File consumer complaint against Amazon India at Voxya.com

Amazon India - Refund against wrong item is deinied after initial approval ^Open

On ** Aug ****, I ordered a car perfume worth Rs. ₹ ***, but I received the other color of product and wanted to return it. Amazon accepted the request and said it would refund me, and there was no need to return the product to Amazon. As * S...

Sep 20, 2024 by Safwan Salim Phirphire

I am reaching out due to a lack of response to our grievance and the absence of an escalation matrix provided by Amazon India. I urgently seek a resolution to the following issue. - I ordered this item, valued at INR *,*** (Order #***-*******-*...

Sep 07, 2024 by Debashis Majumder

Amazon India - Against fraud services of Amazon ^Open

I want to file complaint against Amazon India many time I would the says from Amazon app website but they can't provide on promise time and after payment detection in there soon that we have to your order on the promise time but at time they ca...

Aug 04, 2024 by Ashwani Kumar

Amazon India - Refund not credited ^Closed

I have returned the product and the same picked up successfully on ** june **** and at that time updates were shown to me that my return will get back to you till ** june and so my refund will be delivered till * july , and then after a couple ...

Jul 09, 2024 by sumit fagna

Amazon India - False promise to force for placing order ^Open

Recently I ordered a OnePlus ** phone from Amazon(Order #***-*******-*******) and it didn't deliver even after * days when it was on same day delivery...on the *th day, when Amazon didn't deliver and cancelled my order from their side I reached...

Jun 05, 2024 by Tanmaya Sahu

Amazon India - Refund of Amount for defective mobie device ^Closed

First of all Amazon india delivers faulty products since inception there was the charging and heating issue in the mobile device samsung A** which I have purchased from amazon india also as mentioned to the brand and Amazon India about the issu...

May 27, 2024 by Priyank B

Amazon India - Product not received but status is delivered ^Open

i placed oneplus ** phone order on Amazon India on **st May'** and the delivery was on **nd May'** for this transaction i took my friends help for payment and later i would pay and also selected exchange offer on my current Oneplus * phone, **n...

May 23, 2024 by Vinod Kumar S

Amazon India - Return Pickup not being pickup up ^Closed

Hello team, I had ordered Haier ***L side by side refrigerator from Amazon ** days back and I received defective item. I scheduled return pickup for the refrigerator * times till date and Amazon pickup agents either cancel the pickup without co...

May 01, 2024 by Mohit Jain

Amazon India - Amazon shopping ^Closed

I didn't get my product,they sent me empty garbage box and not refunding me , please help me for refund ***** rs .they are declining my refund and making excuses of themselves we can't refund we have sent item, what if u sent me empty box ,I ju...

Mar 31, 2024 by Tarik Murad

Amazon India - Amazon Refund Pending For More Than 15 Days ^Open

My ongoing experience with Amazon has been deteriorating steadily. A recent incident involved the loss of a returned product by their delivery personnel, with the refund still pending and the explanation given being "Your Package is Lost." More...

Mar 19, 2024 by Anshul Kumar

Amazon India - Received a Power Bank instead of a Samsung FE ^Closed

Amazon India - Fraud Alert! I ordered a Samsung S** FE for my mother’s birthday and received a broken power bank inside the box. Until this time I had only heard about such frauds. This needs to be escalated at another level. Who on ear...

Feb 02, 2024 by Aritra Kabiraj

Amazon India - Refund not issued ^Open

On December **, ****, I placed an order for a Oneplus Bullets Z* wireless ANC neckband using my Icici credit card, paying Rs. **** with Amazon India. I placed an order from my friends account as she had a prime account. Upon using it for a coup...

Jan 24, 2024 by Bavithra

Amazon India - Incomplete Order Delivered Order ID ^Open

Regrettably, our experience with this order has been unsatisfactory, primarily concerning delivery, product quality, and customer representative services. The attached invoice (Invoice No. REGM-*****) outlines the details of the order. To el...

Dec 01, 2023 by Shamshul Arfin

Amazon India - Not recieved refund and amazon kept my product too which i send for refund ^Open

I,ve ordered wings company's earbuds, and paid already at the time of placed order, after few days i,ve received the order but my product was defective and not worked properly, after * or * days, i,ve send it for return and they send another p...

Nov 11, 2023 by Yash Sharma

Amazon India - Amazon is not refunding for missed items ^Open

Dear Consumer Help Team, My name is Gururaj from Sulya, Karnataka India. For my Amazon.in order number ***-*******-*******, Below items were missing, but amazon is not refunding my missed item amount. *. Nokia C** with **MP Dual Rear AI Ca...

Nov 05, 2023 by Gururaj

Amazon India - Amazon Return Pickup Late Termite in Package ^Open

I ordered(Order #***-*******-*******) the Airfryer (AGORA Elite Air Fryer) in Amazon on **th Aug**. I received on **th Aug **. My family received the product and box was damaged. I opened the product on **th Aug**, When I opened the box I notic...

Oct 22, 2023 by kumaraguru v

Amazon India - Wrong item delivered ^Closed

delivered wrong item. I ordered a fossil watch and paid rs.****.** but I was delivered a fake toy watch worth rs.***.. Amazon cheated me. please refund my money...

Oct 22, 2023 by Vikash Sharma

Amazon India - Amazon refund not received ^Open

I have returned the order in Amazon and its been * weeks from now. order no. ORDER # ***-*******-*******. I have called many times to customer care but my issue is not resolved yet. I want my refund now....

Oct 16, 2023 by NIHAR RANJAN SAHU

Amazon India - Refund rejected ^Open

I have ordered OnePlus **R *G phone from Amazon which was priced at Rs.*****/- on **th Sep ****, delivered on **th Sep ****. When I opened the package I was shocked to notice that instead of OnePlus mobile phone, it had just an empty box of Sam...

Oct 04, 2023 by Mahesh Kathane

Amazon India - Wrong product sent by amazon ^Closed

I ordered ipad of rs **,*** and i received soaps in the box, I have the unboxing video and yet they are denying the refund or replacement, they are talking rude and harrasing me even after I sent them the videos. The videos were in their raw fo...

Sep 18, 2023 by Harsh J

Amazon India - Amazon wrong product delivered and no exchange nor return doing by amazon ^Closed

Order product, order # ***-*******-********. They did not deliver and posted a comment rejected by recipient. Called and updated them, still not delivering the shipment...

Sep 16, 2023 by Vandana Singh

Hi, I have ordered "Order# ***-*******-*******" from amazon india on **-SEP-**** which has * products (of t-shirts) out of which one product delivered with wrong brand , as i have ordered "Tommy Hilfiger Men's Updated Basic Regular Fit Polo ...

Sep 08, 2023 by Utpal Raut

Amazon India - Empty box is delivered but Amazon Investigation team denied that twice ^Open

I have ordered Samsung T* shield *TB SSD from Amazon on July **, **** during a sale, ORDER # ***-*******-******* The product was delivered on July **, ****, as I opened there was no SSD in the box, only cables were there, so I immediately call...

Aug 07, 2023 by Chidambareswara Reddy Nandipati

Amazon India - Wrong Item Delivery ^Closed

I want to raise complaint as i have received wrong item from Amazon India. Ordered dell laptop & received flooring tile instead of laptop....

Aug 06, 2023 by Sagar Shashikant Hawal

Amazon India - Sold used mobile as new ^Open

I'm writing to draw your attention to a critical issue involving a purchase, I made on Amazon platform. On **.**.****, I ordered a “New” Samsung Galaxy Note**+ from the seller, Shri Shyam Mobile Hub on Amazon India. However, after *.* years...

Aug 04, 2023 by S Saraniya

Amazon India - Defective item received ^Open

I ordered a product from Amazon which was non returnable but it was found defective. When I told them they denied for refund and said that the product was given to you properly, and it cannot be defective so we can't provide the refund. ...

Aug 02, 2023 by Rajat sharma

Amazon India - Amazon India Refund not issued even though item was returned and received at their end ^Open

Had placed an order for a Acer ED***QX **.* Inch (** cm) Full HD ****R Curved VA Panel Backlit LED and LCD Monitor (ORDER # ***-*******-*******), which was returned as per Amazon India's return policy. However, even though the item has been ...

Jul 26, 2023 by Hitesh Patel

Amazon India - Wrong delivery ^Open

I have ordered a saree of heavy silk type and I got a very simple saree. When I tried the product to return , they denied it and raise an enquiry. After three days they told me that they have sent a right product so cannot take it back. I have ...

Jun 29, 2023 by Sandeep

Amazon India - Order not received yet ^Open

Recently I had placed an order for Apple Iphone** on *th June ****, while placing the order, the arrival date for this package was between **th-**th June, which was almost a week late. Assuming that as its a rare colour it might take that mu...

Jun 23, 2023 by Madhuri sharma

Amazon India - I created 3 amazon accounts and they all got on hold today its been 2 months and my all accounts are ^Open

I purchased amazon prime membership on my *st account * months ago and after ** days it got on hold and I called their customer care thousands of time but i didn't got any solution, so I made one more account with same number and that also gone...

Jun 23, 2023 by Numan shaikh

Amazon India - Wrong item delivered item was picked upon approval but refund not initiated ^Open

Order id :***-*******-****** I have recieved a wrong item from Amazon as on date ** th may immediately called them and informed them they asked for pictures and after sending all this they confirmed the return saying i will get my refund after...

Jun 19, 2023 by Namita dey

Amazon India - Patent Infringement ^Open

Amazon allows sellers to sell products which infringe on my UTILITY PATENT. Raised the cases several times, and got the response that the products were not infringing the design. But my patent is Utility Patent, not a basic design patent....

May 16, 2023 by Pemmaraju V Partha Saradhi

Amazon India - Package not delivered and no refund initiated ^Closed

Dear Amazon India, I am writing to complain about my recent experience with your company. On April *th, ****, I placed an order with Amazon India (order ID *****************) for a product worth Rs. ****. However, even after more than a mont...

May 05, 2023 by Aditya Sikarwar

Amazon India - Complete package not delivered ^Open

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Apr 27, 2023 by Mousumi Ranaut

Amazon India - Amazon delivered defective CPU and denying replacement refund ^Open

I placed an order of AMD Ryzen * ****x*d CPU on *April,** which was defective and not working. We contacted amazon the day of delivery sharing our problem. Amazon asked us to wait for * days for investigation but mailed us later that night itse...

Apr 12, 2023 by Ashish Kumar Choudhary

Amazon India - Refund not initiate ^Open

i received a different watch form Amazon. i contacted customer care. they created a return they picked up for return and now not ready to refund the money saying have sent incorrect product. I am calling customer service they said this matter s...

Mar 20, 2023 by manish borana

Amazon India - No delivery no refund ^Open

This is with reference to order number ***-XXXXXXX-*XXXX** - Tamron **-*** Lens. I ordered this product on ** January **** with a one day delivery commitment from the seller SK Mobile Center for Rs. *****/-. The product was not delivered on *...

Mar 05, 2023 by Rahul Dutta

Amazon India - Refund after the product was picked up ^Closed

I had order boat newly launched airpads ***tws via order number ***-*******-*******. For which i had received different product of the same boat. I had raised a complaint through there customer care they took some days time said that they wil...

Mar 05, 2023 by Praveen Shastry

Amazon India - 29995 ^Open

I have purchased Armani watch from Amazon. It was priced at Rs.***** and I have returned it as it had issues. As soon as I returned it, Amazon blocked my account. I have returned the watch. I placed the order on **th Dec **** and returned watch...

Jan 07, 2023 by Kuldeep

Amazon India - Wrong Product Delivered ^Open

Hello Team, This is about my order number: # ***-*******-*******. I had ordered a Sony Alpha ILCE-*RM*A full-frame **.*MP Mirrorless camera body. The payment was made in full using a debit card ending in **** on * November ****. I got ...

Jan 02, 2023 by Adhithyan Sundar

Amazon India - Not returning money ^Closed

Amazon is not returning our money for last two months. We have called them for more than ** times. But they are not responding. Please help us to get our money.....

Dec 28, 2022 by Maitreyee Ghatak

Amazon India - Wrong promise or false advertisement related gorilla glass 3 in samsung galaxy m21 prime edition ^Open

Grievance Details Wrong Promises I have complain many times to amazon through helpline number regarding this matter since approx *months before and I invested lot of time for submitting evidences regarding this issues, finally last time I am s...

Dec 25, 2022 by vidya bhaskar

Amazon India - False information ^Open

I ordered a watch on amazon on *rd of dec. And they delivered on *th of dec.because the one feature of the watch is hourly beep sound after i turned on the feature it didn't work then i decided to return it on **th my return pickup was sucessfu...

Dec 22, 2022 by Aadel rather

Amazon India - Amazon not refunding money ^Open

I returned an item which was picked up by Amazon executive on **th nov ****. It's been a month and I haven't received my refund after several mails and calls. Also they are persecuting me for raising my concern on twitter. Nobody is helping me ...

Dec 20, 2022 by Swapnil Johri

Amazon India - RECEIVED EMPTY BOX INSTEAD OF HEADPHONES ^Open

I placed an order on Amazon India through their application on *th october for * things. *.Marshall Major iv Bluetooth on-ear Headphones and *.Blaupunkt Atomik BB** Wireless Bluetooth party speaker both of which are sold by the retailer nam...

Nov 23, 2022 by Pranay Malik

Amazon India - Product not received ^Open

A month ago, I had placed an order for a smartphone through amazon app. I made the payment in advance through my credit card. But the order is not delivered yet. I have followed up with amazon team since a month, but they have not initiated...

Nov 20, 2022 by Anshumalee Banstola

Amazon India - Wrong item received ^Open

I ordered ASUS ROG Zephyrus G**(****) laptop on **th Sept **** from Amazon. It is an amazon fulfilled product so delivery and handling was from amazon. when I opened the box, there was a wrong item as shown in attached images. Unboxing video is...

Nov 15, 2022 by Akash Singh Rawat

Amazon India - Wrong Product Received and Customer Care not Supported ^Closed

I have ordered Fire Boltt Smart Watch on Nov **th but I received Noise Smart Watch by today and I asked support in Chat and they asked Images and i have provided * times and Again they are asking images and I quit the chat with irritating and n...

Nov 14, 2022 by Senthilkumar T

Amazon India - Package not delivered rude behaviour by delivery boy and by customer service ^Closed

I have requested for a exchange of a formal shoes order on Amazon india website. When the product is out for delivery i have called the delivery person number of times but the delivery person blocked my no for no reson and during night i checke...

Nov 02, 2022 by Salman irfan shaikh

Amazon India - Damaged item recieved ^Open

I have bought "SKY MORE Metal *-Tier Countertop Organizer (**.*X*.*X**.*inch, Black) | B**PF*TTXJ ( * tier standing rack ),' on **.**.** (order no is ***-*******-*******) by paying an amount of Rs.***. But item is defective with its one of the ...

Oct 27, 2022 by Bheemappa Bandikeri

Amazon India - Amazon not processing refund also not returning product ^Closed

Amazon delivered Noise Pulse Go Buzz Advanced Bluetooth Calling Smart Watch with order id ***-*******-*******.Same day after delivered i requested to return it because the color mentioned on website is having different shade that I did not like...

Oct 17, 2022 by Shubham Padaswan

Amazon India - Got Defective Product ^Open

This is in regard to the brand new OnePlus TV U Series ** U*S. I bought the tv OnePlus TV U Series ** U*S on ** September and it was delivered to me on ** September **** (from Amazon). The installation was done on ** September **** the televisi...

Oct 15, 2022 by SNEHA NASKAR

Amazon India - Incorrect refund received ^Closed

I purchased "BrightLyt Wooden Wall Lights/Wall lamp/Wall Hanging Light/Led Wall Light for Bedroom, Living Room, Drawing Room, Antique, Fixture, Home Decor, Interior Design, Balcony, & Shades" - QTY * returned on *th Oct ****. I raised a reques...

Oct 14, 2022 by Mahaboob ul Haq Aqif

Amazon India - Refund payment ^Closed

Amazon Contact no *****.***** Helpline Number.. Amazon Contact no *****.***** Helpline NumberIndibulls Amazon Contact no *****.***** Helpline Number.........

Oct 12, 2022 by Taju

Amazon India - Amazon India Package Not Delivered ^Closed

Hi Authority, I have purchased a bean bag from AMAZON india for **** rupees. Its status is updated as delivered on *th October ****, how ever i have not received the product. Need help. Order id - ***-*******-******* Delivery Tracking ID - ...

Oct 10, 2022 by Jagan Poladi

Amazon India - Deficiency in Service ^Closed

I ordered a product on Amazon yesterday, and I noticed that the order isn't being displayed today. Reaching out to their CS team, I found that the order has been canceled and has not been intimated regarding it. The product's price has gone u...

Sep 24, 2022 by Raghavendra H J

Amazon India - Refund not credited ^Open

Hi Team, My husband purchased one product from Amazon app on **th August **** but due to some quality issues we wanted to return it. since it was under return policy of Amazon so he raised it's return request using app but nobody came to pick ...

Sep 22, 2022 by Shefali Agrawal

Amazon India - Wrong Item Delivered ^Open

Mitsubishi Heavy *.* Ton Inverter Split Hi-Wall Air Conditioner * STAR (Srk**yvs-W*, White) B**KWG*N*F ( Srk**yvs-W* ) was ordered from Amazon India on **.**.**** with Invoice No DL-*********-****. But on receiving it was found that differ...

Sep 02, 2022 by Umesh Singh

Amazon India - Refund not being issued by Amazon ^Closed

My concern is in regards to the order number ***-*******-*******.I am a prime and a very old customer of Amazon. The order number ***-*******-******* is associated with a mobile phone. Redmi Note ** PRO. It was ordered on **th Aug. The phone ha...

Aug 31, 2022 by Praveen Raj

Amazon India - Return pickup failed multiple times ^Closed

have order laptop for which return pickup is schedule * times but no one comes for pickup and my refund is on hold due that...

Aug 25, 2022 by Himanshu

Amazon India - Package returned but not refunding ^Closed

I bought a watch strap and returned it to the delivery agent. The guy stole it and now amazon is not returning my money from past * months. ...

Aug 22, 2022 by Prayas Choudhary

Amazon India - Refund didn t initiate ^Open

I got * jeans instead of *. Those I returned already. Now they're denying to give the refund or original item from last approx * months. Now I want my refund....

Aug 18, 2022 by Veeran(shree)

Amazon India - Fake iPhone 13 delivered no action refund status ^Closed

Bought iPhone ** on *th Aug. Immediately post switching on found it not working and it did not have feeling of apple phone. Tried return/ replace using Amazon app. It didn't allow. Since it was already night so had chat/call with Amazon custom...

Aug 09, 2022 by Abadh Kishor Jha

Amazon India - 58999 ^Open

i am buy xiaomi ** pro mobile but my product is missing in package and *** calls and emails but amazon not helped please give my refund from amazon very poor service amazon order id-***-*******-*******...

Aug 08, 2022 by Ravi kumar

Amazon India - Amazon Neither Delivering my order nor refunding my amount from last one month ^Open

Respected sir, I have ordered echo dot *th Gen speaker from Amazon India on **rd July ****. Order ID: ***-*******-******* . Order should be delivered by yesterday. I tried to contact delivery agent but he cut my calls everytime. I talked to cus...

Jul 31, 2022 by Karri Aravind

Amazon India - Amazon sold me fake product ^Open

On *th July'** I ordered a WACOM One CTL-*** *.*inch x *.*inch graphics tablet on Amazon by paying ****/-. On **th July'** Amazon had send me a ***/- worth children's LCD tablet. Since then I have been following up with Amazon but they are re...

Jul 21, 2022 by Sanjeev Ghosh

Amazon India - Grocery order not delivered ^Open

On **th I ordered Grocery worth rs ****.**, my order id is ***-*******-*******, dtd **th July ****. Location is Bengaluru, Karnataka. On **th july i got the message that grocery order has been delivered but i had not received any item. Then ...

Jul 18, 2022 by Manokamana Rakhecha

Amazon India - Refund not processing ^Closed

I have processed a return of a jeans and they are denying the refund saying its not the right product while I sent them the right thing ...

