Amazon India
- Package not delivered Closed
Joji filed this complaint against Amazon India on Jan 20, 2021
Resolution Demanded:
Refund
Replaced
Ordered a watch from Amazon for my mom. The seller was cloudtail. Paid the entire amount and it was supposed to be delivered by Jan *rth. But it didn't get delivered and at the same time they updated the order status in the site showing delivered. I registered a complaint with their customer support team. They asked me to wait for a few days. Then I called them back and they said, they can't provide the product or the refund; and their investigation team concluded that the item was delivered. They weren't ready to talk to me on further , said there's some confidentiality and they cut the call. I tried contacting the delivery agent but even he wasn't picking any of my phone calls. This was my first real bad experience from Amazon.
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Amazon India
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
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