Goibibo
- Refund full amount due to flight got cancelled Closed
Pallavi Samantrai filed this complaint against Goibibo on Apr 21, 2020
Resolution Demanded:
Refund
I booked a flight from banglore via chennai to bhubaneswa as there is no direct flight. I booked ticket on *th April **** and my flight was on **th april ****. As the lockdown got extent my flight got cancelled. My pnr no GI*VJM. Airline is indigo. Now indigo is refunding full amount but goibibo (through which I made ticket) is now not answering that when I will get my full amount refund. I send mail, tweet to goibibo there is no response. As per GOI and DGCA notification I am eligible to get full amount refund. Goibibo is showing that my amount is in credit shell. I never want credit shell I want full amount refund. In this crucial situation please refund my full amount to my account. PLEASE HELP.
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