Goibibo
- Airline Fare Refund Closed
Sunny Jain filed this complaint against Goibibo on May 16, 2020
Resolution Demanded:
Refund
*) GoAir had already confirmed on March *, **** with full cash refund. But Goibibo instead provided me with credit shell voucher. Despite Goibibo confirmed me over mail with cash refund and there was no mentioned of credit voucher at all.
I also checked with GoAir customer care on my recorded lines, even they confirmed they passed on cash refund to Goibibo.
*) Thai LionAir has confirmed me over mail to collect cash refund from agent, because they have already transferred them on April **th. Goibibo says they are in discussion with airline. I don't understand, why Goibibo is not owning up.
*) Convenience fee deducted while processing of my Indigo refund. Where in the airline cancelled the flight due to pandemic not me.
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Goibibo
Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
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