Jul 15, 2022 by Kirtika vaghela

Amazon India - Not able to return ^Open

I brought a benq projector worth **,*** rs Before buying the projector I had enquired about it with the customer support that whether I can return it if I don’t like it, the service representative responded that I can return within ** days,...

Jul 08, 2022 by Sourabh Hosur

Amazon India - Iten never delivered ^Open

on the **th of June, I placed an order with amazon, order no.***-*******-*******, on the **th I recorded the parcel but not the item itself. I received an Amazon box and inside it, there is a jewellery box but not the silver bracelet which I or...

Jul 07, 2022 by Arijit deb

Amazon India - Refund not credited ^Open

I return Amazon basic Fully automatic washing machine *.*kg *rd June **** but till that I didn't receive my refund I was call Amazon customer * times but they gives excuse repeat and repapt we working on your problem and you wait * working day...

Jul 06, 2022 by Aditya kailas Rathod

Amazon India - ITEM WAS MISSING IN THE PACKAGE ^Open

Hello, I ordered a Fossil Gen * Watch in Amazon India as of **-Jun-**** and as soon as i ordered the site did not display the product availability but still my order is placed.Then I was given a delivery date on **-Jun-****.Due to covid restri...

Jul 06, 2022 by A RIZMAN SAFEERA

i have placed these orders on ** th jUNE AND THE EXPECTED DELIVERY DATE WAS **rd June but the order is still not dispatched now the issue is the order is stuck and it's not getting cancelled and my amount is stuck refund is stuck for these orde...

Jul 05, 2022 by Jagdeep

Amazon India - Manipulation by customer care ^Closed

Amazon customer service is giving wrong information each and everytime i am calling them. It has been more than ** days and still they have not refunded my money despite they were suppose to refund money very early. Everything they give a infor...

Jul 02, 2022 by Harsh Khetan

Amazon India - Delay in delivery ^Closed

I had placed an order on Amazon India order ID ORDER # ***-*******-******* on *th June. It was suppose to be delivered on **th June but it was delayed and when I asked Amazon customer care they said that the same will be delivered by **nd June...

Jun 22, 2022 by Yasmeen Rafique Sheikh

Amazon India - My refund not initiated ^Open

product was already picked up in original way , but consumer care deny it ,but I proof please sir help me refund my money, ...

Jun 17, 2022 by vikas kumar

Amazon India - Amazon refused to replace or refund ^Open

I have received the damaged product for the order# ***-*******-******* from Amazon fresh. After several follow-up, Amazon has refused to replace or refund the item. I have been waiting for more than * days to resolve this issue and I am contac...

Jun 17, 2022 by Arindam Chaudhuri

Amazon India - Amazon refund pending since a year ^Open

My husband had placed an order from Amazon on **th June, ****, worth **,***/- and due to covid-** lockdown in our city he had to cancel the order. Amazon says they refunded my money but never sent us an RRN for it . We had contacted Amazon m...

Jun 15, 2022 by Shyma Habeeb

Amazon India - Wrong item received ^Open

i have ordered DELL LATITUDE **** Laptop **WHR battery on **th may it got delivered on **th may, after opening package i found out it's different product i.e. *oWHR battery, on escalating the matter to amazon, i have been told we'll investiage ...

Jun 11, 2022 by Rahul Tiwari

Amazon India - Wrong package received ^Open

I've ordered a trunk company speaker from amazon and received a punching bag in the packaging I then complaint amazon about this and they blocked my account. This is ridiculous my weekend trip had to be canceled though i got order in time but w...

Jun 09, 2022 by Abdul Rahman

Amazon India - rupees refund not being initiated for over 20 days ^Closed

Ordered a racing sim-cockpit from the seller named TechMaryada on Amazon.in. Because there was no COD available I had to pay using net banking. I paid the amount and decided to cancel the order as I changed my mind. Now amazon says seller will ...

Jun 01, 2022 by Nishikant

Amazon India - Defective Computer monitor not refunded ^Open

I recently bought a computer monitor (Samsung ** inch (**.* cm) Curved LED Backlit Computer Monitor - LC**F***FHWXXL) worth Rs. **,*** from Amazon India via a third-party seller, "B*me". The computer monitor had no display and I immediately con...

May 24, 2022 by Sadananda Sinha

Amazon India - False advertising ^Open

I did not lose any money, but Amazon has this annoying habit of not addressing complaints. Their seller for Big Muscles Protein powder showed * kg selling at Rs **** at the time I bought it. But I received only *kg. When I complained, a replace...

May 21, 2022 by Iris Gomes

Amazon India - Wrong item delivered ^Closed

Order ID: ***-*******-******* Email attached to the order: sajalverma******@gmail.com Contact Number: +************ Video Link: https://drive.google.com/file/d/*RHYs-OUZWFas-*wgFY*q*ZBrSUIabEdj/view?usp=drivesdk Starting from *nd M...

May 20, 2022 by Sahil Patel

Amazon India - False Promise and repeatedly wasting my precious time by lying and confusing me ^Closed

Amazon customer care made repeated false promise and deliberately made me call again and again. Kept me on hold for ** mins. Yes more than ** mins on a call on *-May-****. Actually I am on that call at present. So dont know how long then will k...

May 09, 2022 by Ayan Ganguly

Amazon India - No Refund provided for the product picked up ^Open

I am writing this mail to you after giving enough time and numerous follow-ups with customer support and social media team, whereas still my issue has not been resolved. I want to escalate the issue to you and expecting refund of Rs ***** on p...

May 04, 2022 by Zeeshan Bari

Amazon India - Item not delivered ^Closed

I placed a order of Quick heal protection plan of Mobile and Pc plan on Rs * and order is successfully placed and amount had been deducted but then Amazon cancel the order without my prior permission and said that the product price is wrong so ...

May 04, 2022 by Parveen dubey

Amazon India - Didn t Received Refund even after successful pickup ^Closed

I've returned one usb mouse (replacement) on **.**.****. But even after successful pick up, no refund amout received. Order was on POD payment option and i selected sbi bank account to receive that refund amount. Order no - ***-*******-*******...

May 01, 2022 by Rajrajesh

Amazon India - WRONG product delivered ^Open

ORDER ID -***************** NAME- NITISH KUMAR PRODUCT-O GENERAL *.* TON EMAIL - onlineshopping****@gmail.com previous docket -******* AMOUNT-***** amazon custmor care agent where rude when i called him he always said wait * more...

Apr 27, 2022 by NITISH Kumar

Amazon India - Mental Torture By Amazon ^Open

I don’t know wether this message shall reach you or not. I am your customer from India. I ordered an AirPod Max - Order number - ***-*******-*******. Upon opening the package, I was shocked beyond belief that the product received is F...

Apr 26, 2022 by Geet Chopra

I am having a refund related issue for the amazon order ID- ***-*******-*******. The order Includes * to * products, of which i haven't got refund for * of the products mentioning below: Arrow Sports Men's Notch Lapel Slim fit Blazer (ASUBZ***...

Apr 23, 2022 by Roma Trivedi

Amazon India - Damaged Product ^Closed

I've ordered a refrigerator through Amazon, it's damaged, internal light is broken and there is no power cord attached to it. I requested to replace but amazon refused to replace even there is ** days replacement option....

Apr 23, 2022 by Bhagyashri Patil

Amazon India - Cashback denied ^Open

Hi, I ordered a Lenovo **.*" Professional Backpack on **th Mar'** for Rs ****. In the rewards section, Amazon was showing an offer that said that if I order any luggage before **st Mar'** I will get back **% cashback up to Rs. ***. And so I de...

Apr 17, 2022 by Swapnil Potdukhe

Amazon India - Delay in delivery ^Open

I have faced problem with two orders. *. Redmi note ** pro + *g with order no. ***-*******-******* on **.**.** & ***-*******-******* on **.**.** &***-*******-******* on **.**.** *. 'Aveeno baby daily moisturizing lotion' on **.**.** with order...

Apr 15, 2022 by Bheemappa Bandikeri

Amazon India - Part of the Order Missing ^Open

I ordered for "GoPro Hero ** Black - Waterproof Action Camera with Free MIC & ** GB Memory Card" at Amazon India on **.**.****. I received the article on **.**.****. On opening, I saw the packet didn't contain MIC and Mounting & Thumb Screw. Th...

Apr 10, 2022 by ABIR ROY CHOWDHURY

Amazon India - Refund of UPI payments ^Closed

Amazon cash on delivery came and I made UPI payment of Rs.*** which was successful but agent said not recd by Amazon, I tried again and another Rs.*** payment done (amount deducted) but again agent said not recd. Similar situation happened in a...

Apr 02, 2022 by Sanjeev Malhotra

Amazon India - Return issue and failure of refund for my product ^Open

Hi, This complaint is been filed regarding the return and refund issue I have been facing from past * months now. I had requested for return of my HP Chromebook laptop in the month of january'**' which got picked up on **st januar...

Mar 28, 2022 by Supriya Pandurang Valam

Amazon India - I ordered 3 fans from Amazon and one was missing from shipment Customer care said that Amazon delive ^Closed

I ordered * ceiling fans from Amazon and one was missing from shipment. I received a big box having only * boxes inside instead of *. I reached out to customer care and Amazon SM team but both teams said that they had their investigation and ...

Mar 28, 2022 by Abhishek kaushik

Amazon India - Return pickup and refund issue ^Closed

I raised a return request on *st Feb **** and followed up almost * times but no use every time they used to create a new pickup it's been *.* months but still the same issue....

Mar 16, 2022 by Gobbilla Subbarao

Amazon India - Refund not processed ^Open

I tried purchasing an item from Amazon.in(ORDER # ***-*******-*******) worth Rs. **,*** on Jan **, ****. The payment got debited from my ICICI bank account. The order however got canceled on the portal stating payment did not get credited to Am...

Mar 14, 2022 by Roshan G Nagekar

Amazon India - Broken laptop sent for the order of HP laptop ^Open

I ordered "HP **s, *th Gen Ryzen *- *GB RAM/***GB SSD **inch(**.*cm) Laptop " of ₹**,***.** from my niece amazon account to gift her on **th year birthday. But instead of HP laptop, they sent me some old used laptop that look like picked fo...

Mar 05, 2022 by Annu priya

Amazon India - Items not delivered ^Closed

his is regarding my Midea AC delivery - order # ***-*******-*******.. I have received * quantity instead of * .. I have contacting customer service from same day. Contacted on **st of feb and asked to wait for two days. Contacted on **st o...

Mar 04, 2022 by Jibin Joseph

Amazon India - WRONG ITEM RECEIVED ^Open

Respected Sir, I had placed an online order with Amazon India for a * TB SSD costing Rs. **,*** on **st Feb ****. I received the product the very next day (**nd Feb ****). However, upon opening the sealed package, I found that the seller ...

Feb 26, 2022 by UDAIBIR SINGH DHILLON

Amazon India - Received an empty box ^Open

Ordered boat xtend smart watch on Feb **th, received a package on **th when i opened there was only an empty box. I immediately called and informed them, after the investigation they said we cannot help you...

Feb 26, 2022 by Ramesh

Amazon India - Amazon India Order Not delivered and No Refund ^Open

I have placed the below orders in Amazon.in. They were not delivered but the order status says delivered. when i raised with customer care. they have taken ** days for buffer time and investigation and finally says order delivered to you and no...

Feb 24, 2022 by Sivaram Pendyala

Amazon India - Refund issue ^Open

I returned a oneplus Bluetooth headset because old and damage wrong product delivered to me but Amazon denied to refund or replacement please help...

Feb 22, 2022 by Mashhood Alam

Amazon India - Fraud By Amazon India ^Closed

I Ordered a Shoe from Amazon, I got the product on ** Jan, Product was entirely different, Now i tried hard to return the product again they investigate the process on *-feb delivery boy came and pick up the product after *-* days when i didn't...

Feb 16, 2022 by ,Shubham Chandra

Amazon India - Amazon is not delivering right product ^Open

I had ordered *G lte wifi router with land nad detachable antenna - pack of *. It was available on Amazon with one seller for Rs ****. The actual value of such * routers is almost *****. Amazon did not deliver me the product and offered me to ...

Feb 10, 2022 by Rohit More

Amazon India - Required to replace with a proper product or refund my money ^Open

I have ordered HP Deskjet Ink Advantage Ultra **** All-in-one (Color Printer for Home, Dual Band WiFi with self reset) through Amazon. Amazon and Seller ( Appario Retail Private Ltd) delivered HP Deskjet ink advantage **** instead of HP Desk...

Feb 07, 2022 by Nandakumar R

Amazon India - Amazon not returning money for damaged product ^Open

amazon order id - ***-*******-******* (Usha Aqua Tide ** liter water geyser) priced rupee ****/- order placed - ** Nov **** received on - ** Nov **** As product was damaged so I placed return request on same day which was accepted by custo...

Feb 06, 2022 by Poonam

Amazon India - Refund not issued even though item was returned and received ^Open

Had placed an order for a W for Woman salwar (Order #: ***-*******-*******), which was returned as per Amazon India's return policy for fashion items. However, even though the item has been returned and received at their end (as confirmed by ...

Feb 04, 2022 by Jerry James

I ordered Sony Wf-****XM* on **th January **** and got it delivered to me in one day. when it got delivered to me and when i opened it i was shock to see it and distressed as it was a totally different product which i have ordered, apart from ...

Feb 01, 2022 by Kush Singh Ghuraiya

Amazon India - Amazon Missing item in Package ^Closed

I have ordered Samsung ** inch M* Smart Monitor from Amazon India online on ** December ****. While unpacking the delivered package, got a mirror cabinet inside the main package. It has also the order details of the mirror cabinet which is a ne...

Jan 20, 2022 by Vinit Shashank

Amazon India - ITEM RETURNED BUT REFUND NOT PROCESSED ^Open

I Purchase a philips air fryer from amazon india (ORDER # ***-*******-*******) on *th December** for which i placed the return request and it was picked up on **th Dec. Though amazon has confirmed the receipt of return but even after continuous...

Jan 12, 2022 by Anil Bahl

Amazon India - Amazon delivered the wrong product ^Open

Amazon delivered the wrong product for order #***-*******-*******. Please see the attached email from Amazon confirming that they will pick the wrong product, and the pickup was done successfully. However, now Amazon is refusing to initiat...

Jan 10, 2022 by Shobhit Vaish

Amazon India - Wrong Product Delivered by Amazon ^Open

I had bought a Samsung Note ** phone on Amazon in October ****, but they delivered a cheap keypad phone instead. The package didn't have signs of tampering, hence I received it. However, the product inside was not what I had ordered. I complain...

Jan 08, 2022 by Panchali Gogoi

Amazon India - Item missing from order ^Open

i ordered a one plus nord * device from amazon india upon receiving the package i found that the charging adaptor is missing from the box for which i raised a complain to amazon but no redressal was given to me i was just told that the Retail i...

Dec 31, 2021 by shikhar sethi

Amazon India - Package delivered was empty ^Open

I ordered a Samsung ssd from amazon worth Rs. ****. Instead received an empty package worth nothing. I contacted the customer service via chat and was told to wait * days for some investigation and i accepted. I have never in my life contact...

Dec 26, 2021 by Faisal Abid

Amazon India - Damaged product ^Open

Amazon delivered a ** liter “Agaro Oven toaster Griller“ vide prepaid Order: ***-*******-******* on December **th ****. The product had an outer Amazon packaging that was sealed. However, the inner manufacturer packaging was open and th...

Dec 21, 2021 by Mohammed Asif Ansari

Amazon India - Broken light bulb sent instead of audio technica microphone ^Open

Ordered Item is not delivered, But in order status its showing "Delivery Attempted", I couldn't cancel the item, Then I called customer care executive for three times, they said that we will cancel the order and money will be refunded in ** hou...

Dec 05, 2021 by Vinayak Naik

I have bought "Audio-Technica AT**** Cardioid Condenser Studio Microphone" with order no ***-*******-******* on * Nov **** from Amazon India. I have used my ICICI credit card and the Transaction ID/SerNo is **********. Money Paid after discou...

Nov 24, 2021 by asit baran maji

Amazon India - Wrong Product Delivered ^Open

I ordered a Battery Operated Car on **th September **** for my baby boy's first birthday. As per product brochure the shipping weight of the car is about **kgs and we received a small parcel having weight of **grams through Indian Post on **th ...

Nov 24, 2021 by Sambasiva Rao Nayak Jathavathu

Amazon India - Got Wrong Product ^Open

Hello team, I got cheated by Amazon for **k. Couple of days before I've ordered Sony WH-****XM (premium category headphones). I've got delivery on **th November **** when I checked the package the product I got was completely different from...

Nov 18, 2021 by Mitesh Surti

Amazon India - Paid for brand new Laptop and received defective and used laptop ^Closed

Dear team, This has reference to my recent laptop purchase from amazon dated on **th October ****. My order id is ***-*************. I received my order on the **th October but when I opened my items I found that the seal was broken and there...

Nov 16, 2021 by Narender

Amazon India - Wrong Item received Metal rack instead of a Laptop ^Closed

I purchased a HP gaming laptop from amazon (MRP **,*** Rs) on *rd November. On *th November I received a Metal rack kinda thing (MRP *** rs. Max) instead of the laptop. When I complained to the customer service they said a replacement will be p...

Nov 10, 2021 by Anahad Kashyap

Ordered VU (** inches) on ** October through seller - MASS ENGINE AND POWER SYSTEMS. It was a prepaid order. Order was supposed to get delivered today ie * Nov. It’s a birthday gift. There was no status update on the transit of the order. It ...

Nov 05, 2021 by Neha

Amazon India - Refund not made ^Closed

Item ordered : HP laptop by exchange Ordered on : * Sep **** Payment mode : UPI (Google Pay) Supposed to be delivered on : * Sep **** Since it was not delivered as said and was stuck in shipping stage, I have requested for its cancellation....

Nov 05, 2021 by K Ramtheerth

Amazon India - AMAZON PAY BALANCE MONEY DEDUCTED MISSING FRAUD ^Open

Fraudulence by Amazon - Charging customer for Prime membership benefit(within * day delivery) but Amazon unable to stand upto the commitment. My order placed on *nd Nov evening was suppose to be delivered by *rd November *pm. At *PM the deliv...

Nov 04, 2021 by Ajinkya Sarwankar

Amazon India - Product missing ^Open

I ordered Apple Watch SE from Amazon India this last month. I received an empty package and I immediately reported it to Amazon. After * days I was told it was delivered and nothing can be done in this regard. Then I Twitted about this incidenc...

Nov 04, 2021 by Azra Mushtaq

Amazon India - Discount not received on Amazon Fresh order ^Closed

I placed an order on Amazon Fresh on **th Oct **** for **** rupees using my axis credit card. Order no. ORDER # ***-*******-******* as per offer running at that time, I was supposed to receive **% instant discount which I did not get. I called...

Nov 01, 2021 by Jatin Agarwal

My name is Anil Namdev Sonawane. I want to register a complaint against Amazon India, regarding their 'AMAZON PAY BALANCE' (E-WALLET). On (*th of October ****) I had ordered a [TP-LINK AC*** Dual Band Wireless Cable Router (Archer ...

Oct 29, 2021 by Anil n. Sonawane

Amazon India - Faulty and defective tyre delivered ^Closed

I ordered for * tyre from Amazon and the order Id is ***-*******-******* which got delivered on **th October and they delivered only * tyres and the delivery person mentioned that it may come in another package I raised a complaint immediately ...

Oct 27, 2021 by Baranichakrapani

Amazon India - Wrong Product Delivered A dummy phone ^Open

On **nd October, I have ordered One Plus Nord CE *G Blue Void, * GB RAM, *** GB Storage. Today I have received the wrong product Samsung Dummy phone in the One Plus Nord cover. I asked the delivery agent to wait so that I can check the product....

Oct 25, 2021 by Pranab Misra

Amazon India - Amazon seller and customer service fraud ^Open

I ordered a Tvs xpod helmet on *rd october worth rs**** .it got delivered to me on *th October When i opened the box all i found was a broken old helmet (different product).i have tried to return the item * times n every time it got canceled be...

