was told that I will get my money back and they didn't receive the money,but ...
Sep 06, 2018 by CHARUVIND AGARWAL
Goibibo - Payment taken and then after some booking cancelled by Goibibo Closed
I had bookes the flight from Goibibo and they had booked the flight and taken the payment of Rs. ****/-. After some time they messaged me saying that they had cancelled the booking as fare has increased and they will refund my money after *-* d...
Sep 02, 2018 by Sonam Mishra
Goibibo - Goibibo charging exhorbitant charges for cancelling flight tickets to kochi Closed
I had planned a tour of Kerela from *th till **th Sep. Booked flights thru Goibibo. Due to flood situation i hv to cancel as even if Kochi airport gets operational i will not be able to tour Kerela in early Sep. Spice Jet is as it is only givi...
Aug 25, 2018 by Hrishikesh Chawda
Goibibo - Goibibo booked a random flight Closed
Booked two *h **min flight tickets from Bangalore to Guwahati via Hyderabad for **th Oct ****, *:**AM to *:** AM and got a ** hr flight (**th and **th). The glitch in their system caused this. They are not responding to request and are not will...
Aug 24, 2018 by Sumit Paul
I booked a ticket Mumbai Jakarta Mumbai on Goibibo on Jet-airways, for travel on the **th of July and the return on the **nd of July. for Rs. **,*** Ticket No: ************* I completed my work in advance and hence requested the call centre...
Aug 16, 2018 by Shabbir Habib
Goibibo - Money not refunded Open
I tried to book a flight ticket bw Bangalore to new delhi on * August.but the ticket was aborted even money was deducted from my account.they sent me an email that money will be refunded within ** hrs however it has not been made so far.....I m...
Aug 09, 2018 by Keshav kumar jha
Goibibo - Wrong cancellation of flight without compensation Open
i had two flights, delhi to ranchi (** june ****; pnr w***s*)and return from ranchi to delhi (** july ****; pnr w*onh*). i canceled the flight from delhi to ranchi but somehow either goibibo (nadal) or vistara (federer) canceled the ranchi to d...
Jul 23, 2018 by Himanshu Maharana
Goibibo - Tickets booking Closed
I had booked a ticket for mum to Bangkok return for November ****. After making all the payments we received a call from goibibo that your ticket has not been confirmed because the tickets price have hiked n if you make the payment we will conf...
Jul 18, 2018 by SANDHYA PADMANABH PUNEKAR
Goibibo - Due to executive neglience loss was incurred Open
We booked flight from ranchi to madurai it was multi carrier flight however the go air flight (ranchi to bamglore) got cancelled and due to that my connecting indigo flight from bangalore to madurai also got missed. I'm regular go ibibo c...
Jul 10, 2018 by Prashant Dongre
Goibibo - Refund against wrong and worst room booked through Goibibo Open
Hi, First of all, I am very surprised to see the mail in which mention that we are unable to refund your amount. After chasing the goibibo team on * July on which date I have made the booking of my room at Turkish hotel which was in a very ...
Jul 10, 2018 by Nitin Sethi
Goibibo - Refund not paid for hotelier error Closed
I have booked accommodation at batasia Loop Homestay in Darjeeling from *th to *th June. Attached is the detail of booking. Upon reaching the hotel at * **pm, the hotelier rejected our accommodation saying the home is already full (hotel contac...
Jun 26, 2018 by Satish Boddapati
Goibibo - Bad and unprofessional experience Open
Hi Team, We planned our parents vacation and did hotel bookings through Goibibo.. overall we booked * hotels at different locations however we had terrible experience with the hotel that was booked at Ranikhet for * nights.. the hotel paymen...
Jun 22, 2018 by dr udit tripathi
Goibibo - Deficiency in Service Closed
This has with reference to my Booking ID CARPAF*XUA*FNW* . I had stared my journey on **/**/** at *:** AM. During the onward journey to Mussorie the driver asked me to pay highway toll charges. I told him that toll charges are included in ...
Jun 21, 2018 by RAJAT GUPTA
Goibibo - Wrong information displayed on The Website Open
I googled for train timings of train no. *****, vsg patna express. The first result in the google serach appeared from Goibibo.com. The website displayed that the train would depart on **:** hours on **th of june, but, due to changes in train ...
Jun 13, 2018 by Nikhil Singh
Goibibo - Hotel booking (wrong dates booked) Closed
I selected tge dates for booking as **/**/**** for * night but the booking has been done for today. Goibibo is not responding to my modification request and neither is recieving my call...
