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Prashanth V filed complaint against Amazon India on May 1, 2021
I have made a purchase of Titan Octane Men's watch on **th Feb **** in Amazon.in. I made Payment of Rs. **** via Google Pay which was showing pending hence delivery executive insisted to make payment again via payment link. However my account got debited twice and didn't get excess money paid back to my account. When I approached Amazon customer service they said u have to contact your bank initially. However it was confirmed by the bank to approach Amazon since payment not returned. In my Amazon App same amount showing its paid to Amazon on **th March. Upon contacting Amazon, they said its received and will be refunded within * business days.. Its been ** + days the amount is still not credited every time when I approach Amazon customer service they keep telling it will be refunded within * or * business days...
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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