Oct 22, 2021 by Manish Nadar

Amazon India - Fraud by Amazon India and Amazon Delivery Associate in Order No ^Closed

To, Amazon India Higher Authority Subject:- Fraud by Amazon India and Amazon Delivery Associate in Order No. #***-*******-******* Dear Sir, *. I have purchased a Samsung Galaxy Watch Active * (Bluetooth, **mm)- Silver, alumini...

Oct 22, 2021 by Dr Sonal Mehta

Amazon India - Refund not received while received confirmation mails regarding refund has been initiated ^Closed

Hi I have purchased sunglass from amazon and after received found quality of product is not as per speciation,same I have returned to alinged pickup guy. Pickup guys was well inspected product during return receiving, I have received confirmat...

Oct 20, 2021 by Awanish Singh

Amazon India - Wrong package was delivered ^Open

I received a wrong product from Amazon India on **th of September **** which costs me Rs ****. I ordered for Lenovo portable USB *.* external hard drive but the seller sent me GLINK USB *.* in a K* TOTAL SECURITY BOX. I complaint to Amazon Indi...

Oct 17, 2021 by ANKIT KACHHAP

Amazon India - Installation not completed and purchased extended warranty not issued ^Open

I have purchased Redmi **Inch. Television on *rd Oct, ****. It delivered on *th Oct,****. But till now I didn't get any installation service that was offered by Amazon at time of purchasing order and didn't issue extended warranty. I called to ...

Oct 16, 2021 by KUTCHARLAPATI RAMAGOPALA VARMA

Amazon India - Fraud By Amazon ^Closed

I have booked a mobile phone REDMI * on **-oct-**** (in the scheme of old phone exchange) for that I paid ****. After tracking from last many days. I got the packet of my order by amazon on **-oct-**** by one of delivery boy. When I opened the ...

Oct 16, 2021 by Manish Rawat

Amazon India - Product is not delivered to me ^Closed

On *nd october i have ordered a smartphone (samsung s** fe *g) from Amazon India app on great Indian sale, and now its been ** days since i have placed my order and there is no update regarding my order and till now its not been dispatched and ...

Oct 13, 2021 by Shivam krishna chaturvedi

Amazon India - Order NOT delivered but showing delivered ^Open

Amazon order no ***-*******-******* placed on **nd Oct **** for delivery on *rd Oct ****. The item showing delivered on *rd Oct at ****. At **** I enquired with the security who said no delivery has taken place. I live in a * floor * flat build...

Oct 12, 2021 by BALRAM MENON

Amazon India - Amazon fraud ^Open

I ordered product of rs **** .This product is shipped by Amazon courier on my adress to deliver . Product reached my destination city hub of Amazon courier as shown in the tracking status.Then suddenly Amazon notify me that your product has bee...

Oct 03, 2021 by Ashok Kumar

Amazon India - LAPTOP WAS DELIVERED WITHOUT CAHRGER RETURN REQUEST TAKEN BUT ITEMM IS NOT PICKED UP AND REFUND IS N ^Closed

MI NOTE BOOK was bought on **-**-** on amazon.in(order no-ORDER # ***-*******-*******) but delivered with no charger inside ,i requested ,return was taken but return pick up wasnt done ,its a cancelled everytime its requested ,I HAVE been promi...

Sep 28, 2021 by vibhuti dwivedi

Amazon India - Empty box received with small cable ^Open

I ordered on amazon a renewed realme buds air. I received the box well condition with one side dent. Delivery person said that in transportation this type of dent usual. When i open the box only a single cable found there with another realme bo...

Sep 28, 2021 by BUDHRAM KUMAWAT

Amazon India - Package was not delivered ^Open

With reference to the order number # ***-*******-******* in Amazon India, I have contacted the customer care numerous times that the package was not delivered. And none of the agents were helpful regarding this issue. In the amazon app, the...

Sep 19, 2021 by Dhasarathan

Amazon India - Unethical and fraudulent practices in Amazon ^Closed

I have always been a very loyal and a regular customer on Amazon and till now I have bought lakhs of rupees worth products on Amazon and never complaint of any issue. However, this time, as usual I relied on the information provided to me wh...

Sep 10, 2021 by Riyaz Khan

Amazon India - Wrong product dispatched and not accepting for refund ^Closed

I made an order to Amazon on **th Aug for the Saree (Amazon Brand - Anarva Women's Kanjivaram Jacquard Design Saree With Unstitched Blouse Piece )(Red) and received a different colour and design instead of red and shown design on amazon. reque...

Sep 07, 2021 by Rajeev Mishra

Amazon India - Incorrect product recieved ^Closed

I have recieved a wrong product and now they are not ready for replacement...

Sep 05, 2021 by Tabrez

Amazon India - Old used defective mobile with different memory colour variant delivered ^Open

On **th of Aug'**, I ordered * redmi note * pro mobile (Neptune Blue, ***GB, *GB RAM) through Amazon India Website vide order No. ***-*******-******* (Seller: TeleventureSLP). On **th Aug'**, I got delivered to me. But when I open the box, it w...

Sep 03, 2021 by L Premananda Singh

Amazon India - Amazon order not received till date ^Open

I have ordered one item from Amazon India site. Order number- ***-*******-*******. I have already paid the amount and placed the order. It supposed to be delivered on **th August **** but on **th August **** I got a message that my order is del...

Sep 01, 2021 by Bharat Mishra

Amazon India - Figment descaler powder from Amazon India damaged my LG washing machine ^Open

I ordered Figment descaler powder vide order no ***-*******-******* and a fake product has been delivered to me on **th July ****. The product I received not the one shown in Amazon web site but by description it was understood to perform simil...

Aug 27, 2021 by Biswajit Bhowmik

Amazon India - Refund stuck ^Open

They initiated the refund in first week of July. The refund was unsuccessful. Every time I call/chat/mail them they ask for some more time to resolve the issue. Its been * months since I cancelled the product before receiving. ...

Aug 18, 2021 by Sandeep Rana

Amazon India - WRONG PRODUCT RECEIVED ^Open

mene amazon.in se realme x* max mangwaya tha prepaid pehle pese pay karke or amazon ne koi sasta nokia lumia bheja mere paas proper proof hai video hai unboxing ka lekin wo maan ne ko ready nhi hai or ulta mera amazon account band kar diya yeh ...

Aug 16, 2021 by VIKAS CHAWLA

Amazon India - Package Received Damaged No refund No replacement since 4 months ^Open

I have ordered a product Ugaoo Cocopeat Block for Garden ** Kg three times having * different order numbers. ( ***-*******-******* , ***-*******-******* , ***-*******-*******) in the month of September ****. After waiting for * months I didn't ...

Aug 12, 2021 by Anurag Kumar Singh

Amazon India - Wrong item delivered ^Closed

My order No. ***-*******-******* is not showing in my account with Amazon India. Moreover, I got the wrong book against this order. A book "Living Craft Traditions of India NCERT Class XI" was delivered instead of "Study Package for Civil ...

Aug 03, 2021 by RANGASWAMI KASTURI

I ordered HP Laptop from Amazon.in on March ** **** which was delivered on March ** ****. Unfortunately I received a damaged product, the display was cracked. On March ** I talked to Customer support and she told me that she arranged for replac...

Aug 02, 2021 by Mangesh Sakharkar

Amazon India - Not initiating Advance Refund ^Open

I had ordered an office chair from Amazon which reached on time. But I wasn't too comfortable with it. In fact, I got a backache. So on **th July I initiated a return pick-up for **th July. But the pick-up person never arrived. In fact, upon re...

Aug 02, 2021 by Amey Bairolu

Amazon India - Amazon did not send the Bitdefender total security multi devices ^Closed

Please send me the latest order updates about my order for BIT DEFENDER TOTAL SECURITY MULTI DEVICES * FOR * YEARS. AS RS - ****.** PAID ADVANCE BY ME THAT Sold and fulfilled by AV Soft. on **,JULY,** AT **:**:**.AN EARLY DELIVERY IS APPRECIAT...

Jul 20, 2021 by Kamal Singh Rawat

Amazon India - Item cancelled by executive ^Open

I have ordered a washing machine in Amazon India and executive have cancelled the order with out any notification . They have cancelled with out my knowledge now price have been increased by 2500...

Jun 24, 2021 by

Amazon India - Product is missing from the package ^Open

I have ordered AQFit W** smartwatvh from amazon on *-**-**** and when the package was opened after delivery, the watch was missing inside the package. Only a charger and an extra strap were present. I have raised a complaint, called them and ch...

Jun 06, 2021 by Rishav Kumar

Amazon India - Amazon not refunding my money even after 1 month ^Open

Myself Karabi Dutta. I ordered a product from Amazon on May *, **** amounting rs. ***. When I received the product on May *, **** I saw that the product was not the same that I ordered. The product that I got was totally different product, was ...

Jun 05, 2021 by Karabi Dutta

Amazon India - Coupon not applied on checkout ^Closed

I made a purchase on Amazon a Samsung Galaxy S** FE *G mobile phone via order number xxxxx on **th Apr **** for Rs.**,***/- I made the payment using amazon pay balance. The order was delivered in good condition. Problem / Issue raised : Be...

May 20, 2021 by Subash Venugopalan

I have ordered a Godrej lock set on ** April,**** and on * may **** I got a message that your package is out for delivery. I waited till evening and then I called the delivery boy but his phone was engaged that day and he didn't respond.later t...

May 13, 2021 by Ritesh kumar

Amazon India - Warranty claim service denied ^Closed

I purchased the Amazon basics TV in January **** and last month on **th March, the remote stopped working after an update. It’s been a month now and I have been calling and writing to them but all they are doing is misleading me. First they s...

May 12, 2021 by Asmita Chanda

Amazon India - I have not got refund from Amazon in ^Open

I have made a purchase of Titan Octane Men's watch on **th Feb **** in Amazon.in. I made Payment of Rs. **** via Google Pay which was showing pending hence delivery executive insisted to make payment again via payment link. However my account g...

May 01, 2021 by Prashanth V

Amazon India - Item missing ^Open

Hi on **/**/**** I have ordered for * packets of sunfeast yippee noodles and * packets of dhara soyabean oil from Amazon but instead I received only * packets of sunfeast yippee noodles on **/**/**** ...... complained to customer care but they ...

Apr 28, 2021 by Vivek Shaw

Amazon India - Wrong product delivered by Amazon ^Closed

Hi sir, I had ordered singer promise sewing machine on **th March and a cheap quality toy was delivered to me with the singer promise bill on it on **th March. I immediately requested a return on the same day and after repeated calls and mails ...

Apr 25, 2021 by Shahnaz begum

Amazon India - Did not receive right product ^Open

I ordered Sofy antibacterial pads on **th April ****. I received my order today i.e on **nd April ****. When I opened the parcel it was filled with red ribbon/cloth. This product was a necessity and I was not able to get the product in shop due...

Apr 22, 2021 by Khushi Jogur

Amazon India - Wrong product sent ^Closed

I ordered q-cera black hair serum from the Amazon and received entirely different item that was morr pro serum, I complaint on their customer support but they denied to provide any resolution stating that they sent right product to me and the p...

Apr 20, 2021 by Yogita Pankaj

Amazon India - Refund didn t received on Gift card cancellation ^Open

This is in reference to an item returned on ** January ****, worth Rs. **,*** only, with Order number: ***-*******-*******. From Amazon India, Aloha headphones No refund has been made yet despite complaining for * months....

Apr 07, 2021 by Rakshita Chaudhary

Amazon India - Shipment not delivered after charging ^Open

I have ordered a pregnancy pillow from Amazon India and that was estimated to get delivered by **th march ****. This item is yet not dispatched by seller. Neither me nor customer service is able to cancel this order due to system issue. Its bee...

Apr 07, 2021 by Joydeep Sengupta

Amazon India - Return pick up not done ^Closed

I have ordered .multiple items from amazon. Bit due to issues with products, i initiated return. Been ** days, product is not picked up. I am calling them daily and they will say pick up is cancelled and then create new pick up. Its really frus...

Apr 06, 2021 by Anu Gupta

Amazon India - Empty packet delivered ^Closed

I am a chartered accountant in Valsad, Gujarat. I am using service of Amazon India from ****. In March ****, i ordered for a dress from Amazon. On **th March I received empty packet from Amazon. I contacted Amazon customer tram multiple times t...

Apr 04, 2021 by Neha Joshi

Amazon India - Suspicious sale of Nokia phone ^Open

I bought a Nokia *.* mobile phone from Amazon on *th October ****. After couple of weeks, the phone went dead. As the official return window had closed by then, I took it to the nearest Nokia authorised service centre. To my shock I was told th...

Mar 28, 2021 by Abhishek Pandey

Amazon India - Amazon India Primer Member Service ^Closed

Hi, I have place an Order# ***-*******-******* on **/**/****, On your Amazon India portal till **/**/**** it was showing your order will receive by today * PM. I have called your customer care for the delivery status & come to know that this...

Mar 28, 2021 by Rajkumar Dhadwad

Amazon India - Items missing from the packet ^Closed

I have ordered * Just Wow skirts but received * skirts only in the packet with an invoice of * skirts. Same has been escalated to the customer care. However, as per their investment, the warehouse has confirmed that the order was complete when ...

Mar 27, 2021 by Deepika Gharti

Amazon India - Package Delivered in Damaged state ^Closed

I've been cheated by Amazon India. I've placed an order (amount Rs. ****.**/-) And they have sent me * packages with damaged items. I ordered grocery items which contains edible items. Due to poor packaging box and inside items all were damaged...

Mar 19, 2021 by Rubika Vaishnav

It is on ** august **** someone got accessed my amazon id and somehow by false offers made me purchase gift card of Rs.***** on my account.As soon as i got to know that it’s a fruadent practice i mailed to Amazon@investigate , in response to ...

Mar 17, 2021 by Vivek gupta

Amazon India - Local fake product instead of original one ^Open

i am prime member of amazon service i regularly buy products from this site as usual i ordered realme earbuds through this site in the month of september last year . and got its delivery on **th september it's been * months and since last...

Mar 17, 2021 by shivangi malviya

Amazon India - Design and faulty product supplied by Amazon India ^Closed

I am a customer of Amazon India since ****. Of late they have tweeked their policies to con unsuspecting customers by promising returns or replacements and not honouring their promise. In this case i have bought a Wipro brand chair which is rep...

Mar 14, 2021 by Clement Arockiaraj

Amazon India - Amazon refund replacement of a wrong item ^Closed

Hi Team, I am raising this complaint since I got an answer from amazon customer care that as per amazon return policy, I cannot return/replace an item if that item is not returnable even though I got a wrong item.Since amazon is not returning ...

Mar 10, 2021 by Abhinav Katiyar

Amazon India - Refund stopped by amazon ^Open

HELLO, BELOW ARE THE DETAILS, I HAVE NOT ACCEPTED A PRODUCT DUE TO COVID ISSUES AND ORDER WAS PREPAID. IT HAS BEEN ** DAYS NOW , AND MY REFUND IS denied by amaazon order id= ***-*******-******* order date= ** dec **** delivery dat...

Mar 10, 2021 by Hemant kumar

Amazon India - False commitment and wrong delivery ^Closed

Wrong item delivered. And false commitment...

Mar 03, 2021 by Riyaz hussain

Amazon India - Order Not Shipped ^Open

I have placed order in Amazon on ** Jan **** and product didn't dispatched and now they are asking me to cancel the product. I don't want cancel my order and i am expecting product to be delivered as per order. ...

Feb 24, 2021 by VR Meesala

Amazon India - Account on hold ^Closed

My account is on hold ,i have contacted many times but no response from amazon...

Feb 23, 2021 by Vinay singh rawat

Amazon India - Product did not taken ^Open

I had already raised an immediate concern with the company that my gums started bleeding on just a trial and consider my situation and take the product back as i cannot keep it also considering the price of the product it was not cheap also I p...

Feb 22, 2021 by Grace Geddam

Amazon India - Amazon India delivered a wrong colour product ^Open

I ordered a phone on Amazon on **th Feb,**** the price of phone was *,*** and the colour I selected was "Sky Blue" After a few hours of ordering I received a message from Amazon saying " Amount *,***(Sky Blue, *GB RAM, **GB Storage) will be a...

Feb 16, 2021 by Bharat Madaan

Amazon India - Amount Rs 1823 not refunded ^Open

I ordered loreal shampoo kit from Amazon on ** jan **** against prepaid payment same stands cancelled by their end but my money has not been refunded till date. Order I'd is ***-*******-*******....

Feb 16, 2021 by Shafia shafi

Amazon India - Item picked up from me and after few days said we have received duplicate item ^Closed

I got damaged item so i contacted on the same day, they arranged for inspection if i am lying or not so after verifying they arranged for pick up. Their pickup boy verified every details of mobile before picking up and now they are denying my r...

Feb 04, 2021 by Aarav hingani

Amazon India - Package cancelled by Amazon delivery boy without contacting me ^Open

I have purchased book named rahu ketu dasha phaldeepika from amazon india. I have cancelled the book before it was delivered. I was requesting to provide the refund for this book since * week but refund was not received So please help me in g...

Feb 04, 2021 by R. Chandra

Amazon India - Product Returned and refund denied ^Closed

Earlier amazon delivered me a different product which I haven't order and only of the executive had only requested my return pickup for the same issue and after returning the product amazon declined my query by saying you have given us the diff...

Feb 03, 2021 by Samarth Goyal

I ordered Samsung Tab A* from Amazon India during republic day sale in exchange offer. I got my delivery before time but delivery boy reject my exchanged phone. I don't have any problem about this. I said him delivered my product next day when ...

Jan 28, 2021 by Harsh Joon

I ordered Noise Air buds from Amazon on *th of Jan **** and after repetitive complaints they did'nt delivered my order yet today on **th Jan ****.So ,I decided to take legal action to get my money back....

Jan 25, 2021 by Vinay Kumar

Amazon India - Empty BOX delivered from Amazon and now not giving refund ^Open

Ordered a watch from Amazon for my mom. The seller was cloudtail. Paid the entire amount and it was supposed to be delivered by Jan *rth. But it didn't get delivered and at the same time they updated the order status in the site showing deliver...

Jan 20, 2021 by Joji

Amazon India - Absence of Escalation Matrix ^Open

There is only one level of escalation in case of customer complaints. Such escalation matrix is simply not possible and fair for customers. Amazon should seriously consider adding at least * more layers of escalation including ombudsman kind of...

Jan 12, 2021 by Rajesh Bagaria

Amazon India - Return pickup was not happening ^Open

I have purchased* books named fetkarini tantra (order ID: ***-*******-*******) and Brihad Nila Tantram (order ID: ***-*******-*******) books from amazon. I have requested for return of this * books on December **, **** but till now there return...

Jan 04, 2021 by R. Chandra

Amazon India - Wrong product delivered by Amazon India ^Closed

I ordered the Lego Boost toy for my son as a Chirstmas gift on Dec **th but I was delivered a wrong product on Dec **rd. The product has a ** days return policy but Amazon India is not allowing me to return the wrong product and I am not even a...

Jan 02, 2021 by Senthil Kumar S

Amazon India - Selling book with out any MRP ^Closed

I have purchased a book Named HINDU TANTRA SHASTRA from Amazon India online website on December **, ****. I have received this book on January **, **** and i have noticed that the seller has scratched the MRP on the Book and sold the book with ...

Jan 02, 2021 by R. Chandra

Amazon India - Money not Refunded ^Open

I got a call on **th December from Amazon India. They told me that I have Won a Lucky draw and I have to abide by the terms and conditions to claim that reward. So I did what they told me to do. After that they asked for Gst Tax and told me tha...

Dec 29, 2020 by Sonali Sharma

Amazon India - Privacy concerns ^Closed

On ** December ... I received a call from ********** ..and they were claiming that it was from Amazon service center Noida and the company girl told her name Ishika and she was claiming that she is from Amazon company centre and she said iphon...

Dec 25, 2020 by Mehak Chauhan

Amazon India - Defective item ^Closed

I purchased solimo fish brand oil capsule... I am using this product since last * Months... But this time I got this defective... I call and messages several time to Amazon but no one helped me.. I contacted almost **-** times... This product d...

Dec 24, 2020 by Abhishek

Amazon India - Refund not provided ^Closed

I Purchased a Washing Machine from Amazon India on *th November which was to be delivered on **th however the same was not delivered when contacted Amazon they asked me to cancel the order because of some delivery issue at their end and place r...

