Goibibo
- Goibibo couldnt be reached out for refund on my cancelled flight due to COVID lockdown Open
Anbuarasan filed this complaint against Goibibo on Jun 17, 2020
Resolution Demanded:
Refund
I have booked a flight to Bali and the journey date was on April **th and return date was April **th. Later I called the airlines and found to know that due to lockdown, i can reschedule many times for free and cancellation option i wont be paid back. I have rescheduled the flight to October **th and return **th October for which I never got any information back. From beginning of this month, I am trying to call, mail, chat with Goibibo support, I never receive a response but I just get information that travel within ** days will be acknowledged. Now I am stuck. I am not aware of the travel date got updated or not and I am not able to get to know the status of this. I want to know the details somehow on what happened to the tickets i booked. I want to know if they could help me maintain the booked money in credit shell. I checked for refund option via go ibibo app and now it took the cancellation request. MAchines are not understanding and there are no options with which we want to convey. Really need help in this. Any help would be much appreciated
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Goibibo
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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