Amazon India
- Package not delivered Open
Prasun Chakraborty filed this complaint against Amazon India on Aug 31, 2019
Resolution Demanded:
Damages
I had ordered with Amazon some urgent baby products and I really wanted them.i am a prime customer and I was expected to receive the delivery by , Friday Aug **,****, however the product never got delivered and they issued a refund without even asking me whether I need refund or the product and what is my urgency.
Post contacting the the customer service, even though they know that this was their mistake they are not ready Lodge a complaint nor they were eager to tell the process. You can find the chat history attached where they are self claiming that was their mistake.
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Amazon India
Yamaha Motor
"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "
Chandan K S
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