Amazon India
- Amazon refund replacement of a wrong item Closed
Abhinav Katiyar filed this complaint against Amazon India on Mar 10, 2021
Resolution Demanded:
Refund
Replaced
Hi Team,
I am raising this complaint since I got an answer from amazon customer care that as per amazon return policy, I cannot return/replace an item if that item is not returnable even though I got a wrong item.Since amazon is not returning /replacing the item,I am filing a consumer complaint.I have booked item viamobile number **********.The item I bought was Cetaphil moisturising lotion and I got another item by the name chicco on **th Feb instead of Cetaphil.This is a complete case of fraud from amazon india.
Are you brand?
Are you Lawyer?
Amazon India
MakeMyTrip
"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
Vishal Pawar
Related Complaints
Amazon India - Refund not credited Closed
I have returned the product and the same picked up successfully on ** june **** and at that time updates were shown to me that my return will get back to you till ** june and so my refund will be delivered till * july , and then after a couple ...
Jul 09, 2024 by sumit fagna
Amazon India - Refund of Amount for defective mobie device Closed
First of all Amazon india delivers faulty products since inception there was the charging and heating issue in the mobile device samsung A** which I have purchased from amazon india also as mentioned to the brand and Amazon India about the issu...
May 27, 2024 by Priyank B
Amazon India - Return Pickup not being pickup up Closed
Hello team, I had ordered Haier ***L side by side refrigerator from Amazon ** days back and I received defective item. I scheduled return pickup for the refrigerator * times till date and Amazon pickup agents either cancel the pickup without co...
May 01, 2024 by Mohit Jain
Amazon India - Amazon shopping Closed
I didn't get my product,they sent me empty garbage box and not refunding me , please help me for refund ***** rs .they are declining my refund and making excuses of themselves we can't refund we have sent item, what if u sent me empty box ,I ju...
Mar 31, 2024 by Tarik Murad
Amazon India - Received a Power Bank instead of a Samsung FE Closed
Amazon India - Fraud Alert! I ordered a Samsung S** FE for my mother’s birthday and received a broken power bank inside the box. Until this time I had only heard about such frauds. This needs to be escalated at another level. Who on ear...
Feb 02, 2024 by Aritra Kabiraj