Goibibo
- Refund not getting processed Open
Desh Raj filed this complaint against Goibibo on May 04, 2018
Resolution Demanded:
Refund
Booking Id: GOFLDAND************
Complaint numbers: #******** and #********
On ** March I tried booking a round trip flight (Bangalore to Bombay) for Rs. ****. The payment was successful but the booking (through UPI) failed. I contacted customer support with my bank statement transaction number and they said I'll get the refund in *-** days.
After ** days and no refund, I contacted support again and once more they told me to wait for *-** days.
In total it has been more than a month with no refund. Now when I contact support, I'm just getting vague excuses like "we'll ask our finance team and get back to you shortly."
Are you brand?
Are you Lawyer?
Goibibo
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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