Jun 12, 2018 by Harshul Bhatnagar
Goibibo - Flight upgrade |Economy to Business Class| Open
Hi, Ticket: ******** Agent: Goibibo Airline Malaysian Airline Travel Date: ** JUN ** Attachment: Goibibo app fare & goibibo customer care fare ask On *th June, I booked Delhi - Kuala Lumpur flight for * Adults & * infant in economy clas...
Jun 10, 2018 by Anuj Sharma
Goibibo - Booking done but hotel refused about booking Open
I was travelling from chandigarh to Delhi for my office work and decided to stay at a hotel in Delhi, as usual I booked a hotel using Goibibo app, I reached the hotel on *th June ** at **Am, The person at the reception told that there is no boo...
Jun 05, 2018 by Rohit Koul
Goibibo - Goibibo.com ticket cancellation issue Closed
Hello, I was suppose to travel from Chennai to Pune on **th May **** with go air flight at * pm, but i was running late and i booked one more ticket for the same travel for **:** pm with indigo flight... My go-air flight got delayed and I c...
May 31, 2018 by MANISH DIXIT
I have booked a hotel having booking ID -HTLMFCNADE. I haven't GST invoice . After contacted to go care support They insured that GST amount Rs *** will be refunded to your bank amount within ** days. I have raised compliant on **/*/** ,stil...
May 31, 2018 by VIKASH
Goibibo - International Flight Ticket not cancelled. Open
I have cancelled my ticket yesterday after I did not get the option to reschedule and Goibibo did not give me any help. PFA.the proof. Today I receive an email saying, no-show. This is a refundable ticket....
May 19, 2018 by Thej Shetty
Goibibo - No Refund from goibibo for ticket cancellation Open
i booked my ticket for **st april from bangalore to delhi which has the passenger number "gntzxj" using goibibo . but because of some reason i need to cancel the ticket and i called them on **th April to cancel my ticket and their representat...
May 14, 2018 by Amrinder
Goibibo - Pathetic customer support Closed
I asked them to change dates for my hotel booking and they agreed to it, later they said that the hotel manager is not there to confirm, since then it has been * days and they are redirecting me here and there, supervisors are rude and no reply...
May 14, 2018 by Japneet Gulati
Goibibo - Booking Failed but Payment Made Open
I had tried to book tickets on Goibibo on **th of May **** at *:**am for a round trip from Guwahati to Leh via Delhi and Leh to Guwahati via Delhi. The dates for the trip were *th of September and **th of September ****. There were technical gl...
May 11, 2018 by Pranoy Das
Goibibo - Refund not getting processed Open
Booking Id: GOFLDAND************ Complaint numbers: #******** and #******** On ** March I tried booking a round trip flight (Bangalore to Bombay) for Rs. ****. The payment was successful but the booking (through UPI) failed. I contacted cus...
May 04, 2018 by Desh Raj
Goibibo - Hotelier decline to check in and Goibibo doesn't respond Closed
I book hotel Krishna Kunj , Kota through Goibibo in price of Rs * at *-*-**** for *-*-**** to *-*-**** . I was thought that it is a offer or something ... They send me confirmation mail and msg that my room is confirm booked ... But when I c...
Apr 02, 2018 by lavolish john
Goibibo - Goibibo cab booking technical error payment loss Open
I have booked a cab from pune airport to mahabaleshwar on **th march **** at *:**am from goibibo app.First time i booked a cab and paid **** rs upi transaction successfully but due to technical error havent got booking comfirmation. After talki...
Mar 23, 2018 by Madhav sanjaybhai dhruve
Goibibo - Refund not recieved Open
I tried booking a ticket on goibibo on **th Feb ****. Unfortunately the ticket was not booked but the money was deducted and now after ** days, GoIbibo is refusing to pay the money back and just asking me to repeatedly do the same thing over an...
Mar 11, 2018 by Rajeev Kumar
Goibibo - No action taken against complaint by go ibibo Open
I checked in at empire international hotel in Bharuch, Gujarat at *pm on */*/** as I had booked this hotel online with goibibo. After entering the room *** I saw a dead rat in a drover, the bin was filled with rubbish of previous guest, the re...
Mar 10, 2018 by Vedang Sawant
Goibibo - Not received refund for cancellation of flight ticket Open
Dear sir, This is to inform you that I have cancelled my flight ticket(PNR-D*J*JY) on December ** **** which was booked from kotak Mahindra *** app partnered by goibibo and booked another ticket on same flight and same date .After cancellati...
