Goibibo
- Refund for flight cancellation Closed
Ayush Chawla filed this complaint against Goibibo on Mar 05, 2021
Resolution Demanded:
Refund
I booked To & fro flight journey tickets for my parents from Vizag to Bengaluru for dates **th Feb & **th Feb **** respectively. The tickets were booked through Go Ibibo for Flights Air Asia ( **th Feb) & Indigo ( **th feb). PNR of the journey is : R*IZXW. Emai ID and phone no. used for booking are of my father, i.e . Sri Laxman Chawla. Email- laxmanchawla****@yahoo.com, Mobile- **********. On **th jan **** , I received message from Air Asia that the Vizag to Benagluru flight is cancelled due to so and so reasons and gave me options to reschedule flight or opt for refund. I contacted Go Ibibo for the same and my refund request was initiated. I also got a call from Air Asia Vizag same day and they asked me to choose one of the options. I told them to initiate the refund. On **th Feb, I received message from Air Asia that the refund has been initiated and that it will be reflected in account within * days. After waiting for ** days , I started contacting Go Ibibo & Air Asia for the same. Go Ibibo told they have not received any amount from the Air Lines and asked me to wait for * more weeks. I was unable to contact Air Asia that time. After * weeks, I contacted Air Asia somehow and was told that refund has already been processed on **th Feb and they shared one reference ID for the transaction. When I informed this to Go Ibibo, they still declined that they have not received any amount. After sharing the reference ID of Air Asia, they showed me that they are escalating the issue but of no use. Every time I call them, new executive answers and I have to explain everything to him with of no use. Even complaining to Go Ibibo Fb and twitter didnt work as these cheats are being hired for looting us. I request Voxya to escalate my issue and get my refund back. I will be very greatful to you. I am attaching all the proofs of ticket and chats and mails from Go Ibibo and Air Asia Kindly contact on below mentioned mobile and email for further clarification:
Name : Ayush Chawla
Email: ashu****@yahoo.in
Mobile: **********
Are you brand?
Are you Lawyer?
Goibibo
OYO Rooms
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Darshan Kumar Patel
Related Complaints
Goibibo - I try to cancel my trip but the app get closed automatically Closed
I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund ...
Sep 10, 2024 by Dinesh Kumar
Goibibo - Refund not initiated Closed
I had booked a ticket from goibibo on July **th and it was canceled due to technical glitch. The refund was to be initiated before *nd August but failed. There is no option to connect with the customer care executive as i have been waiting for ...
Aug 11, 2024 by Yasmeen
Goibibo - I have booked bus ticket due late reaching but driver cancelled ticket Closed
Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help ...
Jul 14, 2024 by Akram
Goibibo - Unhygienic hotel booked by customer care of Goibibo Closed
Hi Team, We had booked hotel Ojas for stay on Saturday **th May. Today around ** am a person from Ojas had called and asked us to cancel the booking from our end as they were facing some power outage issues due to heavy rain. We conta...
May 26, 2024 by Senthil Kumaran D
Goibibo - Refund not initiated Closed
Our flight ticket from Bangalore to Shiridi was cancelled by airline & refunded back to Goibibo. Its been ** + days & the refund is not processed from Gobibo even after raising * tickets & multiple calls. The reason Goibibo provide...
Apr 27, 2024 by Suhas Paniraj