Dec 15, 2020 by Deepesh

Amazon India - Amazon frauds ^Open

Amazon india or Amazon.in is becoming totally fraud now a days. There was an offer of flight booking to get *% cashback upto *** in my account i fulfilled every single t&c as it was mentioned but they didn't credited a single penny as cashback ...

Dec 15, 2020 by SAURABH KUMAR

I PLACED ORDER on amazon on ** November **** of TOTAL ***.** ORDER # ***-*******-******* boAt Rockerz ***v* Wireless Neckband with Bluetooth V*.*, Up to **H Nonstop Playback, Dual EQs, Lightweight Magnetic Earbuds, IPX* Water Resistance, ASAP...

Dec 14, 2020 by NITIN PATIL

Amazon India - Received a clone product ^Open

I ordered Airpods Pro from Amazon, and I received it on **th December ****. After checking, the serial on the box, and inside the charging case of the Airpods Pro was different, I complained to Amazon customer service regarding the same on **th...

Dec 13, 2020 by Rushi

Amazon India - Money not refunded ^Open

My complaint is against Amazon India. I am a seller on Amazon. I sell cash counting machines. Many a time, buyers return the machines. Sometimes, Amazon never delivers the returned machines back to me. They have a Safe T feature where sellers c...

Dec 08, 2020 by Shabbir Muckra

Amazon India - Cashback ^Open

The issue is about cashback, during "great Indian festival" there was an offer going on for the instant cashback from bank and Amazon.Regarding the same I made a purchase of Rs ***** from Amazon and I got an instant discount from the bank of Rs...

Dec 03, 2020 by Fauziah

Amazon India - Cashback not received ^Open

Hello Sir/Madam, I registered a complaint on Amazon on **st of Nov-**** regarding not receiving the cashback on * order payments I made on SWIGGY using Amazon pay platform as a payment mode and successfully using code APAY**. This code ensures...

Dec 01, 2020 by Pallav

Amazon India - Ball pen 2 USB cable instead of an Apple Pencil generation ^Open

Received Stone against Ordered Phone...

Nov 26, 2020 by Nitesh Pradhan

I had ordered Apple Pencil *nd Generation from Amazon. Instead I received a package which was filled with a ball pen and * usb cable. I have been talking to Amazon Customer Care since two weeks but still they have not picked up the product and ...

Nov 25, 2020 by Sanjana Verma

Amazon India - Old and torn nike shoes ^Open

I ordered Nike shoes for Rs. ****.** INR (Order ID (Friday, ** October, **** / ***-*******-*******) Instead, I received torn and old shoes. I ask for a return. Delivery boy came on **th Nov (today) but refused to pick up the defective shoes...

Nov 21, 2020 by Kiran Ramakant gore

Amazon India - Damaged Product Received ^Open

I purchased Noise X* Pro ear buds from Amazon india which was delivered to us on *th Nov' ** having invoice no. IN-BOM*-*******. However after open delivery package it was Observed that product was already used , charger was missing & packing w...

Nov 19, 2020 by SANDESH CHANDRAKANT GURAV

Amazon India - Amazon not refunding my money ^Open

I ordered a laptop from amazon. But at the time of pick up, they took pick up and then they denied refund of the item. Telling that they are investigating on this matter. And they prolonged the investigation process and then now they are denyin...

Nov 17, 2020 by SHANTAM SINGH

Amazon India - Amazon malpractice to earn extra from rejected exchange order ^Closed

On *th November **** placed an exchange order No.ORDER # ***-*******-******* for my old TV with a new TV. For this exchange Rs. **** was deducted. Additionally Rs. *** was taken as pick up charge against separate order No.# ***-*******-*******....

Nov 10, 2020 by Sujit C

Amazon India - Received a fake product even in replacement from amazon ^Open

On **/**/**** i received a pendrive (SANDISK CRUZER BLADE **GB) WHICH I ORDERED FROM AMAZON FOR *** RS.THE SELLER WAS BEST BUY INDIA PVT. LTD. WHEN I OPENED THE PARCEL AND SAW THE PACKET IT WAS LOOKING LIKE A FAKE PRODUCT AND WHEN I ...

Nov 10, 2020 by Syed Saquib Sayeed

Amazon India - Fake product Delivered ^Open

I have purchased a Dell Laptop Battery, Which stopped working within the warranty period. So, I contact the manufacturer Dell, after checking the images and bar_code of the battery, the told me that this is not a genuine dell battery and sugges...

Nov 09, 2020 by Saurav Kumar Pal

Amazon India - Pickup taken but refund not given ^Open

I had placed order from amazon and had sent them this email as well. I had placed an order from amazon carrying order no. ORDER # ***-*******-******* i.e.Protoner PR*IN* *-in-* Blend Multi Bench for Home Gym on **th October ****. I receive...

Nov 09, 2020 by Ashish Bharti

Amazon India - Package Not Delivered ^Open

Product not delivered. Order date **th October ****. The app shows delivered on **th October. When I contacted Amazon on **th October they told me the exchange policy got over on **th October **** and I cannot get an exchange of the product. Or...

Nov 07, 2020 by Himanshu Dhingra

Amazon India - Wrong item was delivered ^Open

I ordered a motherboard for my computer worth Rs.***** , and instead was delivered computer mouse worth Rs.***. I contacted amazon around * times and the customer care executive said that an executive would come by to pick up the wrong item and...

Nov 03, 2020 by Abijit P

Amazon India - Return Refund of Wrong Product ^Closed

Received Old Used Leather Shoes Instead Of Skechers Men's Overhaul-Primba Black Sneakers-* UK (** US) (*****-BBK). Now Amazon is saying that we have accepted your request to return the wrong item your received, but the Amazon Pickup servic...

Nov 02, 2020 by Sahil Garg

Amazon India - TV Installation not completed ^Open

Hi Team, This is to bring to your attention that I bought a OnePlus Y Series *** cm (** inches) Full HD LED Smart Android TV **Y* (Black) (**** Model) from Amazon India which was delivered on **th October. Invoice attached had a different cust...

Nov 02, 2020 by Sajjad Ahamed

Amazon India - Order Not Delivered ^Closed

I ordered a product from Amazon on **th of August **** during Amazon Great India Sale and the mentioned delivery time was **th of August ****. I contacted the customer service executive for more than ** times over telephonic conversation and ...

Oct 29, 2020 by Lakshayender

Amazon India - Fraud delivered wron defecient model of laptop ^Closed

Date ofpurchase: **/**/**** Description of incident:- Purchased LenevoThinkBook ** IML model **RV**DJIH with Microsoft office home & student **** lifetime edition but Seller delivered Lenevo ThinkBook ** IML model **RV**DDIH without Microsof...

Oct 14, 2020 by Dr Raj Kishore Singh

Amazon India - Return and Refund Issue ^Open

Hello sir, Kindly check the below complain and it's against Amazon India. ORDER # ***-*******-******* Company: Amazon.in Complain: I have ordered Acer Nitro VG***Y **.* inch Full HD IPS Monitor from amazon and I got it delivered. I was not ...

Oct 04, 2020 by Subhajit Das

Amazon India - Received empty box ^Closed

Respected sir I had ordered sony wi **** xm* costing ***** and my order got delivered on ** September ****, but i had received empty box and the contacted to customer care Amazon, they said investigation will take * day so please contact on ...

Oct 02, 2020 by Shivam rai

Amazon India - Fake product ^Closed

I ordered a product from amazon. Its fake. I checked the seller history and all his products are fake. I told it to amazon twice and they said they can't do anything. They can just give feedback to seller. This seller has cheater thousands of c...

Sep 26, 2020 by Sandeepan

Amazon India - ITEMS NOT DELIVERED ^Closed

ORDERED SIX ITEMS FORM AMAZON ON SEP **, ****. RECEIVED ONLY *. AMAZON UNWILLING TO REFUND FOR THE LOST ITEMS....

Sep 24, 2020 by LESLEY JEBARAJ

Amazon India - Refund delayed more then 90 days ^Closed

I had placed an order with Amazon India, it was a PSU for my Gaming PC which was dead on arrival, later I cancelled the order and Amazon agreed to refund the amount, as I decided to buy the same part from local store since Amazon was taking abo...

Sep 24, 2020 by Bulu Pattanaik

Amazon India - Damaged product on arrival ^Closed

I got the product damaged on arrival and I am not pleased with amazon for its product and services. My Order date was **-Sep-**** and Order no is ***-*******-******* Got my product delivered on **nd sept. I opted for a return and my return ...

Sep 24, 2020 by Akaba Imchen

Amazon India - Item is dead Not picking the item and not giving refund ^Closed

I have ordered a Samsung Galaxy M**S Phone (Order Number - ***-*******-*******) from Amazon.Com The Phone was dead on the arrival, Amazon sent their Technical team and confirmed the same. amazon.in first booked the replacement and then cancel...

Sep 23, 2020 by Ankit

Amazon India - Delivered wrong product and not taking it ^Closed

I bought a product from Amazon on **th sept, delivery **th sept (Wzatco projector Rs-*****) but they shipped cheap and wrong product (Unic projector around Rs - ****-****). I called the **th sept to customer support and put the return and refun...

Sep 22, 2020 by Bhaswar Mandal

Amazon India - Earlier made to suffer for replacement and now for return for the same product ^Closed

Ordered Mobile (OnePlus *t) - *th August **** Received defective product - **th August **** I ordered replacement product - - **th August ****. Amazon itself made it self return order and I was not even informed about that. After calling ...

Sep 22, 2020 by Atul Kotalwar

Amazon India - Package not deivered ^Closed

I ordered samsung M** on *nd sep, it was supposed to delivered by **th sep. Still its not dispatched and now delivery date has been changerd to * oct. Also I am not able to cancel it that means my **k got stuck .They are telling not shipped yet...

Sep 20, 2020 by Shalini Kumari

Amazon India - Item missing package opened ^Open

This is to inform you that I have placed an order "Redmi Note * (Aqua Green, *GB RAM ***GB Storage) - **MP Quad Camera & Full HD+ Display" on August *, ****. The Order #***-*******-*******. I placed another order woman Jeans on the same day, an...

Sep 10, 2020 by AMIT KUMAR ROY

Amazon India - Samsung Galaxy not delivered but showing Delivered ^Closed

I have ordered Galaxy M**s during amazon prime days on *th Sep **** and lenovo Legion Y*** on *th Sep ****, they send me the * products with single tracking id on **th I got the notification that my products will get delivered today but provide...

Aug 31, 2020 by Kumar Pratikchit

Amazon India - Refund Replacement of ORDER ^Open

I have purchased an OPPO A* **** with ORDER # ***-*******-******* dated **.**.****. I received this phone on **.**.****. When i have opened this phone I came to know that the SIM slot of the phone is not working and the IMEI number showing on ...

Aug 29, 2020 by Amit Solanki

Amazon India - Order Item accepted delivery is delay by 12 days ^Open

I have ordered a pc component on *th August, I received the majority of items by **th august and they provided me a returning date by **rd. One item motherboard got delayed by them to **th Aug (promised date was **th Aug), Now I am in loss beca...

Aug 13, 2020 by RATNESH SINGH PARIHAR

Amazon India - Account closed ^Open

My account has been closed from past * years saying there is another account' and due to their policy. I had done no error. They had closed account' abruptly . There is around *k+giftcard amount which they dint refund me...

Aug 09, 2020 by Sanjay K

Amazon India - Amazon product fraud ^Open

Dear team Voxya, I had received a faulty product (Mobile- POCO F*) from amazon. After I complained them, they told me to self return it to them, so i returned it via speed post. But amazon claimed that they have received a different product, ...

Aug 04, 2020 by Amit Nikam

Amazon India - Wrong Item received from Amazon ^Closed

I reported same day within * hours when i received item vide order no. ***-*******-*******, that received wrong item which i not place order. the item is useless for me. But i not received any positive response from Amazon till date. nor cha...

Jul 28, 2020 by Debasis Bhaduri

Amazon India - Amazon package not delivered but money debited from bank ^Open

I had ordered a phone from Amazon. The order date was of **th July and I was promised that the phone will be delivered by **th of July. I am a prime member and our deliveries are more on priority basis, however, due to the COVID situation I did...

Jul 27, 2020 by Kunal Patrawala

I have ordered a refrigerator and it was supposed to be delivered on July **st ****. But till today I did not get that. I am asking them to cancel the order but they say they cannot cancel it as well. So my money is gone and am cheated by Amazo...

Jul 26, 2020 by Sandipan Mazumder

Amazon India - Refund Not Received ^Open

I ordered the following items from Amazon.in on date * June, **** of Rs. ***** *) LG ** L Convection Microwave Oven Rs.**,*** *) Ezee Garbage Bag - ** Pieces Rs.*** *) He Sarv Apalyala Kothe Nenar Rs.*** *) Milton Thermosteel Flip Lid Flask...

Jul 25, 2020 by Jayesh Karadkar

Amazon India - Received Empty Box ^Closed

We Received an empty box on **th-july-**. after calling to the customer Care they told us to wait for * to * days which is ending today(**th_july-**), Now they are telling me everything is ok from our side so you are not eligible for the refund...

Jul 24, 2020 by Keshav

Amazon India - Product is not working ^Open

I ordered Aquafresh Swift Water purifier from Amazon (worth Rs. ****/-). It was delivered on **rd May, ****. When I called for installation, I came to know that the service is not available in my town (Latur). I paid Rs. *** and get it installe...

Jul 23, 2020 by W Building

Amazon India - Return on refund Replacement decline and delivery boy was drunk no action taken even after complai ^Open

I placed an order of "Prestige Marvel Glass * Burner Gas Stove (Black)" on ** March **** and placed the request to return the same because I got the damaged product. Because of the lockdown in my city (Faridabad), I canceled that order after...

Jul 22, 2020 by Sourabh

Amazon India - Pick up done refund not issued ^Open

Order no. ***-*******-******* - This issue has been pendig since **th June with more than ** emails to Amazon India including its India head Amit Aggarwal and CEO Jeff Bezos. The item was picked up from me and later cancelled by the pick up t...

Jul 19, 2020 by Sushant Prakash

Amazon India - Refund not processed ^Open

Order no. ***-*******-******* - Issue pending for over a month now. I received a tampered product from Amazon which had a different product and not the Bose speakers. I immediately called up the escalation team and lodged my complaint. After hu...

Jul 18, 2020 by Sushant Prakash

I ordered pigeon induction on **th June which delivered on **th June and it was damaged. I placed replacement within * hour. On *nd July delivery declined to replace although he was having my replacement order then I asked him the reason he cal...

Jul 09, 2020 by Anand Gupta

I ordered my product On **th June. The status of order was changed to delivered on **th June. But we did not get the product. Ever after complaining to the Amazon customer service, they could not investigate this mishandling....

Jul 04, 2020 by Mridula Singh

Amazon India - Prepaid Order Amazon India Don t Deliver My Product and Force Me by Chat Team To Cancel This Order ^Open

I had ordered Resmi note * pro from Amazon on **th June **** by flash sale and it was supposed to get delivered on **th June ****, but still I have not received the package, I called customer service *-* times for my package, but they every tim...

Jun 23, 2020 by VIPUL AKHEDI

Place Ordered ** May ****. Expected Delivery by * Jun ****. Now Showing Preparing for Dispatch. Was expected by * June, We’re sorry your package is late. We’ll email you as soon as we have a new delivery date and we’re making every effort...

Jun 20, 2020 by Nirmal Audichya

BEWARE OF AMAZON INDIA - A FRAUD COMPNAY I ordered Hawkins pressure cooker safety valve on ** May **** with full payment made and expected delivery was ** May. Package was no delivered to me kn ** th May and then I tracked the package on ** ...

Jun 02, 2020 by MK GHOSH

Amazon India - Pathetic Quality Face mask received ^Open

Dear Team Amazon, This is to inform you that recently I have ordered two masks but Masks are very poor quality, I did not like the feel or comfort of the material. Its so hard and the threads stick out. I had a rash on my nose after wearin...

May 28, 2020 by Shrikant R

Amazon India - Package delivered but contents are less in quantity ^Closed

I ordered Head & Shoulders shampoo *** ml from Amazon. I did receive my package. When I opened the package shampoo was all over in the box, it got spilled in transportation, my bottle was half empty. I wrote a review on Amazon saying that eithe...

May 12, 2020 by Shweta Singh

Amazon India - Amazon India Seller account suspended long time ago seller account still suspended ^Closed

Order id ***-*******-******* I have ordered a mobile phone on date ** march but upon tracking the product has been delivered to any other pincode so I filed a claim of refund but its have been cancel by amazon.in and they are not responding or...

Apr 08, 2020 by Pratyush behera

Amazon India Seller account suspended , more than * month ago our seller account still suspended . They not opening the account or stop to responded to us . Help please ....

Apr 04, 2020 by FATEH MOHAMMAD SAIF

Amazon India - Refund status of amazon order id syska power core 100 bk lithium polymer power bank black ^Open

A return request placed for Amazon Order ID ***-*******-******* containing Philips SHE****BK/** Upbeat Earphones with Mic (Black) and Syska Power Core *** P****B-BK *****mAH Lithium Polymer Power Bank (Black) on **th Feb **** and scheduled for...

Mar 12, 2020 by Sidhartha nayak

Amazon India - MisSelling Products on Amazon Website ^Closed

I purchased a Dining Table Set from Amazon on **-Feb-****. Specifications very clearly state that the product includes Dining Table and * Chairs. After placing the order, the product was delivered without * Chairs. On Enquiring about the produc...

Mar 07, 2020 by HIMANSHU

Amazon India - Wrong item delivered ^Open

I ordered for one bpl dopler from Amazon. Com India for family use,but they delivered item in the package.so i olaced a replacement request.the pick up guy refused to take the wrong item.now they are saying they cant do anything more....

Feb 27, 2020 by Vishnu pillai

Amazon India - I got already used phone on Amazon ^Open

I bought new *+ *T pro mobile phone from Amazon india. I ordered it on *rd February ****. I got the delivery on *th February ****. As soon as I started phone it was activated on *th November ****. That means it is an used phone. Moreover it is...

Feb 20, 2020 by Yogeshwar Walture

Amazon India - Amazon ^Open

I had ordered for a new phone and along with replacement of my old phone. I by mistake left sim in old phone, realising that called Amazon within * mins of delivery. Amazon replied they have no details of the agent who took my phone. I ha...

Feb 16, 2020 by ADITYA ANNAPRAGADA

Amazon India - WRONG PRODUCT DELIVERED ^Open

I made an order on **th December, **** for a phone NOTE * PRO (SPACE BLACK, *** GB, *GB RAM) online through Amazon India. The product was sent by Hardik Associates. Payment method was Pay On Delivery. Order number was ***-*******-*******. But ...

Jan 07, 2020 by RAJEEV ARORA

Amazon India - Continous Delay of my product ^Closed

I ordered my product (order number - ***-*******-******* ) on ** December **** from Amazon.in . On the particular assurance that ordered will deliver between ** December **** to * January **** coz i have to leave the place on pre schedule date ...

Jan 02, 2020 by Abhishek Tiwari

Amazon India - Non Return of Mobile phone or its Exchange ^Closed

We have bought Samsung m** from Amazon vide order I'd ***-*******-*******. This is an older version of M**S which we came to know immediately on delivery. Without opening the box we request Amazon to either take it in return or replace it with...

Dec 22, 2019 by Alpa parekh

Amazon India - Package faulty ^Closed

I had ordered a bowling machine from amazon, the product got delivered however was faulty and I put a replacement but no one has come to pick up the product nor the replacement has come ...

Dec 14, 2019 by Shreyash

Amazon India - Defective Product Provided by AMAZON INDIA ^Open

They have provided me the defective good * times all * times the product was defective. Product is delivered to my home but showing not delivered to them. I've talked with AMAZON representative and explained them the whole scenario, got pickup ...

Dec 14, 2019 by RAJKUMAR VITTA

Amazon India - PACKAGE NOT DELIVERED ^Open

Hello sir i am Debasis senapati and i am from odisha.i was order a generic home gym combo ** kg on ** September **** from amazon and it will be delivered between ** october to ** november .i was just waiting * months for this product ,i was cal...

