Amazon India
- Non Delivery Of Product Closed
Ashish Kumar filed this complaint against Amazon India on Sep 15, 2018
Resolution Demanded:
Refund
Replaced
I ordered * Candes water heater with Amazon India on *st Sept **** for my tenant Pranav Verma in Noida sec **. Order # ***-*******-*******. Each water heater was worth ****. Pranav received delivery boy's call on *th Sept, who mentioned that he has * package for him. He double confirm that he has only * package. Since he was in office, he asked delivery boy to leave the package with security guard. When he reached home in the evening, he collected he package from security guard and when he opened it, he saw only * water heater. I immediately registered a complain about this with Amazon and they said it will take *-* working days. On **th Sept when I called them to find the status, they simply said without producing any proof that as per our backend team investigation, both water heaters are delivered to you. I asked them to show me the signature of the person, who have received the package but they are saying that they can not show that as per policy. It's my right to see the signature of the person, who have received the package and they need to prove that both heaters are delivered. They have establised a monopoly in Indian online market and cheating to the customer. Please help me to get justice.
Are you brand?
Are you Lawyer?
Amazon India
PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
Related Complaints
Amazon India - Refund not credited Closed
I have returned the product and the same picked up successfully on ** june **** and at that time updates were shown to me that my return will get back to you till ** june and so my refund will be delivered till * july , and then after a couple ...
Jul 09, 2024 by sumit fagna
Amazon India - Refund of Amount for defective mobie device Closed
First of all Amazon india delivers faulty products since inception there was the charging and heating issue in the mobile device samsung A** which I have purchased from amazon india also as mentioned to the brand and Amazon India about the issu...
May 27, 2024 by Priyank B
Amazon India - Return Pickup not being pickup up Closed
Hello team, I had ordered Haier ***L side by side refrigerator from Amazon ** days back and I received defective item. I scheduled return pickup for the refrigerator * times till date and Amazon pickup agents either cancel the pickup without co...
May 01, 2024 by Mohit Jain
Amazon India - Amazon shopping Closed
I didn't get my product,they sent me empty garbage box and not refunding me , please help me for refund ***** rs .they are declining my refund and making excuses of themselves we can't refund we have sent item, what if u sent me empty box ,I ju...
Mar 31, 2024 by Tarik Murad
Amazon India - Received a Power Bank instead of a Samsung FE Closed
Amazon India - Fraud Alert! I ordered a Samsung S** FE for my mother’s birthday and received a broken power bank inside the box. Until this time I had only heard about such frauds. This needs to be escalated at another level. Who on ear...
Feb 02, 2024 by Aritra Kabiraj