Jan 12, 2018 by A Amitesh Joseph
Goibibo - Refund not given and pending from 2 month Closed
Dear All, We have booked a Hotels from goibibo. Booking ID is HTLNA*UGQF and HTLBZC*EDN. Total refund is more than ***** Rs. We cancelled the trip since my wife get Dengue. Goibibo team promised to process refund in one day. But we didn't get ...
Jan 10, 2018 by ROHIT JAIN
Goibibo - Incorrect booking Open
I booked Le Régent Montmartre hotel after checking it on GoiBiBo website and paid ***** for * nights in Paris. I requested them to cancel and refund as it's just not worth it, website denied it. Then I asked them to refund me the difference of...
Jan 04, 2018 by Ankit Khurana
Goibibo - Refund not received for failed payment Open
On the morning of **st October I tried booking a ticket to Bangalore on Goibibo. The payment succeeded but I didn't get a ticket. Then in the evening I booked another ticket which was confirmed. I called them to get a refund for the payment I m...
Dec 02, 2017 by Sanjeet Vikram Singh
Goibibo - Room not given even after 1 month of advance booking Closed
I made two booking for hotel in delhi on ** Oct ** for checkin date **th to **rd and from **rd to ** of Nov ****(Booking ID HTL*JGFGEQ and HTLZ**A*NN). When I reached hotel at *:** PM on **th Nov to checkin, hotel denied rooms saying we are ful...
Nov 30, 2017 by Ankit Singhal
Goibibo - GoIBIBO is not providing refund or details about refund even after committed timelines Open
Booking Id: RBNB**RM*MS & RBNC*B*U*KR I cancelled two tickets with GOIBIBO ( Booking IDs given above ), and at the time of cancellation their committed refund time was * working days, and I am writing this complaint on **th working day, I have...
Nov 28, 2017 by Sreejith S
Goibibo - Not getting refund from go Ibibo for failed ticket booking Closed
I haven't got refund from goibibo for failed ticket booking almost a month.whenever I call ,they are replying as trying to give refund but failing in transaction gateway,almost * times they have told. This is some sort of fraud activity from ...
Nov 25, 2017 by Jyoti Prakash
Goibibo - Sell the air ticket with false information. Open
I have booked the round trip ticket Dubai to Chennai from Goibibo.com on *-sep-**** from Airindia airlines (DXB-MAA) & emirates airlines (MAA-DXB). While booking I have got less price quote for the same ticket from other Service provider but I...
Oct 14, 2017 by Balaji Subbiah
Goibibo - Booked Cab 2 times But actually not booked Open
I have booked car from goibibo for **th oct-**** from Dehradun to Indira gandhi airport Delhi. I have used some gocash+ amount and finally it cost me in **** Rs excluding toll tax and all. My amount was deducted from account but my booking was ...
Oct 13, 2017 by Ankita Mahendrakumar Chavda
Goibibo - Flight refund Closed
Hello All, I had booked a flight from Amsterdam to Bangalore through British Airways. The flight had a transit in London for * hours. I had checked with Goibibo and you had also connected with the Airlines and committed to me that a transit v...
Oct 12, 2017 by raksha sujay
Goibibo - False hotel booking made Closed
I had made a reservation in a hotel in Amsterdam using Goibibo, however when I reached there, I was told there was no booking made.I had paid the amount in full to Goibibo in advance. After calling them a thousand times on international roaming...
Oct 09, 2017 by Sheena Makker
Goibibo - Goibibo - Bad service and loss of money n time Open
I was travelled with my family on Oct *nd ****, Mon (Booking Id : GOBUSIOS**ff*eb*a* & PNR No. *********-*******) seat no. **,**,**,** through N.T. Sachin travels and I must say it was the worst experience for me. following are the worst facil...
Oct 06, 2017 by virendra jethwa
Goibibo - Confirmed hotel booking rejected after confirmation Open
I have made booking for hotel reservation through goibibo on *rd august for ram Ganga resort corbett, where I have paid complete amount ***** to goibibo and I got my booking confirmation but on **th august I got a message from go ibibo this boo...
Aug 23, 2017 by Ankush Sharma
Goibibo - Tax invoice Closed
Please find attached tax invoices in which there is no tax break up (CGST, IGST) , which is charged by goibibo on behalf of the Hotel. ...
Aug 10, 2017 by Ankit Patel
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