Goibibo
- Service not provided which I paid for Open
vikas bhardwaj filed this complaint against Goibibo on Mar 17, 2020
Resolution Demanded:
Apology
Refund
Damages
I booked universal studio singapore activity from goibibo which had following inclusions :
- Entry ticket for universal studio
- One way shared transfer
- Guaranteed skip the line
Guaranteed skip the line is provided through express pass and no such service (Guaranteed skip the line) was provided to me.
I asked goibibo customer support one day before the date to confirm whether all the inclusion will be provided to me or not. They confirmed that all these will be provided but on the day of activity their service provided didn't provided me "skip the line" pass.
I have had multiple conversation with their customer care employees post this issue , they have accepted that the service was not provided to me and was mentioned in the inclusion but they are not providing me with the refund.
Are you brand?
Are you Lawyer?
Goibibo
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
Related Complaints
Goibibo - I try to cancel my trip but the app get closed automatically Closed
I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund ...
Sep 10, 2024 by Dinesh Kumar
Goibibo - Refund not initiated Closed
I had booked a ticket from goibibo on July **th and it was canceled due to technical glitch. The refund was to be initiated before *nd August but failed. There is no option to connect with the customer care executive as i have been waiting for ...
Aug 11, 2024 by Yasmeen
Goibibo - I have booked bus ticket due late reaching but driver cancelled ticket Closed
Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help ...
Jul 14, 2024 by Akram
Goibibo - Unhygienic hotel booked by customer care of Goibibo Closed
Hi Team, We had booked hotel Ojas for stay on Saturday **th May. Today around ** am a person from Ojas had called and asked us to cancel the booking from our end as they were facing some power outage issues due to heavy rain. We conta...
May 26, 2024 by Senthil Kumaran D
Goibibo - Refund not initiated Closed
Our flight ticket from Bangalore to Shiridi was cancelled by airline & refunded back to Goibibo. Its been ** + days & the refund is not processed from Gobibo even after raising * tickets & multiple calls. The reason Goibibo provide...
Apr 27, 2024 by Suhas Paniraj