Amazon India
- Refund of UPI payments Closed
Sanjeev Malhotra filed this complaint against Amazon India on Apr 02, 2022
Resolution Demanded:
Refund
Amazon cash on delivery came and I made UPI payment of Rs.*** which was successful but agent said not recd by Amazon, I tried again and another Rs.*** payment done (amount deducted) but again agent said not recd. Similar situation happened in another order same evening for Rs.***.**. I called customer service they said settle both order in cash which I did but never recd my refund for * UPI transactions.
Now I approached bank for refund - they said Amazon has recd the UPI payments but Amazon says ask bank.I did RBI compliant against bank as well and they said Amazon should refund for those * UPI transactions as they are credited to merchant bank.
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Amazon India
Powermax Fitness
"Thanks Voxya for helping to resolve the issue."
Kadem Nagaraj G
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