Nov 21, 2019 by DEBASIS SENAPATI

Amazon India - Refund ^Open

Order # ***-*******-******* Ordered one plus *T from amazon india, its a Defective phone in display fingerprint doesn't works. Technician confirmed Defective handset, i requested for refund not a replacement phone because i am really afraid ...

Nov 20, 2019 by Denzil Francis

Amazon India - Refund not provided ^Closed

About a month ago I purchased a guitar amp through online payment Order no***-*******-******* of ***** rupees after six seven days I received it and while unboxing I heard some noise and it turned out that the amp was damaged the speaker inside...

Nov 16, 2019 by Dipam

Amazon India - Different Serial Number on Product and Invoice ^Open

I have purchased HP Sprocket *-in-* Portable Photo Printer and Instant Camera **th March ****. A few months later when there was some problem with the product, I went to the service centre, the serial number on the product was not matching the ...

Nov 16, 2019 by Vivek Maurya

Amazon India - Package not Delivered ^Open

I bought Adata HD***M Pro *TB from Amazon on * oct **** , product was good as expected ,very slow transfer speeds in kbps. I tried to return product , but , they scheduling pickup from * Nov **** (Daily) , Amazon agent never come for pickup , n...

Nov 07, 2019 by Hemendra kumar Singh

Amazon India - Package not delivered from Amazon ^Open

My grievance is against online shopping fraud from Amazon. I have ordered a sofa set with order ID ***-*******-******* on October *, ****, from Amazon. The tracking ID ************ shows that the item is delivered to the ordered address. But I...

Nov 06, 2019 by Atul Saxena

Amazon India - Wrong statement that delivery agent could not contact over phone ^Closed

Since last Friday (**th October), my orders are returning to seller. Online status is that agent could not contact me over phone. First of all, my phone is in good condition and network alright. I have received many calls over my phone. On **...

Oct 16, 2019 by Mridula Biswas

Amazon India - Wrong Product Received ^Open

I have ordered Samsung M**s ***GB White Colour Mobile. They have sent me samsung M**s Black color Mobile with **GB Storage. I am keep calling them and following their instructions but still there are not providing any replacement arranged. They...

Oct 15, 2019 by Guneetsingh Harrar

Amazon India - Tampered Package Missing product ^Open

I ordered a bluetooth Headset Sony MDRXB**S for INR **** from Amazon affiliate Apario Retail, knowing it is amazon fulfilled and because I trusted Amazon previously. I Ordered the product on the **th OCT ****, and opted for express next day bef...

Oct 12, 2019 by Icchit Sharma

I have not received the package still they are sending emails that the package is delivered on *th October.. but I haven't received any package. Unable to contact customer care....

Oct 11, 2019 by Nidhi Bhaiya

Amazon India - Refund not given by Amazon ^Open

I purchased panasonic LED ** inch from Amazon company via ordered No. ***-*******-******* of Rs ***** on dated **th Jan **** when this product delievered to me I found the product is damaged and suddenly I registered my complaint against recei...

Oct 06, 2019 by Yogesh kumar

Amazon India - Amazon Sold invalid Voucher ^Closed

I have purchased Taj Epicure membership voucher for ***** from Amazon but that Taj is not accepting saying they dont accept vouchers from Amazon and in my existing membership I have points worth ***** and I lost it because I am unable to renew ...

Sep 30, 2019 by Moulieswaran

Amazon India - Package not delivered in full ^Open

I have order two sets of ladies suit from Amazon india. Which was delivered not delivered in full . My dispatch order receipt is showing one delivered but amazon is telling my order was delivered in full, again and again I contacted with them....

Sep 23, 2019 by Rohit Dhanda

I have purchased a printer from Amazon which was not delivered to me but company is showing that they have delivered the item to me, I complained to company of non delivery of goods but company is not showing any proof of delivery and giving an...

Sep 20, 2019 by Sunil Yadav

Amazon India - Wrong package delivered ^Open

I ordered a ***** worth phone from Amazon.in and received different phone worth ***** customer care personnel say that they had delivered me the correct package bit i have bills and the other phone as evidence...

Sep 11, 2019 by Vishnu Dutt Sharma

Amazon India - Amazon cashback not issued ^Open

On **/**/**** I collected an offer coupon from Amazon that promised cashback of up to Rs. **** on making a third party (Coolwinks) purchase of Rs. **** or more. The offer was valid from **/**/**** to **/**/****. One day later on **/**/****, aft...

Sep 05, 2019 by Sanjeev Kumar Mishra

I had ordered with Amazon some urgent baby products and I really wanted them.i am a prime customer and I was expected to receive the delivery by , Friday Aug **,****, however the product never got delivered and they issued a refund without even...

Aug 31, 2019 by Prasun Chakraborty

Amazon India - Amazon/seller cancelled my prepaid order just one day before delivery ^Open

I want to file a case against Amazon India as I haven't got my product and payment has been done. Amazon is showing that your product has been delivered my order #***-*******-*******. It's my humble request to you please look after it as their ...

Aug 21, 2019 by Junaid Alam Ansari

Amazon India - Not honour order ^Closed

I had ordered a Jewellery box thru Amazon on occasion of Rakhj on **th August.However after taking the order it was suddenly informed after *days that order cannot be delivered.Wasted my time and my prestige was harmed without my fault.My money...

Aug 18, 2019 by Sanjeev Dobhal

Amazon India - Different phone received ^Open

I have ordered one plus * Pro but there was a different used phone in the box. When I immediately called amazon they told me to wait for * days but they took * days to revert and said they can't do anything. Seriously? My **k is at stake here a...

Jul 29, 2019 by Rahul Sardana

Amazon India - Account got closed ^Open

I have recently ordered multiple items around * items. The total amount being in excess of Rs *****. If you are closing this account I may face huge problems in future as a lot of amounts will be on hold. Please help me with these queries: *. ...

Jul 24, 2019 by Kislay Nikhar

I placed an order( Order # ***-*******-******* ) for item Havells Nicola ****mm Ceiling Fan (Pearl Ivory, Pack of *) on ** July via Amazon.In & paid total amount of **** INR via Amazon Pay payment method. Please refer attached order invoice f...

Jul 24, 2019 by Anshul Gaba

Amazon India - Package has not been delivered from last 1 month ^Open

We have ordered for CROMA CRAK **** **** Watt FOOD PROCESSOR on **th July vide order No. ***-*******-******* of Rs.****/- but they delivered Ghadi Detergent Powder to my son with all written details of Croma Crak. On the same day, we have lodge...

Jul 22, 2019 by Anupam Srivastava

Amazon India - Returned Item is not picked up yet ^Open

SIR, I BOUGHT LG *.* kg Semi-Automatic Top Loading Washing Machine (P****R*SA, Burgundy) FROM YOU BUT THIS IS NOT THE PRODUCT I ORDERED. IT IS MISSING SOME IMPORTANT PARTS SUCH AS FILTER AND OTHERS. SO I have made a return request and amazon ...

Jul 13, 2019 by BHAVNA K PARMAR

Amazon India - Wrong item sent ^Open

I ordered the WD Hard Disk * TB. But I received a wrong product on ** June that was Seagate Hard Disk * TB. I also raised a complaint and then the customer service is saying that we have done our investigation and your refund cannot be processe...

Jun 15, 2019 by Mandeep Gujral

Placed order twice with amazon, and never received them but an excuse that package has been damaged in transit, I fail to understand how steel pins can be damaged in transit. Amazon india is cheating by cancelling previous order and forcing cus...

Jun 12, 2019 by Usman

Amazon India - Empty package delivered ^Open

Order id *****************. I ordered a perfumes combo. Its sent by delhivery courier. I call them * times but they lastly said we can't deliver in your location at this time. I said that please give me your address so I can take my parcel. Aft...

Jun 11, 2019 by Kailash chand

Amazon India - Order delivered but item is missing ^Open

Order id - *****************. I order a Tresseme shampoo combo on **th May. It was sent by Gati courier. I call them * times but they lastly said we can't deliver in your location. I said that give me your address so I can take my parcel after ...

Jun 11, 2019 by Kailash chand bairwa

Amazon India - Deliver me a wrong mobile ^Open

I ordered a Realme u* which order id ***-*******-*******. It's delivered me to *th May but when I said for open delivery to courier agent, he said it's not our policy. I came home and when I open I found the ikall mobile box, not a realme box i...

Jun 11, 2019 by Shiv kumar saini

Amazon India - Money has been robbed ^Open

என் பெயர் M. Balasaranya. நான் coaching class படிக்கிறேன். என் அக்கா பெயர் M. Balaselvi southern railway department இல் work பன்றாங்க. வணக்...

Jun 09, 2019 by M. Balasaranya

Amazon India - Not received any proper answer about my replaced product from Amazon ^Open

I have bought an honour band * blue and returned it due to some fault in it for a replacement on **th May ****. The delivery boy has picked it on **th May ****. It was well within the replacement period offered by the company. The Amazon site i...

Jun 07, 2019 by Vivek Shandilya

Amazon India - Not accepting returns for damaged product ^Closed

I had ordered Samsung s** mobile phone on amazon for gifting it to my friend for a birthday. When it arrived the box was broken and I had to leave for Bhopal next day morning where I needed to gift it to my friend. It was very disappointing to...

Jun 07, 2019 by Om Parkash Verma

Amazon India - Refund not processed ^Open

I had ordered an anti-static grounding mat on ** January **** from Amazon.in with Order# ***-*******-*******. When the mat came in with a hole and with rusted components. I filed a return request. Since pickup service was not available in my re...

Jun 06, 2019 by Ram Kishan Sharma

i ordered a pair of sparx sandal by debit card on amazon. but size of sandal isn't fit. so i return my order on date **/**/**** but till now i don't received my refund in my debut card. i call to amazon custmer care many times. but they didn't ...

Jun 03, 2019 by rajesh kumar mehra

Amazon India - Refund not received ^Closed

I have cancelled my order - Makeup Revolution Illuminating Fixing Spray, Order id - #***-*******-*******. I have cancelled it on **th May. I have called their customer care they said that the refund will be credit in *-* working days. After * d...

May 25, 2019 by NILANJAN SAHA

My order date * May **** with order id-***-*******-******** with prepayment price **** Rs. After waiting one week when I saw the mail its show that package was handed directly to the customer and signed by me which does not happen. I call the c...

May 20, 2019 by Shobhit khatana

Amazon India - Amazon manipulate and make fool to customer ^Open

I didn't get a product but it is showing delivered in my account. There should be two items in a box but only a single product I got. After complaining about the issue they refuse to refund me back. They have given the same tracking id to two ...

May 18, 2019 by Poonam negi

As the problem is with the Lenovo laptop that I purchased and the Amazon has appointed a technician for the first time who came and verified the laptop and mentioned the issues in his report. Amazon got an update that the issue resolved which w...

May 16, 2019 by PRERAK JAIN

Amazon India - Duplicate product delivered ^Open

Duplicate watch of guess brand worth around ***** rupees was delivered to me on *th April. In spite of several complaints through the mail, nobody bothered to call and resolve my issue. I emailed to amazon nodal officer also but they ignored. I...

May 09, 2019 by AUGUSTINE RAJKUMAR

Amazon India - Part missing from the box ^Open

I ordered Samsung Galaxy M** from Amazon. But I receive a canon broken adapter inside the box. I raised a complaint in Amazon on ** April **** against order number ******* but I did not get a response from Amazon. Whenever I contact Amazon on p...

May 08, 2019 by Sandeep kumar

Amazon India - Got tiles instead of laptop ^Closed

I ordered an LG Gram i*, laptop from Amazon.in on *th April. Received order on **th April. Opened the box within ** min of receiving and got cement tiles inside. On my complain, Amazon said they will investigate it. They took ** days and on **r...

Apr 23, 2019 by Rakesh Parashar

Recently I lost my mobile on the train. So I ordered a new phone Redmi *a from Amazon India app. I paid an instant payment and placed my order on ** April ****. The expected delivery date was ** April ****. I was regularly checked and tracked m...

Apr 23, 2019 by Srinath

Amazon India - Fake goods sold ^Open

I ordered a SanDisk Cruzer Blade ** GB pen drive from Amazon India website on the **st of February ****. Delivery was around **th February ****. The pen drive stopped working on the *th of April ****. Since Amazon India website has a **-day ret...

Apr 17, 2019 by Jude Saldanha

Amazon India - Parts of the delivered product are missing ^Open

I have ordered a product from this website. Still, it has not been delivered. Please do the needful....

Apr 11, 2019 by Ramkumar

I have purchased Bose Soundbar *** from Amazon and as per their website, it shows ** soundbar, ** rear speakers and ** woofers. But when I received this order yesterday evening there was only one product delivered. There was no other item which...

Apr 11, 2019 by Dharmendra Rajput

Amazon India - Cheating customers by making false statements ^Open

I had returned a product a few days back but haven't received a refund even after soo many days. Amazon has changed its policy to harass and cheat customers they take a hell lot of time refunding customers. While all other online shopping sites...

Apr 06, 2019 by Prachi

Amazon India - Refund not given ^Open

I want to inform you that a fraudulent transaction has been made on my amazon account dated on **/**/**** in the name of Komparify for Rs ***.** which was not done by me. It's a third party application and had a tie-up with Amazon. I have writt...

Mar 20, 2019 by MOHD RAHEEL KHAN

Amazon India - Fraud by the company ^Open

I had ordered dji tello drone with HD camera worth Rs. ***** (prepaid by credit card) from Amazon.in on **/*/**. Order number was ***-*******-******* The seller was ‘Global digital India’. On **/*/** I received the package but on opening th...

Mar 17, 2019 by Mohit Mathur

Amazon India - Not received refund amount ^Open

On *th of March **** I've ordered a product but by mistake, it had gone to another address after that I requested to change the delivery address but they said that they are unable to change the address and said cancel the product and replace th...

Mar 15, 2019 by Pratik

Amazon India - Product not delivered ^Open

I ordered a gold necklace from the Amazon.in and last delivery date was on *th March ****. I waited for the product but now I am worried about my product. Seller provided me with a fake tracking no. and is not answering properly. Earlier after ...

Mar 13, 2019 by Sadhana

Amazon India - Unable to claim gift card ^Closed

I had received a personnel e-gift card on Jun **, ****, at my email address. If I try to claim, it says its already claimed. But I have not shared the details of the gift card with anybody. Even the person who gifted me also has not shared the ...

Mar 02, 2019 by Abhishek BC

Amazon India - Refund not given ^Open

I have purchased Skullcandy smoking buds * earphones from Amazon on **-Jan-**** for ****₹. It has amazon's choice mark but it is sold by Muzik hub. Since it was not compatible with my laptop so I decided to return it and to buy a Bluetooth he...

Feb 26, 2019 by MANMOHAN PANDEY

Amazon India - Tracking shows delivered but order not received ^Open

I have ordered * items of amount Rs. **** /- which already paid to Amazon on February *, ****. * out of * is received but * out of * are not received. But in my Amazon account shows all items are delivered but I did not receive any orders and n...

Feb 26, 2019 by Vinay Singh

Amazon India - Cashback Not Received after 2 months ^Open

I placed an order from amazon.in on **rd Dec worth Rs. ****. There was an offer that if i place an order more than Rs. ****, i'll receive the cashback of Rs. ****. It's been almost * months and i am yet to receive the cashback. The amazon custo...

Feb 12, 2019 by Tabrez Khan

Amazon India - Seller sent a different item ^Closed

On **th January **** I had ordered book named "Indian Bird Migration Atlas" from amazon.com. I got the delivery on **th Jan, I received a completely different item from what I ordered. There was no book instead there was a booklet/ magazine of ...

Feb 01, 2019 by SHUBHAM

Amazon India - Cashback not received from Amazon India ^Open

This is regarding a laptop trolley bag which was part of an order I placed on **nd December, ****, and I believe I am eligible for the Amazon cashback of Rs. ****/- which was applicable for fashion and luggage items at that time. However the cl...

Jan 31, 2019 by Deepnanda Ray

Amazon India - Missing of some parts of my product and refusal of refand ^Open

Amazon pickup boy picked up my product but amazon tells me your return was cancelled and they are not initiating my refund...

Jan 29, 2019 by sheikh khalid bin mehraj

Amazon India - False commitment not fullfill giving wrong information Order # 402-2573834-8461134 ^Closed

My order id is ***-*******-*******. The name of the product is Samsung J* * **** (Silver * GB). My registered address is **/**/**-** Varun Path, Mansarovar, Jaipur with PIN code ******. However, for the easy delivery, I put up the address of p...

Jan 28, 2019 by Prafful Saxena

Amazon executive promise me for resolution and if i cancell and order without offer ***** am totally disappointed i ordered galaxy a* with hdfc offer spend ***** and flipkart give *k cashback executive told me payment not succeed so instant dis...

Jan 28, 2019 by Rajneesh Garg

Amazon India - Package not delivered and no refund give from last 35 days ^Open

Order no. ***-*******-******* I ordered on ** dec **** nd delivery date was ** dec but amazon didnt deliver product nd as per policy they have to refund within *-* days but they didn't nd when I called customer care they didn't give me satisfac...

Jan 27, 2019 by Lalit kumar meena

Amazon India - Package Not Delivered ^Closed

I have ordered Real me * pro from Amazon. I got delivery date between ** to ** from a seller named Krrish hero selling central zone . According to last updated status this product was shipped on **th. However till yesterday there was no status ...

Jan 27, 2019 by Sangram Pradhan

Amazon India - Refund from amazon is not placed ^Open

I ordered a book from amazon named ‘ pediatrics for medical graduate by arun babu’ on **jan ****, by paying an amount of ₹***( ₹** from amazon pay + ₹*** by debit card of PNB). I canceled the order on **th jan & asked for refund. The ...

Jan 26, 2019 by Gourab Chakraborty

Amazon India - Courier boy updated wrong tracking nd not delivering my product ^Open

Amazon order ID ***-*******-******* Sir I order redmi y* from amazon and it is shipped via bludart today it was out for delivery but courier did not contact me nd intentionally updated wrong tracking so help me regarding the because it is seco...

Jan 26, 2019 by Ram krishna goswami

Amazon India - My order cancelled by seller after 3 days just before when it is going to delivered at my home ^Open

on ** night I ordered my Eureka Forbes vacuum cleaner from Amazon India and today when I asked the office in Patiala that my product is not delivered then I got to know that my product has been cancelled I call the Amazon customer care they sai...

Jan 25, 2019 by Ajay anand

Amazon India - Fake job offer lost money ^Open

Dear sir, I request you to please help me I losed my money in fake job offer Job name - amzon data entry operator I had applied on indeed.com for job. I had a call from global india. They forward my file to amzon hr rahul sharma. Whose ...

Jan 24, 2019 by Krutika Kale

Amazon India - Fraud done by amazon ^Closed

I ordered * vacume cleaners from amazon on sale but amazon cancelled my orders and saying to order again but now the prices are higher so please help me to get the products on sale price...

Jan 24, 2019 by Shifali

Amazon India - Soap received in place of Real me U1 phone. ^Open

I had purchased Mobile phone "Realme U* (Ambitious Black, *GB RAM, **GB Storage)" with "Serial Number: IMEI - ***************" Ordered on * January **** Order# ***-*******-******* with my register mobile no through amazon website. Same order d...

Jan 24, 2019 by Nitin Kanojia

Amazon India - Amazon India froud package delivery ^Open

I didn't order the product.package had my name, address and phone number so I took it. But later I found via costumer service that it was ordered from someone else account.i have talked to all of my friends but no one knows anything regarding t...

Jan 22, 2019 by Shivam Singh

Amazon India - Empty package received ^Open

I ordered dual shock * controller first received duplicate controller then in in replacement got empty box seller on was Game.Stores and it was prime fullfilled order then also this happens and amazon os now refusing to give refund...

Jan 17, 2019 by Harshit Arora

Amazon India - Fake Isopure protein powder delivered ^Open

Cloudtail is a big part of Amazon India selling products, I purchased Isopure protein powder strawberry and cream flavour from them but I was delivered a fake product without the seal. It has upset my stomach, taste is different and it doesn't ...

