Amazon India
- Paid for brand new Laptop and received defective and used laptop Closed
Narender filed this complaint against Amazon India on Nov 16, 2021
Resolution Demanded:
Refund
Dear team,
This has reference to my recent laptop purchase from amazon dated on **th October ****. My order id is ***-*************. I received my order on the **th October but when I opened my items I found that the seal was broken and there were so many scratches on the rear and back of the laptop.
I had requested for the replacement but no one came to pick up the same. Then I requested for the return which was supposed to be completed on **th october and I have been waiting since then after so many follow ups with the customer care team and no one has responded with a concrete reply yet.
This is a really unprofessional and unpleasant experience with the amazon purchase. I would request you to look into this matter on top most priority and refund my money. This has been more than ** days and I have been continuously following up with the team but no one is helping me to get my refund.
Item detail: Acer Aspire * Intel core i* **th gen.
My delivery address is below
User id :- narendercary@gmail.com
Rupesh Jain
**********
D** Vikas Marg Laxmi Nagar (Vg learning building) Above Dominos Pizza.
New Delhi ******.
Are you brand?
Are you Lawyer?
Amazon India
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
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