Goibibo
- Refund not getting processed Open
Desh Raj filed this complaint against Goibibo on May 04, 2018
Resolution Demanded:
Refund
Booking Id: GOFLDAND************
Complaint numbers: #******** and #********
On ** March I tried booking a round trip flight (Bangalore to Bombay) for Rs. ****. The payment was successful but the booking (through UPI) failed. I contacted customer support with my bank statement transaction number and they said I'll get the refund in *-** days.
After ** days and no refund, I contacted support again and once more they told me to wait for *-** days.
In total it has been more than a month with no refund. Now when I contact support, I'm just getting vague excuses like "we'll ask our finance team and get back to you shortly."
Are you brand?
Are you Lawyer?
Goibibo
Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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