Jan 16, 2019 by Sulabh Misra

Amazon India - Refund not processed even after returning the item ^Closed

I returned the item, but amazon is claiming that they have got incorrect item. However that is not the case, I returned the correct item and now I feel cheated and despite contacting them, they have not provided any resolution....

Jan 14, 2019 by Saurabh Kumar

Amazon India - Item was missing in the package ^Open

I ordered a Philips Viva Collection HD**** induction cooktop from Amazon on ** december **** & recieved the package on ** december ****. After receiving the package when i opened it I found a brick & a piece of stone instead of induction cookt...

Jan 11, 2019 by shubham

Amazon India - Refund not credited till now, 2 year ago i purchase product from amazon. ^Open

refund not credited till now, * year ago i purchase some cloths from amazon but they are sharing only reffrence no. but not received any money in account they also wasted my a lot of time, i am sharing letter from bank who will find any refund ...

Jan 09, 2019 by prateek

Amazon India - Closed my account without any proper reason ^Open

I had received a box in which one item I ordered was not there and shampoo bottle I received was damaged and tempered...

Jan 09, 2019 by Lina radadiya

Amazon India - Package not delivered after 5 days of the said date ^Closed

I ordered a mobile phone on **th of December **** and it was supposed to arrive by * January ****. Even after calling the customer service several times there is no further development in the status of the order. I'm a prime customer and the sa...

Jan 05, 2019 by Angel Mary John

Amazon India - Package not delivered after promising many times ^Closed

Delivery guy is fooling since morning & also even customer service executives are also Mis guiding with there tantrums of assurances....

Jan 02, 2019 by Vivek Dubey

Amazon India - Falsely Accusing not to returning wrong package ^Closed

Amazon wrongly accusing me to returning wrong package( cloths) in place of *** INR worth picture. I have returned correct package it’s Amazon or there agent which might messed up. Now amazon illegally locked my account along with amazon pay ...

Jan 01, 2019 by Vikram

Amazon India - Package delivered but didn't got all the items. ^Open

My policy as a prime member is violated and they didn't delivered my product in * days as they promised me at the time of prime member....

Jan 01, 2019 by Sunit sahoo

Amazon India - Package delayed delivery ^Open

Date: **th December **** Ordered date : ** December **** Item: Antec NZ*** cabinet. Amount: ****. Early delivery charges : ** Summary *: Damaged product was delivered. *: Return and replacement for the item scheduled. Issue: Item was ...

Dec 30, 2018 by Vicky H

Amazon India - Breach of trust cheating and fraud ^Open

I purchased several plants and seeds from Amazon India including other articles. I have been totally cheated on the plants and seeds. The seeds are ** % duds even after planting them methodically and waiting. Some like tomatoes sprouted but I d...

Dec 30, 2018 by Sai Krishna Padmanabhan

Amazon India - Damaged product delivered ^Open

I had bought a bedside cabinet through amazon (seller is Santosha decor). The product was delivered * days later than the scheduled delivery period. Also the packaging was such that had to arrange a carpenter to open it. It took me more than **...

Dec 30, 2018 by Vishal Ladiwal

I ordered a ring on **rd December,**** from Amazon.in The ring arrived at ** December,**** I paid *** rupees for it since I also wanted to have a gift wrap on it with my personal message , The product arrived on the specified time but the...

Dec 29, 2018 by FAIZ EHSAN

Amazon India - Defective product received and denied Warranty ^Open

I bought a Royal Oak Rocker Recliner from Amazon on Oct **, the product delivered turned out to be defective, it had ** days warranty, I reached out to Amazon to ask for the repair/return as the product was under warranty, Amazon told me to con...

Dec 28, 2018 by Rahul Gautam

Amazon India - Package is not getting picked up and not refunded ^Open

Complaint file is attached below...

Dec 24, 2018 by Aditya Vardhana

Amazon India - Return not taken ^Closed

I ordered a Samsung **.* inch curved LED monitor on **-Oct-**** during amazon flash sale (order no ***-*******-*******). I initiated a return before the package delivered. Customer care executive requested to place return request once the produ...

Dec 22, 2018 by Sindhu S

Amazon India - Refund of return of an amazon india order no .406-1392618-5343510 ^Closed

I had placed an order (ORDER NO- ***-*******-******* )to buy a titan neo analog watch on **-**-**** for an amount of Rs ****. And also received that order but somehow i dont like that watch and choosed to return. On **/**/**** the courier b...

Dec 18, 2018 by SOUMYA SUCHARITA NAYAK

Amazon India - Package not delivered but shown as delivered on app ^Closed

Package was supposed to be delivered on **th of December ****.I was shockwd to see the status updated as delivered on the app.I called the customer service and requested it is okay if it is delayed but do not give false information as it amount...

Dec 18, 2018 by Reshmi Nair

I had brought mobile from Amazon and due to some issue I have returned via DTDC courier and item has been reached to Amazon I'm Oct month and I ordered in September so almost * months has been passed but refund not been credited in my account e...

Dec 17, 2018 by Pappu

I have ordered shoes from Amazon, and its the second time they have not delivered it. Without even calling at my number, they return the package, saying it has been refused. The delivery guy really needs to be taken under strict action. ...

Dec 17, 2018 by Tanzeem Fatma

Amazon India - Non refundal of my money ^Open

I am Dinesh Sabharwal and I had placed a order on amazon.in with the order number ***-*******-******* on * the Dec ****.i paid the amount of rs ****/- from my SBI debit card.on the same day I.e *th December **** I had cancelled the order and I ...

Dec 16, 2018 by Dinesh Sabharwal

Amazon India - Fake iPhone, No Refund ^Closed

** Oct ****: Ordered iPhone X online on Amazon. * Nov, ****: iPhone delivered. It did not turn on. We called Amazon for replacement. They said for that we need a letter from Apple Service center that the phone is not working. We got the lett...

Dec 15, 2018 by Aditi Gautam

Amazon India - Intentionally duplicate product was sent ^Open

I had recently ordered amazon echo from amazon india on **'th november and I paid **,*** via net banking. We were supposed to receive order on *'nd of December but we haven't got product till now but the website is showing it is delivered on *n...

Dec 14, 2018 by Sneh Gupta

I have bought a lawman pg* sneeker shoes from Amazon.in though COD Method..I have paid *** for that..but after seeing the item I had doubt in my mind.. Immediately I scanned the barcode details which was given in the shoe packet & I found it th...

Dec 13, 2018 by Souvik Saha

Amazon India - Product is Broken but packaging is Ok ^Open

Not Refund my money ...

Dec 13, 2018 by Umedbhai Maheta

Amazon India - Self Shipment Money not refunded and Misbehavior of Amazon Leadership team ^Open

I have ordered a *d echo dot * generation from Amazon .I received a message that it was delivered although it was not delivered.i tried calling the delivery agent with the pin provided to me by Amazon but the whole day it was shown engaged.i ca...

Dec 12, 2018 by Shaista parveen

Amazon India - Received a Defective Quality Product ^Open

Order Number- ***-*******-******* I bought this product because it claims that it helps for height increase or tallness.. I received it * days ago and I consumed * tablets after receiving... I take one in morning and another in evenin...

Dec 10, 2018 by Pritam Patnaik

I have ordered Mattress on *th Nov **** from Amazon order# ***-*******-******* which was delivered to me on **th Nov **** and as the product was not as per my expectations I have requested return same day, however as per Amazon it is seller ful...

Dec 10, 2018 by Reema Vashisht

Amazon India - Product not delivered ^Open

I have placed an order for refrigerator in Amazon but it was cancelled and this happens five times and amount is refunded to Amazon pay. I asked them to refund the money to bank account but they are not refunding to bank account and I'm waiting...

Dec 08, 2018 by Vikram Vaddepalli

Amazon India - Cashback Not Recived ^Open

I have Ordered a couple of item from Amazon India with one of product value > ****(order id = ***-*******-*******) but even after a month, I haven't received cashback from Amazon....

Dec 07, 2018 by keshav aske

Amazon India - Wrong details of product provided and no refund policy ^Closed

I ordered "iBall ClickScan A***" from Amazon India website which was sold by the seller named "D'JazZ". The product delivered has camera of * MP which clicks awful images and the ocr function isn't working. The box of iBall clearly mentioned th...

Dec 06, 2018 by Ashish Prakash Aman

Amazon India - Amazon didn't send product and wasted time ^Open

So, I have been refused to get the code for the Free bullet earphones with OnePlus *t. I will take you ahead with this. It's not about the earphones, it's about the time I've put in through this process to get it right. *. I came across the...

Dec 05, 2018 by Radhika Chugh

Amazon India - Package Not Delievered neither Refund ^Open

I had ordered bluetooth adaptor from Amazon India on **th october and paid online. At the time of ordering it was showing it would get deliver by *nd november. But today its *th december neither the product had delivered nor the refund amount t...

Dec 04, 2018 by Vikas Dudhoria

Amazon India - Promotional Cashback not processed ^Open

There was an offer on Launch of Oneplus *T on Amazon.in. The Offers was that If i buy the Oneplus *T From date *st Nov **** to *th Nov **** using Prepaid Payment method, I am eligible for the Rs. **** INR as Amazon Pay Cashback. Its been over a...

Dec 03, 2018 by Chaudhari Ritesh Mohan

Amazon India - Refund not given ^Open

Gionee P* mini Order Number ***-*******-******* .I had ordered a mobile for my relative , which was worth Rs **** . Before the product could be delivered , I got a message that the product has been cancelled . However , when i called up my rela...

Dec 01, 2018 by SAVITA PANDEY

Amazon India - Amazon india n its courier ats send goons with weapons at customer premises, attempted to kill him n ^Closed

beware while placing any order via amazon on raising complaint of a defective delivered item, amazon india sent two goons to customer premises via its ats courier logistics dated **.**.**** meerut, up, in name of pickup who attempted to kill...

Dec 01, 2018 by V A

Amazon India - Promotion for Online Shopping not received as promised ^Open

In October ****, Amazon had launched a special promotional offer on pre-order of One Plus *T mobile phone. As per the offer, whoever pre-books the mobile by purchasing One Plus *T gift card worth Rs. ****/- before **th October would get a cashb...

Nov 22, 2018 by Prajakta Satpute

Amazon India - Received Samsung Galaxy Note 9 non working dummy phone from Amazon.in ^Closed

I am a prime member and I ordered Wd Hard disk in Amazon on **th October and the delivery date was **th November but they are not delivered. Now they are telling this is seller product we don't have rights to deliver the product and wait * for ...

Nov 21, 2018 by pullareddy

Amazon India - They denied to give refund ^Open

i ordered jbl c*** from amazon on *nd November and raise for replacement for the same on * nov got the new product on *th nov but i didn't like the quality of the product so i decide to return the product. On *th November amazon corrier pickup ...

Nov 20, 2018 by nikhil

Amazon India - Rupes not refund ^Open

mere paisa refund nehi huya he . ...

Nov 19, 2018 by rajesh chaudhuri

Amazon India - Cheated by Amazon.in ^Open

On *rd of November, I made a request on Amazon to return my under-performing hammer drill machine I scheduled it for *th, Nov and as scheduled I was contacted by Amit Sharma from Amazon for the pick up, I guided him to my house on phone and ret...

Nov 18, 2018 by Nitish kumar

Order ID: ***-*******-******* I placed an order with Amazon.in during great indian festival on **th October ****, Order # ***-*******-*******. I placed an order with Samsung Galaxy S* phone in exchange. The product cost was ***** and after...

Nov 15, 2018 by Dinesh Menghraj Ailani

Amazon India - Seller account suspended ^Open

i am a seller from last year..i made every effort to make end meet for my performance and i have no complaint about any product till now..on last sunday dated **.**.**** i got an email that my account has been suspended due to product inauthent...

Nov 14, 2018 by vivek

Amazon India - Package is not getting returned and not refunded ^Open

I've ordered a HP laptop worth Rs.*****. The laptop isn't working properly. Amazon sent a technician to check the laptop. The technician is very unprofessional and has no proper knowledge of what they are doing. The laptop is getting overheated...

Nov 13, 2018 by Anjani Netala

Amazon India - Fraud Case against Amazon who had supplied BRAUN Food processor ^Open

Dear Consumer Court, This is regarding the Order no ***-*******-******* for Braun Food processor which was raised on **th Aug **** costing INR **,***. The order was delivered on **th Aug **** to us, the processor was working fine till March **...

Nov 12, 2018 by Sanjay Singh

Amazon India - I have ordered 2 jeans. And I got only 1 jeans ^Open

Delivery status shows delivered on ** nov **** But I have not received the product. I have complaint against this fraud to amazon serverl time .but the keep saying your order will be get deliver. I don’t want product I need my money back ...

Nov 12, 2018 by Mahesh Laxman Datir

Amazon India - Product not delivered ^Open

i ordered a t.v at amazon.in model no: sanyo ***.* cm (** inches) nxt full hd ips led tv xt-**s****f (,order # ***-*******-******* on **.**.**** by paying through visa debit card ( its a prepaid order).the said product has not been delivered t...

Nov 11, 2018 by manbir singh gujral

Amazon India - Package not delivered. ^Open

I got a Package of Guitar from Amazon. And it was a Damaged piece so I returned it to the Delivery man and he also signed on that return paper. But after *-* days I called to Amazon and they told that the package is not arrived and the return...

Nov 10, 2018 by Amit Bhade

Amazon India - Cheating of Cashback on my orders ^Open

Hi , During the sale period I ordered gold coins from amazon from my business account and my personal account. To confirm whether I am eligible for cashback on all orders I called customer service and the guy told me he can see all the or...

Nov 10, 2018 by SUNIL DHING

Amazon India - Forceful partial refund by amazon.in ^Open

I have placed an order for * kurta's and paid ****Rs and however now still refund is stuck for * products and even now when it comes to refund the executive says as there was a cashback given we cannot give that amoumt back to your bank and the...

Nov 10, 2018 by DHARMIK SHAH

I bought * jeans from Amazon and they deliver only one jeans at ** October. . we inform Amazon about these . We rejected the product . Again they said they will deliver * jeans and on * November we again received the parcel with only * jea...

Nov 09, 2018 by Ganesh Sudhakar Kinge

Amazon India - Delivery issue ^Open

After having a talk with the agent also the courier was not delivered and sent a msg showing unable to contact the person. It happened for *days one is on *th Nov and another today it's *th Nov ****.What is this nonsense going on? If this is ha...

Nov 08, 2018 by Nomi Handique

Amazon India - Delivered a used product ^Open

I have ordered this product - Reebok shoea-for ₹****. They promised me delivery on **th of october and I have taken prime membership also for this. The product didn't arrive on **th and I have kept on contacting their customer care everyday. ...

Nov 06, 2018 by SANDEEP CR

Amazon India - Package delivered contains a rock instead of a phone ^Open

I had ordered a Moto G*S plus phone from Amazon.in and it was delivered to me on **th October. To my surprise the smartphone was missing from the shipment. It had been replaced with a small rock as seen in the attached pic. Since then I've b...

Nov 05, 2018 by Saifuddin Mohammed

Amazon India - Empty earphone packet received from amazon ^Open

I have ordered Bluetooth skull candy earphones from Amazon. Today on **-Nov-**** when I have received the packet, it was empty and just contained blank A* sheet instead of earphones. Then I called amazon customer agent regarding issue and he a...

Nov 04, 2018 by Tanmai Mehrotra

Amazon India - Empty carton without product recieved ^Closed

I ordered on bag on **th October, order no ***-*******-******* , It was a bag worth Rs ****/-. Requested amazon to deliver before **rd as i was to leave abroad for few days.Money was paid in advance. They delivered the carton on **th when nob...

Nov 04, 2018 by Pradeep

Amazon India - Package was returned to amazon but refund was not issued ^Open

The * items of particular order was never received but Amazon claims it was delivered. Order date**-Oct-**** Order # ***-*******-******* Order total ***.** (* items) Upon contacting Amazon customer service multiple times the response was ...

Nov 04, 2018 by Naga Raj

I ordered belkin wireless mobile charger from amazon but because of the slow charging for the mobile phone , I returned the product back to amazon. However , once the pickup was done by amazon executive , amazon was not ready to issue the refun...

Nov 03, 2018 by Sidha Binayak Acharya

Amazon India - Package not delivered and misleading information ^Open

This time I have ordered a tshirt from amazon , but on the delivery date they automaticatly updated that i am not contactable without even contacting me and initiated return to seller... It's cheating.. And the other incident that happened is...

Nov 03, 2018 by Minakshi Mukherjee

Dear concern , I order a phone on Sunday **th oct and delivery date was **th where in it was attempted and I requested the guy to deliver it slightly late which was tried but I was not home at that time . But I requested it to be delivered o...

Nov 03, 2018 by Karan sharma

Amazon India - Not Refunded ^Open

I have purchased Seagate *TB HDD and i got defective item so i claimed for replacement and again i got defective item so i returned the Product and till now i haven't got the Refund Money...

Nov 02, 2018 by Vairam Srinivasan

Amazon India - Complaint about cheating and delivery issue ^Open

I ordered a product on **th of oct product is Samsung ***l refrigerator. i received a damage product cheat by the amazon seller cloudtail india limited. refund the product and replaced product delivery deadline was **oct . till the parcel ...

Oct 31, 2018 by Naresh Chandwani

Amazon India - Cancel my order without informing me and not yet make my refund still ask me to wait for refund ^Open

hello sir, i am pravat from bhubaneswar. i buy a product from Amazon.in : d*d Wireless hd ip wifi cctv Indoor security camera (support upto *** gb micro sd card) (black color) model:D**** and its not delivered yet, but in my order list it sh...

Oct 31, 2018 by Pravat Kumar Swain

Amazon India - Refund not received ^Closed

Refund not received I cancel the order on **/**/**...

Oct 31, 2018 by SARANG

Amazon India - Product not delivered ^Closed

Hi, i ordered a mobile phone from Amazon few days back and during the day of delivery the courier guy cancelled the delivery and processed it for returning to the seller. Upon contacting Amazon, they told me that not to worry and my product wil...

Oct 31, 2018 by Parth Mehta

Amazon India - Charged but service not delivered ^Closed

I had ordered Black & Decker KR***RE ***-watt **mm variable speed reversible Hammer Drill Machine order # ***-*******-******* placed on **th October **** been a prime member I was supposed to receive it on ** October ****.However till ** Octobe...

Oct 30, 2018 by sachinnaik

Amazon India - Cheats the customers ^Closed

Amazon has become another website to cheat it's customers. I needed the product for some special occassion and hence ordered as the delivery time was shown much before that occasion. However the product was shipped much later than that occasio...

Oct 29, 2018 by Sonia Sehgal

Amazon India I email all my issues With Amazon but they not give me positive response Also They Not Inform Me about my parvel cannot be deleivered.I place a order on ** th october on Amazon,On **th oct i see Many Of my items in the order not...

Oct 29, 2018 by Naveen Kumar

I had place and order on amazon.in . First on **th Oct'** I got a call which got disconnected only after half a ring. When I tried to call back , the call was rejected from the other end. After this I got a sms saying order could not be deliver...

Oct 29, 2018 by Amol Subhash Kankariya

Amazon India - Product not being delivered 3rd time ^Open

amazon has been fooling me for last * times on the product "Nilkamal Freedom Cabinet Without Mirror (Brown)". First time when i ordered they DIDN'T delivered me the product and wrongly updated the status saying can't reach the customer when n...

Oct 29, 2018 by Nilesh B Rade

Amazon India - Replacement not delivered ^Open

i ordered a product from amazon india.the amount of the order was prepaid. upon delivery i found that it was not the actual ordered product. i requested replacement upon which i was asked to send the product through any courier company which i ...

Oct 28, 2018 by syed mohsin aijaz

Amazon India - Replacement not given ^Closed

I have purchased an apple iPhone * on ** oct in which charger and earphones were missing and then I called Amazon and they provided me replacement but the replaced phone is having lots of scratches on it and now they are giving refund instead o...

Oct 28, 2018 by Prince bansal

I ordered a phone named OnePlus * for rs ***** order id ***-*******-******* on **th oct **** for a discount of great indian festival of Amazon India but i didn't get my order. I got a out for delivery message from them and a Amazon agent mobile...

