Goibibo
- Refund for Cancellation of flight by airline Open
Neeraj Pandey filed this complaint against Goibibo on Aug 22, 2020
Resolution Demanded:
Refund
My flight was cancelled by airline due to COVID** and credited a credit shell instead of full refund for future booking
I later tried to use the credit shell to book my flight but didn't find any credit shell as talked with airlines.
This all due to miscommunication by the travel agent i.e.Gobibo as they cancelled my Credit shell at their own and get refund from airlines but they are not refunding my ticket amout yet while I called multiple time, they are giving the status of refund as under progress since **st of July ****.
I have recorded calls and Tickets history.
Ticket details-
Travel Date-** Apr ****
Cancelled by air line- Mar ****
Cancelled by Goibibo- **-** July ****
Refund initiated on **st of July.
Are you brand?
Are you Lawyer?
Goibibo
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
Related Complaints
Goibibo - I try to cancel my trip but the app get closed automatically Closed
I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund ...
Sep 10, 2024 by Dinesh Kumar
Goibibo - Refund not initiated Closed
I had booked a ticket from goibibo on July **th and it was canceled due to technical glitch. The refund was to be initiated before *nd August but failed. There is no option to connect with the customer care executive as i have been waiting for ...
Aug 11, 2024 by Yasmeen
Goibibo - I have booked bus ticket due late reaching but driver cancelled ticket Closed
Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help ...
Jul 14, 2024 by Akram
Goibibo - Unhygienic hotel booked by customer care of Goibibo Closed
Hi Team, We had booked hotel Ojas for stay on Saturday **th May. Today around ** am a person from Ojas had called and asked us to cancel the booking from our end as they were facing some power outage issues due to heavy rain. We conta...
May 26, 2024 by Senthil Kumaran D
Goibibo - Refund not initiated Closed
Our flight ticket from Bangalore to Shiridi was cancelled by airline & refunded back to Goibibo. Its been ** + days & the refund is not processed from Gobibo even after raising * tickets & multiple calls. The reason Goibibo provide...
Apr 27, 2024 by Suhas Paniraj