Amazon India
- Refund not processed Open
Sushant Prakash filed this complaint against Amazon India on Jul 18, 2020
Resolution Demanded:
Refund
Damages
Order no. ***-*******-******* - Issue pending for over a month now. I received a tampered product from Amazon which had a different product and not the Bose speakers. I immediately called up the escalation team and lodged my complaint. After hundreds of emails and phone calls later I was assured by an Amazon India team member that the wrong product would be picked up and refund will be issued but suddenly I got an email saying they will not issue the refund. I told them that due procedure was not followed while delivering the product and no OTP was collected from me which resulted in the delivery of the wrong product but they refused to listen. I would like to claim the complete refund of the order and equal amount to cover legal costs and damages for mental harassment and time lost. Thanks, Sushant ********** I wish that my consumer complaint will get resolved soon.
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Amazon India
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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