Oct 28, 2018 by ARUN K R

Amazon India - Relisting at higher price without sending the product at original price ^Closed

Didnt delivered by courier boy...and challeneged me not to deliver.he said you customers are all idiot .you orders but if we wish want.to deliver..we dont. when i updated to amazon about it.they said sir wait ...we are positive you will get yo...

Oct 28, 2018 by Hemendra kumar sharma

Amazon India - Package is not delivered ^Open

I have ordered an asus a***la laptop replacement screen on **th October **** on amazon and they promised to deliver it by **nd October ****. * days have paased from the estimated date and still no word of it. I have called customer care two tim...

Oct 26, 2018 by Faisal C A

Amazon India - Product not returned ^Open

Dear sir, I bought an adidas shoe from Amazon order no. *****************. Due to problem with size i requested for a return. They gave me the pickup date of **/**/**, but no pickup was dne so i called the customer service and and they gave a...

Oct 26, 2018 by Hemant Gupta

I have ordered one Baby product from Amazon india on **th October. The item is not yet dispatched ( **th oct). The seller relisted the same item with a price change of ***Rs. The item was not out of stock and there was no other issue in sending...

Oct 25, 2018 by Arun Kumar

Amazon India - Not Returning the product after multiple calls. ^Open

I placed an order for ** different times on ** the October. * of those items were either subsequential quality or had size issues. I placed a request for Return of those items. * of them were scheduled to get return on **nd October **** and * o...

Oct 25, 2018 by Ishan Jayal

Amazon India - Order cancelled automatically without my permission ^Open

I have placed order of tv from amazon on **th of October **** . They provide m a delivery date of ** Oct but on **nd of October they sent me a message that the order which I has placed refused by me but they don't contact me even a single time ...

Oct 24, 2018 by Priyank diwakar

Amazon India - Full Refund Not Paid ^Closed

I purchased a mobile from amazon. Order details- Order date: **-Oct-**** Order Id: ***-*******-******* Order total: **,***.** (* item) paid with credit card Order cancelled because of wrong address mentioned by me and Re-ordered for new address...

Oct 24, 2018 by Mohammad Asad

Amazon India - Product Serial Number Mismatch with Invoice ^Open

I order Hp Monitor **ES from amazon. And the serial number are not matching on device and invoice. I have attached images. of invoice and actual product....

Oct 24, 2018 by Naren Bambhaniya

Amazon India - Lipi world led/lcd remote control ^Open

The remote is not working.It was reported to customer care executive .they assured to return the product and said one of their pick up boy would come and pick up ghe product but none of one came.It wad reported again that your pick boy has not ...

Oct 23, 2018 by MANOJ KUMAR SHARMA

Amazon India - Order Number # 408-3439038-0856367 ^Closed

Amazon Transportation has failed to deliver the product claiming that it is damage for two consecutive times. Despite contacting amazon with their assurance that I will be receiving a replacement, the same happened and delivery failed. Amazon c...

Oct 23, 2018 by L T Aaron

Amazon India - Product or refund not delivered by amazon ^Closed

i ordered on **-Sep and seller cancelled the my order on **-Sep , i contacted to customer support on **-sep and they said , seller will contact you ,as it is *rd party seller they will contact you and you can pay them . Immediately i got call ...

Oct 21, 2018 by kamal kumar

Amazon India - Unreliable Amazon India delivery system for Prepaid orders ^Closed

amazon india delivery system is not trustworthy. there has been at-least three instances where order status message showed my prepaid orders were delivered but they were not. i had to follow up with their customer service after which the order...

Oct 20, 2018 by Somen

Amazon India - Delivery already delayed ^Closed

This company is useless and cheats it's customers in the basis of prime membership that delivers in one day but that's all bullshit. They take their own bloody time to deliver....

Oct 19, 2018 by Peter Andrew

Amazon India - Product not Delivered(Order# 404-3978529-4519514) + Worst Experience with Customer Care ^Open

I ordered a product on Amazon for one day delivery on **th October **** and so far I have not received the product; called customer care multiple times but getting the same answer to wait for ** to ** hours. I don't understand the logic, as I...

Oct 18, 2018 by Jeevanand C

Amazon India - Wrong Item Deliverd ^Open

I Placed a order on amazon.in order no. ***-*******-*******. "Red Tape Men's Black Nordic Walking Shoes". They sent me box of RedTape and shoe of Flying Machine company. When I tried to post review on amazon.in they are not posting my review a...

Oct 17, 2018 by Ram Dev

Amazon India - Two orders not delivered ^Closed

I placed an online order with amazon india on ** september **** from ahmedabad. The order was for * quantites of the same product to be delivered at ahmedabad and ludhiana(doraha), with an estimated delivery time of *-** working days. The pro...

Oct 16, 2018 by gunjan

Amazon India - Fraud order generated and Charged extra shipping ^Closed

I had various purchases with Amazon in the festive sale. Recently I returned one of my order and found that they have issued wring refund to me. On informing them I came to know that they had charged me extra shipping for the order and they are...

Oct 15, 2018 by Prachi

Amazon India - Amazon India — amazon sale is a ripoff. its a sham!!! don't fall for it ^Open

Considering a sale, I bought a laptop and Phone with Amazon specifically checking the return and replacement policy. It was a Samsung on pro* I ordered on Amazon. Both arrived and the phone was not working properly, it was hanging from the star...

Oct 15, 2018 by Vandana Pathak

Amazon India - Short Supply of Order ^Open

Order date: **-Sep-**** Order #***-*******-******* Mi *****mAH Li-Polymer Power Bank *i (Black) Ordered * qty. but received only one. Short Supply was reported immediately after receipt of the material. Then there was so called investiga...

Oct 14, 2018 by Yogesh Kalia

Amazon India - Product not delivered bought during sale ^Open

I bought iPhone X during amazon's great Indian festival sale. They did not deliver the product and cancelled it later without informing. Now the price of the product has increased on both amazon and its competitor sites. I want the same product...

Oct 14, 2018 by RAJ GAURAV

Amazon India - Package not delivered and consumer blamed ^Closed

I ordered Redgear Keyboard with Order# ***-*******-******* and paid extra for same day delivery. I waited the whole day but didn't get the product. Now the order page is saying that I will be receiving the product in * days. What bad services A...

Oct 13, 2018 by Jagpreet Singh Sasan

Amazon India - Refund incomplete ^Closed

**** Mattress: ****.** Mattress Protector: *** What is this? Order #***-*******-******* ---------Rs.*** refund--Rs.***.** and Rs.***.** discount . I did not receive a discount of ***. I have paid for the whole amount and I h...

Oct 13, 2018 by Prashant Singh

Amazon India - Package not delivered again ^Open

Today worst thing happen with me i want to share something my order detail is order date *-**-**** Order number ***-*******-******* Tracking id ************ I order oneplus * mobile which is to be delivered on date ** Oct **** but it will b...

Oct 13, 2018 by Rajat

Amazon India - Package not delivered but marked as delivered in amazon app ^Closed

I ordered one plus * from Amazon on October *. I am a prime customer and the product was expected to be delivered on **th. They didn't deliver the product on time. On **th also, they didn't deliver the product. On **th they delivered the packag...

Oct 12, 2018 by Avneesh Kumar

Order summary: ***-*******-******* order date: **-Oct-**** Order detail: Philips BRE***/** Satinelle Essential Epilator (Corded) I ordereed one Philips Satinelle Epilator on **th October'** and chose one day delivery as it was urgent to...

Oct 12, 2018 by Nabamita Sarkar

Amazon India - Wasted my time. Spoked with me for hours giving false statements saying that I am eligible for SBI d ^Open

I tried to buy a laptop using SBI debit card. From advertisement and Amazon page I found that sbi debit card has emi eligibility. So I tried to use that option but I got failed. I contacted customer support and they told me many steps like send...

Oct 12, 2018 by Navya Sri Mattey

Amazon India - Didn't receive refund ^Closed

I bought a watch on **september ****, but found a defect in it. So I asked for replacement. But then someone gifted me a watch so I cancelled the delivery. Amazon sent my money from cheque. I didn't want cheque, so I asked them to change my pay...

Oct 11, 2018 by Satyam Tekriwal

Amazon India - Battery backup and sound quality is very poor ^Closed

The last date of return for my MI-a* black mobile was *th October,****. Due to poor sound quality and battery backup I decided to return it and choose return option. And then a Blanco test occurred. After that I had a interaction with Mr. Visha...

Oct 10, 2018 by Mounabrata Mandal

Amazon India - Ordered Package not delivered ^Open

I had ordered for the product "Magideal DNX-**** *.*mm External Microphone for Car Pioneer Stereos Radio Receiver "" on *-sept-**** through amazon website. I made full payment (rs ***.**) for the product while ordering itself. The order id is O...

Oct 09, 2018 by Manjunath K E

Amazon India - Packged not delivered and money not refunded ^Open

I purchased a refrigerator from www.amazon.in on *nd October,**** in exchange .Order Id -***-*******-*******.Total amount -**,***.**.Schedule delivery date was -*th October ****.On *rd October the product dispatched and on *rd October night www...

Oct 04, 2018 by Abhishek Dasgupta

Amazon India - Empty Box Delivered ^Closed

Account Closure N Nurajhan Kheduvora to csreply * day agoDetails I bought product from Amazon for the first time. I faced so much problems. And even after that amazon is not helping. First of all when my product was out for delivery , i ...

Oct 03, 2018 by Zaid

Amazon India - Cashback Not received ^Closed

I had placed an order for OnePlus * on **th May. There was an offer of **** Rs cashback by **th August if we make the payment with SBI debit card. But still I have not received the cashback and when I called the customer service, they declined ...

Sep 28, 2018 by Manisha

Amazon India - Package not yet recieved but the status showing Delivered. ^Open

My Order was placed on ** September for ear phone which was suppose to be delivered on ** September but on ** September its showing the status as delivered,the very same day i raised the complain with Amazon but the response was very lukewarm a...

Sep 27, 2018 by Mohammed Nurool Haque

Amazon India - Items missing from package ^Open

I ordered a Bluetooth spI ordered a Bluetooth speaker...it came after a month. It was so light weighted so I recorded myself opening it. The package only had charger. So immediately wrote it Amazon customer service. They said they would invest...

Sep 26, 2018 by Arjun Kashyap

Amazon India - Amazon India big fraud- product returned but no refund. taken product and then cancelled pickup. ^Open

I Have purchased a product from Amazon but they delivered me wrong product . When I want return the product they say that return is made by customer it self by its own money and customer return the product by courier...

Sep 26, 2018 by Vinod kumar

Order: Monday ** September **** / ***-*******-******* Items: Apple iPad Pro MQEY*HN/A Tablet (**.* inch, **GB, Wi-Fi + *G LTE), Space Grey Issue: Problem with an order- - Defective item/item does not work. Return picked up after which it was ...

Sep 24, 2018 by Himanshu

Amazon India - About amazone save & subscirbe cheating ^Open

I have pre ordered on *th Sep, Vivo V** Pro and made payment through credit card. The estimated delivery date was **th Sep, till date I didn't received my product.. I am prime member of Amazon , but Amazon unable to deliver the product.On dail...

Sep 21, 2018 by Praveen Kamatagi

Amazon India - Package not delivered in time ^Open

at the time of ordering (yesterday)i was seeing it on amazon india android application that it will be delivered by today.it was showing one day delivery and now i can see it showing it will be delivered by tomorrow. I asked this about the cust...

Sep 20, 2018 by Digvijay Misal

i save & subscribe some item for getting discount but when i recieved it charged me normal price but in my accout still showing same price .i am feeling being cheated they also not informed me about price hike only delivery message i got....

Sep 20, 2018 by mamta

Amazon India - Return pickup not done ^Open

Dear Sir/Madam, This is to inform that the product Richard Murphy microwave convention oven I have received a defected product from Amazon on *st September **** and I have requested for return pickup and refund to original payment method on ...

Sep 19, 2018 by Hijam Gyaneswar Singh

Amazon India - Product is missing ^Closed

Hi, I placed an order for Honor Play Midnight Black (*GB + ** GB) on ** August **** on amazon but got missing product. I got this product by ** august ****, i got the box where phone is not there only the user manuals and others. I place a comp...

Sep 18, 2018 by Vikas Grover

Amazon India - Refund not recieved ^Open

i have ordered fossil watch from amazon on *th July **** and the product was returned on **rd July ****. I have called many times and i have being told that your complained is registered and it will be resolved within * days. Now its **th Septe...

Sep 18, 2018 by harsimar

Amazon India - Package delivered with soap instead of mobile ^Closed

I ordered Lenovo mobile from Amazon.in on date **-**-****. they have delivered parcel on ** Sep ****.i opened that parcel in front of the delivery guy. as i got detergent soap instead of mobile. delivery guy Mobile No:**********, i refused to t...

Sep 18, 2018 by Uday Dhuri

Amazon India - Refund pending ^Open

Order no ***-*******-******* Dear Sir/Madam, My order no. is ***-*******-*******. I am following up with Amazon since * months. I have still not received my part refund of amount Rs. ****/-. Everytime amazon raise a claim but i do not receive a...

Sep 17, 2018 by Saloni Uday Bhagwat

Amazon India - They didn't given me the refund till now ^Open

the didn't refund my money till now. when i go for the refund on *rd august **** i specifically mention to send my refund money directly into the bank account. but they send me the check. and the check that they send me are not accepted by any ...

Sep 17, 2018 by subha prakash sahoo

Amazon India - MRP on site far higher than actual price of product ^Closed

I had purchased Close up tooth paste from Amazon India ( pack of *). MRP mentioned on the site was ***/- and after all the so called discounts, the product was priced at ***/-. When I received the pack and checked the products, i was shoc...

Sep 17, 2018 by KUL DEEP KUSHWAH

Amazon India - Regarding non refund of courier charges by amazon ^Open

I have ordered a book on differential calculus for a beginner ( Order# ***-*******-******* ) on *rd of September, the claimed that the the product will be deliver in * days an that will save me **rs ,they message me on *th of September that th...

Sep 16, 2018 by Tanmay Kumar

Amazon India - Wrong Status of Order updated ^Closed

I had placed order & got confirmation that I will get delivery by **th of Sep by * PM. Then I contacted on Amazon customer care , they told me that it will get delivered by * PM. but it was not. & On second day i got msg that my number was not ...

Sep 15, 2018 by Umesh Joshi

Amazon India - Non Delivery Of Product ^Closed

I ordered * Candes water heater with Amazon India on *st Sept **** for my tenant Pranav Verma in Noida sec **. Order # ***-*******-*******. Each water heater was worth ****. Pranav received delivery boy's call on *th Sept, who mentioned that he...

Sep 15, 2018 by Ashish Kumar

I purchased an exercise cycle for old parents RS ****/- from Amazon India on * aug ** a faulty product delivered by seller, I was asked to send it back to warehouse at Ludhiana and cost of carriage wud be refunded to me.since they don't have pi...

Sep 12, 2018 by Avinash dogra

Amazon India - Package quoted above MRP ^Open

I purchased a Fem fairness bleach from Amazon on September **, ****. The amount I paid for the product is ₹*** + Free delivery (because I have Prome membership) whereas the actual MRP on the product is ₹***. ...

Sep 10, 2018 by Himanshu Aggarwal

Amazon India - Amazon account put on hold ^Open

My Amazon account has been put on hold with any reason. I have chased customer care and @Amazonhelp on Twitter more then ** times but they have only asked my details and never come up with any solution. I have a prime account and I have around ...

Sep 08, 2018 by Manish Gupta

Amazon India - Refund not recieved ^Open

Product return karaya tha * August **** ko aj * mahina ho gaya refund nahi mila customer care call karo daily goli dete h next week * din * din * din phle kaha paise refund kr diye h ajynge account me par jhut bol rhe h call kiya kehte nahu hu...

Sep 06, 2018 by Tushar sharma

Amazon India - Incorrect order deliverd ^Open

i ordered oneplus * from amazon online shopping but i got ITEL keypad mobile.i am sending various mail to amazon but no resolution. amazon told me we are sending correct order so we cant help you. please help me guys i am very disappointed.. ...

Sep 01, 2018 by Rubi Rawat

Amazon India - My item not received ^Closed

i contact amazon for my order no ***-*******-******* but they no reply proper me please help me with this isue my contact no - **********(rupen shah)...

Aug 30, 2018 by rupen shah

Amazon India - Four pieces of soap received in place of redmi 5 (2gb ,gold) ^Open

It all starts with my order REDMI * ( gold, **GB) and my order number is #***-*******-******* on **/**/**** firstly I didn't received ,it was to be delivered on **/**/**** but they delivered on **/**/**** without informing I received package b...

Aug 30, 2018 by ABHISHEK KUMAR

Amazon India - Package not delivered & without permission return ^Open

I have purchased lg *.* ton inverter ac (js-q**fuxd*) on date ** August **** full payment in advance...& Promise date of delivery is ** August..but can't delevered yet.** August delivery boy call me and tell me your order of ac is not completed...

Aug 28, 2018 by Rekha

Amazon India - Parcel not delivered ^Closed

I have ordered a Microphone Vodool E*** wired handheld cardioid condenser with *.* mm order date is *july ****.I have already pay the amount through my debit card. My order Id is ***-*******-******. Shipping address is - Jonaki Kareng, Dighala...

Aug 26, 2018 by PREM NATH BORUAH

Amazon India - Wrong product delivered. Return request cancelled three times. Not refunding money ^Open

Amazon order number ***-*******-******* order date **August ****. I ordered a cover for washing machine front load model. They delivered me a wrong product on ** august. It was definitely not a washing machine cover but some cylindrical alumin...

Aug 25, 2018 by SANDESH BHARATI

Amazon India - Amazon cheated and mentally tortured ^Open

*. I ordered a honour *x mobile from amazon india online on **th Aug ****. *. From **th Aug ****, i used to receive daily alerts in form of text message stating that your product is out for delivery but by eod, i used to receive another alert ...

Aug 25, 2018 by Aakash Sharma

Amazon India - Damaged DVD ^Open

i have ordered english movie dvd from my registered account on Amazon. the dvd delivered by Amazon is not playing on the dvd player. Amazon is not replacing/refunding the amount and delaying it for trivial reason. attached invoice for ref plea...

Aug 25, 2018 by bimal

Amazon India - Prepaid package not delivered ^Open

I have order lg ac *.* ton ** August delivery date is Amazon * to * business day..but shipped package date is ** August & delivery date show me ** to ** August..but today ** August steal pending for delivery.....

Aug 23, 2018 by Rekha

Amazon India - Product missing ^Open

Ordered iPhone X on **th July from amazon and received on **th July, accepted because of extra bubble wrap in the package giving us an illusion that there is product inside but received an empty box with only adapter & manuals.Contacted jeff@am...

Aug 23, 2018 by lakshmikanth

Amazon India - No pickup from seven days ^Open

Item ordered inalsa mixer grinder. Order no. ***-*******-******* Delivered on ** the August. Placed a return request on **th August Everyday I receive false message stating pickup couldn't be completed as door was locked which in fact was no...

Aug 22, 2018 by Jyoti Yadav

Amazon India - Old product not exchanged ^Open

Dear Sir, I ordered a cellphone (Panasonic P-**) in Independence day offer in exchange with my old cellphone (Lenovo ****) with order no. ***-*******-*******. The delivery man didn't took the cellphone as there was slight scre...

Aug 20, 2018 by Dr Arun Kumar

Amazon India - Cashback problem ^Closed

hi, we are prime members of amazon and using amazon pay app for payment. Though the maximum cashback time is * days.but cashback never comes to account. It has been * instances where it has been more than a month and still cashback is not credi...

Aug 16, 2018 by dharmender

Amazon India - Missing mobile in the box ^Open

i ordered real me * on **th of july .but i cant my product on estimated date because of transportation strike reason given by amazon.the next date was **st july.i got message that the product was out for delivery with the detailed mobile numbe...

Aug 06, 2018 by abhishek singh

Amazon India - Issue with Account ^Open

According to amazon 'They encountered an issue with your account, and have removed your access to this account because the card issuer has refused to confirm your name and billing address', at the very first time they asked the same confirmatio...

