Goibibo
- Refund not received from Goibibo Open
Akshay Pawar filed this complaint against Goibibo on Nov 06, 2020
Resolution Demanded:
Refund
Hi team, I have booked the flight from Mumbai to Dehradun & Dehradun to Mumbai on **nd October **** from Goibibo website, it was a group booking of * people in which one name of a person was wrong so we contacted the airline to rectify the error. It was a Indigo flight, airline told us to to book a ticket of that particular person again, then they were going to refund full amount of that person which was reflected on the ticket later. Generally the refund process takes * working days to reflect. After contacting the airline after * days they told us the refund has already been done to agency account(Goibibo). We are trying very hard to reach the customer support but no one is accepting the the call, we are unable to talk to the customer service executive. Request you to please look into this matter & kindly get the refund ASAP.
All the evidence is been attached to this.
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Goibibo
Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
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