Amazon India
- Pick up done refund not issued Open
Sushant Prakash filed this complaint against Amazon India on Jul 19, 2020
Resolution Demanded:
Refund
Damages
Order no. ***-*******-******* - This issue has been pendig since **th June with more than ** emails to Amazon India including its India head Amit Aggarwal and CEO Jeff Bezos. The item was picked up from me and later cancelled by the pick up team. I have provided Amazon with adequate evidence of pick up including a recorded call between the pick up guy and Amazon escalation team. Surinder from the Amazon escalation team has confirmed that they have the recording confirming the pick up of my item yet they have refused to issue the refund. I have received an email from the seller as well authorising the refund but Amazon India is holding on to my refund. Please issue my refund.
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