Goibibo
- Refund Open
Athul P filed this complaint against Goibibo on Oct 11, 2020
Resolution Demanded:
Apology
Refund
I have booked flight from Chandigarh (IXC) to Bangalore (BLR), journey date - ** Jul **** in AI *** (PNR Y*RVQ) which was cancelled from air lines. I requested for cancellation and refund of the same at original payment mode through GOIBIBO however, the amount does not refunded to me and the same was put in to credit shell. Firstly Go Ibibo was not intimate me about the cancellation of flight. Without my consultation the ticket have been put in credit shell and when i contacted goibibo representative they said it was concerning Air Lines and instructed to contact them. I contact to Air India regarding the same issue they clarify that ticket booking through agents should be process by the agents not the air lines. I need to avail the refund option. Also another flight for the same date and same route of Air Asia also cancelled by air lines and processed for refund. But goibibo charging me cancellation fees and convenience charge even the cancellation was done by air lines. Why imposed cancellation charge on me. I need a clarification on the same. I request for full refund of cancelled flighst at the earliest
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Goibibo
Byjus
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
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