Aug 06, 2018 by Hilal Rauf

Amazon India - Received Empty Package, order id : 405-9412145-7509925 ^Open

I have placed an order on and was promised to deliver the product on **th of July. On **th I got an e-mail addressing that the product is ready for pick-up from the store, as I opted to pick up the product from the store. When i called up the s...

Aug 05, 2018 by Sreejith Premlal

I ordered gold necklace and earrings from amazon on **th may ****. Then i received a empty package on **th jun ****, i immediately raised a complaint and they asked me to wait for two weeks for refund, then after that they raised atoz claim and...

Aug 03, 2018 by Eswara Srinivasa Lanka

Amazon India - Package not delivere ^Open

Placed Ellica chimney order - * quantity on **th and the product delivered on **th with * qty. Courier agent said another will be delivered in couple of days as they received only *. After couple of days raised complain through customer support...

Aug 02, 2018 by rajesh kumar

Amazon India - My Order Not Delivered ^Open

Hello Amazon I Am Ravi Yadav From District Faizabad State Uttar Pardesh Are you going to misbehave with me to help such after its prime customer of booked July ** order July ** to meet me on July ** when his debt out was that you ask me Rudlly...

Jul 29, 2018 by ravi yadav

Amazon India - Exchange of my original laptop is still under process ^Open

I have placed a order during exchange offer. New laptop: Asus Exchange laptop which needs to taken: Sony Vaio Wrongly taken laptop: Acer...

Jul 27, 2018 by Chunnu Agrawal

Amazon India - Non receipt of refund after returning of defective mobile make redmi note 4 black 64 gb ^Open

Sir, So far we have not received any refund /reply. The matter is as follows.; I ordered to purchase a redmi note * black ** gb mobile from your site/store vide order no. ***-***-****-******* dated * july **** which was delivered to me at...

Jul 26, 2018 by LAL SINGH

Amazon India - Customer unsatisfied with service and delivery ^Open

i ordered a product on amazon india during prime sale on **th july **** and they have provided expected delivery date as **th july ****. on **th i didn't receive any call/update from agent, but i found that order status as delivery attempt fail...

Jul 22, 2018 by Pavan Srirama Sai Vamsi Prabhakar Yellapragada

Amazon India - Delivery of faulty product and company is delibrately delaying return ^Open

I have purchased Roal Oak Bell Table from Amazon and was delivered to me in damaged condition.As per the process I had initiated a return request and was scheduled for thrusday **/**/****. Since then there delivery team has not picked up the i...

Jul 22, 2018 by anuj pratap singh chauhan

Amazon India - Packaged not delivered ^Open

I had ordered a Fujifilm *.* out of * stars * Reviews Fujifilm Instax Mini * Cobalt Blue Festive Pack Instant Camera (Blue) from Amazon India on *th July **** as a birthday gift for my sister in law by using my aunties Amazon Prime account. ...

Jul 16, 2018 by MohmadZahid Patel

Amazon India - Package not delivered since more then a month ^Open

sir i am sanjoy booked an order in Amazon india on **june having order id ***-*******-******* and the Tracking id BW*********IN but till now i have not received the product when i ask amazon customer care about this they are telling that some b...

Jul 16, 2018 by SANJOY KUMAR MOHANTY

Amazon India - Got Stone in the package ^Closed

I ordered cctv camera from amazon and as soon as I opened the box, I found stone inthe box and this is really bad experience with amazon and i seriously hate it, please help me to get my money back...

Jul 16, 2018 by sanjay singh rathore

Amazon India - Wrong package delivered ^Open

I ordered a laptop, but they delivered me a wrong laptop.It was mentioned in the specs of the laptop that it has Nvidia mx*** graphics (in the amazon website) but the product delivered to me had mx *** graphics. Moreover, they first said that t...

Jul 05, 2018 by Rahul

Amazon India - Bill/Invoice and warranty card not delivered ^Open

I bought cp plus * hd cctv Cameras (*mp) with *Ch. hd dvr Kit on **/**/****. The product has * (two) years warranty. But I have not received cash memo bill or tax invoice of the product along with the order. Now my product is out of order since...

Jun 29, 2018 by Amitabha Deb

I have ordered food for my dog from Amazon India. From the last one week they are saying that they will deliver it today. Whenever I calls them, they say that the delivery boy is not able to contact me. I re verified the number as well. It was ...

Jun 28, 2018 by Vijay singh

Amazon India - Unbelievable customer service ^Closed

My order was placed and tracking id *************and it was stated they try to deliver it and it was failed to attempt . I called Amazon regarding the issue yesterday they said everything fine and the ticket was updated wrongly . Today I got t...

Jun 25, 2018 by Christopher

Amazon India - Package Not delivered ^Open

I have ordered * items from amazon on **'st May. Final Details for Order #***-*******-******* * . of: Urban Living Nylon Multipocket Handbag Organizer - Maroon (Handbag Oranizer - Maroon) -Price *** *. Accessorize Women's Tote Bag (Tan) _pri...

Jun 22, 2018 by Preeti Sharma

Amazon India - Amazon Cashback Not Received ^Closed

I am a regular customer of Amazon India & the sole reason for this complaint/feedback is to serve as an eye-opener to the wrong doings & CHEATING methods on Amazon India. Issue: I had purchased Movie Tickets for the movie Race* on Jun ** thr...

Jun 21, 2018 by Manas K

Amazon India - Amazon's customer care exicutive named sandesh ^Open

I ordered a mobile phone on *th June, **** on Amazon India along with several other products. A box was delivered to me on **th june containing * products. Amazon notified that mobile phone along with other product has been delivered. When I op...

Jun 20, 2018 by Anurag Sharma

Amazon India - No option to remove money from wallet ^Closed

Hi, I had ordered for a Costly item (worth Rs. **,***/- from amazon india) - which turned out to be defective / damaged. So I returned the item and waited for a refund. The refund was issued - but the Amount was credited directly to my Wallet ...

Jun 20, 2018 by Altaf Nadaf

I chat with him regarding my order delivery essue but the way he talked with me was terrible and after that he didn't reply elme for ** minutes so that he can escape from review option....

Jun 16, 2018 by Jaydip katrodiya

Amazon India - Amazon India not refunding money ^Open

My Name is Ankit Madhogaria. Email ID : ankitmadho@gmail.com I had ordered a pair of earphones from Amazon India on **th may. Order Number was ***-*******-*******. I was supposed to get the earphones at the maximum by **st May in Hyderabad. ...

Jun 14, 2018 by Ankit Madhogaria

Amazon India - I recived missing parts of product after complent account is blocked ^Open

I ordered a book in Amazon a month ago (**/**/**) and it claimed of delivering it by may **. I have paid the money and haven't received it even two weeks after the expected date. Amazon blames the seller whereas we are not able to contact the s...

Jun 10, 2018 by Sumathy

Amazon India - Wrong item delivered ^Open

Hello, I had placed the order # ***-*******-******* on **th May, **** which after much delay was delivered on **th May, ****. While the delay was there already, I had the biggest surprise in store when the packaging was opened by the Assem...

Jun 07, 2018 by Sudip Dutta

I recived missing parts of product after complent my account is blocked so i can not rise refund and return ,replacement request. I order canon power shoot camera in there charger and memory card is missing i call with amazon after block my acc...

Jun 07, 2018 by Rituraj

I ordered a car key pouch on *st April the delivery date was *rd may.i didn’t receive the product yet it’s been a month it’s showing customer refusing to accept the order as I was not contacted by any representative of amazon...

Jun 05, 2018 by Adil Faisal khan

Amazon India - Amazon Dishonoring The Offer ^Open

Amazon has a Offer on Oneplus * where if you refer someone with your referral codes you will win a Bluetooth Headset Worth Rs.**** on referring two. But the Problem is that only once my referral code worked , the other codes given to me never w...

May 31, 2018 by Tejas Lohia

Amazon India - Part of Item missing in the package received from Amazon ^Open

Dear Sir, I made a prepaid order of redmi * mobile for Rs **** on **.**.****, But still, I haven't received the product. I lodged so many complaints (* times) to customer care, But they divert me to contact other numbers and mail, I have trie...

May 30, 2018 by Prakash R Radha

Amazon India - Wrong time recevied from amazon ^Open

First time in the decade of shopping with amazon, I have had such a horrendous experience. I bought Yamaha NS-SP****BL *.* Home Theater System (Black) approx * months back. Seller sent a different model. I created return and refund request. ...

May 30, 2018 by Suchait Sachdeva

I had ordered for two products. (Surf Excel Easy Wash Detergent * Kg & Samsung Galaxy On* Prime(Black *GB+**GB) Mobile through Amazon but when I opened the packet I found that only the surf excel was there in the box. After a short while I r...

May 30, 2018 by Bijaya Kumar Panigrahi

Amazon India - Amazon. In is not responding ! ^Closed

Dear sir, Last many days ago i am trying to talks with amazon. In but stil their number not reachable. Even i also send a mail to customer care services he says contact the seller. But i can't find seller's profile. My problems that in my...

May 27, 2018 by IQBAL OSMAN SATI

Amazon India - Order not delivered ^Open

I ordered Huawei P** Lite from Amazon India on **th May **** and I was supposed to receive the receive the order by **th May. But I didn't receive the order, I called the delivery boy *-* times but he didn't answer my call. At the end of the da...

May 21, 2018 by Tanmay Singh

Amazon India - Package not deliver and rude behaviour. ^Open

I requested for expedite delivery and was promised the same but later on they changed the statement, no information of the product, last updates were before ** hours and after talking to customer care met with disappointment....

May 16, 2018 by Kirti Upadhyay

Amazon India - With out customer's knowledge item got sent back to warehouse. Claiming customer rejected ^Open

I am a Amazon Prime customer and one of the main feature of Prime is Quick Delivery. I have placed an order on * May **** and Expected delivery was on ** May ****. They are delivering me every product late but this time I choose to Complain...

May 13, 2018 by Farid Sayyed

Amazon India - Not getting my refund ^Open

The refund which should have been completed within *-* business days officially has not reflected in my bank account for ** days. I have contacted the customer service of Amazon many times but nobody solved the problem and they are continuing...

May 11, 2018 by Aditya Bhowmick

Amazon India - Product deliver delayed ^Open

I am writeing this concern because i placed an order **th April & i was promised that my product will be deliver by monday on **th april & i received the text confirmation regarding this. Now my order delivery date changed without any inform...

Apr 30, 2018 by Nayna Rudra

Amazon India - Package not pickup for return order ^Open

Hi I bought bajaj platini air cooler from amazon on ** mar **** i have received product on ** april **** i check product and fill water in water tank it leckage from bottom next day ** april i file a return order after that amazon send me puc...

Apr 22, 2018 by SUNIL DESAI

I have purchased an Item "Orient Electric Smartcool Dx CP****H ** Litres Air Cooler" . I ordered it on *th Apr ****. I got it on Deal offer for ****. Normal price was ****. I purchased with No Cost EMI. Everything was fine and was in proper tra...

Apr 12, 2018 by Krishnanunni VR

Amazon India - Refund not credited ^Open

I have ordered hard bodies battle rope for gym use from Amazon I have paid through my debit card, but the delivery time was late so I canceled the order. Amazon confirmed the order has canceled successfully on **/**/** I'm doing follow up from...

Apr 03, 2018 by Rajavardhana

Amazon India - Wrongful accusations and harassment by amazon india. ^Open

This is roopesh, registered as roopesh bhardwaj on amazon.in and this is my final notice to amazon for grievance before going to district consumer court. I have sent back this product i.e. Jbl Flip * Portable Wireless Speaker with Powerful...

Mar 08, 2018 by Roopesh Kumar

Amazon India - Your Amazon.in Order # 405-5093021-6228353 pending i want on different email id ^Open

i have purchased *** rupees lifestyle gift card on **feb **** but i have mistakenly entered wrong email id that's why I didn't get my gift card i m following with Amazon from ** feb **** but still there are not helping me...

Mar 02, 2018 by gulam samdani

Amazon India - Order manipulation by Amazon ^Closed

Inspite of having issues with Amazon no action was taken on my previous complaints. Amazon is inflexible, non- transparent and most difficult and worst grievance handling online shopping site. The Customer care executives are rude, ill-mannered...

Feb 12, 2018 by Disha Sharma

Amazon India - Irresponsible and unresponsive behavior of customer care and the seller ^Open

I had wasted by time and mental peace talking to customer care of Amazon. Pathetic service not willing to resolve issue speaks like Robots as feed to them. Amazon is non transparent in any issue. I have refund pending since Sep **** not cleared...

Feb 09, 2018 by Prachi

Amazon India - Defective Product Recieved ^Open

I have purchased a I-Phone SE **GB Rose gold model in OCT-**** through Amazon.in, In Jan-**** phone hanged and it automatically goes into switch on & switch off loop. I contacted apple care center B*X Udaipur, They diagnosed the phone and told ...

Feb 09, 2018 by Pranjul Bhonsle

Amazon India - No refund after return ^Closed

Order of amazon India ...

Feb 01, 2018 by Shyam Ardeshna

Amazon India - Cancelled ordee ^Open

I ordered a wd passport hard disk * tb worth rs **** on ** january and made the payment through master card but they cancelled the ordered without my prior knowledge and said to me the product is not available and even if you are still intere...

Jan 21, 2018 by Shubham gupta

Amazon India - Useless phone. no feature match as show on website ^Open

-- forwarded message ---------- from: "sunil mehra" <smehra.india@gmail.com> date: **-jan-**** *:** pm subject: i am cheated third time. i will give you a court notice soon. to: <cs-reply@amazon.in> cc: i am an rti activist living in k...

Jan 15, 2018 by sunil mehra

Amazon India - Order cncel ^Open

hello sir on **/**/**** i ordered * sandisk ultra dual ** gb usb *.* otg pen drive from amazon and i also pay by my debit card , after that i received sms and email related to order confirmed , after few minutes i received a message related tha...

Jan 06, 2018 by Pankaj kumar

Amazon India - Refund not issueing, as serial number mismatch ^Open

as i received mobile was worst in quality, requested for return and per policy they given replacement . unfortunately that mobile has a similar problem. applied for return. and on **th picked up by amazon agent after inspecting. after a week s...

Dec 28, 2017 by manjunath yadav

Amazon India - Old phone picked up by amazon but replacement not delievered. ^Closed

I had ordered for the One Plus *T from amazon.in, the phone had network issued that was acknowledge by the engineer sent by Amazon and he authorized a replacement. The phone was picked up on **/**/****, however Amazon claims that the pick up wa...

Dec 15, 2017 by Francis Fernandes

Amazon India - Defective Item delivered ^Closed

Amazon delivered a defective watch to me and now refusing to replace it. I am trying to reach Amazon customer care for last * days and not getting any response. First they mentioned that if the item was delivered in defective condition, they w...

Dec 15, 2017 by Praveen Kumar Singh

Amazon India - Order Says Delivered and signed but no one have arrived to office and i have not signed. ^Open

i had ordered small Item i.e. usb hub from amazon, Was said to be delivered on ** nov Friday but no one came instead got SMS and Email that Product Delivered. was feeling cheated. then contacted Customer care they said parcel is on the way and...

Nov 27, 2017 by Bhavik Hingu

Amazon India - Cashback not recived ^Open

I brought a mobile in July ** **** , it is having a offer of **% cashback only if I buy using hdfc credit card through online or we can order cash on delivery and we can pay using hdfc credit card, that should credit with in October ** but it's...

Nov 24, 2017 by Kethan Kumar T J

Amazon India - Delivered to wrong person ^Open

Sold my used smartphone via "sell as individual policy". However was rejected by the buyer and it was initially returned back by him. But I still haven't received it. All I receive is false emails regarding successful delivery. Moreover the add...

Nov 06, 2017 by Himesh Patel

Amazon India - Package not returned/refunded ^Closed

ase ** : One Plus *T (Faulty camera & flashlight/torch) Case ** : One Plus * : (Order placed by mistake, wanted to go for a higher version, considered as a special case) I had ordered One Plus *T phone on **th October (Monday) and got i...

Oct 30, 2017 by Richa Pandit

Amazon India - Phone returned but refund or replacement not received ^Open

The package was not delivered to me even after I did the online payment of Rs.***. I also tried to call in the Amazon India customer care center but they didn't answer. I felt cheated by them. Please take necessary action, I will be very thank...

Oct 27, 2017 by VIVEK KUMAR BURMAN

Amazon India - Refund not processed. ^Closed

This is the order of rs *** which I placed on ** sept. For some reasons amazon discard this order and said that refund will be credited within *-* days. I contacted them several times but my issue is not resolved till now. Order no- ***-*******...

Oct 17, 2017 by Abhishek Gautam

I ordered a Redmi * (Gold, **GB) phone on **th September from Amazon which was delivered to me on **st September. But the phone delivered was faulty. So, after multiple calls and emails Amazon customer service agreed to replace the phone and sc...

Oct 05, 2017 by Arpit Jain

Amazon India - Denial of Service and Late delivery ^Open

Order No. : ***-*******-******* I purchased motorola g*s plus with amazon prime service which assures the delivery of product on guaranteed time. But amazon was unable to provide this service and when asking for support, they keep misguiding ...

Sep 28, 2017 by Ravi Kumar Jangid

Amazon India - Order cancelled ^Open

My order for Red mi note * was actually to be delivered on **/**/**** but I delayed the order to be delivered on **/**/**** through Amazon chat support services and it was confirmed that delivery has been rescheduled on **/**/****. Later on del...

Sep 28, 2017 by Suraj balmiki

Amazon India - Wrong product - fraud ^Closed

Amazon India — wrong product - fraud * Review Sg sgoel** on Sep **, **** Submit a Complaint I had ordered a new Oneplus * from Amazon webs on **th September **** and paid for it using my credit card. On **th Sep I received the pack...

Sep 20, 2017 by Sumeet Goel

I placed an order on **th September OnePlus * mobile **gb version which was sheduled to be delivered by Monday **th on Monday I logged in to my account to see the status it showed delivered yesterday Sunday . Fed up I called customer service to...

Sep 19, 2017 by Ravi kumar

Amazon India - I order watch and after some day they cancell order ^Closed

Amazon always make fake product listing many time happen with i order watch then after * day cancel that order and that order price hike **%. these thing happens with me many times....

Sep 13, 2017 by Dhaval Bhavsar

Amazon India - GST Input credit was denied ^Closed

i purchased mobile from amazon and i am eligible for gst tax input credit because i am a registered gst Taxpayer and taxes i pay against any product or service i am eligible for input credit the gst Act (vide u/s Section...

Aug 30, 2017 by Ganesh Ragavan

Amazon India - Order cancelled by Amazon. Provide same item as it is available for sale on Amazon ^Open

the complainant has booked online order with opposite party for the purchase of Neopack HDD Hard case/cover Pouch with Shockproof Lining for *.* Inch Portable Hard Drive-Black and Seagate Backup Plus Ultra Slim * TB Portable Drive Gold with fre...

Aug 20, 2017 by Amarjeet Singh Nirman

I ordered "LG **LH***A *** cm (** inches) Full HD_LED_IPS TV (Black)" item on August **, **** (order id ***-*******-*******) and made online advance payment of Rs. **,***.** (Item Subtotal: Rs.**,***.** + Shipping & Handling:Rs.***.**) while pl...

Aug 17, 2017 by Shailendra Singh Narwariya

Amazon India - Item is missing ^Closed

I claim a refund on amazon india they block my account ...

Aug 09, 2017 by Sneha Bhati

Amazon India - Item Is missing ^Closed

i orderes a dslr on amazon india the item is missing from the box then i complain to amazon and registered a complain they said the refund is issued in ** to ** hours then after **hours i call amazon customer service then they saying their is ...

Aug 08, 2017 by Sneha Bhati

Amazon India - Delay in replacement of faulty package ^Closed

Delayed replacement of faulty package...

Jul 24, 2017 by Abhishek

Amazon India - Cheating done to me by Amazon bearing order no. 408-3422873-7465969 ^Open

date **.*.**** ilias mondal vill-sarati, post-aalaipur, dis-nadia ps. chakdaha nadia, west bengal ****** india dear sir, sub: cheating done to me by amazon bearing order no. ***-*******-******* i ilias mondal have placed an orde...

Jun 24, 2017 by ILIAS MONDAL