Goibibo
- Booked bus ticket with SRM transport through Goibibo Open
Karthick filed this complaint against Goibibo on Aug 25, 2019
Resolution Demanded:
Apology
Refund
Damages
I have booked the SRM bus ticket through Goibibo and it's a confirmed ticket. Booking date: **/**/**** time: **:** am IST. I was in departing location at **:** am IST and waiting for the bus for the pickup. I have waited till **:** am IST and no one shows up. I have also called customer care of SRM transport no one has pickup the call. I have called Goibibo customer care number and no use they don't have any contact details of SRM transport.
Due to this, I am not able to reach my home town and not able to see my mom who has been hospitalized. Customer executive is suggesting to look for an alternate option by myself.
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Goibibo
Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
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